916 Reservation Jobs - Page 5

Mega Walk in Drive is Going for Global Leading Travel Brand (17th May - 24th may) Process - International Chat Voice & Blended Process Call & WhatsApp No: 9147047911 | 9147047910 | 9831388551 (10AM- 7PM ) "In case you do not receive any response, please share your CV on this number: 9674757948 . Our team will get in touch with you." Working in an International Travel Process (Hotels & Airlines) offers valuable insights and skill-building opportunities that can enhance your career. Heres what you can learn: Interview Venue: HBR, DN2, Signet Tower Unit 804 8th Floor College More Sector 5, Saltlake Kolkata - 700091 We are looking for enthusiastic professionals for blended process who possess flawless communication and expertise in customer centric skills. If you have excellent customer handling skills, are tech-savvy, love learning and implementing new technology, with the passion to guide to customers, we would love to talk to you. Interested fresher/experienced candidates can share their updated CV on the below WhatsApp number for booking interview slot. Call & WhatsApp No: 9147047911 | 9147047910 | 9831388551 (10AM- 7PM ) "In case you do not receive any response, please share your CV on this number: 9674757948. Our team will get in touch with you." Eligibility: Under Graduates and Graduates can apply. ( regular students are not eligible) Excellent English communication is mandatory. Mindset Required Good written & Verbal communication Interested to work in BPO Blended & Chat Process Basic computer knowledge 5 working days Flexible to work in Night shifts Ready to work from Office Perks and Benefits. Permanent and full time opportunity One way cab facility Incentives and allowances Promotion with IJP Health Insurance/ PF/ ESI/ Incentive

Responsibilities: * Manage reservations via phone, email & website * Provide exceptional customer service at all times * Collaborate with sales team on promotions & packages * Complete knowledge of hospitality sales Flexi working Work from home

Maintains the transient rooms inventory for the hotel(s) and responsible for maximizing transient revenue. The Revenue Manager releases group rooms back into general inventory and ensures clean booking windows for customers. The position recommends pricing and positioning of cluster properties. In addition, the position oversees the inventory management system to verify appropriateness of agreed upon selling strategies. CANDIDATE PROFILE Education and Experience 2-year degree from an accredited university in Business Administration, Finance and Accounting, Economics, Hotel and Restaurant Management, or related major; 3 years experience in the revenue management, sales and marketing, or related professional area. OR 4-year bachelors degree from an accredited university in Business Administration, Finance and Accounting, Economics, Hotel and Restaurant Management, or related major; 1 year experience in the revenue management, sales and marketing, or related professional area. CORE WORK ACTIVITIES Analyzing and Reporting Revenue Management Data Compiles information, analyzes and monitors actual sales against projected sales. Identifies the underlying principles, reasons, or facts of information by breaking down information or data into separate parts. Analyzes information and evaluates results to choose the best solution and solve problems. Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information. Generates and provides accurate and timely results in the form of reports, presentations, etc. Conducts sales strategy analysis and refines as appropriate to increase market share for all properties. Maintains accurate reservation system information. Analyzes period end and other available systems data to identify trends, future need periods and obstacles to achieving goals. Generates updates on transient segment each period. Assists with account diagnostics process and validates conclusions. Executing Revenue Management Projects and Strategy Updates market knowledge and aligns strategies and approaches accordingly. Achieves and exceeds goals including performance goals, budget goals, team goals, etc. Attends meetings to plan, organize, prioritize, coordinate and manage activities and solutions. Establishes long-range objectives and specifying the strategies and actions to achieve them. Takes a predetermined strategy and drives the execution of that strategy. Demonstrates knowledge of job-relevant issues, products, systems, and processes. Understands and meets the needs of key stakeholders (owners, corporate, guests, etc.). Explores opportunities that drive profit, create value for clients, and encourage innovation; challenges existing processes/systems/products to make improvements. Provides revenue management functional expertise to cluster general managers, leadership teams and market sales leaders. Ensures hotel strategies conform to brand philosophies and initiatives. Ensures that sales strategies and rate restrictions are communicated, implemented and modified as market conditions fluctuate. Prepares sales strategy meeting agenda, supporting documentation. Communicates proactively with properties regarding rate restrictions and strategy. Manages rooms inventory to maximize cluster rooms revenue. Assists hotels with pricing and provides input on business evaluation recommendations. Leads efforts to coordinate strategies between group sales offices. Supports cluster selling initiatives by working with all reservation centers. Uses reservations system and demand forecasting systems to determine, implement and control selling strategies. Checks distribution channels for hotel positioning, information accuracy and competitor positioning. Ensures property diagnostic processes (PDP) are used to maximize revenue and profits. Initiates, implements and evaluates revenue tests. Provides recommendations to improve effectiveness of revenue management processes. Communicates brand initiatives, demand and market analysis to hotels/clusters/franchise partners/owners. Understands and communicates the value of the brand name as it relates to franchise partnerships and revenue management opportunities. Promotes and protects brand equity. Building Successful Relationships Develops and manages internal key stakeholder relationships in a proactive manner. Acts as a liaison, when necessary, between property and regional/corporate systems support. Additional Responsibilities Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner. Attends staff/forecast/long range meetings as requested by properties. .

