2414 Reservation Jobs - Page 29

Roles and Responsibility Provide exceptional customer service and support through various communication channels. Respond to customer inquiries and resolve issues professionally and promptly. Collaborate with internal teams to resolve complex customer complaints. Develop and maintain a thorough understanding of products and services. Identify and escalate trends or systemic issues impacting customer satisfaction. Continuously improve customer experience and loyalty. Job Requirements Proven experience in customer support, preferably in an international setting. Strong problem-solving skills and attention to detail. Excellent communication and interpersonal skills. Ability to work in a fast-pa...

Roles and Responsibility Manage and implement effective airline retailing strategies using Amadeus Nevio. Collaborate with cross-functional teams to achieve business objectives and drive growth. Analyze market trends and competitor activity to identify opportunities and threats. Develop and maintain strong relationships with clients and stakeholders. Provide exceptional customer service and support to internal customers. Stay up-to-date with industry developments and best practices in airline retailing. Job Requirements Strong knowledge of Amadeus Nevio and its applications in airline retailing. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and...

Greetings from WNS Global Services!! We are hiring for a Senior Travel Executive for a Travel Agency at WNS Vikhroli. Designation: Sr. Travel executive Location: Vikhroli West Shifts: Rotational shifts(including night shifts) with 2 rotational week offs Pick-up & drop facility will be provided Role & responsibilities To issue air tickets, reservations, reissue, refunds, cancellations, exchanges, end on Sabre, Amadeus & Farelogix. To Handle customer interactions via chats. Hands-on working experience on Sabre, Amadeus & Farelogix. Preferred candidate profile Excellent verbal and written communication skills. GDS working experience - Sabre, Amadeus, Galileo, Farelogix etc. Chats, calls & email...

BPO Hiring For Voice Travel Process 32K in Hand Per Month Grad./UG's /BE/Btech With 1 Year Experience in Customer Service Any Domain 5 Days 24/7 Both Side Cabs Work From Office Pls Call-Dipankar @ 9650094552 Email CV@ jobsatsmartsource@gmail.com

About The Role Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful a...

We are looking for a highly skilled and experienced Reservation Supervisor/ Associate to join our team at The Leela Palace in Udaipur. Candidates should have 1-3 years of experience. Roles and Responsibility Supervise and coordinate the reservation process to ensure seamless operations. Manage and resolve customer complaints professionally and courteously. Develop and implement effective strategies to improve customer satisfaction. Collaborate with other departments to achieve business objectives. Analyze and report on reservation performance metrics to optimize results. Train and guide junior staff members to enhance their skills. Job Requirements Proven experience in hospitality, preferabl...

We are looking for a highly skilled and experienced Front Office Executive to join our team at the Crowne Plaza Pune City Centre. The ideal candidate should have 0-2 years of experience in the hospitality industry. Roles and Responsibility Manage front office operations, including reception, concierge, and bell captain duties. Handle guest inquiries, resolve issues, and provide excellent customer service. Coordinate with other departments for seamless operations and efficient check-in/check-out processes. Maintain high standards of professionalism and courtesy when interacting with guests and colleagues. Perform administrative tasks such as booking reservations and handling correspondence. E...

We are looking for a highly skilled and motivated Guest Service Associate to join our team at Oberoi Resort in Shimla. The ideal candidate should have 0-2 years of experience in the hospitality industry. Roles and Responsibility Provide exceptional customer service to guests, ensuring their needs are met and concerns are addressed promptly. Manage front desk operations, including handling guest inquiries and resolving issues efficiently. Coordinate with other departments to ensure seamless service delivery and high-quality standards. Maintain accurate records of guest interactions, transactions, and preferences. Develop and implement effective strategies to enhance guest satisfaction and loy...

Visa Process Premium HNI Customer Service 24*7 Shifts Role & responsibilities This is a customer-facing, operations-heavy role focused on task management, customer interaction, and vendor coordination, with a strong emphasis on service excellence. 1. Request fulfillment a. Ensure quick response and timely completion of task as assigned b. Consistent and timely follow up with users to ensure successful fulfilment c. Have a friendly and helpful demeanour towards customers d. Maintain and update customer profile e. Offer delight opportunities where appropriate 2. Request Management a. Maintain a list of pending tasks and open conversations b. Track closure time and customer satisfaction c. Appr...

Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with Min 6 Months Experience in Customer Support 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred 8: Travel Industry Experience Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily...

Main responsibilities: Manage the end-to-end People & Culture function service provision for employees and managers for the BU Work with People Excellence Lead to drive simplification agenda across People Excellence securing root cause analysis and follow via action plans Have a customer focused mindset Be a role model and promote behaviours aligned to the culture, and sponsor diversity & inclusion across the company Build strong relationships with a matrix stakeholders across the People & Culture function and the business Constantly improve employees and manager experience Strategy & policy - Implement changes locally according to People Business Partner & CoE guidelines Manage hiring for L...

Sutherland is offering an exciting opportunity for someone with experience in Refunds Ticketing processes, especially for those familiar with GDS tools like Amadeus! Position : Customer Service Associate - Refunds Required Experience : Hands-on experience working with GDS Tools and Amadeus . Salary : Up to 23,000 plus an additional 1,750(Travelling Allowance) Contract Type : 6-month contract with the potential for extension based on business needs and performance. Shift Timings : 7 AM to 4 PM or 4:30 PM to 1:30 AM (Two shifts available). Off Days : Fixed Sunday off and Saturdays off . It sounds like a great opportunity for someone looking to work in a dynamic environment Eligibility : Candid...

