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1 - 5 years
1 - 5 Lacs
Ahmedabad
Work from Office
Are you passionate and driven enough to fill our houseWeve got first class rooms ? your challenge is to fill them Then why not come and join us at the Radisson Hotel Group to Make Every Moment Matter! where our guests can relax and enjoy the experience! Our Reservations Team are natural organizers, sales driven with finicky attention to detail and totally tuning into guests needs They are first class and strive to deliver a hospitality experience that is beyond expectation creating memorable moments for our guests As Assistant Manager Reservations, you will join a team that is passionate about delivering exceptional service where we believe that anything is possible, whilst having fun in all that we do! Interested then why not say Yes I Can! as we are looking for passionate people just like you! Key Responsibilities of the Assistant Manager Reservations: Supports the smooth running of the reservations department, where all aspects of the guest journey and experience are delivered to the highest level Works proactively to improve guest satisfaction and comfort, delivering a positive and timely response to guest enquiries and problem resolution Delivers on plans and objectives where reservations initiatives & hotel targets are achieved Supervises the reservations team fostering a culture of growth, development and performance within the department Accountable for ensuring that costs and inventory are controlled, that productivity and performance levels are attained Builds and maintains effective working relationships with all key stakeholders Reviews and scrutinizes the performance of the business, providing recommendations that will drive financial performance Ensures adherence and compliance to all legislation where due diligence requirements and best practice activities are planned, delivered and documented for internal and external audit, performing follow-up as required Requirements of the Assistant Manager Reservations: Experience in reservations Strong supervisory and managerial skills with a hands-on approach and lead-by-example work style commitment to delivering exceptional guest service with a passion for the hospitality industry Ability to find creative solutions with proven problem-solving capabilities offering support where required Personal integrity, with the ability to work in an environment that demands excellence, time and energy Experience of working with IT systems on various platforms Strong communication skills CAREERS Join us in our mission to make every moment matter for our guests and be part of the most inspired hotel company in the world At Radisson Hotel Group we believe that people are our number one asset As one of the worlds largest hotel companies, we are always looking for great people to join our team If this sounds like an ambition you share, then start with us To find out more about the Radisson Hotel Group, our Culture and Beliefs, then why not visit us at careers radissonhotels com Skills Fast-Paced Experience
Posted 3 months ago
2 - 7 years
5 - 7 Lacs
Pune, Kolkata
Work from Office
Leading BPO in Kolkata and Pune Hiring For Team Leader/Assistant Manager Travel Process International Voice Process CTC UPTO 7 LPA Require min 1 Year as Team Leader Experience in International BPO in VOICE PROCESS Strong in Operations Matrices like Attrition, Shrinkage, CSAT Shifts 24*7 Call 8467054123 or mail CV at simmi@hiresquad.in The Team Leader, Operations is responsible for the day-to-day supervision of a group of call center associates. This position ensures performance metrics are achieved by providing adequate coaching, motivation and accountability Description Essential Functions/Core Responsibilities • Responsible for the day-to-day supervision of a group of call center associates including work and attendance monitoring in accordance with organization policy and applicable legal requirements • Effectively coach direct reports on their performance on a regular basis to ensure performance metrics are achieved at a minimum weekly • Identify performance related issues, develop an action plan for improvement, implement corrective action, up to and including termination of employment • Ensure service delivered to our customers meets contractual Key Performance Indicator (KPIs) and financial expectations • Communicate expectations to employees and provide timely updates • Provide subject matter expertise in handling escalated customer calls as needed • Conduct Team Meetings to ensure expedient communication of relevant information and as an open forum for input. Schedule and organize team activities • Stay current on internal work processes, policies and procedures. Attend required manager development training Preferred candidate profile Must be Working as Team Leader in International BPO Must have Good Communication Skills Experience in Voice Process Perks and benefits Good Incentives Interested candidates can call at 8467054123 or mail their cv at simmi@hiresquad.in
Posted 3 months ago
5 - 8 years
8 - 11 Lacs
Jaipur
Work from Office
