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1.0 - 6.0 years
3 - 8 Lacs
hyderabad
Work from Office
Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Indicate special room reservation types (eg, complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system....
Posted 1 week ago
2.0 - 7.0 years
3 - 4 Lacs
kochi, kakinada, chennai
Work from Office
Oversee accuracy of room blocks, reservations, and group market codes Communicate company values and/or culture to new employees Review and implement new Reservations procedures Process all reservation requests, changes, and cancellations received by phone, fax, or mail Identify guest reservation needs and determine appropriate room type Verify availability of room type and rate Explain guarantee, special rate, and cancellation policies to callers Accommodate and document special requests Answer questions about property facilities/services and room accommodations Follow sales techniques to maximize revenue Input and access data in reservation system Respond to any challenges found for accomm...
Posted 2 weeks ago
2.0 - 7.0 years
4 - 9 Lacs
mumbai
Work from Office
Oversee accuracy of room blocks, reservations, and group market codes. Communicate company values and/or culture to new employees. Review and implement new Reservations procedures. Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Respond to any challenges found...
Posted 4 weeks ago
2.0 - 11.0 years
4 - 13 Lacs
Jaipur
Work from Office
The Reservations Supervisor is responsible for the accurate recording and processing of reservations as well as the maximization of room sales through pro-active selling and up-selling techniques. What will I be doing As the Reservations Supervisor, you will be responsible for performing the following tasks to the highest standards: Complete Hilton University courses and pass the tests. Familiar with hotel product knowledge and activities. Maximize room sales and revenue for the hotel, prioritizing up-selling. Check daily all new reservations, cancel or change reservations, make sure information passed to relative departments are correct. Check arrival guests or groups of 3-5 daily, making s...
Posted 1 month ago
7.0 - 11.0 years
7 - 11 Lacs
Bengaluru, Karnataka, India
On-site
Reservation Executive The Reservation Executive is responsible for the accurate recording and processing of reservations as well as maximizing room sales through proactive selling and upselling techniques. What will I be doing As the Reservation Executive, you will be responsible for performing the following tasks to the highest standards: Training & Development : Complete Hilton University courses and pass all tests to stay up-to-date with industry standards. Hotel Product Knowledge : Be knowledgeable about the hotel's products, services, and activities. Sales Maximization : Maximize room sales and revenue through proactive up-selling and sales techniques. Reservation Processing : Review an...
Posted 1 month ago
2.0 - 7.0 years
3 - 4 Lacs
Mumbai, Nagpur, Thane
Work from Office
Oversee accuracy of room blocks, reservations, and group market codes. Communicate company values and/or culture to new employees. Review and implement new Reservations procedures. Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Respond to any challenges found...
Posted 2 months ago
0.0 - 3.0 years
1 - 5 Lacs
Kolkata
Work from Office
Duties and responsibilities Respond to all customer reservation requests promptly Fully knowledgeable about rates, promotions, amenities, programs and services Manage systems that are set up within the reservations department Responsible for maintaining rate parity across all booking Channels (Website, OTA, GDS, Travel Agents etc.) Understand and enforce company policies Verify if each reservation requests are processed as per the set standards Verify if reservation confirmation letters are sent for all processed bookings within the stipulated time Handle any request for amenities or transportation promptly and accurately Monitor all Tentative / Provisional / Wait listed bookings entered on ...
Posted 2 months ago
2.0 - 5.0 years
4 - 7 Lacs
Chennai
Work from Office
Work with internal/external representatives from different functions for executing the reservations. Provide effective support to the team to enable them to provide a range of effective and efficient services. Respond to customer queries by resolving issues in a timely and efficient manner to ensure customer satisfaction. Ensure that the team has been trained for all safety provisions. Identify optimal, cost effective use of the resources and educate the team on the same. Maintain and update corporate database, entering delegate bookings to ensure delegate information/ records are kept up to date and accurate for future events. Ensure that reservations requests are answered promptly and poli...
Posted 2 months ago
2.0 - 7.0 years
4 - 9 Lacs
Kolkata, Mumbai, New Delhi
Work from Office
Oversee accuracy of room blocks, reservations, and group market codes. Communicate company values and/or culture to new employees. Review and implement new Reservations procedures. Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Respond to any challenges found...
Posted 2 months ago
2.0 - 11.0 years
4 - 13 Lacs
Bengaluru
Work from Office
The Reservations Executive is responsible for the accurate recording and processing of reservations as well as the maximization of room sales through pro-active selling and up-selling techniques. What will I be doing? As the Reservations Executive, you will be responsible for performing the following tasks to the highest standards: Complete Hilton University courses and pass the tests. Familiar with hotel product knowledge and activities. Maximize room sales and revenue for the hotel, prioritizing up-selling. Check daily all new reservations, cancel or change reservations, make sure information passed to relative departments are correct. Check arrival guests or groups of 3-5 daily, making su...
