916 Reservation Jobs - Page 10

Contact appropriate individual or department (e.g., Sales, Data Administration, Accounting) as necessary to resolve guest calls, requests, or problems. Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott, including up-selling. Determine and give complimentaries to guests as gifts for their patronage (e.g., rewards points, show tickets, gift certificates). Promote awareness of brand image internally and externally. Process requests for redeeming Marriott Rewards points. Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Enter Marriott Rewards information into appropriate software when taking guest reservations. Answer, record, and process all guest calls, requests, questions, or concerns. Perform general office duties to support Sales & Marketing (e.g., filing, sending emails, typing, faxing). Assist management in training and motivating employees; serve as a role model. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Monitor the performance of others to ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 2 years of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None

About The Role Skill required: Omnichannel - Customer Communications Designation: Delivery Operations Team Lead Qualifications: Any Graduation Years of Experience: 7 to 11 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do "You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.Candidate who is good in email and chat process, who is good in typing is what is preferred hereCustomer communications are interactions between customers and businesses using various channels spanning digital and in person touchpoints. Customer communications can happen over the phone, via text, over chat, or face to face." What are we looking for " Hospitality skills Hands on / process / functional knowledge by virtue of either having worked at a hotel / hospitality / aviation / travel company or worked on a project in any of such industry sub-segments (Hotel, Resort, Cruise, Online Travel Agency, Tour Operator, Airline, Airport, Car Rental, Tourism, Travel Services) Minimum 2 yearsCollaboration skills Excellent project management & coordination skills demonstrated experience working directly with external & internal global stakeholdersCommunication skills Excellent spoken & written proficiency in English language demonstrated experience working directly with external & internal global stakeholdersShould have (any one)oData skills hands-on experience working on any data skill in migration / transformation related project Minimum 2 years oAnalysis / Functional skills relevant, strong, direct working experience with clients as a functional consultant / business analyst / systems analyst Minimum 2 years oChange management experience of directly managing / being deeply engaged in any major business transformation program Minimum 2 yearsExperience with any application transformation project as a business analyst / developer / tester / any role" Roles and Responsibilities: "In this role you are required to do analysis and solving of moderately complex problems May create new solutions, leveraging and, where needed, adapting existing methods and procedures The person would require understanding of the strategic direction set by senior management as it relates to team goals Primary upward interaction is with direct supervisor May interact with peers and/or management levels at a client and/or within Accenture Guidance would be provided when determining methods and procedures on new assignments Decisions made by you will often impact the team in which they reside Individual would manage small teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts" Qualification Any Graduation

Contact appropriate individual or department (eg, Sales, Data Administration, Accounting) as necessary to resolve guest calls, requests, or problems. Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott, including up-selling. Determine and give complimentaries to guests as gifts for their patronage (eg, rewards points, show tickets, gift certificates). Promote awareness of brand image internally and externally. Process requests for redeeming Marriott Rewards points. Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Enter Marriott Rewards information into appropriate software when taking guest reservations. Answer, record, and process all guest calls, requests, questions, or concerns. Perform general office duties to support Sales & Marketing (eg, filing, sending emails, typing, faxing). Assist management in training and motivating employees; serve as a role model. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Monitor the performance of others to ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or G. E. D. equivalent. Related Work Experience: At least 2 years of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Contact appropriate individual or department (eg, Sales, Data Administration, Accounting) as necessary to resolve guest calls, requests, or problems. Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott, including up-selling. Determine and give complimentaries to guests as gifts for their patronage (eg, rewards points, show tickets, gift certificates). Promote awareness of brand image internally and externally. Process requests for redeeming Marriott Rewards points. Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Enter Marriott Rewards information into appropriate software when taking guest reservations. Answer, record, and process all guest calls, requests, questions, or concerns. Perform general office duties to support Sales & Marketing (eg, filing, sending emails, typing, faxing). Assist management in training and motivating employees; serve as a role model. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Monitor the performance of others to ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or G. E. D. equivalent. Related Work Experience: At least 2 years of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Blue Earth Hospitality Private Limited is looking for Reservation Executive to join our dynamic team and embark on a rewarding career journey Able to handle incoming calls or emails and provide information to customers regarding reservations, availability, prices, and promotions Able to use reservation systems and other related software to make bookings, process payments, and confirm reservations Should be able to cross-sell, suggest additional products or services to customers, such as car rentals, tours, or restaurant reservations Able to handle customer complaints or issues effectively, often by communicating with other departments or suppliers to resolve the problem Generating reports, analyzing trends and make recommendations to management to improve customer service and sales Excellent communication and customer service skills

