Skills: . Strong Communication, Flexibility, Telephone Etiquette, Multitasking, Positive Attitude, Eye to eye detail, Conflict and complaint resolution,. Job TitleF&B Service Hostess. LocationMachan Resorts LLP, Lonavala. Job TypeFull-Time. Job SummaryThe F&B Service Hostess is the first point of contact for guests in our dining area, ensuring a warm welcome and providing exceptional guest service. The ideal candidate will have a friendly personality, excellent communication skills, and a passion for hospitality. Key Responsibilities. Greeting & Seating Guests:. Welcome guests with a warm, friendly demeanor. Escort guests to their tables and present menus. Manage reservations and seating arrangements to maximize efficiency. Guest Interaction. Provide information about the menu, daily specials, and resort offerings. Handle guest inquiries and resolve complaints promptly. Coordination & Communication. Communicate guest needs and special requests to the service staff. Collaborate with the kitchen and service teams to ensure seamless service. Administrative Tasks. Maintain accurate records of reservations and guest preferences. Assist with billing and payment processes when required. Cleanliness & Presentation. Ensure the reception and dining areas are clean, organized, and presentable. Adhere to health and safety standards at all times. Qualifications. Previous experience as a hostess or in a customer-facing role, preferably in hospitality. Strong communication and interpersonal skills. Proficiency in handling reservations and POS systems. Ability to multitask and work effectively in a fast-paced environment. A pleasant and professional appearance and demeanor. What We Offer. Competitive salary and benefits. A positive and growth-oriented work environment. Opportunities for professional development within the company. How to ApplyInterested candidates can send their resumes to Careers@themachan.com. Show more Show less

If interested, you can apply here or share your CV over WhatsApp with Prerna Dewan on 08076179839. ABOUT PRAXIS SERVICES Join the Leader and Domain Expert in Customer Service South Asia Praxis is a leading Business Process Management company that services premium customers for a leading full-service luxury airline in India. Praxis also specializes in Hotel Reservation Sales for over 300 mid- scale to luxury hotels in India and outside India. It is also a domain expert in Revenue Management, on line Sales and Distribution, CRM, Database Marketing and Sales lead management for hotels. More than 23,000 rooms are transacted at its state-of-the-art global delivery centre in Gurgaon, National Capital region (NCR), New Delhi. JOB DESCRIPTION FOR SERVICE EXPERT Make the move from a Job to a Career. Learn Airlines intricate standard operating processes and superior customer service skills to embark a career in airlines. If you are a motivated team player with strong customer service attitude that drives customer satisfaction, then we have the perfect role for you! We are hiring Customer Service Experts for our Airline client. *EXCELLENT COMMUNICATION SKILLS* *VOICE PROCESS* Industry Worked in: Aviation, Hospitality, Travel, OTA, BPO Location: Gurgaon Job Requirement: *Excellent communication Skills in English is a pre-requisite *Ability to communicate effectively with customers on either a call or email or chat or a combination *Confident, Energetic & Assertive while conversing *Good working knowledge of MS Office (Word, Excel, Outlook) *GDS Hands on experience in Amadeus or Galileo will be an added advantage *Ability to handle complex situations *Should be flexible to work in shifts in a 24X7 operation with rotational week-offs as per process requirements *Prior work experience in Customer Service or Reservations in Aviation, Hospitality, Travel, OTA or in a BPO, will be helpful Education: - Graduation in any stream, Hotel Management / Aviation Diploma Holders etc. Why join Praxis? Great work life balance. 9 Hours a day, 5 days a week. Get paid on pro-rata for those wishing to work additional day or hour(s) in the day. Salary & Perks Best in the business. Besides, performance incentives, night allowance makes the total cost to company hugely appealing. Learning & Growth Performance is measured enabling sincere and hardworking individuals to get promoted to Team Leader / Supervisor, faster than their peers in the business. As Supervisor become eligible for Praxis TAM - Training for Assistant Manager, companys powerful and rewarding Management Training Program. Work Hours: Rotational - 24 X7 operations - 08:00 A.M. 05:00 P.M. - 11:00 A.M. 08:00 P.M. - 02:00 P.M. 11:00 P.M. - 11:00 P.M. 08:00 A.M. (For Male members only) Transport: Option to use airconditioned cars for pick up and drop to residence or transport allowance in lieu Location: Vatika Business Park, Sector 49, Sohna Road, Gurgaon- 122018

