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4.0 - 7.0 years
9 - 13 Lacs
bengaluru
Work from Office
About The Role Project Role : Software Development Lead Project Role Description : Develop and configure software systems either end-to-end or for a specific stage of product lifecycle. Apply knowledge of technologies, applications, methodologies, processes and tools to support a client, project or entity. Must have skills : Python (Programming Language) Good to have skills : NA Minimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Software Development Lead, you will be responsible for developing and configuring software systems, either end-to-end or for specific stages of the product lifecycle. Your typical day will involve collaborating with various teams to ensure the successful implementation of software solutions, applying your knowledge of technologies and methodologies to support projects and clients effectively. You will engage in problem-solving activities, guiding your team through challenges while ensuring that project goals are met efficiently and effectively. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Mentor junior team members to enhance their skills and knowledge.- Facilitate regular team meetings to discuss progress, challenges, and solutions. Professional & Technical Skills: - Must To Have Skills: Proficiency in Python (Programming Language).- Strong understanding of software development methodologies.- Experience with version control systems such as Git.- Familiarity with cloud platforms and services.- Ability to write clean, maintainable, and efficient code. Additional Information:- The candidate should have minimum 7.5 years of experience in Python (Programming Language).- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education
Posted 2 days ago
3.0 - 8.0 years
10 - 14 Lacs
pune
Work from Office
About The Role Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : SAP for Utilities CRM Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your typical day will involve collaborating with various stakeholders to gather requirements, overseeing the development process, and ensuring that the applications meet the specified needs. You will also engage in problem-solving discussions, providing insights and solutions to enhance application performance and user experience. Your role will require you to stay updated with industry trends and best practices to ensure the applications are innovative and efficient. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Facilitate knowledge sharing sessions to enhance team capabilities.- Mentor junior team members to foster their professional growth. Professional & Technical Skills: - Must To Have Skills: Proficiency in SAP for Utilities CRM.- Experience with application design and architecture.- Strong understanding of business processes related to utilities.- Ability to troubleshoot and resolve application issues effectively.- Familiarity with integration techniques and tools. Additional Information:- The candidate should have minimum 3 years of experience in SAP for Utilities CRM.- This position is based at our Pune office.- A 15 years full time education is required. Qualification 15 years full time education
Posted 2 days ago
3.0 - 8.0 years
13 - 18 Lacs
pune
Work from Office
About The Role Project Role : Business Architect Project Role Description : Identify opportunities to deliver tangible business value by assessing the current state, capturing high-level requirements, and defining business solutions. Translate business needs into technology-enabled solutions and operating models. Support transformation by developing business cases and guiding implementation of key initiatives. Must have skills : Business Requirements Analysis Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Business Architect, you will identify opportunities to deliver tangible business value by assessing the current state, capturing high-level requirements, and defining business solutions. Your typical day will involve collaborating with various stakeholders to translate business needs into technology-enabled solutions and operating models, while also supporting transformation initiatives through the development of business cases and guiding their implementation. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Facilitate workshops and meetings to gather requirements and align stakeholders.- Analyze and document business processes to identify areas for improvement. Professional & Technical Skills: - Must To Have Skills: Proficiency in Business Requirements Analysis.- Strong analytical skills to assess business needs and translate them into actionable requirements.- Experience in developing business cases and project proposals.- Ability to communicate effectively with both technical and non-technical stakeholders.- Familiarity with business process modeling techniques. Additional Information:- The candidate should have minimum 3 years of experience in Business Requirements Analysis.- This position is based at our Pune office.- A 15 years full time education is required. Qualification 15 years full time education
Posted 2 days ago
3.0 - 8.0 years
13 - 18 Lacs
hyderabad
Work from Office
