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6.0 - 10.0 years

8 - 12 Lacs

Bengaluru

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We are currently seeking an experienced professional to join our team in the role of Assistant Vice President - Client Reporting And Performance Product Analyst Principal responsibilities Impact on Business The role will be responsible for supporting the Client Reporting team to ensure the accuracy of client statements and to support Front Office queries on client reports. Preparing customized reports on client Provide support to Operations regarding specific financial instrument behaviors. Perform periodic monitoring and data quality controls on performance and other relevant data for client statements Undertake investigations into detected / reporting errors and where appropriate raise incident tickets to have the issue resolved. Support platform changes / projects on client reporting. Provide first line of support to Customer Service Help Desk and Front Office reporting queries ensuring that responses are accurate and timely. Support continuous improvement of digital and non-digital reporting capabilities. Demonstrate team player attributes- collaborate & help colleagues within team and outside team wherever required, provide timely feedback on new and better ways of doing things, sharing ideas and best practices with the team. Assist in driving compliance as well as efficient work culture across all regions. Requirements Good understanding of financial products. Experience in reporting tools. Strong stakeholder management skills. Proven experience in an environment that demands organizational agility and getting results through effective management of processes. Ability to detect, identify and define problems then design effective solutions and implement appropriate controls. Self-motivated, driven and delivery focused, with a good understanding of project management disciplines and techniques. Highly adaptable with an ability to manage multiple tasks simultaneously and independently. Effective presentation, interpersonal, negotiation and analytical skills together with strong English verbal and written communication abilities. You ll achieve more at HSBC

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5.0 - 10.0 years

13 - 14 Lacs

Pune

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Project Manager - Manufacturing Innovation Availability: Full time Location: Pune, India Experience: 5+ years in project management experience preferred About TVARIT TVARIT GmbH specializes in developing and delivering cutting-edge artificial intelligence (AI) solutions for the metal industry, including steel, aluminum, copper, cast iron, and more. Our software products empower customers to make intelligent, data-driven decisions, driving advancements in Predictive Quality (PsQ), Predictive Maintenance (PdM), and Energy Consumption Reduction (PsE). With a strong portfolio of renowned reference customers, state-of-the-art technology, a talented research team from prestigious universities, and recognition through esteemed awards such as the EU Horizon 2020 AI Prize, TVARIT is recognized as one of the most innovative AI companies in Germany and Europe. About the Role We are looking for a Senior Project Manager to drive zero waste manufacturing innovations at our customers manufacturing plants. We are looking for a self-motivated person with a positive "can-do" attitude and excellent oral and written communication skills in English. As a project manager, you will play a key role in the implementation of our AI projects. Key Work Responsibilities Develop tailor-made change management strategies within the framework of digital transformation projects for Manufacturing Shopfloor. Assist project management division to build project management processes & templates. Set up detailed project planning and milestone tracking relating to Industry 4.0 implementations. Assessment of AI-Readiness of plants covering the topics of Sensors, PLCs, Traceability, Edge Devices, and Cloud Connectivity. Collaborate with stakeholders from customer plants to develop project scope, deliverables, goals, blockers, resources needed, etc. Conduct interviews and workshops as part of change management for the adoption of our AI products at customers plants. Lead customer meetings, manage expectations and build close relationships with customers to acquire their requirements. Manage interface among customers, external vendors, sales, product, and tech team to deliver projects successfully. Ensure continuous learning with respect to manufacturing innovation trends. Your Background Master s or bachelor s Degree in the engineering field of mechanical engineering, production engineering, industrial engineering or equivalent Strong project management skills from initiation to closure (scoping, structuring, work planning, status reporting tools, mgmt. updates) Experience in Industry 4.0 projects especially in the shopfloor digitalization, IIoT implementation, automation for manufacturing is essential. You are enthusiastic about digitization in production, e.g. for Industry 4.0, IIoT, MES, KI, predictive maintenance, and prescriptive quality use cases. Excellent presentation and communication (verbal and written in English and German) skills Ability to cope with ambiguity, especially in the project context Analytical mindset, innovative thinker, and collaborator Ability to mediate and bring cross-functional stakeholders with different objectives to agree on a consensus High degree of self-management and drive Strong customer orientation, ability to work in a team, flexibility, and willingness to travel are required. Preferred Skills Experience in the manufacturing or metal processing industry is a plus. We Offer Culture of innovation, creativity, learning, and even failure, we believe in bringing the best in you. Progressive leave policy for effective work-life balance. Get mentored by highly qualified internal resource groups and opportunity to avail industry-driven mentoring program, as we believe in empowering people. Multicultural peer groups and supportive workplace policies.

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5.0 - 10.0 years

13 - 15 Lacs

Mumbai

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JOB TITLE: Unilever International - Supply Chain Finance JOB LOCATION: India - Mumbai FUNCTION: Finance WORK LEVEL: 1C/1D REPORTS TO: Supply Chain Finance Manager Background: Unilever International (UI) is an alternative but complimentary route to market, servicing white space opportunities not exploited by local operating countries. It is a global business unit with 9 hubs (Singapore, US, UK, Korea, India, Dubai, France, Philippines and Australia) with a diverse range of products, with expertise in utilizing 3rd party distributors and consolidators to reach consumers in over 75 countries. UI have been operating successfully as an alternate RtM to complement MCOs to serve these white spaces through a network of 500+ market expansion service providers and specialists via seeding initiatives. The market expansion providers or distributors in countries provide brand building and customer development services to UI under the agreed operating frameworks using the brand toolkits provided. UI have strategically evolved its portfolio from availability led growth to seeding in the last 5 years. Job Purpose: UI SCF Assistant Manager / Sr Executive will play a true pivot role in the UI SC and UI Finance organization. The incumbent plays a key role in performance management, being directly involved in the definition of the UI strategy and ensuring it translates successfully in the annual results. The job provides a great opportunity to work with a large range of stakeholders in UI organization and comes with high exposure/visibility to UI leadership team. Responsibilities of the role: Product Cost : He/she will be responsible to ensure Best in class TP analytics and benchmarking to optimize sourcing network, deep understanding into underlying cost movement and work closely with Sourcing to capture low cost moments for key SKUs. Analyze and understand the impact of commodities price movement, and exchange rates to the cost and margin. Purchase price review and analysis, understand the drivers of the cost movement, perform cost benchmarking. Drive accountability behind the actions. Work closely with Procurement and Sourcing Unit Finance teams to improve TP Process. Cost Savings : He/she will responsible to drive cost conscious culture into all cross functional teams, provide full visibility into cost to serve and best in class benchmarking and work closely with all business teams (supply chain, procurement, business development) on new project, eg: new sourcing, alternative sourcing, cost saving project, capex investment, new business flow, etc). Create business case, analyze the cost and profitability, understand each components of the cost, challenge the price and cost necessarily. This also involves validating a savings Innovation Process : The role will be responsible to set up innovation partnering process, including analysis of new business opportunities and Projects via business case preparation, strategize profitable business models, financial flow modelling, recommend best cost to serve model and risk mitigation. Prepare financial framework to track post launch evaluation, make recommendation to tweak the model to delivery better KPIs. Capex : Design framework to track capex invested, volume commitment and cost movement. SC finance capabilities : Leads the development of new capabilities (Automation/ Centralization/ Elimination) and analytics giving the SC finance team to tools to operate with a higher level of effectiveness. Performance Management : He/she will be actively participating on driving profitability, managing risk, challenging business teams, managing costs across all UI Gross Business Units and P&L drivers; reviewing actuals vs forecast and flagging key issues to promote accountability and picking early warning signals to drive opportunities. Monthly cost forecasting, Month end review, Analysis, Drive Insights and Actions with focus on Cost. Candidate: Essential Experience: >3 years of experience in various Finance roles: Supply Chain, Business Partnering, Procurement, Financial Analytics In depth knowledge of Operational / Financial Processes: Master data management, Costing & Transfer pricing principles, Financial Accounting, Commercial support and decision support (including preparing financial models and ROI analysis) Experience in Investment evaluation, analysis and KPIs. Strong Analytical capabilities with bias to Drive Action. Advanced Microsoft Office skills, SAP and BW operational Knowledge Knowledge on reporting tools, eg: Power BI will be advantage. Soft Skills: Excellent interpersonal and communication skills Mature and highly credible individual with strong business and financial acumen Flexibility and comfortable working in a fast pace matrix reporting environment ability to operate independently and in a fast-paced environment Ability to earn respect and trust from senior management Self-driven, forward looking, results-oriented with a positive outlook and a clear focus Diligent and willing to be hands, roll up your sleeves Key Interfaces: UI Supply Chain Directors and VP UI Finance team in Singapore as well as other hubs Supply Chain team Business development team

