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1.0 - 10.0 years

2 - 6 Lacs

Thane, Maharashtra, India

On-site

Hiring For Airline process (Travel Consultant) Location : Malad / Airoli 5 days Working (Rotational Shift) Salary : 32k to 42k In hand + 50k Joining Bonus 1+ years of experience in Travel Process Responsibilities: Assist members with understanding program benefits and consult them on product inquiries Resolve questions and be able to process all travel inquiries Assist members with schedule changes, reinstate cancelled bookings Requirements: 1+ years of experience in Travel Process Excellent communication with fluency in English To fix a slot of Interview Call Kabir 8779897221 If profile is not suitable for you please pass on same to your friends & colleagues. Regards Kabir

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1.0 - 6.0 years

3 - 6 Lacs

Gurugram

Work from Office

Opening in Travel Profile for Gurgaon Location Any GDS -Amadeus/Galielo/Sabre Knowledge is mandatory Must have knowledge of travel Reservation, Fare calculation, fare rules, Itinerary, Schedule change Required Candidate profile 2yr experience on GDS Mannual commands can apply Good Travel Knowledge Good communication skills Interested can share CV @ 9871856986, 9354352748

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1.0 - 5.0 years

2 - 6 Lacs

Chennai

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Technical Skills Minimum 1 year of Amadeus, Sabre or Galileo working experience a MUST, must be adept at the latest versions of any of the GDSs (Global Distribution Systems). Farelogix experience a plus. Knowledge of fare rules, schedule changes, name corrections, MCOs, Residuals, manual calculations, complex itineraries (international, multi-destination, different currencies), etc. Experience in Ticket issuance, reissuances (exchanges) a plus. Track record of low error rate; low airline debit memos/financial losses. Microsoft Office application skills, including Outlook, and Excel Basic internet and web-based application skills Role & responsibilities Minimum 1 year of Amadeus, Sabre or Galileo working experience a MUST, must be adept at the latest versions of any of the GDSs (Global Distribution Systems). Farelogix experience a plus. Good experience in Ticketing (issuance, exchanges, MCOs, residuals, schedule changes and name change processing) and/or Fare Auditing for an airline carrier. Quality performance: low error rate; low airline debit memos/financial losses. Minimum 1 year of Amadeus, Sabre or Galileo working experience a MUST, must be adept at the latest versions of any of the GDSs (Global Distribution Systems). Farelogix experience a plus. Minimum 1 year of experience in Ticketing and/or Fare Auditing. Independently driven to learn new applications, technologies, skills and a self-starter Highly organized and detail-oriented with a very strong focus on process, trends, and root cause analysis 5 days working 2 rotational offs Cab facility Location is Chennai Salary upto 5.5 LPA Interested candidates can Share your details on 7678666623 or yuvraj.mandal@nlbtech.in

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0.0 - 1.0 years

2 - 5 Lacs

Noida, Gurugram, Delhi / NCR

Work from Office

Hiring for Aviation (Captive Unit) Graduation not req Salary Upto - 40k CTC Attendence allowance - 4.4k Night shift allowance - 4.4k Incentives upto - 15k Noida location | Both side cabs 9870413982 (Khushi)

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7.0 - 10.0 years

7 - 11 Lacs

Mumbai, Maharashtra, India

On-site

Responsibilities: Process Improvement: Identify opportunities for process improvement, waste removal, and cost reduction using Lean Six Sigma tools Project Management: Plan, facilitate, and execute continuous improvement events such as Kaizen Change Management: Support change management initiatives to ensure successful implementation and adoption of changes Performance Management: Define and monitor key performance indicators (KPIs) to track progress and ensure alignment with organizational goals Collaboration: Work closely with cross-functional teams to drive standardization and optimize processes Training and Coaching: Teach and coach teams on continuous improvement methodologies and tools Responsible for the acceptance and application of global standards in local CX & Execution teams, including change management Open and constructive challenge of standardization practice that does not facilitate customer quality, increase efficiency and a digitization agenda Support Area CX Manager on defining complementing local metrics to the global KPIs and ensure performance management cycles are in place and followed up across CX & Execution teams. Coordinate and review all functional excellence activities in Area and develop change management strategies to ensure successful implementation and adoption of changes. Promote continuous improvement mindsetin the CX & Execution teams in coordination with GSC Supporting teams via application of LEAN techniques/tools. Identity current process and/orCX & ExecutionGaps and propose solutions to improveCX & Executionoutcomes across assigned business area. Co-create or facilitate TIP withwith quantifiable savings in cost or effort; or improvement to Customer-felt KPIs / Operational KPI. Qualifications: Education: Bachelor's degree in Business, Engineering, or a related field, MBA Experience: Proven experience in continuous improvement, process optimization, or a similar role. Skills: Strong analytical, problem-solving, and project management skills. Proficiency in Lean Six Sigma principles is often required Communication: Excellent communication and interpersonal skills to effectively collaborate with various stakeholders This role is essential for organizations looking to enhance efficiency, reduce costs, and improve overall performance. Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements. We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing .

