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10.0 - 14.0 years

0 Lacs

hyderabad, telangana

On-site

You should have expertise in Database performance tuning, SQL query tuning, and performance optimization using AWR, ASH, and ADDM reports. Troubleshoot GoldenGate replication lag, database connectivity, and execution plan issues. Utilize Oracle Enterprise Manager (OEM) and OCI Monitoring tools for proactive monitoring. Design and implement real-time data replication using Oracle GoldenGate for heterogeneous environments. Configure Extract, Pump, and Replicate processes for both unidirectional and bidirectional replication. Monitor, troubleshoot, and optimize GoldenGate replication performance. Implement conflict detection and resolution in multi-master replication environments. Deploy, configure, and optimize Oracle Autonomous Transaction Processing (ATP) and Autonomous Data Warehouse (ADW) on OCI. Implement automated performance tuning, auto-scaling, and security policies for ATP & ADW. Utilize Oracle Machine Learning (OML) features in 23ai ADW for data analytics and AI-driven insights. Ensure seamless data integration, migration, and replication between ATP, ADW, and on-prem databases. Deploy and manage OCI-based database services, including DBaaS, Exadata, and Oracle Autonomous Database. Configure OCI networking, IAM roles, security groups, and database encryption. Automate database provisioning and management using Terraform, Ansible, or OCI CLI. Implement database migration strategies using OCI Data Transfer, Data Pump, or GoldenGate Cloud Service. Install, configure, and manage Oracle databases (19c, 21c, and 23ai ATP/ADW) in OCI environments. Perform database performance tuning, indexing, and optimization for high efficiency. Implement backup and recovery strategies using RMAN and OCI Backup Service. Ensure high availability (HA) and disaster recovery (DR) with Data Guard, Flashback, and OCI-based solutions. Implement data encryption, masking, and role-based access control (RBAC) in ATP, ADW, and OCI databases. Ensure compliance with industry security standards (GDPR, HIPAA, PCI-DSS, and CIS benchmarks). Conduct database patching, security updates, and vulnerability assessments. If you possess 10+ years of experience in Oracle Database Administration and Engineering, expertise in Oracle GoldenGate (OGG), hands-on experience with Oracle 23ai ATP and ADW, strong knowledge of SQL, PL/SQL, query optimization, and database tuning, experience with RMAN, Data Guard, and OEM, hands-on experience with OCI-based database solutions and Terraform/Ansible for automation, familiarity with cloud networking, security policies, and IAM roles in OCI, then you are the ideal candidate for this position. Preferred qualifications include experience with Kafka, Oracle Stream Analytics, or other real-time data streaming technologies, knowledge of PostgreSQL, MySQL, or NoSQL databases like MongoDB, Cassandra, hands-on experience with DevOps tools (Jenkins, Docker, Kubernetes) for database automation, and Oracle Certifications such as OCP, OCI Architect, or OGG Specialist are highly desirable. You should hold a Bachelors or Masters degree in Computer Science, IT, or a related field to be considered for this role.,

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1.0 - 4.0 years

4 - 5 Lacs

Noida

Work from Office

Hi, Naukri.com is hiring for Customer Support for Noida location. As discussed, please find the mentioned JD for the said role. About Info Edge InfoEdges mission is to create world-class platforms that transform lives by continuously innovating. Our products and services are built keeping our customers in mind. We always delight our customers by delivering superior value through enhanced offerings on the internet and other platforms. Through our continuous investment across various businesses, especially in cutting-edge technology, machine learning and artificial intelligence (AI), we have built a robust system that constantly increases our predictive powers on customer behaviour, and optimizes and improves our systems. Our various teams tirelessly work together to solve problems, innovate, and create something to empower our customers. At Info Edge, people are our core competitive advantage and we will continue doing all that is needed to attract and retain the best available talent. About BU: Naukri.com Naukri is Indias market leader in the recruitment business. It provides all the job seekers with advisory services and caters to their different needs and offer value-added features such as resume writing, highlighting and many more. With over 67 Million resumes searches daily, Naukri.com has 5 Million job listings, 59 Thousand+ unique clients and 4.9 Million recruiters connect with the job seekers via emails. Job Objective: The objective of this role is to resolve customer queries related to the business portal, its features and services. The role will also be responsible for creating a high trust value proposition and influence the clients to leverage the product in the best possible manner. Job Description: Interacting with corporate customers on calls / emails (handling already acquired corporate customers with post sales hand-holding and deliverables) Assisting recruiters and HR professionals in understanding the functionalities of Naukri portal and providing resolutions to their recruitment related queries Creating a high trust value proposition and making clients understand various service offerings and the functionalities of naukri.com website Solving queries related to optimum usage of opted services with quality inputs and providing resolution within the defined TAT Coordinating with other departments on a daily basis and following up with them diligently Working on different CRMs and reporting tools ensuring productivity and quality standards being met as expected Required Skills: Excellent verbal and written communication skills Ability to work independently and under pressure Comfortable with rotational shifts Perks: Day Shift 5 Days working

