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7.0 - 12.0 years

25 - 30 Lacs

Noida

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With relevant knowledge of customer relationship management, the Customer Success Representative supports commercial management activities to ensure the timely renewal of Oracle Maintenance contracts with existing customers for the Asia-Pacific region. The Renewal Representative should be able to educate and deftly guide customers throughout the process, thereby delivering an excellent customer experience while effectively executing renewal plans. The candidate is expected to have strong technical skills with essential skills such as negotiation, influence, strategic planning, and organizational awareness to execute and deliver the desired goals . Working in partnership with multiple LOBs, the candidate is expected to provide professional support and help in optimizing renewal revenue. Follow up by email and phone on Java SE Subscription renewal contracts in the German market. For Direct Deals: Create Opportunity IDs, create budgetary quotes, and book renewal deals. Update forecasts and communicate status as needed to Java Sales management. Work with the Java Sales Channel Support team for entering and booking indirect deals. Achieve quarterly assigned sales quotas. The Customer Success Representative is responsible for actively engaging clients in the pursuit of continued renewal of Java SE Subscriptions. Build relationships and negotiate with existing customers, being the go-to account manager for customers and partners. Ensure the accuracy and timely submission of Licenses/maintenance renewal quotes within the assigned territory. Take an account management approach to identify co-termination and reinstatement opportunities. Demonstrates the ability to personally plan for the achievement of performance goals and exceed quota for the assigned territory. Maintain accurate forecasts and activities for assigned regions in the CRM. Leverage cross-functional resources to achieve results/meet customer needs. Handle escalations, provide appropriate solutions and alternatives within the time limits, and follow up to ensure resolution.

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2.0 - 4.0 years

12 - 15 Lacs

Barmer

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We are looking for the right people people who want to innovate, achieve, grow and lead. We attract and retain the best talent by investing in our employees and empowering them to develop themselves and their careers. Experience the challenges, rewards and opportunity of working for one of the world s largest providers of products and services to the global energy industry. Job Duties Under general supervision, provides well site service to customers. Applies content learned through the formal training program in fluids chemistry, volume and hydraulics calculations, routine and specialized testing, separation equipment theory and application, and well site service delivery. Conducts and interprets results of routine and specialized testing in order to provide technical solutions. Operates separation and waste management equipment and demonstrates understanding of the affect on overall fluid performance. Works directly with both fluids and equipment supervisors and technical professionals. Demonstrates knowledge of company products and services, rig operations; fluids, separation, and waste management technologies and related processes. Performs in a professional manner as a Halliburton representative, maintaining a good working relationship with the operator's representatives and rig personnel. Demonstrates the ability to adequately prepare and track inventory of Baroid products and equipment spares at the rig site based on the drilling program and anticipated conditions. Complies with health, safety and environment regulations in all aspects of job performance. High school diploma or equivalent required. Completion of a Bachelor's Degree in STEM (Science, Technology, Engineering and Mathematics) or other related Bachelor's Degree program is preferred. This position requires completion of the Baroid Core Training Course at Halliburton or other industry recognized program, and 6 months related experience. Qualifications Location Near Kurja Fanta, NH -15, Barmer, Rajasthan, 344001, India Requisition Number: 200234 Product Service Line: Baroid Full Time / Part Time: Full Time

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2.0 - 4.0 years

12 - 15 Lacs

Barmer

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We are looking for the right people people who want to innovate, achieve, grow and lead. We attract and retain the best talent by investing in our employees and empowering them to develop themselves and their careers. Experience the challenges, rewards and opportunity of working for one of the world s largest providers of products and services to the global energy industry. Job Duties Under general supervision, provides well site service to customers. Applies content learned through the formal training program in fluids chemistry, volume and hydraulics calculations, routine and specialized testing, separation equipment theory and application, and well site service delivery. Conducts and interprets results of routine and specialized testing in order to provide technical solutions. Operates separation and waste management equipment and demonstrates understanding of the affect on overall fluid performance. Works directly with both fluids and equipment supervisors and technical professionals. Demonstrates knowledge of company products and services, rig operations; fluids, separation, and waste management technologies and related processes. Performs in a professional manner as a Halliburton representative, maintaining a good working relationship with the operator's representatives and rig personnel. Demonstrates the ability to adequately prepare and track inventory of Baroid products and equipment spares at the rig site based on the drilling program and anticipated conditions. Complies with health, safety and environment regulations in all aspects of job performance. High school diploma or equivalent required. Completion of a Bachelor's Degree in STEM (Science, Technology, Engineering and Mathematics) or other related Bachelor's Degree program is preferred. This position requires completion of the Baroid Core Training Course at Halliburton or other industry recognized program, and 6 months related experience. Qualifications Location Near Kurja Fanta, NH -15, Barmer, Rajasthan, 344001, India Job Details Requisition Number: 200234 Experience Level: Entry-Level Job Family: Operations Product Service Line: Baroid Full Time / Part Time: Full Time Additional Locations for this position: Compensation Information Compensation is competitive and commensurate with experience.

