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0.0 - 5.0 years
3 - 4 Lacs
Thane, Dombivli, Mumbai (All Areas)
Work from Office
Role: Phone Banking Officer / CCE Process: Inbound Voice Location: Thane/Noida Key Responsibilities: Handle inbound customer calls (accounts, cards, loans, net banking,) Provide first-call resolution & excellent service May involve cross-selling Required Candidate profile Graduate Freshers welcome | BPO/Banking exp. a plus Good spoken English Basic computer skills Customer-first attitude, patience, problem-solving Age limit-30 yrs Call 9022157571 Khyati www.hyfly.in
Posted 2 weeks ago
1.0 - 6.0 years
3 - 5 Lacs
Thane, Navi Mumbai, Mumbai (All Areas)
Work from Office
Credit Card Executive – Sales & Service Juinagar, Navi Mumbai Graduate | 1+ yr BPO/Customer Service experience Handle inbound calls, sell credit cards & banking products Achieve monthly targets CTC: Up to 5.20 LPA Rotational shifts Required Candidate profile Contact List (For Call/SMS/WhatsApp): HR Simran – 9773553319 Sanika – 9082104424 Ekta – 8080126356 Hrutika – 9137797705 Khyati – 9022157571 Website: www.hyfly.in
Posted 2 weeks ago
1.0 - 6.0 years
0 - 0 Lacs
gurugram
On-site
We are Hiring | Tele Sales - Direct Channel Location: Gurgaon Head Office Are you a confident communicator with a flair for customer interaction RenewBuy.com is looking for energetic professionals for the role of Tele Sales - Life Insurance (Direct Channel) at our Gurgaon Head Office. Role Responsibilities: Call potential customers and explain life insurance offerings Generate customer appointments for our on-ground sales team Maintain accurate records of customer interactions Ensure high-quality customer engagement and follow-ups If you're passionate about sales, customer interaction, and looking for a dynamic career in insurance, dont miss this opportunity. Just walk in with your updated resume. No prior appointment required!
Posted 2 weeks ago
0.0 - 5.0 years
3 - 3 Lacs
Thane, Navi Mumbai, Mumbai (All Areas)
Work from Office
Handled inbound calls to resolve mutual fund queries and assist with KYC, login issues, and documentation Cross-sell and up-sell mutual fund products and SIP plans to boost revenue Educated clients on new funds and investment benefits Required Candidate profile Location: Belapur Shift: General | 5-Day Work Week Requirement: Graduate Mandatory, Good Communication Skills Eligibility: Graduate Freshers Welcome Salary: 3 LPA Joining: Immediate
Posted 2 weeks ago
7.0 - 11.0 years
0 Lacs
haryana
On-site
You will be responsible for the CMC review of technical documentation for regulatory filings across various markets including the US. This will involve conducting Gap Analysis and Remediation for Module 3 - CMC. Additionally, you will play a key role in the development and implementation of regulatory strategies, processes, and timelines for the grant of Marketing Authorization in regions such as Africa, GCC, LATAM, and ASEAN. Your tasks will include reviewing CTD dossiers, variations, change controls, renewals, and ensuring their alignment with applicable regulatory guidelines while maintaining the highest quality standards. It is essential to critically review documentation intended for submission to regulatory agencies to ensure internal consistency and adherence to relevant guidelines, thereby promoting regulatory excellence. You will be expected to demonstrate expertise in the subject matter and relevant areas, collaborate effectively with internal and external clients, and facilitate clear and efficient communication for operational excellence. A high level of knowledge regarding country regulations and regulatory guidelines, as updated from time to time on various agencies" websites, is also required. To qualify for this position, you must hold a Master's degree in Pharma and possess relevant experience equivalent to 7 to 10 years. Strong technical data interpretation skills, interpersonal skills, oral and written communication skills, and knowledge of US Regulations are essential requirements. Proficiency in using computer applications such as Excel, Outlook, and document management systems is necessary. Additionally, the ability to work effectively in a team-oriented environment, under pressure, and within tight timelines is crucial for this role. As part of the role, you may be required to work in slots catering to different time zones as needed. The position is based in Gurgaon, Haryana, India. Join us and contribute to our global regulatory team as an Assistant Manager in Regulatory Affairs, focusing on the US market and beyond.,
