916 Reservation Jobs - Page 4

Contact appropriate individual or department (eg, Sales, Data Administration, Accounting) as necessary to resolve guest calls, requests, or problems. Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott, including up-selling. Determine and give complimentaries to guests as gifts for their patronage (eg, rewards points, show tickets, gift certificates). Promote awareness of brand image internally and externally. Process requests for redeeming Marriott Rewards points. Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Enter Marriott Rewards information into appropriate software when taking guest reservations. Answer, record, and process all guest calls, requests, questions, or concerns. Perform general office duties to support Sales & Marketing (eg, filing, sending emails, typing, faxing). Assist management in training and motivating employees; serve as a role model. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Monitor the performance of others to ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or G. E. D. equivalent. Related Work Experience: At least 2 years of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

IGT is hiring for Travel experts who has experience into Travel/Airline of Minimum 6 months if graduate and 1 year if UG. 5 Days working Internation process Rotational shifts and week offs Salary up to 38000/CTC WhatsApp your CV on 7303735166 - Jacob Paul (IGT HR)

1. Experience in a reputed Travel Agency or Airline ticketing office. 2. Knowledge of any GDS (Galileo/Amadeus/Sabre) 3. Should be well versed with Airport ground handling procedures, basic travel terminology, and travel geography. 4. Familiarization with Foreign currency exchange procedures 5. Cargo Handling 6. Knowledge of various organizations related to the Travel industry. 7. Relevant travel training experience Roles and Responsibilities 1. Experience in a reputed Travel Agency or Airline ticketing office. 2. Knowledge of any GDS (Galileo/Amadeus/Sabre) 3. Should be well versed with Airport ground handling procedures, basic travel terminology, and travel geography. 4. Familiarization with Foreign currency exchange procedures 5. Cargo Handling 6. Knowledge of various organizations related to the Travel industry. 7. Relevant travel training experience

Responsibilities: Manage reservations & guest relations Maintain high standards of hospitality Coordinate housekeeping services Oversee front desk operations Ensure SOP compliance

Job Role: - 1. Ticket booking. cancelation, Flight delays over voice. 2. Solving queries related to Refund and baggage’s. 3. Informing customers related to the flights. 4. Ready to work in Inbound voice process . HR connect-Ms Riya - 6398 009 438 Required Candidate profile Graduate/ undergrad Min of 6 month of experience Transport & GDS experience required Salary -27,000/CTC 23,200/ Inhand Cab as per international process 5 day working 2 day off rotation week off

Undergrad/Graduate Fresher and Experience Both can apply. Both side Cabs & Meals 5 Days Working Sat-Sun Fixed Off Excellent Communication Skills Salary Up to 30K in hand To apply, WhatsApp your cv on 8700694564 / 9870574797 Required Candidate profile Undergrad/Graduate with 6 months Experience. Excellent Communication Skills Required To apply, WhatsApp your cv on 8700694564 / 9870574797

Minimum Education : 12th pass Age 18-25 yrs Only - If you are above this age criteria, kindly don't apply Note - There are no Visiting or Interview Charges for Assessment. Just Carry your Educational Documents and a Passport copy.

Age 18-25 Years Role & responsibilities Greeting and welcoming Passengers and Solving issues. Providing them with proper flight instructions Keeping a check on passengers and their safety Greeting passengers and guiding them to their respective seat Required Experience, Skills, and Qualifications: - Minimum 10+2 or a Graduate Excellent Communication skills ( Both English & Hindi), if you know other Language, will be a added advantage Outgoing personality with excellent interpersonal skills Age between 18-25 yrs.

