PRAXIS - HIRING IN GURGAON TO SERVICE AIR INDIA JOIN THE REGIONAL LEADER AND DOMAIN EXPERT FOR AIRLINES AND HOTEL SALES, CUSTOMER SERVICE AND RESERVATIONS. * GET TRAINED TO BECOME AN EXPERT IN AVIATION INCLUDING DETAILED LEARNING OF AMADEUS AIRLINE’S SOPHISTICATED RESERVATION SYSTEM AND OTHER STATE OF THE ART TECHNOLOGY PLATFORMS * TRAINING AND EXPERIENCE AT PRAXIS CREATES OUTSTANDING CAREER OPPORTUNITIES IN AVIATION AND HOSPITALITY *Prior work experience in Customer Service or Reservations in Aviation, Hospitality, Travel, OTA or in a BPO, will be helpful Education: - Graduation in any stream, Hotel Management / Aviation Diploma Holders etc. Why join Praxis? * BEST IN CLASS COMPENSATION FOR THOSE PROFICIENT IN ENGLISH* PLUS * RECOGNITION AND MONTHLY PERFORMANCE INCENTIVES* * FIVE DAY WORKING WEEK* FUN AND GREAT LEARNING AT WORK* MODERN AND STATE OF THE ART OFFICE COMPLEX WITH MULTIPLE EATERIES* PG OPTIONS CLOSE TO OFFICE, STAY NEAR OFFICE AND GET COMPENSATED WITH ALLOWANCE IN LIEU OF OFFICE TRANSPORT* OFFICE LOCATION: Vatika Business Park, Sector 49, Sohna Road, Gurgaon 122018 Haryana

Process all reservation requests, changes, and cancellations received by phone, fax, or mail Identify guest reservation needs and determine appropriate room type Verify availability of room type and rate Explain guarantee, special rate, and cancellation policies to callers Accommodate and document special requests Answer questions about property facilities/services and room accommodations Follow sales techniques to maximize revenue Input and access data in reservation system Indicate special room reservation types (eg, complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system Follow proper escalation procedures when addressing guest concerns Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation Speak with others using clear and professional language; answer telephones using appropriate etiquette Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees Comply with quality assurance expectations and standards Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance Perform other reasonable job duties as requested by Supervisors PREFERRED QUALIFICATIONS Education: High school diploma or ged equivalent Related Work Experience: No related work experience Supervisory Experience: No supervisory experience License or Certification: None Marriott International is an equal opportunity employer We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law

Oversee accuracy of room blocks, reservations, and group market codes Communicate company values and/or culture to new employees Review and implement new Reservations procedures Process all reservation requests, changes, and cancellations received by phone, fax, or mail Identify guest reservation needs and determine appropriate room type Verify availability of room type and rate Explain guarantee, special rate, and cancellation policies to callers Accommodate and document special requests Answer questions about property facilities/services and room accommodations Follow sales techniques to maximize revenue Input and access data in reservation system Respond to any challenges found for accommodating rooming requests Set-up proper billing accounts according to Accounting policies Troubleshoot, resolve, and document guest issues and concerns or escalate/refer to appropriate individual Assist management in training, scheduling, counseling, and motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; thank guests with genuine appreciation Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette Develop and maintain positive working relationships with others Comply with quality assurance expectations and standards Read and visually verify information in a variety of formats Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance Perform other reasonable job duties as requested by Supervisors PREFERRED QUALIFICATIONS Education: High school diploma or ged equivalent Related Work Experience: At least 2 years of related work experience Supervisory Experience: At least 1 year of supervisory experience License or Certification: None Marriott International is an equal opportunity employer We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law

Exciting Career Opportunity in the Travel Industry! Job Objectives Are you an experienced travel industry professional seeking a fresh challenge? iEnergizer is looking for skilled individuals to join their Domestic Travel Process Team! Position Highlights: Location: Noida, Sector 60 Workdays: 5-day work week, with rotational shifts ( no night shifts for female employees) Salary: 30,000 CTC (29,600 in hand) Requirements: Experience: Prior experience in the travel industry within a BPO setting is mandatory Skills: Proficiency in English and familiarity with any GDS tool Education: Graduates only Availability: Immediate joiners preferred How to Apply: Walk-in Interview: Join us in person Virtual Interview: Send your CV to schedule an online interview Contact: 9871399667 Email: bhumika.sharma@ienergizer.com