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1.0 - 4.0 years

4 - 5 Lacs

Noida

Work from Office

Hi, Naukri.com is hiring for Customer Support for Noida location. As discussed, please find the mentioned JD for the said role. About Info Edge InfoEdges mission is to create world-class platforms that transform lives by continuously innovating. Our products and services are built keeping our customers in mind. We always delight our customers by delivering superior value through enhanced offerings on the internet and other platforms. Through our continuous investment across various businesses, especially in cutting-edge technology, machine learning and artificial intelligence (AI), we have built a robust system that constantly increases our predictive powers on customer behaviour, and optimizes and improves our systems. Our various teams tirelessly work together to solve problems, innovate, and create something to empower our customers. At Info Edge, people are our core competitive advantage and we will continue doing all that is needed to attract and retain the best available talent. About BU: Naukri.com Naukri is Indias market leader in the recruitment business. It provides all the job seekers with advisory services and caters to their different needs and offer value-added features such as resume writing, highlighting and many more. With over 67 Million resumes searches daily, Naukri.com has 5 Million job listings, 59 Thousand+ unique clients and 4.9 Million recruiters connect with the job seekers via emails. Job Objective: The objective of this role is to resolve customer queries related to the business portal, its features and services. The role will also be responsible for creating a high trust value proposition and influence the clients to leverage the product in the best possible manner. Job Description: Interacting with corporate customers on calls / emails (handling already acquired corporate customers with post sales hand-holding and deliverables) Assisting recruiters and HR professionals in understanding the functionalities of Naukri portal and providing resolutions to their recruitment related queries Creating a high trust value proposition and making clients understand various service offerings and the functionalities of naukri.com website Solving queries related to optimum usage of opted services with quality inputs and providing resolution within the defined TAT Coordinating with other departments on a daily basis and following up with them diligently Working on different CRMs and reporting tools ensuring productivity and quality standards being met as expected Required Skills: Excellent verbal and written communication skills Ability to work independently and under pressure Comfortable with rotational shifts Perks: Day Shift 5 Days working

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1.0 - 4.0 years

4 - 5 Lacs

Noida

Work from Office

Hi, Naukri.com is hiring for Customer Support for Noida location. As discussed, please find the mentioned JD for the said role. About Info Edge InfoEdges mission is to create world-class platforms that transform lives by continuously innovating. Our products and services are built keeping our customers in mind. We always delight our customers by delivering superior value through enhanced offerings on the internet and other platforms. Through our continuous investment across various businesses, especially in cutting-edge technology, machine learning and artificial intelligence (AI), we have built a robust system that constantly increases our predictive powers on customer behaviour, and optimizes and improves our systems. Our various teams tirelessly work together to solve problems, innovate, and create something to empower our customers. At Info Edge, people are our core competitive advantage and we will continue doing all that is needed to attract and retain the best available talent. About BU: Naukri.com Naukri is Indias market leader in the recruitment business. It provides all the job seekers with advisory services and caters to their different needs and offer value-added features such as resume writing, highlighting and many more. With over 67 Million resumes searches daily, Naukri.com has 5 Million job listings, 59 Thousand+ unique clients and 4.9 Million recruiters connect with the job seekers via emails. Job Objective: The objective of this role is to resolve customer queries related to the business portal, its features and services. The role will also be responsible for creating a high trust value proposition and influence the clients to leverage the product in the best possible manner. Job Description: Interacting with corporate customers on calls / emails (handling already acquired corporate customers with post sales hand-holding and deliverables) Assisting recruiters and HR professionals in understanding the functionalities of Naukri portal and providing resolutions to their recruitment related queries Creating a high trust value proposition and making clients understand various service offerings and the functionalities of naukri.com website Solving queries related to optimum usage of opted services with quality inputs and providing resolution within the defined TAT Coordinating with other departments on a daily basis and following up with them diligently Working on different CRMs and reporting tools ensuring productivity and quality standards being met as expected Required Skills: Excellent verbal and written communication skills Ability to work independently and under pressure Comfortable with rotational shifts Perks: Day Shift 5 Days working

