315 Resolution Jobs - Page 8

Hi, Naukri.com is hiring for Customer Support for Noida location. As discussed, please find the mentioned JD for the said role. About Info Edge InfoEdges mission is to create world-class platforms that transform lives by continuously innovating. Our products and services are built keeping our customers in mind. We always delight our customers by delivering superior value through enhanced offerings on the internet and other platforms. Through our continuous investment across various businesses, especially in cutting-edge technology, machine learning and artificial intelligence (AI), we have built a robust system that constantly increases our predictive powers on customer behaviour, and optimizes and improves our systems. Our various teams tirelessly work together to solve problems, innovate, and create something to empower our customers. At Info Edge, people are our core competitive advantage and we will continue doing all that is needed to attract and retain the best available talent. About BU: Naukri.com Naukri is Indias market leader in the recruitment business. It provides all the job seekers with advisory services and caters to their different needs and offer value-added features such as resume writing, highlighting and many more. With over 67 Million resumes searches daily, Naukri.com has 5 Million job listings, 59 Thousand+ unique clients and 4.9 Million recruiters connect with the job seekers via emails. Job Objective: The objective of this role is to resolve customer queries related to the business portal, its features and services. The role will also be responsible for creating a high trust value proposition and influence the clients to leverage the product in the best possible manner. Job Description: Interacting with corporate customers on calls / emails (handling already acquired corporate customers with post sales hand-holding and deliverables) Assisting recruiters and HR professionals in understanding the functionalities of Naukri portal and providing resolutions to their recruitment related queries Creating a high trust value proposition and making clients understand various service offerings and the functionalities of naukri.com website Solving queries related to optimum usage of opted services with quality inputs and providing resolution within the defined TAT Coordinating with other departments on a daily basis and following up with them diligently Working on different CRMs and reporting tools ensuring productivity and quality standards being met as expected Required Skills: Excellent verbal and written communication skills Ability to work independently and under pressure Comfortable with rotational shifts Perks: Day Shift 5 Days working

Hi, Naukri.com is hiring for Customer Support for Noida location. As discussed, please find the mentioned JD for the said role. About Info Edge InfoEdges mission is to create world-class platforms that transform lives by continuously innovating. Our products and services are built keeping our customers in mind. We always delight our customers by delivering superior value through enhanced offerings on the internet and other platforms. Through our continuous investment across various businesses, especially in cutting-edge technology, machine learning and artificial intelligence (AI), we have built a robust system that constantly increases our predictive powers on customer behaviour, and optimizes and improves our systems. Our various teams tirelessly work together to solve problems, innovate, and create something to empower our customers. At Info Edge, people are our core competitive advantage and we will continue doing all that is needed to attract and retain the best available talent. About BU: Naukri.com Naukri is Indias market leader in the recruitment business. It provides all the job seekers with advisory services and caters to their different needs and offer value-added features such as resume writing, highlighting and many more. With over 67 Million resumes searches daily, Naukri.com has 5 Million job listings, 59 Thousand+ unique clients and 4.9 Million recruiters connect with the job seekers via emails. Job Objective: The objective of this role is to resolve customer queries related to the business portal, its features and services. The role will also be responsible for creating a high trust value proposition and influence the clients to leverage the product in the best possible manner. Job Description: Interacting with corporate customers on calls / emails (handling already acquired corporate customers with post sales hand-holding and deliverables) Assisting recruiters and HR professionals in understanding the functionalities of Naukri portal and providing resolutions to their recruitment related queries Creating a high trust value proposition and making clients understand various service offerings and the functionalities of naukri.com website Solving queries related to optimum usage of opted services with quality inputs and providing resolution within the defined TAT Coordinating with other departments on a daily basis and following up with them diligently Working on different CRMs and reporting tools ensuring productivity and quality standards being met as expected Required Skills: Excellent verbal and written communication skills Ability to work independently and under pressure Comfortable with rotational shifts Perks: Day Shift 5 Days working