The Duty Manager assists the Front Office Manager in the administration and management of all Front Office operations to ensure profitability, control costs and quality standards, ensuring total guests satisfaction. This role efficiently coordinates the day-to-day operation of the Welcome Desk and Guest Relations division, providing leadership at the frontline level. What will I be doing As the Duty Manager, you will be responsible for performing the following tasks to the highest standards: Communicate effectively both verbally and in writing to provide clear direction to team members, observing performance and encouraging improvement. Interview, select, train, supervise, evaluate, counsel, and administer disciplinary procedures for Front Office team members. Monitor lobby traffic and assign team members as required. Review VIP reservations and ensure the proper handling of VIPs and groups, administering amenity orders, and managing incoming guests. Update the system by inputting inventory and non-inventory groups, monitoring special reservation handling requests and oversee rate changes for in-house guests. Compute daily payroll, schedules and other reports, analyze data and make decisions based on prior experiences and knowledge of circumstances to prepare daily and weekly forecasts of expected arrivals and departures. Manage the Front Office team, resolve guests concerns, and implement resolutions by using discretion and judgment. Lead and motivate team members by leading by example and employing competent and consistent management practices. Take responsibility of the hotel as the Duty Manager in the absence of the Assistant Front Office / Front Office Manager. Complete night shift duties acting as the Night Manager when he / she is not on duty. Actively take part in training the team, facilitating formal training sessions and on the job training to ensure that all team members are of the same standard. Attend training where and when required. Act as a coach and mentor to team members, reinforcing standards and expectations and motivating team members to strive for established targets. Maintain discipline amongst team members, ensuring consistency in accordance with the team member handbook, Chinese Labor Law and HR guidelines, appropriately discipline when and where required. Conducts PDRs, one-to-one meetings throughout the year, ensuring that the feedback given to team members is fair, unbiased and provides a platform for continued improvement, according to the Hilton standards. Be involved with succession planning and development of high potential team members to ensure that all team members are trained to progress to the next level of their career. Contribute to the hotel and team by sharing new ideas and suggestions for improvements, being innovative and creative to provide quality service and customer care to team members and guests. Responsible for the smooth induction and facilitation of training for new team members, ensuring that they are trained to the minimum level standard and that they can competently complete their jobs and know what is expected of them. Create a warm and welcoming arrival for guests, ensuring that they feel expected and immediately at-home when they arrive. Check-in guests in accordance with their reservation details, ensuring that the registration card is completed, reservation information confirmed, Hilton Honors and Frequent Flyer numbers enquired about, and method of payment secured. Ensure that guests are escorted to their rooms, hotel facilities and room features are explained, and luggage is delivered in a prompt manner. Handle complaints promptly and efficiently, taking the necessary action, and informing the Guest Relations Manager to follow-up, where appropriate. Follow-up with guests to ensure satisfaction with problem resolution. Maintain awareness of guests profiles and specific preferences, ensuring that they are acted upon for each reservation. Act as the first point of contact and liaison for VIP guests, ensuring that they are treated personally and recognized as an individual. Allocate rooms in accordance to guests reservations, preferences and remarks, maintaining a systemized and sales focused approach to room inventory management. Promote Hilton Honors and its associated benefits to guests who are not already enrolled in the program, ensuring that existing Hilton Honors members receive personal and professional service that recognizes them as important guests and that their benefits are received. Liaise with Sales, Reservations and Business Development teams to handle corporate guests. Ensure that guests profiles and information are input into the Police Report system in a timely and accurate way. Apply Hilton s brand standards in every action, acting as a role model and example of how the standards should be carried out in a practical setting. Knowledgeable of the hotel s facilities and services as well as basic knowledge of Hilton International, MEAP and other properties in China. Up to date with information on facilities, attractions, places of interest, sights and activities in and around the hotel. Ensure communication, coordination and cooperation between the Front Desk and other operating departments, specifically Housekeeping, FB and Accounts. Maintain the