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Lead Consultant, Global Customer Assurance Colt Technology Services

5.0 - 9.0 years

0 Lacs

haryana

On-site

Role Overview: You will be responsible for carrying out 2nd level troubleshooting including circuit level diagnostics, re-provisioning of circuits, and configuration changes to resolve customer issues/faults for all Colt products delivered over the Colt IP/ SDWAN network. Your role will involve developing customer solutions to address a variety of business problems across the IP/SDWAN domain. Additionally, you will act as a point of contact on multiple functional areas related to IP technologies and configure the Circuits on different vendor equipment, Technologies, and various Network Management Systems. Key Responsibilities: - Fault resolution for service-related incidents over the IP/ SDW...

Posted 1 month ago

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