Analyze and assess recovery cases, especially NPAs, including financial exposure, available securities, and borrower profile. Develop and implement recovery strategies aligned with regulatory and institutional frameworks. Liaise with borrowers/promoters for negotiation, settlement discussions, and enforcement actions. Guide and oversee actions under SARFAESI Act and SFC Act, including asset seizure, public auction, and legal proceedings. Coordinate with external legal counsel for filing suits, legal notices, and representation in appropriate forums (DRT, NCLT, etc.). Participate in follow-ups with government departments, promoters, and financial institutions. Oversee reporting and documentation including MIS, recovery dashboards, and board-level reporting. Assist in vetting One-Time Settlement (OTS) proposals and restructuring of stressed assets. Ensure compliance with all statutory, regulatory, and internal policy requirements.

Roles and Responsibilities Handle customer calls to resolve their queries and concerns. Provide excellent customer service by listening actively, empathizing with customers' issues, and offering solutions. Maintain accurate records of all interactions with customers using CRM software. Collaborate with internal teams to resolve complex customer issues that require escalation. Meet performance targets for quality metrics such as first call resolution rate, handle time, and abandon rate. Freshers And Any experience is FINE call ruth@9590520040 call hr kavya@7849020010 kavya@7849020010 anusha@7815982900 suman@7848820047 ruth@9590520040

JOB DESCRIPTION Position: International Assistance Coordinator (Travel) Position reports to: Operation Manager Location: Andheri, Mumbai Experience: 20 % Voice 80 %-85% email 2 + years in customer service/referral specialist and/or call center experience Travel, Healthcare, Insurance, Hospitality, Assistance Agency exposure preferred Roles & responsibility: Open to work in rotating shifts which includes night shifts in a 24x7 work environment. Ability to speak in English and Hindi Resolve customer queries on calls and e-mails, complaints, problems and transactions coherent with agreed service standards and EUROP ASSISTANCE policies. Implement policies and procedures related to the flow of information and systems used within the operation. Establish & constantly strive to increase standards of performance for the operation Co-ordinate with the client and the relevant departments towards resolution of customers case Job location may be subject to movement as per Business needs Essential Duties/Responsibilities: Maintain information security as per the guidelines of the company Educate clients on care program/policies and assist with registration of case Strong analytical ability to resolve complex cases, gather & interpret data from different sources Ability to make informed decisions Ability to handle sensitive & confidential information Place outgoing calls to providers to check care availability and schedule appropriate care Coordinate service requests between customers, providers & internal operations team from first call to case closure Follow communication/update expectations with clients, in accordance with the EUROP ASSISTANCE policies & others as agreed upon Knowledge, skills, and abilities: Referral Specialist and/or comprehensive call center knowledge Outstanding customer service skills Ability to Multi Task and handle different types of cases Excellent verbal and written communication skills to effectively interface with all levels of clients, customers and staff. Caring attitude to manage customers in need of assistance which in many cases is urgent, emergency medical / travel related assistance Self-motivated and able to accurately assess situations & respond appropriately Team player Ability to work closely with other team members and departments Typing proficiencies of 35 wpm/and above average data entry skills Proficient in basic Microsoft applications

As Customer Support Executive, you would own customer satisfaction metrics. You would act as primary source of contact for all organic creators, handle their queries and help in automating frequently asked questions and identify key issues faced. Essential Requirements 1. Strong verbal and written communication skills 2. Proficiency in typing skills 3. Prior experience in customer service and customer complaint resolution 4. Timely resolution of complaints within SLA 5. Catering to customer phone calls and diverting the call to the relevant department for a more advanced form of query resolution 6. Identification of key issues being faced and helping in automation

As a Relationship Manager with 3-4 years of experience in Tractor loan Sales, your primary responsibilities will include resolving customer queries efficiently and promoting cross-sales opportunities such as Tractor refinance, Gold Loan, life and general insurance. You should possess strong collection and resolution skills to effectively handle customer accounts and ensure customer satisfaction. Your role will involve building and maintaining relationships with customers to drive sales growth and achieve targets. Good communication and interpersonal skills are essential for this position to effectively interact with customers and promote various financial products.,