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6.0 - 11.0 years

14 - 18 Lacs

Gurugram

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Whats the roleManaging the product regulatory compliance (PRC) activities for the region A2 to support the functions in charge with the effective, efficient and sustainable regulatory-compliant market access to the target countries of the region in close cooperation with internal and external stakeholders. Region A2 includes South East Asia, India, Australia and New Zealand. Who is HiltiAt Hilti, we are a passionate global team committed to making construction better. As a trusted partner for productivity, safety, and sustainability, we provide our customers innovative solutions that impact the buildings, roads, and infrastructure people rely on every day. Hilti is where individuals grow lasting careers by exploring possibilities, maximizing their potential, owning their development, and making a real difference every day. What does the role involveFor the region mentioned above and its MOs or sales-target countries and based on the portfolio strategy for each region and on the PRC process, the job consists of the following main tasks. These must be performed in close collaboration with the relevant internal stakeholders. Own the regional PRC coordination and act as the primary PRC contact for the region. Drive the regular analysis of the PRC status and trends including opportunities for business through work on product regulations and for improvements and productivity for the PRC work. Drive effective and efficient measures needed for the PRC, by regulation monitoring, evaluation and, where appropriate, regulation influencing and implementation activities within Hilti (e.g., compliant design of products, labels and documents, product registrations and approvals). Ensure for all defined activities the clarity of the roles and responsibilities of all stakeholders and manage PRC projects for new or changed product regulation (e.g., MO is accountable for organizing the monitoring of national regulations and the local approvals, if there are any). Monitor and escalate that the defined measures are performed in time before product sales or importation in a target country. Report the PRC status and progress regularly to HUB, MO Management and to HQ PRC Coordinator. Escalate to the appropriate areas and levels in HUB/ MO/ HQ, mainly to legal and PRC, in case of non-compliance risks. Ensure the documentation around all PRC topics and activities in the appropriate way, e.g., as defined within the PRC process. Communicate relevant information proactively, timely and in the appropriate manner to all stakeholders, internals, and externals including, as aligned internally. Prepare and hold trainings for internal stakeholders in coordination with global counterparts. Where appropriate and internally aligned, engage with relevant authorities, law firms, or be part of technical committees as a representative of HILTI to ensure ongoing and proactive compliance with product regulatory requirements. Hilti ranked 5th in the Worlds Best Workplaces for 2024! What do we offerWe ll give you what you need to excel in your role, including ongoing training from the start. Your responsibilities will be great and, with them, well give you the freedom and autonomy to do whatever it takes to deliver outstanding results. Show us what you re made of and we ll offer you opportunities to move around the business to work abroad, experience different job functions and tackle different markets. It s a great way to find the right match for your ambitions and achieve the exciting career you re after. On top of these, we have a thorough people review process, unlike any we know of in any other business. We screen everyone in the company in a yearly career performance matching process. It means we can pair talent with opportunities - developing our people in their current roles or challenging them to work in new ways or in new places. It s how we find the right fit and further our teams personally and professionally. What you need is: Completed university degree (Master s) in a technical, scientific, law or regulation related field At least 6 years of international professional experience in the area of product regulatory compliance and , certifications in accordance with relevant laws and regulations. Basic technical understanding and knowledge of product certification or regulation Highly motivated to lead product regulatory compliance topics Solid experience in managing also complex projects with a cross-functional and international team and in coordinating large networks of internal and external stakeholders including relevant authorities and law firms. Strong communication and presentation skills across all levels and functions, paired with a solution oriented and lean working approach as well as business and strategy orientation Fluent in English and Hindi Why should you applyYou want to be challenged to use and grow all the skillsets you have. You want to be part of teams that seek not to merely meet targets, but to outperform. Conceptual brain work interests you as much as getting down and detailed in documents, spreadsheets, and slide decks. You enjoy analytical and strategic thinking as well as hands-on project management, tough discussions and intense negotiations. You relish convincing others, leveraging your knowledge, and communicating precisely to take your internal stakeholders along the journey with you. We have a diverse team of people with various nationalities, backgrounds, and experiences. Additionally, at Hilti we emphasize people development and offer a range of trainings, mentorships, and individual development plans. By submitting your resume, you confirm and agree that Hilti Asia Pacific Pte Lt and its related companies worldwide (collectively, Hilti Group ) may collect, use and disclose your data for their recruitment purposes. This may include selecting, evaluating and recruiting candidates for roles or positions that differ from the above job description, but for which we believe that you may be interested in or appropriate for. We look forward to receiving your application and regret that only shortlisted candidates will be notified.

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2.0 - 4.0 years

4 - 6 Lacs

Hyderabad

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Expect more. Connect more. Be more at Diebold Nixdorf. Our teams automate, digitize, and transform the way more than 75 million people around the globe bank and shop in this hyper-connected, consumer-centric world. Join us in connecting people to commerce in this vital, rewarding role. Provides proactive user helpdesk services to inbound customer service requests. Diagnoses and resolves hardware and software issues, performs software distribution, creates and updates tickets to reflect changes and works with customers to ensure appropriate levels of engagement and communication. Uses available tools and resources, including remote tools, to accomplish tasks. Required Qualifications Education or equivalent work experience required. Minimum of 2-4 years of relevant experience or equivalent combination of education and experience in Service Desk Support. Good local/clients language skills (Written and spoken) as well as business English skills (Written and spoken) required. #LI-KK3 Interfaces with customers and internal departments and helps resolve basic to moderately complex inquiries. Addresses issues escalated from less experienced team members. Proactively informs manager about potential problems and suggests improvement actions. Reports on faulty master data. Advises less experienced team members on process and other deviations. Updates and verifies USU solutions and KScout trees after verification with level 2 or solution experts. Ensures solution tree and knowledge base information is up to date and appropriately applied to address customer issues. Defines and recommends working practice and other process improvements. Ensures that established KPIs are achieved.