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1.0 - 2.0 years

22 - 27 Lacs

Mumbai

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Posting Description WM Investment Risk & Analytics (IR&A) is responsible for review of first line fiduciary activities within the Private Bank. Reporting to the senior member of the team, you will participate in deep-dive reviews of fiduciary activities, metrics, new business or product initiatives, and control activities. You will work closely with other Risk Management colleagues, the Business, and key control functions including Legal, Compliance, Audit, and Control Management, to provide valuable reviews and feedback regarding fiduciary issues and emergent risks. Job Responsibility Aid in the review of client exceptions and deep dives Identify risk issues, trends and outliers. Perform reviews into such areas to identify gaps, recommend risk mitigation strategies and document review. Participate in monthly meetings with global fiduciary risk team members and senior Risk management to discuss risk issues within Investment Management Aid in the review of monthly global fiduciary metrics for Executive Management Reporting Maintain project trackers and document team follow-ups Produce ad hoc reports as needed and contribute to team projects Work with the team to enhance risk reporting tools and dashboards Required qualifications, capabilities, and skills Bachelors degree or equivalent in Finance, Engineering or similar fields. Master s degree in Finance or similar fields, CFA, FRM will be preferred Have work experience in the financial sector, either through full-time or internship positions Are inquisitive, with knowledge of data visualization tools (ex. Tableau) or programming (ex. Python) being an added advantage Appreciate the value of teamwork and working in partnership with others to accomplish our goals Use your knowledge to find answers to pressing problems and create workable solutions Can handle many different tasks and demonstrate a willingness to take on responsibilities that might lay outside your area of expertise Have strong verbal and written communication and presentation skills Posting Description WM Investment Risk & Analytics (IR&A) is responsible for review of first line fiduciary activities within the Private Bank. Reporting to the senior member of the team, you will participate in deep-dive reviews of fiduciary activities, metrics, new business or product initiatives, and control activities. You will work closely with other Risk Management colleagues, the Business, and key control functions including Legal, Compliance, Audit, and Control Management, to provide valuable reviews and feedback regarding fiduciary issues and emergent risks. Job Responsibility Aid in the review of client exceptions and deep dives Identify risk issues, trends and outliers. Perform reviews into such areas to identify gaps, recommend risk mitigation strategies and document review. Participate in monthly meetings with global fiduciary risk team members and senior Risk management to discuss risk issues within Investment Management Aid in the review of monthly global fiduciary metrics for Executive Management Reporting Maintain project trackers and document team follow-ups Produce ad hoc reports as needed and contribute to team projects Work with the team to enhance risk reporting tools and dashboards Required qualifications, capabilities, and skills Bachelors degree or equivalent in Finance, Engineering or similar fields. Master s degree in Finance or similar fields, CFA, FRM will be preferred Have work experience in the financial sector, either through full-time or internship positions Are inquisitive, with knowledge of data visualization tools (ex. Tableau) or programming (ex. Python) being an added advantage Appreciate the value of teamwork and working in partnership with others to accomplish our goals Use your knowledge to find answers to pressing problems and create workable solutions Can handle many different tasks and demonstrate a willingness to take on responsibilities that might lay outside your area of expertise Have strong verbal and written communication and presentation skills

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1.0 - 2.0 years

22 - 27 Lacs

Mumbai

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Posting Description WM Investment Risk & Analytics (IR&A) is responsible for review of first line fiduciary and suitability activities within the Private Bank and Wealth management. Reporting to the senior member of the team, you will participate in deep-dive reviews of fiduciary activities, metrics, new business or product initiatives, and control activities. You will work closely with other Risk Management colleagues, the Business, and key control functions including Legal, Compliance, Audit, and Control Management, to provide valuable reviews and feedback regarding fiduciary issues and emergent risks. Job Responsibility Aid in the review of client exceptions and deep dives Identify risk issues, trends and outliers. Perform reviews into such areas to identify gaps, recommend risk mitigation strategies and document review. Participate in monthly meetings with global fiduciary risk team members and senior Risk management to discuss risk issues within Investment Management Aid in the review of monthly global fiduciary metrics for Executive Management Reporting Maintain project trackers and document team follow-ups Produce ad hoc reports as needed and contribute to team projects Work with the team to enhance risk reporting tools and dashboards Required qualifications, capabilities, and skills Bachelors degree or equivalent in Finance, Engineering or similar fields. Master s degree in Finance or similar fields, CFA, FRM will be preferred Have work experience in the financial sector, either through full-time or internship positions Are inquisitive, with knowledge of data visualization tools (ex. Tableau) or programming (ex. Python) being an added advantage Appreciate the value of teamwork and working in partnership with others to accomplish our goals Use your knowledge to find answers to pressing problems and create workable solutions Can handle many different tasks and demonstrate a willingness to take on responsibilities that might lay outside your area of expertise Have strong verbal and written communication and presentation skills Posting Description WM Investment Risk & Analytics (IR&A) is responsible for review of first line fiduciary and suitability activities within the Private Bank and Wealth management. Reporting to the senior member of the team, you will participate in deep-dive reviews of fiduciary activities, metrics, new business or product initiatives, and control activities. You will work closely with other Risk Management colleagues, the Business, and key control functions including Legal, Compliance, Audit, and Control Management, to provide valuable reviews and feedback regarding fiduciary issues and emergent risks. Job Responsibility Aid in the review of client exceptions and deep dives Identify risk issues, trends and outliers. Perform reviews into such areas to identify gaps, recommend risk mitigation strategies and document review. Participate in monthly meetings with global fiduciary risk team members and senior Risk management to discuss risk issues within Investment Management Aid in the review of monthly global fiduciary metrics for Executive Management Reporting Maintain project trackers and document team follow-ups Produce ad hoc reports as needed and contribute to team projects Work with the team to enhance risk reporting tools and dashboards Required qualifications, capabilities, and skills Bachelors degree or equivalent in Finance, Engineering or similar fields. Master s degree in Finance or similar fields, CFA, FRM will be preferred Have work experience in the financial sector, either through full-time or internship positions Are inquisitive, with knowledge of data visualization tools (ex. Tableau) or programming (ex. Python) being an added advantage Appreciate the value of teamwork and working in partnership with others to accomplish our goals Use your knowledge to find answers to pressing problems and create workable solutions Can handle many different tasks and demonstrate a willingness to take on responsibilities that might lay outside your area of expertise Have strong verbal and written communication and presentation skills