Oversee accuracy of room blocks, reservations, and group market codes. Communicate company values and/or culture to new employees. Review and implement new Reservations procedures. Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Respond to any challenges found for accommodating rooming requests. Set-up proper billing accounts according to Accounting policies. Troubleshoot, resolve, and document guest issues and concerns or escalate/refer to appropriate individual. Assist management in training, scheduling, counseling, and motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 2 years of related work experience. Supervisory Experience: At least 1 year of supervisory experience. License or Certification: None .

Kraft Heinz Company is looking for Analyst I, Global GBS to join our dynamic team and embark on a rewarding career journey Collaborate with cross-functional teams to achieve strategic outcomes Apply subject expertise to support operations, planning, and decision-making Utilize tools, analytics, or platforms relevant to the job domain Ensure compliance with policies while improving efficiency and outcomes

Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs, determine appropriate room type, and verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Communicate information regarding designated VIP reservations. Input and access data in reservation system. Respond to any challenges found for accommodating rooming requests by communicating with appropriate individual or department. Oversee accuracy of room blocks and reservations. Input group rooming lists using reservation systems, revise room blocks to maintain the required number of available rooms and keep organized files of all groups. Set-up proper billing accounts according to Accounting policies. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None .

HI-JOBSEEKERS!!! GREETINGS FROM SHININGSTARS!!! HIRING FOR TRAVEL EXECUTIVE FOR MULTINATIONAL BPO IN NCR LOCATION. Job Title: Customer Support Executive (Voice Process) Company Location: Gurgaon, Noida Work Mode: Work from Office (WFO) Job Description We are urgently hiring for a Customer Support Executive Voice Process (Travel Domain) to join our team in Gurgaon & Noida Location. The ideal candidate should have prior experience in a Travel Voice Process , along with working knowledge of Galileo / Amadeus GDS tools . Key Responsibilities: Handle inbound and outbound voice-based customer queries related to travel bookings, cancellations, and modifications. Assist customers with flight reservations, ticketing, and travel-related support using Galileo/Amadeus GDS tools . Provide excellent service to ensure customer satisfaction and retention. Resolve queries in a professional and timely manner while adhering to company policies. Manage shift responsibilities and ensure proper documentation of customer interactions. Key Requirements: Experience: Minimum 6 months in a Travel Voice Process. Technical Skills: Proficient in Galileo or other GDS platforms . Communication: Must be fluent in English with certification or equivalent proficiency. Shifts: Rotational shifts (24x7 support). Working Days: 6 days a week (Rotational week off). Salary & Benefits: CTC: 24,000 – 27,000 per month Incentives: Performance-based (if applicable) Growth: Opportunity to grow within a reputed travel process How to Apply: Interested candidates may send their updated resumes to whatsap no. #Kaynat_8957778258 Start your journey with a growing team in the travel customer support domain. Apply now! Thanks & Regards, Kaynat Khan Team Leader ShiningtarsITPL