Posted 2 months ago
1.0 - 6.0 years
3 - 8 Lacs
Chandigarh
Work from Office
Oversee accuracy of room blocks, reservations, and group market codes Communicate company values and/or culture to new employees Review and implement new Reservations procedures Process all reservation requests, changes, and cancellations received by phone, fax, or mail Identify guest reservation needs and determine appropriate room type Verify availability of room type and rate Explain guarantee, special rate, and cancellation policies to callers Accommodate and document special requests Answer questions about property facilities/services and room accommodations Follow sales techniques to maximize revenue Input and access data in reservation system Respond to any challenges found for accomm...
Posted 3 months ago
2.0 - 7.0 years
4 - 9 Lacs
Jaipur
Work from Office
The Reservations Executive is responsible for the accurate recording and processing of reservations as well as the maximization of room sales through pro-active selling and up-selling techniques. What will I be doing? As the Reservations Executive, you will be responsible for performing the following tasks to the highest standards: Complete Hilton University courses and pass the tests. Familiar with hotel product knowledge and activities. Maximize room sales and revenue for the hotel, prioritizing up-selling. Check daily all new reservations, cancel or change reservations, make sure information passed to relative departments are correct. Check arrival guests or groups of 3-5 daily, making su...
Posted 3 months ago
2.0 - 7.0 years
4 - 9 Lacs
Gurugram
Work from Office
Oversee accuracy of room blocks, reservations, and group market codes. Communicate company values and/or culture to new employees. Review and implement new Reservations procedures. Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Respond to any challenges found...
Posted 3 months ago
18.0 - 25.0 years
11 - 15 Lacs
Kangra
Work from Office
Taking care of the safety and security of the passengers on flights. Need to Serve Meals on Board to the Customers with a Hospitality Attitude Person should have unblemished complexion and good body language. Excellent verbal and written communication skills in both Hindi and English. Eligibility Criteria Height should not be less than 52 (155)cm for FEMALES Height should not be less than 57 (173)cm for
Posted 3 months ago
2.0 - 7.0 years
4 - 9 Lacs
Kolkata, Mumbai, New Delhi
Work from Office
Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff, and rectify any deficiencies. Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Inspect storage areas for organization, use of FIFO, and cleanliness. Complete scheduled inventories and stock and requisition necessary supplies. Monitor dining rooms for seating availability, service, safety, and well being of guests. Complete work orders for maintenance repairs. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and c...
Posted 3 months ago
2.0 - 7.0 years
4 - 9 Lacs
Hubli, Mangaluru, Mysuru
Work from Office
Oversee accuracy of room blocks, reservations, and group market codes. Communicate company values and/or culture to new employees. Review and implement new Reservations procedures. Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Respond to any challenges found...
Posted 3 months ago
2.0 - 7.0 years
4 - 9 Lacs
Kochi
Work from Office
Oversee accuracy of room blocks, reservations, and group market codes Communicate company values and/or culture to new employees Review and implement new Reservations procedures Process all reservation requests, changes, and cancellations received by phone, fax, or mail Identify guest reservation needs and determine appropriate room type Verify availability of room type and rate Explain guarantee, special rate, and cancellation policies to callers Accommodate and document special requests Answer questions about property facilities/services and room accommodations Follow sales techniques to maximize revenue Input and access data in reservation system Respond to any challenges found for accomm...
Posted 3 months ago
0.0 - 2.0 years
11 - 15 Lacs
Pune
Work from Office
Taking care of the safety and security of the passengers on flights. Need to Serve Meals on Board to the Customers with a Hospitality Attitude Person should have unblemished complexion and good body language. Excellent verbal and written communication skills in both Hindi and English. Eligibility Criteria Height should not be less than 52 (155)cm for FEMALES Height should not be less than 57 (173)cm for
Posted 3 months ago
0.0 - 2.0 years
11 - 15 Lacs
Kolkata
Work from Office
Taking care of the safety and security of the passengers on flights. Need to Serve Meals on Board to the Customers with a Hospitality Attitude Person should have unblemished complexion and good body language. Excellent verbal and written communication skills in both Hindi and English. Eligibility Criteria Height should not be less than 52 (155)cm for FEMALES Height should not be less than 57 (173)cm for
Posted 3 months ago
0.0 - 2.0 years
1 - 2 Lacs
Jaipur, Alwar
Work from Office
Key Responsibilities: Handle reservation requests (hotels, transfers, sightseeing, etc.) for the Hong Kong market. Coordinate with local Hong Kong DMCs, suppliers, and service providers. Manage client queries related to availability, pricing, and itineraries. Maintain up-to-date knowledge of Hong Kong travel regulations, destinations, and tourism products. Ensure accurate booking entries and timely confirmations. Manage changes, amendments, and cancellations professionally and efficiently. Ensure compliance with company policies, pricing structures, and service standards. Work closely with the operations and sales teams to ensure smooth execution of bookings. Maintain accurate records of all...
Posted 3 months ago
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