916 Reservation Jobs - Page 12

Hiring for Leading ITES Company In Gurgaon for Customer Support - Travel Process Key Highlights: 1: Graduate/UG with Min 1 year Experience in Customer Support 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred 8: Travel Industry Experience Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qizra @ 90108 97647, Qasim @ 8056419536 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

Job description We're Hiring: Travel Sales Agent US PPC Process + Cruise Sales Location: PCM Worldwide Flights Pvt. Ltd. Viman Nagar, Pune 411014 Location : PCM Worldwide Flights Pvt. Banjara Hills, Hyderabad, Telangana 500034. Job Type: Full-Time | Permanent Salary: Competitive + Attractive Incentives Role Overview: Join our dynamic sales team in Pune! Handle US PPC leads and confidently sell both flights and cruise packages to US-based customers. Requirements: Minimum 1 year experience in international travel sales (US market preferred) Experience in cruise sales is a strong advantage Familiarity with GDS (Amadeus/Galileo) Excellent English communication skills Willingness to work in US business hours Apply Now | Contact HR Bharti:- 98186 59676 Mudit: 82796 11820

Job Description You Lead the Way. Weve Got Your Back. With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, youll learn and grow as we help you create a career journey thats unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally. At American Express, youll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong. Join #TeamAmex and let's lead the way together. As a brand built on going above and beyond to provide the best customer experience, having the most exceptional colleagues is paramount. As the face of the company, you can create positive interactions with our customers every day–from curating a unique travel or lifestyle experience to helping them with their everyday needs. And, you can grow your skills through industry-leading training and ongoing coaching, all while learning what it means to continually set the standard for world class, customer-first service. Find your place in service on #TeamAmex. Functional Description: American Express India Business focus on providing payment solutions to our customers by delivering high quality and world class product and services. We make it easier, safer and more rewarding for consumers and businesses to purchase the things they need and for merchants to sell their goods and services through innovative payment, travel and expense management solutions. Purpose of the Role: Provide best in class service & customized solutions to High network individuals (HNIs)/Platinum cardholders through lateral thinking and excellent knowledge of travel & lifestyle choices. Requirement: Knowledge of Fares and Ticketing, Destination/Geographical Knowledge and Supplier Product Knowledge Basic Destination Information with A Passion for Leisure Travel Product Knowledge Basic Knowledge of International Travel Products, Airfares, Itineraries, Routings & Airlines Exposure to End to End Travel Servicing Including Hotel / Car/ Visa / Packages/ Insurance Exposure to Customer Handling Manage Lifestyle queries Provide customer service for American Express Travel Online queries Business Outcomes: Accurate & timely completion of travel & lifestyle reservations Build relationships with high net worth individuals (HNIs) & service their needs effectively through innovative thinking Offer relevant Platinum value added propositions using detailed knowledge of customer’s choices Provide relevant travel recommendations Prioritize & efficiently fulfill customer requests through consultative selling Provide servicing for American Express Travel Online customers and drive engagement through CM education Leadership Outcome: Put enterprise thinking first, connect the role’s agenda to enterprise priorities and balance the needs of customers, partners, colleagues & shareholders. Lead with an external perspective, challenge status quo and bring continuous innovation to our existing offerings Demonstrate learning agility, make decisions quickly and with the highest level of integrity Lead with a digital mindset and deliver the world’s best customer experiences every day Past Experience: 3-5 years of experience in customer service, travel sales and hotel & concierge. Academic Background: Graduate with excellent Oral And Written Communication Skills In English Functional Skills/Capabilities: Knowledge of high-end, luxury travel & lifestyle products, services & value propositions Time Management Workload Management Technical Skills/Capabilities Knowledge of fares & ticketing Knowledge of destinations, geographies Problem solving skills Knowledge of Platforms MS office suits (Excel, Word, PowerPoint, Access) GDS Platforms: Amadeus, Sabre American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by lawOffer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations. Kindly share your resume with Ashok.Kumar21@aexp.com Or call 8595536725 and drop your cv on mentioned whattsap no.