We are looking for a highly motivated and organized individual to join our team as an Administration Intern in the IT Services & Consulting industry. The ideal candidate will have excellent administrative skills and be able to provide support to our team. Roles and Responsibility Manage and maintain accurate records and databases. Provide administrative assistance to the team, including preparing reports and presentations. Coordinate travel arrangements and make reservations. Develop and implement effective filing systems, both physical and digital. Maintain confidentiality and handle sensitive information with discretion. Perform data entry tasks accurately and efficiently. Job Requirements Currently pursuing or recently completed a degree in Business Administration or a related field. Excellent communication and interpersonal skills. Proficient in Microsoft Office Suite, particularly Excel and Word. Ability to work independently and as part of a team. Strong organizational and time management skills. Detail-oriented and able to prioritize tasks effectively. Familiarity with office equipment and software applications. Experience working in an IT Services & Consulting environment is preferred. Additional Info The selected candidate will have the opportunity to gain hands-on experience in administration and develop their skills in a dynamic and supportive environment.

At Capgemini Invent, we believe difference drives change. As inventive transformation consultants, we blend our strategic, creative and scientific capabilities,collaborating closely with clients to deliver cutting-edge solutions. Join us to drive transformation tailored to our client's challenges of today and tomorrow.Informed and validated by science and data. Superpowered by creativity and design. All underpinned by technology created with purpose. About The Role Workplace Services Partners are responsible to operate, maintain, improve and adapt the Capgemini workplaces premises and infrastructure for creating a safe, secure and effective working environment for the business to function. Ensure optimal occupancy of workspaces, managing space requirement, delivering high quality services within the workplaces, driving Service Excellence supported by local, regional teams and external Global IFM partners. - Grade Specific Drive Workplaces services teams to ensure the success of delivery. Resolve operational problems and deliver the services within defined schedules and service level agreements. Interface with business stakeholders and internal clients to better understand issues requests and provide right services. Management of Customer Satisfaction surveys. Coordination of annual governance calendar in conjunction with our external Global IFM partners. Drive projects and initiatives. Analysis of Employee feedback relating to Workplace Services and suggesting and driving recommendations for improvement.

Oversee accuracy of room blocks, reservations, and group market codes Communicate company values and/or culture to new employees Review and implement new Reservations procedures Process all reservation requests, changes, and cancellations received by phone, fax, or mail Identify guest reservation needs and determine appropriate room type Verify availability of room type and rate Explain guarantee, special rate, and cancellation policies to callers Accommodate and document special requests Answer questions about property facilities/services and room accommodations Follow sales techniques to maximize revenue Input and access data in reservation system Respond to any challenges found for accommodating rooming requests Set-up proper billing accounts according to Accounting policies Troubleshoot, resolve, and document guest issues and concerns or escalate/refer to appropriate individual Assist management in training, scheduling, counseling, and motivating and coaching employees Serve as a role model and first point of contact for the Guarantee of Fair Treatment/Open Door Policy process Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional Maintain confidentiality of proprietary information; protect company assets Welcome and acknowledge all guests according to company standards Anticipate and address guests service needs; thank guests with genuine appreciation Speak with others using clear and professional language Prepare and review written documents accurately and completely Answer telephones using appropriate etiquette Develop and maintain positive working relationships with others Comply with quality assurance expectations and standards Read and visually verify information in a variety of formats Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance Perform other reasonable job duties as requested by Supervisors Preferred Qualifications: Education: High school diploma or GED equivalent Related Work Experience: At least 2 years of related work experience Supervisory Experience: At least 1 year of supervisory experience License or Certification: None

Our Spa Specialists play an important role in support of a number of vital Spa functions. At our hotels these associates work to build an experience that is memorable and unique - with Spa services on the side. Our Spa Specialists take the initiative and deliver a wide range of services to make sure that guests enjoy their experience. Whether promoting Spa services or retail, scheduling reservations and confirming appointments, providing answers about services, checking in guests, or processing payments, the Spa Specialist makes transactions feel like part of the experience. No matter what position you are in, there are a few things that are critical to success - creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Spa Specialists will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing reservation software (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance and 25 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Spa Specialists - to get it right for our guests and our business each and every time. PREFERRED QUALIFICATIONS Education: High school diploma or G. E. D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None Role: Customer Success,Service & Operations - Other Industry Type: Hotels & Restaurants Department: Customer Success,Service & Operations Employment Type: Full Time, Permanent Role Category: Customer Success, Service & Operations - Other Education UG: Diploma in Mechanical PG: Any Postgraduate