As an Associate/Associate 2 at PwC Accelerations Centers in India, you are a reliable team player expected to adapt to a fast-paced environment working with diverse clients and team members. Your role involves taking ownership, delivering quality work, and driving value for clients. Every experience presents an opportunity for learning and growth, helping you build your brand and open doors to more opportunities within the Firm. Your responsibilities include consistently demonstrating individual initiative, managing Workday data, handling tickets, updating Workday with relevant information from reports/tickets, and any other tasks assigned by the HC Ops Manager. To excel in this role, you are required to have 2 to 3 years of experience, be a graduate, and possess technical capabilities in Workday and ServiceNow. Attention to detail, ability to maintain accurate data, identify exceptions, and communicate effectively are crucial. Being a team player, maintaining timeliness, and upholding integrity while handling confidential data are key personal attributes needed for success in this position. This role offers you the opportunity to work in a dynamic environment where you can develop process and quality-based skills. You will report to the Team Leader and be expected to deliver on your responsibilities with precision and timeliness, showcasing professionalism and commitment to the Firm's values. If you are willing to contribute to the success of PwC Accelerations Centers in India and meet the requirements outlined above, we look forward to welcoming you to our team.,

About Tesla Outsourcing Services: Tesla Outsourcing Services is a leading Architectural and Engineering outsourcing firm, dedicated to providing high-quality BIM and CAD solutions to clients across the USA, UK, Canada, Australia, and Europe. With a strong commitment to innovation and excellence, we empower our global partners with precise design and modeling services. Join our dynamic team in Ahmedabad and contribute to cutting-edge international projects! We are seeking a highly experienced and motivated MEP BIM Manager to join our dynamic team in Ahmedabad. As the MEP BIM Manager, you will lead our MEP BIM division and spearhead our MEP Department, driving excellence and handling overall project management responsibilities. You will be responsible for managing current MEP BIM projects, introducing new workflows and technologies, and ensuring that Tesla Outsourcing Services remains a leader in the global AEC market. Key Responsibilities: - Strategic Leadership: Develop and implement comprehensive MEP BIM strategies aligned with company goals and client needs. - Project & Team Management: Lead and mentor a team of MEP BIM modelers, ensuring timely and high-quality project delivery. - Standards & Workflow Development: Establish BIM standards, best practices, and workflows for international codes. - Quality Assurance & Control: Implement QA/QC processes for MEP BIM models and deliverables. - Innovation & Technology Integration: Stay updated on MEP and BIM technologies, introduce new tools, and improve service capabilities. - Client & Stakeholder Collaboration: Act as the primary contact for clients on MEP BIM matters, ensuring expectations are exceeded. - Training & Development: Foster continuous learning within the MEP team, enhancing skills in advanced modeling techniques and analysis. Required Skills & Qualifications: - Education: Bachelor's degree in Mechanical or a related field. - Experience: 6-10 years in MEP BIM engineering and design, with at least 1 year in a senior BIM leadership role. - Technical Proficiency: Expertise in Autodesk Revit MEP, Navisworks Manage, AutoCAD, BIM 360, clash detection, and international building codes. - International Project Experience: Demonstrable experience on projects for USA, UK, Canada, and/or Australia clients. - Leadership & Communication: Ability to lead, motivate a team, and communicate technical concepts effectively. Desired Expertise to Add Value: - BIM for Sustainability & Energy Analysis - Computational BIM - BIM for Fabrication & DfMA - 4D & 5D BIM - Digital Twin Concepts - ISO 19650 - MEP Designing principles and practices What We Offer: - Competitive salary and benefits package - Work on prestigious international projects - Collaborative and innovative work environment - Professional growth and development opportunities - Make a real impact and shape the future of our MEP BIM services If you are a visionary MEP BIM leader with a passion for innovation and a desire to work in a dynamic, international environment, we would love to hear from you. How to Apply: Please submit your resume and a cover letter detailing your relevant experience for this role.,

