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1 - 6 years

3 - 6 Lacs

Noida, New Delhi, Gurugram

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Travel process / Customer Support / International days working 2 days week off rotational shift // off both side cabs salary upto 32k in hand graduation is mandatory Required Candidate profile Job Hiring all Updates Check YouTube YouTube Channel - Sonu Chaurasiya Contact HR Sonu Chaurasiya 9220258914(WhatsApp) Skill Seekers consultancy

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2 - 7 years

1 - 2 Lacs

Kolkata, Mumbai, New Delhi

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Contact appropriate individual or department (eg , Sales, Data Administration, Accounting) as necessary to resolve guest calls, requests, or problems Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott, including up-selling Determine and give complimentaries to guests as gifts for their patronage (e g, rewards points, show tickets, gift certificates) Promote awareness of brand image internally and externally Process requests for redeeming Marriott Rewards points Process all reservation requests, changes, and cancellations received by phone, fax, or mail Enter Marriott Rewards information into appropriate software when taking guest reservations Answer, record, and process all guest calls, requests, questions, or concerns Perform general office duties to support Sales & Marketing (eg , filing, sending emails, typing, faxing) Assist management in training and motivating employees; serve as a role model Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; thank guests with genuine appreciation Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees Monitor the performance of others to ensure adherence to quality expectations and standards Read and visually verify information in a variety of formats Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance Perform other reasonable job duties as requested by Supervisors PREFERRED QUALIFICATIONS Education: High school diploma or GED equivalent Related Work Experience: At least 2 years of related work experience Supervisory Experience: No supervisory experience License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity We actively foster an environment where the unique backgrounds of our associates are valued and celebrated Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law

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1 - 6 years

5 - 8 Lacs

Noida, Ghaziabad, Gurugram

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Hiring: Spansh Travel Sales Agents (Immediate Joiners) PPC Calls Salary: 55,000 - 65,000 (based on experience) Rotational Shifts Rotational Offs No Cabs Location: Delhi (Delhi/ Gurgaon/Noida) WhatsApp/ Call 10AM to 9PM Mon-Fri

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- 2 years

1 - 3 Lacs

Mahabaleshwar

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Contact appropriate individual or department (eg, Sales, Data Administration, Accounting) as necessary to resolve guest calls, requests, or problems. Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott, including up-selling. Determine and give complimentaries to guests as gifts for their patronage (eg, rewards points, show tickets, gift certificates). Promote awareness of brand image internally and externally. Process requests for redeeming Marriott Rewards points. Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Enter Marriott Rewards information into appropriate software when taking guest reservations. Answer, record, and process all guest calls, requests, questions, or concerns. Perform general office duties to support Sales & Marketing (eg, filing, sending emails, typing, faxing). Assist management in training and motivating employees; serve as a role model. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Monitor the performance of others to ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or G. E. D. equivalent. Related Work Experience: At least 2 years of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

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2 - 5 years

4 - 7 Lacs

Kolkata, Mumbai, New Delhi

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Are you passionate and driven enough to fill our house We ve got first class rooms your challenge is to fill them. Then why not come and join us at the Radisson Hotel Group to Make Every Moment Matter! where our guests can relax and enjoy the experience! Our Reservations Team are natural organizers, sales driven with finicky attention to detail and totally tuning into guests needs. They are first class and strive to deliver a hospitality experience that is beyond expectation - creating memorable moments for our guests. As Assistant Manager Reservation, you will join a team that is passionate about delivering exceptional service where we believe that anything is possible, whilst having fun in all that we do! Key Responsibilities of the Assistant Manager Reservation : -Supports the smooth running of the reservations department, where all aspects of the guest journey and experience are delivered to the highest level -Works as part of a team that maximizes guest satisfaction and comfort, delivering a positive and timely response to guest enquiries and problem resolution -Takes responsibility for the duties and tasks assigned to the role, ensuring that all work is carried out in a timely and professional manner -Delivers on departmental plans and objectives, where hotel initiatives & targets are achieved -Collaborates with their immediate report, ensuring that costs and inventory are controlled, that productivity and performance levels are attained -Builds and maintains effective working relationships whilst promoting the company culture and values. -Ensures adherence and compliance to all legislation where due diligence requirements and best practice activities are planned, delivered and documented for internal and external audit, performing follow-up as required Requirements of the Assistant Manager Reservation : -Experience in reservations beneficial but not essential -Hands-on approach with a can-do work style -Commitment to delivering exceptional guest service with a passion for the hospitality industry -Ability to find creative solutions taking ownership for duties and tasks assigned -Personal integrity, with the ability to work in an environment that demands excellence -Experience of working with IT systems on various platforms -Strong communication skills

