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Senior Director, Customer Success Black Duck

15.0 - 19.0 years

0 Lacs

karnataka

On-site

You will be responsible for overseeing a team of customer success managers, technical support engineers, onboarding specialists, and delivery partners across multiple products within the organization. Your primary role will be to serve as the primary site contact lead for the CX organization in India. You will work cross-functionally with Sales, Product, Engineering, and Global Support teams to establish project goals and deliverables. Additionally, you will own all the post-sales functions in the APAC region, ensuring cost-effective service delivery while optimizing customer outcomes and profitability. Your key responsibilities will include: - Hiring and providing on-the-ground talent manag...

Posted 1 week ago

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