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5.0 - 10.0 years

25 - 30 Lacs

Bengaluru

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Itron is innovating new ways for utilities and cities to manage energy and water. We create a more resourceful world to protect essential resources for today and tomorrow. Join us. Itron is seeking a highly motivated and experienced Product Manager to lead the development and delivery of our Distributed Energy Resource Management System (DERMS) product. This critical role will bridge the gap between business needs and technical execution, ensuring the product meets global market demands and customer requirements, and supports the transition to a decentralized, decarbonized, and digitized energy grid. As the Product Manager, you will work closely with cross-functional teams, including engineering, product management, and customers, to define product features, prioritize development work, and deliver innovative solutions that enable grid optimization, DER integration, and advanced grid management. Key Responsibilities Agile Product Development Communicate the product vision, strategy, and roadmap in alignment with business objectives and market trends in the DERMS space. Act as the Product Owner across multiple Agile teams, ensuring consistent delivery of product increments that meet defined goals. Participate in sprint planning and grooming sessions to support development teams and remove roadblocks. Collaborate with QA teams to define test criteria and ensure high-quality releases. Translate customer and stakeholder needs into clear product requirements and user stories. Backlog Management Own and maintain the product backlog, ensuring it is well-organized, prioritized, and aligned with product goals. Work with stakeholders to refine and prioritize features, balancing business value, technical feasibility, and customer needs. Write detailed user stories and acceptance criteria for the development team. Collaboration and Communication Serve as the primary liaison between engineering teams and stakeholders, ensuring alignment and transparency throughout the product development lifecycle. Collaborate with product managers, UX/UI designers, and technical leads to deliver high-quality product increments. Communicate progress, risks, and dependencies to stakeholders, including senior leadership and customers. Market and Customer Engagement Engage with customers, partners, and utilities to gather feedback, validate use cases, and refine product offerings. Stay informed about market dynamics, regulatory changes, and emerging technologies in distributed energy resources and grid management. Represent the DERMS product in customer meetings, industry events, and webinars to promote adoption and gather market insights. Experience/Skills 5+ years of experience in product management, solution architecture or a related role, preferably in the energy, utility, or software sectors. Strong understanding of DERMS, distributed energy resources, grid optimization, and related technologies. Proven experience working in Agile development environments and managing product backlogs. Familiarity with OpenADR, IEEE standards, and other protocols related to DERMS. Knowledge of advanced energy technologies, including energy storage, VPPs, demand response, and DER integration. Experience working with utilities, ISOs, or energy retailers. What we offer Opportunity to actively take part in the transformation of cities and utilities for smarter management of critical resources. International and multicultural working environment, which provides a unique opportunity to improve the way we support our customers by interacting with colleagues and partners from all around the world. Cutting-edge technologies (Cloud, IoT) iFlex: flexible hybrid working solution in the following countries: United Kingdom, Hungary. Additional benefits differ from the country the role is filled in. #LI-EK1 #LI-Hybrid Itron is committed to building an inclusive and diverse workforce and providing an authentic workplace experience for all employees. If you are excited about this role but your past experiences dont perfectly align with every requirement, we encourage you to apply anyway. In the end, you may be just who we are looking for! The successful candidates starting wage will be determined based on permissible, non-discriminatory factors such as skills and experience. Itron is proud to be an Equal Opportunity Employer. If you require an accommodation to apply, please contact a recruiting representative at 1-800-635-5461 or email Accessibility@itron.com . Itron is transforming how the world manages energy, water and city services. Our trusted intelligent infrastructure solutions help utilities and cities improve efficiency, build resilience and deliver safe, reliable and affordable service. With edge intelligence, we connect people, data insights and devices so communities can better manage the essential resources they rely on to live. Join us as we create a more resourceful world: www.itron.com

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3.0 - 5.0 years

25 - 30 Lacs

Madurai, Tiruppur, Salem

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Assists in the delivery of financial analytics and reporting in support of assigned line of business, corporate function, or region Performs relatively straightforward analyses to support end to end processes within Finance including the support for the period close, analyses of performance such as forecasted period revenue and expenses against actual results, and metrics and scorecard reporting Assists in identifying financial trends Compiles and updates short term and long range forecasts using multiple inputs and assumptions to reflect changes in business strategies and business intelligence in the competitive environment impacting lines of business Provides trend analysis on financial data and operating performance Interprets and summarizes findings Compiles financial information and conducts analysis for input into a variety of periodic financial reports No direct reports,, provides guidance to less experienced team members as needed Primarily responsible for the accuracy and quality of own work Work contributes to the achievement of team goals Modified based upon local regulations / requirements Bachelors degree in finance, accounting, or business or the equivalent combination of education and experience 3-5 years of total work experience preferred,, experience in financial planning and analysis preferred

