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1 - 6 years
2 - 4 Lacs
Delhi NCR, Gurgaon, Noida
Work from Office
Watsapp details to HR Mamta 9903044494 Hiring Customer care executives from travel domain Should hv worked in travel as CCE for min 1yr Knowledge of Amadeus must Salary upto 40k BOTH SIDE CABS MEAL PROVIDED Location Gurgaon
Posted 2 months ago
1 - 6 years
2 - 5 Lacs
Faridabad, Delhi NCR, Gurgaon
Work from Office
Candidate must have experience in Amadeus/GDS Interested Candidates call Ruchika @9650997623 Required Candidate profile Excellent Communication skills Perks and benefits Both side cabs
Posted 2 months ago
3 - 8 years
4 - 9 Lacs
Navi Mumbai, Mumbai, Thane
Work from Office
Greetings from ATPI Group!!! We are looking for a candidates with good knowledge in reservation, fresh bookings, ticketing, ticket issue/reissue, ticket cancellation, GDS, Amadeus, Galileo, PNR, etc. Position: Travel Consultant/Sr. Travel Consultant Experience: Any Qualification: HSC/Graduation/Post-Graduation Location: Nahur(WFO) Job description: Proficient in all aspects of domestic and international travel includes air, car, hotel and rail. Process all reservations on behalf of client accounts air, land and other ancillary services Includes all reservation elements including seat assignments and special requests Provides advice and consultation to clients for international documentation Follows best practices for booking and issuing tickets Delivers operational requirements and applies appropriate travel policy guidelines according to client specifications Ensures data quality standards are met including reporting elements and traveler profile information. Balance efficiency and effectiveness Works efficiently to provide prompt service and to meet productivity standards Responsible for managing incoming calls and emails within service level expectations Ensures tickets and informational requests are provided in a timely manner Maintains queues and follow-up on client requests Helps team members with overflow work and tasks Maintains rapport and works professionally with suppliers, vendors and third-party companies Takes steps to avoid debit memos and errors Competencies: Excellent communication skills both written and verbal. GDS experience preferably Amadeus. A good knowledge of world geography/ maritime. Self-assertive, Commercial insight and Effective time management. Qualification & Experience Graduate/ UG in any stream. IATA will be an added advantage. At least 1 year travel industry experience. Interested candidates can share their updated resumes on omkar.tamhane@atpi.com asap.
Posted 2 months ago
1 - 3 years
2 - 3 Lacs
Gurgaon
Work from Office
Good knowledge of Travel Reservation, Ticketing ,Fare calculation ,fare rules, Itinerary, Reissuance , Refunds Good fare / travel knowledge along with GDS experience ( Sabre, Galileo preferable) send cv at info.aspiringmantra@gmail.com Required Candidate profile Graduate with Minimum 1 year experience in travel industry with Travel Diploma GDS knowledge or Travel Diploma preferred; freshers welcome Good communication skills & MS-Excel What's up 9318431991
Posted 2 months ago
0 - 5 years
2 - 5 Lacs
Delhi NCR, Delhi, Gurgaon
Work from Office
Travel Process and Customer Service Profile - GDS , AMADEUS, SABRE EXP MANDATE Any Graduate or UG with 6 Mnths of Exp of Int Travel BPO exp can apply. Excellent comms Salary up to 41k Immediate Joiners. - 9891019595 Required Candidate profile Bulk Hiring *EXCELLENT COMMUNICATION SKILLS* Immediate Joiners 1 year exp in Travel process is mandate Rounds- HR,Ops, Vna
Posted 2 months ago
1 - 5 years
2 - 6 Lacs
Chennai, Bengaluru, Hyderabad
Work from Office
Hi, We have vacancy for International Airline ticketing process for Chennai location. Telephonic interview will be done. Only candidates interested to relocate to Chennai, pls call the given no. Minimum 1 yr of experience in Travel ticketing is required in Amadeus or 3+ yrs of experience in other Ticketing tool is mandatory. Sal 6 lpa + 14 days accommodation + Relocation Bonus + Buy back option from previous employer 9 Am to 11PM (Any 9 hours) Fixed weekend off Immediate or 15days Good communication is required. Telephonic interview will be done. Only candidates interested to relocate to Chennai, pls call the given no. Minimum 1 yr of experience in Travel ticketing is required in Amadeus or 3+ yrs of experience in other Ticketing tool is mandatory.