Responsibilities: * Close sales deals through effective communication and negotiation. * Meet revenue targets consistently. * Maintain customer relationships with interpersonal skills. Sales incentives

About The Role Your Role As the Executive Success Manager, you will be an integral partner to the CEO and the Executive Team, enabling them to function at peak efficiency. Your contributions will directly impact the organization"™s success by ensuring streamlined operations, proactive communication, and exceptional execution of priorities. If you have the expertise, foresight, and dedication to support leadership at the highest level, this role is for you. Key Responsibilities: - Serve as the operational backbone for the CEO while supporting the broader Executive Team. - Manage complex schedules, priorities, and workflows with precision across the leadership group. - Act as a liaison between the CEO, the Executive Team, and key stakeholders to ensure clear and timely communication. - Facilitate executive meetings, ensuring agendas, follow-ups, and deliverables are well-executed. - Plan and coordinate complex domestic and international travel arrangements for the Executive Team. - Organize key events, board meetings, and executive off-sites with attention to detail and flawless execution. - Support strategic initiatives through research, preparing reports, and driving accountability for action items. - Identify and implement processes to optimize efficiency within the Office of the CEO and broader Executive Team. - Leverage technology to enhance productivity and drive measurable results. Experience5+ years in a senior administrative, operational, or project management role, with significant experience supporting C-suite executives (including a CEO and broader leadership teams). Skills: Demonstrated expertise across all critical skills listed in the matrix. Mindset- A strategic thinker with a solutions-oriented approach. High emotional intelligence and absolute discretion in handling confidential information. Resilient, proactive, and adaptable in a dynamic, fast-paced environment. AvailabilityFlexible to align with US business hours to meet the demands of the role. Requirements Your Role As the Executive Success Manager, you will be an integral partner to the CEO and the Executive Team, enabling them to function at peak efficiency. Your contributions will directly impact the organization"™s success by ensuring streamlined operations, proactive communication, and exceptional execution of priorities. If you have the expertise, foresight, and dedication to support leadership at the highest level, this role is for you. Key Responsibilities: - Serve as the operational backbone for the CEO while supporting the broader Executive Team. - Manage complex schedules, priorities, and workflows with precision across the leadership group. - Act as a liaison between the CEO, the Executive Team, and key stakeholders to ensure clear and timely communication. - Facilitate executive meetings, ensuring agendas, follow-ups, and deliverables are well-executed. - Plan and coordinate complex domestic and international travel arrangements for the Executive Team. - Organize key events, board meetings, and executive off-sites with attention to detail and flawless execution. - Support strategic initiatives through research, preparing reports, and driving accountability for action items. - Identify and implement processes to optimize efficiency within the Office of the CEO and broader Executive Team. - Leverage technology to enhance productivity and drive measurable results. Experience5+ years in a senior administrative, operational, or project management role, with significant experience supporting C-suite executives (including a CEO and broader leadership teams). Skills: Demonstrated expertise across all critical skills listed in the matrix. Mindset- A strategic thinker with a solutions-oriented approach. High emotional intelligence and absolute discretion in handling confidential information. Resilient, proactive, and adaptable in a dynamic, fast-paced environment. AvailabilityFlexible to align with US business hours to meet the demands of the role.

Description -Complete movements of specific file folders from MMM infrastructure to Solventum File systems. -Consolidate file system folders utilized by the Emptoris Application into flattened structure. (Eliminate sub-folders) -Create repository used for ingestion into FileNet. Named Job Posting? (if Yes - needs to be approved by SCSC) Additional Details Global Grade C Level To Be Defined Named Job Posting? (if Yes - needs to be approved by SCSC) No Remote work possibility No Global Role Family To be defined Local Role Name To be defined Local Skills FileNet Languages RequiredENGLISH Role Rarity To Be Defined

Contact appropriate individual or department (eg, Sales, Data Administration, Accounting) as necessary to resolve guest calls, requests, or problems. Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott, including up-selling. Determine and give complimentaries to guests as gifts for their patronage (eg, rewards points, show tickets, gift certificates). Promote awareness of brand image internally and externally. Process requests for redeeming Marriott Rewards points. Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Enter Marriott Rewards information into appropriate software when taking guest reservations. Answer, record, and process all guest calls, requests, questions, or concerns. Perform general office duties to support Sales & Marketing (eg, filing, sending emails, typing, faxing). Assist management in training and motivating employees; serve as a role model. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Monitor the performance of others to ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or G. E. D. equivalent. Related Work Experience: At least 2 years of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None