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0.0 - 3.0 years

11 - 12 Lacs

Pune

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Responsible for completing activities to support the overall TPG framework of processes, policies, systems, systems and risk assessments required to effectively manage vendors and interaffiliates Contributes to the establishment of processes to evaluate the quality of supplier and interaffiliate performance across the company Responsible for contributing to the consolidation of compliance and performance information into an aggregate format and delivering reporting to senior management Contributes to the development, implementation and maintenance of the supplier and interaffiliate management governance model, including supplier and interaffiliate performance metrics and associated reporting Assists, as required, members of the TPG Management team with the development and implementation of TPG processes and procedures As needed, partners with key business partners throughout the company, including Global Procurement, Finance, IT, HR, and Legal As needed, provides TPG-related analysis, performance tracking and process support Prepares reporting on the TPG program more broadly to assist with determining the quality of the program delivery Prepares supplier or affiliate-related reports for senior management on a predetermined basis No direct reports Contributes to the achievement of global objectives and fulfillment of local and regional accountabilities Modified based upon local regulations / requirements Bachelors degree or equivalent combination of education and work experience required 0-3 years of total work experience preferred

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0.0 - 5.0 years

2 - 7 Lacs

Gurugram

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Job Title: Sr. Representative, Human Resources Job Description Location: IND Gurgaon - Bld 14 IT SEZ Unit 1, 5th, 6th and 17th Flr Language Requirements: Time Type: Full time

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1.0 - 3.0 years

3 - 5 Lacs

Bengaluru

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About Lowe s Lowe s Companies, Inc. (NYSE: LOW) is a FORTUNE 50 home improvement company serving approximately 16 million customer transactions a week in the United States. With total fiscal year 2024 sales of more than $83 billion, Lowe s operates over 1,700 home improvement stores and employs approximately 300,000 associates. Based in Mooresville, N.C., Lowe s supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information, visit Lowes.com. About the team US Payroll team will be responsible for the accurate and timely preparation of Lowes payroll. Responsible for accurate accounting, distribution and preparation of taxes and deductions, calculating overtime, shift payments, maintaining payroll records, meeting legislative obligations, and preparing and distributing pay information to employees. Job Summary: The Sr Associate will be a member of India Payroll team that s part of Lowe s Global HR Operations function. This role will work closely with the Global Payroll team, Accounting and Finance. The Sr Associate performs tasks related to execution, and support of payroll processing. Works with the Payroll Analysts and Team Leads to contribute to the ongoing development and maintenance of documentation (e.g., Standard Operating Procedures, Work Instructions) to ensure complete, accurate, and up-to-date depiction of Payroll processes. To accomplish this, the Sr Associate must have knowledge of the Payroll function; including Lowe s policies, strategies and environment; and local and global Payroll laws and regulations. Key Responsibilities Performs payroll transactions such as data entry, mass uploads, reversals/replacements, and payroll processing jobs (e.g., build to gross and gross to net).. Maintains accurate payroll rolls, ensures employees are paid on time, and manages employee payroll complaints. Performs tasks related to analysis, execution, and support of payroll processing. Ensures all company, national, local, and other applicable compliance requirements are met. Ensures payroll is executed in accordance with regulatory controls at all times. Ensures that deliverables meet or exceed individual objectives, adheres to payroll goals, and aligns with service center strategies. Handles escalated and/or sensitive payroll requests and issues related to processing (Tier 2 escalation) Ensure information is complete and accurate. Ability to adapt to a fast paced and changing environment. Years of Experience: 1 to 3 Years Education Qualification & Certifications (optional) Required Minimum Qualifications : Bachelors Degree - Finance, Accounting, or a related field Primary Skills (must have) Minimum of 2 years previous experience in US Payroll, preferably for a large global company as a representative. Well-versed with Service Level Agreements, able to multi-task and respond quickly and effectively to the challenges faced. Hands on experience with payroll applications preferably Workday, My Time (Kronos) and service now or any CRM tool (optional). Good communication skills to effectively highlight the issues with larger team.

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1.0 - 6.0 years

4 - 8 Lacs

Bengaluru

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WE ARE CONDUCTING MEGA JOB FAIR FOR VARIOUS DOMAIN WITH I IMMEDIATE JOINING FOR TIER 4 COMPANIES IN BANGALORE. Job Title: Senior Customer Service Representative Location: Bangalore Department: Customer Service Reports To: Customer Service Manager Job Type: Full Time. Job Summary: We are seeking a highly motivated and experienced Senior Customer Service Representative to join our team. In this role, you will handle complex customer issues, mentor junior representatives, and support the day-to-day operations of the customer service department. The ideal candidate is proactive, empathetic, and has strong problem-solving and communication skills. Key Responsibilities: Provide high-level support to customers through various channels phone, email, chat, etc. Resolve escalated customer complaints and issues efficiently and professionally. Assist in developing customer service policies and procedures to enhance customer satisfaction. Mentor and support junior customer service staff, offering guidance and training as needed. Monitor and analyze customer feedback and service metrics to identify areas for improvement. Maintain accurate records of customer interactions and transactions in CRM systems. Participate in process improvement initiatives and recommend solutions for operational efficiency. Assist with onboarding and training of new customer service team members. Stay updated on product knowledge, industry trends, and best practices in customer service. Qualifications: Bachelor's degree or equivalent work experience preferred. Proven ability to manage and resolve complex customer issues. Excellent communication, interpersonal, and organizational skills. Strong multitasking and time-management abilities. Proficiency with customer service software and CRM systems. A customer-centric mindset with a strong focus on problem resolution and service excellence. Contact Hiring manager : Aditya - 9686682465 / 7259027282 / 7259027295 / 9900024811