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1 - 3 years

1 - 4 Lacs

Chennai

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Role & responsibilities Need to apply and get the required visa within the TAT Need to do the sign on and Sign off formalities before the vessel sail out from the Particular port Need to maintain all the reports up to date properly Need to update daily works to the department manager which we done for the Entire day Need to send all the reports by daily basis (Visa Tracker, Business visa Master, Ticket Tracker, Cab Tracker) Without the Cost Center (Vessel name) we are not suppose to do any Visas and Travel arrangements except my Travel Manager approval Preferred Candidate Profile Any Graduation with Travel & Ticketing Industry Background. Ready to work in Rotational Night Shift(Work from home is Available for Night Shifts) How to Apply Interested Candidate can share their CV to karthick.balu@synergyship.com

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5 - 10 years

4 - 5 Lacs

Hyderabad

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relationships Salary: 4-7 lakhs per annum Designation: Senior Travel Consultant/ Manager Work Location: Hyderabad We are looking for you if you are: Willing to work the night shift. Expert with Flight and Hotel Reservations using Amadeus. Minimum of 6 years experience in the travel industry. Should have handled international and SOTO queries for at least 5 years. Handled corporate travel for at least 3 years. Proficient in written and oral English. Able to work as an individual and as a team. Posses Hotel reservations knowledge. Proficiency in Microsoft Office applications. Demonstrate internet research skills for customer information Hold a degree in tourism-related field IATA preferred. Posses strong problem-solving and/or critical-thinking skills. Optional- Should have led a team Your responsibilities: Search and confirm travel reservations for the customer/ corporate client. Understands and accurately applies client travel policy and requirements to each interaction. Provide travel offers and general travel advice to travelers. Responds to requests accurately and completely. Understands and accurately applies travel supplier rules. Maintains current knowledge of the state of the various travel industries supported. Provides the customer with the required industry information, such as low fares, exchange costs, and penalties. Performs follow-up as needed and within the time frame promised to the customer. Seeks assistance from others for the resolution as appropriate. Appropriately displays empathy and acknowledging statements to diffuse emotion during adversity. Often uses statements to the customer to validate a clear understanding of the customer's needs. Provides feedback to management to avoid future customer issues when solicited. Is mindful of the client service level agreement in all transactions. Provides constructive feedback on daily operational processes and commercial relationship with customer when appropriate. Completes tasks as assigned. Willingly offers assistance to team members within and across teams Maintain and furnish records/reports as and when required.