Job Requirement: We are looking for a Travel Consultant to manage end-to-end travel arrangements, including bookings, modifications, and customer support. The role requires strong attention to detail, problem-solving skills, and coordination with airlines and suppliers to ensure a seamless travel experience. A high standard of service and adherence to company policies and SLAs are essential. Key Tasks: • Provide and maintain a high level of travel consulting services to clients on emails and calls. Drive to achieve expected transactions as per defined SOPs. Process and complete travel requirements, make reservation in accordance to initial enquiry, to ticket issuance and invoicing as requested by clients as per their travel policy. This covers all aspects of bookings, changing, cancellation, refunds or air tickets, hotel, car hire, travel insurance and visa queries etc. Ensure service queues are monitored and worked at regularly during business day and clear by the end of shift. Provide and maintain a high-level service. Displaying initiatives and ownerships, offer value added services such as frequent flyer programs seat allocation, client profile management in GDS, providing relevant and accurate information within the defined SLA (Service Level Agreement). Coordination with airlines and suppliers with regards to all clients issues, complaints and requirements. • Perform in a proactive manner Remain updated on all aspects of travel through regular attendance in job related training programs, meetings, emails and refreshers. Daily Sales Report in accordance with procedure at the end of shift Dimensions: Personal Qualities / Behavioral Competencies: Good Communication Skills Customer Service Orientation Attention to Detail Problem-Solving & Decision-Making Time Management & Multitasking Ownership & Accountability Education: Graduate Experience: Min 3 years in TMC

The role shall be responsible for the following areas: Optimize Revenue on assigned flights Meet monthly Revenue and Passenger Revenue per Available Seat Kilometers (PRASK) target. Inventory positioning on assigned flights based on demand and seasonal patterns. Monitor and adjust fares based on market inputs and demand, ensure IndiGo offers competitive?fare. Coordination with sales teams and other stakeholders to understand the market scenario and position IndiGo's fare accordingly. Manage demand forecast by analyzing historical and future trends on assigned flights to ensure revenue maximization. Ensure that overbooking is economically viable. Utilize IndiGo’s RM systems to drive optimized revenue and calibrate system inputs to have optimized results. Comprehensive reporting of competitor activity.

Role & responsibilities We are seeking energetic, passionate and enthusiastic person for Ticketing department. Suitable candidate should have the expertise to perform ticket issuance , re issuance , cancellation, refunds , customer support via chat or call and resolve all client issues with exceptional customer service skills. Good knowledge of GDS like Galileo must and Amedeus will be expected from all candidates. Preferred candidate profile We are looking for candidates with good english written and verbal communication skills and excellent interpersonal skills.

FOR ONE OF PUNE'S LEADING & MOST REPUTED REAL ESTATE /CONSTRUCTION COMPANIES HAVING ITS CORPORATE OFFICE NEAR PUNE STATION ,PUNE NEEDED A FRONT DESK EXECUTIVE HAVING A SIMILAR EXPERIENCE RANGE PREFERABLY FROM THE SAME INDUSTRY EARLY JOINING NEEDED Required Candidate profile FEMALE CANDIDATES HAVING EXCELLENT COMMUNICATION & PRESENATATION SKILLS ,FAMILAR WITH DEALINGS OF THE REAL ESTATE /CONSTRUCTION SECTOR A SINCERE MATURE & REPSONSIBLE CANDIDATE RESIDING NEARBY Perks and benefits PERKS & BENEFITS AS PER INDUSTRY STANDARDS

Roles and Responsibilities Job Description -Experience of 1-3 years in Travel Industry. -Knowledge of any 1 GDS (Amadeus, Galileo, Worldspan or Sabre) -Fares comparison & Checking - Knowledge of airfare terms and conditions - Geographical Knowledge Desired Candidate Profile Must be comfortable in 24*7 Rotational Shifts. Please call Indu -9582941252 for scheduling interviews

