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Reno Platforms

10 Job openings at Reno Platforms
Customer Service Manager in Delhi, Ghaziabad, Guwahati, Gurgaon, Indore, Kanpur Dehat, Noida, Lucknow (Hybrid)

Akbarpur, Uttar Pradesh, India

15 years

None Not disclosed

On-site

Full Time

Key Responsibilities Serve as the primary point of contact for assigned university and institutional clients Develop and maintain strong relationships with key stakeholders at client organizations Ensure successful implementation and adoption of our technology solutions, digitization services, and ERP systems Conduct regular check-ins and reviews to assess client satisfaction and identify growth opportunities Collaborate with internal teams to resolve client issues and improve product offerings Analyze client usage data to provide insights and recommendations for optimization Create and deliver training materials and sessions for clients Assist in upselling and cross-selling additional services to existing clients About Company: Reno Platforms aims to build an entire operating system for premier education institutions of this country. Trusted by 100+ premier institutions including IITs, IIMs, Ashoka University, Royal Global Group, GD Goenka Group and many more! With a combined experience of 15+ years in the education industry and working with 100+ institutions, we bring our combined expertise to build revolutionary products that solve complex problems of education institutions at any scale.

Customer Service Manager in Delhi, Ghaziabad, Guwahati, Gurgaon, Indore, Kanpur Dehat, Noida, Lucknow (Hybrid)

Noida, Uttar Pradesh, India

15 years

None Not disclosed

On-site

Full Time

Key Responsibilities Serve as the primary point of contact for assigned university and institutional clients Develop and maintain strong relationships with key stakeholders at client organizations Ensure successful implementation and adoption of our technology solutions, digitization services, and ERP systems Conduct regular check-ins and reviews to assess client satisfaction and identify growth opportunities Collaborate with internal teams to resolve client issues and improve product offerings Analyze client usage data to provide insights and recommendations for optimization Create and deliver training materials and sessions for clients Assist in upselling and cross-selling additional services to existing clients About Company: Reno Platforms aims to build an entire operating system for premier education institutions of this country. Trusted by 100+ premier institutions including IITs, IIMs, Ashoka University, Royal Global Group, GD Goenka Group and many more! With a combined experience of 15+ years in the education industry and working with 100+ institutions, we bring our combined expertise to build revolutionary products that solve complex problems of education institutions at any scale.

Customer Service Manager in Delhi, Ghaziabad, Guwahati, Gurgaon, Indore, Kanpur Dehat, Noida, Lucknow (Hybrid)

Ghaziabad, Uttar Pradesh, India

15 years

None Not disclosed

On-site

Full Time

Key Responsibilities Serve as the primary point of contact for assigned university and institutional clients Develop and maintain strong relationships with key stakeholders at client organizations Ensure successful implementation and adoption of our technology solutions, digitization services, and ERP systems Conduct regular check-ins and reviews to assess client satisfaction and identify growth opportunities Collaborate with internal teams to resolve client issues and improve product offerings Analyze client usage data to provide insights and recommendations for optimization Create and deliver training materials and sessions for clients Assist in upselling and cross-selling additional services to existing clients About Company: Reno Platforms aims to build an entire operating system for premier education institutions of this country. Trusted by 100+ premier institutions including IITs, IIMs, Ashoka University, Royal Global Group, GD Goenka Group and many more! With a combined experience of 15+ years in the education industry and working with 100+ institutions, we bring our combined expertise to build revolutionary products that solve complex problems of education institutions at any scale.

Customer Service Manager in Delhi, Ghaziabad, Guwahati, Gurgaon, Indore, Kanpur Dehat, Noida, Lucknow (Hybrid)

Gurgaon, Haryana, India

15 years

None Not disclosed

On-site

Full Time

Key Responsibilities Serve as the primary point of contact for assigned university and institutional clients Develop and maintain strong relationships with key stakeholders at client organizations Ensure successful implementation and adoption of our technology solutions, digitization services, and ERP systems Conduct regular check-ins and reviews to assess client satisfaction and identify growth opportunities Collaborate with internal teams to resolve client issues and improve product offerings Analyze client usage data to provide insights and recommendations for optimization Create and deliver training materials and sessions for clients Assist in upselling and cross-selling additional services to existing clients About Company: Reno Platforms aims to build an entire operating system for premier education institutions of this country. Trusted by 100+ premier institutions including IITs, IIMs, Ashoka University, Royal Global Group, GD Goenka Group and many more! With a combined experience of 15+ years in the education industry and working with 100+ institutions, we bring our combined expertise to build revolutionary products that solve complex problems of education institutions at any scale.