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1.0 - 6.0 years

2 - 7 Lacs

Noida

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Responsibilities: * Collaborate with airlines on reservations, fares, and ticketing. * Must have experience on PPC calls. *Excellent and fluent English comm skills Intrested candidates drop your cv on simran.hr@aceflighthub.com Contact: 8077757573 Travel allowance Marriage & childbirth gifts Over time allowance Annual bonus Sales incentives Performance bonus Referral bonus Leave encashment

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5.0 - 8.0 years

7 - 12 Lacs

Jaipur

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Key responsibilities include managing booking systems, updating room inventory, setting and adjusting rates, and implementing promotions in coordination with marketing. Able to manage multiple platforms and use PMS/CRM software efficiently.

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2.0 - 7.0 years

4 - 9 Lacs

Mumbai

Work from Office

Greetings from ATPI Group!!! We are looking for a candidates with good knowledge in reservation, fresh bookings, ticketing, ticket issue/reissue, ticket cancellation, GDS, Amadeus, Galileo, PNR, etc. Position: Travel Consultant/Sr. Travel Consultant Experience: Minimum 3 yrs (relevant) Qualification: HSC/Graduation/Post-Graduation Location: Nahur Job description: Proficient in all aspects of domestic and international travel includes air, car, hotel and rail. Process all reservations on behalf of client accounts air, land and other ancillary services Includes all reservation elements including seat assignments and special requests Provides advice and consultation to clients for international documentation Follows best practices for booking and issuing tickets Delivers operational requirements and applies appropriate travel policy guidelines according to client specifications Ensures data quality standards are met including reporting elements and traveler profile information. Balance efficiency and effectiveness Works efficiently to provide prompt service and to meet productivity standards Responsible for managing incoming calls and emails within service level expectations Ensures tickets and informational requests are provided in a timely manner Maintains queues and follow-up on client requests Helps team members with overflow work and tasks Maintains rapport and works professionally with suppliers, vendors and third-party companies Takes steps to avoid debit memos and errors Competencies: Excellent communication skills both written and verbal. GDS experience preferably Amadeus. A good knowledge of world geography/ maritime. Self-assertive, Commercial insight and Effective time management. Qualification & Experience Graduate/ UG in any stream. IATA will be an added advantage. At least 1 year travel industry experience. Interested candidates can share their updated resumes on sheetal.dobal@atpi.com asap.

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1.0 - 3.0 years

2 - 3 Lacs

Chandigarh

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Sun Park Resort Manali is looking for Reservation Executive - Sun Park Hotel & Banquet, Chandigarh to join our dynamic team and embark on a rewarding career journey Able to handle incoming calls or emails and provide information to customers regarding reservations, availability, prices, and promotions Able to use reservation systems and other related software to make bookings, process payments, and confirm reservations Should be able to cross-sell, suggest additional products or services to customers, such as car rentals, tours, or restaurant reservations Able to handle customer complaints or issues effectively, often by communicating with other departments or suppliers to resolve the problem Generating reports, analyzing trends and make recommendations to management to improve customer service and sales Excellent communication and customer service skills

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2.0 - 7.0 years

9 - 13 Lacs

Mumbai

Work from Office

Job description Primary role is to handle global customers. Regular QBR with customer. Customer visits PAN India. Ensure target achievement through sales. Will be responsible for identifying suitable large opportunities in the market place Would understand customer requirements To close the deals (technical & commercial), with detailed order terms and set customer expectations. Responsibilities: Primary role is to handle global customers Regular QBR with customer Customer visits PAN India Ensure target achievement through sales Will be responsible for identifying suitable large opportunities in the market place Would understand customer requirements To close the deals (technical & commercial), with detailed order terms and set customer expectations What we are looking for: Any Post gratuate with good exp in IT infrastructure sales Excellent communication skill client handling ability Able to travel Share this job Job Skills Apply now Apply for this job and hear back from the hiring manager in under 48 hours! Get In touch Are you interested in working with us? * Hot Links Reach Us 78, Ratnajyot Industrial Estate, Irla Lane, Vile Parle (W), Mumbai 400056. INDIA. Call Us