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0.0 - 4.0 years

3 - 7 Lacs

Bengaluru

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You are a strategic thinker passionate about driving solutions in financial analysis. You have found the right team. As a Planning & Analysis Associate within the CAMP PXT Finance team, you will focus on partnering and supporting the team, playing a critical role in executing financial processes, analysis, reporting, and maintaining strict governance across a large matrixed organization. You will support all financial processes and reporting, including month-end, actuals, budget, and forecast of various financial and headcount metrics. You will also create, analyze, and distribute T&E and other direct expense reports, providing insights to product F&BMs and CAMP leadership. Additionally, you will manage headcount reporting and planning, assist with workforce position tracking, and provide ad-hoc financial analysis to senior management. Job Responsibilities Support all financial processes and reporting, including month-end, actuals, budget, forecast of various financial and headcount/resourcing metrics and scenarios/views, and variance analysis for the full CAMP PXT. Create, analyze, and distribute T&E and Other Direct Expense reports; support CAMP with monthly reporting, incorporating ad-hoc views, and provide insights to product F&BMs and CAMP leadership. Partner with CAMP Product Portfolio Operations (PPO) team to manage and allocate the total CAMP budget across its four products. Prepare headcount walk forwards, inclusive of in-seats, open requisitions, known leavers/estimated attrition, compared to approved forecast. Include product-level and US/India splits to assist in managing expense impacts and assessing risks and opportunities to the latest budget or forecast. Perform follow-up to confirm agreed-upon actions are completed (contractor reductions, old positions closed, joiners were on hired reports, checking forecast net growth vs actuals). Provide headcount reporting and planning with requisitions management, vendor management for the respective business managers for CAMP business across PXT, and manage the cost center hierarchy and changes requested to the same. Assist CAMP F&BM and PPO team with workforce position and requisition tracking and weekly approvals. Involve in the evolution of supporting Product and Tech, to include Design and D&A (Analytics and Data Owners) to provide a full PXT quad view of capacity/resource for the CAMP leadership team. Take on responsibility for bi-weekly/monthly headcount reporting from CAMP PPO team (SLT off-sites, Product Cabinets and Portfolio Reviews, EMR updates), inclusive of named joiners and known leavers. Gain overall knowledge and understanding of the CAMP portfolio and its value to CCB and JPMC. Expand responsibilities to include allocation reporting/oversight/analysis, assistance with vendor spends and accruals in line with forecast and recent spend approvals, as well as reporting on the status of business cases. Identify and leverage best practices from other PXT F&BM groups. Provide ad-hoc financial analysis to senior management on a frequent basis. Identify opportunities and recommend improvements for increased process and reporting efficiencies. Ensure data integrity, accuracy, and timeliness in all financial reporting and presentations. Adhere to internal compliance policies and other business reporting requirements. Required qualifications, capabilities, and skills Bachelor s degree required - degree in Finance, Accounting or Economics preferred 8+ years of experience Experience partnering in either a Finance and/or Business Management capacity and providing insights/recommendations to senior management Ability to present information in a clear and concise manner that tells the story behind financials in a compelling way Confident and personable attitude with the ability to face off with senior management at all levels, influence/handle difficult messages, problem solve, and resolve conflicts Detail oriented individual capable of completing reporting and analytics accurately, on a timely basis, and in a presentable manner Excellent written and verbal communication skills a must Individual must be able to work independently as well as in a team situation Excellent time management skills and ability to multi task and handle competing priorities under pressure Self-motivated individual to go beyond immediate responsibilities Timing - 200pm to 1100pm (may change for budget periods, adhocs and projects) Preferred qualifications, capabilities, and skills In-depth knowledge of Excel & PowerPoint and knowledge of Essbase and SAP preferable Knowledge of Tableau and Alteryx will be an added advantage Experience with visualization and reporting tools such as Tableau preferred You are a strategic thinker passionate about driving solutions in financial analysis. You have found the right team. As a Planning & Analysis Associate within the CAMP PXT Finance team, you will focus on partnering and supporting the team, playing a critical role in executing financial processes, analysis, reporting, and maintaining strict governance across a large matrixed organization. You will support all financial processes and reporting, including month-end, actuals, budget, and forecast of various financial and headcount metrics. You will also create, analyze, and distribute T&E and other direct expense reports, providing insights to product F&BMs and CAMP leadership. Additionally, you will manage headcount reporting and planning, assist with workforce position tracking, and provide ad-hoc financial analysis to senior management. Job Responsibilities Support all financial processes and reporting, including month-end, actuals, budget, forecast of various financial and headcount/resourcing metrics and scenarios/views, and variance analysis for the full CAMP PXT. Create, analyze, and distribute T&E and Other Direct Expense reports; support CAMP with monthly reporting, incorporating ad-hoc views, and provide insights to product F&BMs and CAMP leadership. Partner with CAMP Product Portfolio Operations (PPO) team to manage and allocate the total CAMP budget across its four products. Prepare headcount walk forwards, inclusive of in-seats, open requisitions, known leavers/estimated attrition, compared to approved forecast. Include product-level and US/India splits to assist in managing expense impacts and assessing risks and opportunities to the latest budget or forecast. Perform follow-up to confirm agreed-upon actions are completed (contractor reductions, old positions closed, joiners were on hired reports, checking forecast net growth vs actuals). Provide headcount reporting and planning with requisitions management, vendor management for the respective business managers for CAMP business across PXT, and manage the cost center hierarchy and changes requested to the same. Assist CAMP F&BM and PPO team with workforce position and requisition tracking and weekly approvals. Involve in the evolution of supporting Product and Tech, to include Design and D&A (Analytics and Data Owners) to provide a full PXT quad view of capacity/resource for the CAMP leadership team. Take on responsibility for bi-weekly/monthly headcount reporting from CAMP PPO team (SLT off-sites, Product Cabinets and Portfolio Reviews, EMR updates), inclusive of named joiners and known leavers. Gain overall knowledge and understanding of the CAMP portfolio and its value to CCB and JPMC. Expand responsibilities to include allocation reporting/oversight/analysis, assistance with vendor spends and accruals in line with forecast and recent spend approvals, as well as reporting on the status of business cases. Identify and leverage best practices from other PXT F&BM groups. Provide ad-hoc financial analysis to senior management on a frequent basis. Identify opportunities and recommend improvements for increased process and reporting efficiencies. Ensure data integrity, accuracy, and timeliness in all financial reporting and presentations. Adhere to internal compliance policies and other business reporting requirements. Required qualifications, capabilities, and skills Bachelor s degree required - degree in Finance, Accounting or Economics preferred 8+ years of experience Experience partnering in either a Finance and/or Business Management capacity and providing insights/recommendations to senior management Ability to present information in a clear and concise manner that tells the story behind financials in a compelling way Confident and personable attitude with the ability to face off with senior management at all levels, influence/handle difficult messages, problem solve, and resolve conflicts Detail oriented individual capable of completing reporting and analytics accurately, on a timely basis, and in a presentable manner Excellent written and verbal communication skills a must Individual must be able to work independently as well as in a team situation Excellent time management skills and ability to multi task and handle competing priorities under pressure Self-motivated individual to go beyond immediate responsibilities Timing - 200pm to 1100pm (may change for budget periods, adhocs and projects) Preferred qualifications, capabilities, and skills In-depth knowledge of Excel & PowerPoint and knowledge of Essbase and SAP preferable Knowledge of Tableau and Alteryx will be an added advantage Experience with visualization and reporting tools such as Tableau preferred

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2.0 - 8.0 years

4 - 8 Lacs

Bengaluru

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As a Sr Customer Experience Specialist here at Honeywell, you will play a crucial role in driving operational excellence and enhancing the overall customer experience. This role will involve collaborating with cross-functional teams, senior managers, and directors to identify areas for improvement and implement strategies to optimize operational processes. In this role, you will impact driving operational excellence, improving customer satisfaction, and ensuring the organization delivers a world-class customer experience. YOU MUST HAVE 2 years of proven experience in driving operational excellence and process improvement initiatives. Strong analytical and problem-solving skills. Excellent project management and organizational skills. Ability to collaborate and influence cross-functional teams. Experience in customer experience management is preferred. Proficient in data analysis and reporting tools. WE VALUE Bachelors degree in Business Administration or a related field (Masters degree preferred) Strong leadership and team management skills Ability to work in a fast-paced and dynamic environment. Innovative and solution-oriented mindset. Excellent interpersonal and relationship-building skills. Continuous learning and self-development mindset. YOU MUST HAVE 2 years of proven experience in driving operational excellence and process improvement initiatives. Strong analytical and problem-solving skills. Excellent project management and organizational skills. Ability to collaborate and influence cross-functional teams. Experience in customer experience management is preferred. Proficient in data analysis and reporting tools. WE VALUE Bachelors degree in Business Administration or a related field (Masters degree preferred) Strong leadership and team management skills Ability to work in a fast-paced and dynamic environment. Innovative and solution-oriented mindset. Excellent interpersonal and relationship-building skills. Continuous learning and self-development mindset. Key Responsibilities Collaborate with crossfunctional teams to identify areas for improvement in the customer experience Analyze customer feedback and data to identify trends and areas for improvement Develop and implement strategies to enhance the overall customer experience Monitor and track key performance indicators to measure the effectiveness of customer experience initiatives Provide regular updates and reports to senior management on the progress of customer experience initiatives Key Responsibilities Collaborate with crossfunctional teams to identify areas for improvement in the customer experience Analyze customer feedback and data to identify trends and areas for improvement Develop and implement strategies to enhance the overall customer experience Monitor and track key performance indicators to measure the effectiveness of customer experience initiatives Provide regular updates and reports to senior management on the progress of customer experience initiatives

