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Customer Relationship Manager Bptp

4.0 - 8.0 years

4 - 9 Lacs

faridabad

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We are looking for an experienced Customer Relationship Manager for residential societies facility management in Faridabad. Key Responsibilities: Customer Complaint Resolution prompt & effective Escalations Management Regular Customer Engagement (surveys, meetings, feedback) Coordination with RWAs & key stakeholders Feedback Implementation & Service Quality Assurance Conflict Resolution & Communication Management Reporting & Documentation of service metrics Experience with Salesforce CRM is a plus.

Posted 1 month ago

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