Job involves handling travel requirements of corporate and institutional clients of the company. The candidates : Must have Knowledge of CRS (computerized Reservation System) Galileo Shall have Diploma in Travel Tourism / IATA Courses etc. Handle Independently Domestic & International Air Tickets. Attend query on Phone, in person and in Mails. Candidate should have excellent communication and interpersonal Skill. Interested Candidate can call and WhatsApp on 9650010291

Role & responsibilities This is a full-time on-site role for a Travel Associate located in Navi Mumbai. The Travel Associate will be responsible for handling travel arrangements, providing customer service, booking accommodations, and ensuring a seamless travel experience for clients. The role involves coordinating with airlines, hotels, and transportation providers to meet travel needs efficiently and effectively. Qualifications Strong customer service and communication skills Should have good experience with Global Distribution System (GDS)- Amadeus, Saber, Galileo Deep knowledge in schedule change, complex itineraries, issuance, reissuance exchanges, manual calculation. Attention to detail and organizational skills. Ability to work in a fast-paced environment and multitask. Proficiency in Microsoft Office Suite. Experience in travel industry is a plus. Any undergraduate/graduate can apply. Interested candidates can share their CV's at nikita.mirchandani@sutherlandglobal.com Regards, Nikita Mirchandani Associate Talent Acquisition 7089367699

Job Overview : We are looking for a dynamic and results-driven Corporate Travel Sales Consultant to represent our company and build relationships with corporate clients. The ideal candidate will introduce our travel services to businesses, secure new accounts, and maintain strong partnerships to drive revenue growth. You will play a pivotal role in growing our corporate travel business while ensuring exceptional service delivery. Key Responsibilities: 1. Business Development: Identify and prospect corporate clients that require travel management services. Develop and deliver compelling presentations to introduce our company, services, and unique value propositions. Generate leads through networking, cold calling, and attending industry events. 2. Sales and Relationship Management: Build and maintain strong relationships with corporate decision-makers (e.g., HR, Admin, Procurement teams). Negotiate and secure corporate travel agreements, ensuring alignment with client needs and company goals. Act as a trusted advisor, offering tailored solutions to simplify corporate travel processes. 3. Account Management: Serve as the primary point of contact for corporate clients, ensuring their travel needs are met efficiently. Proactively address client concerns and provide solutions to enhance satisfaction. Monitor client activity, identify growth opportunities, and maximize revenue potential. 4. Market Research and Strategy: Stay updated on market trends, competitor activities, and industry developments. Collaborate with the internal team to refine services and create customized travel solutions. Contribute to the creation of marketing strategies to attract and retain corporate clients. 5. Performance and Reporting: Meet and exceed individual and team sales targets. Maintain detailed records of sales activities, client interactions, and pipeline opportunities in the CRM system. Prepare regular reports on sales performance and market insights. Key Skills and Qualifications: 6. Education and Experience: Bachelors degree in Business Administration, Marketing, Travel, or related fields (preferred). Proven experience in B2B sales, corporate travel sales, or account management. 7. Skills: Strong sales and negotiation skills with a focus on closing deals. Excellent communication and presentation skills, both written and verbal. o Ability to develop long-term relationships and foster client loyalty. 8. Technical Proficiency: Familiarity with travel management systems or GDS platforms is an advantage. Proficiency in CRM tools and Microsoft Office Suite. 9. Personal Attributes: Self-motivated, goal-oriented, and able to work independently. o Professional demeanor with a client-first approach. Strong organizational and time management skills. 10. Benefits: Competitive base salary with performance-based incentives. Opportunities to work with prestigious corporate clients. Career growth and professional development opportunities. Travel benefits and perks.