Interested Candidates shared resume to syed.muzammil@sutherlandglobal.com Technical Skills : • Minimum 6 months of Sabre or Amadeus or Galileo working experience, must be adept with the latest versions of both GDSs. Farelogix and NDC experience a plus. Booking Air tickets, Reschedules, Partial refunds, Full refunds, Checking fare board, reservations etc. • Deep SME in fare rules, schedule changes, name corrections, MCOs, Residuals, manual calculations, complex itineraries (international, multi-destination, different currencies), etc. Experience in Ticket issuance, reissuances (exchanges) a plus • Track record of low error rate; low airline debit memos/financial losses • Microsoft Office application skills, including Outlook, and Excel • Basic internet and web-based application skills Experience, Education, and Certification • High school or degree or equivalent (required) • Experience in retail, sales/service or other "helping" business (preferred) • Travel experience (preferred) Work location : Airoli, Navi Mumbai. Rotational shift & Rotational off

Our Spa Specialists play an important role in support of a number of vital Spa functions. At our hotels these associates work to build an experience that is memorable and unique - with Spa services on the side. Our Spa Specialists take the initiative and deliver a wide range of services to make sure that guests enjoy their experience. Whether promoting Spa services or retail, scheduling reservations and confirming appointments, providing answers about services, checking in guests, or processing payments, the Spa Specialist makes transactions feel like part of the experience. No matter what position you are in, there are a few things that are critical to success - creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Spa Specialists will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing reservation software (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance and 25 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Spa Specialists - to get it right for our guests and our business each and every time. PREFERRED QUALIFICATIONS Education: High school diploma or G. E. D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None

The Host ess is the first interaction for guests in our Restaurants, and is the designer of memorable experiences. This role is dedicated to providing exceptional quality and service to our guests. This role is part of the Food Beverage Service Department, reporting into the Outlet Manager. What you will do: Welcome guests and provide exceptional service during their dining experience in collaboration with a team of servers Manage the host stand, review the reservation book and make recommendations as to the setup of the table sections Ensure cleanliness of each section of the dining room s and make necessary improvements as well as check each table prior to opening to ensure its proper set Develop a complete working knowledge of the menus, menu ingredients and restaurant information What you bring: One to two years previous experience in Food Beverage outlet; p revious employment experience within a luxury Hotels is considered an asset Ability to operate computer equipment and other food beverage computer systems Background in Luxury Resort and Hotel considered an asset Strong communication skills in English Language What we offer: Competitive Salary, wages, and a comprehensive benefits package Excellent Training and Development opportunities Comprehensive Insurance coverage for Hospitalization and Personal Accident Employee Discount for stays at any Four Seasons worldwide Complimentary Employee Meals Complimentary Dream Holidays at other Four Seasons Hotels and Resorts

Responsible for selling the resort and providing information to prospective guests. To capture sales from the incoming calls and coordinate details of each reservation to ensure the guest s satisfaction. Skills and Abilities: Reading, writing, and oral proficiency Communication Skills Strong Customer Service Education: High School Diploma Experience: Previous Reservations and/or Front Office High Volume Call Center Computers and Windows 95/98

The Core Agent will be responsible for Selling hotel guest rooms and restaurant reservations, arranging details of guest reservations with a high degree of accuracy and personalization. Answers and directs phone calls, pages, radio requests and faxes in an efficient, courteous and professional manner to achieve maximum customer satisfaction while complying with all Four Seasons policies. Completes administrative and verification tasks related to guest reservations, employee reservations, call volume, and revenue tracking. Coordinates work with and assists other members of the Core Agent team. The Core agent will report to the Assistant Reservations Manager. What you will do The Core Agent is responsible for providing general information about the hotel and assisting callers. Processes reservations by mail, telephone, telex, cable, fax or central reservation systems referral. Processes reservations from the sales office, other hotel departments, and travel agents. Knows the type of rooms available as well as their location and layout. Creates and maintains reservation records by date of arrival and alphabetical listing. Communicates reservation information to the front desk. Open and close the availability as and when required of hotel in all channels and website. Comply with Four Seasons standards for sales and marketing, while working harmoniously and professionally with co-workers What you bring At least 1-2 years experience in a similar role within 5 Star Luxury Hotels is considered an asset Bachelor s Degree in Hospitality Management or Equivalent is considered an asset Strong communication and customer service skills What we offer: Competitive Salary, wages, and a comprehensive benefits package Excellent Training and Development opportunities Complimentary Dream Holidays at other Four Seasons Hotels and Resorts Comprehensive Insurance coverage for Hospitalization and Personal Accident Complimentary Employee Meals