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1.0 - 5.0 years

5 - 9 Lacs

Jamnagar

Work from Office

Are you a master of words with a knack for crafting engaging scripts in GujaratiWere searching for a creative genius to develop dynamic content, ranging from dialogues to narrations, while building an extensive pronunciation dictionary If youre ready to blend creativity with precision and bring scripts to life, this is the perfect role for you! Project Overview and Expectations The role involves producing a high volume of short script sessions, collaborating on topics, and ensuring precise delivery in txt format The linguist will be responsible for creating 33 hours of diverse script content per language, including English sentences, and developing a comprehensive pronunciation dictionary for each language, TELUS International AI Community Our global AI Community is a vibrant network of 1 million+ contributors from diverse backgrounds who help our customers collect, enhance, train, translate, and localize content to build better AI models Become part of our growing community and make an impact supporting the machine learning models of some of the worlds largest brands, Qualification path If you are meeting the basic requirements outlined below you are welcome to apply to this task and our team will reach out to you at once! Requirements: Primary Language: Gujarati Fluency in English Legal working eligibility required Must have a degree (BA/MA) in Linguistics, Computational Linguistics, and Extensive knowledge of Gujarati phonetics and phonology Proficiency in using the International Phonetic Alphabet (IPA) Experience in corpus linguistics and natural language processing, with Gujarati language data Strong analytical skills, particularly in statistical language analysis Familiarity with text-to-speech systems and their linguistic foundations

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1.0 - 5.0 years

5 - 9 Lacs

Bengaluru

Work from Office

Are you a master of words with a knack for crafting engaging scripts in GujaratiWere searching for a creative genius to develop dynamic content, ranging from dialogues to narrations, while building an extensive pronunciation dictionary If youre ready to blend creativity with precision and bring scripts to life, this is the perfect role for you! Project Overview and Expectations The role involves producing a high volume of short script sessions, collaborating on topics, and ensuring precise delivery in txt format The linguist will be responsible for creating 33 hours of diverse script content per language, including English sentences, and developing a comprehensive pronunciation dictionary for each language, TELUS International AI Community Our global AI Community is a vibrant network of 1 million+ contributors from diverse backgrounds who help our customers collect, enhance, train, translate, and localize content to build better AI models Become part of our growing community and make an impact supporting the machine learning models of some of the worlds largest brands, Qualification path If you are meeting the basic requirements outlined below you are welcome to apply to this task and our team will reach out to you at once! Requirements: Primary Language: Gujarati Fluency in English Legal working eligibility required Must have a degree (BA/MA) in Linguistics, Computational Linguistics, and Extensive knowledge of Gujarati phonetics and phonology Proficiency in using the International Phonetic Alphabet (IPA) Experience in corpus linguistics and natural language processing, with Gujarati language data Strong analytical skills, particularly in statistical language analysis Familiarity with text-to-speech systems and their linguistic foundations