Responsibilities: Coordinate travel itineraries from start to finish Book flights, hotels & visas for clients Manage domestic/international ticket requests Provide exceptional customer service at all times

Job Title: Holiday Package Process Consultant Job Summary: We are seeking an organized and detail-oriented Holiday Package Process Coordinator to manage and streamline the process of creating, booking, and ensuring the smooth operation of holiday packages. The ideal candidate will possess excellent communication skills, a strong customer service orientation, and the ability to coordinate various stakeholders to deliver a seamless holiday experience for customers. Key Responsibilities: Package Creation and Customization: Develop and design holiday packages that meet customer needs, preferences, and budget. Work with hotels, and transport companies to curate competitive and attractive holiday offerings. Customize packages based on specific client requests, including special accommodations, events, and activities. Booking and Reservation Management: Manage all bookings for holiday packages, including flight, hotel, transfers, and activities. Ensure timely and accurate booking confirmations for all components of the holiday package. Monitor availability and provide alternative options when necessary. Customer Support: Provide excellent customer service by responding to inquiries and resolving any issues or concerns related to holiday packages. Offer advice and recommendations on holiday destinations, package details, and itinerary options. Ensure customer satisfaction through effective communication before, during, and after the trip. Coordination with Vendors and Partners: Previous experience in travel or holiday package planning. Strong organizational and time-management skills. Knowledge of holiday destinations, travel trends, and customer expectations. Strong communication skills (both written and verbal). Benefits: Competitive salary Professional development opportunities 5 days working attractive incentives plans Interested candidates can drop their CV on 9818659676. Regards Bharti HR Manager

1. Customer Service 2. Booking 3. Execellent Communication skill 4. Organization We are seeking a detail-oriented Reservation Executive to manage guest bookings, ensure customer service, and handle inquiries for our hotel.

Amex GBT is a place where colleagues find inspiration in travel as a force for good and - through their work - can make an impact on our industry. We re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued. Ready to explore a career pathStart your journey. As a Travel C onsultant , you ll join our highly skilled team, providing outstanding service to our corporate business clients. We re most proud of our warm and inclusive culture, innovation in the travel tech space, internal promotions, and career advancement opportunities . M ost of our Traveler Care leadership started in this role , and you can find us in almost every other department at Amex GBT . What You ll Do Advise and arrange travel for corporate business customers (both individuals and groups) Conduct analysis and research on travel options, and pro-actively anticipate traveler needs to sell additional services Arrange and book domestic and international business travel, in a variety of complexity, for air, road, rail, and accommodations Use various Global Distribution Systems (GDSs), including Sabre, Apollo, Galileo and Amadeus. Training may be provided Ensure compliance to customers agreed travel policy, service provider policies, and regulatory requirements Use positive telephone service techniques and act on special customer requests Collaborate within your team to coach, mentor, and provide constructive feedback to improve service levels Exposure in catering to Ex India Market is a must, along with exposure in other APAC regions and other regions which includes EMEA and NORAM. We look forward to sharing more detailed job functions and key performance indicators during the interview process. What We re Looking For Passion for excellence in client service, including proactive anticipation of needs Native GDS expertise (Sabre or Galileo is mandatory) Professional communication (written and verbal) Exposure in catering to Ex India Market is a must Attention to detail Act with integrity, and look after personal traveler information Possess a strong understanding of the travel industry (background in business travel, leisure travel, or airline reservation) Resolving customer issues quickly and independently / with supplier Teamwork and openness to feedback This role is based out of our office in Bangalore. The shift schedule is between 9 AM - 8 PM. It is a 9-hour shift, Monday to Friday. Location Bangalore, India The #TeamGBT Experience Work and life: Find your happy medium at Amex GBT. Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and more. Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals. Develop the skills you want when the time is right for you, with global tuition assistance, access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first. We strive to champion Diversity, Equity, and Inclusion in every aspect of our business at GBT. You can connect with colleagues through our global Inclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action. Wellbeing resources to support mental and emotional health for you and your immediate family. And much more! A ll applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law. Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult GBT Recruitment Privacy Statement . What if I don t meet every requirement If you re passionate about our mission and believe you d be a phenomenal addition to our team, don t worry about checking every box;" please apply anyway. You may be exactly the person we re looking for!

