403 Renewals Jobs - Page 4

Were looking for a highly skilled and motivated Business Manager to join our dynamic team. The ideal candidate will be responsible for overseeing daily operations, driving business growth, and ensuring efficiency and effectiveness across various departments. This role requires a strategic thinker with strong leadership abilities and a proven track record in business management. Lead and manage a team of 2030 members, ensuring high performance and alignment with business goals. Strategically plan, forecast, and achieve fortnightly and monthly client retention targets across the assigned client portfolio. Build and nurture strong, professional relationships with clients to drive long-term engagement. Hire, train, and retain team members by formulating development plans and addressing their training needs. Ensure swift and effective resolution of client issues to maintain satisfaction and loyalty. Support the field sales team in meeting revenue and retention targets through structured follow-ups and timely deal closures. Conduct 23 in-person client meetings daily to strengthen relationships and drive business outcomes. Experience and Education- MBA graduate with strong academics 4+ yrs. of experience in Sales / Servicing / Retention Preference for candidates with team handling experience of 10+ team members in last 2yr

We are looking for a dynamic professional to manage a P&L role focused on delivering a world-class service experience to existing customers. The position emphasizes upselling premium packages, driving client retention, and ensuring customer satisfaction through a needs-driven service team. Additionally, you will execute strategic marketing initiatives to enhance client engagement and service outcomes. Drive business growth for both topline and bottom-line in the Zone. Develop and execute the annual operating plan, including revenue and cost forecasting. Achieve monthly, quarterly, and annual sales targets by generating revenue from existing paid members. Ensure timely delivery of services, maintaining high standards for client satisfaction. Analyze customer feedback to gather business intelligence, assess core service benefits, and ensure high client satisfaction. Establish a robust system for maximizing customer retention. Recruit, train, and develop a proactive, consultative client servicing team focused on delivering exceptional customer experiences Experience and Education- MBA graduate with strong academics 7+ yrs. of experience in Sales / Servicing / Retention Preference for candidates with team handling experience of 100+ team members in last 4yrs

This is a P&L position that involves servicing existing customers by offering them a world-class service experience. The focus is on upselling premium packages, client retention, ensuring customer delight through a need sensitive client servicing team and executing various marketing initiatives. Job Responsibilities: -Grow the business in terms of topline & bottom-line for the Zone -Develop & execute annual operating plan - revenue & cost planning and forecasting -Achievement of monthly, quarterly, and annual sales targets by generating revenue from existing paid members -Ensure timely delivery of services to clients -Analyze customer feedback, draw business intelligence, review benefits of core services being offered and ensure high client satisfaction level -Setup a system that delivers high customer retention -Recruit, train & develop a client servicing team which is need sensitive, has a consultative selling approach & is proactive at offering highest level of customer delight Key Skills: - Client handling and application of Field Sales techniques - Quick thinking and problem-solving - Verbal communication with active listening - Vision and foresight to create new opportunities for customer - Team Management & Interpersonal skills - Data Interpretation & Report Management - Should be target oriented - Strong leadership skills and team player - Preference for candidates with Team handling experience of 100+ Individual

Payroll-Bank Des-Phone Banking Process-Inbound Salary-4.5 Lakh Graduate with 6 months exp Candidate with BPO Exp/Banking RM can also apply Location-Thane/Malad Can apply branch banking after 2 yrs all banking facilities Call 7738521154 Harpreet Required Candidate profile 1. Outbound calling and converting lead into sales. 2. Explaining the customers product features & benefits. 3. Ensuring all compliance and SLA during the calls. 4. Achieving weekly, monthly, target.

Payroll-Bank Des-Team Leader Process-Outbound/Inbound Salary-8.5 Lakh 2 year of experience as Team Leader in a contact center on papers, Banking Process (Loan, Credit Card Location-Thane/Malad Call 8080702016 Kanchan Required Candidate profile Motivate the team to achieve their targets. To manage and Lead the team of 20 Have to maintain attrition and Shrinkage rate of the Team. Excellent English communication Graduation mandatory

Payroll-Bank Process-Inbound Voice Des-Customer Relationship Manager Shift-Day Rotational Work From Office Salary-Net-14500 Fresher exp 18000 Work Location-Thane/Mumbai/Vashi/Ghansoli Call-8169642494 Yogesh www.hyfly.in Required Candidate profile Familiarity with standard capital market concepts, procedures, and regulatory framework Good knowledge of Ms Office, especially Excel. Graduates / HSC Fresher can also apply Age should be 20-32 yrs