We are Looking for experienced US Travel Charge back agent Location - Delhi required experienced candidates only from travel industry. salary - 45k to 50k Contact 8174083320 | Shubh Perks and benefits Both side cab provided

Roles and Responsibilities Handle customer calls to resolve their queries and concerns. Provide excellent customer service by listening actively, empathizing with customers' issues, and offering solutions. Maintain accurate records of all interactions with customers using CRM software. Collaborate with internal teams to resolve complex customer issues that require escalation. Meet performance targets for quality metrics such as first call resolution rate, handle time, and abandon rate. Experienced:45k call harshitha@7848820045 suman@7848820047 anusha@7815982900 call indu@7848820046

ATM Monitoring : Oversee and monitor ATM operations at the regional level to ensure smooth functioning. 24x7 ATM Uptime Management : Ensure that all ATMs operate round the clock by coordinating with local bank officials for any issues or support. Vendor Coordination : Communicate and coordinate with all vendor partners (custodians and service engineers) to resolve any major issues related to ATM functioning. Issue Escalation & Resolution : Act as the central point of contact for escalating unresolved or critical ATM-related problems and ensure timely resolution. Billing & Payments : Prepare and share monthly invoices with the CMC Bank Regional Officer and follow up for payment processing Desired Candidate Profile 0-1 year of experience in a similar role (customer service or operations). Strong coordination skills with ability to manage multiple tasks simultaneously. Excellent written communication skills for preparing clear reports and emails. Proficiency in basic computer applications such as Microsoft Office Suite (Word, Excel) is required. Immediate joiner

Hiring for Process Expert International Collections (Voice) Role: Process Expert Vertical: International Collections (Voice) Location: Noida Shift: Fixed US Shift Joining Date: 15th July Cab/Meal: One-side drop + One-time meal Salary Details: 30,000 In-hand 3,000 Attendance Bonus 5,000 Travel Allowance 3,600 PF + Gratuity Total CTC: 42,500 Eligibility: Graduate (Mandatory) Minimum 1 Year of International Voice Process Experience Age: 2130 Years Excellent Communication Skills

Hi, Naukri.com is hiring for Customer Support for Noida location. As discussed, please find the mentioned JD for the said role. About Info Edge InfoEdges mission is to create world-class platforms that transform lives by continuously innovating. Our products and services are built keeping our customers in mind. We always delight our customers by delivering superior value through enhanced offerings on the internet and other platforms. Through our continuous investment across various businesses, especially in cutting-edge technology, machine learning and artificial intelligence (AI), we have built a robust system that constantly increases our predictive powers on customer behaviour, and optimizes and improves our systems. Our various teams tirelessly work together to solve problems, innovate, and create something to empower our customers. At Info Edge, people are our core competitive advantage and we will continue doing all that is needed to attract and retain the best available talent. About BU: Naukri.com Naukri is Indias market leader in the recruitment business. It provides all the job seekers with advisory services and caters to their different needs and offer value-added features such as resume writing, highlighting and many more. With over 67 Million resumes searches daily, Naukri.com has 5 Million job listings, 59 Thousand+ unique clients and 4.9 Million recruiters connect with the job seekers via emails. Job Objective: The objective of this role is to resolve customer queries related to the business portal, its features and services. The role will also be responsible for creating a high trust value proposition and influence the clients to leverage the product in the best possible manner. Job Description: Interacting with corporate customers on calls / emails (handling already acquired corporate customers with post sales hand-holding and deliverables) Assisting recruiters and HR professionals in understanding the functionalities of Naukri portal and providing resolutions to their recruitment related queries Creating a high trust value proposition and making clients understand various service offerings and the functionalities of naukri.com website Solving queries related to optimum usage of opted services with quality inputs and providing resolution within the defined TAT Coordinating with other departments on a daily basis and following up with them diligently Working on different CRMs and reporting tools ensuring productivity and quality standards being met as expected Required Skills: Excellent verbal and written communication skills Ability to work independently and under pressure Comfortable with rotational shifts Perks: Day Shift 5 Days working