Posted 2 weeks ago
5.0 - 10.0 years
8 - 15 Lacs
Bengaluru
Work from Office
As a Customer Success Strategist at Oloid, you will play a critical role in ensuring long-term customer satisfaction, retention, and growth. You will serve as the primary point of contact for our enterprise customers, deeply understanding their goals and driving the effective adoption of Oloid solutions across their organizations. Key Responsibilities: Renewals & Retention: Own the customer renewal process end-to-end, with a strong focus on minimizing churn and maximizing long-term value. NDR/GDR Ownership: Track, analyze, and influence Net Dollar Retention (NDR) and Gross Dollar Retention (GDR) by proactively managing account health and expansion opportunities. Stakeholder Engagement: Build trusted relationships with key customer stakeholders, ensuring regular check-ins and alignment on goals, challenges, and product feedback. Cross-functional Collaboration: Act as the bridge between customers and internal teamsparticularly Sales, Professional Services, Product, RevenueOps, and Engineeringto surface insights, share feedback, and coordinate expansions or upsell opportunities. Quarterly Business Reviews (QBRs): Strategically plan and lead Quarterly Business Reviews to demonstrate product value, review KPIs, address roadblocks, and align on future goals and potential growth areas. Customer Advocacy: Champion the voice of the customer within Oloid and drive adoption, advocacy, and referenceability. Skills and Experience: Required: Customer Advocacy & Voice of Customer (VoC) Passionate about amplifying the customers voice internally, influencing roadmap and priorities, and enabling customer advocacy and referenceability. SaaS Business Model Expertise Deep understanding of the SaaS customer lifecycle, including onboarding, adoption, expansion, and renewal stages. Ability to align Customer Success strategies with recurring revenue goals. Presentation & Communication Excellence Strong verbal and written communication skills, particularly in executive presentations, Business Reviews such as Monthly Business Reviews (MBRs), Quarterly Business Reviews (QBRs), and strategic updates. Customer Relationship Management (CRM) & Success Tools Proficiency Hands-on experience with tools like Salesforce, Gainsight, HubSpot, or ChurnZero to track customer health, manage renewals, and drive engagement. Strategic Thinking & Problem Solving Ability to anticipate challenges, resolve issues creatively, and identify strategic growth opportunities within accounts. Executive Stakeholder Management Ability to build trusted, long-term relationships with customer executives and key stakeholders, aligning on strategic goals and outcomes. Cross-Functional Communication & Influence Proven experience working across Sales , Product , Engineering , Professional Services , and Revenue Operations to deliver customer value and enable growth. Adaptability: Proven track record of growing in highly technical and fast-paced organization Preferred: Minimum 5 years upwards of relevant experience in similar role(s) Cybersecurity experience with emphasis on Identity Management Platform (IDP) Hands-on knowledge of at least one Human Resource Management System (MRMS) e.g. Experience of working directly with customers in industries with end users who are frontline workers Led a digital and business process transformation involving Cloud and SaaS technologies Educational Requirements: Bachelor’s degree in Computer Engineering , Computer Science, Data Science, or a related field required Master’s degree (MBA or equivalent) is a plus Additional certifications in Customer Success , Project Management (e.g., PMP) , or Salesforce/CRM tools are advantageous This role is ideal for someone who combines strong relationship management skills with a data-driven mindset, and who is passionate about driving value and growth for customers at scale.