Amex GBT is a place where colleagues find inspiration in travel as a force for good and - through their work - can make an impact on our industry. We re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued. As a Travel C onsultant , you ll join our highly skilled remote team, providing outstanding service to our corporate business clients. We re most proud of our warm and inclusive culture, innovation in the travel tech space, internal promotions, and career advancement opportunities . M ost of our Traveler Care leadership started in this role , and you can find us in almost every other department at Amex GBT . What You ll Do Advise and arrange travel for corporate business customers (both individuals and groups) Conduct analysis and research on travel options, and pro-actively anticipate traveler needs to sell additional services Arrange and book domestic and international business travel, in a variety of complexity, for air, road, rail, and accommodations Use various Global Distribution Systems (GDSs), including Sabre, Apollo, Galileo and Amadeus. Training may be provided Ensure compliance to customers agreed travel policy, service provider policies, and regulatory requirements Use positive telephone service techniques and act on special customer requests Collaborate within your team to coach, mentor, and provide constructive feedback to improve service levels We look forward to sharing more detailed job functions and key performance indicators during the interview process. What We re Looking For Passion for excellence in client service, including proactive anticipation of needs Native GDS expertise (Sabre, Apollo, Amadeus and/or Galileo) Professional communication (written and verbal) Attention to detail Act with integrity, and look after personal traveler information Possess a strong understanding of the travel industry (background in business travel, leisure travel, or airline reservation) Resolving customer issues quickly and independently / with supplier Teamwork and openness to feedback Our Traveler Care team is a 24/7 operation. We have specific colleagues dedicated to the night shift, however, please be flexible and prepared to work afternoon shifts (12-8pm) and weekends. Location Gurgaon, India The #TeamGBT Experience Work and life: Find your happy medium at Amex GBT. Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family . Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals. Develop the skills you want when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first. We strive to champion Inclusion in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action. And much more! A ll applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law. Click Here for Additional Disclosures in Accordance with the LA County Fair Chance Ordinance. Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult the Amex GBT Recruitment Privacy Statement . What if I don t meet every requirement If you re passionate about our mission and believe you d be a phenomenal addition to our team, don t worry about checking every box;" please apply anyway. You may be exactly the person we re looking for!

A Travel Duet is India s premier luxury travel brand, specializing in custom-designed experiential travel for honeymooners, couples, families, groups, and YPOs. We create meticulously handcrafted, personalized itineraries that cater to individual personalities and interests, ensuring a lifetime of unforgettable experiences. Why work with usIn addition to stellar work culture during working hours, our team has mastered the art of balancing a client first approach without compromising on wellness and work-life balance. What s more, with our super cool annual retreats and monthly team building activities (wine tasting, painting, cocktail making, to name a few) we strive to unwind and enjoy, while constantly upskilling and reinventing ourselves. PS On Wednesdays, we work from home Roles and responsibilities: Plan the flight route as per the requirement of the clients: arrange the flight schedules, fares and other details and coordinate with Operations; keep the team informed about any latest updates in terms of airlines, airfare offers, visa updates etc. Using computer reservations systems to check availability: Book meals and seats on flights; accepting payment from passengers and customers; confirming the purchase with the passenger; and handing the ticket and receipt to the passenger or customer Modifying or cancelling a passenger s flight reservation: Using computer reservation systems to check availability for modification; charge a modification or cancellation fee to the passenger when airline policies dictate so; confirming modifications or cancellation with passenger or customer Helping passengers check-in for flights: Confirming passengers personal information; confirming that their reservation information matches the flight s; checking their luggage; charging overweight luggage fees when necessary; and helping passengers with special needs. Client Specific Needs: The Visa Consultant must ensure that all of the information provided by the client is accurate and correct, preparing and checking all legal documents. S/he must prepare all fee quotes and any information required by clients, colleagues or authorities, S/he must prepare all the documents e.g. dummy tickets, hotel confirmations, visa itinerary, travel insurance etc for the clients as and when required. Other ancillary services for our Signature clients wherever required. If required, the visa consultant will also visit the embassy on behalf of the clients to submit a visa or for any other relevant work. Must oversee all aspects of the necessary Visas, ensuring that the process runs smoothly without any delay. You must oversee the completion of all relevant visa and immigration documents and ensure that they are received within the time limit set by the government. Qualification: IATA qualified Excel in the computer reservation system, Amadeus Minimum 1 year experience in the field of work You will ideally be educated to degree level Qualifications relevant to Visa Consultancy & Ticketing Reservations (preferred) Skills Required: Excellent Communication, negotiation skills Good organizational skills Excellent written and verbal communication A quick learner and a strong team player Has a creative approach to things Good Stress Management Skills; should be able to provide quality customer satisfaction, no matter what Analytical and problem-solving skills Administrative skills: proficient in computer skills such as basic word processing, spreadsheet and database management, specialized flight tickets retail software; and being able to use basic office equipment. High levels of initiative, resourcefulness, flexibility, and compromise Other good to haves: Work experiences in Sales/Client Servicing of Luxury Travel Services A good personal network in the travel and/or luxury space Good relationships with luxury and/ or travel influencers (good to have) Having travelled internationally, ideally to off-beat destinations Note: If you feel that you ll fit for this role, please send your CV along with the below details to [email protected] Current Organization Current CTC Expected CTC Serving notice period (If yes mention your LWD) Duration of the notice period Are you willing to commute to the office location