Leading BPO in Pune Hiring For Team Leader/Assistant Manager International Process CTC UPTO 7.5 LPA Require min 1 Year as Team Leader Experience in International BPO Strong in Operations Matrices like Attrition, Shrinkage, CSAT Shifts 24*7 Call 8467054123 or mail CV at simmi@hiresquad.in The Team Leader, Operations is responsible for the day-to-day supervision of a group of call center associates. This position ensures performance metrics are achieved by providing adequate coaching, motivation and accountability Description Essential Functions/Core Responsibilities • Responsible for the day-to-day supervision of a group of call center associates including work and attendance monitoring in accordance with organization policy and applicable legal requirements • Effectively coach direct reports on their performance on a regular basis to ensure performance metrics are achieved at a minimum weekly • Identify performance related issues, develop an action plan for improvement, implement corrective action, up to and including termination of employment • Ensure service delivered to our customers meets contractual Key Performance Indicator (KPIs) and financial expectations • Communicate expectations to employees and provide timely updates • Provide subject matter expertise in handling escalated customer calls as needed • Conduct Team Meetings to ensure expedient communication of relevant information and as an open forum for input. Schedule and organize team activities • Stay current on internal work processes, policies and procedures. Attend required manager development training Preferred candidate profile Must be Working as Team Leader in International BPO Must have Good Communication Skills Experience in Voice Process Perks and benefits Good Incentives Interested candidates can call at 8467054123 or mail their cv at simmi@hiresquad.in

Leading BPO in Kolkata Hiring For Team Leader/Assistant Manager International Voice Process CTC UPTO 8 LPA Require min 1 Year as Team Leader Experience in International BPO in VOICE PROCESS Strong in Operations Matrices like Attrition, Shrinkage, CSAT Shifts 24*7 Call 8467054123 or mail CV at simmi@hiresquad.in The Team Leader, Operations is responsible for the day-to-day supervision of a group of call center associates. This position ensures performance metrics are achieved by providing adequate coaching, motivation and accountability Description Essential Functions/Core Responsibilities • Responsible for the day-to-day supervision of a group of call center associates including work and attendance monitoring in accordance with organization policy and applicable legal requirements • Effectively coach direct reports on their performance on a regular basis to ensure performance metrics are achieved at a minimum weekly • Identify performance related issues, develop an action plan for improvement, implement corrective action, up to and including termination of employment • Ensure service delivered to our customers meets contractual Key Performance Indicator (KPIs) and financial expectations • Communicate expectations to employees and provide timely updates • Provide subject matter expertise in handling escalated customer calls as needed • Conduct Team Meetings to ensure expedient communication of relevant information and as an open forum for input. Schedule and organize team activities • Stay current on internal work processes, policies and procedures. Attend required manager development training Preferred candidate profile Must be Working as Team Leader in International BPO Must have Good Communication Skills Experience in Voice Process Perks and benefits Good Incentives Interested candidates can call at 8467054123 or mail their cv at simmi@hiresquad.in

Min exp 3 yrs in travel Amadeus mandatory NO cabs 24*7 shifts package 7 lpa walk-in interview Call on 7042331616 or drop cv on supreet.imaginators@gmail.com

2+ years of experience in customer & Sales preferably in the travel industry Excellent communication interpersonal problem-solving skills Strong knowledge of the US travel market including destinations, suppliers & industry trends Strong analytical Required Candidate profile Sneha @ 8448100705 and WhatsApp me on the same Need an immediate joiner Job Title: US Travel Customer & Sales Location: Gurugram, Haryana Job Type: Full-time Night shift Cabs+ meals provided Perks and benefits Sneha@ 8448100705 Cab+ Meal+Both Side Cab 35k-40k

UG/Graduate with 6 month International Exp (preferably Hospitality background//sales/upselling//Customer Service Experience) 5 days rotational shifts 2 Rotational offs Work from office Both side cabs Salary- upto 30k Inhand Danish hr -9871092709

We are hiring for top notch mnc rotational shift 5 days working both side cab salary for fresher up to 24k inhand for experience salary up to 35k inhand contact 7507433571 Shubham hr

-Selling international flights -Handling inbound sales calls for inbound selling. -Conversion of a lead into a sales calls. -Helping clients with travel planning. -Book tickets, reserve accommodations -Build and maintain relationships with client Required Candidate profile -At least 1 year of experience into Travel sales -Excellent communication skills. -Good knowledge of travel software ( Amadeus ) -Should be comfortable in rotational shifts. -CallHR Bhawna @9888998997 Perks and benefits -Training on different GDS. -Lucrative incentives.