Posted 2 months ago
3 - 5 years
4 - 6 Lacs
Pune
Work from Office
Job Requirement: We are looking for a Travel Consultant to manage end-to-end travel arrangements, including bookings, modifications, and customer support. The role requires strong attention to detail, problem-solving skills, and coordination with airlines and suppliers to ensure a seamless travel experience. A high standard of service and adherence to company policies and SLAs are essential. Key Tasks: • Provide and maintain a high level of travel consulting services to clients on emails and calls. Drive to achieve expected transactions as per defined SOPs. Process and complete travel requirements, make reservation in accordance to initial enquiry, to ticket issuance and invoicing as requested by clients as per their travel policy. This covers all aspects of bookings, changing, cancellation, refunds or air tickets, hotel, car hire, travel insurance and visa queries etc. Ensure service queues are monitored and worked at regularly during business day and clear by the end of shift. Provide and maintain a high-level service. Displaying initiatives and ownerships, offer value added services such as frequent flyer programs seat allocation, client profile management in GDS, providing relevant and accurate information within the defined SLA (Service Level Agreement). Coordination with airlines and suppliers with regards to all clients issues, complaints and requirements. • Perform in a proactive manner Remain updated on all aspects of travel through regular attendance in job related training programs, meetings, emails and refreshers. Daily Sales Report in accordance with procedure at the end of shift Dimensions: Personal Qualities / Behavioral Competencies: Good Communication Skills Customer Service Orientation Attention to Detail Problem-Solving & Decision-Making Time Management & Multitasking Ownership & Accountability Education: Graduate Experience: Min 3 years in TMC
Posted 2 months ago
1 - 5 years
4 - 6 Lacs
Navi Mumbai, Mumbai
Work from Office
Role & responsibilities This is a full-time on-site role for a Travel Associate located in Navi Mumbai. The Travel Associate will be responsible for handling travel arrangements, providing customer service, booking accommodations, and ensuring a seamless travel experience for clients. The role involves coordinating with airlines, hotels, and transportation providers to meet travel needs efficiently and effectively. Qualifications Strong customer service and communication skills Should have good experience with Global Distribution System (GDS)- Amadeus, Saber, Galileo Deep knowledge in schedule change, complex itineraries, issuance, reissuance exchanges, manual calculation. Attention to detail and organizational skills. Ability to work in a fast-paced environment and multitask. Proficiency in Microsoft Office Suite. Experience in travel industry is a plus. Any undergraduate/graduate can apply. Interested candidates can share their CV's at nikita.mirchandani@sutherlandglobal.com Regards, Nikita Mirchandani Associate Talent Acquisition 7089367699
Posted 2 months ago
1 - 6 years
3 - 4 Lacs
Navi Mumbai, Thane, Mumbai (All Areas)
Work from Office
Easy Ops selection 2 round Interview Graduation mandate with Excellent English speaking skills Shift : 24*7 Upto 26k for 1 year exp Upto 32k for 2 years exp 5 days working - 2 rotational offs Pick up drop as per timings and boundary Required Candidate profile If interested then call/whats app HR Hitharth @ 8828400986
Posted 3 months ago
1 - 6 years
4 - 6 Lacs
Nasik, Pune, Mumbai Suburbs
Work from Office
International Voice Process ( Expedia Voice ) Five Days Working || Two Off's Rotational Shift's Both Side Cab Salary - Up to 6 Lpa + Incentives Location - Navi Mumbai For More Details Contact HR Simranjit @999936729 Required Candidate profile Any Grad / UG With Min 1 Year International Travel Experience is Mandatory Candidate Must Have Work Experince in GDS ( Amadeus , Sabre & Galileo )
Posted 3 months ago
1 - 6 years
3 - 6 Lacs
Navi Mumbai
Work from Office
