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0.0 - 4.0 years
0 Lacs
chandigarh
On-site
As a Guest Services Associate at SAPTAGIRI RESTAURANT PRIVATE LIMITED, located in Chandigarh, India, your primary responsibility will be to deliver exceptional customer service and create memorable dining experiences for our guests. You will play a crucial role in handling reservations and ensuring effective communication with patrons to guarantee a delightful dining atmosphere. To excel in this role, you should possess strong guest services and customer service skills, along with excellent communication capabilities. Your ability to manage reservations efficiently, prioritize tasks, and multitask will be essential. Attention to detail and effective problem-solving skills are crucial attributes that will contribute to your success in this position. Flexibility is key, as you will be required to work varying shifts, including weekends and holidays. While previous experience in the hospitality industry will be advantageous, it is not mandatory. A diploma or degree in Hospitality Management or a related field will be considered a plus, showcasing your commitment to the industry and your willingness to learn and grow in your role.,
Posted 2 months ago
10.0 - 20.0 years
0 - 0 Lacs
bangalore, iran, burkina faso
On-site
We are looking for a Hotel HR Manager to oversee all staff-related procedures and craft HR strategies in alignment with our business needs. Hotel HR Manager responsibilities include recruiting and training new hires, managing employee data and taking steps to retain our people. To be successful in this role, you should have a good knowledge of labor legislation and experience hiring employees for various roles and seniority levels. Ultimately, you will help us run a healthy hotel business where our employees are happy, engaged and productive. Responsibilities Design hiring plans for all hotel departments based on seasonal needs Interview and assess job candidates Manage compensation and benefits plans Oversee employee attendance and working schedules, including paid time off, overtime and breaks Onboard new hires Report on employee turnover rates Organize employee records, like contracts, paying special attention to work permits and visas Implement employee retention programs (like end-of-season bonuses) Coordinate accommodation, catering and transport for our staff when necessary Schedule trainings for all hotel employees (for example, customer service skills training) Act as the point of contact when employees have queries or job-related issues Ensure hotel staff complies with relevant health and safety regulations
Posted 2 months ago
0.0 - 5.0 years
3 - 4 Lacs
Gurugram
Work from Office
Opening in Travel GDS for Gurgaon Location Any GDS Knowledge is mandatory. Must have knowledge of Travel Reservation 5 days working, both side cab Rotational shift Upto-32k ctc+ incentives+medical insurance Required Candidate profile 6 months of GDS experience can apply Good GDS commands can apply Good Travel Knowledge Interested can share CV @ 9354352748, 9871856986
Posted 2 months ago
0.0 - 5.0 years
3 - 4 Lacs
Noida
Work from Office
Opening in Travel GDS for Noida Location Any GDS Knowledge is mandatory. Must have knowledge of Travel Reservation 5 days working, both side cab Rotational shift Upto-32k ctc+ incentives+medical insurance Required Candidate profile 6 months of GDS experience can apply Good GDS commands can apply Good Travel Knowledge Interested can share CV @ 9354352748, 9871856986
Posted 2 months ago
2.0 - 6.0 years
0 Lacs
pune, maharashtra
On-site
Company Description Travexpert Destination is a premium travel company specializing in tailor-made international holidays. With a passion for personalized service and deep destination knowledge, we curate unforgettable journeys across the globe. From Europe to Antarctica, solo trips to family vacationswe turn travel dreams into reality. Trusted by seasoned travelers, we offer expertise, experience, and end-to-end travel solutions Role Description This is a full-time on-site role for an International Travel Consultant, located in Pune. The International Travel Consultant will be responsible for providing travel consulting services, managing travel plans, arranging travel itineraries, handling reservations, and delivering excellent customer service. The consultant will also collaborate with clients to understand their travel needs and preferences, offer the best travel options, and ensure a seamless travel experience. Qualifications Experience in Travel Consulting, Travel Management, and making Travel Arrangements Proficiency in handling Reservations Strong Customer Service skills Excellent communication and interpersonal skills Attention to detail and strong organizational skills Ability to work effectively in a team-oriented environment Knowledge of travel industry trends and best practices Bachelor's degree in Travel and Tourism, Hospitality, or related field,
Posted 2 months ago
2.0 - 6.0 years
0 Lacs
jaipur, rajasthan