Manages rooms and function space inventory and ensures inventory is allocated and restricted properly to maximize revenue and profits for hotels in the market Responsible for building rates, packages and hotel sales strategy information in the hotel(s) inventory systems The position makes pricing and positioning recommendations for market hotels Conducts analysis of revenue, profit and demand associated with hotel rooms and space inventory Position contributes to forecasts, budgets, weekly and daily projections Position critiques sales strategy effectiveness and prepares historical and future analysis of revenue and profit opportunities CANDIDATE PROFILE Education and Experience A degree in a relevant business discipline preferred or demonstration of equivalent work experience CORE WORK ACTIVITIES Executing Revenue Management Projects and Strategy Manages room authorizations, rates and restrictions Manages function space authorizations, restrictions and rental Manages rooms inventory to maximize cluster rooms revenue Maintains the transient rooms inventory for the hotel(s) and responsible for maximizing transient revenue Releases group rooms back into general inventory and ensures clean booking windows for customers Ensures that the hotel(s) sales strategies are effectively implemented in the reservation system and the inventory system Prepares sales strategy critique Monitors transient and group inventory daily to ensure straight-line availability and maximization of revenue potential for all brands Ensures that sales strategies and rate restrictions are communicated, implemented and modified as market conditions fluctuate Supports cluster selling initiatives by working with all reservation centers Uses reservations system and demand forecasting systems to determine, implement and control selling strategies Ensures property diagnostic processes (PDP) are used to maximize revenue and profits Initiates, implements and evaluates revenue tests Ensures compliance and participation in company promotions and eCommerce channels Ensures all hotels follow brand strategies that will maintain and/or increase the hotel(s) revenue per available room (RevPAR) and revenue per available square foot (RevPAS) Understands the working relationship between sales, reservations and property management systems Participates in periodic regional reviews Promotes and protects brand equity Achieves and exceeds goals including performance goals, budget goals, team goals, etc Attends meetings to plan, organize, prioritize, coordinate and manage activities and solutions Establishes long-range objectives and specifying the strategies and actions to achieve them Demonstrates knowledge of job-relevant issues, products, systems, and processes Understands and meets the needs of key stakeholders (owners, corporate, guests, etc) Explores opportunities that drive profit, create value for clients, and encourage innovation; challenges existing processes/systems/products to make improvements Analyzing and Reporting Revenue Management Data Compiles information, analyzes and monitors actual sales against projected sales Creates long range forecast for rooms and catering by segment and updates forecast every period Creates weekly forecast for property operations and staffing purposes Conducts sales strategy analysis and refines as appropriate to increase market share for all properties Maintains accurate reservation system information Analyzes period end and other available systems data to identify trends, future need periods and obstacles to achieving goals Generates updates on transient segment each period Assists with account diagnostics process and validates conclusions Provides revenue analysis functional expertise to general managers, property leadership teams and market sales leaders Prepares forecasts of revenue, profit, demand and occupancy for rooms and function space - for prescribed timeframes Prepares revenue and profit opportunity analysis Manages all revenue, profit and demand data associated with rooms and function space Develops and/or uses analytical tools and systems to maximize revenues and profit Identifies the underlying principles, reasons, or facts of information by breaking down information or data into separate parts Analyzes information and evaluates results to choose the best solution and solve problems Using computers and computer systems (including hardware and software) to, set up functions, enter data, or process information Generates and provides accurate and timely results in the form of reports, presentations, etc Building Successful Relationships Proactively develops constructive and cooperative working relationships with others, and maintains them over time Acts as a liaison, when necessary, between property and regional/corporate systems support Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner Role: Financial Analyst Industry Type: Hotels & Restaurants Department: Finance & Accounting Employment Type: Full Time, Permanent Role Category: Finance Education UG: Any Graduate PG: Any Postgraduate