hotel systems to ensure accuracy of information and data, ensuring that it is easy to use and operated in an organized and systemized way. Ensure that the Front Desk equipment and systems are functioning at all times, and that the area is maintained in a clean, tidy and organized way. Pass on information effectively, ensuring that all necessary details are communicated to the intended person and that any pending action is completed, and guest satisfaction is confirmed. Conduct daily briefings, shift handovers, attend meetings and effectively communicate information to team members. Ensure that the Front Office Manager is kept aware and up to date of operational issues. Ensure that the day-to-day functions of the front desk are completed, including but not limited to the Guest Services Manager s checklists, trace reports, credit limit checks, online back-up, allocation of rooms, Lost Interface, Pay-Masters, discount and rate discrepancies, and registration cards. Check registration cards, meeting and function information, billing instructions, financial records and reservation backup to ensure that all information received is acted upon. Complete reports where and when requested, ensuring that they are complete and delivered on time to the respective parties. Keep up to date and aware of competitor activities in order to be proactive and create market advantage. Adhere to the hotel s selling strategy of demand-based pricing and maintain rate integrity by offering clear, transparent, and value for money rates to guests. Comply with Health Safety, Emergency Management, Disaster manuals, Fire procedures and regulations. In the absence of the Guest Relations Manager, be a part of the Fire Team and take action accordingly. Adhere strictly to standard cash handling procedures amongst team members, ensuring that all team members balance their float and drop the required amount. Adhere to the company s credit policy at all times when handling cash, credit card transactions, city ledgers, providing currency exchange services, LPO and third-party payments for rooms, meetings, FB and other. Maintain safety deposit boxes, ensuring that guests valuables are always safe and secure. Follow-up on outstanding accounts to ensure no loss of revenue and secure method of payment for upcoming reservations. Maintain the efficiency of departure by checking all guests folios to ensure accuracy of charges. Manage costs effectively by minimizing and controlling expenses. Manage and approve rebates, refunds and discounts where applicable. Maintain awareness of sales opportunities within the hotel, maximizing revenue in an ethical and responsible manner, ensuring that guests receive value for money and adhere to Hilton brand standards. Adhere to the hotel s security and emergency policies and procedures. Carry out any other reasonable duties and responsibilities as assigned. The Management reserves the right to make changes to this job description at its sole discretion and without advance notice. What are we looking for? A Duty Manager serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviour
Posted 3 months ago
2 - 5 years
3 - 4 Lacs
Chennai
Work from Office
Obtains customer information by answering telephone calls; interviewing customers; verifying information. Ability to determine eligibility by comparing customer information to requirements; Informs customers by explaining procedures; answering questions; providing information. Maintains and improves quality results by adhering to standards and guidelines; Self-motivated and ability to learn by studying new product descriptions; Accomplishes the target and organization mission by completing related results as needed; Collections towards the product purchased. Skills: Verbal communication Phone skills / Mail skills Listening People skills Customer service Attention to detail Professionalism Interested candidates cv @ careers@sterlingholidays.com
Posted 3 months ago
1 - 4 years
2 - 3 Lacs
Gurgaon
Work from Office
**IGT is hiring for TOP hotel process ** We are looking for a dedicated/ professional and detailed oriented Customer Care Representative for Hotel Process. This role involves providing customer service support on calls for Hotel process. We are seeking a highly motivated and customer-focused BPO Customer Service Representative to join our team. This role involves providing exceptional service to customers through various communication channels (phone) addressing their travel-related inquiries, and assisting with bookings, cancellations, and changes to ensure a seamless and positive experience. What you would be doing? Customer Assistance : Handle inbound customer calls and timely information about hotel bookings, hotel reservations, car rentals, and travel packages. Customer-Centric Approach : A strong focus on delivering excellent customer service, demonstrating patience and empathy when handling challenging customer situations. Problem-Solving Ability : The ability to troubleshoot and resolve customer issues quickly, utilizing available resources and knowledge. Multitasking : Capable of handling multiple customer inquiries and tasks simultaneously while maintaining a high level of service. Attention to