Senior Manager, Customer Success Engineering MindTickle

12.0 - 16.0 years

0 Lacs

pune, maharashtra

On-site

As a Senior Manager/Head of Support at Mindtickle, you will play a crucial role in leading the next chapter of customer excellence by balancing vision and execution, empathy and scale, and transforming support into a strategic advantage. Your responsibilities will include shaping the strategy, structure, and culture of the Support function, inspiring a team of support engineers and managers, and ensuring exceptional service delivery to global enterprise customers. You will be the voice of the customer, collaborating closely with Product, Engineering, and Success teams to enhance the overall customer experience. If you are ready to lead with heart and purpose, this role is for you. **Key Resp...

Posted 6 days ago

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Associate Director, Customer Success Engineering MindTickle

12.0 - 16.0 years

0 Lacs

pune, maharashtra

On-site

As a Senior Manager/Head of Support at Mindtickle, you will play a crucial role in leading the Support function to provide exceptional service to global enterprise customers. Your responsibilities will include: - Leading a high-performing support team focused on delivering superior customer experience, with customer trust as the guiding principle. - Championing a customer-first culture grounded in trust, empathy, and responsiveness to drive an enterprise mindset to customer success. - Elevating the role of engineers within customer support by ensuring deep product knowledge, strong troubleshooting skills, and proactive ownership. - Demonstrating success in reimagining support operations usin...

Posted 1 month ago

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Revenue Operations Lead RAPTEE ENERGY PVT LTD

3.0 - 7.0 years

0 Lacs

chennai, tamil nadu

On-site

As an experienced professional in leading cross-functional RevOps initiatives, you will be expected to have a deep expertise with CRM systems, preferably Hubspot. Your strong knowledge of lead-to-cash processes and funnel metrics will be crucial in the role. Exposure to reporting/BI tools like Zoho Analytics, Power BI, or Tableau is necessary. Your proficiency in Excel/Google Sheets will be important for the role as well. You should be able to design and implement scalable processes and systems effectively. Experience working directly with leadership teams, providing data-driven insights and recommendations will be a key aspect of your responsibilities. Key Responsibilities: - Lead cross-fun...

Posted 1 month ago

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Lead Product Analyst - Business Intelligence Gameberry Labs

6.0 - 10.0 years

0 Lacs

karnataka

On-site

As a Data Analytics Lead at Gameberry Labs, you will play a crucial role in shaping the analytics function for one of our games. Your responsibilities will include: - Leading the analytics function and working closely with the engineering team to develop robust data systems with proper instrumentation and visualization capabilities. - Collaborating with the business teams to co-own the business goals and drive data-led problem-solving to identify actionable insights across monetization, acquisition, engagement, and retention. - Setting up a strong framework for the analysis of A/B tests and working with product and business teams to identify high-level requirements and build analytical frame...

Posted 1 month ago

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HR Support Associate Hireflex247 India

5.0 - 9.0 years

0 Lacs

karnataka

On-site

As a highly motivated and detail-oriented Avature HR Support Associate with 5+ years of experience in HR systems support, your role will involve serving as the primary support contact for the Avature platform. You will work collaboratively with HR stakeholders, IT teams, and end-users to ensure the platform operates efficiently and aligns with HR business needs. Your responsibilities will include: - Providing Tier 1 and Tier 2 support for end-users of the Avature platform. - Troubleshooting technical issues and escalating complex problems when necessary. - Maintaining service-level agreements (SLAs) for issue resolution. - Customizing workflows, forms, templates, and reports within Avature t...

Posted 2 months ago

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