About The Role Project Role : Business Architect Project Role Description : Identify opportunities to deliver tangible business value by assessing the current state, capturing high-level requirements, and defining business solutions. Translate business needs into technology-enabled solutions and operating models. Support transformation by developing business cases and guiding implementation of key initiatives. Must have skills : GuideWire PolicyCenter Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Business Architect, you will identify opportunities to deliver tangible business value by assessing the current state, capturing high-level requirements, and defining business solutions. Your typical day will involve collaborating with various stakeholders to translate business needs into technology-enabled solutions and operating models, while supporting transformation initiatives through the development of business cases and guiding their implementation. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Facilitate workshops and meetings to gather requirements and align stakeholders.- Analyze and document business processes to identify areas for improvement. Professional & Technical Skills: - Must To Have Skills: Proficiency in GuideWire PolicyCenter.- Good To Have Skills: Experience with business process modeling tools.- Strong understanding of business analysis methodologies.- Experience in developing business cases and project proposals.- Ability to communicate complex concepts to diverse audiences. Additional Information:- The candidate should have minimum 3 years of experience in GuideWire PolicyCenter.- This position is based at our Hyderabad office.- A 15 years full time education is required. Qualification 15 years full time education
Posted 2 days ago
7.0 - 11.0 years
13 - 18 Lacs
pune
Work from Office
About The Role Project Role : Business Architect Project Role Description : Identify opportunities to deliver tangible business value by assessing the current state, capturing high-level requirements, and defining business solutions. Translate business needs into technology-enabled solutions and operating models. Support transformation by developing business cases and guiding implementation of key initiatives. Must have skills : Business Requirements Analysis Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Business Architect, you will identify opportunities to deliver tangible business value by assessing the current state, capturing high-level requirements, and defining business solutions. Your typical day will involve collaborating with various stakeholders to translate business needs into technology-enabled solutions and operating models, while supporting transformation initiatives through the development of business cases and guiding implementation efforts. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate workshops and meetings to gather requirements and ensure alignment among stakeholders.- Mentor junior professionals in understanding business analysis methodologies and best practices. Professional & Technical Skills: - Must To Have Skills: Proficiency in Business Requirements Analysis.- Strong analytical skills to assess business processes and identify areas for improvement.- Experience in developing business cases and project proposals.- Ability to communicate complex concepts clearly to diverse audiences.- Familiarity with project management methodologies and tools. Additional Information:- The candidate should have minimum 5 years of experience in Business Requirements Analysis.- This position is based at our Pune office.- A 15 years full time education is required. Qualification 15 years full time education
Posted 2 days ago
4.0 - 7.0 years
9 - 13 Lacs
bengaluru
Work from Office
About The Role Project Role : Software Development Lead Project Role Description : Develop and configure software systems either end-to-end or for a specific stage of product lifecycle. Apply knowledge of technologies, applications, methodologies, processes and tools to support a client, project or entity. Must have skills : React.js Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Software Development Lead, you will develop and configure software systems, either end-to-end or for specific stages of the product lifecycle. Your typical day will involve collaborating with various teams to ensure the successful implementation of software solutions, applying your knowledge of technologies and methodologies to support projects and clients effectively. You will engage in problem-solving and decision-making processes, ensuring that the software development aligns with project goals and client expectations. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Mentor junior team members to enhance their skills and knowledge.- Facilitate regular team meetings to discuss progress, challenges, and solutions. Professional & Technical Skills: - Must To Have Skills: Proficiency in React.js.- Strong understanding of component-based architecture and state management.- Experience with front-end build tools and version control systems.- Familiarity with RESTful APIs and asynchronous programming.- Ability to write clean, maintainable, and efficient code. Additional Information:- The candidate should have minimum 5 years of experience in React.js.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education
Posted 2 days ago
2.0 - 5.0 years
5 - 9 Lacs
hyderabad
Work from Office
