167 Representative Jobs - Page 4

This position will have direct responsibility, as a PPM representative, guiding teams and organizations in the effective implementation of Agile methodologies Their primary role includes:Training and Mentoring: Educating leadership, teams, and individuals on Agile principles, practices, and tools This often involves conducting workshops, training sessions, and one-on-one coaching Facilitation: Assisting teams in the organization and facilitation of Agile ceremonies such as daily stand-ups, sprint planning, reviews, and retrospectives to ensure smooth and productive workflow Process Improvement: Identifying areas for improvement within the current processes and developing strategies to enhance team performance and efficiency Change Management: Supporting the transition to an Agile culture by addressing resistance, fostering a collaborative environment, and encouraging continuous improvement

This position will have direct responsibility, as a PPM representative, guiding teams and organizations in the effective implementation of Agile methodologies Their primary role includes:Training and Mentoring: Educating leadership, teams, and individuals on Agile principles, practices, and tools This often involves conducting workshops, training sessions, and one-on-one coaching Facilitation: Assisting teams in the organization and facilitation of Agile ceremonies such as daily stand-ups, sprint planning, reviews, and retrospectives to ensure smooth and productive workflow Process Improvement: Identifying areas for improvement within the current processes and developing strategies to enhance team performance and efficiency Change Management: Supporting the transition to an Agile culture by addressing resistance, fostering a collaborative environment, and encouraging continuous improvement

BPO Hiring For International Cell Phone Chat Process 4.28 LPA Grad/UG with 1Year Exp. with International BpO B.E./B.TECH < 65% & 1 Year Exp With International BpO 24/7 5 Day Cabs Call Dipankar@ 9650094552 Email CV@ jobsatsmartsource@gmail.com

A transportation representative acts as the primary interface between Amazon, seller and our delivery partners. Associates are expected to identify concerns and work on troubleshooting delivery partner/seller issues and provide process improvement suggestions. Key job responsibilities Effectively communicate in a clear and professional manner at all times. Provides/ expedites prompt and efficient service to Amazon sellers/ delivery partners. Effectively manage sensitive cases by reporting up the escalation matrix. Demonstrate excellent time-management skills. Maintains or exceeds targeted performance metrics. Actively seek solutions through logical reasoning and identify trends to suggest process improvements. Graduation in any specialization from a recognized university. Excellent communication skills (written and verbal) in language. Ability to communicate correctly and clearly with all customers. Good comprehension skills - ability to clearly understand and state the issues customers present. Work successfully in a team environment as well as independently. Familiarity with Windows XP, Microsoft Outlook, Microsoft Word and Internet Explorer. Excellent typing skills. Demonstrates an ability to successfully navigate websites. Demonstrates a proficient knowledge of email applications. Proficiency in Advanced Excel (pivot tables, vlookups).

This position will have direct responsibility, as a PPM representative, guiding teams and organizations in the effective implementation of Agile methodologies. Their primary role includes: Training and Mentoring: Educating leadership, teams, and individuals on Agile principles, practices, and tools. This often involves conducting workshops, training sessions, and one-on-one coaching. Facilitation: Assisting teams in the organization and facilitation of Agile ceremonies such as daily stand-ups, sprint planning, reviews, and retrospectives to ensure smooth and productive workflow. Process Improvement: Identifying areas for improvement within the current processes and developing strategies to enhance team performance and efficiency. Change Management: Supporting the transition to an Agile culture by addressing resistance, fostering a collaborative environment, and encouraging continuous