Amex GBT is a place where colleagues find inspiration in travel as a force for good and - through their work - can make an impact on our industry. We re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued. Ready to explore a career pathStart your journey. As a Travel C onsultant , you ll join our highly skilled remote team, providing outstanding service to our corporate business clients. We re most proud of our warm and inclusive culture, innovation in the travel tech space, internal promotions, and career advancement opportunities . M ost of our Traveler Care leadership started in this role , and you can find us in almost every other department at Amex GBT . What You ll Do Advise and arrange travel for corporate business customers (both individuals and groups) Conduct analysis and research on travel options, and pro-actively anticipate traveler needs to sell additional services Arrange and book domestic and international business travel, in a variety of complexity, for air, road, rail, and accommodations Use various Global Distribution Systems (GDSs), including Sabre, Apollo, Galileo and Amadeus. Training may be provided. Must have Galileo experience. Ensure compliance to customers agreed travel policy, service provider policies, and regulatory requirements Use positive telephone service techniques and act on special customer requests Collaborate within your team to coach, mentor, and provide constructive feedback to improve service levels We look forward to sharing more detailed job functions and key performance indicators during the interview process. What We re Looking For Passion for excellence in client service, including proactive anticipation of needs Native Galileo and Sabre GDS expertise. Minimum 1 year experience of US and Asia bookings. Minimum 1 year experience in Corporate Travel bookings. Chat-hub experience is preferred. Professional communication (written and verbal) Attention to detail Act with integrity, and look after personal traveler information Possess a strong understanding of the travel industry (background in business travel, leisure travel, or airline reservation) Resolving customer issues quickly and independently / with supplier Teamwork and openness to feedback Our Traveler Care team is a 24/7 operation. We have specific colleagues dedicated to the night shift, however, please be flexible and prepared to work afternoon shifts (12-8pm) and weekends. Location Bangalore, India The #TeamGBT Experience Work and life: Find your happy medium at Amex GBT. Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and more. Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals. Develop the skills you want when the time is right for you, with global tuition assistance, access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first. We strive to champion Diversity, Equity, and Inclusion in every aspect of our business at GBT. You can connect with colleagues through our global Inclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action. Wellbeing resources to support mental and emotional health for you and your immediate family. And much more! A ll applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law. Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult GBT Recruitment Privacy Statement . What if I don t meet every requirement If you re passionate about our mission and believe you d be a phenomenal addition to our team, don t worry about checking every box;" please apply anyway. You may be exactly the person we re looking for!

Amex GBT is a place where colleagues find inspiration in travel as a force for good and - through their work - can make an impact on our industry. We re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued. Ready to explore a career pathStart your journey. As a Travel C onsultant , you ll join our highly skilled team, providing outstanding service to our corporate business clients. We re most proud of our warm and inclusive culture, innovation in the travel tech space, internal promotions, and career advancement opportunities . M ost of our Traveler Care leadership started in this role , and you can find us in almost every other department at Amex GBT . What You ll Do Act as visa officer with the willingness to jump in and flexibility in shifts to meet client needs Accepts, inspects, and processes passport/visa applications and supporting documents, ensuring all are acceptable and complete, all required information has been provided, and payments are accurate, in accordance with visa guidelines. Handles inquiries and concerns related to the application process and procedures by telephone, email and in person Produces and reviews all documents, meeting the specific requirements of visa consular offices Prepares all applications received for transmittal; including completing forms and mailing documents. Collects payments, issues receipts, completes daily cash reports and reconciles financial reports Follows up on mailings that appear to be undelivered Advises staff on new laws and policy changes affecting visa regulation and ensures compliance. What We re Looking For Detailed understanding of visa process for various countries Knowledge and experience of: Work Visa / Business Visa / Tourist Visa Experience working in a high touch service environment where performance is measured Background in handling visa for Business Travel, leisure or airline reservation is required. Experience in Marine Industry is an advantage Excellent Professional Communication - both written and verbal Diligent - ability to act with integrity, and deal sensitively with personal and confidential traveler information Ability to research and resolve customer service and traveler issues independently and /or with supplier Problem Solving, with a process improvement approach Able to work with a sense of urgency while maintaining a professional rapport and multi-task, accepting and adapting to change quickly and expertly Possess a strong understanding of travel trends and industry standard methodologies Location Bangalore, India The #TeamGBT Experience Work and life: Find your happy medium at Amex GBT. Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and more. Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals. Develop the skills you want when the time is right for you, with global tuition assistance, access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first. We strive to champion Diversity, Equity, and Inclusion in every aspect of our business at GBT. You can connect with colleagues through our global Inclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action. Wellbeing resources to support mental and emotional health for you and your immediate family. And much more! A ll applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law. Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult GBT Recruitment Privacy Statement . What if I don t meet every requirement If you re passionate about our mission and believe you d be a phenomenal addition to our team, don t worry about checking every box;" please apply anyway. You may be exactly the person we re looking for!

