3250 Reservation Jobs - Page 47

Role & responsibilities Key Responsibilities: I nbound/outbound sales calls , emails, and chats to ensure quality and compliance standards are met. Identify gaps in product knowledge , sales techniques , and customer handling . Prepare and share performance reports, trend analysis , and recommendations with sales leaders. Collaborate with the training team to improve onboarding and ongoing development. Ensure compliance with company policies, processes, and regulatory requirements. Preferred candidate profile 0-3 years of experience as a Customer Care in a sales or customer service process . Excellent listening, analytical, and feedback skills. Familiarity with sales KPIs (conversion rate, A...

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others. If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it s with Hilton where we never forget the reason were here: to...

Responsibilities: * Manage travel bookings using Amadeus & GDS systems * Provide exceptional customer service throughout journey * Coordinate airline tickets, hotel reservations & tour packages

About The Role Project Role Technology Support Engineer Project Role Description Resolve incidents and problems across multiple business system components and ensure operational stability. Create and implement Requests for Change (RFC) and update knowledge base articles to support effective troubleshooting. Collaborate with vendors and help service management teams with issue analysis and resolution. Must have skills Incident Management Good to have skills NA Minimum 5 year(s) of experience is required Educational Qualification 15 years full time education Summary As a Technology Support Engineer, you will engage in resolving incidents and problems across various business system components, ...

About The Role Executive support Associate Management Level CL12 - Associate LocationBangalore Must have skillscalendar management, travel arrangements Good to have skillsExcel Job Summary : Executive Assistant provides professional organizational and administrative support to various executives in a virtual environment and independently completes a variety of assigned tasks to meet goals under general supervision and/or established guidelines, working in a team environment. Roles and Responsibilities Assisting executives in the use of company self-enabling tools including travel, reservations, and conference calls Assisting with miscellaneous administrative tasks Arranging conference calls,...

Mega Walk in Drive is Going on Process - International Travel Process (Hotels & Airlines Process) Working in an International Travel Process (Hotels & Airlines) offers valuable insights and skill-building opportunities that can enhance your career. Heres what you can learn: Interview Venue: HBR, DN2, Signet Tower Unit 804 8th Floor College More Sector 5, Saltlake Kolkata - 700091 We are looking for enthusiastic professionals for blended process who possess flawless communication and expertise in customer centric skills. If you have excellent customer handling skills, are tech-savvy, love learning and implementing new technology, with the passion to guide to customers, we would love to talk t...

Handle guest reservations efficiently across multiple properties within the HIEX SAMHI portfolio. Respond to reservation queries via phone, email, and online platforms in a professional and timely manner. Maximize room sales by upselling and promoting special packages/offers. Ensure accurate input of reservation details in the system (Oasis/CRS). Coordinate with Front Office, Sales, and Revenue teams to optimize room availability and rate management. Provide excellent guest service while maintaining IHG brand standards. Assist in preparing daily/weekly reservation reports for the Cluster Revenue Manager. What We Need From You Bachelor s degree/diploma in Hospitality or related field preferre...

In absence of Manager, conducts shift briefings to ensure hotel activities and operational requirements are known Sell the InterContinental Hotels Group products and services using up-selling and suggestive selling techniques Promote the Hotel s (and IHG generally) products and services Maintain a high level of product and service knowledge about all ICHG Hotels in your region Develop and maintain a regular pattern of sales calls Prepare and execute action plans which increase reservation sales and associated business Record and process reservations made by phone/fax/email Accept wait list reservations Process amendments to reservations such as extensions, early departures, etc Manage no sho...

Oversee accuracy of room blocks, reservations, and group market codes. Communicate company values and/or culture to new employees. Review and implement new Reservations procedures. Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Respond to any challenges found...

Oversee accuracy of room blocks, reservations, and group market codes. Communicate company values and/or culture to new employees. Review and implement new Reservations procedures. Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Respond to any challenges found...

We are looking for a skilled Reservation Executive to join our team, with 3-5 years of experience in the hospitality industry. The ideal candidate will have a strong background in handling reservations and providing excellent customer service. Roles and Responsibility Manage and coordinate reservations efficiently. Handle customer inquiries and resolve issues professionally. Maintain accurate records of bookings and reservations. Collaborate with other departments to ensure seamless operations. Develop and implement effective strategies to enhance customer satisfaction. Provide exceptional customer service through various communication channels. Job Requirements Proven experience in handling...

We are looking for a skilled Reservation Supervisor to join our team, with 3-5 years of experience in the hospitality industry. The ideal candidate will have a strong background in managing reservations and supervising teams. Roles and Responsibility Supervise and coordinate reservation staff activities to ensure efficient service delivery. Manage and resolve customer complaints professionally and courteously. Develop and implement effective strategies to improve customer satisfaction and loyalty. Collaborate with other departments to ensure seamless operations and high-quality service. Analyze and report on key performance indicators to identify areas for improvement. Train and mentor new t...

We are looking for a highly skilled and experienced Front Office Reservation Associate to join our team. The ideal candidate will have 1-3 years of experience in the hospitality industry, preferably in front office operations. Roles and Responsibility Manage front office operations, including handling reservations and guest inquiries. Provide exceptional customer service to ensure high levels of guest satisfaction. Coordinate with other departments to ensure seamless service delivery. Maintain accurate records of reservations and guest interactions. Handle complaints and resolve issues professionally and courteously. Ensure compliance with company policies and procedures. Job Requirements Ex...