Role & responsibilities Key Responsibilities: Handle incoming calls related to room reservations, availability, and pricing. Make outbound calls to potential guests or travel agents to promote offers and increase bookings. Provide detailed and accurate information about rooms, facilities, packages, and services. Maintain updated records of bookings and guest information in the reservation system (PMS). Follow up on leads and tentative bookings to convert them into confirmed reservations. Upsell hotel services like spa, dining, or upgrades to maximize revenue. Coordinate with front office, sales, and other departments to ensure a smooth guest experience. Handle special requests, group bookings, and VIP reservations professionally. Maintain high levels of customer service and ensure all interactions are courteous and prompt. Preferred candidate profile Bachelor's degree in Hospitality, Business Administration, or a related field preferred. Proven experience in tele calling, reservations, or front office in the hospitality industry. Excellent communication skills (verbal and written) in English and [Local Language]. Familiarity with hotel Property Management Systems (e.g., Opera, IDS, etc.) is a plus. Strong sales and customer service skills. Attention to detail and ability to handle multiple tasks.

Constantly investigate and assess market conditions and competition to determine effective and productive sales programs. Establish and maintain relationships with all the current and prospective customers. Update & upgrade knowledge and awareness of special events, conventions, business meetings and other opportunities in the market, which would help for the sales of the facilities provided by Novotel Kolkata. Design and execute sales plans and strategies for the assigned segments and responsible for increasing the sales and revenue. Plan & initiate action plan to approach and secure new business for the organization. Any matter which may affect the interests of Novotel Kolkata should be brought to the attention of the Management.

Reservations Executive You are the beginning of an exceptional guest experience. As a Reservations Executive, you will make our guests feel welcome and reflect the exceptional experience to come when they arrive! What is in it for you: Employee benefit card offering discounted rates in Accor worldwide Learning programs through our Academies Opportunity to develop your talent and grow within your property and across the world! Ability to make a difference through our Corporate Social Responsibility activities What you will be doing: Consistently offer exceptional, friendly and engaging service Ensure the best selection for the guest and ensure revenue is maximized through up-selling Recommend property facilities and assist guests with information and special requests Book room reservation requests, enter group rooming lists, and update accurate information in the system, reconfirmation of arrivals for the two day and ensuring No-show are negligible, ensuring guest call are answered as per SOP and focusing on direct call conversion. LQA score to be 90 plus at current workplace. Should be a team player and be open to learning and adapting to the changes. Your experience and skills include: Guest focused personality is essential Education Qualification: BA in Hospitality/ Hotel management or equivalent program Graduate or having an equivalent degree from a reputed educational institution

Job Summary : The Reservation Executive is responsible for managing room reservations, processing bookings, and ensuring a smooth reservation process for all guests. This role requires attention to detail, excellent communication skills, and a commitment to providing high-quality service. The Reservation Executive serves as the first point of contact for potential guests, assisting with inquiries, confirming bookings, and updating reservation systems as necessary. Key Responsibilities : Reservation Management : Handle all incoming reservations through various channels, including phone, email, and online booking systems. Confirm reservation details with guests, including dates of stay, room type, and special requests. Maintain an accurate record of all reservations, including cancellations and modifications, in the reservation system. Ensure that reservations are booked in compliance with hotel policies, availability, and revenue management strategies. Guest Communication : Provide information to potential guests regarding room availability, hotel amenities, rates, and policies. Answer inquiries promptly, offering personalized assistance to meet guest needs and expectations. Maintain a friendly and professional manner when communicating with guests, both in writing and over the phone. Reservation System Management : Input and update reservations in the Property Management System (PMS) or Central Reservation System (CRS). Ensure that all guest information is accurately entered, and data integrity is maintained. Generate daily reports to track reservations and guest arrivals. Collaboration : Work closely with the Front Desk and Housekeeping teams to ensure accurate guest arrivals, special requests, and room assignments. Coordinate with the Sales and Marketing team to promote special offers and packages. Handle group bookings and event reservations in collaboration with the Events and Banquet departments. Customer Service : Handle guest complaints or concerns related to reservations promptly and professionally. Ensure that the guests needs are met before, during, and after their stay by coordinating with relevant departments. Revenue Optimization : Monitor room rates, availability, and promotions to maximize revenue per available room (RevPAR). Assist in up-selling and cross-selling room upgrades, packages, and services to increase hotel revenue. Administration & Reporting : Prepare and submit reports regarding reservation trends, occupancy, and cancellations. Maintain guest profiles and historical reservation data for future reference. Perform daily, weekly, and monthly reservation audits to ensure accuracy and compliance with internal processes. Key Skills and Qualifications : Education : High school diploma or equivalent (preferably with a degree in Hospitality or related field). Experience : Previous experience in a hotel reservation or front desk position preferred. Technical Skills : Proficiency in Property Management Systems (PMS), booking engines, and MS Office Suite. Communication Skills : Excellent verbal and written communication skills. Multilingual ability is a plus. Customer Service : Strong customer service orientation with a polite and professional demeanor. Attention to Detail : Ability to accurately enter information and follow up on any inconsistencies or errors. Problem-Solving : Able to resolve conflicts and offer solutions to guest inquiries and issues effectively. Time Management : Ability to handle multiple tasks and priorities in a fast-paced environment.