Amex GBT is a place where colleagues find inspiration in travel as a force for good and - through their work - can make an impact on our industry. We re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued. Ready to explore a career pathStart your journey. As a Travel C onsultant , you ll join our highly skilled team, providing outstanding service to our corporate business clients. We re most proud of our warm and inclusive culture, innovation in the travel tech space, internal promotions, and career advancement opportunities . M ost of our Traveler Care leadership started in this role , and you can find us in almost every other department at Amex GBT . What You ll Do Advise and arrange travel for corporate business customers (both individuals and groups) Conduct analysis and research on travel options, and pro-actively anticipate traveler needs to sell additional services Arrange and book domestic and international business travel, in a variety of complexity, for air, road, rail, and accommodations Use various Global Distribution Systems (GDSs), including Sabre, Apollo, Galileo and Amadeus. Training may be provided Ensure compliance to customers agreed travel policy, service provider policies, and regulatory requirements Use positive telephone service techniques and act on special customer requests Collaborate within your team to coach, mentor, and provide constructive feedback to improve service levels We look forward to sharing more detailed job functions and key performance indicators during the interview process. What We re Looking For Passion for excellence in client service, including proactive anticipation of needs Native GDS expertise (Sabre is preferred) Professional communication (written and verbal) Attention to detail Act with integrity, and look after personal traveler information Possess a strong understanding of the travel industry (background in business travel, leisure travel, or airline reservation) Resolving customer issues quickly and independently / with supplier Teamwork and openness to feedback This role is works on a Hybrid Model (3 days from the office in Goregaon and 2 days work from home). We work from Monday to Friday. This role caters to US market. Shift timing start in the evening anytime between 5 PM - 8 PM. It is an overnight shift. Location Mumbai, India The #TeamGBT Experience Work and life: Find your happy medium at Amex GBT. Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and more. Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals. Develop the skills you want when the time is right for you, with global tuition assistance, access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first. We strive to champion Diversity, Equity, and Inclusion in every aspect of our business at GBT. You can connect with colleagues through our global Inclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action. Wellbeing resources to support mental and emotional health for you and your immediate family. And much more! A ll applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law. Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult GBT Recruitment Privacy Statement . What if I don t meet every requirement If you re passionate about our mission and believe you d be a phenomenal addition to our team, don t worry about checking every box;" please apply anyway. You may be exactly the person we re looking for!

Manages rooms and function space inventory and ensures inventory is allocated and restricted properly to maximize revenue and profits for hotels in the market Responsible for building rates, packages and hotel sales strategy information in the hotel(s) inventory systems The position makes pricing and positioning recommendations for market hotels Conducts analysis of revenue, profit and demand associated with hotel rooms and space inventory Position contributes to forecasts, budgets, weekly and daily projections Position critiques sales strategy effectiveness and prepares historical and future analysis of revenue and profit opportunities CANDIDATE PROFILE Education and Experience A degree in a relevant business discipline preferred or demonstration of equivalent work experience CORE WORK ACTIVITIES Executing Revenue Management Projects and Strategy Manages room authorizations, rates and restrictions Manages function space authorizations, restrictions and rental Manages rooms inventory to maximize cluster rooms revenue Maintains the transient rooms inventory for the hotel(s) and responsible for maximizing transient revenue Releases group rooms back into general inventory and ensures clean booking windows for customers Ensures that the hotel(s) sales strategies are effectively implemented in the reservation system and the inventory system Prepares sales strategy critique Monitors transient and group inventory daily to ensure straight-line availability and maximization of revenue potential for all brands Ensures that sales strategies and rate restrictions are communicated, implemented and modified as market conditions fluctuate Supports cluster selling initiatives by working with all reservation centers Uses reservations system and demand forecasting systems to determine, implement and control selling strategies Ensures property diagnostic processes (PDP) are used to maximize revenue and profits Initiates, implements and evaluates revenue tests Ensures compliance and participation in company promotions and eCommerce channels Ensures all hotels follow brand strategies that will maintain and/or increase the hotel(s) revenue per available room (RevPAR) and revenue per available square foot (RevPAS) Understands the working relationship between sales, reservations and property management systems Participates in periodic regional reviews Promotes and protects brand equity Achieves and exceeds goals including performance goals, budget goals, team goals, etc Attends meetings to plan, organize, prioritize, coordinate and manage activities and solutions Establishes long-range objectives and specifying the strategies and actions to achieve them Demonstrates knowledge of job-relevant issues, products, systems, and processes Understands and meets the needs of key stakeholders (owners, corporate, guests, etc) Explores opportunities that drive profit, create value for clients, and encourage innovation; challenges existing processes/systems/products to make improvements Analyzing and Reporting Revenue Management Data Compiles information, analyzes and monitors actual sales against projected sales Creates long range forecast for rooms and catering by segment and updates forecast every period Creates weekly forecast for property operations and staffing purposes Conducts sales strategy analysis and refines as appropriate to increase market share for all properties Maintains accurate reservation system information Analyzes period end and other available systems data to identify trends, future need periods and obstacles to achieving goals Generates updates on transient segment each period Assists with account diagnostics process and validates conclusions Provides revenue analysis functional expertise to general managers, property leadership teams and market sales leaders Prepares forecasts of revenue, profit, demand and occupancy for rooms and function space - for prescribed timeframes Prepares revenue and profit opportunity analysis Manages all revenue, profit and demand data associated with rooms and function space Develops and/or uses analytical tools and systems to maximize revenues and profit Identifies the underlying principles, reasons, or facts of information by breaking down information or data into separate parts Analyzes information and evaluates results to choose the best solution and solve problems Using computers and computer systems (including hardware and software) to, set up functions, enter data, or process information Generates and provides accurate and timely results in the form of reports, presentations, etc Building Successful Relationships Proactively develops constructive and cooperative working relationships with others, and maintains them over time Acts as a liaison, when necessary, between property and regional/corporate systems support Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner Marriott International is an equal opportunity employer We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law

