Reno Platforms

12 Job openings at Reno Platforms
Customer Service Manager in Delhi, Ghaziabad, Guwahati, Gurgaon, Indore, Kanpur Dehat, Noida, Lucknow (Hybrid) Akbarpur,Uttar Pradesh,India 15 years None Not disclosed On-site Full Time

Key Responsibilities Serve as the primary point of contact for assigned university and institutional clients Develop and maintain strong relationships with key stakeholders at client organizations Ensure successful implementation and adoption of our technology solutions, digitization services, and ERP systems Conduct regular check-ins and reviews to assess client satisfaction and identify growth opportunities Collaborate with internal teams to resolve client issues and improve product offerings Analyze client usage data to provide insights and recommendations for optimization Create and deliver training materials and sessions for clients Assist in upselling and cross-selling additional services to existing clients About Company: Reno Platforms aims to build an entire operating system for premier education institutions of this country. Trusted by 100+ premier institutions including IITs, IIMs, Ashoka University, Royal Global Group, GD Goenka Group and many more! With a combined experience of 15+ years in the education industry and working with 100+ institutions, we bring our combined expertise to build revolutionary products that solve complex problems of education institutions at any scale.

Customer Service Manager in Delhi, Ghaziabad, Guwahati, Gurgaon, Indore, Kanpur Dehat, Noida, Lucknow (Hybrid) Noida,Uttar Pradesh,India 15 years None Not disclosed On-site Full Time

Key Responsibilities Serve as the primary point of contact for assigned university and institutional clients Develop and maintain strong relationships with key stakeholders at client organizations Ensure successful implementation and adoption of our technology solutions, digitization services, and ERP systems Conduct regular check-ins and reviews to assess client satisfaction and identify growth opportunities Collaborate with internal teams to resolve client issues and improve product offerings Analyze client usage data to provide insights and recommendations for optimization Create and deliver training materials and sessions for clients Assist in upselling and cross-selling additional services to existing clients About Company: Reno Platforms aims to build an entire operating system for premier education institutions of this country. Trusted by 100+ premier institutions including IITs, IIMs, Ashoka University, Royal Global Group, GD Goenka Group and many more! With a combined experience of 15+ years in the education industry and working with 100+ institutions, we bring our combined expertise to build revolutionary products that solve complex problems of education institutions at any scale.

Customer Service Manager in Delhi, Ghaziabad, Guwahati, Gurgaon, Indore, Kanpur Dehat, Noida, Lucknow (Hybrid) Ghaziabad,Uttar Pradesh,India 15 years None Not disclosed On-site Full Time

Key Responsibilities Serve as the primary point of contact for assigned university and institutional clients Develop and maintain strong relationships with key stakeholders at client organizations Ensure successful implementation and adoption of our technology solutions, digitization services, and ERP systems Conduct regular check-ins and reviews to assess client satisfaction and identify growth opportunities Collaborate with internal teams to resolve client issues and improve product offerings Analyze client usage data to provide insights and recommendations for optimization Create and deliver training materials and sessions for clients Assist in upselling and cross-selling additional services to existing clients About Company: Reno Platforms aims to build an entire operating system for premier education institutions of this country. Trusted by 100+ premier institutions including IITs, IIMs, Ashoka University, Royal Global Group, GD Goenka Group and many more! With a combined experience of 15+ years in the education industry and working with 100+ institutions, we bring our combined expertise to build revolutionary products that solve complex problems of education institutions at any scale.

Customer Service Manager in Delhi, Ghaziabad, Guwahati, Gurgaon, Indore, Kanpur Dehat, Noida, Lucknow (Hybrid) Gurgaon,Haryana,India 15 years None Not disclosed On-site Full Time

Key Responsibilities Serve as the primary point of contact for assigned university and institutional clients Develop and maintain strong relationships with key stakeholders at client organizations Ensure successful implementation and adoption of our technology solutions, digitization services, and ERP systems Conduct regular check-ins and reviews to assess client satisfaction and identify growth opportunities Collaborate with internal teams to resolve client issues and improve product offerings Analyze client usage data to provide insights and recommendations for optimization Create and deliver training materials and sessions for clients Assist in upselling and cross-selling additional services to existing clients About Company: Reno Platforms aims to build an entire operating system for premier education institutions of this country. Trusted by 100+ premier institutions including IITs, IIMs, Ashoka University, Royal Global Group, GD Goenka Group and many more! With a combined experience of 15+ years in the education industry and working with 100+ institutions, we bring our combined expertise to build revolutionary products that solve complex problems of education institutions at any scale.

