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2.0 - 6.0 years
0 Lacs
maharashtra
On-site
As a Business Analyst, you will be responsible for utilizing your technical expertise and excellent communication skills to ensure the successful delivery of solutions to our customers. Your primary focus will be on requirement gathering, documentation, testing, and customer analysis. Your key responsibilities will include creating requirement documents, functional test case documents, executing functional testing, and reporting defects. You will be instrumental in guiding the development team to build and test solutions that meet the customer's business requirements. In addition to your technical skills, you will also need to possess strong analytical capabilities, the ability to conceptualize solutions, and effective written and oral communication skills. Your role will require you to engage with customer personnel, present solutions, and lead development teams to deliver high-quality solutions. To excel in this position, you must have an MBA/MMS/PGDBA degree with a consistent academic record. A minimum of 2 to 5 years of experience in a similar role is preferred. The job location is in Mumbai/Pune, with the possibility of travel to client sites worldwide during assignments. You should have the confidence, responsibility, and initiative to lead teams effectively and manage customer relationships efficiently. Strong problem-solving skills, quick decision-making abilities, and the capacity to interact with senior management are essential attributes for success in this role.,
Posted 1 day ago
3.0 - 7.0 years
0 Lacs
maharashtra
On-site
As a Senior Salesforce Data Cloud Consultant based in Mumbai with over 6 years of experience, your primary responsibility will be to spearhead the design and execution of enterprise-level Customer Data Platform (CDP) solutions, with a specific emphasis on Salesforce Data Cloud. Your expertise in customer data unification, personalization strategies, cross-cloud integrations, and MarTech advisory will be pivotal in collaborating with marketing, CRM, and technology teams to create personalized customer experiences within the Salesforce ecosystem. Your key duties will include overseeing the end-to-end implementation of Salesforce Data Cloud components such as Data Streams, Calculated Insights, Data Transformations, and Identity Resolution. You will lead the integration of Data Cloud with other Salesforce clouds like Marketing Cloud, Service Cloud, Commerce Cloud, and Sales Cloud to drive cross-cloud personalization strategies. Working closely with stakeholders, you will define data unification logic, audience strategies, and personalization use cases, customizing solutions for real-time audience activation and personalized customer journeys. To excel in this role, you must possess at least 6 years of experience in the Salesforce ecosystem, with a minimum of 3 years dedicated to Salesforce Data Cloud/CDP implementation. Your proficiency in Salesforce platform architecture, cross-cloud integrations, and hands-on experience in building Calculated Insights, Data Transforms, and managing Identity Resolution will be essential. Additionally, your deep understanding of customer lifecycle, personalization, segmentation, and campaign activation use cases will be crucial in delivering successful solutions aligned with best practices. In this role, you will be the primary advisor and subject matter expert for all Salesforce Data Cloud implementations and enhancements. Your ability to lead requirement workshops, present solutions effectively, and think strategically to solve complex problems will be highly valued. Preferred skills include Salesforce certifications in Data Cloud Consultant, Marketing Cloud, or Application Architect, exposure to Customer 360 Audiences, Interaction Studio/Personalization, or Journey Builder use cases, and familiarity with privacy regulations such as GDPR and CCPA. By joining our team, you will have the opportunity to lead strategic Salesforce Data Cloud programs for large enterprise clients, gain exposure to cutting-edge personalization and identity resolution use cases, and experience diverse industry domains such as retail, fintech, and e-commerce. You can expect rapid career growth in an innovative and collaborative environment, with mentorship from industry leaders in MarTech, CRM, and customer experience transformation.,
Posted 1 month ago
7.0 - 12.0 years
20 - 25 Lacs
Kolkata, Hyderabad, Pune
Work from Office
Expert in ServiceNow, workshops, and blueprinting. Skilled in SPM, ITSM, stakeholder engagement, backlog creation, and cross-platform planning. Strong communicator and team collaborator. Pan India Location Mail:kowsalya.k@srsinfoway.com
Posted 3 months ago
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