Maintain complete knowledge of: Dining room layout, table/seat/section numbers, proper table setups, room capacity, hours of operation, price range and dress code Restaurant reservation procedures Daily house count, arrivals, departures, VIP s Scheduled in-house group activities, locations and times All department policies / service procedures Answer telephone within 3 rings, using correct salutations and telephone etiquette. Take record and confirm restaurant reservations / cancellations in accordance with departmental standards. Communicate reservation or cancellation changes to management as they arise throughout the shift. Monitor the preparation of own assignments, ensuring compliance to departmental standards. Ensure that all menu s, check folders are cleaned and in sufficient quantity. Ensure that the hostess stand is cleaned and organized. Review the Reservation book, pre-assign designated tables and follow up on all special requests. Greet the guests at the entrance of the restaurant. Seat Guest accordingly to floor plan / being fair to each waiter. Show guests their table which has been designated to them Ensure that the guests are pleased with their table. Present the open menu to the guest. Ensure that the tables are set to the best service of the guest. Anticipate heavy business times and organize procedures to handle waiting lines. Anticipate guests needs, respond to them promptly and acknowledge guest, however busy and whatever time of the day. Maintain positive guest relations at all times. Be familiar with hotel services / activities to respond to guest inquiries accurately. Handle guest complaints following instant pacification procedures and insuring guest satisfaction. Monitor guests reactions and confer frequently with management to ensure guest satisfaction. Monitor and participate to ensure that all tables are cleared and reset according to the department procedures. Monitor and maintain cleanliness and working conditions of own section equipment and supplies. Assist restaurant staff with their job functions to ensure optimum service to guest: when requested. Promote a cooperative working climate, maximizing productivity and quality. Do table visits systematically at each meal period to ensure guest satisfaction. Promote F&B Outlets to each customer in down time. Successful completion of the training process. To assist the Supervisor to ensure proper cashiering procedures are followed and accurately balanced. To assist in Menu printing. Administration To collect all general requisitions and food & beverage requisitions. To prepare and record all inventory on daily, monthly and quarterly basis. Report any engineering issues and make a request for the same. Maintain daily logs and update the Logbook on daily basis. Financial and Revenue Responsibilities To assist in carrying out monthly, quarterly, bi-yearly, yearly inventory of operating equipment. To perform cashiering functions and to ensure that the outlet cashiering procedures are strictly adhered to. To perform beverage inventory on a daily basis and informing the management of any discrepancies on a daily basis. Guest Service Responsibilities To establish a professional rapport with guests and maintain good customer relationship. To handle guest enquiries in a friendly, courteous and efficient manner. To be fully knowledgeable about all bar products, wine and cocktail recipes. GENERAL DUTIES: To report for duty punctually wearing the correct uniform and name tag. To maintain a high standard of personal appearance and hygiene and adhere to the hotel and department appearance standards. To provide friendly, courteous and professional service at all times. To maintain good working relationships with colleagues and all other departments. To read and understand the hotel s Employee Handbook and to adhere to the hotel s rules and regulations and in particular, the policies and procedures relating to Fire, Hygiene, Health and Safety. To comply with local legislation as required. To respond to any changes in the department as dictated by the needs of the hotel. To be flexible and extend job duties to carry out any other reasonable duties and responsibilities within the job capability as assigned, including redeployment to alternative departments/areas if required, to meet business demands and guest service needs. To attend training and meetings as and when required. Confidentiality Ensure confidentiality and secure storage of all intellectual property and data bases, both hard copy and electronic. Adhere to Accor Internet and Email policy Ensure Hotel, Customer and Staff information or transactions are kept confidential during or after employment with the company. Qualifications Relevant experience as a F&B Hostess or similar is an asset Diploma/ BS degree in hospitality management, business administration, or related field Excellent communication skills & guest engagement skills Excellent problem resolution skills along with outstanding communication and active listening skills Ability to work flexible hours Proficiency in English