Customer Service Manager in Delhi, Ghaziabad, Guwahati, Gurgaon, Indore, Kanpur Dehat, Noida, Lucknow (Hybrid) Indore,Madhya Pradesh,India 15 years None Not disclosed On-site Full Time

Key Responsibilities Serve as the primary point of contact for assigned university and institutional clients Develop and maintain strong relationships with key stakeholders at client organizations Ensure successful implementation and adoption of our technology solutions, digitization services, and ERP systems Conduct regular check-ins and reviews to assess client satisfaction and identify growth opportunities Collaborate with internal teams to resolve client issues and improve product offerings Analyze client usage data to provide insights and recommendations for optimization Create and deliver training materials and sessions for clients Assist in upselling and cross-selling additional services to existing clients About Company: Reno Platforms aims to build an entire operating system for premier education institutions of this country. Trusted by 100+ premier institutions including IITs, IIMs, Ashoka University, Royal Global Group, GD Goenka Group and many more! With a combined experience of 15+ years in the education industry and working with 100+ institutions, we bring our combined expertise to build revolutionary products that solve complex problems of education institutions at any scale.

Customer Service Manager in Delhi, Ghaziabad, Guwahati, Gurgaon, Indore, Kanpur Dehat, Noida, Lucknow (Hybrid) Delhi,India 15 years None Not disclosed On-site Full Time

Key Responsibilities Serve as the primary point of contact for assigned university and institutional clients Develop and maintain strong relationships with key stakeholders at client organizations Ensure successful implementation and adoption of our technology solutions, digitization services, and ERP systems Conduct regular check-ins and reviews to assess client satisfaction and identify growth opportunities Collaborate with internal teams to resolve client issues and improve product offerings Analyze client usage data to provide insights and recommendations for optimization Create and deliver training materials and sessions for clients Assist in upselling and cross-selling additional services to existing clients About Company: Reno Platforms aims to build an entire operating system for premier education institutions of this country. Trusted by 100+ premier institutions including IITs, IIMs, Ashoka University, Royal Global Group, GD Goenka Group and many more! With a combined experience of 15+ years in the education industry and working with 100+ institutions, we bring our combined expertise to build revolutionary products that solve complex problems of education institutions at any scale.

Customer Service Manager in Delhi, Ghaziabad, Guwahati, Gurgaon, Indore, Kanpur Dehat, Noida, Lucknow (Hybrid) Guwahati,Assam,India 15 years None Not disclosed On-site Full Time

Key Responsibilities Serve as the primary point of contact for assigned university and institutional clients Develop and maintain strong relationships with key stakeholders at client organizations Ensure successful implementation and adoption of our technology solutions, digitization services, and ERP systems Conduct regular check-ins and reviews to assess client satisfaction and identify growth opportunities Collaborate with internal teams to resolve client issues and improve product offerings Analyze client usage data to provide insights and recommendations for optimization Create and deliver training materials and sessions for clients Assist in upselling and cross-selling additional services to existing clients About Company: Reno Platforms aims to build an entire operating system for premier education institutions of this country. Trusted by 100+ premier institutions including IITs, IIMs, Ashoka University, Royal Global Group, GD Goenka Group and many more! With a combined experience of 15+ years in the education industry and working with 100+ institutions, we bring our combined expertise to build revolutionary products that solve complex problems of education institutions at any scale.

Customer Service Manager in Noida, Kanpur Dehat, Indore, Lucknow, Guwahati, Gurgaon, Delhi, Ghaziabad (Hybrid) Lucknow,Uttar Pradesh,India 15 years None Not disclosed On-site Full Time

Key Responsibilities Serve as the primary point of contact for assigned university and institutional clients Develop and maintain strong relationships with key stakeholders at client organizations Ensure successful implementation and adoption of our technology solutions, digitization services, and ERP systems Conduct regular check-ins and reviews to assess client satisfaction and identify growth opportunities Collaborate with internal teams to resolve client issues and improve product offerings Analyze client usage data to provide insights and recommendations for optimization Create and deliver training materials and sessions for clients Assist in upselling and cross-selling additional services to existing clients About Company: Reno Platforms aims to build an entire operating system for premier education institutions of this country. Trusted by 100+ premier institutions including IITs, IIMs, Ashoka University, Royal Global Group, GD Goenka Group and many more! With a combined experience of 15+ years in the education industry and working with 100+ institutions, we bring our combined expertise to build revolutionary products that solve complex problems of education institutions at any scale.

Customer Service Manager in Lucknow Lucknow,Uttar Pradesh,India 15 years None Not disclosed On-site Full Time

Key Responsibilities Serve as the primary point of contact for assigned university and institutional clients Develop and maintain strong relationships with key stakeholders at client organizations Ensure successful implementation and adoption of our technology solutions, digitization services, and ERP systems Conduct regular check-ins and reviews to assess client satisfaction and identify growth opportunities Collaborate with internal teams to resolve client issues and improve product offerings Analyze client usage data to provide insights and recommendations for optimization Create and deliver training materials and sessions for clients Assist in upselling and cross-selling additional services to existing clients About Company: Reno Platforms aims to build an entire operating system for premier education institutions of this country. Trusted by 100+ premier institutions including IITs, IIMs, Ashoka University, Royal Global Group, GD Goenka Group and many more! With a combined experience of 15+ years in the education industry and working with 100+ institutions, we bring our combined expertise to build revolutionary products that solve complex problems of education institutions at any scale.