About The Role Project Role : Application Designer Project Role Description : Assist in defining requirements and designing applications to meet business process and application requirements. Must have skills : SAP Sales and Distribution (SD) Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Designer, you will assist in defining requirements and designing applications to meet business process and application requirements. Your typical day will involve collaborating with various stakeholders to gather insights, analyzing business needs, and translating them into functional specifications. You will engage in discussions with team members to ensure that the design aligns with the overall project goals, while also addressing any challenges that may arise during the development process. Your role will be pivotal in ensuring that the applications developed are user-friendly and meet the expectations of the end-users, contributing to the overall success of the project. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate knowledge sharing sessions to enhance team capabilities.- Monitor project progress and ensure adherence to timelines and quality standards. Professional & Technical Skills: - Must To Have Skills: Proficiency in SAP Sales and Distribution (SD).- Strong understanding of business process mapping and application design.- Experience with integration of SAP SD with other SAP modules.- Ability to analyze and troubleshoot application issues effectively.- Familiarity with project management methodologies and tools. Additional Information:- The candidate should have minimum 5 years of experience in SAP Sales and Distribution (SD).- This position is based at our Hyderabad office.- A 15 years full time education is required. Qualification 15 years full time education
Posted 2 days ago
1.0 - 3.0 years
2 - 6 Lacs
pune
Work from Office
About The Role Project Role : Business Agility Practitioner Project Role Description : Professionals who provide business agility and technology innovation advisory services focused on organizational transformation in order to aid clients in outlearning and outperforming the competition. Must have skills : Business Requirements Analysis Good to have skills : Core Banking Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Business Agility Practitioner, you will engage in providing advisory services that focus on enhancing business agility and fostering technology innovation. Your typical day will involve collaborating with various teams to facilitate organizational transformation, ensuring that clients can adapt and thrive in a competitive landscape. You will work closely with stakeholders to identify opportunities for improvement and implement strategies that promote continuous learning and performance enhancement. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate workshops and training sessions to promote agile methodologies and practices.- Monitor and evaluate the effectiveness of implemented strategies and make necessary adjustments. Professional & Technical Skills: - Must To Have Skills: Proficiency in Business Requirements Analysis.- Good To Have Skills: Experience with Core Banking.- Strong analytical skills to assess business needs and translate them into actionable requirements.- Ability to communicate effectively with diverse stakeholders to gather and clarify requirements.- Experience in utilizing various business analysis tools and techniques to support project objectives. Additional Information:- The candidate should have minimum 5 years of experience in Business Requirements Analysis.- This position is based at our Pune office.- A 15 years full time education is required. Qualification 15 years full time education
Posted 2 days ago
8.0 - 13.0 years
16 - 25 Lacs
pune
Work from Office
Responsibilities Understand how the ICI product works and how it is used by customers. Work closely with the customers (Global Customer Base) to answer questions about features and capabilities of our product, Interact with customers on/off-site to work on new product enhancements and configuration changes, implement new changes by using functional skills on customer environments. Provide consultation on product features, review customer implementation and enhance the customer system for a better user experience. Develop knowledgebase articles/training materials for both customer and internal staff to help them to become self-sufficient. Provide technical & functional expertise, guidance, mentorship to team members. Follow and contribute to defined CRM processes to manage customer requests efficiently. Role may involve travel to customer locations. Qualifications 8 + years previous experience in an Application Support/Functional Consultant role. Should have completed one full/partial implementation cycle on functional requirement from discovery to delivery of the requirement. Willingness to work in rotational shifts. Excellent communication and customer handling skills. Exposure to Windows Azure and Cloud Computing will be an added advantage. Deep understanding of customer support processes and tools. Ability to follow defined processes. The ability to coordinate, follow up, follow through and drive issues to closure proactively. The ability to be a good listener, and to understand customer requirements. Ability to provide innovative workarounds or design a solution to fix customers requirements.