Customer Service Manager in Delhi, Ghaziabad, Guwahati, Gurgaon, Indore, Kanpur Dehat, Noida, Lucknow (Hybrid)

Indore, Madhya Pradesh, India

15 years

None Not disclosed

On-site

Full Time

Key Responsibilities Serve as the primary point of contact for assigned university and institutional clients Develop and maintain strong relationships with key stakeholders at client organizations Ensure successful implementation and adoption of our technology solutions, digitization services, and ERP systems Conduct regular check-ins and reviews to assess client satisfaction and identify growth opportunities Collaborate with internal teams to resolve client issues and improve product offerings Analyze client usage data to provide insights and recommendations for optimization Create and deliver training materials and sessions for clients Assist in upselling and cross-selling additional services to existing clients About Company: Reno Platforms aims to build an entire operating system for premier education institutions of this country. Trusted by 100+ premier institutions including IITs, IIMs, Ashoka University, Royal Global Group, GD Goenka Group and many more! With a combined experience of 15+ years in the education industry and working with 100+ institutions, we bring our combined expertise to build revolutionary products that solve complex problems of education institutions at any scale.

Customer Service Manager in Delhi, Ghaziabad, Guwahati, Gurgaon, Indore, Kanpur Dehat, Noida, Lucknow (Hybrid)

Delhi, India

15 years

None Not disclosed

On-site

Full Time

Key Responsibilities Serve as the primary point of contact for assigned university and institutional clients Develop and maintain strong relationships with key stakeholders at client organizations Ensure successful implementation and adoption of our technology solutions, digitization services, and ERP systems Conduct regular check-ins and reviews to assess client satisfaction and identify growth opportunities Collaborate with internal teams to resolve client issues and improve product offerings Analyze client usage data to provide insights and recommendations for optimization Create and deliver training materials and sessions for clients Assist in upselling and cross-selling additional services to existing clients About Company: Reno Platforms aims to build an entire operating system for premier education institutions of this country. Trusted by 100+ premier institutions including IITs, IIMs, Ashoka University, Royal Global Group, GD Goenka Group and many more! With a combined experience of 15+ years in the education industry and working with 100+ institutions, we bring our combined expertise to build revolutionary products that solve complex problems of education institutions at any scale.

Customer Service Manager in Delhi, Ghaziabad, Guwahati, Gurgaon, Indore, Kanpur Dehat, Noida, Lucknow (Hybrid)

Guwahati, Assam, India

15 years

None Not disclosed

On-site

Full Time

Key Responsibilities Serve as the primary point of contact for assigned university and institutional clients Develop and maintain strong relationships with key stakeholders at client organizations Ensure successful implementation and adoption of our technology solutions, digitization services, and ERP systems Conduct regular check-ins and reviews to assess client satisfaction and identify growth opportunities Collaborate with internal teams to resolve client issues and improve product offerings Analyze client usage data to provide insights and recommendations for optimization Create and deliver training materials and sessions for clients Assist in upselling and cross-selling additional services to existing clients About Company: Reno Platforms aims to build an entire operating system for premier education institutions of this country. Trusted by 100+ premier institutions including IITs, IIMs, Ashoka University, Royal Global Group, GD Goenka Group and many more! With a combined experience of 15+ years in the education industry and working with 100+ institutions, we bring our combined expertise to build revolutionary products that solve complex problems of education institutions at any scale.

