1 Resolution Specialist Jobs

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Customer Support Specialist Airbnb

2.0 - 6.0 years

0 - 0 Lacs

haryana

On-site

As a Resolution Specialist at Airbnb, you will be joining the Customer Support team, playing a vital role in addressing community inquiries and concerns. Your responsibilities will include: - Providing courteous and efficient service to the worldwide Airbnb community - Being the first point of contact to handle and resolve customer complaints - Responding professionally to inbound and outbound phone calls, emails, messages, including urgent situations - Identifying and escalating issues appropriately - Composing thoughtful and accurate messages or customizing prepared responses to customer emails - Utilizing available resources to research and troubleshoot problems effectively - Investigatin...

Posted 3 days ago

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