Roles and Responsibilities Greet passengers, respond to their queries, and provide assistance at the airport. Ensure smooth check-in, baggage handling, and boarding processes for flights. Provide exceptional customer service by resolving passenger complaints and concerns efficiently. Maintain a clean and organized work environment at the airport terminals. Preferred candidate profile : - Minimum 10+2 or a Graduate Excellent Communication skills ( Both English & Hindi), if you know other Language, will be a added advantage Age between 18-25 yrs. Outgoing personality with excellent interpersonal skills

Positions for Both Males and Females. Age 18-25 Years Minimum Education : 12th pass Role & responsibilities Greeting and welcoming Passengers and Solving issues. Providing them with proper flight instructions Keeping a check on passengers and their safety Greeting passengers and guiding them to their respective seat Required Experience, Skills, and Qualifications: - Minimum 10+2 or a Graduate Excellent Communication skills ( Both English & Hindi), if you know other Language, will be a added advantage Outgoing personality with excellent interpersonal skills Height and Weight: A minimum of 155 cm, and weight proportionate to BMI Age between 18-25 yrs. Note - There are no Visiting or Interview Charges for Assessment. Just Carry your Educational Documents and a Passport copy.

1. Processes reservations by mail, telephone or central reservation systems referral. 2. Processes reservations for the sales office, other hotel departments, and travel agents. 3. Knows the type of rooms available as well as their location and layout. 4. Knows the selling status, rates, and benefits of all packages plans. 5. Knows the credit policy of the hotel and how to code each reservation. 6. Creates and maintains reservation records by date of arrival and alphabetical listing. 7. Determines room rates based on the selling tactics of the hotel. 8. Prepares letters of confirmation & send mails. 9. Communicates reservation information to the front desk. 10. Processes cancellations and modifications and promptly relays this information to the front desk. 11. Understands the hotel's policy on guaranteed reservations and no-shows. 12. Processes advance deposits on reservations. 13. Tracks future room availabilities on the basis of reservations. 14. Helps develop room revenue and occupancy forecasts. 15. Prepares expected arrival list for front office use. 16. Assists in preregistration activities when appropriate. 17. Monitors advances deposit requirements. 18. Handles daily correspondence. Responds to inquiries and makes reservations as needed. 19. Makes sure that files are kept up to date. 20. Maintains a clean and neat appearance and work area at all times. 21. Promotes goodwill by beings courteous, friendly, and helpful to guests, mangers, and fellow employees. 22. Making arrangements for clients travel programs Airport Pickup & Drop. 23. Tracks future room availability on the basis of reservations, and helps develop forecasts for room revenue and occupancy. 24. To be aware of all front office procedures and assist with reception duties when required. 25. Willing to undertake any reasonable request made by management in any other areas of the house. 26. Open and close the availability as and when required of hotel in all the OTA, Channel Manager, All channels and on the hotel website. 27. To be aware of all OTA functions & Channel Manager Functions. 28. Assist reception as & when required.

Job Role: - 1. Ticket booking. cancelation, Flight delays over voice. 2. Solving queries related to Refund and baggage’s. 3. Informing customers related to the flights. 4. Ready to work in Inbound voice process . HR connect-Ms Suchitra- 86176 02997 Required Candidate profile Qualification: - 12th Pass 1. CTC: INR 15,605 In-hand: INR 13,100 2. Incentives up to INR 5,000 3. 6 Days working 24*7 Rotational Shifts 4. 1 Rotational Week Off. 5. Pick-up or Drop facility

Freshers Can Apply Age 18-26 Years Minimum Education : 12th pass Base: Mumbai or Delhi Airport Role & responsibilities Greeting and welcoming Passengers and Solving issues. Providing them with proper flight instructions Keeping a check on passengers and their safety Greeting passengers and guiding them to their respective seat Required Experience, Skills, and Qualifications: - Minimum 10+2 or a Graduate Excellent Communication skills ( Both English & Hindi), if you know other Language, will be a added advantage Outgoing personality with excellent interpersonal skills Age between 18-26 yrs.