Our institute needs an Academic counselor with good knowledge in digital marketing to join our administrative staff. The Successful candidate will divide his or her time equally between administrative tasks and providing students with guidance and support. He/ she needs to coordinate with the students and help them with enrollments. If you want to join an Educational environment that truly values its students and employees, we are excited to talk with you. Roles and Responsibilities: Developing an effective understanding of our products and services. Promoting our competitive advantage in the educational and professional industry Taking prospects from the initial contact phase to the qualified phase. Presenting need for the course. Generating revenue by counseling prospects and converting them to enrollment. Meeting monthly targets. Job Responsibilities: Handling doubt sessions of students. Well-versed in delivering trial sessions to students. Clear-cut knowledge of all Digital Marketing Strategies. Providing in-class and online training on Digital Marketing Concepts. Planning and preparing courses and lessons for Digital Marketing. Delivering course material as per the curriculum. Helping students in the practical execution of Digital Marketing concepts. Skills Required Experience in the field of digital marketing/ Institute Good Communication Skills (English/Hindi) Experience as telesales representative for educational packages or business development associate Good knowledge of computer Any Graduate / Post Graduate / MBA (marketing) Customer focus with a good convincing ability and confident personality ood negotiation pitching skills required Required Experience: 1-2 years (Digital Marketing Institute experience is an added advantage) Required Language: English Proficient (Written and Spoken)

Maintains the workflow volume for the Tax Department to meet internal and private investor Service Level Agreements (SLA). Handles escalated loan level issues and provide departmental research assistance for complex issues as required to support client inquiries and various departments. Works with management to ensure that internal and external audits are completed in a timely and accurate manner. Maintains the investor approval process for tax payments. Works with vendors to ensure SLA s are being met. Works with the Manager to document, communicate, and implement changes in policy and procedures. Identifies areas for improvement and efficiency. Carries out responsibilities in accordance with the organization s policies and applicable laws and regulations. Completes required training courses in a timely manner. This is not a work from home opportunity. Job Requirement To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The qualified candidate must have: Excellent attention to detail. Ability to multi-task and consistently meet multiple deadlines. Strong verbal and written communication skills. Ability to work in a team environment. Strong customer-service orientation. Ability to use good judgment.

Maintains the workflow volume for the Insurance Department to meet internal and private investor Service Level Agreements (SLA). Handles escalated loan level issues and provide departmental research assistance for complex issues as required to support client inquiries and various departments. Works with management to ensure that internal and external audits are completed in a timely and accurate manner. Maintains the investor approval process for insurance payments. Works with vendors to ensure SLA s are being met. Works with the Manager to document, communicate, and implement changes in policy and procedures. Identifies areas for improvement and efficiency. Carries out responsibilities in accordance with the organization s policies and applicable laws and regulations. Completes required training courses in a timely manner. This is not a work from home opportunity. Job Requirement Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The qualified candidate must have: Excellent attention to detail. Ability to multi-task and consistently meet multiple deadlines. Strong verbal and written communication skills. Ability to work in a team environment. Strong customer-service orientation. Ability to use good judgment. Competencies Adaptability - Adapts to changes in the work environment. Manages competing demands. Changes approach or method to best fit the situation. Able to deal with frequent change delays, or unexpected events. Business Ethics - Treats people with respect. Keep commitments. Inspires the trust of others. Works with integrity and ethically. Upholds organizational values. Communications - Expresses ideas and thoughts verbally. Expresses ideas and thoughts in written form. Expresses ideas and thoughts in written form. Exhibits good listening and comprehension. Keeps others adequately informed. Selects and uses appropriate communication method. Customer Service - Displays courtesy and sensitivity. Manages difficult or emotional customer situations. Meets commitments. Responds promptly to customer needs. Solicits customer feedback to improve service. Dependability - Responds to requests for service and assistance. Follows instructions, responds to management direction. Takes responsibility for own actions. Commits to doing the best job possible. Keeps commitments. Meets attendance and punctuality guidelines. Teamwork - Balances team and individual responsibilities. Exhibits objectivity and openness to others views. Gives and welcomes feedback. Contributes to building a positive team spirit. Puts success of team above own interests.