Payroll-Bank Process-Inbound Voice Des-Phone Banking Officer Voice Shift-Day Rotational Work From Office Salary-Net-14500 Fresher exp 28000 Work Location-Thane/Mumbai/Vashi/Ghansoli/Belapur/Airoli/Nahur Call-9082104424 Sanika www.hyfly.in Required Candidate profile Familiarity with standard capital market concepts, procedures, and regulatory framework Good knowledge of Ms Office, especially Excel. Graduates / HSC Fresher can also apply Age should be 20-32 yrs

Roles and Responsibilities Handle customer queries via phone calls, emails, and chats to resolve their concerns in a timely and professional manner. Manage grievances and escalate complex issues to senior team members or supervisors when necessary. Resolve customer complaints by providing effective solutions, alternatives, or refunds as per company policies. Collaborate with internal teams to ensure seamless resolution of customer issues. Life Insurance experince is mandatory.

Complete Ownership of existing accounts Periodic Meetings with all customers in the portfolio Ensure Retention rate of 85% and upwards on the existing account base Daily reporting of all sales activity Relationship building with Corporates and signing MOUs with them for Self Ratings/ Corporate Profiling/ Sectoral Study Reports/Business Information Reports Verified Reports etc Ensuring Upsell of ESG Reports to all customers in the portfolio Identifying Market Research opportunities in the existing accounts and build pipeline of the same Ensuring timely renewal of all the existing accounts while maintaining service levels and escalations both internally and externally Ensure Bundled sales of Registered & ESG Registered in existing accounts Would be responsible for the business targets with the Strategic Accounts Planner reporting to this position Organizing theme based events and ensuring participation of CXO/CFO Level contacts are part of the new customer acquisition Strategy Responsible for the overall Accounts Receivables in the respective regions Provide industry updates at regular intervals and maintaining a constant relationship with the existing customers through courtesy meetings Operations Ensure process adherence at all times and error free timely delivery of projects Liaising with the operations team for a smooth delivery of the end product and ensuring the service expectations of the customers are met Maintaining the data / client contact details in appropriate data warehouses hygienically • Progress Reviews and Forecasting Reports are filed periodically as required by the Management Regular update of all the activities in the tools provided and track the movement of all such activities. MBA or any post-graduation with relevant experience of 5+ years in business development • Should have good knowledge of the local commercial and Industrial Belts • Ability to comprehend and analyze financial statements • Highly articulate with excellent business communication (verbal and written) skills and presentation skills suitable for a global corporate environment • Should not have apprehensions to travel beyond city limits for the interest of business • Strong analytical skills and ability to provide value added insights • Possesses excellent MS-Excel, MS-PowerPoint and MS-Word skills

Dear Candidate, DocOnline is hiring for the role of Tele Sales Executive at our Noida Sector 137 location. In this role, you will be responsible for renewal sales over phone calls. These are existing customers who have previously subscribed to our healthcare plans and now need to be contacted for renewal. About DocOnline: We are a telemedicine company offering a range of healthcare services such as doctor consultations, health check-ups, and more. Salary Details: Freshers: 2 LPA + 1 Lakh potential incentive Experienced Candidates: Up to 2.75 LPA + 1 Lakh potential incentive Job Location: Riana Aureus, Plot No. 51/52, Sector 136, Noida To apply, share your resume on WhatsApp: 9625259899

Job Details: Designation: Senior Process Executive Job Level: JL 2A Job Location: Bangalore (Work from Office) Experience: 1-2 years Shift: US Shifts Notice Period: Immediate to 15 Days Domain: US Insurance (Property and Casualty) Job Description: Basic knowledge of Insurance. Experience in insurance underwriting or finance operations will be an added advantage Should be proactive enough to understand the key responsibilities. Good Analytical Ability Good Communication Desire to Learn Industry knowledge

Role & responsibilities You will be responsible for closing sales deals over the Client Meeting and maintaining good customer relationships. An effective sale representative must be an excellent communicator and have superior people skills. They must be comfortable presenting products or services Via Client meeting as well as dealing with complaints and doubts. Contact potential or existing customers to inform them about a product or service. Keep records of client visits and sales and note useful information. Ability to learn about products and services and describe/explain them to prospects Exposure of b2b field sales, enterprise sales Good communication skill Interested candidate please forward your CV on a below mail id anamika.sh@tradeindia.com or whatsapp at 8700432673

