403 Renewals Jobs - Page 5

Payroll-Bank Des-Team Leader Process-Outbound/Inbound Salary-8.5 Lakh 2 year of experience as Team Leader in a contact center on papers, Banking Process (Loan, Credit Card Location-Thane/Malad Call 8080702016 Kanchan Required Candidate profile Motivate the team to achieve their targets. To manage and Lead the team of 20 Have to maintain attrition and Shrinkage rate of the Team. Excellent English communication Graduation mandatory

Payroll-Mutual Fund Co Process-Inbound Voice Des-Customer Relationship Manager Shift-Day Rotational Work From Office Salary-Net-14500 Fresher exp 24500 Work Location-Belapur / Airoli Call-8080126356 Ekta Email-hyflyhr9@gmail.com www.hyfly.in Required Candidate profile Familiarity with standard capital market concepts, procedures, and regulatory framework Good knowledge of Ms Office, especially Excel. Graduates / HSC Fresher can also apply Age should be 20-32 yrs

Payroll-Bank Process-Inbound Voice Des-Customer Relationship Manager Shift-Day Rotational Work From Office Salary-Net-14500 Fresher exp 18000 Work Location-Thane/Mumbai/Vashi/Ghansoli Call-8169642494 Yogesh www.hyfly.in Required Candidate profile Familiarity with standard capital market concepts, procedures, and regulatory framework Good knowledge of Ms Office, especially Excel. Graduates / HSC Fresher can also apply Age should be 20-32 yrs

Role & responsibilities 1. Customer Relationship Management & Sales Execution Conduct regular visits to the companys existing strong customer base. Maintain consistent communication via calls, emails, and in-person meetings. Ensure timely quotation submission to customers. Manage sample requests, including coordination with the lab for preparation and dispatch. Follow up with the lab on sample progress and ensure timely delivery to customers. Follow up with customers for sample feedback and trial results. Enter all interactions, quotations, sample requests, and follow-ups in the CRM system. Prepare and submit a monthly travel plan and visit reports 2. Collection Follow-up Proactively follow up on outstanding payments to ensure timely collections. Coordinate with the accounts team for reconciliation and dispute resolution. Develop and implement a structured collection follow-up plan. 3. Business Development & New Client Acquisition Identify and approach new customers in the domestic and export markets. o Leverage industry knowledge to identify potential business opportunities. Conduct market research on customer needs, competition, and pricing trends. 4. CRM Usage, Sales Tracking & Reporting Ensure daily CRM updates covering the entire sales cycle, from lead generation to order dispatch. Track and manage sales pipelines, customer interactions, and follow-ups. Prepare and submit a detailed visit report after every customer meeting. Provide regular reports on sales progress, pending collections, and market feedback Preferred candidate profile • Experience: 5-8 years in B2B sales within a chemical manufacturing or trading company (mandatory). • Education: Bachelors degree in Chemistry, Business, or a related field. • Skills : o Strong customer relationship management and negotiation skills. o Hands-on experience with CRM tools for sales tracking and reporting. o Excellent communication in English, Hindi, and Gujarati (preferred). o Ability to travel extensively for customer visits and follow-ups

Key Responsibilities: • Manage and nurture relationships with existing clients to ensure high retention rates. • Drive contract renewals by proactively engaging with customers before expiration. • Address client concerns and provide solutions to enhance customer satisfaction. • Identify upsell and cross-sell opportunities to expand client engagement with our offerings. • Collaborate with internal teams, including customer support and product teams, to resolve client issues and improve service offerings. • Monitor client usage and engagement to detect potential churn risks and take preventive actions. • Maintain accurate records of customer interactions, renewal pipelines, and sales activities in the CRM system. • Provide regular reports on client feedback, retention rates, and revenue generated from renewals. Interested candidates can share share resume on 7061049272(whatsapp only) or shaheen.khan@tradeindia.com

