316 Resolution Jobs - Page 13

HIRING FOR INTERNATIONAL CUSTOMER SUPPORT - VOICE ELIGIBILITY CRETERIA :- * UG - Graduate * Freshers - Experienced * Package - Up to 4lpa + Unlimited Incentive & Night Allowance * Location : Bellendur (Bangalore) * 5 days Working - 2 Rotational Off * WORK FROM OFFICE - US SHIFT FOR MORE DETAILS DIAL :- Pravallika / Sreelakshmi - 9036455195 / 9036455353

Hiring For Telecom Chat Process Grad Fresher 20K U/G & BE/ Btech 6 Months exp with International BpO Must 20K & UG /BE/Btech/ Grad with 1 year Exp Customer Service Any Domain 24K 5 Day Call-Dipankar@9650094552 Email@ jobsatsmartsource@gmail.com

We are hiring for Sr. HR Executive Experience - 1-5 Years Location - Noida Skill Set - Query resolution, Ticket handling, Onboarding, Induction. 1. JOB CONTEXT AND KEY ACCOUNTABILITIES: Jubilant FoodWorks is amidst transformation & expansion which will fuel the next level of growth and this creates both challenges and opportunities. While JFL is the largest QSR in the sub-continent, it is set to double in scale & size with a vision towards becoming a Multi Business, Multi Product, Multi Country Operations. Your primary focus is to be part of HR Shared Services Team and to manage day to day transaction in Helpdesk and HRIS system. • Managing helpdesk and provide resolution to the queries within the given SLA. • Managing the HR mailbox and reverting back to the queries with appropriate resolution raised by other HR's with defined SLA. • Managing the regular communications to be sent within the company from HR desk. • Managing Onboarding queries post joining and induction. • Reaching out to technical team for HRIS related concerns and get them resolved. • Managing the Payroll related queries as first point of contact and further escalate to the Payroll SPOC. • Closely working with team to manage and suggest the new improvements and enhancements within the system and process. • In addition, you will also be expected to support the rest of the team in their tasks as required, and in particular at peak times. So please read this job description in conjunction with the HR Shared Services job description Equal Opportunity Employment: Jubilant FoodWorks is proud to be an equal opportunity employer and we are committed to diversity and inclusion. All aspects of employment including hiring will be based on merit, competence and business needs. We do not discriminate based on race, color, religion, caste, marital status, age, national origin, gender, gender identity or expression or any other status. 2. QUALIFICATIONS, EXPERIENCE, & SKILLS: • Exceptional levels of attention to detail whilst working with high volume. • Excellent knowledge of core MS Office packages, in particular Excel. You will be able to demonstrate experience of producing analysis through a range of Excel tools and models • You will ideally have experience of HRIS and Helpdesk. • Team player who wants to support the team to meet shared goals and targets. • 2 to 3 years of experience in HR Shared Services. • Flexible approach and able to priorities own work. • Approachable and professional with a can-do attitude • Excellent spoken and written English.

Hello Job Seekers, We are hiring for leading MNC's in Kolkata & Bangalore Locations! Industry- BPO Salary Slab- Up to 3.5 LPA (With other bonus + Travel allowance) Note : For Bangalore we need only candidates who are comfortable with Speaking hindi & English. Interested candidates can connect : 8299310069 Required Skills & Qualifications: UG/Graduate in any stream. Fresher/ Experienced All can apply Excellent verbal and written communication skills in English Ability to work in a rotational shift environment (24x7 operations). Strong problem-solving and interpersonal skills. Customer-centric attitude and patience under pressure. Key Responsibilities: Respond promptly and professionally to customer inquiries via phone, email, chat, or other communication channels. Resolve customer complaints efficiently and with empathy, ensuring a positive customer experience. Maintain detailed and accurate records of customer interactions and transactions. Collaborate with internal teams to escalate and resolve complex issues. Meet performance targets including response time, resolution time, and customer satisfaction. Stay updated with product knowledge and process changes to deliver accurate information. Handle a high volume of customer interactions while maintaining quality and professionalism. Interested candidates can share their updated resume to - Reba - 8299310069 Nidhi - 9473871429 #bpo #customerservice #jobs #kolkatajobs #hiringnow #hiringalert #bpoassociate #sypmathy #2025jobs #frseherhiring #graduatejobs #ugjobs #bangalorejobs

BPO Hiring For International Retail Voice Process - 4.25 LPA-GGN Grad & UG as Fresher 21K & 1Yr. Experience any Domain(Must Customer Service Exp)-4.25 LPA 24/7 5 Day Call Dipankar@ 9650094552 Email CV@ jobsatsmartsource@gmail.com