On-site
The role of Cluster Reservations Manager at The MRS Group in Jaipur involves managing reservations, delivering outstanding customer service, interacting with clients, boosting sales, and providing training to the reservations team. As a full-time on-site position, you will be responsible for ensuring efficient reservation operations and maintaining high service standards. To excel in this role, you should possess strong reservations and sales skills along with exceptional customer service and communication abilities. Your role will also require training skills to enhance the performance of the reservations team. Previous experience in the hospitality industry is essential, and a Bachelor's degree in Hospitality Management or a related field would be advantageous. Your day-to-day tasks will include overseeing reservation activities, engaging with clients to meet their needs, driving sales through effective communication, and ensuring that the reservations team is well-trained and equipped to deliver exceptional service. Your attention to detail, organizational skills, and proficiency in reservation systems and software will be crucial in successfully managing reservations for the cluster of hotels within The MRS Group. If you are passionate about the hospitality industry, possess excellent time management skills, and are dedicated to providing top-notch service to clients, this role offers you the opportunity to contribute to the success of the group's experiential tourism, culture conservation, and social entrepreneurship initiatives. Join us in our mission to create memorable experiences and promote sustainable practices in the hospitality sector.,
Posted 2 months ago
0.0 - 3.0 years
0 Lacs
haryana
On-site
Hushstays.com is a curated collection of extraordinary stays in magical locations across India. We are looking for an enthusiastic and customer-focused Guest Relations Specialist to join our team. If you love travel, enjoy meaningful conversations, and have a knack for creating seamless guest experiences, this role is for you! What Youll Do Be the first point of contact for guests, assisting them via phone, email, and chat to find and book the perfect getaway. Understand guest preferences and guide them through our unique collection of vacation homes. Manage reservations, confirmations, and cancellations efficiently while ensuring a smooth booking process. Coordinate with property owners to accommodate guest requests and special requirements. Maintain up-to-date property details, availability, and rates in our reservation system. Follow up with guests post-stay to gather feedback and enhance their future experiences. Monitor booking trends and contribute ideas to improve guest satisfaction and occupancy rates. What Were Looking For A passionate learner with 0-2 years of experience in customer service, hospitality, or travel. (Freshers are welcome!) Excellent communication and interpersonal skillsyou should love engaging with people. Ability to multitask and manage time effectively in a fast-paced environment. A keen eye for detail and a problem-solving mindset. Basic understanding of marketing and negotiation techniques. Bonus Skills (Not Mandatory, But a Plus!) Prior experience in reservations, hospitality, or the travel industry. Familiarity with CRM systems and reservation platforms. Knowledge of Indias travel landscape and vacation rental market. At Hushstays, we believe in creating unforgettable experiencesfor both our guests and our team. If youre eager to learn, grow, and be part of an exciting, high-growth environment, wed love to hear from you!,
Posted 2 months ago
2.0 - 6.0 years
0 Lacs
rajkot, gujarat
On-site
Unicorn Travels - India is a leisure, travel, and tourism company based at STC (Shivam Trade Center), Ahmedabad, Gujarat, India. We specialize in providing comprehensive travel solutions tailored to meet the needs of our diverse clientele. Our team is dedicated to ensuring a seamless and memorable travel experience for every customer. This is a full-time, on-site role for a Travel Agent located in Ahmedabad. As a Travel Agent at Unicorn Travels - India, your primary responsibilities will include making travel reservations, arranging car rentals, and organizing travel activities. You will be expected to deliver excellent customer service and work towards achieving sales targets by recommending suitable travel packages and services to clients. To excel in this role, you should have experience with reservations and travel arrangements, possess strong customer service skills, and demonstrate the ability to manage car rentals effectively. Sales skills, particularly within the travel industry, will be crucial to your success in this position. Additionally, excellent communication and interpersonal skills are essential for building rapport with clients and colleagues. Proficiency in using travel booking software and tools is also required to streamline the reservation process and enhance the overall customer experience.,
Posted 2 months ago
