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3 - 5 years
3 - 4 Lacs
Pune
Work from Office
Associate, Investor Services Operations Representative I At BNY, our culture empowers you to grow and succeed. As a leading global financial services company at the center of the world s financial system we touch nearly 20% of the world s investible assets. Every day around the globe, our 50,000+ employees bring the power of their perspective to the table to create solutions with our clients that benefit businesses, communities and people everywhere. We continue to be a leader in the industry, awarded as a top home for innovators and for creating an inclusive workplace. Through our unique ideas and talents, together we help make money work for the world. This is what #LifeAtBNY is all about. We re seeking a future team member for the role of Associate, Investor Services Operations Representative I to join our Global Transfer Agency team. This role is located in Chennai, TN- Hybrid In this role, you ll make an impact in the following ways: Fund Administration - IC1Performs a variety of fund administration activities, including expense allocation, budgeting, cash allocation, analysis of fund metrics and compliance. Calculates daily fund position and cash reconciliations. Resolves discrepancies and escalates issues to more senior colleagues. Synthesizes, reports and assists in analyzing fund revenues, expenses, profitability and other key metrics. Works with clients to communicate fund expense and performance information, and answers straightforward questions about funds. Reviews fund data and monitors compliance with all regulatory, BNY and client specifications. Works with internal and external auditors to provide requested information. Compiles and assists in analyzing fund performance data for inclusion in Board of Directors report materials. Reviews fund expense budgeting conducted by support staff. No direct reports. Contributes to the achievement of team objectives To be successful in this role, we re seeking the following: Bachelors degree in accounting or the equivalent combination of education and experience is required. 3-5 years of total work experience preferred. Experience in accounting or fund administration preferred At BNY, our culture speaks for itself. Here s a few of our awards: America s Most Innovative Companies, Fortune, 2024 World s Most Admired Companies, Fortune 2024 Human Rights Campaign Foundation, Corporate Equality Index, 100% score, 2023-2024 Best Places to Work for Disability Inclusion , Disability: IN - 100% score, 2023-2024 Most Just Companies , Just Capital and CNBC, 2024 Dow Jones Sustainability Indices, Top performing company for Sustainability, 2024 Bloomberg s Gender Equality Index (GEI), 2023 Our Benefits and Rewards: BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter. BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.
Posted 2 months ago
0 - 3 years
1 - 4 Lacs
Chennai, Pune, Delhi
Work from Office
At Verisys we are passionate about improving people s lives. This includes our customers, the patients they serve, our clients, and our team members. A Verisys Contact Center Representative represents the first impression of our organization. They set the tone for the Verisys client experience with the highest standards and purest data. At Verisys we take tremendous pride in the quality of our data and services; the person chosen for this role will elevate and protect the credibility and integrity of the company within the health care community - patients, providers, payers and our country s entitlement programs that cover the most vulnerable among us. In this position, you ll have the opportunity to create and influence a proactive and positive culture as a part of a greater team - one that celebrates successes and enjoys the journey along the way. Please note this is a remote opportunity but you "MUST" live in one of the following states to be considered: AZ, CO, FL, GA, IL, IN, KS, KY, MD, MA, MO, NC, OH, OK, PA, TN, UT, VA, WI The shift for this position is 4/10s - Mon, Tues, Wed, Thurs, with Fridays off. Shift hours: 10AM EST to 8PM EST. Must have 5G high speed internet!!! Responsibilities: Provide top notch customer service in a fast-paced environment Educate and assist customers and health care providers with Verisys services and data Maintain high-performance metrics around quality, accuracy, as well as customer satisfaction Be able to make sound decisions while keeping the customer and company in mind Ability to work independently while doing what s best for our customers Involved in all aspects of customer service, including solving problems, answering questions Ability to work with customers to ensure fantastic service Pragmatically and effectively communicate to both internal and external customers Respond promptly and efficiently to incoming requests Requirements: Ability to create and deliver the best customer experience possible Excellent verbal and written communication skills The ability to work in a fast-paced environment while being organized and using your time efficiently Empathy to customer concerns and ability to display sincere desire to find a resolution Ability to meet strict attendance guidelines Excellent written and verbal communication skills Ability to adjust between technical and functional to meet audience comprehension Strong critical thinking skills with the ability to work through and understand the details to arrive at solutions Highly organized, with ability to multitask to meet or exceed deadlines in a fast-paced, changing environment Uncompromised approach to meet/exceed requirements High School Diploma or GED required Would love to see: Experience in Healthcare or related industry Call center experience Bilingual Spanish/English Awesome Benefits: $17 per hour Amazing medical, dental, and vision plans Generous Paid Time Off 11 Company Paid Holidays per year Short-Term and Long-term Disability company paid Life Insurance 401(k) Plan with generous Company Match (100% vesting from day 1) Tuition Reimbursement Program
Posted 2 months ago
0 - 3 years
5 Lacs
Mumbai
Work from Office