Hiring: International Voice Process (US Customer Support) Location: Bangalore (Work from Office) Shift Timings: US Rotational shifts Working Days: 5 Days a Week (2 Days Rotational Off) Transport: 2-Way Cab Facility Joiners: Only Immediate Joiners will be considered Eligibility Criteria: Freshers or Minimum 1 year of experience in Voice - Customer Support Freshers with excellent communication skills can also apply Undergraduates can apply Key Skills Required: Customer Handling and Inbound Call Management Understanding of CSAT, AHT, and BPO Metrics Excellent verbal communication in English Ability to deliver results under pressure CTC : Up to 30k Plus Incentives CONTACT: Archana- 9332827358

Hiring: International Voice Process (US Healthcare Customer Support) Location: Bangalore (Work from Office) Shift Timings: US Shifts W Working Days: 5 Days a Week (Sat & Sun Fixed off) Transport: 2-Way Cab Facility Joiners: Only Immediate Joiners will be considered Eligibility Criteria: Freshers or Minimum 1 year of experience in Voice - Customer Support Freshers with excellent communication skills can also apply Undergraduates can apply Key Skills Required: Customer Handling and Inbound Call Management Understanding of CSAT, AHT, and BPO Metrics Excellent verbal communication in English Ability to deliver results under pressure CTC : Up to 30k Plus Incentives CONTACT: Chanchal- 9251688424

Numino Labs, is a Product Engineering Services (PES) Company based in Pune, India. Numino Labs specializes in building high-performance products on Amazon AWS and Microsoft Azure Cloud Platforms using Container based and Serverless architectures. Responsibilities People Management & Career Development: Imbibe the technical DNA (strong computer engineering fundamentals) at Numino, and guide & build strong careers for team members Engineering Excellence: Set a high bar for teams on engineering excellence, and help raise the level of work at Numino; Instill a data-driven, mathematical & statistical mindset in developers & testers Deliver results: Drive eng & project oversight over multiple clients, products, & concurrent releases Partner Clients: Influence & drive product & release GTM strategy, phases & MVP definitions with clients Agile Expert: Adhere to principles over process & terminology, and learn and teach teams on how to effectively imbibe agile methodology for delivering high eng & business value for team members, clients & numino Quality Expert: Grasp product requirements, product architecture & design & limitations & drive rigorous test planning and execution with testing team members, and be a guardian of quality delivered for the team. Hold yourself accountable for delivering high quality, set high standards, and help the team step up to set standards SDLC Expert: SCM (Branching, GIT), Configuration Management, Defect Prioritization & Resolution, JIRA Eng Efficiency: Maximize coding & testing time for the team, through the adoption of lean practices, as well as automation to minimize overheads to the team. Understand day to day life of team members and eliminate bottlenecks & overheads Organizational Excellence: Innovation in Career Development, Employee Engagement, Hiring, IT Requirements Depth of Experience: Has deep experience & expertise in SDLC & Agile in evolving products (2-3) to mature large client base, large data sets, and performance tuning & diagnostics in large-scale environments Drive for results: Drive release & projects all the way to final closure, and desire to build a sense of accomplishment and success in team members Fair exposure & grasp of microservices and/or serverless product architecture implementations on Python/Java Stacks on AWS and/or Azure Cloud Fair experience in DevOps/Continuous Delivery (CI/CD) implementations on Python/Java Stacks Leadership skills: Thrives on leading people, learns & teaches team members, backs & grows team members, makes decisions, delivers results & sets an all round example Interpersonal skills: Can connect with employees, clients, and stakeholders with ease and effectively establish personal & competency trust Agile Methodology & Continuous & Lean Principles: Does not get bogged down by detail or lack of it, and is able to take decisions with varying levels of available information SDLC Expertise: Source Code Management, Environment Pipeline & Versioning, Defect Prioritization & Resolution (desirable) DevOps stack: Jenkins, RestAssured, Terraform, Ansible, Chef, Puppet, CloudFormation, CircleCI, ArgoCD, GitOps (desirable) Expertise on Big data stores & technologies: AWS DynamoDB, Azure CosmosDb, Apache Cassendra, Kafka, Redis Cache

BPO- Hiring For International Blended Process- 4.35 LPA GGN Grad Fresher- 22K & Grad with 1 year Exp Customer Service Any Domain- 30K No B.E/B.Tech/UG’s 5 Day Cabs Available 24/7 Call-Dipankar@ 9650094552 Email@ jobsatsmartsource@gmail.com