The TransUnion CIBIL Back Office Operations Representative will be working in Consumer disputes and Email Operations process. The Rep is responsible to address and resolve Consumer queries, requests and complaints pertaining to credit reports/scores/dispute. Will be working in consumer dispute Email operations process Address and Resolve consumer queries/requests/ complaints pertaining to credit reports/score/personal dispute Ensure all emails are responded to correctly and completely within the prescribed SL A Must be able to draft responses independently as template responses are to be used selectively Identify escalate probable escalations or sensitive issues for faster resolution Working on multiple applications and preparing credit report post analyzing complaints Regularly interacting with Member bank representatives and direct consumers/entities through phone/email and fast-track re solution of disputes/complaints Willing to work on Weekends / Holidays / Shift extension as per Business Requirement Willing to work in Permanent Work from Office as per Business Requirement Should be comfortable with access restricted area Model which has been implemented across India GCC. Should be flexible to make Out calling to members /Consumer on need basis. Need to maintain Quality and Accuracy scores as per the business requirements. Impact Youll Make: Minimum Graduate degree in any stream Must have minimum 1-3 years of experience in Banking operations or BPO or the BFSI industry Excellent communication skills (English) both verbal and written Good command over spoken Hindi should be able read and comprehend consumer complaints in Hindi . Able to work in fast-paced energy, flexible and should be able to handle workload Should have handled escalation/complaint desk related to banking or insurance products Strong Customer centric service attitude, analytical, and creative problem-solving skills are required Experience in Credit Bureaus would be preferred Strong Team player Good knowledge of MS - office This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week. TransUnion Job Title Rep I, Business Operations

The TransUnion CIBIL Back Office Operations Representative will be working in Consumer disputes and Email Operations process. The Rep is responsible to address and resolve Consumer queries, requests and complaints pertaining to credit reports or scores or dispute. Will be working in consumer dispute Email operations process Address and Resolve consumer queries/requests/ complaints pertaining to credit reports/score/personal dispute Ensure all emails are responded to correctly and completely within the prescribed SLA Must be able to draft responses independently as template responses are to be used selectively Identify escalate probable escalations or sensitive issues for faster resolution Working on multiple applications and preparing credit report post analyzing complaints Regularly interacting with Member bank representatives and direct consumers/entities through phone/email and fast-track resolution of disputes/complaints Willing to work on Weekends / Holidays / Shift extension as per Business Requirement Willing to work in Permanent Work from Office or Hybrid Model as per Business Requirement Need to maintain Quality and Accuracy scores as per the business requirements. Impact Youll Make: Minimum Graduate degree in any stream Must have minimum 1-3 years of experience in Banking operations or the BFSI industry Excellent communication skills (English) both verbal and written Good command over spoken Hindi, should be able read and comprehend consumer complaints in Hindi - Added advantage Able to work in fast-paced energy, flexible and should be able to handle work load Should have handled escalation/complaint desk related to banking or insurance products Strong Customer centric service attitude, analytical, and creative problem-solving skills are required Experience in Credit Bureaus would be preferred Strong Team player Good knowledge of MS - office This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week. TransUnion Job Title Rep I, Business Operations