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0.0 - 5.0 years

3 - 8 Lacs

Bengaluru

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Job description Job Title: Senior Customer Service Representative Location: Bangalore Department: Customer Service Reports To: Customer Service Manager Job Type: Full Time. Job Summary: We are seeking a highly motivated and experienced Senior Customer Service Representative to join our team. In this role, you will handle complex customer issues, mentor junior representatives, and support the day-to-day operations of the customer service department. The ideal candidate is proactive, empathetic, and has strong problem-solving and communication skills. Key Responsibilities: Provide high-level support to customers through various channels phone, email, chat, etc. Resolve escalated customer complaints and issues efficiently and professionally. Assist in developing customer service policies and procedures to enhance customer satisfaction. Mentor and support junior customer service staff, offering guidance and training as needed. Monitor and analyze customer feedback and service metrics to identify areas for improvement. Maintain accurate records of customer interactions and transactions in CRM systems. Participate in process improvement initiatives and recommend solutions for operational efficiency. Assist with onboarding and training of new customer service team members. Stay updated on product knowledge, industry trends, and best practices in customer service. Qualifications: Bachelor's degree or equivalent work experience preferred. Proven ability to manage and resolve complex customer issues. Excellent communication, interpersonal, and organizational skills. Strong multitasking and time-management abilities. Proficiency with customer service software and CRM systems. A customer-centric mindset with a strong focus on problem resolution and service excellence. Contact Hiring manager : Aditya - 9686682465 / 7259027282 / 7259027295 / 9900024811

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3.0 - 7.0 years

2 - 5 Lacs

Shahjahanpur

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1. Strategic Responsible for ensuring purchase of cane at cane purchasing centers and its transportation to factory in time Responsible for placing daily cane requirement indent/ supply tickets- distribution of supply tickets to individual grower Responsible for improving varietals composition involving experimentation and plant protection measures Responsible for increase in cane area & cane yield per unit area Decide the sugar price considering Government announced (Statutory Minimum Price) SMP Manage logistics and transportation cost as bulk transport of canes to the factory is crucial cost-wise 2. Liaising Responsible for dealing with the inspection authorities/ cane department officials to ensure smooth working Responsible for educating growers for adopting advanced / improved techniques for cane cultivation Responsible for dealing with the local public representative and district authorities to ensure that there is continued support from the cane growers and local population Responsible for implementation of Govt. policies in accordance with cane bonding policy issues by State Cane Commissioner 3. Operations Responsible for cane area survey to tap on the unutilized cultivation area Responsible for assessment of requirement of daily cane crush Responsible for ensuring supply of fresh & mature cane to factory Responsible to ensure proper monitoring of incidence of disease/Pests in crop from time to time Responsible for managing the weighbridge operations Responsible for monitoring the performance of contracted transportation vendors transporting cane from cane purchase centers to the factory Responsible for preparation of monthly review meeting 4. Self/ Team Development Review and monitor performance of team members and provide requisite developmental support/ inputs Recommend training as required for team s development Develop the team and update their knowledge base to cater the organization need Strategize avenues for enhancing employee satisfaction in the function, resulting in high engagement levels of employees

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0.0 - 6.0 years

2 - 8 Lacs

Kolkata, Mumbai, New Delhi

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for Transportation Representative NOC NOC Overview NOC (Network Operation Center) is the central command and control center for Transportation Execution across the Amazon Supply Chain network supporting multiple geographies like NA, India and EU. It ensures hassle free, timely pick-up and delivery of freight from vendors to Amazon fulfillment centers (FC) and from Amazon FCs to carrier hubs. In case of any exceptions, NOC steps in to resolve the issue and keeps all the stakeholders informed on the proceedings. Along with this tactical problem solving NOC is also charged with understanding trends in network exceptions and then automating processes or proposing process changes to streamline operations. This second aspect involves network monitoring and significant analysis of network data. Overall, NOC plays a critical role in ensuring the smooth functioning of Amazon transportation and thereby has a direct impact on Amazon s ability to serve its customers on time. Purview of a Trans Ops Representative: A Trans Ops Representative at NOC facilitates flow of information between different stakeholders (Trans Carriers/Hubs/Warehouses) and resolves any potential issues that impacts customer experience and business continuity. Trans Ops Specialist at NOC works across two verticals Inbound and Outbound operations. Inbound Operations deals with Vendor/Carrier/FC relationship, ensuring that the freight is picked-up on time and is delivered at FC as per the given appointment. Trans Ops Specialist on Inbound addresses any potential issues occurring during the lifecycle of pick-up to delivery. Outbound Operations deals with FC/Carrier/Carrier Hub relationship, ensuring that the truck leaves the FC in order to delivery customer orders as per promise. Trans Ops Specialist on Outbound addresses any potential issues occurring during the lifecycle of freight leaving the FC and reaching customer premises. A Trans Ops Representative provides timely resolution to the issue in hand by researching and querying internal tools and by taking real-time decisions. An ideal candidate should be able to understand the requirements/be able to analyze data and notice trends and be able to drive Customer Experience without compromising on time. The candidate should have the basic understanding of Logistics and should be able to communicate clearly in the written and oral form. Trans Ops Representative should be able to ideate process improvements and should have the zeal to drive them to conclusion. Responsibilities include, but are not limited to: Communication with external customers (Carriers, Vendors/Suppliers) and internal customers (Retail, Finance, Software Support, Fulfillment Centers) Must be able to systematically escalate problems or variance in the information and data to the relevant owners and teams and follow through on the resolutions to ensure they are delivered. Excellent communication, both verbal and written as one may be required to create a narrative outlining weekly findings and the variances to goals, and present these finding in a review forum. Providing real-time customer experience by working in 24*7 operating environment. 1)Bachelor s degree 2)12-24 months of work experience. 3)Good communication skills Trans Ops Representative will be facilitating flow of information between external 4)Proficiency in Excel (pivot tables, vlookups) 5)Demonstrated ability to work in a team in a very dynamic environment Graduate with Bachelor s degree Good logical skills Good communication skills Trans Ops Representative will be facilitating flow of information between different teams