2.0 - 6.0 years
0 Lacs
ghaziabad, uttar pradesh
On-site
As a Travel Consultant at Aditya Grand Vacation, you will play a crucial role in managing travel arrangements, delivering exceptional customer service, making reservations, and providing travel consulting services. Your responsibilities will include handling both Domestic and International travel arrangements, specializing in Groups, Incentive Tours, Meetings, Conferences, and FIT Travel. Aditya Grand Vacation is known for its superior customer service, innovation, and quality in the Travel and Tourism Industry, with a unique strength in offering Multiple-Destinations under one roof. This is a full-time on-site position based in Ghaziabad. The ideal candidate for this role should possess Travel Consulting and Travel Management skills, experience in making Travel Arrangements, expertise in Customer Service and Reservations, excellent communication and interpersonal skills, attention to detail, organizational abilities, knowledge of different travel destinations and cultures, and the capability to work effectively under pressure and meet tight deadlines. Previous experience in the travel industry would be considered a plus.,
Posted 2 months ago
0.0 - 5.0 years
1 - 5 Lacs
Gurgaon, Haryana, India
On-site
Key Responsibilities: Handle inbound and/or outbound customer inquiries via voice calls for international Airbnb users (guests and hosts). Provide comprehensive support for various Airbnb-related topics, including bookings, reservations, account management, issue resolution, and general platform guidance. Assist users with troubleshooting common platform issues and navigating the Airbnb website/app. Resolve customer complaints and conflicts professionally and efficiently, aiming for a high level of customer satisfaction. Document all customer interactions, issues, and resolutions accurately and thoroughly in the system. Adhere to process guidelines and service level agreements (SLAs) for quality and efficiency. Collaborate with team members and escalate complex cases to specialized teams when necessary. Background & Skills: Any Graduate or Undergraduate degree. Minimum of 1 year of mandatory experience in an International Voice customer service process. Excellent English communication skills (verbal) with clarity, fluency, and a professional phone manner suitable for international customer interaction. Strong active listening and problem-solving abilities. Empathy and patience to understand and address customer concerns effectively. Basic computer proficiency and ability to navigate multiple systems and tools efficiently. A customer-centric approach with a strong focus on delivering positive customer experiences. Flexibility to work in rotational shifts and offs as per process requirements.
Posted 2 months ago
1.0 - 5.0 years
3 - 6 Lacs
Gurgaon/Gurugram
Work from Office
Opening in Travel Profile for Gurgaon Location Any GDS Knowledge is mandatory. Must have knowledge of travel Reservation, Fare calculation, fare rules, Itinerary, Reissuance 5 days working, both side cab Rotational shift Required Candidate profile 1 yr experienced on GDS commands can apply Good Travel Knowledge Good communication skills Interested can share CV @ 9871856986, 9354352748
Posted 2 months ago
1.0 - 6.0 years
5 - 9 Lacs
Noida, New Delhi, Gurugram
Work from Office
Handling inbound US calls and converting them into sales mainly flight & Cruise bookings. PPC Calls exp Having exp in changing dates, refunds, and schedule changes ppc calls. Call Or Whatsapp Ramya - 8864946771 Required Candidate profile 1 years of experience required in handing ppc calls for flight Sound knowledge of International Flight fares. Knowledge of the ppc travel sales process Immediate joiners . No Freshers. 8864946771 Perks and benefits Unlimited Incentive Both sided cabs
Posted 2 months ago
0.0 - 1.0 years
2 - 3 Lacs
Bengaluru, Whitefield
Work from Office
Gives personal attention, takes personal responsibility and uses teamwork when providing guest service, Listens, apologizes with empathy, finds a solution and follows through when resolving guest problems Assumes the responsibility to notice when the guest is not satisfied and uses their best judgment to delight guests. Performs other duties as required to provide genuine hospitality. Good Communication skills
Posted 2 months ago
1.0 - 3.0 years
1 - 3 Lacs
Gurgaon, Haryana, India
On-site