Detail : Ensure the accuracy of bookings, changes, and customer data, as well as adherence process policies and procedures. Adaptability : Comfortable with working in a fast-paced environment, including managing shifting priorities and handling a variety of customer requests. Technical Proficiency : Familiarity with customer service software, booking systems, and basic office tools. Experience with CRM platforms is a plus. Teamwork : Able to collaborate effectively with other team members and departments to resolve customer issues and share knowledge. Time Management : Strong organizational skills and the ability to meet performance targets and deadlines while maintaining service quality. What are we looking for? Bachelor's degree/ Under grad with minimum 6 months of international experience Good Spoken English Computer Skills ability/experience using computer applications Good Typing Speed What you will be signing up for? Promising career progression Best in industry compensation Transport facility Comprehensive training and development throughout your tenure World class work culture, you would not want to miss! Contact Person - Jaisika - 9910907870 Address - Ground Floor InfoTech Centre Old Delhi Gurgaon Road Sector 21 Milestone 14/2, Old Delhi Gurgaon Rd, IDPL Twp, Sector 22A, Sector 19, Gurugram, Haryana 122016
Posted 3 months ago
0 - 6 years
3 - 4 Lacs
Chennai
Work from Office
Contact appropriate individual or department (eg, Sales, Data Administration, Accounting) as necessary to resolve guest calls, requests, or problems. Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott, including up-selling. Determine and give complimentaries to guests as gifts for their patronage (eg, rewards points, show tickets, gift certificates). Promote awareness of brand image internally and externally. Process requests for redeeming Marriott Rewards points. Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Enter Marriott Rewards information into appropriate software when taking guest reservations. Answer, record, and process all guest calls, requests, questions, or concerns. Perform general office duties to support Sales & Marketing (eg, filing, sending emails, typing, faxing). Assist management in training and motivating employees; serve as a role model. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Monitor the performance of others to ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or G. E. D. equivalent. Related Work Experience: At least 2 years of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None
Posted 3 months ago
1 - 3 years
3 - 4 Lacs
Noida
Work from Office
Exciting Career Opportunity in the Travel Industry! Job Objectives Are you an experienced travel industry professional seeking a fresh challenge? iEnergizer is looking for skilled individuals to join their Domestic Travel Process Team! Position Highlights: Location: Noida, Sector 60 Workdays: 5-day work week, with rotational shifts ( no night shifts for female employees) Salary: 30,000 CTC (29,600 in hand) Requirements: Experience: Prior experience in the travel industry within a BPO setting is mandatory Skills: Proficiency in English and familiarity with any GDS tool Education: Graduates only Availability: Immediate joiners preferred How to Apply: Walk-in Interview: Join us in person Virtual Interview: Send your CV to schedule an online interview Contact: 9871399667 Email: bhumika.sharma@ienergizer.com
Posted 3 months ago
2 - 6 years
2 - 4 Lacs
Jalandhar
Work from Office
We are Hiring For Air Ticketing and Tour advising *Candidate must have knowledge of GDS like Galileo, Amadeus or Sabre. *Excellent Communication skills to Issue, Reissue, refund & Cancel Airline Tickets on GDS/Amadeus or Galileo and online portals. *Candidate must have ability to handle International and Domestic Ticketing and Tourism queries. *Female candidates only Interested candidates may contact us at hrmanagerjalandharoffice@gmail.com Thanks and Regards, M- 98557-89555
Posted 3 months ago
0 - 3 years
2 - 3 Lacs
Navi Mumbai
Work from Office
Any Grad / Under Grad Fresher / Min 6 Month Travel Exp is Mandatory Email process/ Refunds Amadeus / Travel 6 Days Working || 1 Off Travel allowance 3500 Salary - 18 to 23K LOcation - Navi Mumbai Call & WhatsApp HR Bhumika @9999366517 Required Candidate profile Refunds/ ticketing/ Amedueus experience mandate
Posted 3 months ago
5 - 10 years
25 - 40 Lacs
Gurgaon
Work from Office
Attention Actuaries! We are looking for candidates with 6 to 10 years of experiences in actuarial reserving role within the General Insurance or Health insurance company. if you are interested or know somebody who could be a good fit for the profile, please send their CVs at pratik.darekar@careinsurance.com Role Description This is a full-time on-site role for a Manager - Actuarial Reserving at Care Insurance located in Gurugram. The Manager - Actuarial Reserving will be responsible for day-to-day tasks related to the actuarial reserving function. This includes analyzing insurance data, performing financial and statistical analyses, preparing actuarial reports, and ensuring compliance with regulatory requirements. The Manager - Actuarial Reserving will work closely with cross-functional teams and senior management to provide insights and recommendations for business decisions. Qualifications Analytical Skills, Statistics, and Actuarial Science Experience in the General Insurance or Health Insurance is Mandatory. Strong knowledge of insurance principles and reserving methodologies Proficiency in financial and statistical analysis Excellent problem-solving and critical thinking abilities Attention to detail and accuracy Ability to work effectively in a cross-functional team Strong communication and presentation skills 8 + Papers. Thanks,