Sales and Channel Desk Representative Position Summary: Are you ready to start a new journey with a team of energized professionals advancing and connecting the world s infrastructure? Bentley is looking for you! As part of the Bentley Sales and Channel Desk and reporting to the Manager, Sales and Channel Desk, the Sales and Channel Desk Representative drives business growth in new and existing accounts and provides services, including opportunity- and quote-creation, as well as clean-order submissions for Product Sales colleagues and/or Channel Partners/Resellers and other internal teams, dependent on role focus determined by Manager and as circumstances dictate. This sales revenue-generating role covers perpetual licenses, Cloud Services Subscription (CSS), and Virtuoso subscription direct sales, as well as sales with Bentley s extensive channel partner network. Successful Sales and Channel Desk Representative will thrive in a fast-paced environment, is self-motivated, and ideally have sales experience. Your Day-to-Day: Generate, drive, and close opportunities via regular contact with existing and new users, and/or Channel Partners and internal teams. Assist users, Channel Partners and Resellers in choosing the most appropriate Bentley commercial offering (e.g., perpetual licenses, CSS, Reinstatement of lapsed maintenance, and Virtuoso subscriptions). Reach out to Virtuosity user base to ensure satisfaction with commercial offering and to maximize the Virtuosity resubscription rate. Manage a high volume and velocity of quote requests, effecting an efficient quote-to-cash workflow. Facilitate and triage internal legal, Deal Desk cases, and proposal requests Discover additional solution needs and engage appropriate resources Maintain a detailed knowledge and understanding of Bentleys current commercial programs, offerings, and internal processes Lead Channel Partners and Resellers CSS replenishments, educate partners on the program and negotiate the end users funding amounts Ensure transactional integrity and accelerate bookings for quota carriers and Channel Partners What You Bring to The Team: Extremely effective communicator with exceptional presentation skills; capable of interacting with colleagues and account contacts at every level and across every business line, enhancing process engagement from stakeholders. Organized, reliable, and accountable self-starter with very strong interpersonal skills and a pleasant, non-intrusive manner, with a positive attitude, an eye for detail, combining curiosity and resourcefulness Bachelors degree in civil engineering, business, business administration, or equivalent combination of education and work-related experience Minimum one year of experience with a software company in inside sales, financial operations, and/or customer service, with a flair for communicating with accounts and maximizing account outcomes and revenue Proven ability to manage multiple initiatives and coordinate activities. Expert knowledge of Office 365, including Visio and SharePoint; comfortable learning new technologies and tools What We Offer: A great Team and culture - please see our Recruitment Video. An exciting career as an integral part of a world-leading software company providing solutions for architecture, engineering, and construction. Competitive Salary and benefits. The opportunity to work within a global and diversely international team. A supportive and collaborative environment. Colleague Recognition Awards. Who We Are: Bentley Systems (Nasdaq: BSY) is the infrastructure engineering software company. We provide innovative software to advance the world s infrastructure - sustaining both the global economy and environment. Our industry-leading software solutions are used by professionals, and organizations of every size, for the design, construction, and operations of roads and bridges, rail and transit, water and wastewater, public works and utilities, buildings and campuses, mining, and industrial facilities. Our offerings, powered by the iTwin Platform for infrastructure digital twins, include MicroStation and Bentley Open applications for modeling and simulation, Seequent s software for geoprofessionals, and Bentley Infrastructure Cloud encompassing ProjectWise for project delivery, SYNCHRO for construction management, and AssetWise for asset operations. Bentley Systems 5,200 colleagues generate annual revenues of more than $1 billion in 194 countries. Equal Opportunity Employer: Bentley is proud to be an equal opportunity employer and considers for employment all qualified applicants without regard to race, color, gender/gender identity, sexual orientation, disability, marital status, religion/belief, national origin, caste, age, or any other characteristic protected by local law or unrelated to job qualifications. About Bentley Systems: Bentley Systems (Nasdaq: BSY) is the infrastructure engineering software company. We provide innovative software to advance the world s infrastructure - sustaining both the global economy and environment. Our industry-leading software solutions are used by professionals, and organizations of every size, for the design, construction, and operations of roads and bridges, rail and transit, water and wastewater, public works and utilities, buildings and campuses, mining, and industrial facilities. Our offerings, powered by the iTwin Platform for infrastructure digital twins, include MicroStation and Bentley Open applications for modeling and simulation, Seequent s software for geoprofessionals, and Bentley Infrastructure Cloud encompassing ProjectWise for project delivery, SYNCHRO for construction management, and AssetWise for asset operations. Bentley Systems 5,200 colleagues generate annual revenues of more than $1 billion in 194 countries. www.bentley.com Equal Opportunity Employer: Bentley is proud to be an equal opportunity employer and considers for employment all qualified applicants without regard to race, color, gender/gender identity, sexual orientation, disability, marital status, religion/belief, national origin, caste, age, or any other characteristic protected by local law or unrelated to job qualifications.