Is responsible for the implementation of RM methods in a dedicated hotel in order to maximize the turnover in accordance with hotel strategies, brand s marketing and customer s needs. Is responsible for having all the revenue management processes in place in the hotel, he/she implements the GM s strategy on daily basis, updates planning, quotes groups and alerts GM, when market deviates from strategy. Is in charge of helping to reach and beat the operational turnover budget of the hotel. Support the GM in the creation of the strategy (with proper analysis) and to work effectively with the implemented revenue management system. Furthermore, to implement the strategy, based on the daily recommendations in the distribution channels, as well as the daily check of the system recommendations for sense and provide complementary or revised proposals for optimization Key Responsibilities: Collection Communicate the processes to follow in terms of booking quality and correct data input into the PMS, toward the reservation and front office team; Regularly checks the input and the quality of data (segmentation, denials tracking, etc); Update the event database. Analysis Analyze the hotel performance as a basis for strategy decisions; Survey the market, the competitors in terms of pricing and closed dates as a basis for future pricing strategies; Analyze the contract performance (price, allotments, number of rooms sold, etc) before decisions on renewals are taken. Act as a support in the preparation of the annual revenue budget. Decision Provide proposals for the adaptation of the long-term and short-term hotel strategy (day types, ideal mix, RML ranking, price points, triggers, sales conditions, etc) on the basis of the analysis done previously; Calculate availability and minimum rate for the requests by using group quotation; Providing dynamic forecasts, compared to the strategy of the GM and budget. 3-5 years of experience in senior revenue management roles. Proven leadership and team management skills, with a track record of getting the best out of people and driving high-performance. Exceptional analytical skills and ability to make strategic decisions that enhance revenue growth. Advanced knowledge of revenue management principles. In-depth knowledge of the distribution landscape, online travel agencies, and emerging market trends. A collaborative forward-thinking mindset with a passion for elevating revenue management as a respected and valued community of practice with key internal and external stakeholders.

We are seeking a detail-oriented and customer-focused Assistant Reservation Manager to join our dynamic team in Pune, Maharashtra. As a key member of our hospitality organization, you will play a crucial role in ensuring smooth operations of our reservations department while delivering exceptional service to our guests. Assist in managing the daily operations of the reservations department, ensuring efficiency and accuracy in all processes Oversee and train reservations staff, promoting a culture of excellence and continuous improvement Collaborate closely with Sales, Revenue Management, and Marketing teams to develop and execute strategic initiatives Handle complex reservations and guest inquiries, providing professional and courteous service at all times Monitor and optimize room inventory, working with various departments to maximize occupancy and revenue Assist in developing and implementing reservation policies and procedures to enhance operational effectiveness Generate and analyze reservation reports, providing insights to support data-driven decision-making Ensure high levels of customer satisfaction by addressing concerns promptly and effectively Assist in scheduling and payroll management for the reservations team Participate actively in the recruitment and training of reservations staff Support the implementation of new technologies and systems to improve reservations processes. Previous leadership experience in a hotel environment, preferably in reservations management Strong working knowledge of Opera Property Manager System (PMS) Excellent communication and interpersonal skills, with the ability to interact effectively with guests, staff, and other departments Proven problem-solving skills and ability to make sound decisions in a fast-paced environment Proficiency in Microsoft Office suite, particularly Word and Excel Strong analytical and organizational skills, with the ability to manage multiple priorities simultaneously Bachelors degree in Hospitality Management or related field preferred Knowledge of revenue management principles and practices Fluency in Arabic and English required; additional language skills are a plus Demonstrated ability to work well under pressure and adapt to changing priorities Commitment to maintaining a professional demeanor and delivering exceptional customer service Familiarity with local hospitality industry trends and regulations in Saudi Arabia