Intermediate Representative, Client Processing At BNY, our culture empowers you to grow and succeed. As a leading global financial services company at the center of the world s financial system we touch nearly 20% of the world s investible assets. Every day around the globe, our 50,000+ employees bring the power of their perspective to the table to create solutions with our clients that benefit businesses, communities and people everywhere. We continue to be a leader in the industry, awarded as a top home for innovators and for creating an inclusive workplace. Through our unique ideas and talents, together we help make money work for the world. This is what #LifeAtBNY is all about. We re seeking a future team member for the role of Intermediate Representative, Client Processing to join our Global Transfer Agency team. This role is located in Pune, MH- Hybrid In this role, you ll make an impact in the following ways: Fund Administration - IC1Performs a variety of fund administration activities, including expense allocation, budgeting, cash allocation, analysis of fund metrics and compliance. Calculates daily fund position and cash reconciliations. Resolves discrepancies and escalates issues to more senior colleagues. Synthesizes, reports and assists in analyzing fund revenues, expenses, profitability and other key metrics. Works with clients to communicate fund expense and performance information, and answers straightforward questions about funds. Reviews fund data and monitors compliance with all regulatory, BNY and client specifications. Works with internal and external auditors to provide requested information. Compiles and assists in analyzing fund performance data for inclusion in Board of Directors report materials. Reviews fund expense budgeting conducted by support staff. No direct reports. Contributes to the achievement of team objectives To be successful in this role, we re seeking the following: Bachelors degree in accounting or the equivalent combination of education and experience is required. 1.5-3 years of total work experience preferred. Experience in accounting or fund administration preferred At BNY, our culture speaks for itself. Here s a few of our awards: America s Most Innovative Companies, Fortune, 2024 World s Most Admired Companies, Fortune 2024 Human Rights Campaign Foundation, Corporate Equality Index, 100% score, 2023-2024 Best Places to Work for Disability Inclusion , Disability: IN - 100% score, 2023-2024 Most Just Companies , Just Capital and CNBC, 2024 Dow Jones Sustainability Indices, Top performing company for Sustainability, 2024 Bloomberg s Gender Equality Index (GEI), 2023 Our Benefits and Rewards: BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter. BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.

Intermediate Representative, Cash Processing/Funds Transfer At BNY, our culture empowers you to grow and succeed. As a leading global financial services company at the center of the world s financial system we touch nearly 20% of the world s investible assets. Every day around the globe, our 50,000+ employees bring the power of their perspective to the table to create solutions with our clients that benefit businesses, communities and people everywhere. We continue to be a leader in the industry, awarded as a top home for innovators and for creating an inclusive workplace. Through our unique ideas and talents, together we help make money work for the world. This is what #LifeAtBNY is all about. We re seeking a future team member for the role of Intermediate Representative, Cash Processing/Funds Transfer to join our Global Transfer Agency team. This role is located in Chennai, TN- Hybrid In this role, you ll make an impact in the following ways: Fund Administration - IC1Performs a variety of fund administration activities, including expense allocation, budgeting, cash allocation, analysis of fund metrics and compliance. Calculates daily fund position and cash reconciliations. Resolves discrepancies and escalates issues to more senior colleagues. Synthesizes, reports and assists in analyzing fund revenues, expenses, profitability and other key metrics. Works with clients to communicate fund expense and performance information, and answers straightforward questions about funds. Reviews fund data and monitors compliance with all regulatory, BNY and client specifications. Works with internal and external auditors to provide requested information. Compiles and assists in analyzing fund performance data for inclusion in Board of Directors report materials. Reviews fund expense budgeting conducted by support staff. No direct reports. Contributes to the achievement of team objectives To be successful in this role, we re seeking the following: Bachelors degree in accounting or the equivalent combination of education and experience is required. 1.5-3 years of total work experience preferred. Experience in accounting or fund administration preferred At BNY, our culture speaks for itself. Here s a few of our awards: America s Most Innovative Companies, Fortune, 2024 World s Most Admired Companies, Fortune 2024 Human Rights Campaign Foundation, Corporate Equality Index, 100% score, 2023-2024 Best Places to Work for Disability Inclusion , Disability: IN - 100% score, 2023-2024 Most Just Companies , Just Capital and CNBC, 2024 Dow Jones Sustainability Indices, Top performing company for Sustainability, 2024 Bloomberg s Gender Equality Index (GEI), 2023 Our Benefits and Rewards: BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter. BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.

