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2.0 - 7.0 years
4 Lacs
tambaram, chennai
Work from Office
POSITION SUMMARY Contact appropriate individual or department (e.g., Sales, Data Administration, Accounting) as necessary to resolve guest calls, requests, or problems. Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott, including up-selling. Determine and give complimentaries to guests as gifts for their patronage (e.g., rewards points, show tickets, gift certificates). Promote awareness of brand image internally and externally. Process requests for redeeming Marriott Rewards points. Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Enter Marriott Rewards information into appropriate software when takin...
Posted 2 weeks ago
1.0 - 5.0 years
4 - 9 Lacs
gurugram
Work from Office
Role Summary: Executive will be responsible for managing day-to-day operational disruptions and ensuring seamless passenger handling through effective coordination and system expertise. This role demands strong analytical skills, system proficiency, and the ability to work in a dynamic, 24/7 environment. Key Responsibilities: Monitor and manage irregular operations including flight delays, cancellations, and other disruptions. Use the Sky Schedule system to identify impacted passengers and determine appropriate re-accommodation options. Collaborate with NP/OCC teams to assess operational impact and implement schedule changes. Communicate schedule updates to all relevant stakeholders via emai...
Posted 2 weeks ago
0.0 - 5.0 years
2 - 2 Lacs
hosur
Work from Office
SUMMARY Human Resources (HR) Implant (Hosur) The HR Implant will play a crucial role in integrating HR practices and policies within the organization, serving as a direct link between employees and management. The main objective is to seamlessly embed HR functions into the company's daily operations, offering support, guidance, and strategic HR solutions to address business requirements. Key Responsibilities Employee Relations Serve as the initial point of contact for employee inquiries and concerns. Mediate conflicts and oversee resolution processes. Foster a positive and inclusive workplace environment. Recruitment and Onboarding Collaborate with hiring managers to identify staffing needs....
Posted 2 weeks ago
3.0 - 5.0 years
1 - 4 Lacs
jaipur
Work from Office
We are looking for a skilled Front Office Supervisor to join our team in the hospitality industry. The ideal candidate will have 3-5 years of experience in front office operations and management, with excellent communication and leadership skills. Roles and Responsibility Supervise and coordinate front office staff activities to ensure efficient service delivery. Manage front desk operations, including handling customer inquiries and resolving issues. Develop and implement effective strategies to enhance customer satisfaction and loyalty. Maintain high standards of quality and professionalism in all aspects of front office operations. Collaborate with other departments to achieve business ob...
Posted 2 weeks ago
3.0 - 5.0 years
1 - 4 Lacs
igatpuri
Work from Office
We are looking for a skilled FRONT OFFICE Supervisor to join our team in the hospitality industry. The ideal candidate will have 3-5 years of experience in front office operations and management, with excellent communication and leadership skills. Roles and Responsibility Supervise and coordinate front office staff activities to ensure efficient service delivery. Manage front desk operations, including handling customer inquiries and resolving issues. Develop and implement effective strategies to enhance customer satisfaction and loyalty. Maintain high standards of quality and professionalism in all aspects of front office operations. Collaborate with other departments to achieve business ob...
Posted 2 weeks ago
1.0 - 3.0 years
2 - 5 Lacs
gurugram
Work from Office
We are looking for a highly skilled and experienced professional to join our team as a Reservation - Front Office specialist in the hospitality industry. The ideal candidate will have 1-3 years of experience in front office operations, preferably in hotels or restaurants. Roles and Responsibility Manage front office operations, including handling reservations and guest inquiries. Provide exceptional customer service to ensure high levels of guest satisfaction. Coordinate with other departments to ensure seamless service delivery. Maintain accurate records of reservations and guest interactions. Develop and implement effective strategies to enhance front office efficiency. Collaborate with th...
Posted 2 weeks ago
1.0 - 3.0 years
1 - 5 Lacs
rameswaram
Work from Office
We are looking for a highly skilled and experienced Reservations professional with 1-3 years of experience to join our team in the hospitality industry. The ideal candidate will have a strong background in reservations and excellent customer service skills. Roles and Responsibility Manage and coordinate reservations, ensuring accuracy and efficiency. Provide exceptional customer service, responding to inquiries and resolving issues promptly. Develop and maintain relationships with clients, understanding their needs and preferences. Collaborate with other departments to ensure seamless service delivery. Analyze and resolve complex reservation-related issues, escalating when necessary. Maintai...
Posted 2 weeks ago
0.0 - 2.0 years
1 - 3 Lacs
bengaluru
Work from Office
We are looking for a highly skilled and efficient RSOT - Room Service Order Taker to join our team in the hospitality industry. The ideal candidate should have 0-2 years of experience. Roles and Responsibility Manage and coordinate room service orders efficiently. Handle customer complaints and resolve issues professionally. Maintain accurate records of orders and sales. Ensure timely delivery of orders to guests. Provide excellent customer service and ensure satisfaction. Collaborate with other departments to achieve sales targets. Job Requirements Ability to work well under pressure and manage multiple tasks simultaneously. Excellent communication and interpersonal skills. Strong problem-s...