Contact appropriate individual or department (eg, Sales, Data Administration, Accounting) as necessary to resolve guest calls, requests, or problems Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott, including up-selling Determine and give complimentaries to guests as gifts for their patronage (eg, rewards points, show tickets, gift certificates) Promote awareness of brand image internally and externally Process requests for redeeming Marriott Rewards points Process all reservation requests, changes, and cancellations received by phone, fax, or mail Enter Marriott Rewards information into appropriate software when taking guest reservations Answer, record, and process all guest calls, requests, questions, or concerns Perform general office duties to support Sales & Marketing (eg, filing, sending emails, typing, faxing) Assist management in training and motivating employees; serve as a role model Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; thank guests with genuine appreciation Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees Monitor the performance of others to ensure adherence to quality expectations and standards Read and visually verify information in a variety of formats Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance Perform other reasonable job duties as requested by Supervisors PREFERRED QUALIFICATIONS Education: High school diploma or GED equivalent Related Work Experience: At least 2 years of related work experience Supervisory Experience: No supervisory experience License or Certification: None Marriott International is an equal opportunity employer We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law

Job Description: The Technical Business Analyst will oversee the planning, execution, and delivery of complex IT projects within the airline domain. The ideal candidate will have extensive experience with the Amadeus system, airline reservation systems, and various API integrations. This role requires a deep understanding of airline operations, strong project management skills, and the ability to lead cross-functional teams to ensure project success. Key Responsibilities: Develop comprehensive project plans, including scope, objectives, timelines, resource allocation, and risk management strategies. Work closely with internal and external stakeholders, including airline operations, IT teams, vendors, and customers, to gather requirements and ensure project alignment with business goals. Utilize expertise in the Amadeus system to oversee implementation, customization, and optimization projects related to airline reservations and other related services. Specifically, manage ticket reservation systems, reservation and inventory management, departure control systems, availability, PNR creation, segment sell, ticket issuance, upgrade and regrade processes, EMD issuance, PNR confirmation processes, and ancillary services. Lead projects involving the integration of various APIs, ensuring seamless communication between different systems and platforms. Extensive experience in the Amadeus GDS ticket reservation system, including reservation, inventory, departure control systems, availability, PNR creation, segment sell, ticket issuance, upgrade and regrade processes, EMD issuance, PNR confirmation processes, and ancillary services. Proficiency in Web Services and API integration projects. Strong understanding of software development lifecycle (SDLC) and agile methodologies. Identify potential risks and develop mitigation strategies to ensure projects are delivered on time and within budget. Ensure that all project deliverables meet quality standards and comply with industry regulations and best practices. Lead and motivate cross-functional project teams, fostering a collaborative and results-oriented work environment. Maintain comprehensive project documentation, including progress reports, status updates, and post-project evaluations. Qualifications and Other Requirements: Bachelors degree in Computer Science, Information Technology, Business Administration, or a related field. PMP or similar project management certification is preferred. Minimum of 8 years of experience in project management within the airline industry, with a strong focus on the Amadeus system and airline reservation systems. Willing to travel to the companys locations in other countries. Provide technical guidance and oversight throughout the project lifecycle, including design, development, testing, and deployment phases. Design and develop POCs for Amadeus (GDS) web services, documenting the Amadeus web service XML process flow transactions for further development. Proven track record of managing complex IT projects from inception to completion, with a focus on meeting deadlines and delivering high-quality results. Excellent verbal and written communication skills, with the ability to convey complex technical concepts to non-technical stakeholders. Strong analytical and problem-solving skills, with the ability to quickly identify issues and implement effective solutions. Demonstrated ability to lead and manage cross-functional teams, with a focus on collaboration and achieving project goals.