Client Processing - S7Supervises/manages the day-to-day operations of a small- to medium-sized client processing support team that handles any/all aspects of client accounts, including solicitation, inquiries and problem resolution. Manages the daily transactional workflow within the team and aligns team resources accordingly to complete the daily tasks. Serves as first line supervisor for assignment of tasks and resolution of issues.Directs, motivates and develops staff, maximizing their individual contribution, their professional growth and their ability to function effectively with their colleagues as a team.Ensures the volume of work produced meets product/service standards and exceeds quality standards, and is properly reviewed and documented. Provides product knowledge and technical assistance on moderately complex problems. Acts as the teams initial point of contact for issues requiring escalation.Participates in the recruiting process. Instructs, assigns, directs and reviews the work of client processing analysts. Prepares performance reviews and provides ongoing feedback to staff.Supervises/manages a small client processing team. May be responsible for specific supervisory review and approval actions.Helps develop and contributes to the achievement of team objectives.Associates degree in a related discipline or equivalent combination of education and experience is required. Bachelors degree preferred.7 plus years of technical and management experience preferred. Experience in the securities or financial services industry a plus. Applicable local/regional licenses or certifications as required by the business.. BNY Mellon is an Equal Employment Opportunity/Affirmative Action Employer. Minorities/Females/Individuals with Disabilities/Protected Veterans. Our ambition is to build the best global team - one that is representative and inclusive of the diverse talent, clients and communities we work with and serve - and to empower our team to do their best work. We support wellbeing and a balanced life, and offer a range of family-friendly, inclusive employment policies and employee forums.

Client Processing - S6Serves as a lead for the day-to-day operations of a small- to medium-sized client processing support team, providing work direction and technical assistance on complex matters. Serves as the primary point of contact for clients and assists in communicating needs and issues internally with operating areas and externally with clients. Participates in processing update to client accounts and company records to ensure they are managed correctly and in a timely manner.Provides support to business and technology managers. Handles complex client inquiries and requests.Identifies, investigates and resolves escalated and/or complex problems in client accounts or company records. Works closely with technology and systems teams to ensure the system is efficient and incorporates any necessary risk mitigations. Trains staff in technical tools and skills as well as specific internal or external client support activities to maximize their contribution to the team and ensure compliance with company policies and industry regulations.May be responsible for allocating and checking work of other team members. May be responsible for specific supervisory review and approval actions.Supports the achievement of team objectives.High school/secondary school or the equivalent combination of education and experience is required. Bachelors degree preferred. 7 plus years of technical and management experience preferred. Experience in the securities or financial services industry a plus. Applicable local/regional licenses or certifications as required by the business.. BNY Mellon is an Equal Employment Opportunity/Affirmative Action Employer. Minorities/Females/Individuals with Disabilities/Protected Veterans. Our ambition is to build the best global team - one that is representative and inclusive of the diverse talent, clients and communities we work with and serve - and to empower our team to do their best work. We support wellbeing and a balanced life, and offer a range of family-friendly, inclusive employment policies and employee forums.

Gear Guardian: You are responsible for transporting, setting up, and dismantling the photobooth equipment. Your role ensures that everything starts and ends perfectly. Booth Magician: Transform any space into a vibrant hub of excitement. Your skill in setting up our photobooths will be crucial to creating an engaging environment. Joy Spreader: With your infectious energy, you will be the life of the party, encouraging guests to enjoy the photobooth experience to the fullest by using props and striking poses. Tech Guru: Manage and troubleshoot our state-of-the-art photobooth technology to ensure a seamless experience throughout the event. Requirements Expectations: Deliver exceptional customer service and create a friendly atmosphere. Show professionalism, attention to detail, and a commitment to maintaining privacy. Embody Snapbots values and mission in every interaction. Who Were Looking For: Social Butterfly: Thrive in bustling settings and energize those around you. Clever Problem Solver: Tackle logistical and technical challenges effortlessly. Customer Delight Champion: Dedicated to creating unforgettable experiences. Tech Enthusiast: Keen on leveraging technology in event settings. Open to All: Freshers, interns, or pros in marketing, photography, modeling, or saleseveryonewelcome!