A Sales Support Manager oversees the support operations for a sales team, ensuring they have the resources and information needed to perform effectively . This role involves managing customer inquiries, maintaining client relationships, handling sales documents, preparing reports, and fostering collaboration between sales and other departments. Key Responsibilities: Managing Sales Operations: Overseeing the daily operations of the sales support function, including resource allocation and workflow management for activities like order processing, RFP responses, data collection, and report preparation. Customer Relationship Management: Handling customer inquiries, maintaining and updating customer records, and resolving customer issues, often acting as a liaison between the sales team and clients. Sales Support Activities: Assisting with sales order processing, invoice management, and sales document preparation. Performance Management: Monitoring sales team performance, providing data and reports to help them meet targets, and contributing to sales forecasting. Team Leadership: Leading and mentoring the sales support team, providing training, and ensuring the team has the necessary skills and resources. Collaboration and Communication: Facilitating communication between the sales team, other departments, and clients, and ensuring smooth coordination of sales activities. Process Improvement: Identifying areas for improvement in sales support processes and implementing solutions to enhance efficiency and effectiveness. Sales Support Strategy: Developing and implementing sales support policies and procedures, and contributing to the overall sales strategy. Role & responsibilities Preferred candidate profile

Key Responsibilities: GRE (Guest Relations Executive): Greet and welcome guests with a warm, friendly attitude Address guest queries and ensure high customer satisfaction Coordinate with various departments for smooth guest service Stewards: Serve food and beverages to guests efficiently Maintain cleanliness and hygiene in the dining area Assist in table setting and clearing Reservation Staff: Handle booking inquiries via phone, email, or in person Update and manage reservation system Ensure accuracy in booking and guest details Requirements: Age - 18 to 27 Minimum Qualification - 12th Pass Good communication skills (English/Hindi/regional language) Morning shifts for girls

Role & responsibilities Greeting and welcoming Passengers and Solving issues. Providing them with proper flight instructions Keeping a check on passengers and their safety Greeting passengers and guiding them to their respective seat Required Experience, Skills, and Qualifications: - Minimum 10+2 or a Graduate Excellent Communication skills ( Both English & Hindi), if you know other Language, will be a added advantage Outgoing personality with excellent interpersonal skills Age between 18-25 yrs.

Age 18-25 Years (Only Apply) Roles and Responsibilities Greet passengers, respond to their queries, and provide assistance at the airport. Ensure smooth check-in, baggage handling, and boarding processes for flights. Provide exceptional customer service by resolving passenger complaints and concerns efficiently. Maintain a clean and organized work environment at the airport terminals. Preferred candidate profile : - Minimum 10+2 or a Graduate Excellent Communication skills ( Both English & Hindi), if you know other Language, will be a added advantage Age between 18-25 yrs. Outgoing personality with excellent interpersonal skills

To manage the reservations operations, ensuring the hotel standards and procedures are fully known and followed. To ensure a proper teamwork and supervise the reservation and telephone operator section at all times. To ensure the all incoming and out going room reservation request are attended and handled as per the hotel standards and procedures. To attract guest and to enhance their loyalty, providing a distinctive service through communication and sales skills, in order to improve the hotel s image and to increase revenue. To recognize potential clients and to transmit information to the sales Department. To recognize VIP guests and to apply the concerned policies. To maintain a good commercial relationship with all the bookers: Guest/companies/Agencies. To promote the Accor loyalty programs and the hotel promotions. To ensure the privacy of the guests and the confidentiality of the information is respected. To act as representative of the Management when dealing with guest complaints or if a member of the reservation team is facing difficulties that she/he cannot solve on her/his own. To manage any guest complaint in a professional manner, by owning it, resolving it to the guest satisfaction and recoding it. To be fully aware of and to report all guest comments or complaints. To ensure the Guest History records are accurately maintained and all recurring guest are pre-registered. To ensure a perfect knowledge of the hotel configuration and products among the team members. To ensure the achievement of Quality tools and yield Management performance with the reservation team. To implement and control the Focus and other financial and audit procedures. To offer assistance at any time in the operation and monitor, highlight and suggest improvements on any dysfunction. To ensure and perform a proper use of all the equipment and property management system, to have a perfect knowledge of the set ups. To implement and follow up daily check lists. To assist in securing external guest accommodation should an overbooking occur. To provide updated reports and statistics to the management and other departments. Update availability and rates charts on TARS and other booking systems /channels. Bachelors degree in Hospitality Management, Business Administration, or related field preferred. Proven experience in reservations management within the Luxury hospitality. Excellent communication and interpersonal skills, with the ability to interact effectively with guests and team members. Strong organizational abilities and attention to detail, with the capacity to prioritize tasks and multitask in a fast-paced environment. Proficiency in reservation management software and familiarity with point-of-sale systems is advantageous. Ability to remain calm and composed under pressure, with demonstrated problem-solving skills.