Guest Engagement & Communication: Serve international guests by supporting their travel and booking needs Answer inquiries about property facilities, services, and room accommodations Provide a seamless, high-quality customer experience across channels (voice, email, chat) Welcome guests with warmth; anticipate their needs and express genuine appreciation Reservations & Booking Support: Handle reservation requests and modifications for multiple Marriott brands Support basic loyalty program inquiries and customer care cases Identify guest needs and apply sales techniques to drive revenue Ensure bookings comply with rules, loyalty guidelines, and case management standards Customer Care & Issue Resolution: Offer guidance and resolution for guest issues and inquiries Communicate with Marriott properties, partners, and third parties for effective case handling Professionalism & Policy Compliance: Follow all company policies and ensure a clean, professional appearance Maintain confidentiality of proprietary, guest, and coworker information Protect company assets and uphold privacy standards Teamwork & Quality Standards: Build and maintain positive working relationships Support team goals and respond appropriately to coworker concerns Comply with quality assurance standards for service delivery Physical & Operational Requirements: Lift, move, or carry objects up to 10 pounds Perform additional duties as assigned by supervisors
Posted 2 months ago
1.0 - 6.0 years
1 - 6 Lacs
Agra, Uttar Pradesh, India
On-site
Contact appropriate departments (e.g., Sales, Data Admin, Accounting) to resolve guest issues or requests Use sales techniques to maximize revenue while maintaining guest loyalty (e.g., upselling) Determine and offer complimentary items as guest appreciation (e.g., points, show tickets) Promote brand image both internally and externally Process Marriott Rewards redemption requests Handle all reservation-related activities via phone, fax, or mail (requests, changes, cancellations) Enter Marriott Rewards details accurately during reservation process Answer, record, and resolve guest calls, questions, or concerns professionally Perform general office tasks to support Sales & Marketing (e.g., filing, emailing, faxing) Team Leadership & Support: Assist in training and motivating employees Serve as a role model in conduct and professionalism Monitor performance of others for adherence to standards Guest Interaction & Communication: Greet and acknowledge guests per company standards Anticipate and fulfill guest needs Thank guests sincerely for their patronage Communicate clearly and professionally in speech and writing Handle telephonic interactions with proper etiquette Teamwork & Professionalism: Maintain a clean and professional appearance Uphold confidentiality and protect company assets Develop positive work relationships and support team goals Listen actively and address team members concerns Other Duties: Verify information across various formats Move and handle objects up to 10 lbs without assistance Perform other tasks as assigned by supervisors
Posted 2 months ago
1.0 - 10.0 years
2 - 6 Lacs
Thane, Maharashtra, India
On-site
Hiring For Airline process (Travel Consultant) Location : Malad / Airoli 5 days Working (Rotational Shift) Salary : 32k to 42k In hand + 50k Joining Bonus 1+ years of experience in Travel Process Responsibilities: Assist members with understanding program benefits and consult them on product inquiries Resolve questions and be able to process all travel inquiries Assist members with schedule changes, reinstate cancelled bookings Requirements: 1+ years of experience in Travel Process Excellent communication with fluency in English To fix a slot of Interview Call Kabir 8779897221 If profile is not suitable for you please pass on same to your friends & colleagues. Regards Kabir
Posted 2 months ago
1.0 - 10.0 years
2 - 6 Lacs
Thane, Maharashtra, India
On-site
Hiring For Airline process (Travel Consultant) Location : Malad / Airoli 5 days Working (Rotational Shift) Blended Process Salary : 32k to 42k In hand + 50k Joining Bonus 1+ years of experience in Travel Process Responsibilities: Assist members with understanding program benefits and consult them on product inquiries Resolve questions and be able to process all travel inquiries Assist members with schedule changes, reinstate cancelled bookings Requirements: 1+ years of experience in Travel Process Excellent communication with fluency in English To fix a slot of Interview Call Kabir 8779897221 If profile is not suitable for you please pass on same to your friends & colleagues. Regards Kabir
Posted 2 months ago
1.0 - 6.0 years
5 - 9 Lacs
Noida, New Delhi, Gurugram
Work from Office
Handling inbound US calls and converting them into sales mainly flight & Cruise bookings. PPC Calls exp Having exp in changing dates, refunds, and schedule changes ppc calls. Call Or Whatsapp Ramya - 8864946771 Required Candidate profile 1 years of experience required in handing ppc calls for flight Sound knowledge of International Flight fares. Knowledge of the ppc travel sales process Immediate joiners . No Freshers. 8864946771 Perks and benefits Unlimited Incentive Both sided cabs
Posted 2 months ago
1.0 - 10.0 years
2 - 6 Lacs
Thane, Maharashtra, India
On-site
Hiring For Airline process (Travel Consultant) Location : Malad / Airoli 5 days Working (Rotational Shift) Blended Process Salary : 32k to 42k In hand + 50k Joining Bonus 1+ years of experience in Travel Process Responsibilities: Assist members with understanding program benefits and consult them on product inquiries Resolve questions and be able to process all travel inquiries Assist members with schedule changes, reinstate cancelled bookings Requirements: 1+ years of experience in Travel Process Excellent communication with fluency in English To fix a slot of Interview Call Kabir 8779897221 If profile is not suitable for you please pass on same to your friends & colleagues. Regards Kabir