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3.0 - 7.0 years

15 - 20 Lacs

Mumbai

Work from Office

Job Title: Global Assistant CMI Manager Lifebuoy Work Location: Mumbai HO Function/BU: Personal Care, CMI Key Responsibilities Build a strategic, sustainable business advantage for the Lifebuoy business in the short and long term by combining deep consumer-centricity with a nuanced understanding of business performance and strategy, Build effective and collaborative relationships with marketing business partners and across functions of finance, R&D, and CTI to understand key business objectives and thereby identify and communicate the role and value that market data and consumer research play in the decision-making process Distill business objectives into clear research briefs, and communicate actionable insights based on data-based findings and logic to enable informed decisions, Develop understanding of the marketing mix creation process and ensure clarity of key risky assumptions and hypotheses to be tested in research at respective stages, Learn and employ a range of qualitative and quantitative research methodologies and primary and secondary data, choosing the methodology/source which are best suited for the business and research objectives at hand, Ensure rigour in research design, data collection, analysis, and recommendations, collaborating with research agency partners where applicable, Key Accountabilities Oversee and implement high-quality research and analysis with the support of the line manager: I Communicate with business partners to identify primary and secondary business objectives in the context of business strategy, summarized in research briefs ii Determine optimal research design and methodology in consideration of research objectives, and any budget and timeline considerations, in collaboration with research partner agencies iii Conduct and coordinate research with research partner agencies in being involved in research inputs and key deliverables iv Analyse, interpret data and ensure clarity of research findings; discuss with research agency partners where applicable Share actionable findings and recommendations with business partners and stakeholders Monitor and summarize market performance of Lifebuoy and competition across multiple markets and formats with key performance indicators (sales, penetration, equity, etc ), with clear interpretation of the brand performance vs competition and category, and a deep dive into areas of decline for improvement and opportunities for growth, Analyse and synthesize data and information from different sources, whilst identifying where different sources complement others, or where data/information gaps are present, Leverage dashboards and data portals to enable efficient data consolidation across data cuts, Play a supportive role in key business processes with optimal ways of working with business partners as a CMI business partner e-g , Innoflex, Business Case Development, Skills, Experience & Qualifications Demonstrated experience using quantitative/qualitative and analytical skills to generate insights that inform business strategy, Market research experience on either a client or research agency, Experience in one or more of the following areas: i Experience in delivering customized research projects qualitative and/or quantitative ii Experience in analysis of syndicated data sources, e-g , consumer panel and retail audit Intellectual curiosity and analytical ability to explore, weigh, and consolidate various perspectives in consumer lives and business strategy, to arrive at a reasoned and objective conclusion and recommendation, High personal responsibility and accountability, Good team player with great communication skills, Rigour in the quality of work with great attention to detail, Flexibility to adapt to the fast-paced and changing context, Willingness and openness to learn from others and the past, and in envisioning possibilities for the future,

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0.0 - 6.0 years

3 - 4 Lacs

Mumbai

Work from Office

Contact appropriate individual or department (eg, Sales, Data Administration, Accounting) as necessary to resolve guest calls, requests, or problems. Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott, including up-selling. Determine and give complimentaries to guests as gifts for their patronage (eg, rewards points, show tickets, gift certificates). Promote awareness of brand image internally and externally. Process requests for redeeming Marriott Rewards points. Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Enter Marriott Rewards information into appropriate software when taking guest reservations. Answer, record, and process all guest calls, requests, questions, or concerns. Perform general office duties to support Sales & Marketing (eg, filing, sending emails, typing, faxing). Assist management in training and motivating employees; serve as a role model. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Monitor the performance of others to ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or G. E. D. equivalent. Related Work Experience: At least 2 years of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

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0.0 - 6.0 years

3 - 4 Lacs

Agra

Work from Office

Contact appropriate individual or department (eg, Sales, Data Administration, Accounting) as necessary to resolve guest calls, requests, or problems. Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott, including up-selling. Determine and give complimentaries to guests as gifts for their patronage (eg, rewards points, show tickets, gift certificates). Promote awareness of brand image internally and externally. Process requests for redeeming Marriott Rewards points. Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Enter Marriott Rewards information into appropriate software when taking guest reservations. Answer, record, and process all guest calls, requests, questions, or concerns. Perform general office duties to support Sales & Marketing (eg, filing, sending emails, typing, faxing). Assist management in training and motivating employees; serve as a role model. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Monitor the performance of others to ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or G. E. D. equivalent. Related Work Experience: At least 2 years of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

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0.0 - 3.0 years

3 - 4 Lacs

Gurugram

Work from Office

Serve guests from around the world as they embark on their travel journey. Create an effortless experience and build raving brand fans by answering questions about property facilities, services, and room accommodations to support our overall vision to be the world s favorite travel company. Handle incoming contacts for a variety of Marriott brands and assist customers with their booking needs or questions through preferred channels including voice, email, and chat. Responsibilities include processing reservation requests and support of basic loyalty and customer care requests. This role will identify guest reservation needs and follow sales techniques to maximize revenue. Ensure compliance with policies and procedures for special booking rules and requests, loyalty guidelines and case management. Provide customer support through assistance and guidance in issue resolution, and an open communication with Marriott properties, related company contacts, and third parties. Follow all company policies and procedures; ensure personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or G. E. D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

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0.0 - 1.0 years

1 - 3 Lacs

Gurugram

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Responsibilities: * Manage reservations via phone/email * Upsell hotel amenities & services * Maintain customer database accuracy * Process bookings & cancellations * Coordinate tour package itineraries