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1.0 - 4.0 years

4 - 5 Lacs

Noida

Work from Office

Hi, Naukri.com is hiring for Customer Support for Noida location. As discussed, please find the mentioned JD for the said role. About Info Edge InfoEdges mission is to create world-class platforms that transform lives by continuously innovating. Our products and services are built keeping our customers in mind. We always delight our customers by delivering superior value through enhanced offerings on the internet and other platforms. Through our continuous investment across various businesses, especially in cutting-edge technology, machine learning and artificial intelligence (AI), we have built a robust system that constantly increases our predictive powers on customer behaviour, and optimizes and improves our systems. Our various teams tirelessly work together to solve problems, innovate, and create something to empower our customers. At Info Edge, people are our core competitive advantage and we will continue doing all that is needed to attract and retain the best available talent. About BU: Naukri.com Naukri is Indias market leader in the recruitment business. It provides all the job seekers with advisory services and caters to their different needs and offer value-added features such as resume writing, highlighting and many more. With over 67 Million resumes searches daily, Naukri.com has 5 Million job listings, 59 Thousand+ unique clients and 4.9 Million recruiters connect with the job seekers via emails. Job Objective: The objective of this role is to resolve customer queries related to the business portal, its features and services. The role will also be responsible for creating a high trust value proposition and influence the clients to leverage the product in the best possible manner. Job Description: Interacting with corporate customers on calls / emails (handling already acquired corporate customers with post sales hand-holding and deliverables) Assisting recruiters and HR professionals in understanding the functionalities of Naukri portal and providing resolutions to their recruitment related queries Creating a high trust value proposition and making clients understand various service offerings and the functionalities of naukri.com website Solving queries related to optimum usage of opted services with quality inputs and providing resolution within the defined TAT Coordinating with other departments on a daily basis and following up with them diligently Working on different CRMs and reporting tools ensuring productivity and quality standards being met as expected Required Skills: Excellent verbal and written communication skills Ability to work independently and under pressure Comfortable with rotational shifts Perks: Day Shift 5 Days working

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1.0 - 5.0 years

0 Lacs

salem, tamil nadu

On-site

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you'd like, where you'll be supported and inspired by a collaborative community of colleagues around the world, and where you'll be able to reimagine what's possible. Join us and help the world's leading organizations unlock the value of technology and build a more sustainable, more inclusive world. We are looking for a qualified Order Management expert to be a part of our company. In this role, you will play a key role in: - 1 to 3 years of experience in Order Management. - Problem identification and resolution of order management and logistics management processes. - As a member of the management team, participates in meeting service levels, key measurement targets of the team, delivers a high quality and cost-effective service, and oversees the process (or part of the process) and customer service decisions. - Can take leadership to ensure the delivery of a customer-focused service to the client with highly proficient knowledge of one or more processes and continually strives to improve the process. - Proficient knowledge of one or more processes. - Hands-on experience of working with an ERP tool (preferably SAP U2K2). - A team-oriented and collaborative approach. Your Profile: - Order inquiry and creation. - Subject matter expert; coaching as necessary. - Receive orders from multiple sources. - Create and validate Orders. - Modify/Cancel and process orders. - Create delivery and shipment documents. - Integrate with load building, mode planning, and route optimization. - Process returns. - Archive and Retrieve Documents. What You'll Love About Working Here: - You can shape your career with us. We offer a range of career paths and internal opportunities within the Capgemini group. - You will also get personalized career guidance from our leaders. - You will get comprehensive wellness benefits including health checks, telemedicine, insurance with top-ups, elder care, partner coverage, or new parent support via flexible work. - You will have the opportunity to learn on one of the industry's largest digital learning platforms, with access to 250,000+ courses and numerous certifications. Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market-leading capabilities in AI, cloud, and data, combined with its deep industry expertise and partner ecosystem.,

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3.0 - 8.0 years

3 - 7 Lacs

Gurugram

Work from Office

MIN 3YR EXP, 1 yr AS BPO QA ON paper exp In International Customer Support Voice Process Audits calls ,audit reports, Call Calibration IMMEDIATE JOINER Call Whatsapp ONLY IF HAVING BANKING PROCESS EXP -AMIT 8851792136, Neha 8287267407 Perks and benefits PF & ESIC plus Good Leave policy