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3.0 - 5.0 years

5 - 7 Lacs

Pune

Hybrid

Job Summary The Customer Support Excellence (CSE) Associate provides multi-channel support (phone, email, chat) to customers including end-users, dealers, and distributors. This role ensures prompt and accurate resolution of customer inquiries related to products and services, contributes to process improvement initiatives, supports technical coordination across cross-functional teams, and helps maintain high service quality and customer satisfaction. The role operates with limited supervision and may serve as a Subject Matter Expert (SME) or team lead on specific processes. Key Responsibilities Customer Support and Communication Provide customer assistance via toll-free numbers, emails, chat, and remote monitoring tools (e.g., PCC Power Command Cloud). Resolve customer issues, inquiries, and service requests (routine and non-routine) across all Cummins products and services. Document interactions and resolutions in Cummins systems (e.g., CDOS, Optimus). Close the communication loop with customers and ensure updates are logged regularly. Process and System Management Escalate complex issues to internal teams with proper documentation and follow-up. Maintain dashboards and system reports on daily/weekly/monthly basis. Update SOPs and documentation for frequently occurring issues. Coordination and Collaboration Interface with Field Service Engineers, Sales, Product Support, and other internal teams for faster resolution. Provide status updates and feedback to stakeholders and collect customer feedback for continuous improvement. Assist customers with part identification, order details, warranty, and service support information. Training, Knowledge Management, and SME Role Contribute to internal knowledge base and help onboard/train new team members. Provide accurate product and service literature, training program details, and support learning initiatives. Identify trends and gaps to support process enhancements. External Qualifications and Competencies Competencies Customer Focus Building strong relationships and delivering customer-centric solutions. Communicates Effectively Adapting communication styles for different audiences. Collaborates Working across boundaries to achieve shared goals. Action Oriented Taking initiative with high energy and urgency. Directs Work Delegating and removing obstacles to meet objectives. Manages Complexity & Conflict Solving complex problems while minimizing disruptions. Values Differences Embracing diversity and different perspectives. Technical/Functional Competencies Service Information Process Warranty Process Knowledge Service Documentation & Capability Management Education, Certifications, and Licensing Required : High School Diploma or Secondary Education Completion Certificate. Preferred : Bachelors degree in commerce, Science, Engineering, or Diploma in Engineering. Other : May require compliance with export controls or licensing regulations depending on location. Additional Responsibilities Unique to this Position Skills and Experience 3 to 5 years of customer service/support experience (preferably in a technical/engineering context). Basic field service knowledge: intermediate understanding of engine products is desirable. Proficient in multi-channel communication (email, chat, phone). Strong MS Office and dashboard/reporting tools skills. Experience working in rotational shifts (Morning: 7 AM to 4 PM; Afternoon: 1 PM to 10 PM). Experience handling escalation processes and interfacing with multiple stakeholders. Shift and Work Environment This role requires flexibility to work in rotational shifts. May involve occasional 24x7 support for critical service incidents or dealership assistance. Additional Notes (For Internal Use) This position contributes to the Customer Support Excellence team goals. Responsibilities include RCA participation, Optimus system management, and collaboration on continuous improvement projects. Candidates must demonstrate ownership of customer queries from initiation to closure.

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1.0 - 6.0 years

10 - 20 Lacs

Mumbai

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SUMMARY Job Description We are currently looking for skilled Real Time Analysts (RTA) to be part of our dynamic Workforce Management team. The successful candidate will be tasked with real-time monitoring, reporting, and performance analysis across operations, demonstrating a solid understanding of workforce metrics and operational KPIs. Key Responsibilities Monitoring and ensuring daily attendance; calculating and reporting attendance percentages. Analyzing and reporting on SLA adherence, occupancy, productivity, shrinkage, and attrition. Compiling headcount data across various processes and creating attrition reports. Tracking daily associate-wise AHT (Average Handle Time) and escalating any discrepancies. Generating daily reports such as calls offered, calls answered, and calls abandoned. Assisting in workforce planning and intraday management by monitoring real-time data. Collaborating with operations to guarantee service levels and staffing efficiency are maintained. Required Skills & Qualifications 1 3 years of experience in Real Time Analysis or Workforce Management. Profound understanding of WFM KPIs and formulas (SLA, AHT, Occupancy, Shrinkage, Attrition). Proficiency in MS Excel and reporting tools. Exceptional analytical and communication skills. Capability to thrive in a fast-paced environment and manage multiple tasks concurrently. Requirements Requirements: Bachelor’s degree in Business Administration, Management, or relevant field (preferred). Certification in Workforce Management or related field (a plus).

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3.0 - 4.0 years

5 - 7 Lacs

Phaltan

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Job Summary: The Facilities Technician HVAC/Mechanical Level II is responsible for supporting the maintenance and operation of facility systems, particularly HVAC and mechanical infrastructure, within a manufacturing or industrial environment. Working under moderate supervision and often as part of an apprenticeship or training program, this role involves performing preventive and corrective maintenance, troubleshooting system failures, and supporting facility improvement projects. The technician must comply with safety regulations, support asset reliability, and ensure facility operations align with organizational standards and customer needs. Key Responsibilities: Facilities Maintenance & Operation: Conduct preventive, predictive, and reactive maintenance on HVAC systems, air compressors, chillers, boilers, cooling towers, gas distribution systems, and mechanical utility infrastructure. Monitor and maintain utility systems such as STP/ETP, DG sets, pneumatic and filtration systems to ensure safe and continuous operations. Support facility infrastructure maintenance, including carpentry, plumbing, fabrication, and civil work. Use Building Management Systems (BMS) and maintenance software to track, assign, and document work orders. Assist with facility upgrade projects, asset replacements, and energy efficiency improvements. Troubleshooting & Diagnostics: Diagnose and repair malfunctioning HVAC/mechanical systems using standard tools and testing equipment. Evaluate system failures in real-time and apply corrective actions to minimize downtime. Ensure system components, such as motors, compressors, pumps, and fans, are operating at peak efficiency. Safety & Compliance: Adhere to Lockout/Tagout (LOTO) procedures and all industrial safety protocols. Conduct job safety assessments and identify potential hazards before performing work. Comply with Cummins Health, Safety, and Environmental (HSE) policies and contribute to a zero-incident workplace culture. Administrative & Project Support: Maintain maintenance documentation, prepare reports, and track facility performance indicators. Manage facility maintenance budgets and coordinate vendor services where needed. Participate in cross-functional teams and continuous improvement initiatives. Attend mandatory training and make progress toward certifications required by the apprenticeship or training program. External Qualifications and Competencies Core Competencies: Action Oriented Tackles tasks with urgency, energy, and focus. Collaborates Builds strong relationships and works well with others to meet shared objectives. Communicates Effectively Tailors communication for different audiences to ensure clarity and understanding. Customer Focus Keeps internal customers in mind, delivering solutions that enhance their experience. Decision Quality Makes sound, timely decisions that support operational continuity. Self-Development Seeks out learning opportunities to develop technical and professional skills. Values Differences Welcomes diverse perspectives and fosters an inclusive team environment. Technical Competencies: Emergency Preparedness Supports risk mitigation and readiness for events such as power failures, fires, and floods. Facilities Maintenance Assesses infrastructure condition and plans maintenance activities for long-term reliability. Facilities Operation Manages services such as lighting, HVAC, janitorial, and safety systems. Facility HVAC Technical Installs, troubleshoots, and maintains heating, ventilation, and cooling systems. Facility Electrical Technical Supports minor electrical maintenance activities in collaboration with other teams. Use of Maintenance Systems Proficient in using software tools for maintenance tracking and reporting. Qualifications: Education: High school diploma or equivalent required. Diploma in Mechanical Engineering or a related technical discipline preferred. Must meet eligibility criteria for regional apprenticeship or training program and pass any required entrance assessments. Certifications: HVAC, mechanical, or facility maintenance certifications are preferred but not mandatory at entry. Must be willing and eligible to complete formal certification requirements. Experience: 3-4 years of experience in plant facility and utility operations, including HVAC system maintenance. Exposure to preventive and predictive maintenance methodologies. Experience with breakdown response, system upgrades, and managing maintenance projects. Familiarity with safety procedures, especially in industrial and manufacturing settings. Skills: Proficient in Excel and presentation/reporting tools. Strong mechanical aptitude and troubleshooting skills. Ability to read mechanical, civil, and utility drawings. Good understanding of LOTO and industrial safety practices. Strong time management, organizational, and interpersonal skills. Physically able to work in challenging environments (heat, cold, confined spaces). Ability to handle budgets and basic inventory/spares planning. Work Environment & Conditions: Industrial/manufacturing setting with exposure to noise, temperature extremes, and operational hazards. Must be able to work flexible hours, including weekends or shifts if needed. Hands-on work involves climbing ladders, lifting tools/equipment, and working in confined or elevated spaces.