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0.0 - 2.0 years

3 - 6 Lacs

Khopoli

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Job Description Key Responsibilities: People Management Provide effective support to the team to enable them to provide effective and efficient services, Respond to customer queries by resolving issues in a timely and efficient manner to ensure customer satisfaction, Financial Management Identify optimal, cost effective use of the resources and educate the team on the same, Operational Management Ensure quality and appropriateness of customer service provided, To maintain Front Office log book and shift reports, Respond to inquiries and resolve problems in an effective manner, Ensure all guests receive a swift, smooth, professional and friendly check in and check out Ensure quality in all aspects of the job, Maintain record of all banquet and any other functions in the hotel, Liaise with other departments for the resolution of day-to-day administrative and operational issues, Carry out other duties which naturally fall within the reasonable expectations of the post, Adhere to the Procedures & Standards Manual, Display a proactive approach in initiating and implementing initiatives to provide an improved service in all areas, Liaise with Housekeeping for the Room Status, Handle additional responsibilities as and when delegated by the Management, Hygiene / Personal Safety / Environment Ensures that the workplace and storage areas remain clean and tidy Respects the instructions and safety guidelines for the equipment (s)he uses Applies the hotel's security regulations (in case of fire etc) Respects the hotel's commitments to the "Environment Charter" (saving energy, recycling, sorting waste etc) and meets Novotel' ISO 14001 environmental commitments as applicable to the role, if the hotel is involved in the programme, Key Contacts Liaises with Responsible for (as assigned) Sales & Marketing team Front Office Team Housekeeping Team Reservations Team Trainees Occupational Health & Safety Employee Responsibility All employees to safeguard their health and safety, and the health and safety of others, in the workplace, Replacement And Temporary Mission Be ready and responsible for any job, which may be assigned by the Management,

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1.0 - 4.0 years

4 - 7 Lacs

Coimbatore

Work from Office

Company Description "Why work for Accor We are far more than a worldwide leader We welcome you as you are and you can find a job and brand that matches your personality We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accors limitless possibilities, By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality Discover the life that awaits you at Accor, visit https://careers accor,/ Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS" Job Description We are seeking a dynamic and customer-oriented Assistant Manager Guest Service to join our team in Coimbatore, India In this role, you will be responsible for maintaining high-quality guest services and assisting the Guest Service Manager in overseeing the daily operations of our hotel's front-of-house services, Ensure exceptional guest experiences by maintaining high standards of service in areas such as arrivals, departures, rooming, and special requests Assist in optimizing hotel occupancy and room rates to maximize revenue Handle guest complaints professionally and effectively, ensuring prompt resolution Support the Guest Service Manager in operating a highly proficient and productive guest services department Conduct and assist in training programs for the Guest Service team Collaborate with other departments to ensure seamless guest experiences Implement and maintain standard operating procedures for the guest service department Monitor and improve systems and procedures to enhance operational efficiency Assist in managing reservations and coordinating with housekeeping for room readiness Contribute to sales efforts by promoting hotel services and special offers Ensure compliance with health and safety regulations Participate in departmental meetings and continuous improvement initiatives Qualifications Proven experience in guest services or hospitality industry, preferably in a supervisory role Strong understanding of hotel operations, including front desk, reception, cashiering, and reservations Excellent customer service skills with a focus on guest satisfaction Demonstrated leadership abilities and experience in training and developing team members Strong problem-solving skills and ability to handle guest complaints effectively Proficiency in hotel management software and reservation systems Excellent communication and interpersonal skills Ability to multitask and work efficiently in a fast-paced environment Detail-oriented with strong organizational skills Sales-oriented mindset with the ability to upsell hotel services Flexibility to work varying shifts, including weekends and holidays Knowledge of health and safety regulations in the hospitality industry Familiarity with the local area and attractions in Coimbatore is a plus Additional Information Our Commitment To Diversity & Inclusion We are an inclusive company and our ambition is to attract, recruit and promote diverse talent,