Posted 3 months ago
0 - 2 years
4 Lacs
Bengaluru
Work from Office
Job Title: Sr Representative ID & Profile Management (TCF) Job Description . Role and Key Responsibilities: This profile supports Client ID creation, deactivation & profile changes in Client tools and UDM. This position is responsible for Obtaining, Distributing, Profiling Agent IDs in UDM/IEX and tracking Client IDs of Concentrix employees per Contractual Obligations with Clients. Maintain the database accurately which is used to indicate Concentrix hierarchy, for feedback and tracking purposes. ID/User profile Modification in Client tools & UDM. ID/User profile Deactivation in Client tools & UDM. ID/User profile Creation in Avaya One-X tool. Client ID Password resets. Client ID Renewals & Contract Extension. Key skills & knowledge: BPO experience is preferred. Knowledge of IEX and UDM tools shall be an added advantage. ID/User profile Creation in Client tools & UDM. Effective communication skills, both written and verbal. Proficient in MS Office Applications. Ability to multi-task and meet timelines of deliverables. Detail-Oriented. Flexible to work in a 24/7 Shift environment. ITIL Knowledge shall be an an added advantage. Educational Qualification: Bachelors Degree Disclaimer: - Neither Concentrix nor any authorized 3rd party who assist with our recruitment process, ever ask candidates for recruitment , processing or any other kind of fees in exchange for offer letters from Concentrix. Offer letters and other recruiting correspondence from Concentrix are printed on Concentrix letterhead with authentic signatures of appropriate Concentrix authorities. Location: India Bangalore - Divyashree Language Requirements: Time Type: Full time If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents
Posted 3 months ago
2 - 6 years
4 - 8 Lacs
Bengaluru
Work from Office
. To achieve real outcomes, we know that experience is the most important requirement for networking teams and the people they serve. Delivering an experience-first, AI-Native Network pivots on the creativity and commitment of our people. It requires a consistent and committed practice, something we call the Juniper Way. Position: Partner Support Representative Exp: 5+ years Location: Bangalore PSR is an experienced professional, integral part of the Juniper APAC field sales team responsible for ensuring the success of service sales operations.Position involves a combination of overall quote preparation, data administration, and knowledge base management. They will use professional knowledge and experience and exercise judgment to support the preparation and delivery of renewal quotes for all expiring maintenance service contracts, specifically approaching complex and/or problematic cases which could impact the operational efficiency. They will develop and provide key business reports to support the quoting process and forecasting process of sales team. They will also develop and maintain a knowledge base for end-to-end maintenance service renewal process collecting and organizing all the relevant information such as rules, policies, guidelines, and business processes related to the business. Responsibilities: Point of contact and escalation point from sales team, partners and quoting team on complex and/or problematic cases. Work among stakeholders of such cases to own, manage and facilitate the solution. Stakeholders include partners, product & service sales, quoting team, quote approvers, order management team, credit & collection team, customer care team, JTAC, and others. Participate in regional quote backlog review calls to understand the outstanding request volume and long-aging cases included per region. Provide periodic business reports including open requests report and others. Develop and maintain a knowledge base for the internal players of end-to-end maintenance service renewal process. Ad-hoc reporting and/or research tasks from internal players. Requirements: Bachelors degree or equivalent work experience, with 5+ years of work experience in service business operations. Service renewal quoting experience is an advantage. Knowledge and hands-on experience in CRM systems such as Salesforce and SAP will be an advantage. Strong attention to detail with demonstrated ability to multitask and coordinate and track problems towards resolution. Demonstrated operational, analytical and decision-making skills. Collaborative work experience among internal and external stakeholders. Team player and quick learner. Proficiency in data entry and Microsoft Excel. Strong verbal and written communication skills .