Posted 3 days ago
5.0 - 8.0 years
7 - 15 Lacs
mumbai
Work from Office
Clover Bay Technologies Pvt Ltd -Business Analyst/Product Development Environment/5-8 yrs experience You have an impressive resume and I wanted to let you know about a Business Analyst Role with us. Clover Bay Technologies Pvt. Ltd. is a tech company offering technical and product consulting services in E-Commerce, Retail Digital & Technology Transformation, and Digital Customer Experience. Below are the key tech stack our team is working on and we would like to understand your expertise in the same . Provide leadership and guidance to a team of business analysts. Set clear expectations and mentor team members. Contribute to project planning by estimating effort, defining deliverables, and establishing timelines for business analysis activities. Work closely with project managers to align business analysis activities with overall project goals. Lead the gathering and analysis of business requirements through various techniques, including interviews, workshops, and surveys. Ensure comprehensive documentation of detailed requirements and user stories. Act as a liaison between business and technical teams, ensuring clear communication and understanding. Collaborate with development and testing teams to ensure a shared understanding of requirements and to facilitate the development and testing processes. Participate in design reviews and testing strategy discussions. Establish and enforce quality assurance processes for business analysis deliverables. Conduct reviews to ensure consistency, accuracy, and completeness of user stories. Oversee change management initiatives, assessing the impact of changes on existing features. Identify opportunities for process improvement and optimization within the business analysis function. Implement best practices and standards to enhance efficiency. Provide training and mentorship to junior business analysts. We would also like to have the following details CTC - ECTC - NP- Current Location - Work Location Mumbai (5 Days work from office) To learn about us please visit https://www.cloverbaytechnologies.com
Posted 3 days ago
3.0 - 8.0 years
6 - 9 Lacs
pune
Work from Office
Role & responsibilities : Drive execution of ICERTIS product implementations for enterprise customers across industries in accordance to ICERTIS implementation methodology, within the bounds of agreed scope, schedule and effort. Conceptualize and formulate best of breed solutions in close collaboration with business that effectively address key implementation objectives. Drive requirement gathering, functional design and work closely with Engineering. Quality Assurance and Support across multiple engagements. Own system configuration and deployment activities across multiple engagements. Contribute towards internal consulting capability building within the Professional Services group. Contribute to ICERTIS product road-map through active feedback from customers and implementation experience. Preferred candidate profile : 2 years prior experience in implementing Contract Management/Supply Chain applications is preferred. Experience in at least 3 full life cycle enterprise application implementations as a functional consultant, responsible for requirements gathering, functional design and system configuration. Quick and innovative thinking with the acumen to correctly interpret trends/patterns from available data and formulate effective actions in achieving stated objectives. Candidate must possess an engineering degree from a reputed institute. Having an MBA in a related field will be a distinct advantage. Excellent communication skills (written and oral) with good interpersonal skills and ability to develop and foster peer-to-peer relationships with client counterparts.
Posted 3 days ago
3.0 - 8.0 years
6 - 12 Lacs
mumbai
Work from Office
SUMMARY Our client is IT MNC part of one of the major insurance groups based out of Germany and Europe. The Group is spread across 40 countries worldwide, with Over 60,000 employees, focusing mainly in Europe and the Asian subcontinent. Our client offers a comprehensive range of insurances, pensions, investments and other varied financial services by focusing on all cutting edge technologies majorly on Cloud, Digital, Robotics Automation, IoT, Voice Recognition, Big Data science, advanced mobile solutions and much more to accommodate the customers future needs around the globe through supporting millions of internal and external customers with state of-the-art IT solutions to everyday problems & dedicated to bringing digital innovations to every aspect of the landscape of insurance. Designation: Senior Business Analyst - Insurance Qualification: Skillset: Strong Exp in insurance domain , complemented by business analytical skills and effective communication abilities. Exp: 5 - 8 Years Location: Hiranandani Gardens - Powai,Mumbai Mode of Work: Work from Office Requirements Skills & Competencies: Very good skills about structured requirements analysis Good knowledge about data integration processes IREB experience and good Knowledge of IREB standards Good expertise in UML notation and usage of Enterprise Architect Very good technical competence and experiences in data integration architecture Experience in dealing with the implementation of business logic Experienced in all common MS-Office products, Confluence, Enterprise Architect and JIRA Basic knowledge about data streaming middleware with a focus on requirements engineering (IREB) Business fluent English, written and spoken Education/Qualification: 5+ years’ experience as a Business Analyst with strong exposure in Insurance projects IREB CPRE Certificate preferred University or technical college degree with a focus on insurance, mathematics, economics, business informatics, computer science
Posted 3 days ago
8.0 - 13.0 years
15 - 17 Lacs
mumbai, hyderabad, bengaluru
Work from Office