Hiring for Customer Care professional Voice process Handling customer queries through chat and voice Qualification :- Under graduate / 12th pass/ Graduate/ Dropout/ Salary upto 27k For faster response WHATSAPP cv to HR 79827 39499

Contact appropriate individual or department (eg, Sales, Data Administration, Accounting) as necessary to resolve guest calls, requests, or problems. Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott, including up-selling. Determine and give complimentaries to guests as gifts for their patronage (eg, rewards points, show tickets, gift certificates). Promote awareness of brand image internally and externally. Process requests for redeeming Marriott Rewards points. Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Enter Marriott Rewards information into appropriate software when taking guest reservations. Answer, record, and process all guest calls, requests, questions, or concerns. Perform general office duties to support Sales & Marketing (eg, filing, sending emails, typing, faxing). Assist management in training and motivating employees; serve as a role model. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Monitor the performance of others to ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or G. E. D. equivalent. Related Work Experience: At least 2 years of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None

Manage booking on Airbnb, MakeMyTrip, Booking.com; handle guest inquiries and recommend suitable properties Address guest concerns, take feedback Supervise housekeeping; ensure high property standards; conduct regular inspection Required Candidate profile Strong Communication Skills Problem Solving skills Pro active Experience with guest handling.

Hiring For Travel Process In Gurgaon Location Pure customer service profile Need good communication as its a VOICE process Salary bracket from 22k to 33k inhand For faster response WHATSAPP cv to HR 79827 39499

*Key Responsibilities:* Issue Domestic & International tickets using GDS systems (Amadeus/Galileo). Handle international itineraries, destinations, corporate fares, and airline updates. Work in Implant and Back Office setups as required. Deliver excellent service in a Corporate / B2B International ticketing environment. Comfortable with rotational shifts. *Preferred Candidate Profile:* Any Graduate/Diploma in Tourism/IATA Certified. Experience* Minimum 2+ years in corporate ticketing with hands-on experience in Amadeus and GDS. Strong communication skills and in-depth knowledge of ticketing processes. Travel industry background is mandatory. * Why Join Us? * - Work with a market leader in the travel industry. - Be part of a vibrant and professional team. - Opportunities to grow your career in a thriving industry. If this role excites you and you meet the requirements, send your CV to snehal.parab@riya.travel or ping me directly text me on 8291049181. Lets shape the future of travel together!

Role & responsibilities Handle inquiries regarding ticketing for travel, events, or transportation services. Process ticket bookings and reservations accurately, ensuring correct details are entered into the system. Coordinate with travel agents, event organizers, or other relevant bodies for ticket availability, pricing, and booking confirmations. Provide customers with up-to-date information on ticket availability, cancellations, or changes in schedules. Assist customers with ticket modifications and cancellations. Maintain a high level of customer satisfaction by addressing any issues promptly and professionally. Ensure all documentation and records are updated and maintained in a timely manner. Work with internal team to handle any special requests or client-specific needs. Preferred candidate profile Diploma or equivalent; a degree in travel & tourism or related fields is a plus. Proven experience as a ticketing executive, travel agent, or in a customer service role. Familiarity with booking systems, travel management tools, and customer service software. Excellent communication and interpersonal skills. Ability to handle multiple tasks simultaneously in a fast-paced environment. Strong attention to detail and organizational skills. Knowledge of airline, train, bus, or event ticketing processes is highly preferred. Proficiency in Microsoft Office (Word, Excel, Outlook) and basic computer skills. Preferred Skills: Experience with global distribution systems (GDS) like Amadeus, Sabre, or Galileo. Fluency in multiple languages (helpful for international bookings). Personal Attributes: Strong problem-solving ability. Ability to work independently as well as part of a team. Positive attitude with a focus on customer satisfaction.

