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Customer Support Engineer WeP Solutions

5.0 - 9.0 years

0 Lacs

kolkata, west bengal

On-site

Role Overview: You will be responsible for repairing printers and copiers, including A3/A4 color and mono, DMP, and LMP printers. Your role will also involve providing technical support for Kyocera and other multi-brand A3/A4 color and mono printers. With over 5 years of experience in this field, you will have a good understanding of Outlook and MS Excel. Additionally, you will be expected to handle remote installations and troubleshoot desktop and printer issues. As a team leader, you will provide support to your team and manage service partners, including adding new partners, reviewing their performance, and offering technical support. This role will require you to monitor calls at a state...

Posted 1 month ago

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