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0.0 years
0 Lacs
bengaluru, karnataka, india
Remote
Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion it's a place where you can grow, belong and thrive. Your day at NTT DATA The Senior Team Lead, IT Technical Support is a developing management role, accountable for gaining the skills to lead and oversee the day-to-day operations management and escalations, as well as managing the provision of technical services to internal clients, ensuring service standards are met or exceeded. This role ensures the delivery of information te...
Posted 2 weeks ago
7.0 - 11.0 years
0 Lacs
karnataka
On-site
Role Overview: You will be responsible for delivering features for a Product within a business chain as a member of a Feature Team. Working autonomously and following a continuous improvement approach, you will be expected to possess generic skills such as requirement analysis, understanding user stories, and developing and writing Unit Tests under the supervision of a Senior Developer. Adhering to coding standards, clean coding practices, and craftsmanship practices is crucial. Having Full Stack Development Skills and understanding at least one backend and front end technologies are essential, with development being defined by leads. Key Responsibilities: - Compliance with standards defined...
Posted 3 weeks ago
2.0 - 6.0 years
0 Lacs
hyderabad, telangana
On-site
You are a Service Desk Analyst (L1 Desk) with a minimum of 2+ years of experience in an IT support/help desk environment. You will be responsible for being the first point of contact for users reporting IT issues or requesting services. Your main tasks will include logging, categorizing, and prioritizing incidents and service requests in ITSM tools, troubleshooting and resolving technical issues related to hardware, software, networks, and user accounts. In this role, you will be expected to escalate complex or unresolved issues to appropriate support tiers following defined escalation paths. You will provide remote support using remote access tools and follow documented procedures and knowl...
Posted 1 month ago
2.0 - 6.0 years
0 Lacs
hyderabad, telangana
On-site
As a Service Desk Analyst (L1 Desk) with a minimum of 2+ years of experience in an IT support/help desk environment, you will play a crucial role in providing efficient and effective support to users facing IT issues or requesting services. Your responsibilities will include utilizing ticketing systems like ServiceNow and Remedy to log, categorize, and prioritize incidents and service requests in ITSM tools. You will be expected to demonstrate expertise in troubleshooting and resolving technical issues related to hardware, software, networks, and user accounts. As the first point of contact for users, you will escalate complex or unresolved issues to appropriate support tiers following defin...
Posted 1 month ago
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