About the Role: The Customer Care Executive is responsible for contact management to strengthen the customer relationship which is the key to retention. The incumbent will have to work as part of a multi-functional team, and this involves collaboration with the internal team and external stakeholders. Job Responsibilities: Should be able to set the targets for the renewals based on the monthly portfolio To support the branches for retention, and renewals & increase the branch revenue via price increase & up-selling Compliant Management- To identify & resolve the customers' complaints within the specific timelines Alert Account Management- To identify the alert customer & bring the possibility of the revival of the accounts To provide recommendations & suggestions to the branch for the improvement Conduct regular reviews & terminate the non-revival accounts Should be able to analyse data and over the challenging areas to improve month-on-month performance. Should be able to share the monthly dashboard with the analysis and recommendations Key Result Areas: Managing Residential & Commercial Renewals Deliver budgeted profit through Price Increase Lead Generation and self conversion Customer Retention Competencies (Skills essential to the role): Attentiveness. Clear communication skills. Ability to use positive language. Time management skills Data Analysis Educational Qualification / Other Requirement: Graduation Role Type / Key working relationships: Individual Contributor Internal team External stakeholders What can you expect from RPCI? Our values lie at the core of our mission and vision. We believe that its our people who make our company what it is. We believe in: Safety Integrity Innovation Learning & Development Open & Transparent Performance Orientation DEI statement: At RPCI, we believe in commitment to build an inclusive, varied workplace welcoming to people of all backgrounds

About the Role: The Customer Care Executive is responsible for contact management to strengthen the customer relationship which is the key to retention. The incumbent will have to work as part of a multi-functional team, and this involves collaboration with the internal team and external stakeholders. Job Responsibilities: Should be able to set the targets for the renewals based on the monthly portfolio To support the branches for retention, and renewals & increase the branch revenue via price increase & up-selling Compliant Management- To identify & resolve the customers' complaints within the specific timelines Alert Account Management- To identify the alert customer & bring the possibility of the revival of the accounts To provide recommendations & suggestions to the branch for the improvement Conduct regular reviews & terminate the non-revival accounts Should be able to analyse data and over the challenging areas to improve month-on-month performance. Should be able to share the monthly dashboard with the analysis and recommendations Key Result Areas: Managing Residential & Commercial Renewals Deliver budgeted profit through Price Increase Lead Generation and self conversion Customer Retention Competencies (Skills essential to the role): Attentiveness. Clear communication skills. Ability to use positive language. Time management skills Data Analysis Educational Qualification / Other Requirement: Graduation Role Type / Key working relationships: Individual Contributor Internal team External stakeholders What can you expect from RPCI? Our values lie at the core of our mission and vision. We believe that its our people who make our company what it is. We believe in: Safety Integrity Innovation Learning & Development Open & Transparent Performance Orientation DEI statement: At RPCI, we believe in commitment to build an inclusive, varied workplace welcoming to people of all backgrounds

Job description As part of the Client Servicing team, you will be the champion helping IndiaMART achieve its vision of empowering businesses across India. In this role, you have the opportunity to develop and nurture strong relationships with our clients, assisting them on their path to success by understanding their business needs and recommending tailored solutions to facilitate their growth. In this role as an individual contributor, you will take charge of achieving monthly client retention and renewal targets, providing you with an excellent opportunity to demonstrate your skills and make a meaningful impact in the company's success. Key Accountabilities: Position holder will be an individual contributor Build and manage productive, professional relationships with clients using telephonic and/or video conversations Ensure clients are using and deriving benefit from IndiaMART Ensure products/services in clients e-catalog are accurately defined Maximize revenue by upselling other services and achieve fortnightly, monthly client retention and revenue targets Systematic follow-up and time-bound closures Prompt resolution of complaints Daily 10-15 meaningful telephone/video calls with clients CTC - 3.36LPA- 3.96LPA + Incentive Why Join IndiaMART: Joining IndiaMART means becoming a part of shaping the future of business. As a leader in the B2B marketplace, we are at the forefront of driving innovation and transformation in how business buy and sell. Weekly Salary: We are India's first organization to introduce weekly payout of salaries to ensure better financial planning & stability for our employees. Attractive Incentives: O ur incentive programs are designed to recognize and reward your hard work, allowing you to earn more as you achieve more. Accelerated Career Growth: We offer a dynamic environment for rapid career growth. Many employees reach leadership roles within five years, with over 500 success stories. Learning Culture: Our I-LEAP program enables employees to learn while they work, offering attractive fee subsidiaries to each individual that they can use for their own learning &development. Mediclaim benefit: We have upto 2 lac amounting cashless facility free and no premium is recovered from the employee. Life insurance benefit: Upto 8 lac amounting at no extra cost