Posted 3 months ago
8 - 12 years
25 - 30 Lacs
Chennai, Pune, Delhi
Work from Office
P osition Summary: Schneider Electric is seeking a strategic Quality Leader to oversee the quality handover process for withdrawing offers across Product Lines. This role ensures a smooth transition from Product to Service teams, maintaining customer satisfaction and compliance until the end of service life (8-12 years post-commercialization). The candidate will act as the CSQ representative in cross-functional governance, advocating for quality standards while aligning with Services LoB s long-term customer support objectives. Key Responsibilities: 1. Offer Withdraw Process Governance I mplement standardized post-commercialization quality handover processes across Product LoBs. Define and enforce RACI matrices to clarify responsibilities between Product and Service LoBs during Offer Withdraw till Services Withdraw Continuously refine processes based on operational challenges and lessons learned. 2. Product Withdrawal-Service Representation & Alignment Serve as the CSQ representative in Product/Service LoB governance reviews and gates, providing quality-focused input and voting on behalf of Services LoB CSQ. Collaborate with Product LoBs to clarify quality requirements, SLAs, and financial provisions for post-commercialization periods. Advocate for quality-centric practices while respecting business decision authority. 3. Quality Assurance of withdraw Validate and analyze historical quality data (FFR, CoPQ, CMI, BRE, OSI) from BFO and Product LoBs to identify risks and gaps. Track and report on ongoing quality issues , PRB statuses, and resolutions, ensuring closure with root cause analysis. Ensure all quality incidents are resolved with documented evidence of corrective actions. 4. Customer Satisfaction & Technical Governance Define L1/L2/L3 technical support structures and TEX (Technical report ) processes for end-of-life offers. Manage SLA CSQ related agreements between Product and Service LoBs to uphold customer service commitments. Proactively address customer concerns arising from post-commercialization support. 5. Continuous Improvement & Strategic Input Provide quality insights to shape Services LoB s post-withdrawal strategies and operational improvements. Lead PRB investigations for withdrawn offers and drive closure of critical issues affecting customer satisfaction Qualifications: 1. Bachelor s/Master s degree in Engineering, Quality Management, or a related field. 2. Minimum 10+ years of experience in quality leadership roles, ideally in cross-functional or global environments. 3. In-depth knowledge of Schneider Electric s products, services, and lifecycle management. 4. Prior work with cross-enterprise RACI governance and process automation 5. Experience in post-commercialization transition programs or end-of-life product management. 6. Fluen t in English Skills: 1. Ability to articulate complex quality requirements to stakeholders, negotiate compromises, and defend CSQ s interests, Ability to say No when quality standards are compromised, yet adaptable to align processes across diverse Product LoBs. 2. Proficient in ISO 9001, Six Sigma (Green/Black Belt), and data analytics tools . 3. Proven experience leading cross-functional teams through ambiguity and high-stakes initiatives. 4. Track record of improving process efficiency, customer satisfaction, and quality metrics. 5. Inspire teams to deliver results while fostering collaboration and accountability.
Posted 3 months ago
5 - 10 years
7 - 12 Lacs
Nizamabad, Warangal, Hyderabad
Work from Office
This position is responsible for effective operational and regulatory support to Sandoz as well as to regional/global organizations for assigned regulatory submission and maintenance activities, including preparation and submission of regulatory dossiers, maintenance of regulatory databases and archives and artwork-related activities. Job Description Your Key Responsibilities: Your responsibilities include, but not limited to: Is responsible for implementing regulatory strategy and managing operational activities for assigned medium regions. Provides input into global regulatory strategy and contributes to Regulatory Functional Plan (RFP) and Seed Document, or their equivalents, including identification of gaps or risks in global strategic plan for assigned regions. Partners with regions to align on regulatory strategy in order to fulfil business objectives. Implements RFP across assigned regions. 1/3. Determines requirements and sets objectives for Health Authority (HA) interactions with DRA GPT representative and/or GTAL. Facilitates preparation and finalization of briefing books and contributes to preparation of summary documents. Develops and implements plans for timely response to HA requests and coordinates responses. May serve as local HA liaison depending on location (e.g., FDA or EMA). Drives coordination, planning, and submission of dossiers in assigned regions worldwide. Review of global dossier summary documents. Develops and implements plans to avoid/minimize clock stops during submission review. Reviews, approves and submits Clinical Trial Applications (CTAs) and Investigational New Drugs (INDs). Reviews and submits Risk Management Plans. May lead negotiations for regional approvals independently or with DRA GPT representative and/or GTAL. Responsible for facilitating timely submission and approval of dossier with HAs under the guidance of the DRA GPT representative and/or GTAL. Erroneous decisions result in critical delays and modifications to projects or operations; cause substantial expenditure of additional time, human resources, and funds; and jeopardize future business activity. Contributes to and often leads the development of departmental goals and objectives. What you ll bring to the role: Essential Requirements: Minimum 5+ years of experience in Regulatory Affairs Produces high quality strategic project documentation and presentations; no late changes in strategy due to inadequate prior evaluation. No delays in approvals of clinical studies, global registration dossiers or variations due to late or inadequate submission documentation on matters within RA CMC control. Delivers reliable, timely and accurate information / communication about project specific issues within own department and to key stakeholders -RA CMC regulatory documentation follows Sandoz guidelines and meets regulatory guidelines. Provides high quality regulatory evaluation and strategic advice on time (change control, etc.); regulatory compliance met in all compliance systems. Maintains collaborative partnerships with stakeholders.