Contact appropriate individual or department (eg, Sales, Data Administration, Accounting) as necessary to resolve guest calls, requests, or problems. Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott, including up-selling. Determine and give complimentaries to guests as gifts for their patronage (eg, rewards points, show tickets, gift certificates). Promote awareness of brand image internally and externally. Process requests for redeeming Marriott Rewards points. Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Enter Marriott Rewards information into appropriate software when taking guest reservations. Answer, record, and process all guest calls, requests, questions, or concerns. Perform general office duties to support Sales & Marketing (eg, filing, sending emails, typing, faxing). Assist management in training and motivating employees; serve as a role model. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Monitor the performance of others to ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or G. E. D. equivalent. Related Work Experience: At least 2 years of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None

Role : Travel Consultant Operations Required Candidate profile Desired Candidate Profile : Female Candidate Positive approach Towards Team Work need good knowledge of outbound operations or Domestic India Holidays . Must have experience working with B2C clients. Excellent knowledge of Destinations in India or outbound destinations like Singapore, Malaysia, Dubai, Bali, Maldives & etc. Must excel at client interaction and engagement. Must be capable of building and maintaining strong client relationships. Must be proficient in the use of computers - Microsoft outlook, excel, word, power point, etc. Must have experience of using online portals Responsibilities The incumbent will be responsible for Outbound Tour Operations. Designing itinerary, costing, hotel bookings etc. Handling customers for Domestic Holidays / Outbound holiday packages, follow up with customers and clients. Would require customization of existing holiday package or building entirely a new package as per customer needs. Dealing with customer enquiries and aiming to meet highest level of customer satisfaction. Research appropriate holidays destinations suitable for adding to the portfolio Present the customer with recommendations and advise them on travel accessibility concerns coordinating with DMC making sure they understand the customer's requirements Dealing with Reservations, Operations, and Negotiations section Operational duties (air and land arrangements) ticket bookings Creative planning and designing of itineraries Managing the reservations process for bookings in a manner which ensures guest budget is achieved Consistent and clear communication with agents, sales teams, preferred supplier partners and colleagues. Perks and Benefits Depends on Selection as we would hire both Experience and Candidates

Role : Trainee Travel Consultant Desired Candidate Profile : Female Candidate Positive approach Towards Team Work . Must excel at client interaction and engagement. Must be capable of building and maintaining strong client relationships. Must be proficient in the use of computers - Microsoft outlook, excel, word, power point, etc. Must have experience of using online portals . Training : Training will be provided under Senior travel Consultants Responsibilities The incumbent will be responsible for Outbound Tour Operations and Domestic Tours Designing itinerary, costing, hotel bookings etc. Handling customers for Outbound holiday packages, follow up with customers and clients. Would require customization of existing holiday package or building entirely a new package as per customer needs. Dealing with customer enquiries and aiming to meet highest level of customer satisfaction. Research appropriate holidays destinations suitable for adding to the portfolio Present the customer with recommendations and advise them on travel accessibility concerns coordinating with DMC making sure they understand the customer's requirements Dealing with Reservations, Operations, and Negotiations section Operational duties (air and land arrangements) ticket bookings Creative planning and designing of itineraries Managing the reservations process for bookings in a manner which ensures guest budget is achieved Consistent and clear communication with agents, sales teams, preferred supplier partners and colleagues.