Customer Service Manager in Noida, Kanpur Dehat, Indore, Lucknow, Guwahati, Gurgaon, Delhi, Ghaziabad (Hybrid)

Lucknow, Uttar Pradesh, India

15 years

None Not disclosed

On-site

Full Time

Key Responsibilities Serve as the primary point of contact for assigned university and institutional clients Develop and maintain strong relationships with key stakeholders at client organizations Ensure successful implementation and adoption of our technology solutions, digitization services, and ERP systems Conduct regular check-ins and reviews to assess client satisfaction and identify growth opportunities Collaborate with internal teams to resolve client issues and improve product offerings Analyze client usage data to provide insights and recommendations for optimization Create and deliver training materials and sessions for clients Assist in upselling and cross-selling additional services to existing clients About Company: Reno Platforms aims to build an entire operating system for premier education institutions of this country. Trusted by 100+ premier institutions including IITs, IIMs, Ashoka University, Royal Global Group, GD Goenka Group and many more! With a combined experience of 15+ years in the education industry and working with 100+ institutions, we bring our combined expertise to build revolutionary products that solve complex problems of education institutions at any scale.

Customer Service Manager in Lucknow

Lucknow, Uttar Pradesh, India

15 years

None Not disclosed

On-site

Full Time

Key Responsibilities Serve as the primary point of contact for assigned university and institutional clients Develop and maintain strong relationships with key stakeholders at client organizations Ensure successful implementation and adoption of our technology solutions, digitization services, and ERP systems Conduct regular check-ins and reviews to assess client satisfaction and identify growth opportunities Collaborate with internal teams to resolve client issues and improve product offerings Analyze client usage data to provide insights and recommendations for optimization Create and deliver training materials and sessions for clients Assist in upselling and cross-selling additional services to existing clients About Company: Reno Platforms aims to build an entire operating system for premier education institutions of this country. Trusted by 100+ premier institutions including IITs, IIMs, Ashoka University, Royal Global Group, GD Goenka Group and many more! With a combined experience of 15+ years in the education industry and working with 100+ institutions, we bring our combined expertise to build revolutionary products that solve complex problems of education institutions at any scale.

Customer Service Manager Job

Lucknow, Uttar Pradesh, IN

1 years

INR 3.0 - 3.5 Lacs P.A.

On-site

Full Time

About the job: Key responsibilities: 1. Serve as the primary point of contact for assigned university and institutional clients 2. Develop and maintain strong relationships with key stakeholders at client organizations 3. Ensure successful implementation and adoption of our technology solutions, digitization services, and ERP systems 4. Conduct regular check-ins and reviews to assess client satisfaction and identify growth opportunities 5. Collaborate with internal teams to resolve client issues and improve product offerings 6. Analyze client usage data to provide insights and recommendations for optimization 7. Create and deliver training materials and sessions for clients 8. Assist in upselling and cross-selling additional services to existing clients Who can apply: Only those candidates can apply who: have minimum 1 years of experience are from Lucknow only Salary: ₹ 3,00,000 - 3,50,000 /year Experience: 1 year(s) Deadline: 2025-07-21 23:59:59 Other perks: Informal dress code, Free snacks & beverages Skills required: Project Management, Client Interaction, Client Relationship Management (CRM), Coordination, Teamwork, Client Relationship, English Proficiency (Spoken), English Proficiency (Written), Hindi Proficiency (Spoken) and Collaboration Other Requirements: 1. Demonstrate 1+ years of experience in customer success, project management, account management, or similar roles 2. Show willingness to gain a strong understanding of educational technology, digitization processes, and ERP systems 3. Exhibit excellent communication and presentation skills 4. Build and maintain relationships with C-level executives 5. Apply a problem-solving mindset with a focus on client satisfaction 6. Leverage experience working with Indian universities and educational institutions preferred About Company: Reno Platforms aims to build an entire operating system for premier education institutions of this country. Trusted by 100+ premier institutions including IITs, IIMs, Ashoka University, Royal Global Group, GD Goenka Group and many more! With a combined experience of 15+ years in the education industry and working with 100+ institutions, we bring our combined expertise to build revolutionary products that solve complex problems of education institutions at any scale.

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