3 Request Catalog Jobs

As an emerging recruitment consulting and services firm, we are currently looking to hire for our client, a leading big 4 consulting firm globally. We are seeking candidates for the role of ITSM (Integrations, Scripting, Flow Designer, Request Catalog) with a minimum of 3-12 years of experience, including 2-3 years of ITOM and integration experiences. The ideal candidate should possess implementation experience on Discovery & Service Mapping, along with a Discovery or Service Mapping implementation Certification. Additionally, it would be beneficial to have exposure to Event Management and Service graph connectors. In this role, you will work within standard procedures and work instructions, under the close guidance of more experienced colleagues. Your responsibilities will include testing software or applications, fixing straightforward bugs, and escalating problems related to functionality issues. Furthermore, you will be expected to suggest recommendations for bug/problem resolution.,

As a Lead Software Engineer at JPMorgan Chase within the AI/ML Data Platform team, you play a pivotal role in an agile group dedicated to enhancing, constructing, and delivering cutting-edge technological products in a secure, stable, and scalable manner. Your duties involve devising crucial technology solutions across various technical domains to support the business's objectives effectively. You will be responsible for developing and adapting ServiceNow workflows, forms, lists, business rules, script includes, and UI components. Your role also involves offering solutions through configuration and customization, encompassing user interface modifications, workflow management, report generation, data imports, custom scripting, and third-party software integrations following industry best practices. You will evaluate the efficiency of existing configurations and workflows, devising strategies for enhancements or integrations, and identifying and suggesting solutions for ServiceNow system inadequacies. Moreover, you will be required to create requirements, develop test plans, manage the ServiceNow platform, and offer tier 2 support. Collaboration with integration experts is essential to leverage MID servers, APIs, web services, email systems, and other pertinent technologies for seamless integration with the ServiceNow platform. Additionally, you will partake in formulating standards, best practices, and operational guidelines while supporting the creation of procedures. To excel in this role, you must possess formal training or certification in Software Engineering concepts accompanied by a minimum of 5 years of hands-on experience. Proficiency in ServiceNow configuration and administration is crucial, along with a comprehensive comprehension of the platform and its PaaS model. Familiarity with integration solutions like SSO, SAML, SSL, Web Services, LDAP, JDBC, ODBC, REST, SCP, SFTP, and MID servers is expected. Furthermore, you should be adept at utilizing ServiceNow's codeless technologies such as Flow Designer and Integration Hub, well-versed in CMDB management, external tool integration, and various ServiceNow features like Service Portal, Request Catalog, and Automations. Knowledge of AI and ML capabilities, as well as web technologies including SOAP, JSON, XML, and Web Services, is advantageous. Proficiency in ITOM modules like Orchestration, Service Mapping, Event Management, and Discovery, coupled with software development skills in Java, Python, JavaScript, and JS Libraries and Frameworks, will be beneficial in this role. Preferred qualifications include a profound understanding of the financial services sector and its IT systems, practical experience with cloud-native technologies, ITIL foundations certification, and being a Certified ServiceNow Administrator and Implementation Specialist in one module (ITSM, ITOM, CSM, ITBM, HR).,

As a Lead Software Engineer at JPMorgan Chase within the AI/ML Data Platform team, you will play a crucial role in an agile group dedicated to enhancing, developing, and delivering cutting-edge technology products in a secure, reliable, and scalable manner. Your role as a key technical contributor involves providing vital technology solutions across various technical domains to support the firm's business goals. Your responsibilities will include: - Developing and customizing ServiceNow workflows, forms, lists, business rules, script includes, and UI components. - Offering solutions through configuration and customization, such as user interface modifications, workflow management, report generation, data imports, custom scripting, and third-party software integrations using industry best practices. - Evaluating existing configurations and workflows for effectiveness and efficiency, devising strategies for enhancement or further integration within the ServiceNow framework. - Creating requirements, executing test plans, managing ServiceNow, and delivering tier 2 support. - Identifying deficiencies in the ServiceNow system and proposing appropriate solutions. - Collaborating on establishing standards, best practices, support guidelines, and operational procedures. - Partnering with integration subject matter experts to leverage MID servers, APIs, web services, email, and other relevant technologies for tool integration with the ServiceNow platform. Required qualifications, capabilities, and skills: - Formal training or certification in Software Engineering principles with at least 5 years of practical experience. - Proficiency in ServiceNow configuration and administration, including a solid grasp of the platform and PaaS model, integration solutions like SSO, SAML, SSL, Web Services, LDAP, JDBC, ODBC, REST, SCP, SFTP, and MID servers. - Familiarity with ServiceNow codeless technologies such as Flow Designer and Integration Hub. - Experience with CMDB, external tool integration, Service Portal, Request Catalog, and Automations within the ServiceNow platform. - Knowledge of AI and ML capabilities, web technologies like SOAP, JSON, XML, and Web Services. - Skills in ITOM modules like Orchestration, Service Mapping, Event Management, and Discovery, along with software development experience in Java, Python, JavaScript, and JS Libraries and Frameworks. Preferred qualifications, capabilities, and skills include: - Extensive knowledge of the financial services industry and its IT systems. - Practical experience in cloud-native environments. - ITIL Foundations certification. - Certified ServiceNow Administrator and Implementation Specialist in one module (ITSM, ITOM, CSM, ITBM, HR). Join us at JPMorgan Chase and embark on a rewarding career where you can make a significant impact while pushing the boundaries of what's achievable.,