Responsible for handling inbound & outbound reservation calls, converting inquiries into bookings, and maintaining guest satisfaction while achieving room night targets. Required Candidate profile Education: Minimum HSC / Graduate in any discipline; Diploma in Hospitality preferred Experience: 1–3 years in hotel reservations, telesales, or customer service; CRM & MS Excel proficiency a must

Role & responsibilities Greeting and welcoming Passengers and Solving issues. Providing them with proper flight instructions Keeping a check on passengers and their safety Greeting passengers and guiding them to their respective seat Required Experience, Skills, and Qualifications: - Minimum 12th Pass or a Graduate Excellent Communication skills ( Both English & Hindi), if you know other Language, will be a added advantage Outgoing personality with excellent interpersonal skills Age between 18-25 yrs.

Eligibility Passport need to apply Minimum Education : 12th pass Age 18-25 yrs Only - If you are above this age criteria, kindly don't apply Job and Responsibilities Assisting Passengers at the Airport Checking Visa and Guiding them at the Boarding Gates

Job and Responsibilities Assisting Passengers at the Airport Checking Visa and Guiding them at the Boarding Gates Eligibility Should have good communication skills Minimum Education : 12th pass Age 18-25 yrs Only - If you are above this age criteria, kindly don't apply

About Zolo ZoloStays stands out as the leading provider of managed co-living spaces in India,catering to the needs of both working professionals and students. With over $100 Mn in funding from Nexus Venture Partners, IDFC Alternatives, and Mirae Asset, we are rapidly growing. Zolo is a community that fosters growth and personal development. Our founders believe that potential, not just pedigree, is the key to success, and that is why they built Zolo around the principle of thinking like an owner. Hence, we seek passionate individuals ready to innovate, flapping their wings outside of the traditional 9-to-5 schedule! What will you do in a nutshell? We are seeking a proactive and customer-oriented Reservation Executive to join our team at ZoloStays. The ideal candidate will be responsible for assisting customers with ZHotel bookings, managing reservations, providing information on availability and pricing, and supporting smooth operational coordination. This role demands strong communication skills, attention to detail, and a passion for delivering exceptional customer service. Your role in detail : Assist customers with ZHotel bookings by sharing property details, availability, and pricing Handle calls, messages, and inquiries from potential guests or partners Manage and update reservation records, ensuring accuracy and timeliness Coordinate with internal teams (Sales, Operations, Property Managers) for booking confirmations Provide follow-up and support on customer queries and resolve concerns proactively Maintain daily records of reservations, changes, cancellations, and feedback Upsell relevant options based on availability and customer needs Support reservation reporting and contribute to enhancing booking efficiency What qualifications can enhance the chances of shortlisting? Bachelors degree in Hospitality, Business Administration, or a related field. Proven experience in reservations, sales, or customer service, preferably in the hospitality industry. Excellent negotiation and communication skills. Strong customer service orientation with a focus on delivering exceptional experiences. Ability to analyze market trends and adapt pricing strategies accordingly. Proficient in using reservation management software and tools. Detail-oriented with strong organizational and multitasking abilities. Ability to work effectively in a team environment and under pressure.

Role & responsibilities Issue domestic and international bookings through Amadeus/Sabre Monitor and track bookings in queue for ticket Issuance Processing re-issuance / cancellation / refund of air tickets Processing special service requests Maintain daily MIS Candidates who has handled MICE ticketing would preferred should have done group ticket booking Preferred candidate profile Experience in international air ticketing Graduate preferably in travel studies and/or Diploma/equivalent in travel and tourism IATA/UFTAA or any other authorized airline course

Hiring for Leading ITES Company In Gurgaon for Customer Support - Travel Process Key Highlights: 1: Graduate/UG with Min 1 year Experience in Customer Support 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred 8: Travel Industry Experience Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Somya @ 9461962110, Qasim @ 8056419536 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.