Posted 2 weeks ago
0.0 - 5.0 years
1 - 2 Lacs
Mumbai, Navi Mumbai
Work from Office
Urgent Hiring - Telecaller/Telesales Executive Vashi & Malad, Mumbai Any Graduate Fresher to 2+Y Skills: Good Communication skill, Sales, Convincing skills, Call handling and Problem solving skills Required Candidate profile Experience: Fresher to 2+Y Shift: Day Shift (9:30 AM – 7:00 PM) Working Days: 5 Days (Rotational Offs) Salary: Fresher: 12,500 In-Hand + Incentives Experienced: 18,500 In-Hand + Incentives
Posted 2 weeks ago
4.0 - 9.0 years
4 - 7 Lacs
Kadi
Work from Office
Role & responsibilities Customer Service The conscious voice of the customer within the organisation, acting as the customer representative on all related activities. Accessing Customer B2B Portals on a regular (minimum weekly) basis in order to obtain performance metrics and update / maintain customer specific requirements. Resolving Customer Issues Ensure customer specific systems (APQP, change management, zero mileage, warranty service, etc) and performance requirements are understood and communicated within the organisation. Customer Relationship Development / Prospecting Assure customer satisfaction by Monitoring and communicating current customer performance data, and ensure alignment with internal GKN Driveline reporting. Customer Relationship Management (CRM) Data Hold regular meetings with the customer to develop working relationships, review current performance, and discuss future changes to requirements. Customer Needs Clarification Clarify the customer's requirements. Or assist in conducting interviews with potential customers to collect client requirements making detailed notes. Renewals Provide exceptional service to customers to encourage continued use of the organization's products/services. Compliance Develop and execute a customer quality improvement plan (Road Map) aligned with agreed objectives and end targets (KPIs). Personal Capability Building Undertake training when identified to improve business capability and allow for changes in technology and quality requirements. Continuously improve Customer Quality sub function. Quality Management System Monitors customer B2B portal data and highlights potential issues to Plant Management, Business Unit or Regional Quality Management and relevant Customer Quality Director. Operational Compliance Develop and execute a customer quality improvement plan (Road Map) aligned with agreed objectives and end targets (KPIs). Takes Local Plant Lead on escalated problem-solving using CSR (6 sigma, Shainin Red X, KT , etc) under the lead of Customer Quality Director leads the information flow between Plant & Customer Quality Director. Quality Concern Management Uses structured problem solving approach and engages cross-functional team to analyze problems in a timely manner, supported by robust data and sound logic. Quality Reporting Consolidates customer B2B portal data and summarize main issues/actions as part of plant Quality Reporting, Uses Monthly Voice of Customer Reports to drive improvements within plants scope. Skills Leverages Digital Communications with Customers Works with full competence to leverage digital communication (email, text, chat, social media) to create positive, defining moments for customers. Typically works without supervision and may provide technical guidance. Masters Service Conversations Works with full competence to navigate customer conversations by leveraging the four parts of a service conversation: open, learn, reply, and close. Typically works without supervision and may provide technical guidance. Navigates Customer Challenges Works with full competence to navigate conversations in which the customer is frustrated or unhappy with the organization. Typically works without supervision and may provide technical guidance. Strengthens Customer Connections Works with full competence to connect with customers to strengthen the relationship, meeting personal needs through positive customer experiences. Typically works without supervision and may provide technical guidance. Customer-Focused Approach Works with guidance (but not constant supervision) to orient the seller's organization around delivering to the key needs of their customers. Builds Customer Loyalty Works with full competence to make every customer interaction positive by leaving the customer feeling understood, appreciated, and confident in the organization's ability. Typically works without supervision and may provide technical guidance. Service Into Sales Works with full competence to recognize sales opportunities during service interactions to enhance overall customer service. Typically works without supervision and may provide technical guidance. In-Depth Questioning Works with guidance (but not constant supervision) to explore the depth and breadth of a problem, draw out the implications of not changing, and help clients self-discover and articulate the value of a solution. Education BE or Diploma -Mech with experience in QA Experience Minimum 4 years of experience
Posted 2 weeks ago
1.0 - 3.0 years
6 - 9 Lacs
Gurugram
Work from Office
Responsibilities: 1. Manage client relationships for long-term success 2. Meet revenue targets through retention & renewals 3. Generate leads through cold calling & inside sales 4. Convert Inbound leads and queries Health insurance
Posted 2 weeks ago
1.0 - 3.0 years
2 - 3 Lacs
Gurugram
Work from Office
Role & responsibilities Health Renewals What is the purpose of the role - Proactively reach out to existing Health insurance customers nearing policy expiry Educate customers on policy features, renewal benefits, and premium payment options Address customer queries and resolve issues to ensure timely renewals Coordinate with internal teams to manage documentation, payments, and system updates Maintain accurate records of interactions, follow-ups, and outcomes in CRM Apply if you have Customer-centric approach with problem-solving attitude Strong communication and persuasion skills Prior experience in insurance, renewals, or tele-sales is a plus Looking for fast growth in a challenging environment and willing to work hard. Proficiency and fluency in English, Hindi and any other local language preferable. Achieve monthly renewal targets and contribute to overall business goals
Posted 2 weeks ago
3.0 - 5.0 years
7 - 10 Lacs
Surat
Work from Office
Were looking for a highly skilled and motivated Business Manager to join our dynamic team. The ideal candidate will be responsible for overseeing daily operations, driving business growth, and ensuring efficiency and effectiveness across various departments. This role requires a strategic thinker with strong leadership abilities and a proven track record in business management. Lead and manage a team of 20-30 members, ensuring high performance and alignment with business goals. Strategically plan, forecast, and achieve fortnightly and monthly client retention targets across the assigned client portfolio. Build and nurture strong, professional relationships with clients to drive long-term engagement. Hire, train, and retain team members by formulating development plans and addressing their training needs. Ensure swift and effective resolution of client issues to maintain satisfaction and loyalty. Support the field sales team in meeting revenue and retention targets through structured follow-ups and timely deal closures. Conduct 23 in-person client meetings daily to strengthen relationships and drive business outcomes. Key Skills: Proficient in applying effective sales techniques to drive conversions and business growth. Strong problem-solving and quick decision-making abilities in dynamic situations. Excellent verbal communication paired with active listening for impactful client interactions. Strategic vision and foresight to identify and create new customer opportunities. Skilled in team management with strong interpersonal and leadership capabilities. Solid understanding of client segmentation, data analysis, and report management for informed decision-making.