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1.0 - 6.0 years

2 - 6 Lacs

Bengaluru

Work from Office

We have an excellent opening for voice process with our major International BPO Clients for the location of Bangalore. Job Requirements. Qualification: Any graduate / undergraduate / Diploma Note: P.G. candidates (Professional) are not eligible for Bangalore. Position: Adviser / Executive - Customer Support (Voice Process) Work Location: Bangalore : 0 - 8 yrs of Pick and drop provided. 1. Undergraduate / Any Graduate (Preferably (0-4) years of international calling experience)* 2. Excellent Communication Skills* 3. 24/7 work environment (Night / Rotational Shifts)* 4. 5 days a week* 5. Weekly offs Saturdays and Sundays* 6. Age criteria - (18-40) years* If interested please send your updated resume and feel free to contact us at below mention numbers .we have an easy hiring process. No recruitment fee. Contact person: Mallik- 9686682465 / 7760984460 / 7259027295 / 9900024811

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1.0 - 4.0 years

4 - 5 Lacs

Noida

Work from Office

Hi, Naukri.com is hiring for Customer Support for Noida location. As discussed, please find the mentioned JD for the said role. About Info Edge InfoEdges mission is to create world-class platforms that transform lives by continuously innovating. Our products and services are built keeping our customers in mind. We always delight our customers by delivering superior value through enhanced offerings on the internet and other platforms. Through our continuous investment across various businesses, especially in cutting-edge technology, machine learning and artificial intelligence (AI), we have built a robust system that constantly increases our predictive powers on customer behaviour, and optimizes and improves our systems. Our various teams tirelessly work together to solve problems, innovate, and create something to empower our customers. At Info Edge, people are our core competitive advantage and we will continue doing all that is needed to attract and retain the best available talent. About BU: Naukri.com Naukri is Indias market leader in the recruitment business. It provides all the job seekers with advisory services and caters to their different needs and offer value-added features such as resume writing, highlighting and many more. With over 67 Million resumes searches daily, Naukri.com has 5 Million job listings, 59 Thousand+ unique clients and 4.9 Million recruiters connect with the job seekers via emails. Job Objective: The objective of this role is to resolve customer queries related to the business portal, its features and services. The role will also be responsible for creating a high trust value proposition and influence the clients to leverage the product in the best possible manner. Job Description: Interacting with corporate customers on calls / emails (handling already acquired corporate customers with post sales hand-holding and deliverables) Assisting recruiters and HR professionals in understanding the functionalities of Naukri portal and providing resolutions to their recruitment related queries Creating a high trust value proposition and making clients understand various service offerings and the functionalities of naukri.com website Solving queries related to optimum usage of opted services with quality inputs and providing resolution within the defined TAT Coordinating with other departments on a daily basis and following up with them diligently Working on different CRMs and reporting tools ensuring productivity and quality standards being met as expected Required Skills: Excellent verbal and written communication skills Ability to work independently and under pressure Comfortable with rotational shifts Perks: Day Shift 5 Days working

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1.0 - 6.0 years

0 - 3 Lacs

Mumbai, Navi Mumbai, Mumbai (All Areas)

Work from Office

The appointed official will work in rotational shifts, managing incoming calls and ensuring prompt and efficient resolution of queries. Responsibilities include: Attending customer or internal calls during assigned shift hours Required Candidate profile Generating and assigning token numbers for each case/request Coordinating with the internal teams to ensure timely resolution of issues Tracking the status of each token,updating relevant stakeholders Perks and benefits to be disclosed post interview

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3.0 - 15.0 years

0 Lacs

pune, maharashtra

On-site

This role is focused on performing Business-As-Usual (BAU) activities in the Transfer Agency (TA) department, ensuring that Client Service Level Agreements are consistently met and regulatory requirements are effectively adhered to. As a candidate, you should be willing to work in a 24*7 environment. Your key duties and responsibilities include having knowledge about various banking codes such as ABA, Sort Code, BSB, BIC, IBAN, RTGS, NEFT, and cash settlement methods. You should be able to interpret Standard Settlement Instructions (SSIs), identify missing/incorrect information, verify custody and fund-related bank invoices, and address queries from Clients and Local Offices via calls and emails. It is essential to ensure the completion and sign-off of daily processing, report significant issues to the manager, and work collaboratively as a team player within tight deadlines. Additionally, good written and verbal communication skills, flexibility in shift timings, and a strong client deliverables focus are crucial. Qualifications and Experience: - University degree in B. Com/MBA or equivalent - Knowledge of hedge funds and Private Equity is advantageous - 3-15 years of relevant experience Required Skills: - Strong analytical skills - Proficiency in Microsoft Excel & Word - Clear and concise written communication - Proficiency in English language - Strong research, resolution, and interpersonal skills - Adaptability, resilience, and attention to detail - Ability to work on multiple tasks and in different shifts - Prior experience in Transfer Agency processing is necessary - A Master's degree in commerce is preferred Career Growth with Apex: This opportunity provides exposure to a large global business, involvement in various aspects of the business across jurisdictions, and direct interaction with senior management. At Apex, success is not only measured by delivering excellent products and services but also by making a positive impact on people, society, and the planet. To learn more about our commitment to Corporate Social Responsibility (CSR), please visit our CSR policy page at https://theapexgroup.com.,