Role :- Customer Service ( Process Expedia ) Any grad/ug with min 1 year international travel experience required Salary upto 6 Lpa Both sid cabs Location :- Navi Mumbai If More info call or whats App HR Sanjana @ 9999129207 Required Candidate profile NOTE :- Must have knowledge of Amadeus/GDS/Galileo/IATA Perks and benefits Accommodation for 15 days !! + Flight ticket
Posted 3 months ago
1 - 6 years
3 - 6 Lacs
Navi Mumbai
Work from Office
Hiring for Travel consultant Minimum 6 months of experience required Maximum 6 years of experience will work Location- Airoli, Navi Mumbai, Mumbai Salary- 2LPA to 6LPA ( Hike on Last drawn) One side cab facilities Internation Travel process Graduates and UG both are eligible Notice period- Max 30 days will considerable Interview mode- Virtual Share your CVS on 7678666623 or yuvraj.mandal@nlbtech.in
Posted 3 months ago
1 - 6 years
2 - 5 Lacs
Navi Mumbai, Mumbai (All Areas)
Work from Office
Hiring For Ticketing Process Any Grad/UG With Min 1 Year Travel Exp Can Apply 5 Days Working || 2 off Salary - 6LPA Both Side Cab Loc- Navi Mumbai Relocation & Flight Tickets will Be Provided From Company For Interview Alignment @9953855726 Required Candidate profile Candidate Requirment -Must Have GDS Knowledge- -Must Know Amadeus-
Posted 3 months ago
1 - 6 years
4 - 6 Lacs
Navi Mumbai
Work from Office
Process - Expedia Voice Process 5 Day Working || 2 Offs Rotational Shifts Both Side Cabs Location - Navi Mumbai Salary - Upto 6 LPA + Incentives Candidates Looking From Pan India For More Details Call & Whatsapp HR Nitin @9999435387 Required Candidate profile Any Grad With Minimum 1 Year International Travel Domain Experience Can Apply Candidate Must Have Knowledge About GDS, Amadeus, Sabre, Galileo Perks and benefits 15 Days Accommodation + Flight Ticket
Posted 3 months ago
2 - 6 years
4 - 6 Lacs
Gurgaon
Work from Office
Process - UK Travel (Email Process) 5 Day Working || 2 Offs Rotational Shifts Both Side Cabs Location - Gurgaon Salary - Upto 6.5 LPA Walk-in Interview For More Details Call & Whatsapp HR Nitin @9999435387 Required Candidate profile Any Grad With Minimum 2 Year International Travel Domain Experience Can Apply Candidate Must Have Knowledge About GDS, Amadeus
Posted 3 months ago
2 - 7 years
2 - 6 Lacs
Gurgaon
Work from Office
Responsible for booking/cancelling and amending air, car, hotel, limo, ferry, and any other travel related customer query received via emails or phones Good knowledge of Travel Reservation, Fare calculation, fare rules, Itinerary, Reissuance Required Candidate profile Minimum 1 year experience in travel industry Good fare/travel knowledge along with GDS experience ( Sabre, Galileo preferable) US shift timings Good communication skills & MS-Excel What's up9318431991
Posted 3 months ago
1 - 6 years
3 - 8 Lacs
Bengaluru
Work from Office
Hiring Graduate Freshers & Experience for various domain with fixed off and best salary in industry! Job Title : Customer Support and Travel Process Associate Location : Bangalore Job Type : Full-time Department : Customer Support / Travel Operations Overview We are looking for a motivated and detail-oriented individual to join our team as a Customer Support and Travel Process Associate . In this role, you will be responsible for providing top-tier customer service while managing travel-related queries, bookings, and processes. You will work closely with both customers and vendors to ensure seamless travel arrangements and a superior experience for our clients. Key Responsibilities : Customer Support : Provide excellent customer service through various communication channels (phone, email, chat). Respond to customer inquiries, resolve issues, and manage complaints in a timely and efficient manner. Offer guidance and solutions to clients related to travel bookings, cancellations, and itinerary changes. Travel Process Management : Assist customers with booking travel arrangements, including flights, hotels, car rentals, and other services. Ensure that all travel bookings are completed accurately and within the required deadlines. Coordinate with travel vendors and service providers to confirm bookings, changes, and cancellations. Documentation & Compliance : Maintain and update customer records and travel itineraries in the CRM system. Ensure that all travel documentation, such as itineraries, tickets, and invoices, is