Requirement: Must have worked as Business Analyst, Or Project Lead, Proficient in business requirement analysis, translating them to IT requirements, writing BRD/FSD/TDD, test scenarios/cases. Adept in solution, design, development, data analysis, reconciliation, audits, FSG Reports, month end closing, training end users, post production support, issue resolution Domain knowledge in Financials, Manufacturing, IT Industry preferred Responsibilities Work together with Stakeholders Data Collection and Analysis Draft Requirement Outlines Business Process Mapping Process Improvements Project Documentation Keywords :finance,it business analysis,business analysis,agile,frd,project management,scrum,user stories,sql,jira,requirement analysis,sdlc,requirements management,agile methodology,gap analysis,business requirement analysis*,brd*,fsd*,data analysis*,tdd*
Posted 3 days ago
7.0 - 10.0 years
4 - 8 Lacs
bengaluru
Work from Office
Key Skills: Experience: Minimum of 7-10 years of E1 in sales, distribution and procurement modules. Hands on experience in system configuration, writing functional specifications Hands on experience in writing simple/complex SQL queriesTool & Technology Skills: E1 9.2 Sales and Distribution implementation experience Agile DevOps experience Knowledge, Skills, Abilities: Good functional knowledge in sales, distribution, procurement, Inventory, intercompany modules Good knowledge in S&D modules with other modules such as Manufacturing and Finance Manufacturing experience is plus Good knowledge in E1 tables and fields including interoperability tables. Good knowledge in data mapping EDI experience is plus, ex: 850, 855, 856 and 810 Good verbal and written communication skills and the ability to interact professionally with a diverse group Good interpersonal, written, and verbal communication skills, including ability to communicate information to both technical and non-technical staff Proven ability to work creatively and analytically in a problem-solving complex environment Proven ability to navigate the technology environment and work effectively with multiple groups around the globe
Posted 3 days ago
0.0 - 1.0 years
0 Lacs
noida, delhi / ncr
Work from Office
Role & responsibilities Understand Customer Requirements: Comprehend and document the needs and objectives of the customer. Requirement Mapping: Align customer requirements with product capabilities and ensure proper documentation. Customer Interaction: Engage and communicate confidently with customers to understand their needs and provide solutions. Documentation: Write comprehensive use cases, System Integration Testing (SIT) cases, and User Acceptance Testing (UAT) cases. Analyze and Improve: Conduct thorough analysis of business processes and identify areas for improvement. Skills & Qualifications: Business Analysis: Strong analytical skills to understand and document business requirements. Functional Skills on WMS: Experience with Warehouse Management Systems. Supply Chain Management: Knowledge of supply chain processes and optimization. Retail and Ecommerce: Familiarity with retail and ecommerce operations. Requirement Analysis: Ability to gather, document, and analyze customer requirements. Use Case Creation: Expertise in creating detailed use cases for various business scenarios. Excellent communication skills, both verbal and written. Strong problem-solving abilities. Ability to work independently and as part of a team. Attention to detail and a proactive approach to identifying and solving issues. This role is ideal for candidates with a B.Tech + MBA/PGDM, and experience in advanced analytics, predictive analytics, machine learning, and data science will be highly valued.
Posted 3 days ago
1.0 - 3.0 years
3 - 5 Lacs
chennai
Work from Office
We are seeking a proactive Project Manager to oversee planning, tracking, capacity management, and cross-team collaboration. Role includes stakeholder engagement, preparing BRDs, reports, and supporting testing for timely project delivery. Required Candidate profile Good in analytical and problem-solving skills Proficient in reporting tools and spreadsheets Excellent communication and documentation abilities Knowledge of Agile and SDLC processes Perks and benefits https://sysvine.com/
Posted 3 days ago
8.0 - 10.0 years
7 - 11 Lacs
mumbai
Work from Office
Role Purpose The purpose of this role is to provide solutions and bridge the gap between technology and business know-how to deliver any client solution Do 1. Bridging the gap between project and support teams through techno-functional expertise For a new business implementation project, drive the end to end process from business requirement management to integration & configuration and production deployment Check the feasibility of the new change requirements and provide optimal solution to the client with clear timelines Provide techno-functional solution support for all the new business implementations while building the entire system from the scratch Support the solutioning team from architectural design, coding, testing and implementation Understand the functional design as well as technical design and architecture to be implemented on the ERP system Customize, extend, modify, localize or integrate to the existing product by virtue of coding, testing & production Implement the business processes, requirements and the underlying ERP technology to translate them into ERP solutions Write code as per the developmental standards to decide upon the implementation methodology Provide product support and maintenance to the clients for a specific ERP solution and resolve the day to day queries/ technical problems which may arise Create and deploy automation tools/ solutions to ensure process optimization and increase in efficiency Sink between technical and functional requirements of the project and provide solutioning/ advise to the client or internal teams accordingly Support on-site manager with the necessary details wrt any change and off-site support 2. Skill upgradation and competency building Clear wipro exams and internal certifications from time to time to upgrade the skills Attend trainings, seminars to sharpen the knowledge in functional/ technical domain Write papers, articles, case studies and publish them on the intranet Mandatory Skills: MICROSOFT DYNAMICS CRM 2015 . Experience: 8-10 Years .