Posted 2 weeks ago
0.0 - 2.0 years
3 - 5 Lacs
igatpuri
Work from Office
We are looking for a highly skilled and experienced Front Office GSA/Senior GSA to join our team in the hospitality industry. The ideal candidate should have 0-2 years of experience. Roles and Responsibility Manage front office operations, including reception, reservation, and concierge services. Handle guest inquiries and complaints professionally and courteously. Coordinate with other departments to ensure seamless service delivery. Maintain accurate records and reports of front office activities. Ensure compliance with company policies and procedures. Provide exceptional customer service to guests and visitors. Job Requirements Excellent communication and interpersonal skills. Ability to ...
Posted 2 weeks ago
1.0 - 3.0 years
1 - 4 Lacs
jaisalmer
Work from Office
We are looking for a highly skilled and experienced Reservation Executive to join our team in the hospitality industry. The ideal candidate will have 1-3 years of experience in handling reservations, excellent communication skills, and the ability to work well under pressure. Roles and Responsibility Managing and coordinating reservations efficiently. Providing exceptional customer service to clients and resolving their queries promptly. Maintaining accurate records of bookings and reservations. Collaborating with other departments to ensure seamless operations. Developing and implementing effective strategies to improve reservation processes. Analyzing customer feedback and suggesting impro...
Posted 2 weeks ago
3.0 - 5.0 years
1 - 4 Lacs
lucknow
Work from Office
We are looking for a skilled Front Office Supervisor to join our team in the hospitality industry. The ideal candidate will have 3-5 years of experience in front office operations and management, with excellent communication and leadership skills. Roles and Responsibility Supervise and coordinate front office staff activities to ensure efficient service delivery. Manage front desk operations, including handling customer inquiries and resolving issues. Develop and implement effective strategies to enhance customer satisfaction and loyalty. Maintain high standards of quality and professionalism in all aspects of front office operations. Collaborate with other departments to achieve business ob...
Posted 2 weeks ago
1.0 - 3.0 years
1 - 2 Lacs
igatpuri
Work from Office
We are looking for a highly skilled and experienced FRONT OFFICE Reservation Executive to join our team. The ideal candidate will have 1-3 years of experience in the hospitality industry, preferably in hotels and restaurants. Roles and Responsibility Manage front office operations, including reception, reservation, and concierge services. Handle customer inquiries, resolve issues, and provide excellent customer service. Coordinate with other departments to ensure seamless service delivery. Maintain accurate records and reports, including reservations and customer interactions. Develop and implement effective strategies to enhance customer satisfaction and loyalty. Collaborate with the manage...
Posted 2 weeks ago
1.0 - 3.0 years
8 - 12 Lacs
hyderabad
Work from Office
Overview The role is responsible for managing end-to-end procurement operations within the Purchase Order and Budget Management (POBM) function. The incumbent will handle key operational processes including vendor master data management, PR/PO processing, GR/IR reconciliation, and invoice management through SAP S/4HANA and VIM systems. This position requires a detail-oriented and proactive individual who can effectively collaborate with multiple stakeholders and ensure smooth day-to-day business operations Responsibilities Manage Vendor Creation and Change Requests in alignment with compliance and documentation requirements. Handle Purchase Requisition (PR) creation and Purchase Order (PO) m...
Posted 2 weeks ago
3.0 - 6.0 years
5 - 9 Lacs
hyderabad
Hybrid
3 to 5 years of experience in domestic travel planning and coordination. Proven experience working with travel agencies or corporate travel departments. Proficiency in travel booking tools and platforms (e.g., Amadeus, Galileo, Sabre). Strong organizational and multitasking abilities. Excellent verbal and written communication skills. Customer-centric approach with problem-solving capabilities. Knowledge of domestic travel regulations and safety protocols. #Notice Period: Immediate
Posted 2 weeks ago
0.0 - 3.0 years
1 - 3 Lacs
gurugram
Work from Office
Role & responsibilities Key Responsibilities: I nbound/outbound sales calls , emails, and chats to ensure quality and compliance standards are met. Identify gaps in product knowledge , sales techniques , and customer handling . Prepare and share performance reports, trend analysis , and recommendations with sales leaders. Collaborate with the training team to improve onboarding and ongoing development. Ensure compliance with company policies, processes, and regulatory requirements. Preferred candidate profile 0-3 years of experience as a Customer Care in a sales or customer service process . Excellent listening, analytical, and feedback skills. Familiarity with sales KPIs (conversion rate, A...
Posted 2 weeks ago
2.0 - 7.0 years
2 - 5 Lacs
bengaluru
Work from Office
With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others. If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it s with Hilton where we never forget the reason were here: to...