Posted 2 weeks ago
4.0 - 8.0 years
12 - 18 Lacs
Ahmedabad
Work from Office
We're looking for a dynamic Regional Manager to lead and scale our sales operations across the assigned region. The role involves driving revenue growth, expanding market presence, and executing strategic plans to achieve business targets. The ideal candidate will bring strong leadership, a data-driven approach, and a proven history of high-impact sales management. Drive business growth for both topline and bottom-line in the Zone. Lead and manage a 3-tier team of 20+ Executives, Team Leaders, and Business Managers. Plan, forecast, and achieve fortnightly/monthly client retention and revenue targets. Build strong, professional relationships with clients and ensure prompt issue resolution. Hire, train, and retain team members with tailored development plans and ongoing skill enhancement. Provide consultative support to clients, offering tailored digital marketing solutions. Conduct 23 face-to-face client meetings daily to drive engagement and retention. Key Skills: Expertise in client engagement and application of effective field sales strategies Strong problem-solving ability with quick decision-making under pressure Excellent verbal communication and active listening skills Strategic mindset with the ability to identify and create new business opportunities Proven team management and interpersonal capabilities Skilled in data analysis, reporting, and performance tracking Target-driven with a strong focus on achieving and exceeding goals Demonstrated leadership with the ability to inspire and guide large teams
Posted 2 weeks ago
5.0 - 8.0 years
15 - 20 Lacs
Noida
Work from Office
Were looking for a Cluster Servicing Manager, you will be responsible for overseeing and nurturing a team of 50-60 direct and indirect members, while also taking ownership of revenue generation from a substantial customer base. Your primary focus will be on fostering a best-in-class client servicing environment, driving revenue growth, and ensuring the team operates at optimal efficiency. Client Experience: Lead the servicing cluster to deliver outstanding client experiences, ensuring every touchpoint reinforces trust and satisfaction. Revenue Ownership: Own the cluster's P&L by identifying revenue growth opportunities and driving strategic upselling initiatives. Team Development: Build, mentor, and empower high-performing teams in a culture of continuous growth, collaboration, and excellence. Client Insight & Feedback: Conduct meaningful client interactions to extract actionable insights on services and products, and channel this feedback to internal teams for improvement. Innovative Solutions: Leverage data-driven insights to design and implement innovative, scalable servicing models that boost operational efficiency and elevate customer satisfaction. Key Skills: Client Engagement & Tele-Sales Expertise: Skilled in handling clients with a consultative approach and applying effective tele sales techniques to drive business outcomes. Analytical Thinking & Problem Solving: Quick thinker with strong problem-solving abilities to address challenges efficiently. Effective Communication: Excellent verbal communication paired with active listening to ensure clear understanding and impactful interactions. Strategic Vision: Forward-thinking with the ability to anticipate customer needs and identify new business opportunities. Team Leadership & Interpersonal Skills: Proven ability to lead, motivate, and collaborate with teams while fostering a positive and productive work environment. Data Analysis & Reporting: Competent in interpreting data and managing reports to support strategic decisions and performance tracking.
