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0.0 - 4.0 years

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bangalore

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ob Title: Customer Service Team Lead Location: Bangalore Job Type: Full-time Department: Customer Service Reports To: Customer Service Manager / Operations Manager Job Summary: We are seeking a motivated and experienced Customer Service Team Lead to oversee our customer support team, ensuring outstanding service delivery and a high level of customer satisfaction. You will be responsible for mentoring team members, handling escalated issues, monitoring performance, and driving improvements in service quality. Key Responsibilities: Supervise daily operations of the customer service team to ensure service standards are met. Provide guidance, coaching, and support to customer service representat...

Posted 2 months ago

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