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1 - 6 years

1 - 4 Lacs

Gurgaon

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BPO- Hiring For Telecom Chat Process- Upto 4.50 LPA - GGN Undergrads./Graduates/BE/B.Tech With 1 Year Of Experience in International BpO Mandate. Can Apply 5 Days Cabs 24/7 Pls Call- Dipankar@9650094552 Only Work From Office Available

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1 - 6 years

1 - 3 Lacs

Gurgaon

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Hiring For Telecom Chat Process Grad Fresher 20K U/G & BE/ Btech 6 Months exp with International BpO Must 20K & UG /BE/Btech/ Grad with 1 year Exp Customer Service Any Domain 24K 5 Day Call-Dipankar@9650094552 Email@ jobsatsmartsource@gmail.com

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0 - 5 years

1 - 4 Lacs

Gurgaon

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Hiring For Domestic Technical Voice Process - GGN Grad. Fresher -20K For UG/BE/ B.Tech With Min 6 months in BPO -20K And with 1 Year BPO Exp. Salary Upto 4.00 LPA(25K) 24/7 5 Day Cabs Dipankar @ 9650094552 Email CV@ jobsatsmartsource@gmail.com

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1 - 6 years

4 - 5 Lacs

Gurgaon

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Hiring For International Voice Customer Service Process - 5.50 LPA - GGN Grad/UG's/ B.E./ B.Tech/ - Min. 1 Yr. Experience in Customer Service is Must Any Domain 24/7 5 Days Cabs Call - Dipankar @ 9650094552 Email CV@ jobsatsmartsource@gmail.com

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1 - 6 years

1 - 4 Lacs

Gurgaon

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BPO- Hiring For Telecom Chat Process- Upto 4.50 LPA - GGN Undergrads./Graduates/BE/B.Tech With 1 Year Of Experience in International BpO Mandate. Can Apply 5 Days Cabs 24/7 Pls Call- Dipankar@9650094552 Only Work From Office Available

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1 - 6 years

1 - 3 Lacs

Gurgaon

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Hiring For Telecom Chat Process Grad Fresher 20K U/G & BE/ Btech 6 Months exp with International BpO Must 20K & UG /BE/Btech/ Grad with 1 year Exp Customer Service Any Domain 24K 5 Day Call-Dipankar@9650094552 Email@ jobsatsmartsource@gmail.com

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2 - 3 years

7 - 9 Lacs

Mumbai

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Position: Qualified Company Secretary Qualification: CS Experience: 2 to 3 years Location: Andheri Mumbai Job requirement: Ensure compliance with the Companies Act and other applicable laws and regulations. Manage board, committee, and shareholder meetings, including preparation of agendas, minutes, and resolutions. Knowledge of ESOPs, corporate actions Timely filing of returns, forms, and disclosures with regulatory authorities (e.g., ROC,.) Maintain statutory registers, records, and filings in compliance with the Companies Act. Prepare and distribute board and shareholder meeting documentation. Identify legal and compliance risks and develop mitigation strategies. Ensure adherence to internal policies and procedures. Qualifications and Skills Qualified Company Secretary (ACS) with 2-3 years of post articleship experience. Comprehensive knowledge of corporate laws, regulatory frameworks, and governance standards. Excellent communication, drafting, and interpersonal skills. Proficiency in using governance and compliance software/tools. Strong analytical and organizational skills with attention to detail. Ability to handle confidential information with integrity and discretion. Preferred Skills Should be good with Companies Act and worked in corporate secretarial role in a Private Limited company Interested Candidates who can join immediately or a minimum notice period of 15 - 20 days will be preferred Good to have IPO experience

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0 - 5 years

3 - 7 Lacs

Bengaluru

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Roles and Responsibilities Handle customer calls to resolve their queries and concerns. Provide excellent customer service by listening actively, empathizing with customers' issues, and offering solutions. Maintain accurate records of all interactions with customers using CRM software. Collaborate with internal teams to resolve complex customer issues that require escalation. Meet performance targets for quality metrics such as first call resolution rate, handle time, and abandon rate. Freshers And Any experience is FINE call hr aditi@7795311459 call ruth@9590520040