Customer Service Manager Job Lucknow, Uttar Pradesh, IN 1 years INR 3.0 - 3.5 Lacs P.A. On-site Full Time

About the job: Key responsibilities: 1. Serve as the primary point of contact for assigned university and institutional clients 2. Develop and maintain strong relationships with key stakeholders at client organizations 3. Ensure successful implementation and adoption of our technology solutions, digitization services, and ERP systems 4. Conduct regular check-ins and reviews to assess client satisfaction and identify growth opportunities 5. Collaborate with internal teams to resolve client issues and improve product offerings 6. Analyze client usage data to provide insights and recommendations for optimization 7. Create and deliver training materials and sessions for clients 8. Assist in upselling and cross-selling additional services to existing clients Who can apply: Only those candidates can apply who: have minimum 1 years of experience are from Lucknow only Salary: ₹ 3,00,000 - 3,50,000 /year Experience: 1 year(s) Deadline: 2025-07-21 23:59:59 Other perks: Informal dress code, Free snacks & beverages Skills required: Project Management, Client Interaction, Client Relationship Management (CRM), Coordination, Teamwork, Client Relationship, English Proficiency (Spoken), English Proficiency (Written), Hindi Proficiency (Spoken) and Collaboration Other Requirements: 1. Demonstrate 1+ years of experience in customer success, project management, account management, or similar roles 2. Show willingness to gain a strong understanding of educational technology, digitization processes, and ERP systems 3. Exhibit excellent communication and presentation skills 4. Build and maintain relationships with C-level executives 5. Apply a problem-solving mindset with a focus on client satisfaction 6. Leverage experience working with Indian universities and educational institutions preferred About Company: Reno Platforms aims to build an entire operating system for premier education institutions of this country. Trusted by 100+ premier institutions including IITs, IIMs, Ashoka University, Royal Global Group, GD Goenka Group and many more! With a combined experience of 15+ years in the education industry and working with 100+ institutions, we bring our combined expertise to build revolutionary products that solve complex problems of education institutions at any scale.

Web Developer - Fresher in 0 years INR 3.0 - 4.5 Lacs P.A. On-site Full Time

About the job: Key Responsibilities: 1. Working on live projects and state-of-the-art web products at the forefront of the education industry 2. Working on database management and operations. 3. Develop and maintain web applications using React and Next.js. 4. Collaborate with cross-functional teams to translate designs and wireframes into high-quality code. 5. Optimize applications for maximum speed and scalability. 6. Ensure the technical feasibility of UI/UX designs. 7. Stay up-to-date with emerging trends in web development and apply them in our projects. Who can apply: Only those candidates can apply who: are Computer Science Engineering students Salary: ₹ 3,00,000 - 4,50,000 /year Experience: 0 year(s) Deadline: 2025-09-28 23:59:59 Other perks: Health Insurance Skills required: MySQL, React and Next.js About Company: Reno Platforms aims to build an entire operating system for premier education institutions of this country. Trusted by 100+ premier institutions including IITs, IIMs, Ashoka University, Royal Global Group, GD Goenka Group and many more! With a combined experience of 15+ years in the education industry and working with 100+ institutions, we bring our combined expertise to build revolutionary products that solve complex problems of education institutions at any scale.

Customer Service Associate in Lucknow lucknow,uttar pradesh,india 15 years None Not disclosed On-site Full Time

Key Responsibilities Serve as the onsite resource between the client and our internal ERP development/implementation team. Assist in the implementation process, including setup, configuration, data migration support, and system testing. Provide training and guidance to client users to ensure effective adoption of ERP modules. Understand client business processes and map them to ERP functionalities. Monitor user activity and identify areas where additional support or training is needed. Troubleshoot and resolve basic functional or usage issues; escalate complex technical issues to the product/technical team. Collect client feedback and share actionable insights with internal stakeholders for continuous improvement. Maintain clear documentation of client queries, resolutions, and training sessions. Support change management and encourage best practices in ERP usage. Work Schedule 6 days a week with a rotating weekly day off. Flexibility to adjust schedule as per client requirements when needed. Will have to work at the client location. About Company: Reno Platforms aims to build an entire operating system for premier education institutions in this country. Trusted by 100+ premier institutions, including IITs, IIMs, Ashoka University, Royal Global Group, GD Goenka Group, and many more! With a combined experience of 15+ years in the education industry and working with 100+ institutions, we bring our combined expertise to build revolutionary products that solve complex problems of education institutions at any scale.