Posted 2 weeks ago
3.0 - 5.0 years
7 - 10 Lacs
Noida
Work from Office
We are seeking a highly skilled and motivated Business Manager to join our dynamic tele sales team. The ideal candidate will be responsible for overseeing daily operations, driving business growth, and ensuring efficiency and effectiveness across various departments. This role requires a strategic thinker with strong leadership abilities and a proven track record in Tele Business Management. Job Responsibilities: The position holder will be managing a team of 20-30 individuals. Accurately plan, forecast, and achieve fortnightly, monthly client retention targets in the assigned set of clients. Build and manage productive, professional relationships with clients. Hire, Train, and Retain your team. Formulate their developmental plan and ensure fulfilment of their training needs. Ensure prompt resolution of client complaints. Assist the field sales team in achieving revenue and client retention targets by systematic follow-up & time bound closures. Daily 08-10 meaningful telephone/video calls with client. Key Skills: Client handling and application of Tele-sales techniques Quick thinking and problem-solving Verbal communication with active listening Vision and foresight to create new opportunities for customers. Team Management & Interpersonal skills Data Interpretation & Reports Management
Posted 2 weeks ago
1.0 - 2.0 years
2 - 2 Lacs
Bengaluru
Work from Office
Process Type – Outbound calls to existing customers o inform them about the benefits and features available to them. Please note, this is not hard core sales role but rather a relationship- building process. Required Candidate profile A minimum 1 year experience in the Insurance industry is mandatory, not necessarily in sales. Experience in relationship management, customer service, sales or renewals of Insurance is acceptable
Posted 2 weeks ago
5.0 - 9.0 years
0 Lacs
vijayawada, andhra pradesh
On-site
As an Insurance Manager based in Vijayawada with a minimum of 5 years of experience in automobile insurance, specifically focusing on new car insurance and renewals, you will be responsible for overseeing and managing the entire vehicle insurance process. Your background in the automobile sector will be crucial for this role. Your main duties will include building and maintaining relationships with insurance providers to ensure competitive rates and service offerings, collaborating with the sales team to provide seamless insurance solutions to customers purchasing new vehicles, and managing the renewal process. This involves sending timely reminders, updating policies, and offering customer support as needed. It is essential to ensure compliance with all regulatory and company standards related to insurance and to monitor and analyze insurance claim trends to provide insights for process improvements. Additionally, you will be responsible for providing training and guidance to team members on insurance processes and best practices. To excel in this role, you must have a strong understanding of insurance policies, regulations, and industry trends, excellent communication and customer service skills, and the ability to effectively manage multiple tasks under pressure. If you meet these requirements and are interested in this full-time position, please share your resume with mithra.bza.hr@marutidealers.com or contact us at 9100102565. Bachelor's degree is preferred and a minimum of 2 years of experience in insurance is required. The work location will be in person, and the job type is full-time with a day shift schedule.,
Posted 2 weeks ago
2.0 - 5.0 years
3 - 3 Lacs
Prayagraj, Indore, Nashik
Work from Office
Hiring Customer Retention Officer for Indore, nashik, Allahabad, Mumbai, Jaipur!!! Job Responsibilities: Collection Sole responsibility of targets basis allocated base on: I. Renewal collection and persistency targets through customer calling or physical visits to customer residences with prior appointment II. Ensure maintenance and sharing of daily customers trackers and conversion thereof, including review with Manager-Collections III. Convince customers and get renewal premium and policy continuation to continue insurance and giving retention tools like mode change/Partial withdrawal/PUA surrender/Loan etc. IV. Timely depositing the cheque at the nearest MLI branch/ bank branch within 24 hours of the cheque collection V. Effectively handling customer escalations, 100% resolution of customer queries & concerns including tracking of service requests raised, providing clarity to required customers on special revival scheme, change in term, short premium bucket to resolve financial constraint and retain customers VI. Ensuring follow up on critical document like Health Declaration Form / tele underwriting/home visits medical/ ECS Mandate/ complaint letters on silent grief and obtaining new contact details getting update through branch operations Preferred candidate profile Graduation in any stream with prior experience in insurance, customer services profile. Prior experience in renewal retention team is an added advantage Knowledge and skills required Ability to handle pressure and work in a competitive environment. Open to learning, Very High Process orientation , Effective communication skills. Should have a personal vehicle and smart phone