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10.0 - 12.0 years

12 - 16 Lacs

Chennai

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Posted On 02nd Jul, 2025 : Role TitleOracle Fusion ERP Program Manager Finance (Consultant) Engagement Type: Consulting / Contract Rate: 25 LPA to 28 LPA Location: Chennai Duration: 1 Year, extendable Start Date: July 25 Work Mode: On-site/Hybrid Role Overview: Company is seeking a senior Oracle Fusion ERP Program Manager Finance on a consulting basis as Oracle has been chosen as a Global ERP . The selected professional will lead and coordinate the Oracle Fusion Finance module implementation across multiple global entities, working closely with internal teams, implementation partners, and CXO-level stakeholders . This is a high-visibility role critical to ensuring the successful deployment and adoption of the new finance system across geographies. Key Responsibilities: Oversee the full lifecycle of Oracle Fusion Finance implementation, including modules like GL, AP, AR, Fixed Assets, Cash Management, Tax, and Budgeting. Collaborate with CXOs, Finance Heads, and Global Process Owners to gather requirements, validate solutions, and drive standardization. Manage vendor delivery, program governance, and stakeholder alignment across countries and business units. Define and monitor implementation timelines, issue logs, risk registers, and mitigation strategies. Coordinate data migration, UAT, training, and cutover planning for finance teams globally. Ensure adherence to finance compliance requirements, including multi-GAAP, multi-currency, and local statutory needs. Act as a liaison between business users and the Oracle implementation team to drive solution fitment and change management. Required Experience: Minimum 10 years of overall ERP experience , with at least 5 years in Oracle Fusion Finance Program Management . Successfully led at least two full-cycle Oracle Fusion Finance implementations in a global or multi-entity environment. Strong experience working with or for global manufacturing/logistics/Supply Chain organizations . Exceptional communication and stakeholder management skills, with ability to present to and influence CXO-level stakeholders . Hands-on knowledge of key Oracle Fusion Finance modules, including their configuration and integration points. Experience in managing multiple vendors, SI partners, and internal cross-functional teams. Preferred Skills & Certifications: Oracle Cloud Financials Certification PMP or PRINCE2 Certification Familiarity with SOX, statutory compliance, tax localization (India, UK, EU, ASEAN, US) Strong understanding of Oracle reporting tools (OTBI, FRS, Smart View) Key Skills : Company Profile A global self-led technology conglomerate, passionate for excellence and innovation, making difference to the businesses since 2003. Helping businesses of all sizes improve their efficiency and workflow, regardless of their industry.Discover cutting-edge ideas and insights from the world of technology and business.

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6.0 - 10.0 years

7 - 11 Lacs

Mumbai

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We are looking for a skilled professional to join our team as a Manager - DSMG - Recovery Pool in TATA CAPITAL LIMITED, located in the banking industry. The ideal candidate will have 6-10 years of experience and be able to work effectively in a fast-paced environment. Roles and Responsibility Manage and oversee the recovery pool process to ensure timely debt collection. Develop and implement strategies to improve recovery rates and reduce delinquencies. Collaborate with cross-functional teams to resolve customer complaints and issues. Analyze market trends and competitor activity to identify opportunities for growth. Monitor and report on key performance indicators to senior management. Ensure compliance with regulatory requirements and internal policies. Job Requirements Strong understanding of banking operations and regulations. Excellent communication and interpersonal skills. Ability to analyze data and make informed decisions. Experience in managing teams and leading projects. Strong problem-solving and negotiation skills. Familiarity with financial modeling and reporting tools.

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4.0 - 9.0 years

8 - 12 Lacs

Kakinada

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The Area Collections Head will be responsible for overseeing and managing the collections department in a designated geographical area. This role entails developing and implementing collection strategies to ensure efficient recovery of dues while maintaining positive customer relationships. The Area Collections Head will lead a team of collection agents, providing guidance, training, and performance management to ensure that targets are met. The individual will also be responsible for analyzing collection data and trends to identify areas for improvement, coordinating with other departments to resolve any issues, and ensuring compliance with legal and regulatory requirements. Key Responsibilities: - Develop and implement effective collection strategies tailored to the specific area. - Lead and manage a team of collection agents, providing coaching and support to improve performance. - Analyze collection reports and metrics to track performance and identify opportunities for improvement. - Ensure timely and efficient follow-up on overdue accounts while maintaining a customer-centric approach. - Collaborate with other departments, such as sales and customer service, to resolve disputes and improve overall customer satisfaction. - Monitor compliance with industry regulations and company policies related to collections. - Prepare and present regular reports on collection performance and trends to senior management. - Train and develop team members to enhance their skills and knowledge in collections. Skills and Tools Required: - Strong leadership and team management skills. - Excellent communication and interpersonal skills. - Proficiency in data analysis and reporting tools. - Familiarity with collections software and Customer Relationship Management (CRM) systems. - Strong problem-solving skills and the ability to make data-driven decisions. - Knowledge of legal regulations related to collections and debt recovery. - Ability to work under pressure and meet deadlines. - Strong negotiation skills and customer service orientation. - Experience in financial services or lending sectors is a plus.

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5.0 - 10.0 years

3 - 6 Lacs

Ahmedabad

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Skills (Mandatory): Strong understanding of construction techniques, materials, and site management . Ability to read drawings and execute work accordingly . Excellent problem-solving and team coordination skills. Skills (Preferred): Knowledge of basic digital documentation and reporting tools . Experience working with high-end finishes and detailing . Familiarity with contractor/vendor coordination for procurement and execution. Roles Responsibility Oversee on-site execution of architectural and interior projects. Work closely with the Project Lead, Principal Architect, and all Designers to ensure smooth coordination. Coordinate with architects, designers, contractors, and vendors. Ensure work is carried out as per design, quality standards, and safety regulations. Identify and solve on-site challenges efficiently. Track material usage, labor efficiency, and progress timelines. Report daily site updates and flag critical issues to the management. Required Qualification: Graduation/Diploma in any relevant field

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1.0 - 3.0 years

1 - 4 Lacs

Ahmedabad

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Basic understanding of project tracking tools (Trello, Asana, or similar). Good organizational and communication skills . Ability to document and follow up on project-related tasks. Skills (Preferred): Familiarity with MS Excel, Google Sheets, or other reporting tools . Basic knowledge of architectural or interior project workflows . Interest in learning forecasting and scheduling techniques . Roles Responsibility Assist in maintaining project schedules, task tracking, and coordination . Support the team in ensuring smooth communication between architects, designers, and clients. Help in preparing weekly client updates and monthly project reports . Document meeting discussions, follow up on action items, and update project timelines. Identify and flag potential delays or coordination gaps. Required Qualification: Graduation/Diploma in any relevant field

