466 Renewals Jobs - Page 8

Payroll-Bank Process-Inbound Voice Des-Customer Relationship Manager Shift-Day Rotational Work From Office Salary-Net-19500 Fresher exp 34500 Work Location-Belapur/Airoli/Thane Call-8850266500 Shruti 9082104424 Sejal www.hyfly.in No Back Office Required Candidate profile Familiarity with standard capital market concepts, procedures, and regulatory framework Good knowledge of Ms Office, especially Excel. Graduates / HSC Fresher can also apply Age should be 20-32 yrs

Looking for a Key Accounts Manager from the Construction, Buildings / Building material industry to manage Large clients, Drive sales, Build strong relationships,Handle marketing activities & meet sale goals. Should be comfortable with Field Visits

Creating a Digital Acquisition Strategy, Launching products on Online Platform, Ensuring adoption of Digital Acquisition Strategy and New Initiatives for both Internal and External Customers, Interface with Channel Partners for smooth renewals.

Job Title: Contract Operations Specialist Location: Bangalore, India Shift Timing: EMEA or NA (Flexible as per business requirements) Job Type: Full-time Job Description Summary: We are seeking an experienced and detail-oriented Contract Operations Specialist to join our team. In this role, you will be responsible for processing all revenue-generating contracts, creating and maintaining customer accounts in SAP, and ensuring compliance with company policies and industry requirements. The ideal candidate will have 3+ years of experience in contract operations, a strong understanding of the Quote to Cash process, and proficiency in SAP and MS Office. This position requires collaboration with cross-functional teams such as Sales, Legal, Credit, and Deal Desk, as well as the ability to handle a flexible shift schedule across EMEA or NA time zones. Key Responsibilities: Contract Processing & Administration: Manage the processing of incoming revenue-generating contracts in accordance with established procedures. Ensure contracts are accurately validated and executed, meeting all company and legal requirements. Maintain and manage customer records within SAP and other systems according to established procedures. Cross-Functional Collaboration: Work closely with internal teams such as Sales, Legal, Credit, and Deal Desk to address contract-related queries and issues. Participate in regular communication with sales and service teams to ensure smooth contract execution and customer satisfaction. Account Management & Order Processing: Support customer account management and business consultation. Process orders, manage provisioning, and handle contract-related inquiries. Reporting & Status Updates: Provide regular status reports on contract processing and related activities. Assist in quarter-end activities and support business continuity planning. Process Improvement & System Testing: Participate in system testing and the continuous improvement of processes related to contract management. Ensure adherence to company procedures and best practices to maintain high standards of accuracy and efficiency. Other Duties: Support ad-hoc project participation as required. Handle any incoming queries and requests related to contracts and customer accounts. Required Skills and Qualifications: Experience: Minimum of 3+ years of experience in contract operations, Quote to Cash, Order Management, or related fields. Familiarity with contract validation, execution, and revenue generation processes. Education: Bachelor's degree or equivalent experience. Technical Skills: Proficiency in SAP or similar systems for contract management and customer account maintenance. Strong knowledge of Microsoft Office Suite (Word, Excel, Outlook). Knowledge of Contract Processes: Understanding of the end-to-end contract lifecycle, including commercial contract processes. Soft Skills: Strong attention to detail and the ability to ensure high accuracy in contract processing. Excellent interpersonal and communication skills, both written and verbal. Ability to collaborate effectively with cross-functional teams to achieve shared goals. Flexibility: Ability to work flexible shifts to accommodate different time zones, including APAC, EMEA, or North America as per business requirements. Other Competencies: Strong organizational and time-management skills. Ability to manage multiple tasks and prioritize effectively in a fast-paced environment. Demonstrated problem-solving ability and proactive approach to process optimization. Preferred Qualifications: Previous experience in a multinational organization. Familiarity with commercial contract law and industry-specific requirements. Experience in system testing or business continuity activities.