Posted 2 weeks ago
2.0 - 5.0 years
4 - 6 Lacs
Bengaluru
Hybrid
Regional Service Consultant Job Description Inviting dynamic and experienced relationship managers to be part of our team at Entab Infotech Pvt. Ltd. We are looking for an experienced Regional Service Consultant , who is passionate about enhancing our customer experience and dedicated to fostering a positive customer experience. If you are an empathetic individual, willing to put yourself in our customers shoes, and passionate about solving their issues for the best possible experience, youre the perfect match for us. We provide a competitive compensation package, including perks and opportunities for career advancement. We are committed to diversity and equal opportunities and encourage candidates from all backgrounds to submit their applications. Your role Actively establish and maintain positive relationships with existing clients by providing exceptional customer service, listening to their needs, and addressing their concerns. Manage client accounts and act as the key point of contact from the company. Conduct in-depth market research and analysis to understand the client's needs, preferences and trends in the industry. Collaborate across departments such as sales, marketing and product development to ensure that the client's needs are being met. Generate new business and revenue opportunities through cross-selling and upselling. Your responsibilities Identify client demands and develop strategies to meet them. Find key personnel in client companies to establish profitable relationships. Approach potential customers to cultivate fruitful relationships. Support high-quality sales, supply and customer service operations. Required skills and qualifications At least 2 years of experience in customer service, sales, account management or a related field. Excellent analytical skills and can analyse data and market trends to identify business opportunities and make informed decisions. Ability to build and maintain positive relationships with clients, demonstrate empathy and manage conflicts effectively. Fluent in English, Hindi and at least one regional language. Possess a sense of customer service and are a team-oriented individual. Preferred skills and qualifications Bachelor's degree in business, finance, marketing or related fields. Proven experience in customer-facing roles like customer service or sales. Relevant certifications such as Certified Customer Experience Professional (CCEP), Certified Financial Planner (CFP). Familiarity with customer relationship management (CRM) software. Strong interpersonal, problem-solving and negotiation skills. Excellent communication skills, both written and verbal. Strong organisational and planning skills. Willingness to travel for client meetings and conferences when required.
Posted 2 weeks ago
1.0 - 3.0 years
4 - 4 Lacs
Nagpur, Pune
Work from Office
As part of the Client Servicing team, you will be the champion helping IndiaMART achieve its vision of empowering businesses across India. In this role, you have the opportunity to develop and nurture strong relationships with our clients, assisting them on their path to success by understanding their business needs and recommending tailored solutions to facilitate their growth. In this role as an individual contributor, you will take charge of achieving monthly client retention and renewal targets, providing you with an excellent opportunity to demonstrate your skills and make a meaningful impact in the company's success. Key Accountabilities: Conduct daily 4-5 in-person client meetings to ensure client satisfaction and platform utilization Maximize revenue through upselling and cross-selling Ensure systematic follow-up, time-bound closures and prompt resolution of complaints Why Join IndiaMART: Joining IndiaMART means becoming a part of shaping the future of business. As a leader in the B2B marketplace, we are at the forefront of driving innovation and transformation in how businesses buy and sell. Weekly Salary: We are Indias first organization to introduce weekly payout of salaries to ensure better financial planning & stability for our employees. Attractive Incentives: Our incentive programs are designed to recognize and reward your hard work, allowing you to earn more as you achieve more. Accelerated Career Growth: We offer a dynamic environment for rapid career growth. Many employees reach leadership roles within five years, with over 500 success stories. Learning Culture: Our I-LEAP program enables employees to learn while they work, offering attractive fee subsidiaries to each individual that they can use for their own learning &development. Mediclaim benefit: We have upto 2 lac amounting cashless facility free and no premium is recovered from the employee. Life insurance benefit: Upto 8 lac amounting at no extra cost Any graduate with 9 months of relevant experience in sales can apply
Posted 2 weeks ago
0.0 - 5.0 years
0 - 2 Lacs
Chennai
Work from Office
