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0.0 - 2.0 years
1 - 2 Lacs
jodhpur
Work from Office
Ensure exceptional guest experience, greet customers, manage reservations, handle queries, coordinate with service teams, maintain ambience standards, resolve issues promptly, and uphold Solo House Caf’s hospitality values.
Posted 1 week ago
4.0 - 7.0 years
2 - 5 Lacs
pune
Work from Office
Front Desk Manager supports the Front Office Manager in overseeing all daily operations of the Front Desk, Guest Relations, and Bell Desk. This leadership role is crucial for maintaining service quality, managing staff performance, driving revenue strategies, and ensuring the smooth running of all guest arrival and departure processes. Responsibilities Shift Management & Supervision: Assume full responsibility for the Front Office operation during assigned shifts, ensuring all staff adhere to service standards, grooming guidelines, and standard operating procedures (SOPs). Service Excellence: Conduct frequent floor checks and use the Property Management System (PMS) to ensure accurate room s...
Posted 2 weeks ago
0.0 - 2.0 years
1 - 3 Lacs
tiruchirapalli, tiruchirappalli
Work from Office
Front Office Associate is the primary point of contact for guests, responsible for providing exceptional service from arrival to departure. This role manages all check-in/check-out processes, handles guest inquiries, and ensures a professional and welcoming hotel experience. Responsibilities Guest Service: Provide efficient and friendly service, handling guest check-in, check-out , room changes, and key issuance accurately and promptly. Communication: Answer multi-line phones, respond to emails, and address all guest requests, inquiries, and complaints with professionalism and diplomacy. Cash & Billing: Process guest payments, handle cash, post charges, and resolve basic billing disputes acc...
Posted 2 weeks ago
0.0 - 2.0 years
1 - 3 Lacs
jaipur
Work from Office
Front Office Associate is the primary point of contact for guests, responsible for providing exceptional service from arrival to departure. This role manages all check-in/check-out processes, handles guest inquiries, and ensures a professional and welcoming hotel experience. Responsibilities Guest Service: Provide efficient and friendly service, handling guest check-in, check-out, room changes, and key issuance accurately and promptly. Communication: Answer multi-line phones, respond to emails, and address all guest requests, inquiries, and complaints with professionalism and diplomacy. Cash & Billing: Process guest payments, handle cash, post charges, and resolve basic billing disputes accu...
Posted 2 weeks ago
2.0 - 6.0 years
0 Lacs
maharashtra
On-site
Role Overview: You will be a full-time on-site Reservations Executive at Radisson Resort Khopoli, responsible for managing reservation requests from guests. Your key responsibilities will include processing bookings, modifying reservations based on guest requirements, and ensuring high levels of customer satisfaction throughout the reservation process. Additionally, you will collaborate with other departments to ensure smooth operations and support sales initiatives by recommending upgrades or additional services to guests. Key Responsibilities: - Process booking requests from guests through various communication channels - Modify reservations according to guest preferences and requirements ...
Posted 3 weeks ago
2.0 - 6.0 years
0 Lacs
haryana
On-site
Job Description: You will be responsible for handling reservation inquiries and bookings efficiently at The Luxus Hotels. This includes ensuring accurate entry of guest information and preferences into the reservation system. Additionally, you will need to maintain up-to-date knowledge of hotel facilities, services, and promotional offers in order to effectively communicate and upsell to potential guests. Key Responsibilities: - Handle reservation inquiries and bookings - Ensure accurate entry of guest information and preferences into the reservation system - Maintain up-to-date knowledge of hotel facilities, services, and promotional offers - Effectively communicate and upsell to potential ...
Posted 4 weeks ago
2.0 - 7.0 years
3 - 18 Lacs
chennai, tamil nadu, india
On-site
This position is responsible for providing prompt and professional F&B service to Hotel s guests. at sriperumbudur Reporting Lines to Food & Beverage Manager Primary Responsibilities Outlet Operation Coordinate and assist in opening/closing duties and ensure that all settings are completed according to standards and procedures prior to the start of operation Assist management to supervise junior team members and casual labour under his/her leadership/section and to ensure that all tasks assigned/required in the outlet are carried out on time and according to instruction and departmental standards Take and record restaurant reservations/cancellations in accordance to departmental standards. R...
Posted 1 month ago
1.0 - 5.0 years
0 Lacs
kolkata, west bengal
On-site
You will be responsible for handling front office operations at the hotel. This includes tasks such as check-in and check-out procedures, reservation management, and conducting night audits. Key Responsibilities: - Manage check-in and check-out procedures efficiently - Handle reservation requests and ensure accurate booking management - Conduct night audits to verify daily transactions and maintain financial records Qualifications Required: - Candidate should be a 12th pass - Prior experience in the hotel industry is preferred - Proficiency in using Exceed software for hotel operations Please note that the company is looking for candidates located near the Ballygunge area in Kolkata, West Be...
Posted 1 month ago
2.0 - 6.0 years
0 Lacs
maharashtra
On-site
As a Captain at Radisson Hotel Group, your role will involve overseeing restaurant operations to ensure seamless and efficient service. Your responsibilities will include supervising staff, maintaining high standards of customer service, and collaborating with kitchen staff. You will be in charge of tasks such as taking orders, managing reservations, addressing customer inquiries, and upholding a clean and organized dining environment. Additionally, you will play a key role in training new staff, enforcing food safety regulations, and promptly addressing any issues or complaints to guarantee a positive dining experience for all guests. Key Responsibilities: - Supervise restaurant staff to en...