What youll do: • Drive renewal operations for Digital Marketing across APAC. • Guide & engage with regional Renewal Sales Specialists during the entire renewal sales cycle and gather forecast on renewal performance for current + next quarter. • Liaising with Renewals Leads on Risk assessment and risk mitigation plan for Future quarters. • Providing accurate and timely attrition outlook to APAC leadership and global finance on weekly basis. • Collaborate with Credit team to keep track of out of cycle attrition risks and thus avoid last minute attrition surprises. • Partner with renewal sales to ensure timely closure of renewals within quarter and attain quarterly targets for attrition plan/budget. • Quarterly reconciliation on Recurring Revenue attrition bookings with Data Ops & Global Finance to ensure accurate performance reporting on business outcomes. • Quantitative and Qualitative attrition analysis. • Managing the Renewals Book of Business (Digital Marketing) from operational perspective, e.g., RBOB changes, SFDC DR changes, post sales alignment, etc. • Engaging as required with business partners in Sales, CSMs, OM, Deal Desk, Contracts Sales Operations, Finance etc., to resolve issues as stated above. • Driving initiative to streamline processes. • Participate in UATs to increase operational efficiency. • Initially an Individual Contributor role. What you need to succeed: • Bachelors degree or equivalent in a numerate, technical, or business discipline. • Minimum 2-5 years’ experience in a similar /related function (e.g., Sales Operations, Renewals Sales, Account Management, Inside Sales, business forecasting). • Knowledge on renewal operations (Pipeline management, deal drafting, retention offers/programs, discount structuring, BU approvals, etc.) • Experience in operating in an internal customer facing environment (telephone/email based). • Demonstrable experience in a role involving ‘critical thinking’: i.e., ability to analyse issues, make decisions and problem solve self-sufficiently, without requiring ongoing direction setting. Pragmatic decision making where exceptions are required. • Experience in performance management --- ability to recognize key performance indicators, ensure ongoing monitoring and ability to collate information into clear and succinct management reports. • Competence with reporting and information management & CRM tools, including MS Excel, SFDC, or similar analytical and information management applications. • Experience in a role demonstrating excellent time management, able to analyse workload and prioritize time based on changing priorities. • Task-oriented, with focus and drive to complete tasks at hand. • Able to manage and handle conflict professionally, and to drive to resolution. Strong influencing skills with the ability to achieve results by leveraging resources not under your direct control. Preferred Skills: • Proven track record of driving renewals/sales operations. • Strong business communication skill (Good command on written and spoken English) • Strong excel skills: creating dashboards, ability to automate reports wherever required. • A proven ability to build strong, trust-based relationships with business partners inside the organization, and to leveraging all available resources to support the business process of renewals. • Good knowledge of operational support delivery business processes. • Exposure to contract reviews/negotiation/drafting, including Legal

Title: Senior Executive / Asst. Manager - Direct Sales. Required Educational Qualification: Graduate/ Postgraduate Desired Experience:1-4 years ( In B2B Inside Sales) Job Objective: The objective of this role is to enhance our India client base by acquiring new business and renewal for our online recruitment solutions through Outbound calls / emails, Campaigns and Social Media. Job Description: New Client Acquisition: Accelerate customer adoption in India through well-developed sales engagements and successful Go To Market Strategy. Business Renewal: Achieve sales targets by growing business from existing clients. Lead Generation: Develop a database of qualified leads through referrals, digital media, canvassing and cold calling. Closure and Collection: Manage Prospects, negotiating and freezing on commercials taking them to a logical closure with required documentation. Be a customer advocate Convey partner and enterprise customer feedback as input to the product roadmap. Process Adherence: Execution of the role in line with the organization's guidelines and processes. Build organization assets Identify patterns and implement solutions that can be leveraged across customer base. Improve productivity through tooling and process enhancements. Required Skills: 1-4 years of Inside sales experience in a B2B process. Exceptional communication and presentation skills. Demonstrated ability to think strategically about business and product. Outstanding customer relationship management experience and collaboration skills Vertical industry sales and delivery experience of services and solutions Desired Skills: Having a prior experience of working with a Consumer internet organization. Having prior experience of subscription based sales. Job Location & Work timings Noida 5 days workings