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2.0 - 6.0 years

6 - 7 Lacs

Chennai

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We re seeking a future team member for the role of Associate, Compliance & Control Representative I to join our FCC compliance and control team. This role is located in Chennai, TN - HYBRID. In this role, you ll make an impact in the following ways: With minimal guidance and supervision, Candidate is responsible for proactively identifying, monitoring and mitigating risk associated with Financial crime. Conduct internal quality review for the cases processed by Level 1 analysts. Investigate and research cases and potentially suspicious situations, conducting high-level complex case investigations, efficiently arriving at sound risk-based conclusions. Analyze, investigate, and resolve financial crime related red flags flagged as potentially suspicious transactions or exceptions. Escalate potential risk proactively to the Management. Ensure all documents are accurately checked processed and released in compliance with regulatory and internal operational instructions. Maintain Subject matter expertise by keeping up to date on changes to policies and standards. Uses strong communication skills to engage in challenging conversations with internal stakeholders and complex external clients in order to support an accurate data-gathering process and resolve any open issues. Provides guidance to less experienced AML staff as and when needed. No direct reports. Manages situations which may require adaptation of response or extensive research according to client response. To be successful in this role, we re seeking the following: 2-6 years of experience in AML and other financial crime related areas. Bachelors degree required. Ability to analyze and interpret information exercising sound judgement and attention to detail. Good understanding of AML, Sanctions, Transaction Monitoring and other financial crime related rules and regulations. Ability to identify and recommend possible improvements to enhance AML risk and process efficiency. Strong knowledge of BSA, AML, OFAC, CIP, USA Patriot Act requirements and regulations. Banking knowledge in terms of Customers, Products and transactions with expertise in retail, Corporate, private or correspondent banking. Possess strong Linguistic and articulations/report writing skills. Possess Positive attitude with good analytical and presentation skills. Any AML related certification would be preferred. Exposure to applications such as Actimize.

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2.0 - 4.0 years

2 - 3 Lacs

Mumbai Suburban, Mumbai (All Areas)

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Roles and Responsibilities Handle inbound calls from customers, resolve their queries, and provide excellent customer service. Collect data on call quality, customer interactions, and performance metrics using MIS tools. Make outbound calls to customers for sales promotion, product updates, and feedback collection. Perform fuel tracking and ambulance services scheduling as required by the company. Work on rotational shifts with flexibility to adapt to changing business needs. Male candidates preferred Benefits In-house call center of Company On Company's payroll No targets Very close from Prabhadevi / Parel Station

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0.0 - 5.0 years

3 - 8 Lacs

Bengaluru

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Job description Job Title: Senior Customer Service Representative Location: Bangalore Department: Customer Service Reports To: Customer Service Manager Job Type: Full Time. Job Summary: We are seeking a highly motivated and experienced Senior Customer Service Representative to join our team. In this role, you will handle complex customer issues, mentor junior representatives, and support the day-to-day operations of the customer service department. The ideal candidate is proactive, empathetic, and has strong problem-solving and communication skills. Key Responsibilities: Provide high-level support to customers through various channels phone, email, chat, etc. Resolve escalated customer complaints and issues efficiently and professionally. Assist in developing customer service policies and procedures to enhance customer satisfaction. Mentor and support junior customer service staff, offering guidance and training as needed. Monitor and analyze customer feedback and service metrics to identify areas for improvement. Maintain accurate records of customer interactions and transactions in CRM systems. Participate in process improvement initiatives and recommend solutions for operational efficiency. Assist with onboarding and training of new customer service team members. Stay updated on product knowledge, industry trends, and best practices in customer service. Qualifications: Bachelor's degree or equivalent work experience preferred. Proven ability to manage and resolve complex customer issues. Excellent communication, interpersonal, and organizational skills. Strong multitasking and time-management abilities. Proficiency with customer service software and CRM systems. A customer-centric mindset with a strong focus on problem resolution and service excellence. Contact Hiring manager : 7259027282 / 7259027295 / 9900024951 / 9900024811 / 9686682465

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0.0 - 3.0 years

2 - 5 Lacs

Kolkata, Mumbai, New Delhi

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Your Role As a Telesales Representative , you will play a vital role in driving sales growth by engaging with prospective patients, understanding their needs, and offering personalized healthcare solutions . Your ability to communicate effectively, build trust, and close sales will be key to success in this role. What You ll Do Engage & Convert Leads Proactively reach out to potential patients to introduce TruDoc s healthcare services. Address inquiries, overcome objections, and provide professional guidance. Build Patient Trust & Relationships Listen actively to understand patient needs and recommend suitable healthcare solutions. Ensure a seamless and positive sales experience. Achieve & Exceed Sales Targets Clearly communicate the benefits of TruDoc s services and guide patients through the sales process. Work towards and exceed monthly sales goals. Maintain Accurate Records Update CRM & EMR systems (e.g., Zoho) with all patient interactions and sales activities. Ensure proper documentation to track leads and conversions. Stay Informed & Collaborate Keep up with industry trends and competitor offerings. Work closely with team members to enhance overall telesales strategies. What We re Looking For Experience in telesales, telemarketing, or customer service (preferred). Familiarity with CRM systems & call center technology. Strong communication & sales skills ability to engage, persuade & close deals. Resilience & adaptability handle objections and maintain a positive attitude. Fluent Arabic & intermediate English essential for the target market. Flexibility to work shifts, including evenings & weekends.