complete and accurate. Adhere to all company policies and procedures, including those related to data security, compliance, and customer privacy. Problem Resolution : Handle travel-related issues such as booking discrepancies, cancellations, delays, and other challenges. Work closely with travel partners, airlines, and hotels to resolve issues swiftly. Offer alternatives and solutions in situations of booking changes or travel disruptions. Collaboration & Communication : Work closely with internal teams, including sales, operations, and finance, to ensure a smooth process for customers. Communicate effectively with both customers and third-party vendors. Provide feedback on frequently encountered issues to help improve processes. Customer Feedback & Improvement : Collect feedback from customers to understand their needs and improve the customer experience. Contribute to the development of improved customer service protocols and travel processes. Qualifications : Education : Undergraduate or Bachelor's degree in Business Administration, Hospitality, or a related field preferred. Experience : At least 1-8 years of experience in customer support, travel management, or a related role. Previous experience working with travel booking systems or customer service platforms is a plus. Skills : Strong communication skills, both written and verbal. Ability to handle multiple tasks simultaneously and meet deadlines. Problem-solving and conflict resolution skills. Knowledge of travel regulations, booking systems, and common travel-related issues. Proficient in MS Office Suite and CRM systems (experience with travel-specific systems is an advantage). Personal Attributes : High attention to detail and organizational skills. Strong interpersonal skills with the ability to work in a team environment. Customer-centric with a focus on providing exceptional service. Ability to work under pressure and adapt to a fast-paced environment. Benefits : Competitive salary and performance-based incentives. Health insurance and other benefits. Opportunities for professional development and training. A dynamic and supportive work environment. Contact Hiring Team Aditya - 9686682465 Asha - 9900024951 Nida - 9686454294 Mallik - 7259027282 Vishnu - 7259027295 Deepanshu - 9900024811
Posted 3 months ago
1 - 6 years
2 - 7 Lacs
Mumbai
Work from Office
Greetings from ATPI Group!!! We are looking for a candidates with good knowledge in ticketing, ticket issue/reissue, ticket cancellation, GDS, Amadeus, Galileo, PNR, etc. Position: Travel Consultant/Sr. Travel Consultant Experience: 1 to 15 years Qualification: HSC/Graduation/Post-Graduation Location: Nahur(WFO) Shift: 24/7 Rotational Shifts (2 rotational week off) Job description: Proficient in all aspects of domestic and international travel includes air, car, hotel and rail. Process all reservations on behalf of client accounts air, land and other ancillary services Includes all reservation elements including seat assignments and special requests Provides advice and consultation to clients for international documentation Follows best practices for booking and issuing tickets Delivers operational requirements and applies appropriate travel policy guidelines according to client specifications Ensures data quality standards are met including reporting elements and traveler profile information. Balance efficiency and effectiveness Works efficiently to provide prompt service and to meet productivity standards Responsible for managing incoming calls and emails within service level expectations Ensures tickets and informational requests are provided in a timely manner Maintains queues and follow-up on client requests Helps team members with overflow work and tasks Maintains rapport and works professionally with suppliers, vendors and third-party companies Takes steps to avoid debit memos and errors Competencies: Excellent communication skills both written and verbal. Self-assertive, Commercial insight and Effective time management. Qualification & Experience Graduate/ UG in any stream. IATA will be an added advantage. At least 1 year travel industry experience. Interested candidates can share their updated resumes on omkar.tamhane@atpi.com asap.