Qualitykiosk Technologies is hiring a Renewal Lead -Renewal and License Cross Sales. Location: Mahape, Navi Mumbai Experience Required: 5+ years in SaaS Sales / Account Management / License Renewals Job Overview: We are seeking a proactive and experienced to drive SaaS renewal sales, upsell opportunities, and cross-licensing strategies across our key enterprise accounts. The ideal candidate will be responsible for managing the entire customer lifecycle of renewal, with a focus on revenue retention and growth. Key Responsibilities: Manage end-to-end renewal and cross-sell activities for assigned enterprise SaaS accounts. Identify opportunities to upsell or cross-sell licenses, modules, and services. Ensure timely renewals with minimal churn through regular client engagement and strategic account planning. Develop deep understanding of client business goals and position solutions that enhance value. Collaborate with pre-sales, product, and sales team to deliver tailored pitches and product demonstrations. Maintain a strong relationship matrix across key accounts to improve stickiness and client satisfaction. Track, report, and forecast renewal and upsell pipelines using CRM tools like Salesforce, Quest etc. Achieve and exceed monthly, quarterly, and annual renewal and cross-sell quotas. Key Skills & Competencies: Proven experience in SaaS sales, account management, or B2B enterprise sales. Strong understanding of non-license and license-based selling models (subscription, usage-based, etc.). Expertise in customer lifecycle management, renewal processes, and retention strategy. Ability to identify growth potential within existing accounts and design account expansion plans. Excellent negotiation, communication, and relationship-building skills. Desired Candidate Profile: 5+ years of experience in SaaS renewals, client growth, or KAM roles. Exposure to enterprise client engagement and global sales operations. Self-motivated, performance-oriented, and capable of working independently. Prior experience with CRM systems and structured sales processes is essential.

Role - Subject Matter Expert - P&C Insurance Job Summary The SME-Policy Servicing role involves managing and optimizing policy servicing processes within the Property & Casualty Insurance domain. The candidate will utilize their expertise in MS Office and English communication to enhance operational efficiency. This role requires night shift availability and focuses on delivering high-quality service without travel obligations. ESSENTIAL QUALIFICATION: Graduate with 4 - 9 years of overall experience Flexible to work from office and in night shift timings Excellent Communication skills in English, both verbal and written Min 4 years of Mandatory work exp - P&C Commercial Insurance preferably in Underwriting/ Policy Servicing/Claims/ Renewals Candidates who are Immediate joiners or with Notice Period of 30days are only preferred Candidates from in and around Chennai location are only preferred Responsibilities Manage policy servicing operations to ensure efficient and accurate processing of insurance policies. Collaborate with cross-functional teams to streamline policy servicing workflows and improve service delivery. Utilize MS Office tools to generate reports and analyze data for informed decision-making. Communicate effectively in English to liaise with stakeholders and resolve policy-related queries. Implement best practices in policy servicing to enhance customer satisfaction and operational excellence. Monitor policy servicing metrics to identify areas for improvement and drive continuous process enhancements. Provide training and support to team members to ensure adherence to policy servicing standards. Develop and maintain documentation for policy servicing processes to ensure compliance and consistency. Coordinate with IT teams to address system issues and optimize policy servicing software applications. Ensure timely and accurate updates to policy records and databases to maintain data integrity. Conduct regular audits of policy servicing activities to ensure compliance with industry regulations. Engage in problem-solving and troubleshooting to address policy servicing challenges effectively. Contribute to the development of strategic initiatives aimed at enhancing policy servicing capabilities. Qualifications Demonstrate proficiency in MS Office applications for efficient data management and reporting. Exhibit strong English communication skills to facilitate effective stakeholder interactions. Possess knowledge of Property & Casualty Insurance domain to understand industry-specific requirements. Show ability to work independently and collaboratively in a hybrid work model. Display adaptability to night shift schedules to meet business needs. Demonstrate attention to detail and accuracy in policy servicing tasks. Have experience in process improvement and optimization within insurance operations. Certifications Required Certification in MS Office applications is required. Certification in Property & Casualty Insurance is a plus.