Responsibilities: * Manage finances through renewals and licensing processes using Xero, Excel, and Hubspot. * Ensure accurate record keeping with MS Office tools.

Sales/Business development - International process Experience: 1+ Years (Immediate joiners only) Location: Chennai (Work from Office) Shift: Night shift Key Responsibilities: B2B sales, Inside sales, lead generation, cold calling, upsell/cross selling, renewal and retention, international voice process. Manage end-to-end customer renewal processes for assigned pipelines. Engage proactively with customers to ensure timely contract/subscription renewals. Demonstrated clear, professional communication via email and calls, maintaining a strong customer-first approach. Work cross-functionally with internal teams (Account Executives, Customer Success, CX BP Team, Sales, Finance- AR/AP) to resolve renewal-related issues. Identify potential churn risks and act swiftly to mitigate them. Maintain accurate renewal data in SFDC and track performance metrics. Identify and route upsell/cross-sell opportunities to the appropriate teams. If the job description matches your profile, please call 7401616946 or Mail

Key Responsibilities: Respond to customer inquiries via phone, email, chat, or social media in a timely and professional manner Provide accurate information about products, services, and policies Resolve customer complaints and issues efficiently and with empathy Document interactions and transactions, recording details of inquiries, complaints, and actions taken Follow up with customers to ensure their issues are resolved to satisfaction Escalate unresolved or complex issues to appropriate departments or supervisors Maintain up-to-date knowledge of company products, services, and procedures Meet or exceed individual and team performance targets

Order Management||BLR-Virtual 2 Yrs exp in end to end Order Lifecycle 5.5 LPA 0-15 days Order Management lifecycle Order fulfillment Order processing SAP CRM ERP Claims & Disputes Karishma.imaginators@gmail.com

Role As a Team leader, you will be responsible for managing the team who does post-sales experience and membership renewal of our personalized customers. To be a successful Team leader, you should be proactive, patient, and able to work in a high-pressure environment. Ultimately, a top performing Team Leader is the one who is a product expert and demonstrates exceptional communication, problem solving and customer service skills. What you will do in this role Manage post-sales experience and service of premium members of Shaadi SELECT. Mentor and develop the team. Effectively manage shift operations. Strong Knowledge and Experience on Operational Metrics. (CSAT, AHT, Shrinkage, Quality scores, maintaining SLA, Attrition management). Handling Escalation calls of Customers. Track Customer Satisfaction & ensure closure of complaints. Strong Rapport building skills with Team & stakeholders, manage attrition in the team. Evolve more effective work process for improving customer interactions. Constantly monitor & review performance metrics for achievement of objective. To effectively manage Contact Centre operations for constant performance achievements. Identify relevant training needs of agents & ensure effective implementation. Interface with IT/HR/ Training/Quality in order to improve the teams Performance. What you should have 4 years experience developing the above skills. Experience must include tele-marketing job. Should be familiar with effective objection handling. Extremely detail oriented and ability to organize. Bachelors Degree. 5 Days Working (2 Rotational Week off) If Interested, please share resume on 7506053923

Min. 1 year of experience in outbound/Telecalling/Telesales/customer service process required. Good comm. skills in English/Bengali/Hindi Interaction with customers & good convincing skills will be considered. Bold,Confident,Immediate Joiner Required Candidate profile Good convincing skill must have tele sales experience, selling skills negotiation skill Proficiency in MS Office and CRM software Drive revenue Ready to work in challenging work culture Perks and benefits unlimited rewards and incentives