Posted 3 months ago
1 - 6 years
1 - 3 Lacs
Surat
Work from Office
Handle international hotel booking, sightseeing reservations, and other travel services across the globe via email, online research, vendor Manage domestic flight booking, including boarding passes and web check-ins, using online portals, apps,
Posted 3 months ago
2 - 5 years
4 - 6 Lacs
Ahmedabad
Work from Office
Role & responsibilities Description - External Welcome to a world where ambitions fly high! Qatar Airways recruitment team will be coming to Kolkata, India in April 2025 Be part of the 5-star team. Grow and develop your career through this opportunity. We are looking for Agents to join our team for Qatar Airways Contact Centre in Ahmedabad, India . This is an exciting opportunity to explore and be part of the Aviation industry. As Customer Contact Centre Agent, you will provide service excellence to Qatar Airways customers through different channels of communication such as telephone, email and web chat. You will ensure that customer satisfaction is optimized in every interaction whilst working closely with the team to deliver top-quality customer service. Your specific responsibilities will include: Respond professionally to customer calls and queries. Sell, up-sell and cross-sell Qatar Airways products and services to the customers. Receive in-bound calls from customers in order to provide information/ updates as and when required. Handle multi-products and services as required and escalate queries to your Senior Contact Centre staff when appropriate. Create new reservations and make changes to existing reservations. Provide quotes on the correct fares and rules of carriage issuance and re-issuance of tickets. Process refunds Upon joining, you will undergo 6 weeks of classroom training and 4 weeks of On-the-Job training on Amadeus system and Qatar Airways products and policies. We have a team of experts and industry professionals who will support and work with you through-out your training journey. If you are successful, you will receive a competitive salary package, travel benefits, health insurance, relocation support (for those residing outside Ahmedabad), annual leave, transportation support for night shift and other benefits applicable as per local labor law. If you have what it takes to deliver the best, then this opportunity is for you. Be part of an extraordinary story Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. Youll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community. Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve whats never been done before. Together, everything is possible Qualifications - External About you The ideal candidate for this role will have the following qualifications: Education background and Experience High School Qualification with 2 years of relevant experience in Airline reservation and ticketing, Airport check-ins, Contact/ call center. Relevant experience in GDS System (Amadeus) is essential. Having IATA or Airline Basic Tariff course certification can be considered. Computer Literate ideally with previous knowledge of contact center/ reservation and ticketing systems. Good typing skills. Communication Skills Excellent written and spoken English. Display active listening skills Efficient in managing call from a high-volume and fast-paced environment. Strong comprehension and articulate. Qualification and skills Interactive, customer service oriented with warm, cheerful and expressive personality. Customer focused and always drives customer satisfaction when responding to customer enquiries and calls. Polite, reliable, knowledgeable and able to adapt to changing requirements. Open to new learnings and flexible to adapt to new concepts and system. Able to perform under pressure. Flexible to work on shifts. You must be willing to relocate or to be based in Ahmedabad About Qatar Airways Group Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. Weve grown fast, broken records and set trends that others follow. We dont slow down by the fear of failure. Instead, we dare to achieve whats never been done before. So whether youre creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.
Posted 3 months ago
1 - 6 years
3 - 4 Lacs
Madurai
Work from Office
Oversee accuracy of room blocks, reservations, and group market codes. Communicate company values and/or culture to new employees. Review and implement new Reservations procedures. Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Respond to any challenges found for accommodating rooming requests. Set-up proper billing accounts according to Accounting policies. Troubleshoot, resolve, and document guest issues and concerns or escalate/refer to appropriate individual. Assist management in training, scheduling, counseling, and motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or G. E. D. equivalent. Related Work Experience: At least 2 years of related work experience. Supervisory Experience: At least 1 year of supervisory experience. License or Certification: None