Organize and coordinate group check-in/pre-registration procedures. Sell a room/accommodation to guests without reservations. Anticipate sold-out situations, identify how many rooms are over-committed; obtain alternative accommodations for guests with reservations. Block rooms in the computer, identify designated requirements. Perform duplicate reservation checks. Run and check daily reports/contingency lists. Supply guests with directions and information. Answer, record, and process all guest, requests, questions, or concerns; follow up to ensure each has been met to guests satisfaction. Arrange transportation for guests/visitors. Issue safe deposit boxes. Count and secure bank at beginning and end of shift. Cash-guests checks, process all payment types, vouchers, paid-outs, charges, and provide change. Assist management in motivating and coaching employees; serve as a departmental role model. Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; prepare/review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships; support team to reach common goals. Ensure adherence to quality standards; identify and recommend new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Stand, sit, or walk for an extended period of time. Enter and locate information using computers/POS systems. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or G. E. D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Contact appropriate individual or department (eg, Sales, Data Administration, Accounting) as necessary to resolve guest calls, requests, or problems. Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott, including up-selling. Determine and give complimentaries to guests as gifts for their patronage (eg, rewards points, show tickets, gift certificates). Promote awareness of brand image internally and externally. Process requests for redeeming Marriott Rewards points. Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Enter Marriott Rewards information into appropriate software when taking guest reservations. Answer, record, and process all guest calls, requests, questions, or concerns. Perform general office duties to support Sales & Marketing (eg, filing, sending emails, typing, faxing). Assist management in training and motivating employees; serve as a role model. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Monitor the performance of others to ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or G. E. D. equivalent. Related Work Experience: At least 2 years of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others. If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it s with Hilton where we never forget the reason were here: to delight our guests, Team Members, and owners alike. The Front Office Associate greets and registers guests, providing prompt and courteous service. He / she checks guests in and out, resolving guest challenges throughout their stay in our hotel. This role upgrades guests as required and promotes the hotel s services. What will I be doing As the Front Office Associate, you will be responsible for performing the following tasks to the highest standards: Complete the registration process by inputting and retrieving information from a computer system, confirming pertinent information including number of guests and room rates. Make appropriate selection of rooms based on guests needs, code electronic keys, confirms the room number and rates with a written confirmation. Promote and administer Hilton marketing programs such as Hilton Honors for arriving guests, ensuring guests know the location of rooms containing room keys, tokens of our appreciation, gifts, etc. , to guests. Ensure rooms and services are correctly accounted for within guests statements, properly stating services provided by the hotel. Assist guests with check-out payments or charges, accepting and recording vouchers, credits, traveller s checks and other forms of payment, converting foreign currency at current posted rates. Greet customers immediately with a friendly and sincere welcome with a positive and clear speaking voice, listen and understand requests, respond with appropriate actions and provide accurate information such on outlet hours, special VIP programs, events, etc. Receive special requests from guests and respond appropriately or forward requests to appropriate team members for their decisions and actions. Promptly answer the telephone and email inquiries, inputting messages into the computer and advising other team members of special guests needs. Retrieve messages and communicate the content to guests, retrieving mail, packages and facsimiles or other special items for customers as requested. Record guests complaints, conducting thorough research to develop the most effective solution and negotiate results. Listen and extend assistance in order to resolve problems such as price conflicts, insufficient heating or air conditioning, quality of dishes etc. Remain calm and alert especially during emergency situations and heavy hotel activity. Plan and implement detailed steps by using experienced judgment and discretion. Take on an active role in the team by being kind, cooperative, and helpful and never forgetting the person behind the