Posted 2 months ago
1.0 - 10.0 years
2 - 6 Lacs
Thane, Maharashtra, India
On-site
Hiring For Airline process (Travel Consultant) Location : Malad / Airoli 5 days Working (Rotational Shift) Blended Process Salary : 32k to 42k In hand + 50k Joining Bonus 1+ years of experience in Travel Process Responsibilities: Assist members with understanding program benefits and consult them on product inquiries Resolve questions and be able to process all travel inquiries Assist members with schedule changes, reinstate cancelled bookings Requirements: 1+ years of experience in Travel Process Excellent communication with fluency in English To fix a slot of Interview Call Kabir 8779897221 If profile is not suitable for you please pass on same to your friends & colleagues. Regards Kabir
Posted 2 months ago
1.0 - 10.0 years
2 - 6 Lacs
Thane, Maharashtra, India
On-site
Hiring For Airline process (Travel Consultant) Location : Malad / Airoli 5 days Working (Rotational Shift) Blended Process Salary : 32k to 42k In hand + 50k Joining Bonus 1+ years of experience in Travel Process Responsibilities: Assist members with understanding program benefits and consult them on product inquiries Resolve questions and be able to process all travel inquiries Assist members with schedule changes, reinstate cancelled bookings Requirements: 1+ years of experience in Travel Process Excellent communication with fluency in English To fix a slot of Interview Call Kabir 8779897221 If profile is not suitable for you please pass on same to your friends & colleagues. Regards Kabir
Posted 2 months ago
1.0 - 10.0 years
2 - 6 Lacs
Thane, Maharashtra, India
On-site
Hiring For Airline process (Travel Consultant) Location : Malad / Airoli 5 days Working (Rotational Shift) Blended Process Salary : 32k to 42k In hand + 50k Joining Bonus 1+ years of experience in Travel Process Responsibilities: Assist members with understanding program benefits and consult them on product inquiries Resolve questions and be able to process all travel inquiries Assist members with schedule changes, reinstate cancelled bookings Requirements: 1+ years of experience in Travel Process Excellent communication with fluency in English To fix a slot of Interview Call Kabir 8779897221 If profile is not suitable for you please pass on same to your friends & colleagues. Regards Kabir
Posted 2 months ago
1.0 - 10.0 years
2 - 6 Lacs
Thane, Maharashtra, India
On-site
Hiring For Airline process (Travel Consultant) Location : Malad / Airoli 5 days Working (Rotational Shift) Blended Process Salary : 32k to 42k In hand + 50k Joining Bonus 1+ years of experience in Travel Process Responsibilities: Assist members with understanding program benefits and consult them on product inquiries Resolve questions and be able to process all travel inquiries Assist members with schedule changes, reinstate cancelled bookings Requirements: 1+ years of experience in Travel Process Excellent communication with fluency in English To fix a slot of Interview Call Kabir 8779897221 If profile is not suitable for you please pass on same to your friends & colleagues. Regards Kabir
Posted 2 months ago
1.0 - 10.0 years
2 - 6 Lacs
Thane, Maharashtra, India
On-site
Hiring For Airline process (Travel Consultant) Location : Malad / Airoli 5 days Working (Rotational Shift) Blended Process Salary : 32k to 42k In hand + 50k Joining Bonus 1+ years of experience in Travel Process Responsibilities: Assist members with understanding program benefits and consult them on product inquiries Resolve questions and be able to process all travel inquiries Assist members with schedule changes, reinstate cancelled bookings Requirements: 1+ years of experience in Travel Process Excellent communication with fluency in English To fix a slot of Interview Call Kabir 8779897221 If profile is not suitable for you please pass on same to your friends & colleagues. Regards Kabir
Posted 2 months ago
1.0 - 10.0 years
2 - 6 Lacs
Thane, Maharashtra, India
On-site
Hiring For Airline process (Travel Consultant) Location : Malad / Airoli 5 days Working (Rotational Shift) Blended Process Salary : 32k to 42k In hand + 50k Joining Bonus 1+ years of experience in Travel Process Responsibilities: Assist members with understanding program benefits and consult them on product inquiries Resolve questions and be able to process all travel inquiries Assist members with schedule changes, reinstate cancelled bookings Requirements: 1+ years of experience in Travel Process Excellent communication with fluency in English To fix a slot of Interview Call Kabir 8779897221 If profile is not suitable for you please pass on same to your friends & colleagues. Regards Kabir
Posted 2 months ago
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