Posted 3 months ago
1 - 5 years
3 - 5 Lacs
Noida
Work from Office
Opening in Travel Profile for Noida Location Any GDS / Sabre Knowledge is mandatory. Must have knowledge of travel Reservation, Fare calculation, fare rules, Itinerary, Reissuance 5 days working, both side cab Rotational shift Required Candidate profile 1 yr experienced on GDS commands can apply Good Travel Knowledge Good communication skills Interested can share CV @ 9871856986, 9354352748
Posted 3 months ago
2 - 6 years
2 - 3 Lacs
Delhi NCR, Delhi, Greater Noida
Work from Office
Graduate Freshers can apply Undergraduate with minimum 1 year of exp required in backend Fres. Salary 22 k CTC Exp 24 k CTC Typing Speed 30WPM Both Sides Cabs Good communication needed Interested candidate contact Send me your resume 9717700137 Required Candidate profile Contact HR Sonu Chaurasiya 9717700137 Skill seekers consultancy Towers, 401, 1, pvr, Vikaspuri, New Delhi, Delhi 110018
Posted 3 months ago
1 - 5 years
5 - 6 Lacs
Gurgaon
Work from Office
Opening in Travel Profile for Gurgaon Location Min2 year of Exp IATA geography is mandatory Any GDS Knowledge is mandatory. Must have knowledge of travel Reservation, Fare calculation, fare rules, Itinerary, Reissuance 5 days working, both side cab Required Candidate profile 2yr experienced on GDS commands can apply Good Travel Knowledge Good communication skills Interested can share CV @ 9871856986, 9354352748
Posted 3 months ago
1 - 5 years
3 - 4 Lacs
Gurugram
Work from Office
Hiring For Travel Voice Process US Campaign Grad/UG with 1 year any customer service exp can apply. Excellent Comms Required Salary 31k Inhand 3500 MIV Night Shift 5 Days working Roster Off 1side cab 2500 Allowance Call/WhatsApp Anjali -93549 11705 Required Candidate profile Candidate must have super excellent comms skills. Must be comfortable with night shifts. Perks and benefits Incentives Cabs
Posted 4 weeks ago
- 5 years
2 - 4 Lacs
Noida
Work from Office
About the Role: As an Air Ticketing Executive at EaseMyTrip.com , you will be responsible for managing flight bookings, modifications, cancellations, and customer queries related to air travel. You will interact directly with customers, travel agents, and airline partners to ensure accurate and timely ticket issuance and support. This role is ideal for someone with a strong understanding of airline reservation systems, fare rules, and a customer-first approach. You will play a vital part in delivering smooth and efficient travel experiences. Key Responsibilities Flight Booking & Ticketing: Handle domestic and international flight bookings, issue tickets accurately using airline reservation systems and GDS platforms. Amendments & Cancellations: Process rebookings, date changes, cancellations, and refunds as per airline and company policies. Customer Support: Assist customers with flight-related queries over calls, emails, or chatsincluding fare details, baggage policies, seat selection, and special requests. Fare Calculation & Comparison: Calculate accurate fares, apply discounts, compare flight options, and inform customers of the most economical and convenient choices. GDS & Airline Portal Operations: Work on GDS platforms like Amadeus, Galileo, Sabre or airline-specific portals to issue, modify, or cancel tickets. PNR Management: Monitor and manage PNRs (Passenger Name Records), ensure timely ticketing, and follow up on waitlisted or unconfirmed bookings. Coordination with Airlines & Vendors: Liaise with airlines, consolidators, and backend teams to resolve booking issues, seek fare waivers, or manage special service requests (SSRs). Documentation & Reporting: Maintain booking records, transaction logs, and share MIS reports with supervisors or management as required. Policy Adherence: Follow IATA standards, airline fare rules, and company procedures to ensure accuracy and compliance in all transactions. Team Collaboration: Coordinate with customer care, holiday, and sales teams to ensure smooth delivery of flight services. Preferred Candidate Profile Experience: 0 to 5 years of experience in air ticketing. Freshers with strong GDS training or travel domain knowledge are welcome. Educational Qualification: Graduate in any discipline. Certification in Travel & Tourism or IATA is preferred. GDS Knowledge: Familiar with at least one Global Distribution System (GDS) like Amadeus, Galileo, or Sabre. Airline Policies: Understanding of airline fare rules, baggage policies, cancellation norms, and reissuance procedures. Communication Skills: Fluent in Hindi and English. Ability to explain travel terms clearly and confidently to customers. Customer Orientation: Polite, professional, and empathetic when handling customer concerns related to flight bookings. Tech Proficiency: Comfortable with reservation systems, airline portals, email communication, and MS Excel for reports. Detail-Oriented: High accuracy in fare calculations, PNR entries, and passenger data input. Problem Solving: Ability to handle last-minute booking challenges, fare differences, and route changes with quick turnaround. Flexibility: Willing to work in rotational shifts, weekends, and during peak travel seasons or emergencies.