Hiring: International Voice Process (Customer Support) Location: Bangalore (Work from Office) Shift Timings: US Rotational Shifts (24x7) Working Days: 5 Days a Week (2 Rotational Offs) Transport: 2-Way Cab Facility Joiners: Only Immediate Joiners will be considered Eligibility Criteria: Freshers or Minimum 1 year of experience in Voice - Customer Support Freshers with excellent communication skills can also apply Undergraduates can apply Key Skills Required: Customer Handling and Inbound Call Management Understanding of CSAT, AHT, and BPO Metrics Excellent verbal communication in English Ability to deliver results under pressure CTC: Up to 30k Plus Incentives CONTACT: Chanchal- 9251688424

Roles and Responsibilities Handle customer complaints and queries in a timely and professional manner. Conduct thorough investigations into customer grievances, identify root causes, and implement corrective actions. Collaborate with internal teams to resolve complex issues related to account opening, client onboarding, KYC verification, query resolution, and escalations. Ensure effective communication with customers throughout the process from initial contact through closure. Maintain accurate records of all interactions with customers using CRM software. Desired Candidate Profile 1-3 years of experience in complaint handling or similar role within an NBFC industry. Bachelor's degree (B.Com) or equivalent qualification in Commerce. Strong understanding of account opening procedures, client onboarding processes, KYC verification requirements, query resolution techniques. Excellent written and verbal communication skills for effective interaction with customers.

Hiring For Telecom Chat Process Grad Fresher 20K U/G & BE/ Btech 6 Months exp with International BpO Must 20K & UG /BE/Btech/ Grad with 1 year Exp Customer Service Any Domain 24K 5 Day Call-Dipankar@9650094552 Email@ jobsatsmartsource@gmail.com

First Vision Support Engineer Job Title : First Vision Support Engineer Location : Chennai, Hyderabad, Bangalore Experience : 1-3 Role Summary: Provides technical support for First Vision systems, ensuring smooth operations and issue resolution. Key Responsibilities: Troubleshoot and resolve First Vision application issues. Monitor system performance and logs. Collaborate with development and infrastructure teams. Document incidents and resolutions. Skills & Qualifications: Experience with First Vision or similar banking/payment systems. Strong analytical and problem-solving skills. Familiarity with SQL, Unix/Linux, and application monitoring tools.

SAP Support Job Title : SAP Support Location : Chennai, Hyderabad, Bangalore Experience : 1-3 Role Summary: Provides support for SAP modules, ensuring system stability and user assistance. Key Responsibilities: Troubleshoot SAP issues and provide resolutions. Assist users with SAP functionalities. Collaborate with SAP consultants and developers. Monitor system performance and updates. Skills & Qualifications: Experience in SAP (FI/CO, MM, SD, etc.). Strong analytical and communication skills. Knowledge of SAP tools and processes.

Role Overview: We are looking for a senior-level System Operations Lead to manage and drive infrastructure managed services across multiple clients. The ideal candidate will bring deep technical expertise in Windows/Linux system administration along with hands-on leadership in day-to-day IT operations. Key Responsibilities: Lead and guide the system operations team in delivering L2 to L3 support across Windows, Linux, VMware, and related platforms. Identify process gaps and implement continuous improvements for service delivery. Actively participate in incident, change, and problem management processes. Ensure system patching, backup validation, security compliance, and monitoring tasks are regularly completed. Act as an escalation point for critical incidents and ensure timely resolution. Coordinate with clients, vendors, and internal teams to manage ongoing operations and service improvements. Track daily operations and review/support team on tickets. Required Skills and experience: Strong technical expertise in: Windows Server, Active Directory, Group Policies Linux (RHEL/CentOS/Ubuntu) Virtualization (VMware, Hyper-V) Backup and Storage tools (Veeam, NetBackup, etc.) Scripting skills (PowerShell, Bash) for automation and efficiency. Good understanding of ITIL-based operations and service delivery. ITSM Technologies (JIRA, ServiceNow) awareness and usage. Strong communication and leadership skills. 8-10 years of relevant experience.

Hiring: International Voice Process Customer Support (International BPO) Location: Gurugram & Jaipur (Work from Office) Shift Timings: US Rotational Shifts (24x7) Working Days: 5 Days a Week (2 Rotational Offs) Transport: 2-Way Cab Facility Joiners: Only Immediate Joiners will be considered Eligibility Criteria: Freshers or Minimum 6months' experience in Voice - Customer Support Freshers with excellent communication skills can also apply Salary: Up to 30k CTC Key Skills Required: Customer Handling and Inbound Call Management Understanding of CSAT, AHT, and BPO Metrics Excellent verbal communication in English Ability to deliver results under pressure Contact for Further Details: Zainab: 9251688430