guest. Actively take part in training where and when required, attending formal training sessions and on the job trainings to ensure standards and develop skills and abilities. Contribute to the hotel and team by sharing new ideas and suggestions for improvements, being innovative and creative to provide quality service and customer care to team members and guests. Take on an active role in the Executive Floor team, ensuring effective communication and working as a team in order to reach goals and targets. Create a warm and welcoming arrival for guests, ensuring that they feel expected and immediately at-home when they arrive. Check-in guests in accordance with their reservation details, ensuring that the registration cards are completed, reservation information confirmed, Hilton Honours and Frequent Flyer numbers enquired about, and method of payment is secured. Handle complaints promptly and efficiently, taking the necessary action, and informing the Duty Manager or Guest Relations Manager to follow-up where appropriate. Follow-up with all guests to ensure satisfaction with problem resolution. Maintain awareness of guests profile and specific preferences, ensuring that they are acted upon for each reservation. Ensure that VIP guests are treated personally and recognized as an individual. Liaise with Sales, Reservations and the Business Development teams to handle corporate guests. Promote Hilton Honours and its associated benefits to guests who are not already enrolled in the program, ensuring that existing Hilton Honours members receive personal and professional service that recognizes them as important guests and that their benefits are received. Ensure a prompt and efficient departure, by settling guests accounts as per billing and reservation instructions, ensuring that all guests folios are correct. Input information into Fidelio regarding guests, ensuring accuracy and that all details are completed, and the information can be clearly understood by other team members. Apply Hilton brand standards in each and every action, acting as a role model and example of how the standards should be carried out in a practical setting. Knowledgeable of the hotel s facilities and services as well as basic knowledge of Hilton International, MEAP and other properties in China. Up to date with information on facilities, attractions, and places of interests, sights and activities in and around the hotel. Effectively communicate, coordinate and cooperate with Housekeeping, F&B, Engineering and IT. Report problems with hotel systems, hardware or facilities to the appropriate parties and follow-up to ensure that corrective action has been taken. Ensure that the Guest Service Manager is kept aware and up to date with operational issues. Pass on information effectively, ensuring that all necessary details are communicated to the intended person and that any pending action is completed, and guest satisfaction is confirmed. Attend daily briefings, shift handovers, meetings and read the logbook on a daily basis. Ensure that the day-to-day functions of the front desk are completed, including but not limited to checklists, trace reports, credit limit checks, and online back-ups. Check registration cards, meetings and functions information, billing instructions, and reservation backup to ensure that all information received is acted upon accordingly. Ensure that the front desk stock is managed and not wasted, maintaining costs where able. Keep up to date and aware of competitor activities in order to be well informed. Adhere to the hotel selling strategy of Demand Based Pricing and maintain rate integrity by offering clear, transparent, and value for money rates to guests. Comply with Health & Safety, Emergency Management, the Disaster manual, Fire procedures and regulations, taking part in the fire team when and where directed. Adhere strictly to standard cash handling procedures, ensuring to balance float and drop the required amount, managing cash, credit card transactions, city ledgers, vouchers and all other forms of payment correctly. Adhere to the company s credit policy at all times when handling cash, credit card transactions, city ledgers, providing currency exchange services, LPO and third party payments for rooms, meetings, F&B and any other charges that may be incurred by guests. Provide safety deposit boxes to guests, ensuring that guests valuables are safe and secure at all times. Follow-up on outstanding accounts to ensure no loss of revenue and secure method of payment for upcoming reservations. Maintain the efficiency of departure by checking all guests folios to ensure accuracy of charges. Upsell rooms to higher room and rate categories, ensuring maximum revenue generation from each guest. Maintain awareness of sales opportunities within the hotel, maximizing revenue in an ethical and responsible manner, adhering to Hilton brand standards and ensuring that guests receive value for money. Attempt to communicate with guests in guests native language, if applicable. Carry out any other reasonable duties and responsibilities as assigned. The Management reserves the right to make changes to this job description at its sole discretion and without advance notice.