Hi, Naukri.com is hiring for Customer Support for Noida location. As discussed, please find the mentioned JD for the said role. About Info Edge InfoEdges mission is to create world-class platforms that transform lives by continuously innovating. Our products and services are built keeping our customers in mind. We always delight our customers by delivering superior value through enhanced offerings on the internet and other platforms. Through our continuous investment across various businesses, especially in cutting-edge technology, machine learning and artificial intelligence (AI), we have built a robust system that constantly increases our predictive powers on customer behaviour, and optimizes and improves our systems. Our various teams tirelessly work together to solve problems, innovate, and create something to empower our customers. At Info Edge, people are our core competitive advantage and we will continue doing all that is needed to attract and retain the best available talent. About BU: Naukri.com Naukri is Indias market leader in the recruitment business. It provides all the job seekers with advisory services and caters to their different needs and offer value-added features such as resume writing, highlighting and many more. With over 67 Million resumes searches daily, Naukri.com has 5 Million job listings, 59 Thousand+ unique clients and 4.9 Million recruiters connect with the job seekers via emails. Job Objective: The objective of this role is to resolve customer queries related to the business portal, its features and services. The role will also be responsible for creating a high trust value proposition and influence the clients to leverage the product in the best possible manner. Job Description: Interacting with corporate customers on calls / emails (handling already acquired corporate customers with post sales hand-holding and deliverables) Assisting recruiters and HR professionals in understanding the functionalities of Naukri portal and providing resolutions to their recruitment related queries Creating a high trust value proposition and making clients understand various service offerings and the functionalities of naukri.com website Solving queries related to optimum usage of opted services with quality inputs and providing resolution within the defined TAT Coordinating with other departments on a daily basis and following up with them diligently Working on different CRMs and reporting tools ensuring productivity and quality standards being met as expected Required Skills: Excellent verbal and written communication skills Ability to work independently and under pressure Comfortable with rotational shifts Perks: Day Shift 5 Days working

Hi, Naukri.com is hiring for Customer Support for Noida location. As discussed, please find the mentioned JD for the said role. About Info Edge InfoEdges mission is to create world-class platforms that transform lives by continuously innovating. Our products and services are built keeping our customers in mind. We always delight our customers by delivering superior value through enhanced offerings on the internet and other platforms. Through our continuous investment across various businesses, especially in cutting-edge technology, machine learning and artificial intelligence (AI), we have built a robust system that constantly increases our predictive powers on customer behaviour, and optimizes and improves our systems. Our various teams tirelessly work together to solve problems, innovate, and create something to empower our customers. At Info Edge, people are our core competitive advantage and we will continue doing all that is needed to attract and retain the best available talent. About BU: Naukri.com Naukri is Indias market leader in the recruitment business. It provides all the job seekers with advisory services and caters to their different needs and offer value-added features such as resume writing, highlighting and many more. With over 67 Million resumes searches daily, Naukri.com has 5 Million job listings, 59 Thousand+ unique clients and 4.9 Million recruiters connect with the job seekers via emails. Job Objective: The objective of this role is to resolve customer queries related to the business portal, its features and services. The role will also be responsible for creating a high trust value proposition and influence the clients to leverage the product in the best possible manner. Job Description: Interacting with corporate customers on calls / emails (handling already acquired corporate customers with post sales hand-holding and deliverables) Assisting recruiters and HR professionals in understanding the functionalities of Naukri portal and providing resolutions to their recruitment related queries Creating a high trust value proposition and making clients understand various service offerings and the functionalities of naukri.com website Solving queries related to optimum usage of opted services with quality inputs and providing resolution within the defined TAT Coordinating with other departments on a daily basis and following up with them diligently Working on different CRMs and reporting tools ensuring productivity and quality standards being met as expected Required Skills: Excellent verbal and written communication skills Ability to work independently and under pressure Comfortable with rotational shifts Perks: Day Shift 5 Days working