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0 - 5 years

1 - 4 Lacs

Gurgaon

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Hiring For Domestic Technical Voice Process - GGN Grad. Fresher -20K For UG/BE/ B.Tech With Min 6 months in BPO -20K And with 1 Year BPO Exp. Salary Upto 4.00 LPA(25K) 24/7 5 Day Cabs Dipankar @ 9650094552 Email CV@ jobsatsmartsource@gmail.com

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5 - 10 years

5 - 10 Lacs

Daman & Diu, Rajkot, Jamnagar

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Locations : Tad (Diu), Bela Rangpar (Rajkot), Rolex Road (Rajkot), Rajkot Main Branch, Moti Khavdi(Jamnagar) Ensure administration of the branch by directing daily operations like cash, clearing, transfer, ECS/RTGS/NEFT, SB, CD, FDR, Deposits, account opening and customer service with a team of Tellers and Customer Service Officers. Ensure all customer complaints and issues are resolved maintaining high service standards Establish and strengthen all key customer relationships to generate sustained business Ensure growth in account balances and achievement of aggregate cross sell points target Ensure maintenance of cash balance as per Cash Retention Limit Control and monitor leakage of income, office accounts and anti-money laundering s Ensure compliance with banking rules, regulations and procedures, review vault register and overdue management Review branch operations reports and track exceptional transactions. Handle internal and external audit processes and attend audit queries immediately Ensure that all customer service officers are adequately trained on the products, processes and various policies of the bankRole & responsibilities Preferred candidate profile Perks and benefits

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2 - 5 years

1 - 3 Lacs

Chennai

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system administration problem determination and resolution on a 24x7 basis Incident, Problem, Change and Configuration management Perform Service Requests based on Standard Operating Procedures lead or Manager, and have knowledge Satellite servers. Required Candidate profile If you are interested ping me on - gwagh@peshr.com

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0 - 5 years

3 - 7 Lacs

Bengaluru

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Roles and Responsibilities Handle customer calls to resolve their queries and concerns. Provide excellent customer service by listening actively, empathizing with customers' issues, and offering solutions. Maintain accurate records of all interactions with customers using CRM software. Collaborate with internal teams to resolve complex customer issues that require escalation. Meet performance targets for quality metrics such as first call resolution rate, handle time, and abandon rate. Freshers And Any experience is FINE call hr aditi@7795311459 call hr indu@7848820046 call hr Ashika@7829423175

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2 - 6 years

3 - 6 Lacs

Bengaluru

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Customer Success Lead Plotted Development Projecys Role Overview: Sizzle Properties is looking for a dynamic and customer-centric Customer Success Lead (CS Lead) to manage and elevate the post-booking journey of our customers. This role involves ensuring customer delight, handling service requests, coordinating internal processes, and building lasting relationshipsnot limited to just real estate execution but focused on overall customer satisfaction and brand reputation. Key Responsibilities: 1. Post-Booking Customer Relationship Management: Serve as the primary point of contact for customers after plot booking. Guide customers through project updates, payment schedules, and required documentation. Ensure smooth and proactive communication throughout the customer lifecycle. 2. Customer Query Handling and Issue Resolution: Address all customer queries, service concerns, and requests with empathy and professionalism. Coordinate internally with Sales, Projects, Accounts, and Legal teams for swift resolution. Ensure high customer satisfaction and timely closure of open concerns. 3. Google Reviews & Feedback Management: Proactively engage with satisfied customers to encourage positive Google Reviews. Monitor online feedback and manage digital brand reputation. Resolve negative sentiments with a solutions-driven approach. 4. Documentation & Payment Coordination: Help customers with KYC collection, agreement execution, and timely payment tracking. Ensure coordination with accounts for invoice generation and receipts. Maintain well-organized records of all customer interactions and documentation. 5. CRM Management & Reporting: Keep customer data, follow-ups, and interactions updated in the CRM. Generate reports on customer engagement, pending actions, and follow-up status. Share customer insights with management to drive process improvements. 6. Relationship Building & Engagement Initiatives: Build strong relationships with customers to enhance loyalty and drive referrals. Coordinate site visits, milestone walkthroughs, or small community engagement initiatives. Represent Sizzle Properties as a customer-first, professional brand. Work Location & Schedule: Location: Banaswadi Head Office with frequent visits to client sites across East Bangalore and Hoskote. Weekly Off: Tuesday fixed off. Role Type: Full-time, on-site + field-oriented role. Candidate Profile: Designation: Customer Success Lead Gender: Male candidates only (due to site travel and on-ground coordination responsibilities). Languages: Kannada fluency is mandatory, along with proficiency in English/Hindi. Experience: 2–5 years in customer relationship/service roles – real estate, retail, hospitality, or any customer-centric domain. Education: Any bachelor’s degree; business/marketing background preferred. Skills: Strong communication, empathy, follow-up discipline, CRM software familiarity, and data handling via Excel.