Posted 1 month ago
4.0 - 9.0 years
1 - 3 Lacs
varanasi
Work from Office
Job Summary: The Front Office Executive / Reservation Manager will be responsible for ensuring smooth operations of the front office and reservations department. This includes handling guest check-ins and check-outs, managing room inventory, coordinating with other departments, maximizing room revenue through effective reservation management, and maintaining the highest level of guest satisfaction. Key Responsibilities: Front Office Operations: Oversee daily front desk operations including guest arrivals, departures, and billing. Ensure smooth and efficient check-in/check-out procedures. Handle guest inquiries, complaints, and requests in a professional manner. Maintain guest records, room a...
Posted 1 month ago
2.0 - 6.0 years
0 Lacs
bharatpur, rajasthan
On-site
As an Associate at HOTEL TREE HOUSE MEDELLIN located in Bharatpur, your role will involve assisting guests with check-in and check-out procedures, providing information about hotel services and local attractions, handling reservations, and ensuring a pleasant stay for guests. You will also be responsible for addressing guest concerns and maintaining high service standards by collaborating with other hotel staff. Key Responsibilities: - Assist guests with check-in and check-out procedures - Provide information about hotel services and local attractions - Handle reservations efficiently - Collaborate with other hotel staff to maintain high service standards - Address guest concerns promptly an...
Posted 1 month ago
2.0 - 6.0 years
0 Lacs
malappuram, kerala
On-site
As a Travel Sales Consultant at Ovio Tours based in India, your primary responsibility will be to consult clients on various travel options, manage their travel arrangements, and handle reservations. You will play a crucial role in ensuring customer satisfaction by providing exceptional customer service, creating and confirming travel plans, and addressing any travel-related queries or concerns they may have. - Consult clients on various travel options - Manage travel arrangements - Handle reservations - Ensure customer satisfaction by providing exceptional customer service - Create and confirm travel plans - Address any travel-related queries or concerns To excel in this role, you should ha...
Posted 2 months ago
2.0 - 4.0 years
1 - 5 Lacs
ahmedabad
Work from Office
1. Guest Reception and Assistance: Greet guests warmly, manage reservations and assist with inquiries to ensure a positive experience. 2. Reservation Management: Efficiently handle reservation systems, manage table allocation, and coordinate with the kitchen and serving staff for smooth service flow. 3. Customer Communication: Maintain clear and friendly communication with guests, handle complaints or special requests professionally, and provide information about menu items and promotions. 4. Administrative Support: Answering phone calls, taking messages, organizing reservations, and managing guest feedback. 5. Cash Handling and Billing: Process payments accurately, manage cash transactions,...
Posted 3 months ago
1.0 - 5.0 years
0 Lacs
kolkata, west bengal
On-site
The job requires Front Office Executives to fill urgent vacancies in Kolkata, West Bengal. Candidates from the nearest location of Ballygunge area are preferred. Experience in the hotel industry is necessary. Both male and female candidates can apply. The minimum educational requirement is passing 12th grade. Key job skills include check-in and check-out procedures, reservation handling, and night audit. Proficiency in Exceed software is essential. Interested candidates are encouraged to contact immediately. This is a full-time position with benefits including health insurance. The schedule involves rotational shifts. The work location is in person.,
Posted 3 months ago
2.0 - 6.0 years
0 Lacs
kerala
On-site
The ideal candidate for this position should have a minimum of 2 years of experience. You should be patient and capable of addressing guest queries either over the phone or in person. Your responsibilities will include handling and booking reservations for guests, maintaining a record of guest entries and exits, and being willing to work night shifts. To qualify for this role, you should hold a graduate or diploma in hotel management. Fluency in English, Malayalam, and Hindi is required. This is a full-time, permanent position with food provided as a benefit. If you meet the qualifications mentioned above and are ready to work in person at the designated location, we encourage you to apply f...
Posted 4 months ago
2.0 - 6.0 years
0 Lacs
karnataka
On-site
The job requires you to handle internal and external coordination, provide support to customers and partners through emails, chats, and calls, possess skills in Amadeus GDS (knowledge in Sabre is a plus), and manage customer claims both pre-travel and post travel. You should be fluent in English (both spoken and written) and have advanced knowledge in GDS, preferably in Amadeus and Sabre. Handling reservations, changes, cancellations, refunds, and reissue should be clear to you. Experience in travel agencies will be beneficial. You must be available to work from Monday to Sunday on rotating shifts. A passion for customer management, proficiency in computer tools, and the ability to work coll...
Posted 4 months ago
2.0 - 6.0 years
0 Lacs
haryana
On-site
Itinerary India Hospitality Pvt. Ltd. is a premier travel and hospitality company committed to creating unforgettable travel experiences in India and worldwide. Specializing in spiritual tours, luxury holidays, adventure getaways, honeymoon packages, and curated group travel, we offer comprehensive travel solutions including accommodation, transport, sightseeing, meals, and expert guides. From the tranquil backwaters of Kerala to the enchanting landscapes of Kashmir, we prioritize quality and personalized service to ensure each journey is seamless, secure, and enriching. This full-time on-site role is for a Reservation Executive based in Gurugram. The Reservation Executive will manage bookin...
Posted 4 months ago
1.0 - 3.0 years
1 - 3 Lacs
Kolkata, West Bengal, India
On-site
Summary You will be responsible to provide an excellent and consistent level of service to your customers. The Guest Service Officer is responsible to contribute to the smooth and efficient running of the Reception within the Rooms Division Qualifications Diploma/qualification in Hospitality or Tourism Management
Posted 5 months ago
1.0 - 3.0 years
1 - 3 Lacs
Chennai, Tamil Nadu, India
On-site
Summary You will be responsible to provide an excellent and consistent level of service to your customers. The Guest Service Officer is responsible to contribute to the smooth and efficient running of the Reception within the Rooms Division Qualifications Diploma/qualification in Hospitality or Tourism Management
Posted 5 months ago
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