Role - Senior Process Executive - P&C Insurance An Executive in the Data stream is responsible for transcribing information from a variety of sources into a standardized database system according to pre-defined rules. S/he has to ensure that all rules are followed in cleansing the data and the data is transferred accurately. When required, s/he will undergo supplemental or developmental training required on skills or processes. Although an individual contributor, s/he will be instrumental in ensuring harmonious working of the team. ESSENTIAL QUALIFICATION: Graduate with 1.5 year - 5 years of overall processing experience preferably in P&C insurance Flexible to work in night shift timings Excellent Communication skills in English, both verbal and written Min 1 year of Mandatory work exp - P&C Commercial Insurance preferably in Underwriting/ Policy Servicing/Claims/ Renewals Candidates who are Immediate joiners or with Notice Period of 30days are only preferred Candidates from in and around Chennai location are only preferred ESSENTIAL SKILLS/PERSONALITY TRAITS: Resources executing day to day activities of the engagement Prior experience of Back office, data management Strong analytical, logical and data management skills preferred Service Excellence orientation MS Office Skills Basic keyboarding skills and computer skills of data entry Personal effectiveness skills Prioritizes and tracks own activities Follows documented processes Documentation of own work on a daily basis Interpersonal skills Keeps own work aligned with teams requirements OPERATIONAL RESPONSIBILITY: Read shift preparatory notes, with specific reference to any process changes Timely Downloading of data files Check of data in files for correctness Enter data from files / images into the database system Rework data found to be inaccurate (either self check or other QC check) Record data relating to production statistics, end-user related notes, etc as appropriate Record attendance and time-sheet related data Compliant to Organizational Policy Validate own employment related records and update as necessary Undergo skill / process related training as required

Greetings from ReSource Pro! Job Title: Analyst, Service Delivey Working Experience: 2 - 5 years Department: US Property and Casualty (P&C) Insurance Minimum Qualifications: Any Graduation Purpose of the Position: Join our dynamic team at ReSource Pro India and elevate your career in the US Property and Casualty (P&C) Insurance sector. We are seeking passionate professionals to contribute to our innovative and forward-thinking environment. Key Responsibilities: Insurance Expertise: Mastery in Rating/Online Rating, Quoting, Submissions, and Endorsement tasks. Industry Knowledge: In-depth understanding of Lines of Business (LOBs) such as Workers Compensation, Business Owners Policies, General Liability, BOP, etc. Technical Skills: Advanced skills in MS Excel. Communication: Strong communication abilities to effectively collaborate and drive results. Why Choose Us? Innovative Environment: Be part of a team that values creativity and innovation. Career Growth: Enjoy numerous opportunities for professional development and advancement. Collaborative Culture: Thrive in a supportive and team-oriented workplace. Ready to Make an Impact? If your skills match our needs, we would love to connect with you! Contact Scope: Send your resume to Sakshi Gupta at sakshi_gupta@resourcepro.in.

Simplilearn is expanding our global footprint, and we're looking for passionate Sales Professionals to join our team for International B2C Sales roles! If you have experience in domestic sales (any domain) and possess excellent communication skills, this could be your gateway to a thriving global career. Role: B2C Sales International Region Location: HSR, Bangalore What were looking for: Strong sales acumen Great interpersonal and communication skills A drive to succeed in a fast-paced, performance-driven environment This is your chance to be a part of a high-growth, global edtech leader! If interested or know someone who fits the bill, please apply! Regards, TA Team l Simplilearn

Process Specialist Experience: 2+ yrs exp in Quoting & Renewals, knowledge of concepts like pricing, Discounts, Gross Margin, Purchase Order. Loc: Pune Australian Shift Salary: 5.5 LPA Note- NO order management Regards, Sneha 7845475147

As part of the Client Servicing team, you will be the champion helping IndiaMART achieve its vision of empowering businesses across India. In this role, you have the opportunity to develop and nurture strong relationships with our clients, assisting them on their path to success by understanding their business needs and recommending tailored solutions to facilitate their growth. In this role as an individual contributor, you will take charge of achieving monthly client retention and renewal targets, providing you with an excellent opportunity to demonstrate your skills and make a meaningful impact in the company's success. Key Accountabilities: Conduct daily 4-5 in-person client meetings to ensure client satisfaction and platform utilization. Maximize revenue through upselling and cross selling. Ensure systematic follow-up, time-bound closures and prompt resolution of complaints Qualifications: Strong academic background with over 70% marks in 10th and 12th grade. Any graduate with minimum 9 months experience in sales Freshers with a Post Graduate Degree in Management. Weekly Salary: We are Indias first organization to introduce weekly payout of salaries to ensurebetter financial planning & stability for our employees. Attractive Incentives: Our incentive programs are designed to recognize and reward your hardwork, allowing you to earn more as you achieve more. Accelerated Career Growth: We offer a dynamic environment for rapid career growth. Many employees reach leadership roles within five years, with over 500 success stories. Learning Culture: Our I-LEAP program enables employees to learn while they work, offering attractive fee subsidiaries to each individual that they can use for their own learning &development. Educational Qualifications: Any graduation ,or MBA/PGDM Skills Required: Sales , Revenue Generation , Renewals , Relationship Building , Field sales , Upselling , Cross Selling , B2B sales