Posted 3 months ago
0 - 5 years
8 - 15 Lacs
Delhi NCR, Mumbai, Bengaluru
Work from Office
NO Airline TRAINING Certificate or Diploma Require INTERVIEWS for a Domestic cum International Airline for a Cabin Crew Positions for Both Males and Females. Age 18-26 Years
Posted 3 months ago
1 - 6 years
3 - 4 Lacs
Navi Mumbai, Mumbai
Work from Office
POSITION- Travel Executive -Govandi(E),Mumbai REPORTING TO- Manager DEPARTMENT- Travel LOCATION- Mumbai GENDER- Male / Female OBJECTIVE To ensure that the travel & agency expenses towards the crew are carried out by the team as per requirement of the vessels. Ensuring that the travel cost of the crew is done as per the budgetary constraints set up by management. SUMMARY The Travel Manager is responsible for overseeing & managing all travel arrangements for company employees, including crew members, executives, & other staff involved in the shipping operations. This role requires an understanding of the logistics & operational needs specific to the shipping & maritime industries, ensuring that travel is cost-effective, timely, & in compliance with company policies & international travel regulations. QUALIFICATION / REQUIREMENT Bachelor's degree in Logistics, Business Administration, Tourism, or a related field. Certification in Travel & Tourism or a related qualification is a plus. EXPERIENCE Min. 2 Years in a Similar role. Proven experience in managing corporate travel, preferably in a shipping, maritime, or logistics environment. Experience in negotiating with travel vendors & managing international travel logistics. Flexible working hours may be needed to accommodate international time zones & urgent travel arrangements. ROLES & RESPONSIBILITIES To carry outcost-effectivee crew changes. To supervise & guide the Assistants Travel in obtaining various visas for seafarers & supernumerary. Liaising with ships & port agents for a smooth crew change. Obtaining quotes from port agents & travel agents & doing analysis of the costs in order to carry out economical crew changes. Update visa & document requirements in Phoenix. To carry out travel briefing for joining the crew. Approving DAs & invoices of port agents & travel agents on time as per company policies. Ensure that company policy related to Health, Safety, and Environment (HSE) issues are effectively implemented in all the jobs carried out and that junior staff are guided on HSE matters. TECHNICAL SKILLS Proficiency with travel management software, booking systems, and MS Office (Excel, Word, etc.). Knowledge of maritime operations and crew management systems is advantageous. Should be IATA qualified SOFT SKILLS Strong organizational & time-management skills. Excellent communication & interpersonal skills, especially in managing vendors & coordinating with various departments. Problem-solving skills & the ability to adapt to changing travel plans. Fluency in English; additional languages are a plus (especially for international travel). KPIS Adherence to travel budgets. Timeliness & efficiency of travel arrangements. Employee satisfaction with travel coordination. Reduction in travel-related issues (e.g., delays, cancellations).
Posted 3 months ago
1 - 4 years
2 - 4 Lacs
Gurgaon
Work from Office
WE ARE HIRING FOR TOP NOTCH MNC 5 DAYS WORKING BOTH SIDE CAB ROTATIONAL SHIFT SALARY UP TO 31K INHAND UG/GRAD BOTH CAN APPLY WITH THE EXCELLENT COMMUNICATION MIN 6MONTH EXPERIENCE REQUIRED CONTACT 9971235034 KAPIL HR
Posted 3 months ago
2 - 6 years
3 - 5 Lacs
Pune, Mumbai
Work from Office
Provide upscale guest service experiences Monitor daily bookings and ensure assigned rooms are prepared prior to check-in Oversee check-in and check-out procedures Promptly address guests’ requests Actively listen to and resolve complaints
Posted 3 months ago
1 - 6 years
3 - 4 Lacs
Navi Mumbai, Thane, Mumbai (All Areas)
Work from Office
Easy Ops selection 2 round Interview Graduation mandate with Excellent English speaking skills Shift : 24*7 Upto 26k for 1 year exp Upto 32k for 2 years exp 5 days working - 2 rotational offs Pick up drop as per timings and boundary Required Candidate profile If interested then call/whats app HR Hitharth @ 8828400986
Posted 3 months ago
0 - 5 years
2 - 3 Lacs
Mumbai Suburbs, Mumbai, Mumbai (All Areas)
Work from Office
Urgent recruitment Process: Tata digital (Slab 1- Travel native) Qualification: HSC/Graduate Experience: 6 months and above Travelling background(confirmation/cancellation/booking) Required Candidate profile Shift: Rotational shift from 9am-9pm any 9 hours shift Any 1 week off Salary: 29000 CTC Location - Malad Aspee Date Of Joining : Immediate
Posted 3 months ago
1 - 6 years
4 - 6 Lacs
Nasik, Pune, Mumbai Suburbs
Work from Office