About The Role : In Scope of Position based Promotions (INTERNAL only) Job Title Group Strategic Analytics Quantitative Strategist Valuation Control - AVP LocationMumbai, India Role Description Valuation Control (VC) Strats team, part of Group Strategic Analytics (GSA), plays a key role in supporting the banks Valuation Control (VC) function which is responsible for the independent valuation of the banks fair value balance sheet. This collaboration ensures correct fair value reporting and appropriate reserving and regulatory capital calculation for the banks financial instruments. The candidate is required to work in collaboration with Valuation managers, FO Quant across globe and drive enha...

About The Role : In Scope of Position based Promotions (INTERNAL only) Job TitleGlobal Sanctions Level 3 Alerts Intelligence & Investigations Officer LocationBangalore, India Corporate TitleAVP Role Description Deutsche Bank benefits from having a highly experienced and dedicated Anti-Financial Crime (AFC) function, which performs a crucial role in keeping Deutsche Banks business operations and global financial services clean from financial crime, while serving the interests of the Bank and society. Our global matrix structure allows for flexible responses to challenges in the core areas ofAnti-Money Laundering, Sanctions & Embargoes, Anti-Fraud, Bribery & Corruption, Intelligence & Investig...

BPO Hiring For Voice Travel Process 32K in Hand Per Month Grad./UG's /BE/Btech With 1 Year Experience in Customer Service Any Domain 5 Days 24/7 Both Side Cabs Work From Office Pls Call-Dipankar @ 9650094552 Email CV@ jobsatsmartsource@gmail.com

Responsibilities: * Manage reservations via phone, email & app * Maintain accurate records & reports * Coordinate room availability & pricing * Upsell hotel services & amenities * Confirm bookings & handle cancellations Annual bonus Provident fund

BMC is looking for a Scrum Master to join our amazing global team! In this role, you will lead our team in embracing agile methodologies, particularly Scrum, to optimize our processes and deliver high-quality solutions to our stakeholders. Youll be an Experienced Scrum education leader and trainer, sharing best practices and empowering our team members to excel in their roles. You will also work closely with cross-functional teams and stakeholders to ensure that our projects align with business objectives and deliver value to our users. Here is how, through this exciting role, YOU will contribute to BMC's and your own success: Ensure all Scrum ceremonies are followed, including sprint planni...

Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with Min 6 Months Experience in Customer Support 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred 8: Travel Industry Experience Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily...

Your ideas can drive the future of corporate travel. Join BCD and challenge the status quo! Travel / Senior Travel Agent Full time, Bangalore, India As a Travel / Senior Travel Agent , you are the face of our company. Youll communicate and respond to requests for current and new clients, helping them travel smart and achieve more. Do you communicate effortlessly and have customer service at heart? – Read on! As a Travel / Senior Travel Agent, you will Search and confirm travel reservations for the customer Strong understanding of a client travel policy and can consistently provide consultation to the customer Provide the client with the required industry information, such as low fares, excha...

The Team S&P Global WSO is an industry leader in leveraged loan and high-yield solutions and provides comprehensive products and services for portfolio management, administration, reporting, and analysis. The Impact S&P Global has an opening for an analytical and detail-oriented individual to handle data maintenance, support, training, reporting, and business analysis activities for clients Structured Finance Obligations, including CLOs, CBOs, and Swaps. The position offers exposure to external industry entities such as portfolio managers, custodians, and agent banks. Candidate should display strong financial adaptability, PC skills, and expect full accountability for all assigned projects. ...

About The Role Skill required: Omnichannel - Customer Communications Designation: Delivery Operations Associate Manager Qualifications: Any Graduation Years of Experience: 10 to 14 years What would you do? You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s. Candidate who is good in email and chat process, who is good in typing is what is preferred here Customer communications are interactions between customers and businesses using various channels spanning digital and...

Amex GBT is a place where colleagues find inspiration in travel as a force for good and through their work can make an impact on our industry. We re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued. As a Travel C onsultant , you ll join our highly skilled remote team, providing outstanding service to our corporate business clients. We re most proud of our warm and inclusive culture, innovation in the travel tech space, internal promotions, and career advancement opportunities . M ost of our Traveler Care leadership started in this role , and you can find us in almost every other department at Amex GBT . What You ll Do Adv...

About The Role Skill required: Omnichannel - Customer Communications Designation: Delivery Operations Team Lead Qualifications: Any Graduation Years of Experience: 7 to 11 years What would you do? You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s. Candidate who is good in email and chat process, who is good in typing is what is preferred here Customer communications are interactions between customers and businesses using various channels spanning digital and in perso...

About The Role Skill required: Property & Casualty - Property and Casualty Insurance Designation: Actuarial Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years What would you do? We help insurers redefine their customer experience while accelerating their innovation agenda to drive sustainable growth by transforming to an intelligent operating model. Intelligent Insurance Operations combines our advisory, technology, and operations expertise, global scale, and robust ecosystem with our insurance transformation capabilities. It is structured to address the scope and complexity of the ever-changing insurance environment and offers a flexible operating model that can...

POSITION SUMMARY Oversee accuracy of room blocks, reservations, and group market codes. Communicate company values and/or culture to new employees. Review and implement new Reservations procedures. Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Respond to any...