Oversee accuracy of room blocks, reservations, and group market codes. Communicate company values and/or culture to new employees. Review and implement new Reservations procedures. Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Respond to any challenges found for accommodating rooming requests. Set-up proper billing accounts according to Accounting policies. Troubleshoot, resolve, and document guest issues and concerns or escalate/refer to appropriate individual. Assist management in training, scheduling, counseling, and motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

Hiring For UK Travel Sales ( Holiday Packages ) Minimum 2 Years Experience in UK Travel Sales Location - Delhi, Gurugram Salary Upto 60 k +incentive 5.5 days working NO Cabs Drop Your CV hrconsultancy641@gmail.com 7011890554

Job Purpose Responsible for handling B2B back-office operations, ensuring smooth coordination of flight reservations, ticketing, hotel bookings, travel insurance, UAE visa processing, and financial documentation. The role involves managing a shared email platform, supporting B2B agents with after-sales service, and ensuring compliance with regulatory and financial processes. Job Location - Balewadi (Pune), Onsite - Fulltime (Rotational Shifts) Key Result Responsibilities Manage flight bookings, ticketing, and reissues using GDS platforms (Amadeus, Sabre, Galileo) and airline portals. Ensure accurate fare calculations, modifications, and cancellations as per agent requests. Handle hotel reservations via TravTrolley, Ibyta, and other hotel booking portals. Provide after-sales support for B2B agent bookings. Issue travel insurance policies as per customer requirements, ensuring accuracy and policy compliance. Manage end-to-end UAE visa processing, including document checks, application submissions, follow-ups, and compliance with visa regulations. Handle complaints and escalations related to visa applications. Address and resolve B2B agent inquiries related to reservations, ticketing, hotel bookings, and other services. Act as a point of contact for issue resolution and escalations to ensure service excellence. Prepare receipts for debiting agent ledgers. Create and process refund forms for visas and other services. Ensure compliance with financial documentation and reporting standards. Qualifications (Academic, training, languages) Minimum 12th standard pass. Additional certification in Travel & Tourism (e.g., IATA course) is a must. Knowledge of GDS systems (Galileo, Amadeus, Sabre) is an advantage. Proficiency in Microsoft Office (Excel, Outlook, Word). Fluency in English & Hindi is a must (Malayalam preferred). Work Experience 2 years of experience in travel services, including visa processing, insurance, customer support, reservations, and ticketing within a travel agency or airline. Proficiency in Microsoft Office (Excel, Outlook, Word). Customer service-oriented approach with problem-solving skills. Ability to learn quickly and adapt in a fast-paced environment.

Prepare sales-related documents throughout the sales process (eg, proposals, contracts, or banquet event orders). Promote awareness of brand image internally and externally. Gather materials and assemble information packages (eg, brochures, promotional materials). Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott. Assist the management team to develop, implement and execute the revenue, revenue and marketing programs for all outlets and room service. Develop, coordinate and implement social media initiatives as well as beverage promotional programs. Enter, retrieve, reconcile, and verify information (eg, commissions, leads, third parties) in software involved in the sales process. Answer guest questions about property facilities/services (eg, hours of operation, rates and room types, packages, promotions, entertainment, restaurants, special events). Serve as the point of contact for clients and communicate with them by phone and email to respond to questions and requests. Coordinate reservation confirmations for special and holiday events for parties of six people or more in the restaurant. Coordinate selling of all food and beverage in hospitality suites through the Room Service Department. Perform general office duties to support Champions and Room Service (eg, filing, sending emails, typing, faxing, and copying). Report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures; ensure personal appearance is professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats; move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance; stand, sit, or walk for an extended period of time. Perform other reasonable job duties as requested. PREFERRED QUALIFICATIONS Education: High school diploma or G. E. D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Role & responsibilities Put customer needs first, be energetic and provide first call resolution (FCR) to all the customers. Be a first point of contact to handle and resolve customer enquiries with accurate information. Evaluate problems of the customers and provide logical lasting solutions. Identify and escalate issues appropriately and ensure a timely response. Ensure best in class customer satisfaction (CSAT) Support customer on multiple channels (Voice, Email, Chat) and verifying information as per process. Educate customers on procedures, and processes to ensure the interaction is valuable to the customer. Ensure escalations are followed up within specified timeline. Go the extra mile to WOW each Customer you connect with Build customer loyalty by follow-up of customer calls. Enhances the customer experience by providing sales information assistance, through use of up/cross-selling, sales techniques. Generate customer interest in the services or products offered by the company. Schedule adherence as per business requirements Works effectively within the team and contributes to a healthy team-oriented environment. Completes assigned tasks within given deadlines. Preferred candidate profile Minimum 1 years of Contact Centre experience in a Soft Skill driven environment Good English language skills required. Excellent communication skills both written (Email/Chat) and verbal (Voice) Good problem-solving skills Strong interpersonal and organizational skill Good computer skills in all MS Office packages Comfortable to work within an agile team Experience in reservations and bookings is an advantage