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5 - 10 years

10 - 14 Lacs

Gurugram

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Project Role : Product Owner Project Role Description : Drives the vision for the product by being the voice of the customer, following a human-centered design approach. Shapes and manages the product roadmap and product backlog and ensures the product team consistently deliver on the clients needs and wants. Validates and tests ideas through recurrent feedback loops to ensure knowledge discovery informs timely direction changes. Must have skills : Aviation IT Solutions Good to have skills : Business Requirements Analysis Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :We are seeking a skilled and detail-oriented Business Analyst with proven functional knowledge in the airline industry to support and drive several technology transformation projects. The ideal candidate will act as the bridge between business stakeholders and technology teams, ensuring that requirements are accurately gathered, analyzed, and translated into actionable solutions. Roles & Responsibilities: Must have experience as a project lead, test lead or product owner, business analyst, Amadeus API Integration testing Good to have additional skill experience in automation testing of webservices using Postman and SOAPUI, REST APIs, XML, JSON, Altea Reservations, IATA NDC, Alt©a Suite, Amadeus GDS, One Order Implementation, PSS Technical Implementation, Loyalty Implementation Collaborate with business stakeholders, IT teams, and third-party vendors to gather, document, and analyze business requirements Translate business requirements into functional specifications and user stories. Walkthrough of tests cases and functionality demo to the business Facilitate workshops, interviews, and stakeholder meetings to capture project goals and pain points Leverage functional knowledge of airline operations (e.g., reservations, ticketing, departure control systems, loyalty programs, etc.) to ensure alignment with industry best practices Design test cases for entire application and build RTM for the requirements as testing proceeds Assist in creating business process models, data flow diagrams, and use cases Perform smoke testing, regression, functional testing Conducting Data driven testing, cross browser testing and parallel test execution Support end-to-end project lifecycle including requirement gathering, gap analysis, solution design, testing, and implementation Work with QA teams to define and validate test cases; support UAT and defect triaging Part of Production checkouts/releases Monitor project progress, track deliverables, and escalate issues/risks as needed Support change management and user training efforts as new systems or processes are introduced Professional & Technical Skills: Minimum 7 years TL of demonstrated work experience in Travel Industry in the areas of Business Analysis Design, Domain Consulting, Digital Transformation, Operational Transformation, Product Management and Implementation Experience in working with Agile/Scrum teams, defining Use Cases, Product Backlog, Business Case, and requirements management Experience in conducting requirement workshops and Demos Deep understanding of the Airline/Airport Business Process Models Experienced in Amadeus API Integration testing, TIBCO or MULESOFT Experience in automation testing of webservices using Postman and SOAPUI Skills: SoapUI REST APIs XML JSON Altea Reservations IATA NDC Alt©a Suite Amadeus GDS, One Order Implementation, PSS Technical Implementation, Loyalty Implementation Must To Have Skills: Proficiency in Aviation IT Solutions, experience as a project lead, test lead or product owner, business analyst, Amadeus API Integration testing Good To Have Skills: Business Requirements Analysis, experience in automation testing of webservices using Postman and SOAPUI, REST APIs, XML, JSON, Altea Reservations, IATA NDC, Alt©a Suite, Amadeus GDS, One Order Implementation, PSS Technical Implementation, Loyalty Implementation Excellent written and verbal communication skills with experience of working in cross-functional teams Strong inter-personal, lateral thinking and problem-solving skills are a must Professional client-interfacing experience is a must Ability to lead a team as well as work in a team Engineering degree from a reputed college and/or full-time MBA degree from Tier1 or Tier2 B-School Additional Information: The candidate should have a minimum of 7 years of experience in Aviation IT Solutions This position is based at our Gurugram office A 15 years full-time education is required Qualification 15 years full time education

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1 - 6 years

1 - 6 Lacs

Chennai, Vellore

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1. Reservation Associate/Assistant - CHENNAI - Experience - 0 - 4 Yrs 2. Sales Managers/Asst. Sales Managers - CHENNAI -Experience - 3 -10 yrs 3. Food & Beverage Manager - Vellore -Experience - 4 -7 yrs.

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2 - 7 years

4 - 6 Lacs

Gurugram

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"NTT DATA- Hiring for Front Desk resources with Mandate Hospitality Background and 360-Degree experience with OPERA PMS- Looking for Immediate Joiners " Job Description: Task assigning, coaching, counseling, and disciplining employees; administering scheduling systems; communicating job expectations; planning, monitoring, and reviewing job contributions Provide information and analysis to organizational strategic plans and reviews. Prepare performance reports by collecting, analyzing, and summarizing data and trends. Planning and implementing strategies and operations; improving systems and processes; managing staff. Determine operational strategies by conducting needs assessments, performance reviews Responsible for developing, analyzing, evaluating, delivering and interpreting our Center's key metrics. This includes presenting the metrics in an understandable and useable format to share with our Center and the Leadership teams. Requirement- Any Graduates with Front Office experience and strong working exposure on Opera PMS tool (be it v5 or Cloud) from Hospitliaty background. Good comm skills should be fluent in both written and spoken English. Should be flexible with working in 24*7 environment. Ability to multi-task will be expected to handle calls, emails, chats & tickets all in a days work Proven ability to work under minimal supervision and be able to achieve all given targets Should be focussed on helping customers with the right solution and should be able to find solutions independently, post training completion Should be familiar with Office 365/ Zoom/ Teams etc. will be expected to set-up and manage multi-stakeholder conference calls to help address incidents & issues Should be a good team player who is able to work across teams and time zones with a focus on issue resolution.