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0.0 - 3.0 years

0 Lacs

noida, uttar pradesh

On-site

You are invited to apply for the position of Helpdesk Executive at one of the leading IT Services companies in Noida. In this role, you will serve as the primary point of contact for clients utilizing our advanced Core Banking Solution and banking applications. Your responsibilities will encompass a mix of technical proficiency, customer support, banking expertise, and the ability to efficiently address client inquiries. Your primary duties will include managing client requests and bug reports, delivering online training sessions on software functionality, analyzing and resolving software issues, communicating with clients via email and phone, and implementing various software modules while providing training to clients. The ideal candidate for this role should possess a BCA or B.Com educational background, with 0-6 months of experience. Essential technical skills include an understanding of banking software systems, familiarity with help desk operations, and proficiency in bug tracking and resolution. Additionally, strong soft skills such as effective communication, problem-solving abilities, client management skills, and a proactive and results-oriented approach are required. In return, we offer you the opportunity to work with cutting-edge banking technologies, avenues for professional development and career advancement, as well as a collaborative and innovative work environment. This is a full-time, permanent position based in Noida, Sector 62, with the work schedule set for Monday to Friday during day shifts. If you are enthusiastic about joining a dynamic team and making a meaningful impact in the banking industry, we encourage you to apply for this exciting opportunity. Regards, Vikas Contact Number: 7668538269,

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10.0 - 14.0 years

0 Lacs

chennai, tamil nadu

On-site

The Mainframe Systems Programmer provides support for ongoing projects involving the installation, testing, and implementation of new operating systems and other system software. Additionally, they are responsible for the maintenance and debugging of systems software, as well as coordinating the IOGEN work for new MF hardware. The role also includes researching and evaluating new software and hardware products, assisting team members with technical questions, and resolving problems. The Mainframe Systems Programmer is tasked with monitoring and tuning systems software, utilizing functional knowledge of z/OS components and in-depth understanding of support products like tape management, scheduling, security, and monitoring systems. Duties and Responsibilities: - Provides proven, formal mentorship consistently - Takes ownership of high complexity assignments - Owns moderate complexity assignments (1 or more) - Provides oversight/review for low complexity assignments - Leads self and others regularly, established as Product Subject Matter Expert or specialist - Understands how the big picture aligns with Ensono's overall strategy - Offers thought leadership within GTS - Offers Technical Architect storage support for HW and SW Software solutions - Utilizes strong communication skills to engage in client meetings and new business deals - Collaborates directly with Hardware and Software vendors on new solutions - Reviews and analyzes current client software and requirements to determine cost-effective and standard software solutions for business proposals - Enhances the performance of others through mentoring and guidance - Designs automated monitoring techniques for problem identification and prevention - Provides and documents problem analysis, resolution, and prevention, designing procedures and best practice techniques Supervisory Responsibilities: This position does not have direct reports but may mentor less experienced associates in the role. Recruiting Information: Specific hiring needs may vary by location, industry, client, internal department, and other business-related factors. The qualifications section offers examples that may guide the required and preferred skills sections of recruiting requisitions and job postings. Qualifications: Required: - Ten years of hands-on/industry experience Preferred: - Ability to perform the skill set of a Mainframe System Programmer - Ability to perform complex ISV installations - Ability to lead complex projects - Ability to mentor and demonstrate leadership qualities Travel %: To be determined by field. Needed to create job code and for the Department of Labor. Note: Any reference to years of experience should be disregarded in the UK.,

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1.0 - 6.0 years

3 - 3 Lacs

Bengaluru

Work from Office

"Hiring: Voice Process Customer Support (BPO)" Require Min. 1 Year experience into Customer support Should have fluency in English and Hindi Location: Bangalore (Work from Office) CTC: Up to 3.2 LPA Shift: Day 2 way cab facility Working Days: 6 days working | 1 day rotational off Notice Period: Immediate Joiners Only Qualification: Any Graduates About the Role We are hiring Customer Support Executives (Voice Process) for a leading BPO. This role involves handling customer queries through calls, ensuring excellent customer satisfaction.