We are looking for a skilled Front Office Supervisor to join our team in the hospitality industry. The ideal candidate will have 3-5 years of experience in front office operations and management, with excellent communication and leadership skills. Roles and Responsibility Supervise and coordinate front office staff activities to ensure efficient service delivery. Manage front desk operations, including handling customer inquiries and resolving issues. Develop and implement effective strategies to enhance customer satisfaction and loyalty. Collaborate with other departments to achieve business objectives and goals. Maintain high standards of quality and professionalism in all aspects of front...

We are looking for a skilled Front Office Duty Manager to join our team, with 5-8 years of experience in the hospitality industry. The ideal candidate will have a strong background in front office operations and management. Roles and Responsibility Manage daily front office operations, ensuring seamless check-in and check-out processes. Supervise and coordinate front desk staff activities to maintain high customer service standards. Develop and implement effective strategies to enhance customer satisfaction and loyalty. Monitor and control front office budgets, ensuring cost-effectiveness without compromising quality. Collaborate with other departments to ensure efficient communication and c...

We are looking for a skilled Duty Manager to join our team in the hospitality industry. The ideal candidate will have 5-8 years of experience in managing daily operations and ensuring exceptional customer service. Roles and Responsibility Oversee front desk, housekeeping, and food and beverage services to ensure seamless execution. Develop and implement strategies to enhance customer satisfaction and loyalty. Manage budgets, forecasts, and financial reports to optimize resource allocation. Coordinate with various departments to achieve business objectives. Handle guest complaints and resolve issues promptly and professionally. Maintain high standards of quality, safety, and hygiene. Job Requ...

We are looking for a skilled Front Office Supervisor to join our team in the hospitality industry. The ideal candidate will have 3-5 years of experience in front office operations and management, with excellent communication and leadership skills. Roles and Responsibility Supervise and coordinate front office staff activities to ensure efficient service delivery. Manage front desk operations, including handling customer inquiries and resolving issues. Develop and implement effective strategies to enhance customer satisfaction and loyalty. Collaborate with other departments to achieve business objectives and goals. Maintain high standards of quality and service excellence in all aspects of fr...

We are looking for a skilled Team Leader to join our Reservations team, with 3-5 years of experience in the hospitality industry. The ideal candidate will have a strong background in leading teams and driving exceptional customer service. Roles and Responsibility Lead and manage a team of reservations professionals to achieve high levels of customer satisfaction and revenue growth. Develop and implement effective strategies to improve team performance and enhance overall customer experience. Collaborate with other departments to ensure seamless operations and drive business objectives. Coach and mentor team members to improve their skills and knowledge. Analyze customer feedback and implemen...

About the Job The Assistant Manager, Global Service Desk (GSD) is a critical role at IntouchCX and is responsible for overseeing the day-to-day activities of service-desk operations to ensure users and business teams receive the support they require. The role is a combination of general management, service operations and special projects. This person will wear many hats - In addition to managing a potentially large team of support agents, the Assistant Manager will also monitor operations to make sure issues and service requests are addressed in a timely manner, and will be responsible for ensuring the staff are meeting and exceeding expectations in regards to performance, meeting defined me...

Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with Min 6 Months Experience in Customer Support 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred 8: Travel Industry Experience Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily...

Main responsibilities: Manage and resolve queries from employees about Sanofi e-learning applications using the procedures provided and articles in the knowledge base. Conduct in-depth investigations on user cases and articulate the findings in a concise manner Work in the case management tool to report each case and progress on the resolution (ServiceNow). Provide customer service to end-users and e-learning admins in writing. Support the creation and maintenance of knowledge articles based on the process content provided Survey user satisfaction with the LMS application and its user support. Records and analyzes information in order to contribute to service improvement. Effectively handle ...

We are looking for a highly skilled and experienced Reservations Executive to join our team. The ideal candidate will have 1-6 years of experience in the hospitality industry, preferably with skills in reservations. Roles and Responsibility Manage and coordinate reservations efficiently. Handle customer inquiries and provide excellent service. Maintain accurate records and reports of reservations and customer interactions. Collaborate with other departments to ensure seamless operations. Develop and implement effective strategies to enhance customer satisfaction. Provide exceptional customer experiences through timely and professional communication. Job Requirements Proven experience as a Re...

Hiring for a Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 1 Year experience in customer support 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec ...

Interested candidate can share CV at vaishnavi.pathak@provana.com Role & responsibilities (Corporate Travel Associate) Travel Arrangements : Assist in booking domestic and international travel, including flights, hotels, car rentals, and other services. Research and present travel options based on the client's needs, preferences, and budget. Create itineraries and ensure all travel details are accurate and communicated clearly to travelers. Ensure compliance with company travel policies, including booking class, preferred vendors, and budgeting guidelines. Travel Documentation & Compliance : Ensure all necessary travel documents (e.g., flight tickets, hotel reservations, itineraries) are pre...

POSITION SUMMARY Contact appropriate individual or department (e.g., Sales, Data Administration, Accounting) as necessary to resolve guest calls, requests, or problems. Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott, including up-selling. Determine and give complimentaries to guests as gifts for their patronage (e.g., rewards points, show tickets, gift certificates). Promote awareness of brand image internally and externally. Process requests for redeeming Marriott Rewards points. Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Enter Marriott Rewards information into appropriate software when takin...