Posted 3 months ago
2 - 7 years
5 - 10 Lacs
Pune
Work from Office
Cold calling potential customer and introduce the company Build and Manage Lead Database Use their telesales executive skills to reach out to the target audience Ensure the sale of the company s offerings through the telephone Act as a representative of the company and help customers with their queries Develop and foster strong relationships with existing and potential customers Update customers regarding the services and guide them toward what would suit their needs as a telemarketing executive Meet monthly sales targets through effective sales techniques Requirement: Fresher or Minimum 2 Year of experience in Telesales Executive(B2B) Good Communication Skills Desire to work in a challenging and high growth environment. Sal 12k 15 k
Posted 3 months ago
0 - 2 years
2 - 4 Lacs
Chennai, Pune, Delhi
Work from Office
A Trans Ops Representative provides timely resolution to the issue in hand by researching and querying internal tools and by taking real-time decisions. An ideal candidate should be able to understand the requirements/be able to analyze data and notice trends and be able to drive Customer Experience without compromising on time. The candidate should have the basic understanding of Logistics and should be able to communicate clearly in the written and oral form. Key job responsibilities Trans Ops Representative should be able to ideate process improvements and should have the zeal to drive them to conclusion. Responsibilities include, but are not limited to: Communication with external customers (Carriers, Vendors/Suppliers) and internal customers (Retail, Finance, Software Support, Fulfillment Centers) Must be able to systematically escalate problems or variance in the information and data to the relevant owners and teams and follow through on the resolutions to ensure they are delivered. Excellent communication, both verbal and written as one may be required to create a narrative outlining weekly findings and the variances to goals, and present these finding in a review forum. - Providing real-time customer experience by working in 24*7 operating environment. - Bachelor s degree - 12-24 months of work experience. - Good communication skills - Trans Ops Representative will be facilitating flow of information between external - Proficiency in Excel (pivot tables, vlookups) - Demonstrated ability to work in a team in a very dynamic environment
Posted 3 months ago
1 - 6 years
2 - 3 Lacs
Buxar, Patna, Gaya
Work from Office
Recruit agents team under them & they have to develop a business threw team members. will give them incentives other then salary. Candidate must have to build up his own team base on his network. Provide training and guidance to them. 7383845470 Required Candidate profile Minimum 1 year exp. require in Sales/Marketing field. (Field Work) Graduate Candidate Require. Should have a vehicle Age :- 21 to 38 Years Perks and benefits Good Incentive. On Role job Insurance benefit.
Posted 3 months ago
1 - 6 years
2 - 3 Lacs
Jehanabad, Sasaram, Munger
Work from Office
Recruit agents team under them & they have to develop a business threw team members. will give them incentives other then salary. Candidate must have to build up his own team base on his network. Provide training and guidance to them. 7383845470 Required Candidate profile Minimum 1 year exp. require in Sales/Marketing field. (Field Work) Graduate Candidate Require. Should have a vehicle Age :- 21 to38 Years Perks and benefits Good Incentive. On Role job Insurance benefit.
Posted 3 months ago
1 - 4 years
6 - 9 Lacs
Chennai
Work from Office
Teamwork: the ability to work effectively and collaborate with others; values and respects individual differences. Communication: demonstrates empathy and tact when communicating with others and uses a storytelling approach when appropriate. Results orientation: gets things done; takes proactive steps to achieve organizational goals and quality standards. Decision making: uses good judgement, critical thinking, and non-traditional ways to evaluate problems and opportunities; reflects and innovates to improve decisions and outcomes. Resilience: thrives and grows in rapidly changing, demanding, and complex environments
Posted 3 months ago
1 - 5 years
1 - 2 Lacs
Mumbai
Work from Office
Job Description: The University Librarian, with strong leadership skills, will be responsible for the library collection and operations, supervising library staff and developing library services. Responsible for a range of critical functions which includes procurement of books and other resources, e-resource management, user services, and maintaining effective library services. Knowledge of library operations, research support services, scholarly communication, and digital transformation of library operations. Having information on contemporary digital library practices, trends, and emerging technologies. Should have relevant publications in reputed journals. Key Skills Evidence of innovative library services, including the integration of ICT in a library.