Responsibilities: * Manage reservations via phone, email & website *E-mail Marketing * Maintain accurate records & reports * Ensuring accuracy and a smooth experience. * Ensure customer satisfaction through timely communication. Provident fund Food allowance

LGT Holidays is looking for Ticketing Executive to join our dynamic team and embark on a rewarding career journey Manage ticket sales and bookings Respond to customer inquiries and provide assistance with ticket purchases and bookings Maintain accurate and up-to-date records of all transactions, including sales reports and inventory management Coordinate with vendors and other team members to ensure that all events are properly staffed and supported Process refunds, cancellations, and other ticketing-related transactions as needed Provide on-site support for events, including ticket scanning and crowd management Identify opportunities for process improvement and automation Strong knowledge of ticketing systems and processes Excellent customer service and communication skills Were seeking a ticketing executive with GDS experience (Galileo, Amadeus) to assist our clients. Having travel industry experience is a plus.

As a B2B operations executive you will be incharge of end to end guest experience starting with queries, itineraries quotation, vendor bookings and ensuring a seamless guest experience on ground. Responsibilities Tour Bookings: Ensure accuracy and timeliness of tour bookings. Coordinate with the team to optimize tour availability. Guest Services: Collaborate with Destination Management Companies (DMC) and directly with guests to ensure smooth service delivery. Monitor guest feedback and satisfaction ratings, striving for continuous improvement. Address and resolve any guest issues promptly and effectively. Weekend Tours Logistics: Oversee the smooth execution of on-ground logistics for weekend tours. Coordinate with various teams and suppliers to ensure seamless operations. Implement contingency plans to handle unexpected situations or changes. Communication and Backend Support: Communicate regularly with guests via email, providing necessary information and addressing inquiries. Ensure backend logistics, such as reservations and confirmations, are accurately managed. Maintain organized records of guest communications and related tasks. Troubleshooting and Operational Presence: Actively troubleshoot any operational issues that arise. Maintain a visible presence on the ground, being readily available to address challenges. Proactively identify areas for improvement and implement necessary changes. Guide Management: Book qualified guides for tours, ensuring their availability and adherence to company standards. Maintain an updated Excel sheet or equivalent system to track guide assignments and schedules. Monitor guide performance and provide necessary feedback and support. Vehicle Bookings: Manage vehicle bookings for tours and transfers. Coordinate with transportation providers to secure appropriate vehicles. Ensure vehicles are well-maintained, clean, and comply with safety standards. Guest Meet and Greet: Personally oversee the meet and greet process for guests. Ensure a warm and welcoming experience upon arrival. Coordinate with the team to handle any special requirements or requests.

As a Ticketing Sales Executive at Reg Travel Freeby Pvt Ltd, you will play a key role in ensuring the smooth and efficient functioning of our sales travel operations. You will be responsible for overseeing various aspects of creating new leads, travel arrangements, maintaining supplier relationships, optimizing processes, and providing exceptional customer service. This position requires strong communication skills, organizational skills, attention to detail, and the ability to thrive in a fast-paced environment. Key Responsibilities: Booking and Reservations: Handle booking and reservation systems efficiently and ensure accuracy of bookings and timely communication with clients regarding their travel arrangements. Customer Service: Address client inquiries and provide support throughout their travel experience, having the ability to generate new leads and resolve issues promptly to ensure client satisfaction. Travel Itinerary Management: Plan and coordinate travel itineraries, including flights, accommodations, transfers, and activities, and customize itineraries to meet individual client preferences and requirements. Compliance and Documentation: Stay updated on travel regulations and ensure compliance with industry standards, maintaining accurate records and documentation for bookings and transactions. Operational Efficiency: Streamline processes to improve efficiency and productivity and implement best practices and procedures for operational excellence. Team Collaboration: Work closely with travel consultants and other team members to coordinate travel arrangements and resolve issues, providing guidance and support to colleagues as needed. Personal Attributes: Bachelors degree in Hospitality Management, Business Administration, or related field (preferred). Proven experience in a similar role within the travel industry. Strong understanding of travel booking systems and procedures. Excellent communication and interpersonal skills. Ability to multitask and prioritize tasks effectively. Problem-solving skills and attention to detail. Proficiency in travel management software and Microsoft Office Suite.