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- 5 years

2 - 5 Lacs

New Delhi, Gurugram

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Inter. Voice Process Grad./ or UG with 1y of Inter.BPO exp can apply Excell. comm. skills Sal : 40k Travel Voice Process Customer service 5 days working Required Candidate profile GDS/AMADEUS EXPERIENCE IS MANDATORY

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- 5 years

2 - 5 Lacs

Noida, Gurugram, Delhi / NCR

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Undergrad/Graduate Fresher and Experience Both can apply. Both side Cabs & Meals 5 Days Working Sat-Sun Fixed Off Excellent Communication Skills Salary Up to 40K in hand To apply, Call or WhatsApp 7800951673 - Ayush Required Candidate profile Undergrad/Graduate with 6 months Experience. Excellent Communication Skills Required To apply, Call or WhatsApp 7800951673 - Ayush

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2 - 5 years

3 - 5 Lacs

Gurugram

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Any Grad With Min 2 Year International Travel Domain ( Voice ) Experience is Mandatory 5 Days Working || 2 Off Both Side Cab Salary - Up to 5 Lpa Location - Gurgaon Need Immediate Joiner For More Details Call & Whats'App HR Bhumika @ 9999366517 Required Candidate profile Candidate Must Have GDS Knowledge ( Amadeus & Sabre is Mandatory )

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- 5 years

1 - 4 Lacs

Gurugram

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Hiring for travel process us shift 5 days working 2 rotational off Location Gurugram Grad fresher with good communication skills under grad with 1 year of exp in international bpo Amit gandhi 9910877518

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- 3 years

2 - 4 Lacs

Gurgaon/ Gurugram

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Hiring Travel Backend Profile for Gurgaon Location Air Ticketing, Reservation, PNR creation, issuance, Refunds Upto-32k ctc Plus Incentives+medical insurance Any travel GDS-experienced can apply 5 days Working-rotational Shift Gurgaon Location Required Candidate profile 6months travel experience can apply Ug/Grad both can apply Call or whatsap Rajiya - 9354352748

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2 - 7 years

3 - 8 Lacs

Bangalore Rural, Bengaluru

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Hiring for Travel Specialist (1-4 yrs exp) | Salary: 3L – 7L Senior Travel Specialist (4-8+ yrs exp) | Salary: 6L – 9.5L SME---8-10 lpa Location- Bangalore Hotel Dining Booking exp rest will be from Travel booking, Reservation Exp) Required Candidate profile Call/DM for more info Nancy-8586914964 Nancy.imaginators7@gmail.com

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1 - 6 years

4 - 9 Lacs

Bangalore Rural, Bengaluru

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Hiring for Travel Specialist (1-4 yrs exp) | Salary: 3L – 7L Senior Travel Specialist (4-8+ yrs exp) | Salary: 6L – 9.5L SME---8-10 lpa Location- Bangalore Hotel Dining Booking exp rest will be from Travel booking, Reservation Exp) Required Candidate profile Hiring for Travel Specialist (1-4 yrs exp, Senior Travel Specialist (4-8+ yrs exp), SME Location- Bangalore Hotel Dining Booking exp rest will be from Travel booking, Reservation Exp)

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4 - 9 years

3 - 6 Lacs

Noida, New Delhi, Faridabad

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For our client, a travel company, having offices in Delhi & Mumbai, we are looking for professionals - Ticketing. Excellent command over English, pleasing & convincing personality, good to operate on travel ticketing sites & software. Required Candidate profile Experienced in Air ticketing, using software and sites for the same.. comparison between airlines, excellent communication skills. Looking for best routes to save time and money for the clients.

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1 - 6 years

3 - 4 Lacs

Goregaon

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Manage reservations and process ticket payments Issue/reissue tickets and boarding passes Handle client and resolve issues Build relationships with corporate clients Maintain accurate records and safety regulations Stay updated on industry trends Required Candidate profile Proven experience in corporate travel management, with a strong focus on air ticketing using GDS software (Galileo/Amadeus) Familiarity with visa processing procedures and visa requirements

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1 - 6 years

3 - 6 Lacs

Noida, New Delhi, Gurugram

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Dealing with US/Canadian passengers over the call helping them to make the flight reservation Follow up with the existing customers Responsible for following up on sales leads/calls and providing passengers with the best flight deals in the industry Required Candidate profile Excellent communication & Interpersonal skills EXP- 1 year Candidates with work experience in US Market would be preferred Rotational shift Salary - No bar , incentives Both side cabs (Hiring Zone ).