Act as a main resource for F&B reservation agents needing assistance technically or with regards to achieving customer satisfaction Responds to all guest reservation request and executes prompt, courteous and accurate guest service at all times Fully knowledgeable about F&B Outlets, rates, promotions, programs, hotel facilities and services Understand and enforce hotel and company credit policies and ensure proper billing instructions, routing instructions and payment methods are applied to the reservations Monitor all Tentative / Provisional / Waitlisted bookings entered on the system and follow up done for deposits / guarantee Handling site visit from the guest To submit to Food and Beverage office the following: monthly outlet report, monthly objective review, trainer s report and promotions analysis. To maintain outlet communication board. Ensure that all employees establish a rapport with guests. Handle all guest requests and enquiries on food, beverage and service. To have a complete understanding of financial aspects of the outlet To ensure that the monthly forecasted Food & Beverage revenue figures are achieved. To handle voiding, correcting, changing of restaurant, checks in accordance with the prescribed procedures and account for all checks used during each shift. Responsible for overall supervision, planning, controlling and coordination of all activities of the assigned outlet. Establish and maintain seamless co-ordination & co-operation with all departments of Novotel Kolkata Hotel & Residences to ensure maximum cooperation, productivity, and guest service. Monitor and supervise service flow in the assigned outlet. Any matter which may effect the interests of Novotel Kolkata Hotel & Residences should be brought to the attention of the Management To implement a consistent guest recognition program and maintain a relevant guest database You need to ensure all the functions of a personalized and warm telephone reception.

As a Travel Coordinator, your primary responsibility will be managing domestic and international air ticket bookings efficiently using the MakeMyTrip application. You will be required to deliver exceptional customer service to clients through phone calls and emails, ensuring their needs are met promptly and professionally. Processing travel reservations, cancellations, and amendments accurately is essential to provide a seamless experience to our clients. Your role will involve ensuring precise processing of flight itineraries, hotel bookings, visa applications, and related documentation. You will be expected to address and resolve client inquiries and issues in a timely manner, providing necessary assistance with hotel bookings to ensure a hassle-free experience for our clients. Additionally, handling visa processing and guiding clients through the process will be part of your daily tasks. To excel in this role, you should have proficiency in air ticketing systems and a strong understanding of travel processes. Excellent communication skills are key to effectively handling client queries and providing top-notch customer service. The ability to work independently with minimal supervision while also being a team player is crucial. Strong organizational skills with attention to detail will help you succeed in managing various travel arrangements accurately. Qualifications: - UG: Bachelor's degree relevant to the Tours & Travel industry Key Skills: - Travel Process - Air Ticketing - Customer Service - Reservation - International Ticketing - Hotel Booking - Visa Processing This is a full-time position with a day shift schedule. As part of the application process, we would like to know your current salary, previous experience in the travel and tourism industry, and your comfort level with the Sahakar Nagar location in Bangalore. Preferred Experience: - Total work: 1 year - Travel planning: 1 year - Travel & Tourism Industry: 1 year Language Skills: - English (Preferred) - Hindi (Preferred) Work Location: - In person,

Travel Help Desk - 3-5 Yrs | Amadeus Mandatory(Min 1 Yr Exp) | Graduates Only Location- Gurgaon Sector-16 Salary Upto 6 LPA + 1 LPA Variable Shift – 24X7 | No Cabs | 4/5 Days working Immediate joiners Only | 1Yr Contract Call Ms Latika : 9810996899 Required Candidate profile Min. 3 yr exp required in Travel Process Amadeus Mandatory(Min 1 Yr Exp) Noida & Faridabad Non Hiring

Responsibilities: * Manage hotel reservations via chat/phone * Provide exceptional customer service * Maintain accurate records & reports * Process visa applications * Troubleshoot queries related to travel package *Flight tickets issuing Accessible workspace Flexi working Capability building program Job/soft skill training

Hello, Call / Whats app 7898240001 We are hiring experienced Travel Sales Consultant Min 1 year US travel sales experience MANDATOTY+Amadeus No Freshers Immediate Joiner Salary upto 50k+Unlimited Incentives Location- Delhi/Gurgaon Required Candidate profile Call / Whats app Monam 9060745209

Min exp 3 yrs in travel Amadeus mandatory NO cabs 24*7 shifts package 7 lpa walk-in interview Call on 7042331616 or drop cv on supreet.imaginators@gmail.com

Key Responsibilities : Guest Reception : Greet and welcome all guests and visitors, ensuring a smooth check-in and check-out process. Reservation Management : Manage reservations and room allocations using our property management systems. Customer Service : Address guest inquiries, provide information about the property, amenities, and services, and resolve any guest issues promptly. Administrative Tasks : Handle calls, emails, and front desk correspondence. Maintain accurate guest records and reports. Billing and Payments : Process guest payments, handle billing queries, and ensure the accuracy of transactions. Team Collaboration : Work closely with the housekeeping and maintenance teams to coordinate guest needs and room readiness. Security and Safety : Ensure the safety and security of guests by following established protocols.

