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Being Bharat Romeo Lane Hospitality Llp logo
Guest Relation Executive Being Bharat Romeo Lane Hospitality Llp

2.0 - 5.0 years

2 - 3 Lacs

North Goa, Zirakpur, Delhi / NCR

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As Guest Relation Executive (GRE), you are responsible to ensures a positive and memorable experience for guests by acting as a primary point of contact, addressing their needs, and resolving any concerns. Role & responsibilities Greet guests upon arrival Welcoming guests Provide information about hotel services Adhere to hotel brand standards Handling complaints Handling inquiries Assist in evacuation of guests Communication Front office Management (including Podium and all the related areas) Guest handling Maintain guest records Personalized service Record information in the logbook daily Vip and corporate guests management Customer service Provide information about local attractions Ensur...

Posted 5 months ago

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