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7.0 - 10.0 years

2 - 4 Lacs

Mumbai, Lower Parel

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Position Summary: The Executive Assistant is responsible for overseeing the front office operations, ensuring exceptional service delivery to clients and visitors. This role involves managing the front office team, handling complex inquiries, and ensuring smooth day-to-day operations while maintaining high standards of professionalism and efficiency. Key Responsibilities: 1. Team Management: o Supervise and lead the front office team, including receptionists and administrative staff. o Conduct regular training and performance evaluations for team members. o Schedule and delegate tasks to ensure optimal coverage and efficiency. o Work with the team to maintain and develop databases and mailing lists to ensure they are always current and up to date. 2. Customer Service: o Act as the primary point of contact for high-level client interactions and complex inquiries. o Resolve escalated customer complaints and issues promptly and effectively. o Ensure the front office provides a welcoming and professional environment. 3. Operational Efficiency: o Oversee daily front office operations, including check-in/check-out procedures, phone management, and appointment scheduling. o Monitor and manage office supplies inventory and ensure all equipment is in working order. o Implement and refine front office procedures to improve efficiency and service quality. 4. Administrative Support: o Provide administrative support to senior management and other departments as required. o Prepare reports, handle correspondence, and manage documentation related to front office activities. o Take responsibility for the ordering of stationary and office supplies. 5. Quality Assurance: o Maintain high standards of cleanliness and organization in the front office area. o Ensure compliance with company policies and procedures, as well as relevant health and safety regulations. 6. Collaboration: o Work closely with other departments to coordinate activities and address any issues affecting the front office. o Set up and maintain the integrated electronic and paper based filing systems. o Assist in the planning and execution of company events or special functions. o Arranging travel and accommodation. 7. Technology Management: o Oversee the use of front office technology systems, including phone systems, reservation software, and CRM tools. o Troubleshoot technical issues and coordinate with IT support as needed. Qualifications: Education: Bachelors degree in Business Administration, Hospitality Management, or a related field preferred. Experience: Minimum of 5 years of experience in a front office or customer service role, with at least 2 years in a supervisory or senior position. Skills: o Strong leadership and team management abilities. o Excellent interpersonal and communication skills. o High level of organizational and multitasking skills. o Proficiency in office software and technology systems.

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8.0 - 10.0 years

5 - 9 Lacs

Gurugram

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At least 8 years of Travel Domain experience on product combinations of Air, Hotel, Sightseeing, Transfers, Rail, Cruises, EuroRail etc. Should have Team handling experience such as Application support, Client Support, troubleshooting or incident management. Responsible for TAT and SLA management. Will be responsible to handle the team that will be answering the first level review of the issues and concerns in the product application received via email, voice call, or instant messaging and to provide updates and completion information. To Manage and resolve problem tickets for assigned applications within designated performance metrics and in accordance with all applicable SOPs, team processes and management guidelines. Responsible to gather product enhancement requirement from Business heads and create the scoping document. Review support tickets raised to technical team to ensure that the issue is genuine and shall be raised for prioritization. Regular coordination with the Technical Support Team

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3.0 - 4.0 years

3 - 6 Lacs

Ahmedabad

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Job Description Roles and Responsibilities: Identifies new reservations sales business to achieve personal and property revenue goals. Understands the overall market, including competitors strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them. Closes the best opportunities for the property based on market conditions and property needs. Monitors same day selling procedures to maximize room revenue and control property occupancy. Gains understanding of the property’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution. Responds to incoming reservations sales opportunities for the property that are outside parameters of the . Uses negotiating skills and creative selling abilities to close on business and negotiate contracts. Uses sales resources and administrative/support staff effectively. Assists in monitoring group reservation forecast data. Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence). Coordinates with clients to process rooming lists for groups Assists with monitoring accuracy of reservation sales orders within tracking systems. Tracks no-show reservations and processes charges as needed. Checks daily arrivals to ensure all necessary billing instructions are applied to reservations. Manages wait list and prioritizes order of wait list contacts to be made. Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company. Handles guest complaints and disputes following the instant pacification procedures. Develops, implements, and maintains a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job. Desired Candidate Profile: Possess a degree in Tourism/Hospitality Management Possess at least 3-4 years relevant hospitality experience in reservation department. Good communication and interpersonal skills (mandatory) Perks and Benefits: 5 day working week (rotational week offs) yearly appraisals & festive bonus.