SUMMARY This is a remote position. Hiring for Tamil/Kannada speakers for Customer Support- Work from home Location: Pan India Permanent Remote Salary: 14,000 16,000 in-hand + Avg 6,000 Incentives Experience: Freshers & Experienced welcome Industry: Real Estate / Prop Tech Key Responsibilities: Handle inbound & outbound calls with paid customers Understand requirements & assist with real estate services Coordinate internally to ensure timely service Address escalations and drive customer satisfaction & renewals Maintain call records via CRM tools Requirements 10th/12th/grad/master can apply Fluent in English + Tamil / Kannada Excellent communication & interpersonal skills Basic computer skills & familiarity with CRM Comfortable with weekend shifts (Week off between Mon Thu) Must have laptop + stable Wi-Fi connection Benefits Permanent work from home Incentive as per performance
Posted 2 weeks ago
3.0 - 7.0 years
4 - 9 Lacs
Noida
Work from Office
About Info Edge InfoEdges mission is to create world-class platforms that transform lives by continuously innovating. Our products and services are built keeping our customers in mind. We always delight our customers by delivering superior value through enhanced offerings on the internet and other platforms. Through our continuous investment across various businesses, especially in cutting-edge technology, machine learning and artificial intelligence (AI), we have built a robust system that constantly increases our predictive powers on customer behaviour, and optimizes and improves our systems. Our various teams tirelessly work together to solve problems, innovate, and create something to empower our customers. At Info Edge, people are our core competitive advantage and we will continue doing all that is needed to attract and retain the best available talent. About BU: Job Hai Job Hai is InfoEdge's latest endeavor to create a Digital Ecosystem and Simplify Hiring for Blue Collar Job Seekers and the SMEs & Enterprises who hire them. Our vision is to make Jobs accessible to every Blue Collar worker in a Hyperlocal, Fraud-free environment and help Employers connect with relevant candidates for all grassroot level jobs quickly and seamlessly. The candidate will be responsible for driving sales performance, ensuring team targets are met and maintaining high levels of motivation within the team. Key Responsibilities: Lead, mentor and supervise a team of 8-10 sales callers to achieve individual and team sales targets Monitor team performance, analyze key metrics and publish regular performance reports ¢ Give regular feedback to team to improve product knowledge, sales techniques and customer handling skills ¢ Motivate and encourage team members to maintain high energy levels and focus on achieving targets ¢ Handle escalations and assist team members in resolving customer objections effectively ¢ Identify areas for process improvement and implement best practices to enhance team productivity Required Skills & Qualifications: ¢ Graduate with 5 years of experience in direct sales, with at least 2 years in a team leadership role ¢ Proven track record of achieving and exceeding sales targets ¢ Strong leadership and people management skills ¢ Excellent communication, negotiation and interpersonal skills ¢ Ability to motivate and drive a sales team ¢ Ability to analyze data and can pull inference
Posted 2 weeks ago
1.0 - 6.0 years
2 - 3 Lacs
Ahmedabad
Work from Office
GREETINGS FROM PROBUS INSURANCE BROKER PVT. LTD!! WE HAVE AN URGENT REQUIREMENT FOR BACKEND SALES SUPPORT FOR SME Insurance VERTICAL!! Location: Ahmedabad Insurance Products to be handled: Health Insurance Key Responsibilities: 1. Answers phone calls from customers and deals with problems as they arise 2.Takes sales information and puts it into an easily readable format 3. Follows up with customers to make sure that they are satisfied with a particular product 4. Makes sure that sales persons are on track with sales goals 5. Provides any necessary data or reports to the sales team 6. Exerts attention to detail, as customers may have the same problems; reports the problems as necessary 7. Arranges appointments with clients and sales team 8. Acknowledges customers by responding to emails, texts, and phone calls 9. Deals with any customer complaints and resolves the issue as necessary 10. Does any necessary administrative work including filing reports or presenting sales team with necessary documents 11. Need to Co-ordinate with all the existing POS , support them with illustration/quotations/logins/issuance , etc Key Skills Required: Policy Issuance Coordination and Communication Quotation Preparation Insurance knowledge in SME Insurance If you have a strong background in insurance and are ready to take on this pivotal role, we would love to hear from you! Apply today by: Emailing your resume to priyanka.n@probusinsurance.com
Posted 2 weeks ago
5.0 - 10.0 years
5 - 9 Lacs
Noida, Ahmedabad
Work from Office