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1.0 - 4.0 years

4 - 5 Lacs

Noida

Work from Office

Hi, Naukri.com is hiring for Customer Support for Noida location. As discussed, please find the mentioned JD for the said role. About Info Edge InfoEdges mission is to create world-class platforms that transform lives by continuously innovating. Our products and services are built keeping our customers in mind. We always delight our customers by delivering superior value through enhanced offerings on the internet and other platforms. Through our continuous investment across various businesses, especially in cutting-edge technology, machine learning and artificial intelligence (AI), we have built a robust system that constantly increases our predictive powers on customer behaviour, and optimizes and improves our systems. Our various teams tirelessly work together to solve problems, innovate, and create something to empower our customers. At Info Edge, people are our core competitive advantage and we will continue doing all that is needed to attract and retain the best available talent. About BU: Naukri.com Naukri is Indias market leader in the recruitment business. It provides all the job seekers with advisory services and caters to their different needs and offer value-added features such as resume writing, highlighting and many more. With over 67 Million resumes searches daily, Naukri.com has 5 Million job listings, 59 Thousand+ unique clients and 4.9 Million recruiters connect with the job seekers via emails. Job Objective: The objective of this role is to resolve customer queries related to the business portal, its features and services. The role will also be responsible for creating a high trust value proposition and influence the clients to leverage the product in the best possible manner. Job Description: Interacting with corporate customers on calls / emails (handling already acquired corporate customers with post sales hand-holding and deliverables) Assisting recruiters and HR professionals in understanding the functionalities of Naukri portal and providing resolutions to their recruitment related queries Creating a high trust value proposition and making clients understand various service offerings and the functionalities of naukri.com website Solving queries related to optimum usage of opted services with quality inputs and providing resolution within the defined TAT Coordinating with other departments on a daily basis and following up with them diligently Working on different CRMs and reporting tools ensuring productivity and quality standards being met as expected Required Skills: Excellent verbal and written communication skills Ability to work independently and under pressure Comfortable with rotational shifts Perks: Day Shift 5 Days working

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1.0 - 4.0 years

4 - 5 Lacs

Noida

Work from Office

Hi, Naukri.com is hiring for Customer Support for Noida location. As discussed, please find the mentioned JD for the said role. About Info Edge InfoEdges mission is to create world-class platforms that transform lives by continuously innovating. Our products and services are built keeping our customers in mind. We always delight our customers by delivering superior value through enhanced offerings on the internet and other platforms. Through our continuous investment across various businesses, especially in cutting-edge technology, machine learning and artificial intelligence (AI), we have built a robust system that constantly increases our predictive powers on customer behaviour, and optimizes and improves our systems. Our various teams tirelessly work together to solve problems, innovate, and create something to empower our customers. At Info Edge, people are our core competitive advantage and we will continue doing all that is needed to attract and retain the best available talent. About BU: Naukri.com Naukri is Indias market leader in the recruitment business. It provides all the job seekers with advisory services and caters to their different needs and offer value-added features such as resume writing, highlighting and many more. With over 67 Million resumes searches daily, Naukri.com has 5 Million job listings, 59 Thousand+ unique clients and 4.9 Million recruiters connect with the job seekers via emails. Job Objective: The objective of this role is to resolve customer queries related to the business portal, its features and services. The role will also be responsible for creating a high trust value proposition and influence the clients to leverage the product in the best possible manner. Job Description: Interacting with corporate customers on calls / emails (handling already acquired corporate customers with post sales hand-holding and deliverables) Assisting recruiters and HR professionals in understanding the functionalities of Naukri portal and providing resolutions to their recruitment related queries Creating a high trust value proposition and making clients understand various service offerings and the functionalities of naukri.com website Solving queries related to optimum usage of opted services with quality inputs and providing resolution within the defined TAT Coordinating with other departments on a daily basis and following up with them diligently Working on different CRMs and reporting tools ensuring productivity and quality standards being met as expected Required Skills: Excellent verbal and written communication skills Ability to work independently and under pressure Comfortable with rotational shifts Perks: Day Shift 5 Days working

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7.0 - 12.0 years

20 - 30 Lacs

Mumbai

Work from Office

Analyze and assess recovery cases, especially NPAs, including financial exposure, available securities, and borrower profile. Develop and implement recovery strategies aligned with regulatory and institutional frameworks. Liaise with borrowers/promoters for negotiation, settlement discussions, and enforcement actions. Guide and oversee actions under SARFAESI Act and SFC Act, including asset seizure, public auction, and legal proceedings. Coordinate with external legal counsel for filing suits, legal notices, and representation in appropriate forums (DRT, NCLT, etc.). Participate in follow-ups with government departments, promoters, and financial institutions. Oversee reporting and documentation including MIS, recovery dashboards, and board-level reporting. Assist in vetting One-Time Settlement (OTS) proposals and restructuring of stressed assets. Ensure compliance with all statutory, regulatory, and internal policy requirements.