1.The primary goal of the role is to identify and maximize opportunities to sell insurance products to existing customers 2.The role focuses on driving sustainable revenue growth by cross selling a variety of life insurance plans to clients

Designation: Customer Service Payroll-Broking Co Payroll Job Location-Andheri/Vashi/Airoli Fresher welcome Salary-4.5 lakh Day Shift 5 days working Work From Office Call 9082104424 Sanika www.hyfly.in Required Candidate profile Candidates need to provide information about the banking products to existing customers on call Candidates Have to solved customers Query on call Graduation Must (Fresher can also apply)

Payroll-Bank Des-Customer Serivce Process-Inbound Salary-3.5 Lakh Graduate Fresher Candidate with BPO Exp/Banking RM can also apply Location-Thane/Andheri Can apply branch banking after 2 yrs all banking facilities Call 7738521154 Harpreet Required Candidate profile 1. Outbound calling and converting lead into sales. 2. Explaining the customers product features & benefits. 3. Ensuring all compliance and SLA during the calls. 4. Achieving weekly, monthly, target.

Des-Online Activation Desk Executive Payroll-Third Largest Broking Co Location-Airoli Salary-upto 21k Graduate Fresher with good com skills Fixed sun off Fixed Day shift call 7738521154 Harpreet email-hyflyhr9@gmail.com www.hyfly.in Free Placement Required Candidate profile Need to call new to bank customer help them activate service welcome calling and giving all the information related to new demat account cross selling and do activation of Digital broking account

Position: Customer Success Account Manager - Digital Sales Business Unit: Global Business Direct Customer Segment: SMB- North Americas Location: Remote Experience: 2-12 Years Payroll: 12 Months contract. Contract is renewable upto 2 years. Great chances of becoming Fulltime with Client after 9 months depending upon performance. Shift starts from anytime between 6 to 9 PM IST and then go for 9 hours. Night shift. Graduation is must. CTC: 70% fixed, 30% variable. Notice: Upto max 60 days. Were on a mission to hire the very best and are committed to creating exceptional employee experiences. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours. The Art of Sales is changing The concept of selling has been around for decades, but businesses are digital now. The way sales are conducted must modernize too. In most companies, sales teams are somewhere on the journey below: (1) Sales scratches out their own leads by prospecting their networks, sending one-off or batch emails. (2) Marketing turns over long lists of leads, which are typically contacts in your target audience (3) Marketing has established a repeated process of generating MQL, SAL & SQL that yield some measurable returns. They sometime add lead scoring to this mix. On the other hand, we are a Modern Sales Team of 250+ Digital sellers, supported by analytics and data science teams. We are integrated with digital marketing & engagement funnel and are developing capabilities on picking cues from the customers demographic (who) & behavioral (what) data that they leave on their journey with our business to predict next ‘sales action’ that will lead to revenue conversions (Future state). The Challenge: We are looking for Digital Sellers who would be responsible for a defined patch of SMB customers and the role is pivoted around upselling and cross-selling Cloud based Solutions. You would be responsible for the Digital Media portfolio. The incumbent would be responsible for helping the customer adopt the solution with ease, optimizing their product experience and guiding them to internal support teams if need be. What you’ll do as a CSAM Develop understanding of Digital Media line of products and lead with value-led conversations with customers for these solutions. Create a value-based relationship with new & existing North American SMB customers. Drive Up-sell & Cross-sell by prioritizing accounts with highest propensity to buy by clearly defining ideal customer profile and contact them via phones & emails. Execute Marketing Qualified Leads with a defined SLA to maximize Revenue. Research customer contracts and purchasing history in various customer management systems & external sources such as LinkedIn, ZoomInfo, etc. to figure out the expansion opportunity in an account Managing the opportunity pipeline from week to week, providing accurate and timely updates to management on progress and outlook. Engage as required, with the supporting functional teams to resolve issues raised by customers related to their Creative Cloud Subscriptions. What you need to succeed SMB Segment exposure and proven ability to manage a large customer set 3+ Years’ experience in a similar role, with experience in selling SAAS solutions preferred Excellent communication Skills, both oral and written Flair for Technology and ability to lead a customer conversation with value-selling rather than product features pitch. Demonstrated ability to be a quick learner. Task oriented with focus and drive to complete tasks at hand. Strong organization, follow-through and documentation skills suitable for customer communication. International Sales Experience with exposure to NA markets preferably. Working hours will coincide with the US Time Zones Bachelor’s Degree or Equivalent Sincerely, Varun Vij | TalentVidas Director – Sales & Delivery +91-9891454410 My LinkedIn