Hiring Phone Banking officer Graduate Fresher welcome Salary-21500 per month Process-Inbound Candidate with BPO Exp/Banking RM can also apply Can apply branch banking after 2 yrs all banking facilities Call 9082104424 Sanika email-hyflyhr9@gmail.com Required Candidate profile Graduate Fresher with good com skills Prior exp in Customer service would be added advantage Need to solve bank customer issues over phone no field job www.hyfly.in

Payroll-Bank Des-Phone Banking Process-Inbound Salary-3.5 Lakh Graduate Fresher Candidate with BPO Exp/Banking RM can also apply Location-Thane/Nahur/Pune Can apply branch banking after 2 yrs all banking facilitie Call 8080702016 Kanchan www.hyfly.in Required Candidate profile 1. Outbound calling and converting lead into sales. 2. Explaining the customers product features & benefits. 3. Ensuring all compliance and SLA during the calls. 4. Achieving weekly, monthly, target.

Payroll-Mutual Fund Co Process-Inbound Voice Des-Customer Relationship Manager Shift-Day Rotational Work From Office Salary-Net-14500 Fresher exp 24500 Work Location-Belapur / Airoli Call-7738521154 Harpreet Email-hyflyhr9@gmail.com www.hyfly.in Required Candidate profile Familiarity with standard capital market concepts, procedures, and regulatory framework Good knowledge of Ms Office, especially Excel. Graduates / HSC Fresher can also apply Age should be 20-32 yrs

Hiring Phone Banking officer Graduate Fresher welcome Salary -17500 per month Process-Inbound Candidate with BPO Exp/Banking RM can also apply Can apply branch banking after 2 yrs all banking facilities Call 8080126356 / 7738521154 www.hyfly.in Required Candidate profile Graduate Fresher with good com skills Prior exp in Customer service would be added advantage Need to solve bank customer issues over phone no field job www.hyfly.in

We are looking for a dynamic Regional Manager to lead and scale our sales operations across the assigned region. The role involves driving revenue growth, expanding market presence, and executing strategic plans to achieve business targets. The ideal candidate will bring strong leadership, a data-driven approach, and a proven history of high-impact sales management. Drive business growth for both topline and bottom-line in the Zone. Lead and manage a 3-tier team of 20+ Executives, Team Leaders, and Business Managers. Plan, forecast, and achieve fortnightly/monthly client retention and revenue targets. Build strong, professional relationships with clients and ensure prompt issue resolution. Hire, train, and retain team members with tailored development plans and ongoing skill enhancement. Provide consultative support to clients, offering tailored digital marketing solutions. Conduct 23 face-to-face client meetings daily to drive engagement and retention. Experience and Education: MBA graduate with strong academics 5+ yrs. of experience in Sales / Servicing / Retention Preference for candidates with team handling experience of 40+ team members in last 3yrs

Purpose: On boarding dealers under MISP, Managing Dealerships in retail insurance, Service Support, Monitoring Penetration, Co-ordination with OEM team/ Insurance company Liaoning and adherence to IRDA guidelines by dealers. Role & responsibilities Deployment of OEM tied up insurance with Dealerships. Accountable for the penetration in insurance nos, revenue. Effective coordination with insurance companies and field. Reporting of MIS on a daily basis with field to Regional Heads Training Support to dealers./ Staff Business Review with the respective Regional Heads on a weekly basis Ensure that dealer grievances are supported and clarified. Identifying training needs to dealers and planning training sessions. Co-ordination with OEMs, Insurance Companies on Contest Planning at local level. Reporting the same to Regional Heads. Ensure the insurance portal works smoothly. Dealer Query Handling Dealer Code Creation & MISP follow up MISP Query Portal support coordinating with Helpdesk team Policy issuance support Payout Related Issues ( Invoice raising ) GST Recon Support with Central team Claim Support Maintain Good Relationship with Dealer Principal. 64 vb recon Claim and Cashless support Preferred candidate profile Should have worked in an insurance company earlier or in a General Insurance Broking Firm in a similar role handling with 1-2 years experience. Broker Qualified Person added advantage. Should be sales savvy. Effective communication in local language and English.