We are looking for an experienced Corporate Travel Consultant to join our team. The ideal candidate must be proficient in using Amadeus GDS and capable of handling end-to-end corporate travel requirements including international flights, hotels, car rentals, visa and transit arrangements. This role demands strong attention to detail, exceptional client service and flexibility in work shifts. Key Responsibilities: Manage complete travel bookings for corporate clients using Amadeus (GDS). Create and handle complex international itineraries and multi-sector travel plans. Coordinate hotel bookings, car rentals, visa processing, and transit services. Ensure compliance with company travel policies and cost-effective travel planning. Offer travel alternatives and optimal routing based on client needs. Handle schedule changes, cancellations, and emergency travel support. Interact with service providers such as airlines, hotels, and car rental vendors. Maintain accurate records for bookings, invoicing, and client interactions. Deliver high standards of service to VIP clients. Requirements: Minimum 4-6 years of relevant experience in corporate travel. Strong working knowledge of Amadeus GDS ticketing, fare rules, reissuance, and cancellations. Experience with itinerary planning, visa requirements, and international travel compliance. Willingness and availability to work early morning shifts. Excellent communication (written and verbal) and interpersonal skills. Strong organizational and multitasking abilities with high attention to detail. Familiarity with corporate travel policies and budget-conscious travel arrangements. Preferred Qualifications: A degree (Graduation is a must). Certification in Travel & Tourism or a related discipline. Experience working with global clients and across multiple time zones. Exposure to corporate booking tools and travel expense platforms.

: In Scope of Position based Promotions (INTERNAL only) Job Title Group Strategic Analytics Quantitative Strategist Valuation Control - AVP LocationMumbai, India Role Description Valuation Control (VC) Strats team, part of Group Strategic Analytics (GSA), plays a key role in supporting the banks Valuation Control (VC) function which is responsible for the independent valuation of the banks fair value balance sheet. This collaboration ensures correct fair value reporting and appropriate reserving and regulatory capital calculation for the banks financial instruments. The candidate is required to work in collaboration with Valuation managers, FO Quant across globe and drive enhancement in valuation processes and methodologies on various internal and regulatory driven projects. Candidate is required to have a deep understanding of Independent Pricing Verification, Reserves & Prudent valuation process. Candidate should be able to understand the business problem, gather information required for the implementation and provide an end-to-end optimized solution on a scalable platform. Implementation of the project needs to be done in Python programming language so coding knowledge is must. Candidate should possess a very good English communication skill to coordinate and communicate your work effectively with various stakeholders spread across globe. Candidate will also facilitate and foster stakeholder relationships globally and within the local region and will also be responsible for development, Support and motivation of the team. Group Strategic Analytics Analytics and technology are seen as central to all the main units of the bank, including Investment Bank, Corporate Bank and to Risk and Control functions. The Strategic Analytics team combines expertise in quantitative analytics, modelling, pricing and risk management with deep understanding of system architecture and programming. The primary output is a scalable and flexible Front Office pricing and risk management system with consistent interface to both the Middle Office and Back Office. The consistency in analytics and the technology platform ensures that no arbitrage can exist between various parts of the Bank as well as rational allocation of constrained resources, including risk budget, balance sheet, funding, and capital. Our People Our people are outstanding individuals with agile minds, from a diverse range of backgrounds and cultures. They generate fresh ideas and innovative solutions which set us apart from our competitors and add value to our clients. What well offer you , 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Accident and Term life Insurance Your key responsibilities Work on automation and optimization of valuation control process Build quantitative solution and methodology around reserves, prudent valuation. Develop, Implement, enhance and maintain existing framework to measure valuation risk across the bank Understand and decipher business problem to convert into manageable smaller problem statements Coordinate and gather information from various stakeholders for deeper understanding of the business Design automated solutions which are optimized and scalable Develop libraries in Python to provide solutions to the business Remediation of regulatory as well as external and internal findings against the valuation control business Your skills and experience A strong, relevant background and 7+ years of comparable experience. Strong analytical skills demonstrated by a background in MFE/MBA in Finance / Engineering / Mathematics / Quantitative Statistics background from top colleges Industry experience in programming in Python and programming concepts ( Class, Pointers, Data structure stacks, queue) Good product knowledge of derivatives and pricing in at least one asset class Equity, Credit, Rates, FX, Commodities. Experience in valuation models and pricing techniques Market risk, Middle office, Valuations background with relevant subject matter expertise in one of the three disciplines Excellent communication skills and attention to detail Strong analytical, problem solving and critical thinking skills with ability to cope well under pressure and tight timelines A track record of working in Projects and supporting Production environment simultaneously Certification such as FRM or CFA or CQF is preferred How well support you . . . .