Job Title: Operations Executive//Customer Service Agent - Travel Job Summary: Looking for candidates who plays a pivotal role in making travel dreams come true and ensuring that travellers have a memorable and trouble-free experience. They are ambassadors of the company and play a vital part in building and maintaining customer loyalty in the highly competitive travel industry. Key Responsibilities: Customer Assistance: Respond promptly and professionally to customer inquiries via phone, email, chat, or in-person. Provide information and guidance on travel destinations, packages, itineraries, and pricing. Booking and Reservation: Assist customers with booking flights, accommodations, transportation, and other travel-related services. Ensure accurate and efficient booking processes, including issuing tickets and confirmations. Itinerary Planning: Help travellers plan and customize their itineraries, taking into account their preferences, budget, and special requests. Provide recommendations for activities, attractions, and dining options at the destination. Travel Documentation: Guide customers on visa requirements, passport validity, travel insurance, and other necessary documentation. Ensure travellers have all the required documents for a hassle-free journey. Issue Resolution: Address and resolve customer concerns, such as flight delays, cancellations, or changes to travel plans. Coordinate with airlines, hotels, and other service providers to find solutions. Payment Processing: Process payments, refunds, and billing inquiries accurately and securely. Assist customers with payment-related issues and concerns. Travel Updates: Keep travellers informed about changes in travel regulations, weather-related issues, or any other factors that may affect their trip. Customer Feedback: Gather and document customer feedback to identify areas for improvement and relay insights to relevant departments. Cross-Selling and Upselling: Identify opportunities to offer additional travel-related services or upgrades that may enhance the customer's experience. Taking Accountability: Take ownership of customer bookings or issues and see them through to resolution. Admit mistakes and take responsibility for any errors, working to rectify them promptly and professionally. Proactively seek opportunities to improve processes and enhance the customer experience. Team Collaboration: Collaborate with colleagues, and other departments to ensure consistent and high-quality customer support. Qualification: Bachelors Degree/ Diploma in Hotel Management, Tourism, Hospitality and Hotel Management Proven experience in Reservations - Hotel /Airlines/Car Hire Strong negotiation, communication, and interpersonal skills. Proficiency in event management software and tools. Detail-oriented, organized, and able to manage multiple tasks simultaneously. Creativity and problem-solving abilities. Familiarity with the latest industry trends and technology Knowledge of USA & Canadian Destinations will be an added advantage.

Role: Team Lead BPO Operations (GDS / Travel ) Location : Bangalore Must have (GDS / Travel / OTA ) Job Description: Manage team of 15 20 Team Members Managing Team Performance Productivity // Quality // Shrinkage // Attrition Coaching new team members Review processes and come up with recommendation which can help to improve overall performance / CSAT Identify TNI and bridge process gaps Weekly monitoring and coaching to team members Floor support and handling escalations Manage and achieve IC targets Maintain AHT levels as per the given targets for different tenure bucket Basic knowledge of computers and MS excel we need International Process handling exp Experience in handling a team and ability to manage team members and subordinates - Preferred Strong supervisory skills Excellent written and verbal communication skills in English Organized and Methodical Flexible for 24*7 environment 5 days working Work From Office IGT is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected status. We are committed to fostering a diverse and inclusive workplace

A Front Office Duty Manager ensures smooth front desk operations during their shift, providing excellent guest service, managing staff, handling inquiries, and addressing issues, all while maintaining a welcoming behavior.

Responsibilities: * Manage reservations via phone, email & online platforms * Ensure accurate room availability updates * Coordinate with hotel partners for smooth check-ins/outs

Responsibilities: Sell travel packages & tours Provide exceptional customer service Book hotels, tickets & reservations Collaborate with suppliers on pricing & availability Manage itineraries & international ticketing