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Technical Support Specialist(Product Support) Magnitude Software Ind Pvt.Ltd

4.0 - 7.0 years

0 Lacs

hyderabad, telangana, india

On-site

Job Description The Technical Support Engineer is critical to the long-term satisfaction and retention of our corporate and broker clients. In this role you will be a point of contact interacting with insightsoftware Engineering and Product teams, responsible for reporting product defects on behalf of the support and services teams and our corporate clients. You will work collaboratively across those teams to prioritize features for inclusion in each product update and act as a subject matter expert for our engineers. You will also work with our corporate clients on questions and issues relating to data interfaces, file feeds, automated processes, and reporting needs. Provide resolutions and...

Posted 2 months ago

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