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3 - 5 years

3 - 3 Lacs

Noida

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Responsibilities: * Manage travel itineraries from start to finish * Book hotels & tours within budget constraints * Provide exceptional customer service throughout journey * Sell tours, packages ,hotel bookings & tickets * Handle Invoices & records Annual bonus Provident fund

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1 - 5 years

4 - 7 Lacs

Gurugram

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Hiring US Travel Sales. PPC AND META. Salary upto 60k. Unlimited incentives. 5 days working. Night Shifts. Both Side cabs. Location- Gurgaon. For more details contact on 9667442587. Required Candidate profile Min 1 year exp in US Travel Sales. NO FRESHERS.

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1 - 4 years

2 - 4 Lacs

Jaipur

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Interview Coordination Recruiter Contact: Ms.Afreen Manzoor Phone Number: +91-9320613279 Availability: 11:00 AM 5:00 PM About the Role Transcom, a global leader in customer experience solutions, is looking for Customer Support Associates to join our team. This role is ideal for individuals who excel in customer engagement, problem-solving, and technical support for international clients. We are currently hiring for the position of Customer Service Associate (US Travel Process) at Transcom, Jaipur . Key Responsibility Areas (KRA): Handling inbound and outbound calls related to hotel bookings and customer inquiries. Assisting customers with reservations, modifications, and cancellations. Providing exceptional customer service and maintaining professionalism at all times. Ensuring customer satisfaction by addressing concerns and resolving issues efficiently. Adhering to process guidelines and achieving assigned performance targets. Maintaining accurate records of customer interactions and transactions. Additional Information: Salary: 35,000 CTC + 8,000 Incentives Work Schedule: 5.5 Days Working (Rotational Shifts & Offs) Cab Facility: 180 per night shift for male employees & one-sided cabs for females during odd hours Eligibility: Any Graduate /Undergraduate with excellent communication skills and a minimum of 6 months of BPO experience

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- 4 years

2 - 3 Lacs

Gurugram

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ABOUT PRAXIS SERVICES Join the Leader and Domain Expert in Customer Service South Asia Praxis is a leading Business Process Management company managing reservations. It provides Reservations Services, Revenue Management & online Sales for leading hotel chains & boutique hotels in India & overseas. Some of the hotels managed by Praxis are members of affiliations such as Relais & Chateaux, Leading Hotels of the World (LHW), Small Luxury Hotels (SLH), Preferred Hotels etc. Job Description: - A reservations sales associate position is responsible for ensuring a positive and memorable experience for guests. - Answering phone calls and emails requesting information on the hotel or resort and providing necessary details to prospective customers. - Describing different facilities and services depending on the needs of the callers and their interests. - Informing corresponding departments of the requests made by guests, so that the facilities are available promptly upon their arrival. - Listening carefully to the needs of prospective guests and ensuring that they receive accommodations and services that best fit their requirements. - Lending patient ear for guest grievances and taking prompt actions for redress. - Inclination for continuous improvement, looking for opportunities that help elevate quality of existing services and amenities. - Maintaining up-to-date reservation reports is also part of a reservations sales associate's duty. Skills Required: - A natural tendency to help people, a willingness to learn and improve, and diplomacy. - Ability to communicate effectively in English language for both written and spoken purposes. - Impressive sales skills to be able to project the resort or hotel in the best of ways to prospective customers. - Computer skills, organizational abilities and multitasking capabilities. - Basic cognitive and analytical skills. - General awareness is a desirable attribute. - Willingness to work in a 24x7 environment and rotational week offs - Proficient in MS Office (Word, Excel, Outlook, PowerPoint) Education: - Graduation in any stream, Hotel Management preferably. Salary & related perquisites: - Best as per industry standards Transport- Air conditioned cabs for staff members from residence to office and back. Work Hours: Shift timings for 24 X7 operations - 0800 A.M. 05:00 P.M. - 11:00 A.M. 08:00 P.M. - 02:00 P.M. 11:00 P.M. - 11:00 P.M. 08:00 A.M. (For Male members only) Location: Vatika Business Centre - Vatika Business Park, First Floor, Block Two, Sector 49, Sohna Road, Gurgaon- 122018