L2 Escalation in credit Card Handling escalated tickets from the 1st line Customer Support team with excellent communication. POC for all ongoing mass failures &critical escalations. work Nights & rotating shift HR- shamli.urbanecorps21@gmail.com

"Hiring for Customer Support - Voice Process" Required: Min. 1 Year' Experience into Customer Support Languages Preferences: Hindi and English is must Should be an immediate joiner Location: Bangalore Qualification: Min. 12th Work from office CTC: 37k (Take home 32k) 6 Days Working; 1 day rotational off Day Shifts Contact: Archana- 9332827358

As a Site Supervisor (civil) in the construction industry located in Coimbatore, you will play a crucial role in overseeing site activities and ensuring the successful execution of construction projects. With 12 years of experience and a background in Civil Engineering, you will be responsible for supervising day-to-day operations, monitoring project progress, and coordinating with various stakeholders to maintain safety and quality standards. Your key responsibilities will include supervising site operations and the workforce, ensuring work is completed as per schedule and specifications, coordinating with engineers, contractors, and labor teams, enforcing safety measures, and maintaining cleanliness on the construction site. Additionally, you will be required to ensure timely availability of materials and equipment, prepare and maintain site documentation, identify and resolve site issues in collaboration with the project manager, and provide updates on project status during site meetings. To excel in this role, you must possess a Diploma / B.E. / B.Tech in Civil Engineering, along with the ability to read and interpret construction drawings and technical documents. Strong communication, problem-solving, and team coordination skills are essential for effective performance. You should be willing to work at construction sites and travel within Coimbatore as needed. This is a full-time, permanent position that requires your physical presence at the work location. If you are a proactive and detail-oriented individual with 1 to 2 years of hands-on experience in construction project supervision, we encourage you to apply for this exciting opportunity.,

What Youll Do Lead end-to-end technical setup and configuration for enterprise customers. Provide ongoing technical support to ensure smooth operations and customer satisfaction. Manage and execute migration processes for enterprise accounts, ensuring minimal downtime and seamless transitions. Act as the primary technical contact for enterprise clients, addressing escalated issues and managing complex scenarios. Handle technical queries, including API-related requests, and track resolution progress. Partner with Customer Success teams across regions to align on customer needs and goals. Participate in team meetings to ensure consistent customer support and shared success strategies. Work with Operations, Engineering, and Product Marketing teams to stay updated on platform changes. Communicate platform updates and relevant changes effectively to enterprise clients. Who We're Looking For 3+ years experience in customer-facing technical roles in either SaaS, ecommerce, or marketing automation technology Experience working with clients, product, ops, and engineering teamswith the ability to break down complex concepts to non-technical stakeholders Ability to prioritize, multi-task, and perform effectively under pressure Aptitude for both analyzing technical concepts and translating them into business terms and for mapping business requirements into technical features Strong knowledge of business processes (Sales, Service, Marketing, Support) business applications and automation Ability to grasp customers needs and suggest timely solutions Executive level interpersonal, project management, communication, and problem-solving skills Excellent written and verbal communication and presentation skill. Regards Saloni 6398630632