About Us: We are one of Indias largest and oldest B2B e-commerce platforms that connect buyers and suppliers to create a customer-driven global value chain for MSMEs. Our company boasts a substantial presence across India with a thriving community of over 10 million registered users spanning across 90,000+ product categories. We have firmly established ourselves as a prominent player in the market, and our dedicated team, comprising of 1600+ skilled professionals, is the driving force behind our success. Job Title: Deptuy Manager Client Retention & Renewals (Key Accounts Manager) Job Summary: We are seeking a proactive and customer-focused Sales Executive to manage and retain our existing client base. The ideal candidate will be responsible for driving renewals, ensuring customer satisfaction, and identifying opportunities to upsell and cross-sell our products and services. This role is crucial in maintaining long-term client relationships and minimizing churn. Key Responsibilities: • Manage and nurture relationships with existing clients to ensure high retention rates. • Drive contract renewals by proactively engaging with customers before expiration. • Address client concerns and provide solutions to enhance customer satisfaction. • Identify upsell and cross-sell opportunities to expand client engagement with our offerings. • Collaborate with internal teams, including customer support and product teams, to resolve client issues and improve service offerings. • Monitor client usage and engagement to detect potential churn risks and take preventive actions. • Maintain accurate records of customer interactions, renewal pipelines, and sales activities in the CRM system. Interested candidates can share their updated resume on 7061049272 or mail id - shaheen.khan@tradeindia.com

As part of the Client Servicing team, you will be the champion helping IndiaMART achieve its vision of empowering businesses across India. In this role, you have the opportunity to develop and nurture strong relationships with our clients, assisting them on their path to success by understanding their business needs and recommending tailored solutions to facilitate their growth. In this role as an individual contributor, you will take charge of achieving monthly client retention and renewal targets, providing you with an excellent opportunity to demonstrate your skills and make a meaningful impact in the company's success. Key Accountabilities: Conduct daily 4-5 in-person client meetings to ensure client satisfaction and platform utilization Maximize revenue through upselling and cross-selling Ensure systematic follow-up, time-bound closures and prompt resolution of complaints Why Join IndiaMART: Joining IndiaMART means becoming a part of shaping the future of business. As a leader in the B2B marketplace, we are at the forefront of driving innovation and transformation in how businesses buy and sell. Weekly Salary: We are Indias first organization to introduce weekly payout of salaries to ensure better financial planning & stability for our employees. Attractive Incentives: Our incentive programs are designed to recognize and reward your hard work, allowing you to earn more as you achieve more. Accelerated Career Growth: We offer a dynamic environment for rapid career growth. Many employees reach leadership roles within five years, with over 500 success stories. Learning Culture: Our I-LEAP program enables employees to learn while they work, offering attractive fee subsidiaries to each individual that they can use for their own learning &development. Mediclaim benefit: We have upto 2 lac amounting cashless facility free and no premium is recovered from the employee. Life insurance benefit: Upto 8 lac amounting at no extra cost Any graduate with 9 months of relevant experience in sales can apply

Identify and contact leads via calls/WhatsApp, explain services, book appointments, follow up, and maintain records. 1-3 yrs sales experience, strong communication, basic Excel, and WhatsApp skills required. Fashion background preferred.