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0.0 - 5.0 years

3 - 7 Lacs

Bengaluru

Work from Office

Roles and Responsibilities Handle customer calls to resolve their queries and concerns. Provide excellent customer service by listening actively, empathizing with customers' issues, and offering solutions. Maintain accurate records of all interactions with customers using CRM software. Collaborate with internal teams to resolve complex customer issues that require escalation. Meet performance targets for quality metrics such as first call resolution rate, handle time, and abandon rate. Freshers And Any experience is FINE call ruth@9590520040 call hr kavya@7849020010 kavya@7849020010 anusha@7815982900 suman@7848820047 ruth@9590520040

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2.0 - 7.0 years

2 - 4 Lacs

Mumbai, Mumbai Suburban, Mumbai (All Areas)

Work from Office

JOB DESCRIPTION Position: International Assistance Coordinator (Travel) Position reports to: Operation Manager Location: Andheri, Mumbai Experience: 20 % Voice 80 %-85% email 2 + years in customer service/referral specialist and/or call center experience Travel, Healthcare, Insurance, Hospitality, Assistance Agency exposure preferred Roles & responsibility: Open to work in rotating shifts which includes night shifts in a 24x7 work environment. Ability to speak in English and Hindi Resolve customer queries on calls and e-mails, complaints, problems and transactions coherent with agreed service standards and EUROP ASSISTANCE policies. Implement policies and procedures related to the flow of information and systems used within the operation. Establish & constantly strive to increase standards of performance for the operation Co-ordinate with the client and the relevant departments towards resolution of customers case Job location may be subject to movement as per Business needs Essential Duties/Responsibilities: Maintain information security as per the guidelines of the company Educate clients on care program/policies and assist with registration of case Strong analytical ability to resolve complex cases, gather & interpret data from different sources Ability to make informed decisions Ability to handle sensitive & confidential information Place outgoing calls to providers to check care availability and schedule appropriate care Coordinate service requests between customers, providers & internal operations team from first call to case closure Follow communication/update expectations with clients, in accordance with the EUROP ASSISTANCE policies & others as agreed upon Knowledge, skills, and abilities: Referral Specialist and/or comprehensive call center knowledge Outstanding customer service skills Ability to Multi Task and handle different types of cases Excellent verbal and written communication skills to effectively interface with all levels of clients, customers and staff. Caring attitude to manage customers in need of assistance which in many cases is urgent, emergency medical / travel related assistance Self-motivated and able to accurately assess situations & respond appropriately Team player Ability to work closely with other team members and departments Typing proficiencies of 35 wpm/and above average data entry skills Proficient in basic Microsoft applications

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0.0 - 2.0 years

3 - 5 Lacs

Mumbai

Work from Office

As Customer Support Executive, you would own customer satisfaction metrics. You would act as primary source of contact for all organic creators, handle their queries and help in automating frequently asked questions and identify key issues faced. Essential Requirements 1. Strong verbal and written communication skills 2. Proficiency in typing skills 3. Prior experience in customer service and customer complaint resolution 4. Timely resolution of complaints within SLA 5. Catering to customer phone calls and diverting the call to the relevant department for a more advanced form of query resolution 6. Identification of key issues being faced and helping in automation

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3.0 - 7.0 years

0 Lacs

vellore, tamil nadu

On-site

As a Relationship Manager with 3-4 years of experience in Tractor loan Sales, your primary responsibilities will include resolving customer queries efficiently and promoting cross-sales opportunities such as Tractor refinance, Gold Loan, life and general insurance. You should possess strong collection and resolution skills to effectively handle customer accounts and ensure customer satisfaction. Your role will involve building and maintaining relationships with customers to drive sales growth and achieve targets. Good communication and interpersonal skills are essential for this position to effectively interact with customers and promote various financial products.,