Role : Account Manager Exp : 5 Years Pack : 20LPA Quali: Any graduation Must have : 400 Account handling,Salesforce,B2B& handling International customer account,Exc communication with accent. Shift : 6:30Pm to 3:30AM Regards, Bhuvana 9150760085

Develop and implement sales strategies Lead and motivate the sales and marketing team Build and maintain client relationships Manage customers and ensure satisfaction Drive business growth through the team Monitor sales targets and team performance Required Candidate profile Any graduate with min 1 year of sales exp Good communication skills Understanding of client requirement Share CV on below details Mail - Riya@theinfinityspace.com / 93132 41521 Sr HR Riya Perks and benefits Full Time On Roll Medical benefits Career Growth

Develop and implement sales strategies Lead and motivate the sales and marketing team Build and maintain client relationships Manage customers and ensure satisfaction Drive business growth through the team Monitor sales targets and team performance Required Candidate profile Any graduate with min 1 year of sales exp Good communication skills Understanding of client requirement Share CV on below details Mail - Riya@theinfinityspace.com / 93132 41521 Sr HR Riya Perks and benefits Full Time On Roll Medical benefits Career Growth

the Job description of Customer Care Executive (Customer Retention) :- About the Role :- We are seeking a Customer Care Executive Retention & Renewal Specialist who’s fluent in empathy, skilled in persuasion, and passionate about delivering white-glove service to global clients. If you thrive in high-energy, remote-first teams and have a background rooted in international BPOs or US-based customer service, let’s talk. What You’ll Be Doing :- Handle inbound and outbound customer interactions with a focus on subscription renewals, customer retention, and win-back campaigns. Understand customer pain points, objections, and reasons for cancellation — and turn them into opportunities. Use consultative selling techniques to offer personalized solutions, plan upgrades, or loyalty benefits. Monitor renewal cycles and proactively follow up with customers nearing the end of their subscription period. Collaborate with product and billing teams to resolve issues efficiently. Maintain accurate documentation of customer communications and renewal statuses in CRM systems. You’re a Great Fit If You Have :- 3+ years of experience in customer retention, renewals, or subscription support, especially in an international BPO or US-based customer service role. Excellent verbal and written communication skills in fluent English, with a neutral or US accent. Proven ability to build rapport, influence decisions, and handle objections gracefully. High emotional intelligence and a knack for creating positive customer experiences. Familiarity with CRM tools and subscription management platforms. Availability to work night shifts (aligned with US hours). Why You’ll Love Working With Us :- Fully remote role – work from the comfort of your home, wherever you are. Join a customer-obsessed team that believes in solving, not selling. Performance incentives and career advancement opportunities. Be part of a high-impact function that directly contributes to revenue growth. Work-life balance, global exposure, and a culture that values your voice.

Trade India pvt ltd We are one of Indias largest and oldest B2B e-commerce platforms that connect buyers and suppliers to create a customer-driven global value chain for MSMEs. Our company boasts a substantial presence across India with a thriving community of over 10 million registered users spanning across 90,000+ product categories. We have firmly established ourselves as a prominent player in the market, and our dedicated team, comprising of 1600+ skilled professionals, is the driving force behind our success. Position - FLS (Executive/ Assistant Manager / Relationship Manager) Minimum Qualification - Graduate (Any Field) Experience Required - (1-5) Years Candidate must have relevant industry experience. Role & responsibilities You will be responsible for closing sales deals over the client meeting and maintaining good customer relationships. An effective sale representative must be an excellent communicator and have superior people skills. They must be comfortable presenting products or services Via Client meeting as well as dealing with complaints and doubts. Contact potential or existing customers to inform them about a product or service. Keep records of client visits and sales and note useful information. Ability to learn about products and services and describe/explain them to prospects share CV if interested snaya@tradeindia.com whatsapp on 7973000171 Preferred candidate profile