Posted 3 months ago
1 - 3 years
2 - 6 Lacs
Pune
Work from Office
SEAMEDU - TELECALLER This position is for Seamedu - School of Pro Expressionism, a division of Seamless Education and Services Pvt. Ltd (SEAS) which has 2 divisions: Seamedu - School of Pro Expressionism is a Media, Technology and Management school producing world class talent for the industry. Seamedu is an institution that nurtures the creativity of the students. Seamedu has been awarded by the Government of Maharashtra in IT IT related Fields- Multimedia/ Entertainment/ Gaming. Seamedu has campuses in Pune, Gurgaon and Bangalore. To know more about us, please visit - www.seamedu.com. Job Title / Designation: TELECALLER (Contractual Role) Job Description: We are looking for an enthusiastic and engaged telecaller to boost our sales by reaching out to our current and potential. As a telecaller representative, you will be responsible for reaching out to potential customers for closing the deals and resolving the queries of the current customers. Responsibilities: Making outbound calls to current and prospective customers to encourage the purchase of products, and services or gather information. Taking inbound and mixed calls, responding to queries, and documenting activity in the CRM. Achieving daily or weekly call targets as set by the organisation Making 100-150 calls per day Explain the features and benefits of the products and services to a prospect. Handle the grievances of the customer and offer advice to resolve them Keep records of the sales phone calls and note useful information Pitch the services directly to the potential customers Store and update the customer information in the database Annual CTC: Not a Constraint for the right person Location(s) of Job : Baner, Pune Minimum/ Work Experience Required: 6 months - 1 year Additional Requirements: Must have completed minimum 12 th Priorly experience working as a telecaller or in a similar role Good interpersonal and communication skills. Good negotiation skills and the ability to resolve issues. Ability to switch the communication style based on social cues and conversational hints Should have good Communication Skills and Convincing Power. Should be moderate in English, Hindi Marathi (Kannada for South Region)
Posted 3 months ago
13 - 17 years
9 - 12 Lacs
Panvel
Work from Office
Graduate ENGINEER , NEBOSH DIPLOMA (LEVEL 6) or POST GRADUATION in OSH from CLI OR RLI 1. Assist Project Head in managing EHS . 2. Act as EHS Representative of LTR at the project. 3. Overall coodinating , monitoring and reporting contractors (entire PROJECT works in terms of EHS according to L&T Standards and Procedures and Legal frame work according to the law of land. Efficient communicator and agrressive implementor and quick learner with NO EGO status. Technical know how of EHS matters according to LEVEL 6 of International Qualification Framework as minimum. Able to conduct EHS Audits / Inspections /HAZOP / HAZID / Static and Dynamic Risk Assessmnet and Impact Assessments, Conduct TNA (Training need analyisis) Root cause analysis, and Reporting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Posted 3 months ago
2 - 3 years
4 - 5 Lacs
Chennai, Pune, Delhi
Work from Office
Customer Success Representative Company Overview: NetCom Learning is a premier provider of IT and business skills training, serving individuals and organizations worldwide. We offer a comprehensive range of training solutions tailored to meet the evolving needs of professionals and businesses in todays rapidly changing technology landscape. About the Role: As a customer service representative, you will be the face and voice of our company, interacting with our learners and ensuring their satisfaction. You will be responsible for driving and delivering world-class customer service, handling customer inquiries and issues, and facilitating smooth and successful training sessions. You will work in a dynamic and fast-paced environment, where you will constantly adapt to changing customer demands and organizational needs. Key Responsibilities: 3-5 years of experience in a similar customer service role, preferably in a training or education company Broad understanding of the IT technologies and the training industry Customer-oriented mindset, with a passion for delivering exceptional service and value Prior experience servicing customers from the US, with excellent cultural awareness and sensitivity Professionalism, integrity, and respect for external and internal customers Excellent project and time management skills, with the ability to prioritize and multitask effectively Impeccable English communication skills, both verbal and written, with the ability to communicate clearly and persuasively Strong business acumen, strategic insight, and interpersonal savvy to work with senior managers and executives Good computer skills, including Excel, Outlook, and Microsoft applications for reporting and documentation purposes Excellent organizational skills, with the ability to handle multiple requests and follow up on details Requirements: Drive seamless training delivery, resulting in excellent NPS (Net Promoter Score) and customer retention Manage student logistics, including registration, attendance, payment, and certification Host virtual classrooms, using Zoom or other platforms, and ensure a smooth and engaging learning experience for the participants Drive customer satisfaction, by responding to customer queries and feedback, resolving customer issues, and providing proactive support and guidance Recover customer experience and drive process improvement, by identifying and plugging gaps, escalating issues when necessary, and suggesting solutions and best practices Report training performance, using various metrics and tools, and provide insights and recommendations for improvement. Why Join NetCom Learning: Competitive salary and comprehensive benefits package. Opportunities for continuous learning and professional development in a collaborative setting. Exposure to the latest project management techniques and industry trends. A chance to significantly influence the project management capabilities of diverse teams and organizations. Embark on a journey of career empowerment! Join NetCom Learning as a Career Services Representative and be the catalyst for professional growth and success. Together, lets unlock endless opportunities and shape the future of learning and development.