TatSaraasa Resort & Spa is looking for GRE (Guest Relation Executive) to join our dynamic team and embark on a rewarding career journey Guest Assistance: Welcome guests, provide information, and assist with their needs and requests This may include check-in/check-out procedures, room allocation, luggage handling, and escorting guests to their accommodations Customer Service: Deliver excellent customer service by promptly and professionally addressing guest inquiries, concerns, and complaints Handle difficult situations with tact and diplomacy to ensure guest satisfaction Communication: Maintain clear and effective communication with guests, both in person and through various channels such as telephone, email, and social media Provide accurate and helpful information about facilities, services, and local attractions Problem Resolution: Proactively identify and resolve guest issues and complaints in a timely and efficient manner Collaborate with relevant departments or individuals to address and resolve any service-related problems Guest Feedback: Collect and analyze guest feedback to identify areas for improvement Take appropriate action to enhance the guest experience based on feedback received Relationship Building: Foster positive relationships with guests, ensuring their loyalty and satisfaction Anticipate and fulfill guest needs to create a personalized and memorable experience Coordination: Collaborate with various departments, such as housekeeping, food and beverage, and maintenance, to ensure smooth guest experiences Coordinate special requests, such as room setups, amenities, and event arrangements Administrative Tasks: Perform administrative duties related to guest relations, such as maintaining guest records, updating databases, preparing reports, and processing guest requests or reservations Crisis Management: Handle emergency situations and guest complaints effectively, remaining calm and composed under pressure Follow established procedures and protocols to ensure the safety and well-being of guests Product Knowledge: Stay updated on the features, amenities, and services offered by the organization Possess a thorough understanding of local attractions, transportation options, and other relevant information to assist guests effecti

Educational Qualification: Bachelor's degree in Geography, Earth Sciences, Remote Sensing, Physics (or related engineering fields) Work Experience: 3-5 years of experience in a related role, preferably in the satellite or earth observation industry. Role Description: We are looking for an enthusiastic and self driven individual to join our satellite operations team as an Imaging Coordinator. The ideal candidate will be responsible for making critical decisions on imaging priorities for our satellites, balancing various external and internal stakeholder needs, and ensuring optimal utilization of our satellite resources. Responsibilities Duties: Providing data/trends to the mission planning team to implement the right strategies for prioritizing imaging targets based on multiple factors (including but not limited to customer requirements, emergencies, calibration needs, and long-term archival value). Staying informed about global events/disasters with a geographical impact to proactively identify high-priority imaging opportunities. Collaborating with the sales and customer success staff at Pixxel to understand and manage customer expectations regarding imaging schedules and deliverables. Working closely with the satellite operations team to optimize imaging schedules and maximize the efficiency of our satellite constellation. Maintaining a comprehensive understanding of global geography, seasonality, and areas of strategic importance for various industries and applications. Analyzing and reporting on imaging prioritization decisions and their outcomes to improve future decision-making processes. Contributing to the development of a valuable image archive by identifying and prioritizing areas of long-term significance. Desirable Skills Certifications: High attention to detail, strong analytical skills, and the ability to make data-driven decisions Excellent knowledge of global geography, current events, and geopolitics. Basic understanding of satellite operations and earth observation technologies. Superb communication and interpersonal skills, with the ability to manage expectations of diverse stakeholders. Ability to work under pressure and make quick, informed decisions in emergency situations. Good at programming and experience with python (or any other scripting language). Candidate Acumen: Proactive and self-motivated with a passion for earth observation and its applications. Strong problem-solving skills and ability to think creatively. Adaptable and able to thrive in a fast-paced, evolving industry. Team player with the ability to work effectively across different departments. Benefits: Health insurance coverage Unlimited leaves flexible working hours Role-based remote work and work-from-home benefit Relocation assistance Professional Mental Wellness services Creche facility for primary caregivers (limited to India) Employee Stock Options for all hires

