7 Request Fulfillment Jobs

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a CMDB DC Service Now to join our team in Bangalore, Karntaka (IN-KA), India (IN). Key Responsibilities: Lead the end-to-end greenfield implementation of ServiceNow CMDB and ITSM modules. Gather and analyze business and technical requirements in collaboration with key stakeholders. Design and configure ServiceNow ITSM modules including: Incident Management Problem Management Change Management Request Fulfillment Knowledge Management Architect and implement CMDB with prope...

It's fun to work at a company where people truly believe in what theyare doing! Job Description: Job Summary The Senior IT Service Operations Specialist provides advanced support for IT service operations, including help desk support, troubleshooting, and customer satisfaction. This role involves managing complex tickets, resolving issues, and ensuring the smooth operation of IT services. Essential Job Responsibilities Should be willing to work in 24/7 support Ensure that all incidents, service requests and changes are logged into service-now ticketing tool, troubleshoot the incidents & follow-up till closure of the incidents Monitor the IT infrastructure devices through SolarWinds monitorin...

Role: CA7- Scheduling Analyst Location: Sholinganallur, Chennai Fulltime Skills Required: CA7, JCL, REXX Skills Preferred: DB2, MVS, JES2, JES3, ISPF, RACF, IMS, TSO, IBM Utilities Experience Required: Senior Associate Exp: 3 to 5 years experience in relevant field Position Description: Employees in this job function are responsible for ensuring reliable and efficient operations of physical or virtual servers, private cloud, networks (including telecommunication), PCs, and other business critical infrastructure components. They oversee the technology infrastructure that supports the business and support internal users in troubleshooting and escalating issues that impact system health. They a...

Coordinates, designs, builds, integrates, develops, tests, and deploys infrastructure and/or application technology solutions. Delivers IT services for the physical network, server applications, and software, through a broad range of responsibilities associated with event management, incident management, request fulfillment, access management, problem management, IT operations controls, and technical management. Responsible for gathering and analyzing data in support for business cases, projects, and system requirements. Collaborates in planning, design, development of new applications and enhancements to existing applications. Prepares and delivers reports, recommendations, or alternatives ...

As an Informatica Production Support associate, you will be responsible for managing and providing support for Informatica suite applications. Your key responsibilities will include basic operation support management such as handling incidents, fulfilling requests, monitoring application batches, resolving abends, and ensuring adherence to critical business SLAs. You will collaborate with various application, business, and infrastructure groups to troubleshoot application issues and perform functionality and impact analysis for new projects, enhancements, and upgrades. Additionally, you will be required to perform bug fixes and minor enhancements on demand. Your role will involve supporting ...

Key Skills: RPG, AS400, Synon/COOL:2E, TURNOVER, Application Support, Incident Management, Problem Management, Request Fulfillment, Analytical Skills, Communication. Key Responsibilities: Provide application support for RPG applications running on AS400. Manage incident, problem, and request fulfillment for AS400 applications. Independently own and deliver support for the application, ensuring smooth operations. Collaborate with stakeholders to identify and implement required changes or enhancements to the current application. Analyze application issues and provide solutions or improvements to enhance functionality. Utilize TURNOVER for change management and track changes effectively. Demons...

Strong Communication Skills 1-2 years relevant experience The primary Service Desk Agent role is that of providing first level support through taking calls, chats, web tickets and handling the resulting incidents or Service Requests, using the incident and request fulfillment process in line with the Service desk objectives. Provide technical assistance and support for clients and partners via call, chat and web Co-ordinate incident resolution to ensure all problems are handled appropriately and in a timely manner Demonstrate technical understanding of the products and services in our support catalog Develop and maintain positive relationships with clients always focusing on their satisfacti...