Posted 3 months ago
1 - 9 years
3 - 11 Lacs
Chennai, Pune, Delhi
Work from Office
NOC (Network Operation Center) is the central command and control center for Transportation Execution across the Amazon Supply Chain network supporting multiple geographies like NA, India and EU. It ensures hassle free, timely pick-up and delivery of freight from vendors to Amazon fulfillment centers (FC) and from Amazon FCs to carrier hubs. In case of any exceptions, NOC steps in to resolve the issue and keeps all the stakeholders informed on the proceedings. Along with this tactical problem solving NOC is also charged with understanding trends in network exceptions and then automating processes or proposing process changes to streamline operations. This second aspect involves network monitoring and significant analysis of network data. Overall, NOC plays a critical role in ensuring the smooth functioning of Amazon transportation and thereby has a direct impact on Amazon s ability to serve its customers on time. Purview of a Trans Ops Representative: A Trans Ops Representative at NOC facilitates flow of information between different stakeholders (Trans Carriers/Hubs/Warehouses) and resolves any potential issues that impacts customer experience and business continuity. Trans Ops Specialist at NOC works across two verticals - Inbound and Outbound operations. Inbound Operations deals with Vendor/Carrier/FC relationship, ensuring that the freight is picked-up on time and is delivered at FC as per the given appointment. Trans Ops Specialist on Inbound addresses any potential issues occurring during the lifecycle of pick-up to delivery. Outbound Operations deals with FC/Carrier/Carrier Hub relationship, ensuring that the truck leaves the FC in order to delivery customer orders as per promise. Trans Ops Specialist on Outbound addresses any potential issues occurring during the lifecycle of freight leaving the FC and reaching customer premises. A Trans Ops Representative provides timely resolution to the issue in hand by researching and querying internal tools and by taking real-time decisions. An ideal candidate should be able to understand the requirements/be able to analyze data and notice trends and be able to drive Customer Experience without compromising on time. The candidate should have the basic understanding of Logistics and should be able to communicate clearly in the written and oral form. Key job responsibilities Trans Ops Representative should be able to ideate process improvements and should have the zeal to drive them to conclusion. Responsibilities include, but are not limited to: Communication with external customers (Carriers, Vendors/Suppliers) and internal customers (Retail, Finance, Software Support, Fulfillment Centers) Must be able to systematically escalate problems or variance in the information and data to the relevant owners and teams and follow through on the resolutions to ensure they are delivered. Excellent communication, both verbal and written as one may be required to create a narrative outlining weekly findings and the variances to goals, and present these finding in a review forum. Providing real-time customer experience by working in 24*7 operating environment. 1)Bachelor s degree 2)12-24 months of work experience. 3)Good communication skills - Trans Ops Representative will be facilitating flow of information between external 4)Proficiency in Excel (pivot tables, vlookups) 5)Demonstrated ability to work in a team in a very dynamic environment
Posted 3 months ago
0 - 5 years
8 - 9 Lacs
Gurgaon
Work from Office
Working in our multi-disciplined teams, you will apply your talents to a wide variety of complex, demanding and high profile transactions from acquisitions and mergers to flotations and buy-outs. Your responsibilities will include: Performing financial analysis on data provided and arriving at conclusions / identifying issue To undertake smaller assignments or assist in larger assignments reporting to a manager or partner Assess data accuracy and reasonableness and follow-up directly with clients and third-parties appropriately to achieve necessary understanding and to resolve anomalies reparation and review sections of Transaction Restructuring reports Management of and contribution to the development of junior staff Establishing credibility with clients/targets as a representative of KPMG Transaction Services Maintaining business contacts (i.e. it is our expectation that associates will make a positive commitment to maintaining contact with people they meet on transactions, who may become important providers of work in the future) To provide support/assistance for proposals/business development activities. To contribute to the effective working of the team and development of team morale To prepare first draft engagement letters, demonstrating TR technical/risk management awareness
Posted 3 months ago
13 - 17 years
11 - 15 Lacs
Mumbai
Work from Office
Graduate ENGINEER , NEBOSH DIPLOMA (LEVEL 6) or POST GRADUATION in OSH from CLI OR RLI 1. Assist Project Head in managing EHS . 2. Act as EHS Representative of LTR at the project. 3. Overall coodinating , monitoring and reporting contractors (entire PROJECT works in terms of EHS according to L&T Standards and Procedures and Legal frame work according to the law of land. Efficient communicator and agrressive implementor and quick learner with NO EGO status. Technical know how of EHS matters according to LEVEL 6 of International Qualification Framework as minimum. Able to conduct EHS Audits / Inspections /HAZOP / HAZID / Static and Dynamic Risk Assessmnet and Impact Assessments, Conduct TNA (Training need analyisis) Root cause analysis, and Reporting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Posted 3 months ago
1 - 6 years
2 - 3 Lacs
Samastipur, Sasaram, Patna
Work from Office
Recruit agents team under them & they have to develop a business threw team members. will give them incentives other then salary. Candidate must have to build up his own team base on his network. Provide training and guidance to them. 9662331641. Required Candidate profile Minimum 1 year exp. require in Sales/Marketing field. (Field Work) Graduate Candidate Require. Should have a vehicle Age :- 21 to 45 Years Perks and benefits Good Incentive. On Role job Insurance benefit.