Process Specialist Experience: 2+ yrs exp in Quoting & Renewals, Knowledge on concepts like Pricing, Discounts, Gross Margin, Purchase Order Loc: Pune Australian Shift Salary: 5.5 LPA Note- NO order management Regards, Sneha 7845475147

Qualitykiosk Technologies is hiring a Sales Manager / Account Manager for Renewals & Retention Job Summary: We are looking for a proactive and results-driven Renewal and Retention Sales Manager to manage, track, and execute renewal and upsell opportunities across our customer base. The ideal candidate will be well-versed in renewal methodologies, cross-selling, and customer engagement strategies, with strong proficiency in Microsoft Office and Salesforce (SFDC). --- Key Responsibilities: Own and manage the end-to-end renewal process for all existing clients. Track and monitor daily renewals due vs. completed, ensuring timely closures. Drive upselling and cross-selling initiatives during renewal discussions to maximize account value. Generate accurate and timely reports and MIS to track performance metrics and renewal forecasts. Engage in regular client interactions to strengthen relationships and ensure high customer retention. Leverage data insights to identify churn risks and take proactive steps to mitigate them. Collaborate with internal teams (Sales, Delivery, Product) to ensure a seamless renewal experience. Maintain accurate records of all renewal and sales activities in SFDC. --- Required Skills and Qualifications: Proven experience in renewal sales, retention management, or customer success. Strong understanding of Testing & Performance industry products and tools is a plus. Excellent communication, negotiation, and relationship-building skills. Hands-on experience with Microsoft Office (Excel, PowerPoint) and Salesforce (SFDC). Ability to work independently with a strong sense of ownership and accountability. Data-driven mindset with the ability to analyze reports and derive actionable insights. --- Preferred Qualifications: Bachelor's degree in Business Administration, Sales, or related field. 4+ years of experience in a sales or account management role. Experience in B2B SaaS, IT services, or technology domain preferred.

Qualitykiosk Technologies is hiring a Sales Manager / Account Manager for Renewals & Retention Job Summary: We are looking for a proactive and results-driven Renewal and Retention Sales Manager to manage, track, and execute renewal and upsell opportunities across our customer base. The ideal candidate will be well-versed in renewal methodologies, cross-selling, and customer engagement strategies, with strong proficiency in Microsoft Office and Salesforce (SFDC). --- Key Responsibilities: Own and manage the end-to-end renewal process for all existing clients. Track and monitor daily renewals due vs. completed, ensuring timely closures. Drive upselling and cross-selling initiatives during renewal discussions to maximize account value. Generate accurate and timely reports and MIS to track performance metrics and renewal forecasts. Engage in regular client interactions to strengthen relationships and ensure high customer retention. Leverage data insights to identify churn risks and take proactive steps to mitigate them. Collaborate with internal teams (Sales, Delivery, Product) to ensure a seamless renewal experience. Maintain accurate records of all renewal and sales activities in SFDC. --- Required Skills and Qualifications: Proven experience in renewal sales, retention management, or customer success. Strong understanding of Testing & Performance industry products and tools is a plus. Excellent communication, negotiation, and relationship-building skills. Hands-on experience with Microsoft Office (Excel, PowerPoint) and Salesforce (SFDC). Ability to work independently with a strong sense of ownership and accountability. Data-driven mindset with the ability to analyze reports and derive actionable insights. --- Preferred Qualifications: Bachelor's degree in Business Administration, Sales, or related field. 4+ years of experience in a sales or account management role. Experience in B2B SaaS, IT services, or technology domain preferred.

Role: Renewals Lead Roles and Responsibilities: Renewal Growth & Retention: o Developing and nurturing key relationships. o Identify opportunities for collaboration with partners for renewals. o Analyze market trends and competitor pricing in renewals. o Develop and implement strategies to achieve renewal targets. o Tech changes / API developments basis each brokers requirements o Track and manage MIS with respect to renewal trends. o Manage renewal data sharing and chasing. o Run campaigns to drive renewals.