Posted 3 days ago
8.0 - 10.0 years
7 - 11 Lacs
hyderabad
Work from Office
Role Purpose The purpose of this role is to provide solutions and bridge the gap between technology and business know-how to deliver any client solution Do 1. Bridging the gap between project and support teams through techno-functional expertise For a new business implementation project, drive the end to end process from business requirement management to integration & configuration and production deployment Check the feasibility of the new change requirements and provide optimal solution to the client with clear timelines Provide techno-functional solution support for all the new business implementations while building the entire system from the scratch Support the solutioning team from architectural design, coding, testing and implementation Understand the functional design as well as technical design and architecture to be implemented on the ERP system Customize, extend, modify, localize or integrate to the existing product by virtue of coding, testing & production Implement the business processes, requirements and the underlying ERP technology to translate them into ERP solutions Write code as per the developmental standards to decide upon the implementation methodology Provide product support and maintenance to the clients for a specific ERP solution and resolve the day to day queries/ technical problems which may arise Create and deploy automation tools/ solutions to ensure process optimization and increase in efficiency Sink between technical and functional requirements of the project and provide solutioning/ advise to the client or internal teams accordingly Support on-site manager with the necessary details wrt any change and off-site support 2. Skill upgradation and competency building Clear wipro exams and internal certifications from time to time to upgrade the skills Attend trainings, seminars to sharpen the knowledge in functional/ technical domain Write papers, articles, case studies and publish them on the intranet Mandatory Skills: MICROSOFT DYNAMICS CRM 2015 . Experience: 8-10 Years .
Posted 3 days ago
8.0 - 10.0 years
7 - 11 Lacs
mumbai
Work from Office
Role Purpose The purpose of this role is to provide solutions and bridge the gap between technology and business know-how to deliver any client solution Do 1. Bridging the gap between project and support teams through techno-functional expertise For a new business implementation project, drive the end to end process from business requirement management to integration & configuration and production deployment Check the feasibility of the new change requirements and provide optimal solution to the client with clear timelines Provide techno-functional solution support for all the new business implementations while building the entire system from the scratch Support the solutioning team from architectural design, coding, testing and implementation Understand the functional design as well as technical design and architecture to be implemented on the ERP system Customize, extend, modify, localize or integrate to the existing product by virtue of coding, testing & production Implement the business processes, requirements and the underlying ERP technology to translate them into ERP solutions Write code as per the developmental standards to decide upon the implementation methodology Provide product support and maintenance to the clients for a specific ERP solution and resolve the day to day queries/ technical problems which may arise Create and deploy automation tools/ solutions to ensure process optimization and increase in efficiency Sink between technical and functional requirements of the project and provide solutioning/ advise to the client or internal teams accordingly Support on-site manager with the necessary details wrt any change and off-site support 2. Skill upgradation and competency building Clear wipro exams and internal certifications from time to time to upgrade the skills Attend trainings, seminars to sharpen the knowledge in functional/ technical domain Write papers, articles, case studies and publish them on the intranet Mandatory Skills: ITIL - IT Hardware Asset Management . Experience: 8-10 Years .