Posted 3 months ago
5 - 7 years
10 - 11 Lacs
Pune
Work from Office
Client Processing - M2Manages a small to medium Client Processing team that handles any/all aspects of client accounts, including solicitation, inquiries, transactional processing and problem resolution. Manages the daily transactional workflow within the team and aligns team resources accordingly to complete the daily tasks through other managers or professionals.Oversees Client Processing to ensure transactions are handled correctly and timely. Utilizes MIS reporting to ensure correct and timely processing.Ensures the volume of work produced meets product/service standards and exceeds quality standards and is properly reviewed and documented.Recruits, directs, motivates and develops staff, maximizing their individual contribution, professional development and ability to function effectively with their colleagues as a team.Provides input into departmental budgets and planning. May develop business plan for team/group operations.Manages a Client Processing team.Contributes to the achievement of team objectives.Bachelors degree or the equivalent combination of education and experience is required.5-7 years of total work experience is preferred with at least 0-1 years in management. Experience in brokerage processing is preferred. Applicable local/regional licenses or certifications as required by the business.. Q
Posted 3 months ago
3 - 6 years
9 - 13 Lacs
Gurgaon
Work from Office
KPMG India is looking for Senior Diligence to join our dynamic team and embark on a rewarding career journey Lead due diligence processes for business transactions Assess risks and compliance requirements Analyze financial and operational data Prepare detailed reports and recommendations
Posted 3 months ago
0 - 5 years
1 - 4 Lacs
Mumbai
Work from Office
Regular academic work (lectures / practicals / tutorials / projects and examination), assisting in admission work, curriculum designing, technology - mediated teaching learning process, managing elective/ audit/ credit/ bridge/ augmentation courses, routine departmental academic and administrative work, maintaining academic data and documentation as per instructions from Coordinator/HOD or any other higher administrative authority from time to time
Posted 3 months ago
1 - 3 years
4 - 6 Lacs
Trichy, Chennai, Madurai
Work from Office
Executive Customer Relations (ECR) team manages IN trans related escalations for rescue, root causing and medium/long term systemic changes. The team manages multiple programs such as INOPS VPI, ECR email escalations and customer rescue programs. The team liaises with stakeholders across the IN Network to develop proactive rescue mechanisms, solutions and systemic fixes around the opportunities identified through root cause analysis to improve customer experience. Key job responsibilities Respond to inquiries from leaders, in addition to resolving contacts (received through escalation channels). Communicate effectively and professionally with CS and non-CS departments. Work on a detailed root cause analysis. Recognize systemic and quality concerns contributing to poor customer experiences and communicate to appropriate stakeholders. A day in the life You will address customer issues by rescuing the customer but also by identifying and measuring root cause of the customers experience failure and presenting your findings and recommendations to right stakeholders who can fix process or technology that caused customer defect. A relentless obsession for the customer. Excellent English communication skills both verbal and written. Prior experience in Customer Service Demonstrates flexibility in work hours based on operational requirement. Ability to work independently, self-motivated, and demonstrate flexibility in approaching responsibilities and change. Displays good judgment and discretion. Excellent decision-making skills to effectively manage the needs of the customer and business Goal driven, target orientated, able to step back and look at the bigger picture, the person will also be able to manage during ambiguity and possess a preparedness to get involved
Posted 3 months ago
0 - 4 years
3 - 7 Lacs
Mumbai
Work from Office
Purview of a Trans Ops Representative: A Trans Ops Representative at NOC facilitates flow of information between different stakeholders (Trans Carriers/Hubs/Warehouses) and resolves any potential issues that impacts customer experience and business continuity. Trans Ops Specialist at NOC works across two verticals - Inbound and Outbound operations. Inbound Operations deals with Vendor/Carrier/FC relationship, ensuring that the freight is picked-up on time and is delivered at FC as per the given appointment. Trans Ops Specialist on Inbound addresses any potential issues occurring during the lifecycle of pick-up to delivery. Outbound Operations deals with FC/Carrier/Carrier Hub relationship, ensuring that the truck leaves the FC in order to delivery customer orders as per promise. Trans Ops Specialist on Outbound addresses any potential issues occurring during the lifecycle of freight leaving the FC and reaching customer premises. A Trans Ops Representative provides timely resolution to the issue in hand by researching and querying internal tools and by taking real-time decisions. An ideal candidate should be able to understand the requirements/be able to analyze data and notice trends and be able to drive Customer Experience without compromising on time. The candidate should have the basic understanding of Logistics and should be able to communicate clearly in the written and oral form. Key job responsibilities Trans Ops Representative should be able to ideate process improvements and should have the zeal to drive them to conclusion. Responsibilities include, but are not limited to: Communication with external customers (Carriers, Vendors/Suppliers) and internal customers (Retail, Finance, Software Support, Fulfillment Centers) Must be able to systematically escalate problems or variance in the information and data to the relevant owners and teams and follow through on the resolutions to ensure they are delivered. Excellent communication, both verbal and written as one may be required to create a narrative outlining weekly findings and the variances to goals, and present these finding in a review forum. Providing real-time customer experience by working in 24*7 operating environment.
Posted 3 months ago
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