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4.0 - 8.0 years

6 - 10 Lacs

Gurugram

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As an EEO/Affirmative Action Employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or veteran status. Waste Management (WM), a Fortune 250 company, is the leading provider of comprehensive waste and environmental services in North America. We are strongly committed to a foundation of operating excellence, professionalism and financial strength. WM serves nearly 25 million customers in residential, commercial, industrial and municipal markets throughout North America through a network of collection operations, transfer stations, landfills, recycling facilities and waste-based energy production projects. I. Job Summary Assist in developing, implementing and driving recruitment strategies to source, recruit and select a highly qualified workforce. Support projects and coordinate recruitment metric reporting. II. Essential Duties and Responsibilities To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other minor duties may be assigned. Manage all open positions and actively work on hiring the required resources. Effectively manage relationships with employees and management. Must have strong training, coaching, negotiation and influential skills. Lead as a consultant for hiring authorities by defining and recommending sources and job search parameters Develop recruitment plans and programs for hard to fill positions. Assist in developing recruitment partnerships with new suppliers and markets. Serve as resource/mentor for recruiters to help develop proactive and cost-effective strategies to develop talent pools for positions. III. Supervisory Responsibilities This job has no supervisory duties but may function as a team lead. IV. Qualifications The requirements listed below are representative of the qualifications necessary to perform the job. A. Education and Experience Education: Any graduation can be considered. Experience: More than 5yrs of experience can be considered. B. Other Knowledge, Skills or Abilities Required Excellent written and verbal communication. V. Work Environment Listed below are key points regarding environmental demands and work environment of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. Required to use motor coordination with finger dexterity (such as keyboarding, machine operation, etc.) most of the work day; Required to exert physical effort in handling objects less than 30 pounds rarely; Required to be exposed to physical occupational risks (such as cuts, burns, exposure to toxic chemicals, etc.) rarely; Required to be exposed to physical environment which involves dirt, odors, noise, weather extremes or similar elements rarely; Normal setting for this job is office setting.

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0.0 - 6.0 years

3 Lacs

Kolkata, Mumbai, New Delhi

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The L2 associate acts as the primary interface between Amazon and our stakeholders, so to our seller POCs you ARE Amazon. L2 Associates are expected to identify concerns and work on troubleshooting delivery partner issues and provide process improvement suggestions. Effectively communicate in a clear and professional manner at all times Provides/ expedites prompt and efficient service to Amazon customers/ delivery partners Effectively manage sensitive cases by reporting up the escalation matrix Demonstrate excellent time-management skills Maintains or exceeds targeted performance metrics Actively seek solutions through logical reasoning and identify trends to suggest process improvements Qualitative Requirements Graduation in any specialization from a recognized university. Excellent communication skills (written and verbal) in language. Ability to communicate correctly and clearly with all customers Good comprehension skills ability to clearly understand and state the issues customers present Ability to concentrate follow customers issues without distraction to resolution Work successfully in a team environment as well as independently Familiarity with Windows XP, Microsoft Outlook, Microsoft Word and Internet Explorer Excellent typing skills Demonstrates an ability to successfully navigate websites Demonstrates a proficient knowledge of email applications *Logistics background and Experience in similar role * Proficient in Excel

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1.0 - 6.0 years

2 - 5 Lacs

Hyderabad, Bengaluru

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Promote and sell NPWD products to wound care patients Educate patients and caregivers on NPWD usage Coordinate with doctors and nurses for patient identification Meet monthly sales targets Provide after-sales support and follow-up Required Candidate profile Build strong patient and hospital staff relationships Must be patient-focused, target-driven, and well-presented Knowledge of wound care essential hrcps9@gmail.com 83700014003

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1.0 - 6.0 years

2 - 5 Lacs

New Delhi, Gurugram, Delhi / NCR

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Promote and sell NPWD products to wound care patients Educate patients and caregivers on NPWD usage Coordinate with doctors and nurses for patient identification Meet monthly sales targets Provide after-sales support and follow-up Required Candidate profile Build strong patient and hospital staff relationships Must be patient-focused, target-driven, and well-presented Knowledge of wound care essential hrcps9@gmail.com 83700014003