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4.0 - 9.0 years

6 - 11 Lacs

Bengaluru

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Position Summary... Drives the execution of multiple business plans and projects by identifying customer and operational needs; developing and communicating business plans and priorities; removing barriers and obstacles that impact performance; providing resources; identifying performance standards; measuring progress and adjusting performance accordingly; developing contingency plans; and demonstrating adaptability and supporting continuous learning. Provides supervision and development opportunities for associates by selecting and training; mentoring; assigning duties; building a team-based work environment; establishing performance expectations and conducting regular performance evaluations; providing recognition and rewards; coaching for success and improvement; and promoting a belonging mindset in the workplace. Promotes and supports company policies, procedures, mission, values, and standards of ethics and integrity by training and providing direction to others in their use and application; ensuring compliance with them; and utilizing and supporting the Open Door Policy. Ensures business needs are being met by evaluating the ongoing effectiveness of current plans, programs, and initiatives; consulting with business partners, managers, co-workers, or other key stakeholders; soliciting, evaluating, and applying suggestions for improving efficiency and cost-effectiveness; and participating in and supporting community outreach events. What youll do... What will you do: Defines the human resources strategy to support assigned business area by understanding strategic business goals and objectives advising on the execution of organizational change initiatives assessing human resources implications of various strategies providing guidance to business leaders on human resources issues Drives consistent execution of the companys human resource practices systems and personnel related activities by auditing human resources practices analyzing and interpreting reports creating action plans to resolve instances of noncompliance conducting observations and investigations developing and delivering human resources methodology and process training programs and providing human resources advice and consulting for managers What will you bring: Directs human resource and business data analysis and management by collaborating with cross functional partners to identify collect and analyze data conducting data analysis on cross functional data identifying and escalating risks and concerns interpreting and summarizing data for reports and presentations making data driven recommendations administrating and utilizing Share Point and other collaborative tools creating and maintaining reports reporting tools and templates and maintaining information security and confidentiality Manages and monitors compliance with federal state and local laws and regulations and company policies and procedures by keeping current on laws and regulations related to general human resource practices and regulations related to licensure and certification implementing and monitoring human resource compliance implementing action plans to improve performance and reduce instances of noncompliance and directing the management teams in ensuring confidentiality of information documentation and assigned records About Walmart Global Tech Imagine working in an environment where one line of code can make life easier for hundreds of millions of people. Thats what we do at Walmart Global Tech. Were a team of software engineers, data scientists, cybersecurity experts and service professionals within the worlds leading retailer who make an epic impact and are at the forefront of the next retail disruption. People are why we innovate, and people power our innovations. We are people-led and tech-empowered. . Flexible, hybrid work . Benefits . Belonging . At Walmart, our vision is everyone included. By fostering a workplace culture where everyone is and feels included, everyone wins. Our associates and customers reflect the makeup of all 19 countries where we operate. By making Walmart a welcoming place where all people feel like they belong, were able to engage associates, strengthen our business, improve our ability to serve customers, and support the communities where we operate. Equal Opportunity Employer Walmart, Inc., is an Equal Opportunities Employer By Choice. We believe we are best equipped to help our associates, customers and the communities we serve live better when we really know them. That means understanding, respecting and valuing unique styles, experiences, identities, ideas and opinions while being welcoming of all people. Minimum Qualifications... Minimum Qualifications:Bachelors degree in Human Resources, Business or related field and 4 years experience in human resources or related area OR 6 years experience in human resources or related area. Preferred Qualifications... Primary Location...

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19.0 - 26.0 years

20 - 27 Lacs

Faridabad

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EHS Responsibilities: Lead the development and implementation of EHS policies, procedures, and systems across all sites. Ensure compliance with Factories Act, OSHA, ISO 14001, ISO 45001 , and other statutory requirements. Drive risk assessments, HAZOP, HIRA, safety audits, and accident investigations. Lead emergency preparedness, fire safety, waste management, and hazardous material handling protocols. Promote a safety-first culture through training, behavioral safety, and continual improvement programs. ESG Responsibilities: Develop and execute ESG strategies aligned with global best practices and business goals. Track and report ESG metrics such as energy efficiency, carbon emissions, waste recycling, and social impact. Collaborate with CSR, HR, and finance teams to integrate ESG into organizational decision-making. Ensure regulatory disclosures, stakeholder communication, and sustainability reporting (e.g., GRI, BRSR). Liaise with third-party auditors and agencies for ESG assessments and certifications. Key Skills & Competencies: In-depth knowledge of EHS legislation , compliance standards, and sustainability frameworks . Proven ability to implement zero-incident culture , carbon footprint reduction , and ESG risk mitigation . Strong leadership, stakeholder management, and communication abilities. Proficiency in ESG reporting tools , MSDS , EHS dashboards , and statutory portals . Educational Qualification: B.E./B.Tech in Environment / Chemical / Mechanical / Industrial Safety Ehs & Esg, Hes, Ehs

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0.0 - 8.0 years

2 - 10 Lacs

Kurnool

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Job Title: Sales Officer Company Name: Kinara Capital Job Description: As a Sales Officer at Kinara Capital, you will be responsible for generating new business opportunities and building relationships with potential clients. You will work closely with the sales team to identify target markets, develop sales strategies, and promote our financial products and services to small and medium-sized enterprises. Your primary goal will be to meet or exceed sales targets while ensuring customer satisfaction and fostering long-term partnerships. Key Responsibilities: - Identify and reach out to potential clients through various channels, including networking, cold calling, and referrals. - Conduct thorough needs assessments to understand clients financial requirements and tailor solutions accordingly. - Present and demonstrate Kinara Capitals financial products and services effectively to clients. - Negotiate terms and close sales deals, ensuring alignment with company policies and ethics. - Maintain a comprehensive sales pipeline and provide regular updates to the sales manager. - Collaborate with marketing and product teams to enhance product offerings and customer engagement strategies. - Attend industry events and trade shows to expand your professional network and promote the companys services. - Provide excellent customer service and support throughout the sales process and post-sale phase. Skills and Qualifications: - Bachelor s degree in business, finance, or a related field. - Proven experience in sales, preferably in financial services or lending. - Strong communication and interpersonal skills. - Excellent negotiation and closing skills. - Ability to work independently and as part of a team in a fast-paced environment. - Familiarity with CRM software and sales tracking tools. - Knowledge of the finance industry and an understanding of small business lending processes is a plus. - Self-motivated with a results-driven approach. Tools and Technologies: - Customer Relationship Management (CRM) software (e.g., Salesforce, Zoho CRM). - Microsoft Office Suite (Excel, Word, PowerPoint). - Sales analytics and reporting tools. - Communication tools (e.g., email, phone, video conferencing platforms). - Social media platforms for networking and marketing (LinkedIn, Twitter). This Sales Officer position offers an excellent opportunity to contribute to Kinara Capitals mission of providing financial solutions to businesses while growing your career in a dynamic and supportive environment.

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6.0 - 9.0 years

8 - 11 Lacs

Hyderabad

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Candescent is the largest non-core digital banking provider. We bring together the transformative technologies that power and connect account opening, digital banking and branch solutions for banks and credit unions of all sizes on any core. Our Candescent solutions power the top three U.S. mobile banking apps and are trusted by banks and credit unions of all sizes. We offer an extensive portfolio of industry-leading products and services with an extensible ecosystem of out-of-the-box and integrated partner solutions. In addition, our API-first architecture and developer tools enable financial institutions to optimize and expand upon their existing capabilities by seamlessly integrating custom-built or third-party solutions. And our connected in-person, remote and digital experiences reinvent customer service across all channels. Self-service configuration and marketing tools give financial institutions greater control of their branding, targeted messaging and overall user experience. And data-driven analytics and reporting tools provide valuable insights to help drive continued growth and profitability. From conversions and implementations to custom development and customer care, our clients get expert, end-to-end support at every step. Exp: 6-9 Years Location: Hyderabad Develop high quality software which meets requirements, promote re-use of software components and facilitates ease of support. Stay current with technology and form best practices. Possess good understanding of design patterns. Practice Agile development and become familiar with Continuous Improvement, Six Sigma Lean principles, and the Scaled Agile Framework. Analyse, design and implement software mechanisms to improve code stability, performance, and reusability. Participate in code review sessions. Provide input and technical content for customer facing documentation, user help materials and customer training. Create high quality documentation, where necessary, for example functional specifications and unit test specifications. Practice TDD/BDD, conduct unit tests, track problems, and implement changes to ensure adherence to test plan for functional and non-functional requirements. Offers of employment are conditional upon passage of screening criteria applicable to the job. EEO Statement Integrated into our shared values is Candescent s commitment to diversity and equal employment opportunity. All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law. Candescent is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people. Every individual at Candescent has an ongoing responsibility to respect and support a globally diverse environment. Statement to Third Party Agencies To ALL recruitment agencies: Candescent only accepts resumes from agencies on the preferred supplier list. Please do not forward resumes to our applicant tracking system, Candescent employees, or any Candescent facility. Candescent is not responsible for any fees or charges associated with unsolicited resumes.