As an Operations Executive at Reg Travel Freeby Pvt Ltd, you will play a key role in ensuring the smooth and efficient functioning of our travel operations. You will be responsible for overseeing various aspects of travel arrangements, maintaining supplier relationships, optimizing processes, and providing exceptional customer service. This position requires strong organizational skills, attention to detail, and the ability to thrive in a fast-paced environment. Key Responsibilities: Booking and Reservations: Handle booking and reservation systems efficiently and ensure accuracy of bookings and timely communication with clients regarding their travel arrangements. Customer Service: Address client inquiries and provide support throughout their travel experience and resolve issues promptly and ensure client satisfaction. Travel Itinerary Management: Plan and coordinate travel itineraries, including flights, accommodations, transfers, and activities and customize itineraries to meet individual client preferences and requirements. Compliance and Documentation: Stay updated on travel regulations and ensure compliance with industry standards and maintain accurate records and documentation for bookings and transactions. Operational Efficiency: Streamline processes to improve efficiency and productivity and implement best practices and procedures for operational excellence. Team Collaboration: Work closely with travel consultants and other team members to coordinate travel arrangements and resolve issues and provide guidance and support to colleagues as needed. Personal Attributes: Bachelors degree in Hospitality Management, Business Administration, or related field (preferred). Proven experience in a similar role within the travel industry. Strong understanding of travel booking systems and procedures. Excellent communication and interpersonal skills. Ability to multitask and prioritize tasks effectively. Problem-solving skills and attention to detail. Proficiency in travel management software and Microsoft Office Suite.

Hiring for Leading ITES Company In Gurgaon for Customer Support - Travel Process Key Highlights: 1: Graduate/UG with Min 1 year Experience in Customer Support 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred 8: Travel Industry Experience Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qizra @ 90108 97647, Qasim @ 8056419536 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

Need Min 1 yr of exp in Travel domain (GDS + Mannual Ticketing) Salary--30k plus incentives G/UG 24*7 5 days working both way cabs Drop cv on supreet.imaginators@gmail.com or call on 7042331616 Required Candidate profile Need good communication skills Need immediate joiners Need hands on exp with Amadeus, GDS Softwares and Mannual ticketing, Reissue and issue of ticket

Need Min 1 yr of exp in Travel domain (GDS + Mannual Ticketing) Salary b/w (30k - 35k) in hand + Allowances G/UG 24*7 5 days working both way cabs Interested Candidate Contact: 9220771924 Akanksha Email-akankshaimaginators@gmail.com Required Candidate profile Need good communication skills Need immediate joiners Need hands on exp with Amadeus, GDS Softwares and Mannual ticketing, Reissue and issue of ticket

Hiring for British Airways (Captive unit) Salary upto 5 LPA Need min. 1 yr exp in Travel Domain Both grad & undergrad can apply Both side cabs Rotational shifts and offs Need good knowledge of GDS Contact Nandni @ 7291098048 Perks and benefits Insurance Staff Travel, Discounted Flight

Responsibilities: * Ensure guest satisfaction through exceptional service * Maintain cleanliness throughout the vessel * Assist with F&B service during events * Manage reservations accurately

Mega Walk in Drive is Going for Global Leading Travel Brand Process - International Travel Process (Hotels & Airlines Process) Call & WhatsApp No: 9147047911 | 9147047910 (10AM- 7PM ) "In case you do not receive any response, please share your CV on this number: 9674757948 . Our team will get in touch with you." Working in an International Travel Process (Hotels & Airlines) offers valuable insights and skill-building opportunities that can enhance your career. Heres what you can learn: Interview Venue: HBR, DN2, Signet Tower Unit 804 8th Floor College More Sector 5, Saltlake Kolkata - 700091 We are looking for enthusiastic professionals for blended process who possess flawless communication and expertise in customer centric skills. If you have excellent customer handling skills, are tech-savvy, love learning and implementing new technology, with the passion to guide to customers, we would love to talk to you. Interested fresher/experienced candidates can share their updated CV on the below WhatsApp number for booking interview slot. Call & WhatsApp No: 6296317938 9147047911 9147047910 "In case you do not receive any response, please share your CV on this number: 9674757948. Our team will get in touch with you." Eligibility: Under Graduates and Graduates can apply. ( regular students are not eligible) Excellent English communication is mandatory. Mindset Required Good written & Verbal communication Interested to work in BPO Blended & Chat Process Basic computer knowledge 5 working days Flexible to work in Night shifts Ready to work from Office Perks and Benefits. Permanent and full time opportunity One way cab facility Incentives and allowances Promotion with IJP Health Insurance/ PF/ ESI/ Incentive

We are seeking an experienced and analytical Revenue Manager with a _ strong front office background_ and demonstrated experience in Manali o r similar Himachal destinations. Food allowance Provident fund Health insurance