Provide initial support for IT-related issues and service requests via phone, email, or chat. Log and categorize user inquiries in the ticketing system, ensuring accurate documentation of reported issues. Resolve common hardware, software, and network-related issues following established procedures. Assist users with basic tasks, such as password resets, account unlocks, and software installations. Escalate complex issues to Service Desk Analysts or higher-level support teams as needed. Deliver excellent customer service by maintaining a professional and helpful demeanour during all interactions. Follow up with end-users to ensure issues are resolved to their satisfaction. Contribute to maintaining an up-to-date knowledge base by documenting solutions to common issues. Participate in training sessions and workshops to improve technical knowledge and service skills. Work with Business Partners through all contact types to resolve incidents. Follow Service Level Agreements to ensure timely resolution and proper group ownership of incidents. Receive requests from end users and route them through the proper channels for request fulfilment. Perform additional responsibilities as requested to achieve business objectives. Share support information with others on the team to improve the overall end-user support experience. Work closely with higher-level support teams to improve the overall support experience. Essential experience: To be considered for this post, the candidate should have all the following experiences. Familiarity with Microsoft Office products, Windows operating systems, and basic IT concepts. Strong communication and interpersonal skills, with a focus on customer service. Mandatory service management tool experience like Jira or similar. Organizational and time-management skills to handle multiple tasks and prioritize effectively. Ability to follow instructions and learn quickly in a fast-paced environment. Basic troubleshooting skills and a willingness to grow technical expertise. Familiarity with ticketing systems (preferred but not required). Experience of at least 2 to 4 years working in a similar application support role. Past work experience working with remote customers outside India (preferably in US and Europe). Experience in causal analysis/evaluation of underlying causes for errors/disruptions. Knowledge of IT support system processes. Ideal candidate: A graduate / post-graduate in engineering/technology or equivalent Excellent interpersonal and communication skills both written and verbal in English Ability to work individually or within a team environment Willing to work in UK / US / early morning India shifts on need basis and on-call/weekends Ability to participate in multiple projects/tasks and priorities in a healthy work environment Has attention to detail and attaining quality Has a constructive approach to giving and receiving feedback. Has testimonials to prove high levels of customer satisfaction in previous engagements Ability to take direction, constructive criticism and work within specified deadlines (SLAs OLAs) Adhere to process and procedures defined for the role, the team and the organization

The Mastercard Cross-Border Services team is looking for a Customer Technical Services Analyst to drive our customer experience strategy forward, by consistently innovating and problem-solving. The ideal candidate is passionate about the customer experience journey, highly motivated, intellectually curious, analytical, and professional with excellent communication skills. Role: Provide timely response to inquiries, requests, and complaints to customers using different mediums such as voice, chat and email. Serves as a resource to assist with the resolution of customer inquiries; collaborating with more senior resources to ensure complete and prompt response Supports testing as well as process improvements efforts with the voice of the customer in mind Review customer issue logs and assists with resolution development, escalating issues that require more advanced knowledge Coordinate with relevant department/s to provide resolution and customer satisfaction. All About You: Result oriented, Self-Driven, Analytical, Strong interpersonal and good communication skills. Ability to multi-task and prioritize multiple tasks concurrently while meeting deadlines. Handle customer queries and escalated issues from the customer. Good communication skills in English. Ability to identify critical and priority issues, and proactively reprioritize daily tasks as needed. Ability to professionally communicate both written and verbal with different functional areas and external customers Self-motivated individual who works successfully, ethically, and cooperatively in a team atmosphere Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard s security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard s guidelines.

CALL TODAY!! - 6352491032 Hire advisors Train and motivate them Bring business Earn good incentives apart from salary Take a step to your growth Required Candidate profile Local candidate Age: 21-38 Years Must have bike Graduate with a bachelors degree 1+ years experience in sales Good communication skills Perks and benefits Good Incentive. On Roll job Insurance benefit.

CALL TODAY!! - 6352491032 Hire advisors Train and motivate them Bring business Earn good incentives apart from salary Take a step to your growth Required Candidate profile Local candidate Age: 21-38 Years Must have bike Graduate with a bachelors degree 1+ years experience in sales Good communication skills Perks and benefits Good Incentive. On Roll job Insurance benefit.