Position: Business Manager- Client Servicing Location : Noida/ Ahmedabad Experience: Minimum 4 years Qualification: MBA Note: Must have 70%+ marks in 10th & 12th and 55%+ marks in graduation. Job Description: Lead and manage a team of 20-30 members, ensuring high performance and alignment with business goals. Strategically plan, forecast, and achieve fortnightly and monthly client retention targets across the assigned client portfolio. Build and nurture strong, professional relationships with clients to drive long-term engagement. Hire, train, and retain team members by formulating development plans and addressing their training needs. Ensure swift and effective resolution of client issues to maintain satisfaction and loyalty. Support the field sales team in meeting revenue and retention targets through structured follow-ups and timely deal closures. Conduct 2-3 in-person client meetings daily to strengthen relationships and drive business outcomes. Key Skills: Proficient in applying effective sales techniques to drive conversions and business growth. Strong problem-solving and quick decision-making abilities in dynamic situations. Excellent verbal communication paired with active listening for impactful client interactions. Strategic vision and foresight to identify and create new customer opportunities. Skilled in team management with strong interpersonal and leadership capabilities. Solid understanding of client segmentation, data analysis, and report management for informed decision-making. Experience & Education: MBA graduate with strong academics 4+ yrs. of experience in Sales / Servicing / Retention Preference for candidates with team handling experience of 10+ team members in last 2yrs. If interested, kindly share your updated CV at anjali.sharma@manpower.co.in. Thanks & Regards Anjali Sharma Associate Consultant ManpowerGroup ManpowerGroup Services India Pvt. Ltd. anjali.sharma@manpower.co.in www.manpowergroup.com
Posted 2 weeks ago
1.0 - 5.0 years
0 Lacs
chennai, tamil nadu
On-site
The Associate Customer Engagement role at our organization is a crucial position as it serves as the primary point of contact for our customers. As an Associate Customer Engagement, you will be entrusted with 100% ownership of assessing customer requirements, evaluating feasibility, and collaborating with the research team to deliver optimal solutions. Your responsibilities will include crafting timelines, ensuring timely delivery of outputs, and effectively communicating with customers to understand their needs. By engaging with customers via emails and Bot conversations, you will be able to break down requirements into actionable tasks and provide customized outputs promptly using readily available data sources. As an Associate, you will have continuous access to key category databases, report archives, and partner databases such as D&B, Bloomberg, Zoominfo, and Contify to retrieve relevant data for addressing client queries. You will also receive training and exposure to a diverse range of spend categories across various industries. Furthermore, your role will involve engaging customers on the platform through activities like onboarding, training, and monitoring to enhance their overall experience. By analyzing customer activity, you will identify opportunities to improve customer engagement and contribute directly to renewals, upselling, and cross-selling within the LiVE.Ai platform. To qualify for this position, candidates should hold an MBA in Finance or PGDM with a consistent academic record of minimum 60% throughout. Additionally, applicants should have 1 to 3 years of relevant work experience. This role offers the opportunity to work in shifts, including day shifts and UK shifts. If you meet the qualifications and are interested in applying for this position, please submit your application to kommi.ramesh@beroe-inc.com. Location: India - Remote Posted: 9th July 2025,
Posted 2 weeks ago
2.0 - 6.0 years
0 Lacs
delhi
On-site
As a Subscription Renewal Representative at Bentley Systems, you will play a crucial role in the Subscriptions Renewals Organization, contributing to Bentley's sales strategy by ensuring high subscription retention rates. Your mission will be to deliver exceptional sales and service activities to Bentley resellers and user base, aiming for outstanding financial results. You will be part of the Asia Subscription Renewals Team, leveraging your track record in recurring revenue generation and operations experience to maximize revenue within your market. Your responsibilities will include managing a designated portfolio of accounts to ensure annual contract renewals, achieving quarterly and annual targets related to retention and product expansion, liaising with Legal and Finance Teams for contract renewal, managing the tender process, promoting and delivering subscription program services to Bentley users, resolving subscription-related queries, and providing exceptional customer service to the existing account base. To be successful in this role, you should have at least 2 years of experience in Operations/Renewals and contracts in the IT Industry, knowledge of SAP/Salesforce, fluency in English, Hindi, and/or any other Indian Language, a Bachelor's degree in a related field or equivalent career experience, and a proven track record of meeting revenue goals in Software Renewals Subscriptions and/or Operations Management capacity. You will have the opportunity to work in a collaborative and cooperative environment, be part of a world-leading software company in architecture, engineering, and construction, and engage in social, team-building, and wellness events. Bentley Systems is dedicated to providing infrastructure professionals with software solutions that enable better and more resilient infrastructure globally, offering equal opportunities for all.,
Posted 2 weeks ago
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