Posted 3 days ago
8.0 - 10.0 years
7 - 11 Lacs
visakhapatnam
Work from Office
Role Purpose The purpose of this role is to provide solutions and bridge the gap between technology and business know-how to deliver any client solution Do 1. Bridging the gap between project and support teams through techno-functional expertise For a new business implementation project, drive the end to end process from business requirement management to integration & configuration and production deployment Check the feasibility of the new change requirements and provide optimal solution to the client with clear timelines Provide techno-functional solution support for all the new business implementations while building the entire system from the scratch Support the solutioning team from architectural design, coding, testing and implementation Understand the functional design as well as technical design and architecture to be implemented on the ERP system Customize, extend, modify, localize or integrate to the existing product by virtue of coding, testing & production Implement the business processes, requirements and the underlying ERP technology to translate them into ERP solutions Write code as per the developmental standards to decide upon the implementation methodology Provide product support and maintenance to the clients for a specific ERP solution and resolve the day to day queries/ technical problems which may arise Create and deploy automation tools/ solutions to ensure process optimization and increase in efficiency Sink between technical and functional requirements of the project and provide solutioning/ advise to the client or internal teams accordingly Support on-site manager with the necessary details wrt any change and off-site support 2. Skill upgradation and competency building Clear wipro exams and internal certifications from time to time to upgrade the skills Attend trainings, seminars to sharpen the knowledge in functional/ technical domain Write papers, articles, case studies and publish them on the intranet Mandatory Skills: Vmware VDI . Experience: 8-10 Years .
Posted 3 days ago
8.0 - 10.0 years
7 - 11 Lacs
bengaluru
Work from Office
Role Purpose The purpose of this role is to provide solutions and bridge the gap between technology and business know-how to deliver any client solution Do 1. Bridging the gap between project and support teams through techno-functional expertise For a new business implementation project, drive the end to end process from business requirement management to integration & configuration and production deployment Check the feasibility of the new change requirements and provide optimal solution to the client with clear timelines Provide techno-functional solution support for all the new business implementations while building the entire system from the scratch Support the solutioning team from architectural design, coding, testing and implementation Understand the functional design as well as technical design and architecture to be implemented on the ERP system Customize, extend, modify, localize or integrate to the existing product by virtue of coding, testing & production Implement the business processes, requirements and the underlying ERP technology to translate them into ERP solutions Write code as per the developmental standards to decide upon the implementation methodology Provide product support and maintenance to the clients for a specific ERP solution and resolve the day to day queries/ technical problems which may arise Create and deploy automation tools/ solutions to ensure process optimization and increase in efficiency Sink between technical and functional requirements of the project and provide solutioning/ advise to the client or internal teams accordingly Support on-site manager with the necessary details wrt any change and off-site support 2. Skill upgradation and competency building Clear wipro exams and internal certifications from time to time to upgrade the skills Attend trainings, seminars to sharpen the knowledge in functional/ technical domain Write papers, articles, case studies and publish them on the intranet Mandatory Skills: Securities and Capital Markets . Experience: 8-10 Years .
Posted 3 days ago
3.0 - 5.0 years
8 - 12 Lacs
gurugram
Work from Office
Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLAs defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks Mandatory Skills: Health and Welfare (HW) . Experience: 3-5 Years .
Posted 3 days ago
5.0 - 8.0 years
6 - 10 Lacs
pune
Work from Office
Role Purpose The purpose of this role is to provide solutions and bridge the gap between technology and business know-how to deliver any client solution Do 1. Bridging the gap between project and support teams through techno-functional expertise For a new business implementation project, drive the end to end process from business requirement management to integration & configuration and production deployment Check the feasibility of the new change requirements and provide optimal solution to the client with clear timelines Provide techno-functional solution support for all the new business implementations while building the entire system from the scratch Support the solutioning team from architectural design, coding, testing and implementation Understand the functional design as well as technical design and architecture to be implemented on the ERP system Customize, extend, modify, localize or integrate to the existing product by virtue of coding, testing & production Implement the business processes, requirements and the underlying ERP technology to translate them into ERP solutions Write code as per the developmental standards to decide upon the implementation methodology Provide product support and maintenance to the clients for a specific ERP solution and resolve the day to day queries/ technical problems which may arise Create and deploy automation tools/ solutions to ensure process optimization and increase in efficiency Sink between technical and functional requirements of the project and provide solutioning/ advise to the client or internal teams accordingly Support on-site manager with the necessary details wrt any change and off-site support 2. Skill upgradation and competency building Clear wipro exams and internal certifications from time to time to upgrade the skills Attend trainings, seminars to sharpen the knowledge in functional/ technical domain Write papers, articles, case studies and publish them on the intranet Mandatory Skills: UxM - NexThink . Experience: 5-8 Years .