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2.0 - 6.0 years

0 Lacs

kolkata, west bengal

On-site

As an Associate/Associate 2 at PwC Accelerations Centers in India, you are a reliable team player expected to adapt to a fast-paced environment working with diverse clients and team members. Your role involves taking ownership, delivering quality work, and driving value for clients. Every experience presents an opportunity for learning and growth, helping you build your brand and open doors to more opportunities within the Firm. Your responsibilities include consistently demonstrating individual initiative, managing Workday data, handling tickets, updating Workday with relevant information from reports/tickets, and any other tasks assigned by the HC Ops Manager. To excel in this role, you are required to have 2 to 3 years of experience, be a graduate, and possess technical capabilities in Workday and ServiceNow. Attention to detail, ability to maintain accurate data, identify exceptions, and communicate effectively are crucial. Being a team player, maintaining timeliness, and upholding integrity while handling confidential data are key personal attributes needed for success in this position. This role offers you the opportunity to work in a dynamic environment where you can develop process and quality-based skills. You will report to the Team Leader and be expected to deliver on your responsibilities with precision and timeliness, showcasing professionalism and commitment to the Firm's values. If you are willing to contribute to the success of PwC Accelerations Centers in India and meet the requirements outlined above, we look forward to welcoming you to our team.,

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6.0 - 10.0 years

0 Lacs

ahmedabad, gujarat

On-site

About Tesla Outsourcing Services: Tesla Outsourcing Services is a leading Architectural and Engineering outsourcing firm, dedicated to providing high-quality BIM and CAD solutions to clients across the USA, UK, Canada, Australia, and Europe. With a strong commitment to innovation and excellence, we empower our global partners with precise design and modeling services. Join our dynamic team in Ahmedabad and contribute to cutting-edge international projects! We are seeking a highly experienced and motivated MEP BIM Manager to join our dynamic team in Ahmedabad. As the MEP BIM Manager, you will lead our MEP BIM division and spearhead our MEP Department, driving excellence and handling overall project management responsibilities. You will be responsible for managing current MEP BIM projects, introducing new workflows and technologies, and ensuring that Tesla Outsourcing Services remains a leader in the global AEC market. Key Responsibilities: - Strategic Leadership: Develop and implement comprehensive MEP BIM strategies aligned with company goals and client needs. - Project & Team Management: Lead and mentor a team of MEP BIM modelers, ensuring timely and high-quality project delivery. - Standards & Workflow Development: Establish BIM standards, best practices, and workflows for international codes. - Quality Assurance & Control: Implement QA/QC processes for MEP BIM models and deliverables. - Innovation & Technology Integration: Stay updated on MEP and BIM technologies, introduce new tools, and improve service capabilities. - Client & Stakeholder Collaboration: Act as the primary contact for clients on MEP BIM matters, ensuring expectations are exceeded. - Training & Development: Foster continuous learning within the MEP team, enhancing skills in advanced modeling techniques and analysis. Required Skills & Qualifications: - Education: Bachelor's degree in Mechanical or a related field. - Experience: 6-10 years in MEP BIM engineering and design, with at least 1 year in a senior BIM leadership role. - Technical Proficiency: Expertise in Autodesk Revit MEP, Navisworks Manage, AutoCAD, BIM 360, clash detection, and international building codes. - International Project Experience: Demonstrable experience on projects for USA, UK, Canada, and/or Australia clients. - Leadership & Communication: Ability to lead, motivate a team, and communicate technical concepts effectively. Desired Expertise to Add Value: - BIM for Sustainability & Energy Analysis - Computational BIM - BIM for Fabrication & DfMA - 4D & 5D BIM - Digital Twin Concepts - ISO 19650 - MEP Designing principles and practices What We Offer: - Competitive salary and benefits package - Work on prestigious international projects - Collaborative and innovative work environment - Professional growth and development opportunities - Make a real impact and shape the future of our MEP BIM services If you are a visionary MEP BIM leader with a passion for innovation and a desire to work in a dynamic, international environment, we would love to hear from you. How to Apply: Please submit your resume and a cover letter detailing your relevant experience for this role.,

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1.0 - 6.0 years

4 - 6 Lacs

Noida, New Delhi, Faridabad

Work from Office

We are Looking for experienced US Travel Charge back agent Location - Delhi required experienced candidates only from travel industry. salary - 45k to 50k Contact 8174083320 | Shubh Perks and benefits Both side cab provided

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0.0 - 5.0 years

3 - 7 Lacs

Bengaluru

Work from Office

Roles and Responsibilities Handle customer calls to resolve their queries and concerns. Provide excellent customer service by listening actively, empathizing with customers' issues, and offering solutions. Maintain accurate records of all interactions with customers using CRM software. Collaborate with internal teams to resolve complex customer issues that require escalation. Meet performance targets for quality metrics such as first call resolution rate, handle time, and abandon rate. Experienced:45k call harshitha@7848820045 suman@7848820047 anusha@7815982900 call indu@7848820046

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