Posted 2 weeks ago
0.0 - 3.0 years
1 - 3 Lacs
gurugram
Work from Office
Responsibilities: * Manage travel bookings using Amadeus & GDS systems * Provide exceptional customer service throughout journey * Coordinate airline tickets, hotel reservations & tour packages
Posted 2 weeks ago
1.0 - 4.0 years
4 - 8 Lacs
pune
Work from Office
About The Role Project Role Technology Support Engineer Project Role Description Resolve incidents and problems across multiple business system components and ensure operational stability. Create and implement Requests for Change (RFC) and update knowledge base articles to support effective troubleshooting. Collaborate with vendors and help service management teams with issue analysis and resolution. Must have skills Incident Management Good to have skills NA Minimum 5 year(s) of experience is required Educational Qualification 15 years full time education Summary As a Technology Support Engineer, you will engage in resolving incidents and problems across various business system components, ...
Posted 2 weeks ago
0.0 - 2.0 years
1 - 2 Lacs
bengaluru
Work from Office
About The Role Executive support Associate Management Level CL12 - Associate LocationBangalore Must have skillscalendar management, travel arrangements Good to have skillsExcel Job Summary : Executive Assistant provides professional organizational and administrative support to various executives in a virtual environment and independently completes a variety of assigned tasks to meet goals under general supervision and/or established guidelines, working in a team environment. Roles and Responsibilities Assisting executives in the use of company self-enabling tools including travel, reservations, and conference calls Assisting with miscellaneous administrative tasks Arranging conference calls,...
Posted 2 weeks ago
0.0 - 3.0 years
1 - 4 Lacs
kolkata, rajarhat, new town
Work from Office
Mega Walk in Drive is Going on Process - International Travel Process (Hotels & Airlines Process) Working in an International Travel Process (Hotels & Airlines) offers valuable insights and skill-building opportunities that can enhance your career. Heres what you can learn: Interview Venue: HBR, DN2, Signet Tower Unit 804 8th Floor College More Sector 5, Saltlake Kolkata - 700091 We are looking for enthusiastic professionals for blended process who possess flawless communication and expertise in customer centric skills. If you have excellent customer handling skills, are tech-savvy, love learning and implementing new technology, with the passion to guide to customers, we would love to talk t...
Posted 2 weeks ago
1.0 - 2.0 years
1 - 2 Lacs
gurugram
Work from Office
Handle guest reservations efficiently across multiple properties within the HIEX SAMHI portfolio. Respond to reservation queries via phone, email, and online platforms in a professional and timely manner. Maximize room sales by upselling and promoting special packages/offers. Ensure accurate input of reservation details in the system (Oasis/CRS). Coordinate with Front Office, Sales, and Revenue teams to optimize room availability and rate management. Provide excellent guest service while maintaining IHG brand standards. Assist in preparing daily/weekly reservation reports for the Cluster Revenue Manager. What We Need From You Bachelor s degree/diploma in Hospitality or related field preferre...
Posted 2 weeks ago
2.0 - 6.0 years
3 Lacs
hyderabad, chennai
Work from Office
In absence of Manager, conducts shift briefings to ensure hotel activities and operational requirements are known Sell the InterContinental Hotels Group products and services using up-selling and suggestive selling techniques Promote the Hotel s (and IHG generally) products and services Maintain a high level of product and service knowledge about all ICHG Hotels in your region Develop and maintain a regular pattern of sales calls Prepare and execute action plans which increase reservation sales and associated business Record and process reservations made by phone/fax/email Accept wait list reservations Process amendments to reservations such as extensions, early departures, etc Manage no sho...
Posted 2 weeks ago
1.0 - 6.0 years
6 - 11 Lacs
kolkata
Work from Office
Oversee accuracy of room blocks, reservations, and group market codes. Communicate company values and/or culture to new employees. Review and implement new Reservations procedures. Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Respond to any challenges found...
Posted 2 weeks ago
1.0 - 6.0 years
6 - 11 Lacs
mumbai, navi mumbai
Work from Office
Oversee accuracy of room blocks, reservations, and group market codes. Communicate company values and/or culture to new employees. Review and implement new Reservations procedures. Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Respond to any challenges found...
Posted 2 weeks ago
3.0 - 5.0 years
1 - 4 Lacs
jaisalmer
Work from Office
We are looking for a skilled Reservation Executive to join our team, with 3-5 years of experience in the hospitality industry. The ideal candidate will have a strong background in handling reservations and providing excellent customer service. Roles and Responsibility Manage and coordinate reservations efficiently. Handle customer inquiries and resolve issues professionally. Maintain accurate records of bookings and reservations. Collaborate with other departments to ensure seamless operations. Develop and implement effective strategies to enhance customer satisfaction. Provide exceptional customer service through various communication channels. Job Requirements Proven experience in handling...
Posted 2 weeks ago
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