Posted 3 days ago
5.0 - 8.0 years
6 - 10 Lacs
pune
Work from Office
Role Purpose The purpose of this role is to provide solutions and bridge the gap between technology and business know-how to deliver any client solution Do 1. Bridging the gap between project and support teams through techno-functional expertise For a new business implementation project, drive the end to end process from business requirement management to integration & configuration and production deployment Check the feasibility of the new change requirements and provide optimal solution to the client with clear timelines Provide techno-functional solution support for all the new business implementations while building the entire system from the scratch Support the solutioning team from architectural design, coding, testing and implementation Understand the functional design as well as technical design and architecture to be implemented on the ERP system Customize, extend, modify, localize or integrate to the existing product by virtue of coding, testing & production Implement the business processes, requirements and the underlying ERP technology to translate them into ERP solutions Write code as per the developmental standards to decide upon the implementation methodology Provide product support and maintenance to the clients for a specific ERP solution and resolve the day to day queries/ technical problems which may arise Create and deploy automation tools/ solutions to ensure process optimization and increase in efficiency Sink between technical and functional requirements of the project and provide solutioning/ advise to the client or internal teams accordingly Support on-site manager with the necessary details wrt any change and off-site support 2. Skill upgradation and competency building Clear wipro exams and internal certifications from time to time to upgrade the skills Attend trainings, seminars to sharpen the knowledge in functional/ technical domain Write papers, articles, case studies and publish them on the intranet Mandatory Skills: WebSphere Admin . Experience: 5-8 Years .
Posted 3 days ago
3.0 - 5.0 years
5 - 9 Lacs
mumbai
Work from Office
Role Purpose The purpose of the role is to liaison and bridging the gap between customer and Wipro delivery team to comprehend and analyze customer requirements and articulating aptly to delivery teams thereby, ensuring right solutioning to the customer. Do 1. Customer requirements gathering and engagement Interface and coordinate with client engagement partners to understand the RFP/ RFI requirements Detail out scope documents, functional & non-functional requirements, features etc ensuring all stated and unstated customer needs are captured Construct workflow charts and diagrams, studying system capabilities, writing specification after thorough research and analysis of customer requirements Engage and interact with internal team - project managers, pre-sales team, tech leads, architects to design and formulate accurate and timely response to RFP/RFIs Understand and communicate the financial and operational impact of any changes Periodic cadence with customers to seek clarifications and feedback wrt solution proposed for a particular RFP/ RFI and accordingly instructing delivery team to make changes in the design Empower the customers through demonstration and presentation of the proposed solution/ prototype Maintain relationships with customers to optimize business integration and lead generation Ensure ongoing reviews and feedback from customers to improve and deliver better value (services/ products) to the customers 2.Engage with delivery team to ensure right solution is proposed to the customer a.Periodic cadence with delivery team to: Provide them with customer feedback/ inputs on the proposed solution Review the test cases to check 100% coverage of customer requirements Conduct root cause analysis to understand the proposed solution/ demo/ prototype before sharing it with the customer Deploy and facilitate new change requests to cater to customer needs and requirements Support QA team with periodic testing to ensure solutions meet the needs of businesses by giving timely inputs/feedback Conduct Integration Testing and User Acceptance demos testing to validate implemented solutions and ensure 100% success rate Use data modelling practices to analyze the findings and design, develop improvements and changes Ensure 100% utilization by studying systems capabilities and understanding business specifications Stitch the entire response/ solution proposed to the RFP/ RFI before its presented to the customer b.Support Project Manager/ Delivery Team in delivering the solution to the customer Define and plan project milestones, phases and different elements involved in the project along with the principal consultant Drive and challenge the presumptions of delivery teams on how will they successfully execute their plans Ensure Customer Satisfaction through quality deliverable on time 3.Build domain expertise and contribute to knowledge repository Engage and interact with other BAs to share expertise and increase domain knowledge across the vertical Write whitepapers/ research papers, point of views and share with the consulting community at large Identify and create used cases for a different project/ account that can be brought at Wipro level for business enhancements Conduct market research for content and development to provide latest inputs into the projects thereby ensuring customer delight Mandatory Skills: Business Analysis-BFSI-Domain . Experience: 3-5 Years .
Posted 3 days ago
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