Skills: . Reservations, Sales, Room Bookings, Inside sales, luxury sales, Hotel sales,. Job Summary. Roles and responsibilities:. Handling all inbound Inquiries of the Resort and converting them to Booking. Achieving Sales Target. Desired Candidate. Applicant should have minimum 1 year of relevant work experience. Applicant should have excellent Written and Verbal Communication in English. Good computer knowledge with a focus on Basic Word-processing, Spreadsheets and Email. Applicants with call handling & sales experience will be preferred. Communication Skills. Excellent Written and Verbal Communication in English. Education. Graduate / Under Graduate ( With experience ). Shift Timings. 9 hours shift ( No Night Shift). Show more Show less

Skills: . Attention to Detail, Problem Solving, Multi-tasking, Time Management, Welcoming demeanor, Communication,. Job TitleFront Office Guest Service Associate (GSA). LocationMachan Resorts LLP, Lonavala. DepartmentFront Office. Reporting ToFront Office Manager / Assistant Front Office Manager. Job Summary. The Front Office Guest Service Associate is responsible for delivering exceptional service to guests during their stay. This includes handling check-ins and check-outs, assisting with guest queries, managing reservations, and ensuring every guest has a memorable and seamless experience. Key Responsibilities. Guest Welcome and Check-In/Out:. Greet guests warmly upon arrival and departure. Handle the check-in and check-out processes efficiently while adhering to resort procedures. Verify guest identification and payment details, and allocate rooms appropriately. Reservation Management. Manage room bookings, modifications, and cancellations accurately. Ensure that guest preferences and special requests are noted and addressed. Guest Assistance. Provide information about the resorts facilities, activities, and services. Handle guest inquiries and resolve complaints promptly and professionally. Assist with luggage handling if required. Communication And Coordination. Act as a liaison between guests and other departments to fulfill guest needs (e.g., housekeeping, F&B, etc.). Communicate effectively with team members and supervisors to ensure smooth operations. Cashiering And Billing. Process payments, handle cash, and maintain accurate billing records. Ensure that all transactions are recorded correctly in the system. Compliance And Safety. Follow all safety, security, and confidentiality policies. Adhere to grooming and professional etiquette standards. Reports And Logs. Maintain accurate records of daily operations, including guest feedback and incident reports. Update room status in the property management system regularly. Skills And Qualifications. EducationDiploma/Degree in Hospitality Management or related field preferred. ExperiencePrevious experience in a front office or guest-facing role is an advantage (freshers with a service-oriented mindset are welcome). Skills: . Strong communication and interpersonal skills. Proficiency in operating property management systems and basic computer applications. Problem-solving and conflict resolution abilities. Multitasking and time management skills. LanguagesFluency in English; additional languages are a plus. Physical Requirements. Ability to stand for extended periods. Ability to work flexible hours, including weekends and holidays. Benefits. Competitive salary package. On-duty meals and accommodation (if applicable). Training and career development opportunities. Employee discounts on resort services

Skills: . Multi-tasking, Computer Skills, Front office associate, Guest Service Management, Hospitality Industry, guest relation,. About The Role for Front Office Associate with The Machan Resorts. Greets, registers, and assigns rooms to guests. Issues room key to guest. Responsible for proper key control and other security measures. Answers telephone in absence of telephone operator. Transmits and receives telephone messages and sets up guests wake-up calls. Date stamps, sorts, and racks incoming mail and messages. Answers inquiries pertaining to hotel services, registration of guests, shopping, dining,. entertainment, and travel directions. Keep records of room availability and guests accounts. Operates the front office computer system. Makes photocopies if needed. Computes bill, collects payment, and makes change for guests. Makes and confirms reservations. Posts charges such as room, food, liquor, or telephone, to guest folio. Makes restaurant, transportation, or entertainment reservations for guests. Deposits guests valuables in hotel safe or safe deposit box. Checks out guests and inquires about their stay. Actively builds awareness of the Brand to guests. Provides and ensures high-quality guest relations. Receives and resolves guest complaints in a. manner consistent with company policy. Makes Manager on Duty aware of any guest complaints. Maintains the desired levels of quality assurance ratings, including guest comment cards,. accounting audit and inspection scores. Confers and cooperates with other departments as needed to ensure coordination of activities. Ensures Inn compliance of all company policies and procedures. Adheres to all safety procedures and informs management of any unsafe conditions. Attends meetings and training as requested. Requirements. General knowledge of computers. Excellent interpersonal communication and customer service skills. Maintains professional appearance and demeanor at all times. Benefits. Food and Accommodation provided on the property for employees. Job TypeFull-time. Job LocationLonavala. Show more Show less