CALL TODAY!! - 6352491032 Hire advisors Train and motivate them Bring business Earn good incentives apart from salary Take a step to your growth Required Candidate profile Local candidate Age: 21-38 Years Must have bike Graduate with a bachelors degree 1+ years experience in sales Good communication skills Perks and benefits Good Incentive. On Roll job Insurance benefit.

CALL TODAY!! - 9662331641 Hire advisors Train and motivate them Bring business Earn good incentives apart from salary Take a step to your growth Required Candidate profile Local candidate Age: 21-38 Years Must have bike Graduate with a bachelors degree 1+ years experience in sales Good communication skills Perks and benefits Good Incentive. On Roll job Insurance benefit.

CALL TODAY!! - 9662331641 Hire advisors Train and motivate them Bring business Earn good incentives apart from salary Take a step to your growth Required Candidate profile Local candidate Age: 21-38 Years Must have bike Graduate with a bachelors degree 1+ years experience in sales Good communication skills Perks and benefits Good Incentive. On Roll job Insurance benefit.

Your working location will be particular Branch You have to sale insurance by convincing following type of Customers Walking customers Existing customers Leads provided by Branch Your own contacts etc. You may have to visit customers if required Required Candidate profile Local candidate Age: 21-38 Must have bike Graduate with a bachelors degree 1+ years experience in sales Good communication skills

CALL TODAY!! - 9662331641 Hire advisors Train and motivate them Bring business Earn good incentives apart from salary Take a step to your growth Required Candidate profile Local candidate Age: 21-38 Years Must have bike Graduate with a bachelors degree 1+ years experience in sales Good communication skills Perks and benefits Good Incentive. On Roll job Insurance benefit.

Key Responsibilities Include: Provide initial support for IT-related issues and service requests via phone, email, or chat. Log and categorize user inquiries in the ticketing system, ensuring accurate documentation of reported issues. Resolve common hardware, software, and network-related issues following established procedures. Assist users with basic tasks, such as password resets, account unlocks, and software installations. Escalate complex issues to Service Desk Analysts or higher-level support teams as needed. Deliver excellent customer service by maintaining a professional and helpful demeanour during all interactions. Follow up with end-users to ensure issues are resolved to their satisfaction. Contribute to maintaining an up-to-date knowledge base by documenting solutions to common issues. Participate in training sessions and workshops to improve technical knowledge and service skills. Work with Business Partners through all contact types to resolve incidents. Follow Service Level Agreements to ensure timely resolution and proper group ownership of incidents. Receive requests from end users and route them through the proper channels for request fulfilment. Perform additional responsibilities as requested to achieve business objectives. Share support information with others on the team to improve the overall end-user support experience. Work closely with higher-level support teams to improve the overall support experience. Essential experience: To be considered for this post, the candidate should have all the following experiences. Familiarity with Microsoft Office products, Windows operating systems, and basic IT concepts. Strong communication and interpersonal skills, with a focus on customer service. Mandatory service management tool experience like Jira or similar. Organizational and time-management skills to handle multiple tasks and prioritize effectively. Ability to follow instructions and learn quickly in a fast-paced environment. Basic troubleshooting skills and a willingness to grow technical expertise. Familiarity with ticketing systems (preferred but not required). Experience of at least 2 to 4 years working in a similar application support role. Past work experience working with remote customers outside India (preferably in US and Europe). Experience in causal analysis/evaluation of underlying causes for errors/disruptions. Knowledge of IT support system processes. Ideal candidate: A graduate / post-graduate in engineering/technology or equivalent Excellent interpersonal and communication skills both written and verbal in English Ability to work individually or within a team environment Willing to work in UK / US / early morning India shifts on need basis and on-call/weekends Ability to participate in multiple projects/tasks and priorities in a healthy work environment Has attention to detail and attaining quality Has a constructive approach to giving and receiving feedback. Has testimonials to prove high levels of customer satisfaction in previous engagements Ability to take direction, constructive criticism and work within specified deadlines (SLAs OLAs) Adhere to process and procedures defined for the role, the team and the organization