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0.0 - 4.0 years

2 Lacs

Gurugram

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HOME CREDIT INDIA FINANCE PRIVATE LIMITED is looking for Representative to join our dynamic team and embark on a rewarding career journey. As a Customer Service Representative, you will be the primary point of contact for customers, handling inquiries, resolving issues, and ensuring overall customer satisfaction. Your role is to represent the company in a positive and professional manner while delivering exceptional customer service. Key Responsibilities : Customer Interaction : Respond promptly and professionally to customer inquiries via phone, email, chat, or other communication channels. Provide accurate information about products, services, and company policies. Assist customers in placing orders, processing returns, and resolving product or service- related issues. Issue Resolution : Identify and assess customer needs to achieve prompt issue resolution. Investigate and troubleshoot customer problems, finding effective solutions and ensuring customer satisfaction. Collaborate with other departments to resolve complex issues and escalate problems when necessary. Communication Skills : Communicate effectively and empathetically with customers to build and maintain positive relationships. Clearly and concisely convey information, instructions, and updates to customers. Product Knowledge : Develop and maintain a deep understanding of the company's products, services, and policies. Stay informed about industry trends and updates to provide accurate information to customers. Documentation : Accurately document customer interactions, issues, and resolutions in the customer relationship management (CRM) system. Generate reports and analyze data to identify trends and opportunities for improvement. Customer Satisfaction : Proactively seek feedback from customers to gauge satisfaction and identify areas for improvement. Strive to exceed customer expectations and contribute to overall customer loyalty. Team Collaboration : Collaborate with other customer service representatives and cross- functional teams to share information and improve processes.

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1.0 - 4.0 years

1 - 4 Lacs

Pune

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Designation : Paint Technician Job Summary: As a paint work technician, you are the specialist for paint repair work on vehicle bodies and interiors. You prepare surfaces for painting and then implement comprehensive corrosion protection and preservation measures after painting. You follow the manufacturer\u2019s specifications, accident prevention regulations, statutory provisions, as well as warranty and good will regulations in all your work. Your key responsibilities are: Performing simple paint damage diagnoses on accident vehicles. Performing paint repair work on body parts. Performing adjustments in line with the performed paint diagnoses. Carrying out function and quality checks to ensure the sustainability of the paint repair. Preparing surfaces to be painted after consultation with the vehicle painter. Remedying corrosion damage, while taking the manufacturers specifications and warranty provisions into account. Performing comprehensive and sustainable corrosion protection in order to retain the vehicles value over the long-term. Prepare the vehicle for handover to the Final controller or to Body & Paint shop Foreman. Performing a final inspection of the repaired vehicle as regards degree of fulfilment of the repairs. Accident prevention regulations are known and consistently applied in daily work. Using current service literature on electronic media in order to generate paint diagnoses. In cooperation with the body shop foreman, , initiating orders for new painting tools for the paint diagnosis and paint repair. Skills: Social and interpersonal competence Your conduct with internal and external contacts is reliable and trustworthy, as well as partner-oriented. You regard yourself as a representative of the company and the Mercedes-Benz brand. You think and act in a service-oriented manner. Specialist competence You possess analytical and problem solving skills. You are familiar with the structure, and diagnosis of paint structures. You know how and when to use special tools. You are familiar with modern paint diagnosis tools. You can operate simple vehicle systems and special equipment. You are familiar with accident prevention regulations and consistently observe them. You possess knowledge of body materials, particularly new materials, as well as corrosion prevention measures. You can perform simple small repairs. You are familiar with MB approved paint and paint allied material You are familiar with the local environmental legislations for effluent and waste treatment for paint and allied materials. You are familiar and observe the norms of health and occupational safety during performance of paint repair activity. Method and process competence - You possess knowledge of quality control loops and processes. - You handle environmental topics both economically and ecologically. - You are familiar with the know-how and when to use special tools. - Able to use modern paint diagnosis tools. - You are familiar with the paint-specific test and adjustment operations. - You possess knowledge of modern paint mixing and matching methods. - You are familiar with accident prevention regulations and consistently follow them. - You possess knowledge of body materials, particularly new materials, as well as corrosion prevention measures. Requirements Qualification & Experience: Junior High School or above & ITI Paint trade Minimum Five years\u2019 experience as a Paint technician in a premium segment brand. Benefits 1. Statutory benefit 2. Accidental policy 3. Incentive

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3.0 - 6.0 years

5 - 8 Lacs

Kolkata

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Job Title: Recruiter I Job Description The Representative Talent Acquisition ensures that staffing requirements are met to identify, attract and onboard top talent to efficiently and effectively meet dynamic business needs. This position is responsible for providing administrative and clerical support to support recruiting activities. Essential Functions/Core Responsibilities Responsible for assisting with the administration of recruitment programs Receive, screen, and file incoming resumes, background and reference checks Assist with scheduling initial screening interviews and coordinating with hiring managers for telephone interviews and/or face-to-face interviews with prospective applicants Ensure the maintenance of accurate and concise records and reports concerning all phases of the recruitment process, working within the Applicant Tracking System (ATS) and HRIS tools Create new hire packets and schedule background checks and drug tests for prospective applicants Promote the Company image to candidates and external service providers Administer typing and math tests to prospective applicants, as necessary Coordinate travel arrangements for applicants, as necessary Provide general support for the TA department(s) and related stakeholders, as necessary Candidate Profile Associates Degree in related field with less than one year of relevant experience preferred Effective communication skills, both written and verbal Ability to multi-task and meet timelines on deliverables; ability to work in a high-velocity environment Proficient in Microsoft Office Ability to handle confidential information with discretion and tact Knowledge of general office practice and business etiquette Ability to follow through on work assignments with limited supervision Career Level Description Entry level job with little or no prior relevant work experience. Acquires basic skills to perform routine tasks. Work is prescribed and completed with little autonomy. Works with either close supervision or under clearly defined procedures Disclaimer The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title. Location: IND Kolkata - Victoria Park Block GN Plot No 37/2 Language Requirements: Time Type: Full time2025-09-14

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