a thoroughBasic Information Role Title: Escalation Manager Function/Sub-Function/Vertical: Escalation Desk-CS Work Location: TDL Work Experience: 5-7 years in escalation management Experience and Skillset: Primary Responsibilities: 1. Manage Customer Escalations: Act as the primary point of contact for handling customer escalations across multiple channels (email, phone, social media, etc.). Take ownership of high-impact and sensitive issues, ensuring timely resolution and customer satisfaction. 2. Root Cause Analysis (RCA): Conduct thorough investigation into escalated issues to determine the root cause. Collaborate with cross-functional teams (Product, Technical, Operations, etc.) to resolve issues and implement long-term fixes. 3. Timely Resolution & Communication: Ensure escalations are acknowledged, tracked, and resolved within defined SLAs. Provide clear, consistent, and empathetic communication to internal stakeholders and customers throughout the resolution process. 4. Process Improvement & Prevention: Identify patterns and trends in escalations to proactively improve systems, processes, or training. Recommend and implement process changes to reduce repeat issues and prevent future escalations. 5. Stakeholder Management: Liaise with senior leadership, internal teams, and external partners to facilitate resolution of complex cases. Provide regular updates on escalation metrics, case statuses, and areas of concern. 6. Documentation & Reporting: Maintain detailed and accurate records of all escalations and actions taken. Prepare escalation reports and dashboards for leadership review. 7. Training & Knowledge Sharing: Mentor frontline support teams on effective escalation handling. Conduct periodic training sessions to ensure consistent escalation handling procedures. 8. Customer Advocacy: Champion the voice of the customer within the organization. Work to restore customer trust and strengthen long-term relationships. Preferred Qualifications: Proven experience in customer support, escalation handling, or service delivery roles. Strong communication, problem-solving, and interpersonal skills. Ability to manage multiple escalations simultaneously in a high-pressure environment. Knowledge of CRM and ticketing tools (e.g., Zendesk, Salesforce, Freshdesk). Familiarity with SLA metrics, customer satisfaction KPIs (CSAT/NPS/resolution within TAT), and escalation workflows. Education: Masters in Business Administration Experience: 5-7 years of work experience in Escalations management.

We are looking for a highly skilled and motivated Frontend Lead to join our team at LSEG. Your role will be crucial in connecting our Forge Design System with our agile scrum teams. As the ideal candidate, you should have a strong background in frontend development, extensive knowledge of CI/CD pipelines, proficiency in Node.js, React, accessibility (a11y), Adobe Experience Manager (AEM), and Git. If you are passionate about creating user-friendly web applications, implementing best practices, and fostering collaboration within an innovative environment, we would like to hear from you. Your key responsibilities will include collaborating with the team to ensure consistency in design guidelines across frontend development, taking ownership of frontend development efforts, working closely with scrum teams to understand project requirements and provide technical mentorship, developing and maintaining CI/CD pipelines for streamlined deployment processes, providing mentorship and support to team members for their growth and skill development, ensuring the implementation of standard methodologies like code quality, performance optimization, and accessibility standards, leading version control and branching strategies using Git, resolving technical issues in frontend development, and staying updated with industry trends and new technologies. To be successful in this role, you should have a BS degree in Computer Science or a related field, or equivalent experience, along with at least 10 years of professional experience in software development, including a minimum of 3 years dedicated to application or web service development. You should also have over 5 years of experience in crafting and building web applications using technologies such as HTML5, CSS3, Javascript, and frameworks like ReactJS, Vue, and Angular. Demonstrated leadership capabilities, experience with geographically distributed engineering teams, hands-on experience in developing marketing solutions on AEM, expertise in delivering scalable software libraries, proficiency in SDK development for Java, NodeJS, and REACT JS, and the ability to define digital technology strategies are also essential. You should possess strong problem-solving skills, excellent communication abilities, knowledge of integrating accessibility components, familiarity with version control systems like Git, understanding of the full software development lifecycle, experience working in agile development teams, and proficiency in building applications for different platforms. Having extensive experience with AEM and accessibility, understanding of authentication schemes like OAuth, familiarity with design systems, knowledge of technologies like natural language processing and machine learning, experience with web services using PHP, Java, or Python, proficiency in designing APIs and RESTful web services, and understanding of agile software development methodologies will give you a competitive edge. This role is based on UK business hours with occasional weekend work required. LSEG is a global financial markets infrastructure and data provider focused on driving financial stability, empowering economies, and enabling sustainable growth. If you join us, you will be part of a diverse and collaborative culture that values individuality, encourages new ideas, and is committed to sustainability. Together, we aim to support sustainable economic growth and the transition to net zero while creating inclusive economic opportunities.,

Roles and Responsibilities Handle customer escalations in a timely and professional manner. Manage complaints, grievances, and queries from customers through various channels (phone calls, emails, chats). Resolve issues promptly by providing effective solutions or escalating them to relevant teams when necessary. Ensure high levels of customer satisfaction by resolving their concerns efficiently. Maintain accurate records of all interactions with customers using CRM software. Desired Candidate Profile 0-5 years of experience in BPO industry with focus on Customer Escalation management. Strong communication skills for handling complex customer queries via phone calls, emails, or chats. Ability to work under pressure to meet tight deadlines while maintaining attention to detail. Proficiency in solving queries related to products/services offered by the company.

