5.0 - 9.0 years

0 Lacs

karnataka

On-site

Role Overview: As a Senior Leadership at Workassist, you will be responsible for defining the roadmap and long-term vision for ServiceNow services. You will collaborate with senior leadership to align service objectives with business goals. Your role will involve developing and implementing service processes, workflows, and performance metrics. Additionally, you will oversee day-to-day ServiceNow operations with strict SLA adherence, analyze service performance, and initiate improvement plans. You will act as the bridge between business units, IT teams, and service partners, ensuring consistent stakeholder communication and collaboration. Furthermore, you will maintain compliance with intern...

Posted 1 week ago

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ServiceNow Manager Workassist

5.0 - 9.0 years

0 Lacs

karnataka

On-site

As a Senior Leadership member at our IT Services company, your core responsibilities will include research gathering and leveraging creativity to drive accountability in the role of Agency Manager. Your key skillset as a Software Developer will be essential in leading the team towards success. With a graduate-level education, you will play a vital role in shaping the service strategy and governance of our ServiceNow services. You will define the roadmap and long-term vision for ServiceNow services, collaborating with senior leadership to ensure alignment with business goals. Developing and implementing service processes, workflows, and performance metrics will be crucial for service design a...

Posted 2 months ago

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