3+ years of experience in development of regulatory credit risk (PD, LGD and EAD) and/or provision (IFRS9) models Exposure to banking book and knowledge of BASEL/IFRS9 guidelines is highly desirable; Exposure to guidelines from European Regulators is desirable Programing knowledge in SAS and/or R Excellent written (documentation) and oral communication skills in English LEADERSHIP SKILLS: Client Focus, Team Sprit, Commitment, Responsibility and Innovation As a part of the Risk Department, you will be at the center of Socit Gnrales business. The Risk Department aims to contribute to the development of business lines and their profitability through a challenging risk culture. Working within the Risk Department is intellectually stimulating, and current economic activities guide our analysis on a daily basis. As a key business partner, the department is in close proximity to all of the Groups business lines. Joining us would mean integrating into a network of proven excellent at the very center of the banks activities, opening access to new and exciting development opportunities. Within RISQ, the department ERA (Enterprise Risk Analytics) handles the analysis and the support in the steering of all the risks of the Group: supervision and steering of the rating system of the credit risk, the measure of the capital of the Group and the provisions (reserves), the analysis of the risk profile of the Group including under stress and in forward-looking vision.. These assignments, carried out in the context of projects or production processes whose scope or results are significant for the management of the Group or its compliance with banking regulations, are subject to defined and constrained schedules and resources, in the contexts demanding economic and regulatory environment. Profile required Masters or PhD (or similar) in a quantitative subject such as Mathematics, Physics, Economics or Finance, or a track record of performance that demonstrates this ability

Role & responsibilities Manage Reservations : Create, modify, and cancel flight bookings. Process Payments : Handle payments via cash, card, or online methods and issue receipts. Update Customer Records : Maintain accurate passenger information and travel history. Handle Refunds & Reissues : Process ticket reissuance and refunds as per airline policies. Promote Travel Packages : Upsell travel insurance, hotel bookings, and holiday packages. Maintain Reports : Generate daily, weekly, or monthly sales and booking reports.

Interview for a Domestic cum International Airline for a Cabin Crew/ Air Hostess Positions for Both Males and Females. Freshers Can Apply Age 18-25 Years Minimum Education : 12th pass Base: Mumbai or Delhi Airport For Telephonic Round Call on +91- 9240234023 (100 Hot Lines) Role & responsibilities Greeting and welcoming Passengers and Solving issues. Providing them with proper flight instructions Keeping a check on passengers and their safety Greeting passengers and guiding them to their respective seat Required Experience, Skills, and Qualifications: - Minimum 10+2 or a Graduate Excellent Communication skills ( Both English & Hindi), if you know other Language, will be a added advantage Outgoing personality with excellent interpersonal skills Age between 18-25 yrs. You Can Directly Visit at Below Mentioned address with your Resume and Pictures Time - 11:00 Am to 5:00 Pm Head Office - CITA AVIATION Corporate Tower- 2nd Floor, Dwarka Mor Metro Station, Opposite Metro Pillar No 766, New Delhi - 110059, Land Mark Above Yes Bank Nearest Metro Station Dwarka Mor Metro Station