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3 - 8 years

0 - 3 Lacs

Bengaluru

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The role is designated to handle the below responsibilities and achieve the performance success indicators. 1. Virtual demo for applicable products : Receive the end customer requests and tele schedule the date/time for the virtual demo. Ensure to profile the customer in advance to answer core competence specific questions. 2. End customer Queries (Install/Repairs) : Receive end customer request through the email, whatsapp, tele voice call and promptly reply back the solution using the assigned platforms. 3. Customer Resolutions (Install/repairs) : Initiate end customer resolution process through technical intervention or commercial interventions after internal management approvals. 4. Enquiry reports : Build dashboard reports based on the interactions and publish every week to Internal stake holders. 5. Repair & Refurbish (on need) : Weekly visit the warehouse to inspect, order spares, packing materials and complete the service of the defective marked units to complete as Fully Saleable” OR “Seconds Sales”. 6. Process Documentation : Document responsibility driven processes to receive management approvals and document as per norms.

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1 - 6 years

4 - 5 Lacs

Gurgaon

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Hiring For International Voice Customer Service Process - 5.50 LPA - GGN Grad/UG's/ B.E./ B.Tech/ - Min. 1 Yr. Experience in Customer Service is Must Any Domain 24/7 5 Days Cabs Call - Dipankar @ 9650094552 Email CV@ jobsatsmartsource@gmail.com

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1 - 6 years

1 - 4 Lacs

Gurgaon

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BPO- Hiring For Telecom Chat Process- Upto 4.50 LPA - GGN Undergrads./Graduates/BE/B.Tech With 1 Year Of Experience in International BpO Mandate. Can Apply 5 Days Cabs 24/7 Pls Call- Dipankar@9650094552 Only Work From Office Available

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1 - 6 years

1 - 3 Lacs

Gurgaon

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Hiring For Telecom Chat Process Grad Fresher 20K U/G & BE/ Btech 6 Months exp with International BpO Must 20K & UG /BE/Btech/ Grad with 1 year Exp Customer Service Any Domain 24K 5 Day Call-Dipankar@9650094552 Email@ jobsatsmartsource@gmail.com

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5 - 10 years

15 - 27 Lacs

Mumbai

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Role & responsibilities To provide legal advice in connection with all litigations, both filed by or against the Bank, at various forums including but not limited to DRT, DRAT, Civil/Criminal Court, High Court, Supreme Court and Consumer Courts. To provide assistance in recovery of financial assistance granted by the Bank to various borrowers. Handling litigation, both filed by or against the Bank, at various forums including but not limited to DRT, DRAT, Civil/Criminal Court, High Court, Supreme Court, Consumer Fora . Preparing strategy for recovery / restructuring of stress loans. Management of stressed loan assets with average ticket size of minimum Rs.50 Crore and above. Drafting and vetting of plaints, written statements, affidavits, interim application, petitions, in respect of cases filed by and against the Bank. Preferred candidate profile Minimum LLB degree, LLM will be an added advantage; Work Experience of 5-12 years in Pvt/ PSU Banks/Law Firms; Should have experience of handling legal assignments of Banking and Finance Sector; Ideal candidate working in a law firm or reputed bank