Posted 1 month ago
1 - 4 years
2 - 4 Lacs
Jaipur
Work from Office
Interview Coordination Recruiter Contact: Ms.Afreen Manzoor Phone Number: +91-9320613279 Availability: 11:00 AM 5:00 PM About the Role Transcom, a global leader in customer experience solutions, is looking for Customer Support Associates to join our team. This role is ideal for individuals who excel in customer engagement, problem-solving, and technical support for international clients. Job Overview: We are looking for an experienced Travel Support Agent with hands-on expertise in GDS Amadeus to join our dynamic team. If you have a passion for travel, strong communication skills (C1 level proficiency), and a background in flight and car rental bookings, this is a fantastic opportunity to grow your career in a fast-paced environment with excellent rewards. Key Responsibilities: Handle inbound and outbound travel queries related to flight and car rentals. Utilize Amadeus GDS for booking, re-issuance, and cancellations. Provide end-to-end travel assistance with a focus on customer satisfaction. Ensure accuracy in bookings and adhere to process and compliance standards. Maintain service levels in a rotational shift setup. Requirements: Minimum 2 years of experience using Amadeus GDS (certificate not mandatory). Strong communication skills with C1 level English proficiency. Prior experience handling flight and car rental reservations. Willingness to work rotational shifts and 5.5 days a week. Perks: Both side cabs (Pick and Drop) Monthly Incentives along with Salary Great Place to Work. Salary Upto - Negotiable base on last CTC . (No Bar for the right candidates)
Posted 1 month ago
1 - 6 years
2 - 3 Lacs
Noida
Work from Office
We are hiring skilled professionals for Email Support in the Aviation Process. If you have experience in aviation-related customer support within a BPO setup, and possess strong communication skills, this is your opportunity to join a growing team. Role & Responsibilities Handle customer queries and concerns related to flight bookings, cancellations, rescheduling, refunds, and baggage via email support Provide prompt, accurate, and high-quality service in line with process guidelines and SLAs Coordinate with internal teams to resolve issues within timelines Maintain proper documentation of customer interactions Ensure customer satisfaction and maintain professional communication at all times Follow escalation procedures as needed Candidate Eligibility Criteria Education: Graduation in any stream Experience: Minimum 1 year in an Aviation Process within the BPO industry (Mandatory) Skill Set: Excellent English communication (B2 level or above) Process Type: Email Support only Shifts: 24x7 Rotational (must be open to night shifts) Week Offs: Rotational Cab Facility: One-side cab during odd hours (between 7:00 PM 6:00 AM) Process Operating Hours: 7:00 AM to 12:00 AM Preferred Candidate Profile Prior experience in airline or travel domain support Ability to work under pressure in a fast-paced environment Strong problem-solving and interpersonal skills Familiarity with CRM tools and email platforms Willingness to work in rotational shifts including weekends and holidays Apply today and become part of a dedicated team driving exceptional customer experiences in aviation support! Interested candidate can share their CVS at pooja.tiwari@nlbtech.in
Posted 1 month ago
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