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1.0 - 5.0 years
0 - 0 Lacs
chennai, tamil nadu
On-site
As a Support Executive at our company, your role will involve resolving L1 Support issues assigned by the L0 team. You will be responsible for monitoring help desk tickets, closing them in the system, and maintaining the status tracker. Additionally, you will prepare user manuals for new FICO issues, demonstrate expertise in end-to-end sales, A/P, and A/R, and resolve regular FICO L0 issues while maintaining the status tracker of issue resolution. Your knowledge of SAP FICO standard report execution will be crucial in this role. You will also need to understand issue complexity and effectively communicate with the L0 team. Qualifications required: - 1-2 years of experience in a similar role - Proficiency in SAP FICO standard report execution - Strong problem-solving skills - Ability to work effectively in a team environment - Excellent communication skills Please note that the salary for this position ranges from 2.0 LPA to 3.5 LPA. Candidates with no gaps in their education and career are preferred for this role.,
Posted 1 day ago
1.0 - 5.0 years
0 - 0 Lacs
chennai, tamil nadu
On-site
You will be responsible for understanding L1 support issues and resolving them based on assignments received from the L0 team. Additionally, you will monitor help desk tickets and ensure timely closure in the system. Furthermore, you will be required to prepare User Manuals and Standard Operating Procedures (SOPs) for new PP objects. Having expertise in the end-to-end production lifecycle and production master will be essential for this role. A good understanding of the Material Requirement Planning (MRP) process and Goods Receipt/Goods Issue (GR/GI) activity is also necessary. You should possess knowledge of SAP PP tables and be able to execute reports effectively. In this position, it will be important to assess the complexity of issues and effectively handle the L0 team. Understanding interfaces and monitoring background jobs will be part of your responsibilities. Moreover, familiarity with ABAP debugging and maintaining interface table data will be required for this role. Candidates with a continuous educational and career background without any gaps will be preferred for this position. The salary range for this role is between 2.0 LPA to 3.5 LPA.,
Posted 1 month ago
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