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5 - 10 years

0 - 3 Lacs

Jaipur

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Job Title : Team Lead - IT Support Location : Mansarovar, Jaipur. Department : IT Support Experience : 5+ Years Job Summary: We are seeking an experienced Team Lead to oversee the daily operations of our IT support team. This role will involve managing incident resolution, ensuring timely escalations, and maintaining high team performance. The Team Lead will also be responsible for vendor coordination, executive communication, and ensuring business continuity. Key Responsibilities: Lead and mentor the IT support team, ensuring effective incident management and resolution. Manage escalations and coordinate with vendors for resolution. Communicate incident status and updates to executives. Ensure business continuity and disaster recovery processes are followed. Monitor and assess team performance, offering guidance and feedback. Maintain availability and flexibility to address critical issues. Qualifications: Proven experience in team leadership and IT support. Bachelors or Masters degree in IT or a related field. Strong problem-solving, communication, and leadership skills. Interested candidates can share their CVs at this email: leena.yadav@teamcomputers.com or Whatsapp - 9599004793

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4 - 9 years

20 - 27 Lacs

Chennai, Pune

Hybrid

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Drive and/or support the execution of the Data Migration plan. Identify any delays & ensure that corresponding reasons are understood, recovery actions are identified.Exp. in KYC specific system data migration is mandatory.up to date on schedule, Required Candidate profile Analyse incidents reported during the data migration phase,help in any data reconciliation & assess/recommend how the incident can be resolved(including situations where system enhancement is required

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3 - 7 years

4 - 6 Lacs

Bengaluru

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Laundryheap is an award-winning and industry-leading startup that is revolutionizing laundry and dry cleaning. We collect, clean, and return customers' items in as little as 24 hours, often making us the fastest in our industry. Headquartered in the UK, our service is available in 12 international markets, and were currently in the process of expanding further across Europe, Asia, and North America. We are currently looking for a Senior Associate - Customer Success Management to join our fast-growing team at our office in Bangalore, India. As we are an international brand working with different time zones, we require the potential candidate to be flexible to work in shift patterns. You'll make a difference: Reporting to the Senior Division Manager , as the Senior Associate - Customer Success Management you will be responsible for supporting our B2B Linens team to drive operational excellence in Laundryheap Linen services. Operating during EU and US markets, you will be responsible for addressing inquiries, resolving issues, and ensuring the smooth operation of our driver network. The job responsibilities include, but are not limited to: Customer Success: Ensure customer satisfaction by addressing inquiries and resolving issues promptly. Account Management: Oversee client accounts, manage receivables, and ensure accurate invoicing. Internal Cross-Team Liaison: Collaborate with various departments to escalate, resolve complex concerns, and improve processes. Account Performance Management: Monitor and analyze account performance to identify improvement opportunities and ensure service level adherence. New Customer Onboarding: Facilitate smooth onboarding of new customers, ensuring they understand company policies and services. Required Skills: Bachelor's Degree in a Relevant Field: Educational background that supports business administration or related areas. 3+ Years of Experience: Proven track record in similar roles, emphasizing customer success and account management. Excellent Communication & High English Proficiency: Strong skills in both written and spoken English; experience with email, chat, and voice processes in an international setting. Customer Success & Account Management Experience: Prior experience in delivering exceptional customer service with a focus on account management. Problem-Solving Attitude & Analytical Skills: A proactive, "to-do" mindset and robust analytical abilities to troubleshoot and resolve issues effectively. Work Schedule and Patterns: 9-hour shift (8 working hours + 1 hour break) 5 days a week: 2 week off rotational Office-based role Benefits: Night shift allowance Note: Bengaluru-based immediate joiners are preferred. Designation may vary based on organizational structure. We love to work with ambitious, proactive people who have a can-do attitude and are confident decision-makers. So, if this sounds like you, take this opportunity and apply to join the International Laundryheap Team today! Please complete the application form in our job portal via the link below. https://apply.workable.com/laundryheap-2/j/3CC29F37B3/ In case you are not able to connect directly to the link, feel free to copy and paste the link onto your search box. We love to work with ambitious, proactive people who have a can-do attitude and are confident decision-makers. So, if this sounds like you, take this opportunity and apply to join the International Laundryheap Team today!