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2.0 - 7.0 years

1 - 5 Lacs

Jaipur

Work from Office

To provide courteous, professional, efficient and flexible service consistent with the hotels policies in order to maximize guest satisfaction. To be entirely flexible and be able to be rotated within the different sub departments of the Rooms division, or any other departments as assigned and as necessary. To ensure that the guests are offered the highest level of personalized service at all times and to report guest complaints or problems to supervisors if no immediate solution can be found and assure follow up with guests. Awareness of hotel activities and a proper handover of the pending points for next shifts follow up and action is crucial. To be aware of all hotel services, facilities, and promotions, and knowledgeable of upselling techniques. To balance the cash report and remittance envelop at the end of the shift, perform opening and closing procedures, and ensure that the Assistant Manager Front Office signs all rebate and paid out vouchers with a clear explanation. To check and update the allocation of rooms for all guests and follow up on the special requirements requested by the guests. To maintain a regular contact with long stay and suite guests to ensure their stays are an enjoyable one. General responsibilities are to maintain a high standard of grooming and hygiene at all times, to maintain a good rapport and working relationship with colleagues and all other departments. Full support to Supervisors and team is essential, for any other reasonable duties and responsibilities are assigned. Qualifications Responsible to welcome all guests, ensuring they have an exceptional staying experience, creating lasting memories and building relationships. You will bring our purpose to life, by using your personal flair and style when interacting with our guests. Ideally you have a relevant degree or diploma in Hospitality or Tourism management. Minimum 2 years' work experience in hotel operations. Good customer service, communications and interpersonal skills are a must.

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3.0 - 5.0 years

1 - 4 Lacs

Bengaluru

Work from Office

Educational Qualification: Bachelor's degree in Geography, Earth Sciences, Remote Sensing, Physics (or related engineering fields) Work Experience: 3-5 years of experience in a related role, preferably in the satellite or earth observation industry. Role Description: We are looking for an enthusiastic and self driven individual to join our satellite operations team as an Imaging Coordinator. The ideal candidate will be responsible for making critical decisions on imaging priorities for our satellites, balancing various external and internal stakeholder needs, and ensuring optimal utilization of our satellite resources. Responsibilities & Duties: Providing data/trends to the mission planning team to implement the right strategies for prioritizing imaging targets based on multiple factors (including but not limited to customer requirements, emergencies, calibration needs, and long-term archival value). Staying informed about global events/disasters with a geographical impact to proactively identify high-priority imaging opportunities. Collaborating with the sales and customer success staff at Pixxel to understand and manage customer expectations regarding imaging schedules and deliverables. Working closely with the satellite operations team to optimize imaging schedules and maximize the efficiency of our satellite constellation. Maintaining a comprehensive understanding of global geography, seasonality, and areas of strategic importance for various industries and applications. Analyzing and reporting on imaging prioritization decisions and their outcomes to improve future decision-making processes. Contributing to the development of a valuable image archive by identifying and prioritizing areas of long-term significance. Desirable Skills & Certifications: High attention to detail, strong analytical skills, and the ability to make data-driven decisions Excellent knowledge of global geography, current events, and geopolitics. Basic understanding of satellite operations and earth observation technologies. Superb communication and interpersonal skills, with the ability to manage expectations of diverse stakeholders. Ability to work under pressure and make quick, informed decisions in emergency situations. Good at programming and experience with python (or any other scripting language). Candidate Acumen: Proactive and self-motivated with a passion for earth observation and its applications. Strong problem-solving skills and ability to think creatively. Adaptable and able to thrive in a fast-paced, evolving industry. Team player with the ability to work effectively across different departments. Benefits: Health insurance coverage Unlimited leaves & flexible working hours Role-based remote work and work-from-home benefit Relocation assistance Professional Mental Wellness services Creche facility for primary caregivers (limited to India) Employee Stock Options for all hires

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3.0 - 5.0 years

1 - 5 Lacs

Gurugram

Work from Office

The associate will be part of TBO Platinum Desk which services the top B2B travelpartners across India. He/She willbe responsible for handling booking and post booking queries of the key travelpartners across India for their non- air travel. They will be one point ofcontact for all the service requests and must adhere to service SLA andproviding exceptional customer experience. Destination knowledge must: - Maldives, Mauritius, Sri Lanka, Dubai, Bali,Seychelles, Singapore, Thailand, Malaysia, South Africa, Hong Kong. Driving revenue and wallet share of the travel partners. Increasing the numberof transacting agents on a monthly level. Responsible for CSAT at booking and post booking level. Capable of maturely handling the travel partner escalations. Relationship building with the travel partner. The associate should have in-depth knowledge of hotel, flights and holidaypackage products and should be familiar with CRM platform. Ensure that their allocated set of travel partners are transacting with TBOevery month and pitch all non- air products. Should beable to work in result oriented with strong communication skills. Teamwork andcustomer focus is essential.

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