The job description for a Travel Consultant typically involves responsibilities related to providing travel advice and assistance to clients in order to help them plan and book their travel arrangements The Travel Consultant is responsible for assisting clients in booking airfare, accommodations, rental cars, and other travel-related services The Travel Consultant is responsible for building and maintaining relationships with clients, providing excellent customer service, and addressing any questions or concerns that clients may have The Travel Consultant is responsible for maintaining accurate records of client bookings, including travel itineraries, reservation confirmations, and billing information

: In Scope of Position based Promotions (INTERNAL only) Job TitleGlobal Reporting - Liquidity Reporting, VP LocationPune, India Role Description It is crucial for the bank to understand how profitable each business activity is, and Finance has a responsibility to precisely understand the resource commitment the bank makes to any given client or transaction e.g., cost, capital, funding, liquidity and risk. Finance is playing a central role in keeping the bank focused on simplification and financial resource management. With our diverse teams in 47 countries, we offer a broad portfolio of capabilities. Our key functions range from Regional Finance, Finance Chief Accounting Office, Group Finance, Treasury, Planning and Performance Management, and Investor Relations to enabling functions such as Finance Change and Administration. These teams make sure we cover all Finance specific aspects for our internal and external stakeholders such as shareholder, employees, clients, and regulators. Together, it is the role of Finance to oversee all financial details for Deutsche Bank globally. Overview of the team Liquidity and Treasury Reporting & Analysis (LTRA) is responsible for all internal and external liquidity related reporting and provides analysis and services for other divisions such as Treasury, Risk and Finance to monitor and manage liquidity risk in the bank. LTRA acts in close collaboration with the Banks Treasury division to formulate and execute risk mitigating measures to efficiently manage liquidity risk in the Bank. What well offer you 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Accident and Term life Insurance Your Key Responsibilities Leading liquidity reporting team responsible for external regulatory liquidity reporting of short term including LCR, sNLP and structural liquidity metrics of ALMM and Funding Matrix . Acting as process owner and champion for strategic sourcing and assessing impact on Liquidity risk reports Developing strong and productive working relationships with stakeholders at a senior level Highlighting operational, regulatory and other risks and taking ownership for sourcing issues and actively participating in their resolution Leading the implementation of innovative business change solutions including Deutsche Bank wide initiatives. Monitoring performance against agreed metrics (Service Level Agreements, Key Performance Indicator's, Key Reporting Indicator's) Working with the wider team to identify and execute continuous improvement initiatives that deliver both incremental and step changes in performance, process effectiveness. Active participation and support the business strategy, plans and values at all levels. Driving high performance through effective career management and development of direct reports Proactively managing tough people decisions and addressing individual performance issues where necessary to drive high performance. SME assisting teams in addressing queries from regulators/stakeholders and taking initiative for strategic fix. Engage with internal stakeholders across Treasury, Liquidity Risk Management and TDI(IT) teams. Lead governance/review forums to present and explain reconciliations including feeds and metrics. Performance of quality checks and reviews to ensure accurate and complete report production. Ensure standardization and streamlining of processes and implementation of governance framework around the same. Implementation and periodic review of a robust control framework for the processes and ensure adherence. Supporting Treasury Liquidity Management on Franchise initiatives/projects. Leading team in complying with audit requirements regarding data quality and control. Your Skills and Experience The candidate must be a highly motivated and highly performing individual. Candidate/ Applicant must be able to handle all levels of complexity in their product coverage or area under control, be able to multitask with relative ease and be flexible enough in shifting workload in accordance with changing priorities and be comfortable dealing with a sometimes stressful and fast-paced month end priority-driven environment. Candidate/ Applicantis expected to have demonstrated experience of working with multiple teams in a matrix organization. 16+ years working experience (preferably in Finance teams of banks, securities firms, investment banks or professional accounting / audit firms or in a similar capacity in a BPO / KPO center). Prefer knowledge of trading products, their valuations and control processes. Prior experience in a controllership role would be highly valuable. Soft Skills Communication Ability to communicate effectively (oral & written) Analytical abilities Displays a high degree of control awareness. Attention to detail and big picture view. Strong analytical / business problem-solving skills Time management skills Well organized & able to logically present results of work Ability to work under pressure and to deadlines. Ability to manage own time Drive and Motivation Passion for change Drive process improvement Diligent, thorough, shows initiative and is proactive. Ability to challenge status quo. People Management Ability to coach and mentor team. Education / Certification Qualified Accountant- CA/CPA/ACCA/MBA or Postgraduate in Commerce How well support you . . . . About us and our teams Please visit our company website for further information: https://www.db.com/company/company.htm l We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively. Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group. We welcome applications from all people and promote a positive, fair and inclusive work environment.