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0 - 1 years

2 - 4 Lacs

Bengaluru

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- Position: Customer Support Associate - Education: PUC and above - Experience: Min 6 months - Shift: Day Shift - Age: Below 30 - Rounds: HR, Ops, Assessment, Client round

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5 - 7 years

5 - 10 Lacs

Chennai

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Responsibilities: To undertake business and technical (functional and nonfunctional) requirement analysis and functional mapping of requirements to EPS product, including: Assessment of size, complexity, technical dependencies and extend of testing required. Contribute and provide assistance in implementation, testing, problem and change management. Design BASE24-eps architecture Managing with internal/external team to ensure timely and quality project delivery and systems support Guiding a team of engineers in the operation, maintenance, installation and upgrade of BASE24-eps payment system Installation of BASE24-eps patches and mandates Configuration of BASE24-eps Usage of simulators: MasterCard, VISA Skills & Requirements: In-depth knowledge and understanding of BASE24-eps architecture & components Development/Testing of EPS including SDK and scripting including User Interface C++ coding and coding standard knowledge code modifications, configuration and testing, data scripts familiar with ACI make utility for compilation of CSM modules Knowledge to use the EPS utilities like trace, Audit Log, DALCI BASE24-eps Interfaces knowledge (ISO, HI93, HI87, VISA, MasterCard , DDC and NDC+) Transactions Security knowledge: Channel Security and Interchange security configuration BASE24-eps Authorization Knowledge (Routing, Prefix, TDEs manipulation etc.) In-depth knowledge and understanding of HP NonStop technology Very good knowledge on EPS Installation Capable of communicating and producing clear specification and other documents in English e.g. writing Technical Specification document for EPS components/modules Capable of working autonomously, and directing and mentoring colleagues. Applying problem-solving skills in areas outside immediate area of expertise

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1 - 4 years

2 - 3 Lacs

Ghaziabad, Greater Noida, Noida

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Customer Service Professional (Noida Location) We are looking for experienced and skilled Customer Service Professionals to join our team in Noida . If you have a passion for helping customers and meet the qualifications, we would love to have you on board! Position: Customer Service Professional Location: Noida Salary: 26,500 per month + 4,000 Travel Allowance Work Schedule: 5 Days Working (Rotational Shifts) Eligibility Criteria: Education: Only graduates are eligible to apply Experience: Minimum 1 year of experience in a customer service profile Skills: Excellent verbal and written communication skills Must be comfortable working in rotational shifts Key Responsibilities: Handle inbound customer inquiries via voice, email, or chat. Resolve customer issues and provide timely solutions with a focus on customer satisfaction. Address complaints and ensure a positive customer experience. Maintain records of customer interactions and follow up to ensure resolution. Meet performance metrics, including response time, customer satisfaction, and first-contact resolution. Collaborate with the team to improve service delivery and efficiency. Adhere to company policies and operational procedures. Additional Benefits: 26,500 salary + 4,000 travel allowance. Health benefits and other employee perks. Career growth opportunities within the company. How to Apply: If you're a motivated and customer-centric individual, please share your CV with Senior HR Mehak on WhatsApp at 8383025642. We look forward to hearing from you!

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3 - 8 years

4 - 6 Lacs

Mumbai Suburbs, Thane, Mumbai (All Areas)

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Job Description: Order Handling Position: Order handling Executive Roles and Responsibilities: SAP Order Handling /Order Management /Inventory management /Planning of orders and deliveries Working with customers / Internal Stakeholders for delivery rescheduling Resolution of customer complaints related to Order Processing Submission of reports as per specific requirements (Customer, Order, Process related) Working with warehouse to set processes on damage reduction Escalation of Orders getting delayed for Release to Manufacturing or Dispatch, to Superior Educating branch on Logistic processes Maintaining strict cost control in areas under supervision Escalate whether there are deviations which need Superior or Management approval Ensure Billing targets are met as per the Advance Dispatch Plans circulated Prepare monthly MIS Qualification: Graduate B.COM, B.E Experience: 3-6 years Location: Mumbai Skills: Crisp and clear communication /soft skill/ learning skill /Time management/Accept new challenges

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