International Voice Process ( Expedia Voice ) Five Days Working || Two Off's Rotational Shift's Both Side Cab Salary - Up to 6 Lpa + Incentives Location - Navi Mumbai For More Details Contact HR Simranjit @999936729 Required Candidate profile Any Grad / UG With Min 1 Year International Travel Experience is Mandatory Candidate Must Have Work Experince in GDS ( Amadeus , Sabre & Galileo )
Posted 3 months ago
1 - 6 years
3 - 6 Lacs
Navi Mumbai
Work from Office
Role :- Customer Service ( Process Expedia ) Any grad/ug with min 1 year international travel experience required Salary upto 6 Lpa Both sid cabs Location :- Navi Mumbai If More info call or whats App HR Sanjana @ 9999129207 Required Candidate profile NOTE :- Must have knowledge of Amadeus/GDS/Galileo/IATA Perks and benefits Accommodation for 15 days !! + Flight ticket
Posted 3 months ago
1 - 6 years
2 - 6 Lacs
Navi Mumbai
Work from Office
Any Graduate with min 1 Year International Travel Exp Can Apply 5 Days working || Two Off's Both Side Cab Salary - Up to 6 Lpa CTC Company Location : Navi Mumbai / Chennai For More Info Call & WhatsApp HR YASH @ 9811788353 Required Candidate profile Need Immediate Joiner Candidate must have knowledge in GDS , Amadeus & Sabre For relocation from Other City Company Provide 15 Days Accommodation & Joining Bonus + Travel Virtual Interview
Posted 3 months ago
1 - 4 years
3 - 6 Lacs
Navi Mumbai
Work from Office
Experience - 1 year in Travel Candidates MUST HAVE worked on GDS & Amadeus 5 Days Working CTC- upto 6 lpa Location - Airoli Immediate Joiners only Interested candidates can contact me or drop your CV on HR @9953855726 Required Candidate profile If candidates is relocating in chennai or numbai from any other city than comapny can provide. 15 days accomodations + Travel Tickets + Notice period bye out
Posted 3 months ago
1 - 6 years
2 - 4 Lacs
Delhi NCR, Bengaluru, Gurgaon
Work from Office
The primary responsibilities for this role will include handling customer inquiries, resolving complaints, processing bookings, and maintaining high customer satisfaction levels. Co-ordination Fleet Management Required Candidate profile Previous exp in a Car Rentals reservation/ customer service role or Hotel ( Travel Desk) Excellent communication & comprehension skills Multitasker Flexible to work in shifts
Posted 3 months ago
2 - 5 years
2 - 2 Lacs
Pune
Work from Office
Responsible for vehicle & driver follow-up Responsible for checking of vehicle documents, hygiene and all necessary things i.e. water bottle, newspaper, magazine, First-Aid Kit, Fire extinguisher, tissue paper, Car Fresher, Driver Shoes, Uniform, ID card etc. Current day vehicle allotment & Next day planning Check all vehicles having sufficient fuel. Booking plotting on time & confirmation Follow-up of Corporate Monthly Dedicated vehicle & Report preparation Maintain Debit Register Checking & Handover to Accounts daily basic Collection of duty slip local & outstation vendor. Check Drivers Attendance daily basic Maintain record with necessary details of Walk In Client / Direct payment booking Send vehicle tracking message on group Night / day shift Responsible for client complaint emails & immediate reply by phone, email, SMS Maintain daily customer feedback & Complaint Report. Consolidated report preparation of Credit Card / Direct Payment / Walk In Client Responsible for monthly vehicle replacement record maintain. To take overall review for corporate monthly vehicle Taking care of client escalations Planning for shift roster on weekly basis To check VVIP bookings also deployed them best driver and car Take extra care of VIP & VVIP booking.
Posted 3 months ago
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The reservation job market in India offers a variety of opportunities for job seekers looking to work in this field. With the increasing demand for reservation professionals in various industries, there are plenty of job openings available for those with the right skills and qualifications.
The average salary range for reservation professionals in India varies based on experience and location. Entry-level positions may start at around INR 2-3 lakhs per annum, while experienced professionals can earn up to INR 8-10 lakhs per annum or more.
In the field of reservation, a typical career path may include roles such as Reservation Agent, Reservation Supervisor, Reservation Manager, and Reservation Director. As professionals gain experience and expertise, they can move up the career ladder to higher positions with more responsibilities.
In addition to proficiency in reservation systems and processes, reservation professionals may be expected to have skills in customer service, communication, problem-solving, and attention to detail. Knowledge of hospitality industry trends and software tools may also be beneficial.
As you prepare for interviews for reservation roles in India, make sure to showcase your skills and experience effectively. With the right preparation and confidence, you can land your dream job in this dynamic field. Good luck!
Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.
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Amazon
6322 Jobs | Seattle,WA
Oracle
5543 Jobs | Redwood City
Capgemini
5131 Jobs | Paris,France
Uplers
4724 Jobs | Ahmedabad
Infosys
4329 Jobs | Bangalore,Karnataka
Accenture in India
4290 Jobs | Dublin 2