As a Customer Care Executive at our organization, you will play a crucial role in ensuring a high level of customer satisfaction. Your responsibilities will include engaging with customers to address and resolve their issues promptly. You will be responsible for escalating complex problems to the appropriate resources and ensuring timely resolution. It is essential to maintain management awareness of high-impact issues and effectively communicate customer needs for additional consideration. You will document all customer interactions in our CRM system following department guidelines. Additionally, you will collaborate with technical and non-technical resources across departments to develop action plans for issue resolution. As the primary point of contact for customer and partner escalations, you will uphold a high standard of support delivery experience. To succeed in this role, you must be motivated to assist others and thrive in a fast-paced environment. Strong organizational skills, multitasking abilities, and attention to detail are crucial. You should possess sound judgment to escalate issues appropriately and have demonstrated collaborative and critical thinking skills. Effective written and verbal communication is essential for interacting with customers and partners. Proficiency in English and Hindi is mandatory, while knowledge of languages like Malayalam, Bengali, Tamil, Kannada, Odia, and Telugu is preferred. We welcome candidates with 0 to 3 years of experience, including freshers. Applicants residing in Mumbai or nearby locations will be given preference. This is a full-time, permanent position with a salary package ranging from 15k to 25k per month. Interested candidates are encouraged to email their resumes to chintan.s@goldmedalindia.com and preeti.b@goldmedalindia.com with the subject line "Job Application for the post of Customer Care Executive." In this role, you will receive benefits such as health insurance, paid sick time, and Provident Fund. The work shift is during the day, and the job requires in-person presence at the work location. If you meet the language requirements and possess the mentioned skills and experience, we look forward to receiving your application. Thank you for considering this opportunity to join our team as a Customer Care Executive.,

Hi, Naukri.com is hiring for Customer Support for Noida location. As discussed, please find the mentioned JD for the said role. About Info Edge InfoEdges mission is to create world-class platforms that transform lives by continuously innovating. Our products and services are built keeping our customers in mind. We always delight our customers by delivering superior value through enhanced offerings on the internet and other platforms. Through our continuous investment across various businesses, especially in cutting-edge technology, machine learning and artificial intelligence (AI), we have built a robust system that constantly increases our predictive powers on customer behaviour, and optimizes and improves our systems. Our various teams tirelessly work together to solve problems, innovate, and create something to empower our customers. At Info Edge, people are our core competitive advantage and we will continue doing all that is needed to attract and retain the best available talent. About BU: Naukri.com Naukri is Indias market leader in the recruitment business. It provides all the job seekers with advisory services and caters to their different needs and offer value-added features such as resume writing, highlighting and many more. With over 67 Million resumes searches daily, Naukri.com has 5 Million job listings, 59 Thousand+ unique clients and 4.9 Million recruiters connect with the job seekers via emails. Job Objective: The objective of this role is to resolve customer queries related to the business portal, its features and services. The role will also be responsible for creating a high trust value proposition and influence the clients to leverage the product in the best possible manner. Job Description: Interacting with corporate customers on calls / emails (handling already acquired corporate customers with post sales hand-holding and deliverables) Assisting recruiters and HR professionals in understanding the functionalities of Naukri portal and providing resolutions to their recruitment related queries Creating a high trust value proposition and making clients understand various service offerings and the functionalities of naukri.com website Solving queries related to optimum usage of opted services with quality inputs and providing resolution within the defined TAT Coordinating with other departments on a daily basis and following up with them diligently Working on different CRMs and reporting tools ensuring productivity and quality standards being met as expected Required Skills: Excellent verbal and written communication skills Ability to work independently and under pressure Comfortable with rotational shifts Perks: Day Shift 5 Days working