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- 1 years

2 - 2 Lacs

Lonavala

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A Front Office Associate's job involves managing the front desk or reception area, acting as the first point of contact for guests and visitors . They handle check-ins, check-outs, reservations, and general inquiries, ensuring smooth operations and a positive guest experience. Key Responsibilities: Guest Interaction: Greeting and assisting guests, managing check-ins and check-outs, and addressing their needs and concerns. Reservation Management: Handling reservations, making changes, and managing room availability. Administrative Tasks: Maintaining accurate records, processing payments, and managing communication channels. Customer Service: Providing excellent customer service, answering questions, and resolving issues. Communication and Coordination: Coordinating with other departments (e.g., housekeeping, maintenance) to ensure a seamless guest experience. Front Desk Operations: Maintaining a clean and organized front desk area and ensuring efficient workflow. Problem Solving: Addressing guest complaints and resolving issues promptly. Role & responsibilities Preferred candidate profile

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Exploring Reservation Jobs in India

The reservation job market in India offers a variety of opportunities for job seekers looking to work in this field. With the increasing demand for reservation professionals in various industries, there are plenty of job openings available for those with the right skills and qualifications.

Top Hiring Locations in India

  1. Delhi
  2. Mumbai
  3. Bangalore
  4. Chennai
  5. Hyderabad

Average Salary Range

The average salary range for reservation professionals in India varies based on experience and location. Entry-level positions may start at around INR 2-3 lakhs per annum, while experienced professionals can earn up to INR 8-10 lakhs per annum or more.

Career Path

In the field of reservation, a typical career path may include roles such as Reservation Agent, Reservation Supervisor, Reservation Manager, and Reservation Director. As professionals gain experience and expertise, they can move up the career ladder to higher positions with more responsibilities.

Related Skills

In addition to proficiency in reservation systems and processes, reservation professionals may be expected to have skills in customer service, communication, problem-solving, and attention to detail. Knowledge of hospitality industry trends and software tools may also be beneficial.

Interview Questions

  • What reservation systems have you worked with in the past? (basic)
  • How do you handle customer complaints related to reservations? (medium)
  • Can you describe a time when you had to resolve a double-booking issue? (medium)
  • What strategies would you use to upsell reservations or room upgrades? (medium)
  • How do you stay updated on industry trends in reservation management? (basic)
  • Describe a challenging situation you faced while managing reservations and how you resolved it. (medium)
  • How do you prioritize reservations during peak booking periods? (medium)
  • What metrics do you use to track the performance of your reservation team? (advanced)
  • How would you handle a situation where a reservation had to be canceled last minute? (medium)
  • What steps do you take to ensure accuracy in reservation data entry? (basic)
  • Can you explain the process of group reservations in a hotel setting? (medium)
  • How do you handle sensitive customer information during the reservation process? (basic)
  • What technology tools do you use to manage reservations efficiently? (basic)
  • How do you handle overbooked situations in reservations? (medium)
  • Can you walk us through the process of creating a reservation from start to finish? (basic)
  • How do you handle reservation requests from VIP guests? (medium)
  • What strategies would you use to increase direct bookings on the hotel website? (medium)
  • How do you ensure compliance with data protection regulations when handling customer information for reservations? (advanced)
  • How would you handle a situation where a guest arrives without a reservation? (medium)
  • Can you describe a time when you had to deal with a difficult customer during the reservation process? (medium)
  • How do you handle discrepancies in reservation details between different booking channels? (medium)
  • What steps do you take to prevent no-show reservations? (basic)
  • How do you handle reservation requests for special events or occasions? (medium)
  • Can you explain the importance of forecasting in reservation management? (medium)
  • How do you ensure accuracy in billing for reservations? (basic)

Conclusion

As you prepare for interviews for reservation roles in India, make sure to showcase your skills and experience effectively. With the right preparation and confidence, you can land your dream job in this dynamic field. Good luck!

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