Walk in Interview for 5 Star Hotel Jobs in London (United Kingdom) REQUIREMENTS: 1. Qualification Minimum 12th pass 2. Age 20-35 Years 4. Must Have Good communication skills 5. Must have passport 6. IELTS/PTE Candidate Preferable Get a luxury lifestyle and handsome salary package Earn salary Upto 5 lakh a month Free Food on Duty Free Public Transport Free Accommodation Separate accommodation for Females, Female safety is the first Preference for this Company Apply now and Get Your Job in Abroad Key Responsibilities: - Welcoming guests to the restaurant or dining area. Listening to customers food and drink orders and ensuring accuracy. Delivering food and drink orders to the correct tables in a timely and professional manner. Engaging with guests to ensure they are satisfied with their meals. Coordinating with the kitchen, bartenders, and other team members to ensure smooth service. If you are interested in this Position Direct walk in On Below Mentioned Address with your Documents and Passport Time - 10:00 am to 6:00 Pm Head Office - CITA IMMIGRATION Corporate Tower- 2nd Floor, Dwarka Mor Metro Station, Opposite Metro Pillar No 766, New Delhi - 110059, Land Mark Above Yes Bank Nearest Metro Station Dwarka Mor Metro Station Branch Office: - Building no 36 Second floor Above Domino's Pizza, Near Ahuja Sweets, HUDA Sector 11-12, Panipat (Haryana)- 132103 Website: www.cita.co.in

Responsibilities: Manage domestic & international ticket bookings using Amadeus, Sabre & Galileo. Provide exceptional customer service with focus on client satisfaction. Cafeteria Travel allowance Health insurance Sales incentives Annual bonus Performance bonus Retention bonus Mobile bill reimbursements Accessible workspace

Mastering the front desk Top-level skills in guest relation is a non-negotiable prerequisite of this role. As the person in charge, youll be responsible in developing the necessary policies and procedures for all reception-related functions. Likewise, part of your to-do list is to make sure that the latest magazines, newspapers and brochures are on display in the receptionadd in the client directory signage, too! Outdated ones, however, should already be out of sight. Anticipating the needs of our clients and guests While you keep the front desk activities on track, you will be the go-to person for all concerns in the reception area. Day in and day out, youll promptly tend to telephone queries and requests, all while maintaining professionalism and politeness at all times. Also part of your scope is to ensure that the front office is neat and organised. On top of handling the booking of the conference rooms, youll also pitch in some help in event-related tasks, such as flower arrangements, for one. This role will also see you participating in emergency evacuation procedures and crisis management when needed. Being a JLL brand enforcer Do you believe that first impressions last As the first person that our visitors will see, its important that youre conscious of your professional imagealways feeling confident and looking your best (i.e., sticking to the dress code.) Your commitment to our brand promise of client service would be befitting, as you will deal with the varying demands of visitors and employees. In all your activities, youll need to keep in mind that you follow the companys regulations and requirements. Sound like you To apply you need to be: Skilled on the job You should be adept in front desk and back office processes with strong admin skills. Familiarity with occupational safety requirements and continuous improvement initiatives is also helpful for you to land this job. And if you can also match these abilities with a computer-savviness, then you might be the one were looking for! A client hero Got upbeat and pleasant attitude This role is the perfect opportunity for you to show off your people skills, which will ease your interactions with different kinds of clients. Your superior organisational skills will also come in handy when its time for you to prepare client report. Key Responsibilities Welcome and greet guests warmly upon arrival Handle guest inquiries, requests, and concerns promptly and efficiently Coordinate with various departments to fulfill guest requirements Process check-ins and check-outs (if in hospitality setting) Maintain detailed guest records and preferences Handle reservation modifications and special arrangements Resolve complaints and service recovery situations diplomatically Provide local information and recommendations to guests Ensure all guest communications are handled professionally Support VIP guest arrangements when required Monitor guest satisfaction and implement improvements Qualifications Bachelor's degree in Hospitality Management, Business, or related field preferred Previous experience in customer service or hospitality roles Excellent communication and interpersonal skills Professional appearance and demeanor Problem-solving abilities and attention to detail Ability to remain calm under pressure Computer literacy and knowledge of reservation systems Foreign language proficiency (advantageous) Skills Strong customer service orientation Excellent verbal and written communication Cultural sensitivity and awareness Conflict resolution Time management Team collaboration Basic accounting/cash handling