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0.0 - 1.0 years

2 - 3 Lacs

Bengaluru

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aria-label="Job description"> Company Description About M3: A Japanese global leader in the provision of ground-breaking and innovative technological and research solutions to the healthcare industry. The M3 Group operates in the US, Asia, and Europe with over 5.8 million physician members globally via its physician websites which include mdlinx.com, m3.com, research.m3.com, Doctors.net.uk, medigate.net, and medlive.cn. M3 Inc. is a publicly traded company on the Tokyo Stock Exchange (jp:2413, NIKKEI 225) with subsidiaries in major markets including the US, UK, Japan, South Korea, and China, and in 2020 was ranked in Forbes Global 2000 list. The M3 Group provides services to healthcare and the life science industry. In addition to market research, these services include medical education, ethical drug promotion, clinical development, job recruitment, and clinic appointment services. M3 has offices in Japan, UK, France, Germany, Brazil, Sweden, China, USA, and South Korea, as well as India. Job Description Business Unit Mission : M3 Global Research, part of M3 Inc., provides the most comprehensive and highest quality market research recruitment and support services available to the industry with relationships reaching respondents in more than 70 countries worldwide. M3 Global Research maintains ISO 26362 and 27001 certifications with the highest quality data collection and project management capabilities that cover the spectrum of quantitative and qualitative techniques utilized today. M3 services incorporate all of the most advanced statistical and attitudinal methodologies allowing clients to provide world-class offerings and support services to their end-client customers throughout multiple industry sectors. Due to our continued growth and expansion, M3 is seeking a Quantitative Fieldwork Coordinator to join our Market Research team. The Fieldwork Coordinator is responsible for all aspects of recruitment for quantitative and qualitative projects in the US market and assisting the Project Managers in making sure studies are delivered in accordance with the specs given by the client. The Fieldwork Coordinator liaise with other team members to deliver the project, being fully responsible for the sampling and setup aspects of the allocated projects. The Quantitative Fieldwork Coordinator is one of the key team members in the execution of the quantitative project, and is responsible for field management and sample strategies, and will be accountable for coordinating with respondents and vendors. They will assist with the set-up of the study and other project requirements as needed. Essential Duties and Responsibilities: The Fieldwork Coordinator responsibilities listed below are inclusive but not limited to Execute end to end project related tasks which include (but not exclusively) link setup, link testing, set up and delivery of study invitations via custom tools, manage exclusion lists, and incentive reconciliation. Manage and control of sampling for the allocated projects from the setup for internal invites to custom recruitment. Excellent understanding of project recruitment methodology for studies; coordinate with project assistants to best utilize available options for maximum results. Build a sampling plan for the projects allocated. Liaise with other teams to maximize internal sample resources via phone recruitment, custom emails and other custom recruitment solutions. Review projects on a regular basis and inform project managers when internal sampling strategies have been exhausted. Provide recruitment update to the project management team upon request. Ensure projects are completed in line with timelines stipulated by the client. Come up with alternative sampling strategies when internal panel sample is not sufficient to reach total sample sizes of projects. Track, monitor and report on sampling performance at a project level. Have an excellent understanding of the M3 sampling, emailing and reporting tools to ensure they are used to the best of their capabilities in supporting project deliverability. Address Project Managers and other stakeholders requests in timely manner Attend meetings with PMs regarding assigned projects to ensure project specifications, client needs, timelines, and responsibilities are understood. Takes notes and fill checklists during key meetings and share them with the attendees afterwards Host internal or setup external market research pretest/pilot interviews for clients, and ensure interviews are conducted on time and as planned. This will require direct client and respondent interactions. Track, monitor and report on custom recruitment performance. Support PMs ensuring that projects are closed and ready for invoicing in a timely manner Setup Dynamic Audiences on projects based on the clients specifications. Essential Job functions: Including, but not limited to the following: Maintain regular and punctual attendance Work cooperatively with others Comply with all company policies and procedures Communicate (verbally and written) in a timely manner with clients and internal stakeholders Adopt new procedures and processes Supervisory Responsibility: No Outcomes: Keep M3 outsourced project recruitment rate under the given KPIs per market Achieve monthly revenue, profit, and CSS targets on assigned projects - 6.5 or higher, 46.9%+ GP Improve panel user experience by achieving 85% Dynamic Audience usage, and 50% efficiency of the tool. High process adherence Have an excellent understanding of the M3 platforms and dynamic audience, emailing and reporting tools to ensure they are used to the best of their capabilities in supporting project deliverability and provide detailed feedback on changes to tools and processes. Custom recruitment effectiveness - maintain outsource rate at 5% or lower for US HCPs surveys. Competencies: Communication - able to clearly communicate with client and internal stakeholders effectively. Teamwork - Be able to work as part of a team and show flexibility in the tasks they are asked to perform Detail oriented - Ensure accuracy and display excellent attention to detail Independently motivated - inspired by working in a dynamic environment, and able to prioritize tasks throughout the workday Comfortable with change, ability to derive opportunity from uncertainty Responsive and able to work well under pressure Ability to help manage multiple projects accurately and on time in a fast-paced environment, where deadlines can move, and other changes often occur in real time. Qualifications Bachelor s degree or equivalent required Relevant coursework in market research or healthcare preferred but not required. Additional Information Minimum Experience: 0 - 1 year of market research experience Willing to work in US EST hours. Knowledge, Skill, Ability: Exceptional written and verbal communication skills, with demonstrated knowledge of English grammar rules Strong Microsoft Office skills (Excel) and quick learner of new technologies/software Must have basic math skills, with the ability to calculate incidence rate, response rates profit, etc Interest / natural curiosity or previous experience /exposure within the healthcare space Exhibit strong critical thinking skills and take initiative to improve skills and troubleshoot proactively with PM using all available resources to support project success Ability to work autonomously and in a team environment to successfully meet study specific and departmental objectives. Self-motivated and able to (re)prioritize tasks throughout the workday Exceptional time management, organizational skills, attention to detail and ability to multitask Fluent in English

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3.0 - 8.0 years

5 - 9 Lacs

Hyderabad

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Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : SAP Document and Reporting Compliance Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Developer, you will design, build, and configure applications to meet business process and application requirements. A typical day involves collaborating with team members to understand project needs, developing innovative solutions, and ensuring that applications are aligned with business objectives. You will engage in problem-solving discussions and contribute to the overall success of the projects you are involved in, while also focusing on continuous improvement and efficiency in application development. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Assist in the documentation of application processes and workflows.- Engage in code reviews and provide constructive feedback to peers. Professional & Technical Skills: - Must To Have Skills: Proficiency in SAP Document and Reporting Compliance.- Strong understanding of application development methodologies.- Experience with integration of SAP solutions with other business applications.- Familiarity with data management and reporting tools.- Ability to troubleshoot and resolve application issues effectively. Additional Information:- The candidate should have minimum 3 years of experience in SAP Document and Reporting Compliance.- This position is based at our Hyderabad office.- A 15 years full time education is required. Qualification 15 years full time education

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5.0 - 10.0 years

10 - 15 Lacs

Hyderabad

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Job Title: Sales Coordinator Reports to: Senior Director Location: Hyderabad Job Summary: Were seeking a highly organized and detail-oriented Sales Coordinator to support our sales team in driving business growth in the IT infrastructure and managed services space. The successful candidate will be responsible for coordinating sales activities, managing sales-related administrative tasks, and ensuring seamless communication between sales teams, customers, and internal stakeholders. Key Responsibilities: 1. Sales Support: - Coordinate sales activities, including scheduling meetings, demos, and calls. - Prepare sales materials, such as presentations, proposals, and quotes. - Ensure accurate and timely delivery of sales-related documents. 2. Customer Relationship Management: - Update CRM systems with accurate customer information and sales activity data. - Manage customer communication, including emails, calls, and meetings. 3. Sales Administration: - Manage sales-related paperwork, including contracts, orders, and invoices. - Coordinate with internal teams, such as finance and operations, to ensure smooth sales process. 4. Data Management: - Maintain accurate and up-to-date sales data, including customer information and sales performance metrics. - Provide sales analytics and insights to support sales strategy and decision-making. 5. Communication: - Ensure effective communication between sales teams, customers, and internal stakeholders. - Respond to customer inquiries and resolve issues in a timely and professional manner. Requirements: - 5-10 years of experience in sales coordination or a similar role. - Strong organizational and time management skills. - Excellent communication and interpersonal skills. - Proficiency in CRM systems, such as Microsoft dynamics/Zoho/Salesforce or similar. - Ability to work in a fast-paced environment and prioritize multiple tasks. Nice to Have: - Experience in the IT infrastructure and managed services industry. - Knowledge of sales processes and methodologies. - Familiarity with sales analytics and reporting tools. What We Offer: - Competitive salary and benefits package. - Opportunity to work with a dynamic and growing organization. - Collaborative and supportive team environment. If youre a motivated and detail-oriented individual with excellent communication skills, wed love to hear from you!

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7.0 - 11.0 years

8 - 12 Lacs

Hyderabad

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Skill required: Incentive Compensation & Trade Promotion - Pricing & Profitability Optimization Designation: Sales Prog & Incentive Mgmt Specialist Qualifications: Any Graduation Years of Experience: 7 to 11 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Transforming sales to become a future-ready and digital B2B revenue engine.The team helps assess, design, build and implement best practices on process, organization, and technology to create, execute, and run a collaborative sales and support roles.A set of techniques and processes that support defining a pricing strategy, creating a pricing model, and ensuring differentiated value for the opportunity pursuit. What are we looking for "- Domain experience in sales operations, sales enablement, sales excellence, or a similar role within a fast-paced, dynamic environment.- Strong understanding of sales principles and methodologies- Expertise in managing sales operations back office processes with knowledge of operations processes, tools and technology.- Strong analytical skills with proficiency in data manipulation and reporting tools- Expertise in sales performance metrics, incentive plan design, and compensation methodologies- Excellent communication and interpersonal skills to effectively collaborate with diverse stakeholders- Proven leadership abilities to manage and motivate a team- Experience with CRM systems and incentive compensation software- Financial acumen and understanding of budgeting and forecasting- Bachelor s degree in Business Administration, Finance, or a related field ""- Ability to establish strong client relationship- Ability to manage multiple stakeholders- Adaptable and flexible- Agility for quick learning- Negotiation skills- Process-orientation- Collaboration and interpersonal skills"Varisense, Anaplan, Calidus Roles and Responsibilities: "An ""Incentives Management Team Lead"" is responsible for overseeing the design, implementation, and ongoing management of incentive programs within an organization, leading a team to ensure accurate calculations, timely payouts, and alignment with business goals, while collaborating with cross-functional teams to optimize incentive strategies and compliance with relevant regulations; key duties include developing incentive plans, analyzing performance data, resolving disputes, and driving process improvements to maximize program effectiveness. Key Responsibilities:Incentive Plan Design & Development:Collaborate with sales, marketing, and HR to design and implement incentive plans aligned with business objectives and performance metrics. Develop complex incentive structures, including quota setting, target calculations, and payout formulas. Ensure clear communication of incentive plans to all eligible employees. Data Analysis & Reporting:Analyze sales performance data to assess the effectiveness of incentive programs and identify areas for improvement. Generate comprehensive reports on incentive payouts, sales trends, and key performance indicators (KPIs) for management review. Utilize data analytics tools to identify patterns and insights to optimize incentive plans. Team Management & Leadership:Lead and mentor a team of incentive analysts responsible for data management, calculation, and payout processing. Assign tasks, provide coaching, and develop team skills to ensure operational efficiency. Foster a collaborative work environment and promote continuous improvement within the team. Compliance & Governance:Ensure adherence to all applicable incentive compensation regulations and company policies. Monitor incentive plan compliance, identify potential issues, and implement corrective actions. Conduct regular audits and reviews to maintain data accuracy and compliance. Stakeholder Management:Collaborate with cross-functional teams including sales leadership, finance, HR, and IT to address incentive program related issues and implement necessary changes. Communicate incentive plan updates and address inquiries from sales representatives and managers. " Qualification Any Graduation

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5.0 - 10.0 years

11 - 15 Lacs

Hyderabad

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Job Title: Sales Coordinator Reports to: Senior Director Location: Hyderabad Job Summary: Were seeking a highly organized and detail-oriented Sales Coordinator to support our sales team in driving business growth in the IT infrastructure and managed services space. The successful candidate will be responsible for coordinating sales activities, managing sales-related administrative tasks, and ensuring seamless communication between sales teams, customers, and internal stakeholders. Key Responsibilities: 1. Sales Support: - Coordinate sales activities, including scheduling meetings, demos, and calls. - Prepare sales materials, such as presentations, proposals, and quotes. - Ensure accurate and timely delivery of sales-related documents. 2. Customer Relationship Management: - Update CRM systems with accurate customer information and sales activity data. - Manage customer communication, including emails, calls, and meetings. 3. Sales Administration: - Manage sales-related paperwork, including contracts, orders, and invoices. - Coordinate with internal teams, such as finance and operations, to ensure smooth sales process. 4. Data Management: - Maintain accurate and up-to-date sales data, including customer information and sales performance metrics. - Provide sales analytics and insights to support sales strategy and decision-making. 5. Communication: - Ensure effective communication between sales teams, customers, and internal stakeholders. - Respond to customer inquiries and resolve issues in a timely and professional manner. Requirements: - 5-10 years of experience in sales coordination or a similar role. - Strong organizational and time management skills. - Excellent communication and interpersonal skills. - Proficiency in CRM systems, such as Microsoft dynamics/Zoho/Salesforce or similar. - Ability to work in a fast-paced environment and prioritize multiple tasks. Nice to Have: - Experience in the IT infrastructure and managed services industry. - Knowledge of sales processes and methodologies. - Familiarity with sales analytics and reporting tools. What We Offer: - Competitive salary and benefits package. - Opportunity to work with a dynamic and growing organization. - Collaborative and supportive team environment. If youre a motivated and detail-oriented individual with excellent communication skills, wed love to hear from you!

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2.0 - 7.0 years

15 - 30 Lacs

Bengaluru

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About the Team As Business Analysts, its on us to dive into data and derive insights from it. These then become actionable solutions in the form of changes, improvements, upgrades and new features. As a Business Analyst at Meesho, you will play a crucial role in identifying, improving, and developing technology solutions that drive our strategic goals. This is a tremendous opportunity to learn about high-priority initiatives and collaborate with colleagues throughout the firm and across teams. We work at the intersection of business and technology, continuously developing our leadership, management and communication skills in the process. The exact team you will be working with will be decided during or after the hiring process. Regardless, you are sure to learn and grow and have fun doing so too. Each of our teams at Meesho has its own fun rituals from casual catch-ups to bar hopping, movies nights, and games. About the Role As a Senior Business Analyst, you will work on improving the reporting tools, methods, and processes of the team you are assigned to. You will also create and deliver weekly, monthly, and quarterly metrics critical for tracking and managing the business. You will manage numerous requests concurrently and strategically, prioritising them when necessary. You will actively engage with internal partners throughout the organisation to meet and exceed customer service levels and transport-related KPIs. You will brainstorm simple, scalable solutions to difficult problems, and seamlessly manage projects under your purview. You will maintain excellent relationships with our users and in fact, advocate for them while keeping in mind the business goals of your team. What you will do Create various algorithms for optimizing demand and supply data Conduct analysis and solution-building based on insights captured from data Give insights to management and help in strategic planning Analyze metrics, key indicators and other available data sources to discover root causes of process defects Support business development and help to create efficient designs and solution processes Determine efficient utilization of resources Research and implement cost reduction opportunities Must have skills /MBA in any discipline 2+ years of experience as a Business Analyst Proficiency in Advanced Excel and Advanced SQL (must-have) and Python(must have) Understanding of basic statistics and probability concepts Proven problem-solving skills

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