Order Management Skill-Order Management,Order Fulfillment,Sales Order, Stakeholder,Supply Chain, Logistic, Order Booking,SCM Exp-2-5 Yrs In Order Management PKG Upto-5.5LPA Bangalore, Pune NP-Imm-30Days Ritika-8587970773 ritikab.imaginators@gmail.com Required Candidate profile Skills- Skill-Order Management, Order Fulfillment, Sales Order, Stakeholder, Supply Chain, Logistic, Order Booking,Logistic Management, Order Tracking,Order Pricing, Quotation

Payroll-Bank Des-Team Leader Process-Outbound/Inbound Salary-8.5 Lakh 2 year of experience as Team Leader in a contact center on papers, Banking Process (Loan, Credit Card Location-Thane/Malad Call 8080702016 kanchan www.hyfly.in Required Candidate profile Motivate the team to achieve their targets. To manage and Lead the team of 20 Have to maintain attrition and Shrinkage rate of the Team. Excellent English communication Graduation mandatory

Payroll-Bank Des-Video KYC Officer Process-Outbound Fixed Day Shift Salary- Graduate fresher-17k net Exp in voice -4.5 lakh Location-Thane/Malad/Vashi Can apply branch banking after 2 yrs all banking facilities Call 9082104424 Sanika www.hyfly.in Required Candidate profile Video call customers to complete the Full KYC Verify the details submitted by the customer while opening the account Ensure VKYC is completed by the Right Party only Cross-sell other banking products

Payroll-Bank Process-Inbound Phone Banking Officer Des-Customer Relationship Manager Shift-Day Rotational Work From Office Salary-Net-14500 Fresher+ Launch Provided By co Work Location-Belapur/Nerul/Mahape Call -8169642494 Yogesh www.hyfly.in Required Candidate profile Resolve customer queries and complaints over the phone Provide customers with relevant product and service information Cross-sell banking products to existing customers over the phone

Were looking for a highly skilled and motivated Business Manager to join our dynamic team. The ideal candidate will be responsible for overseeing daily operations, driving business growth, and ensuring efficiency and effectiveness across various departments. This role requires a strategic thinker with strong leadership abilities and a proven track record in business management. Lead and manage a team of 2030 members, ensuring high performance and alignment with business goals. Strategically plan, forecast, and achieve fortnightly and monthly client retention targets across the assigned client portfolio. Build and nurture strong, professional relationships with clients to drive long-term engagement. Hire, train, and retain team members by formulating development plans and addressing their training needs. Ensure swift and effective resolution of client issues to maintain satisfaction and loyalty. Support the field sales team in meeting revenue and retention targets through structured follow-ups and timely deal closures. Conduct 23 in-person client meetings daily to strengthen relationships and drive business outcomes. Experience and Education- MBA graduate with strong academics 4+ yrs. of experience in Sales / Servicing / Retention Preference for candidates with team handling experience of 10+ team members in last 2yr

Job description Responsibilities: We are looking for a Field sale Representative to contribute in generating sales for our company. The representative will be responsible for closing sales deals over the Client Meeting and maintaining good customer relationships. An effective sale representative must be an excellent communicator and have superior people skills. They must be comfortable presenting products or services Via Client meeting as well as dealing with complaints and doubts. Contact potential or existing customers to inform them about a product or service. Answer questions about services of the company. Enter and update customer information in the database. Take and process orders in an accurate manner. Handle grievances to preserve the organization's reputation. Go the extra mile to meet sales quota and facilitate future sales. Keep records of Client meeting and sales and note useful information. Outstanding negotiation skills with the ability to resolve issues and address complaints. Complete monthly sales Target. Ability to learn about products and services and describe/explain them to prospects. Key Competencies: Communication skills Information gathering Negotiation skills High energy levels Self motivation Share CV - anamika.sh@tradeindia.com no - 8700432673

Role & responsibilities: Title: Associate Senior Executive / Senior Executive Required Educational Qualification: Any Graduate or Postgraduate Desired Experience: 1-3 years Job Objective: As a Relationship Manager, you will be responsible for managing the paid subscriptions of our Owner Clients, who are mostly HNIs. The role involves filtering and finding genuine interested buyers and tenants from the pool of organic and inorganic leads. Job Description: Act as a single point of contact for the paying customers and handle their entire life cycle from welcome call to renewal stage Manage the coordination between the paying client and interested buyers/tenants by arranging conference calls and site visits, if they agree to meet after the call Work closely with internal teams like activation support, graphic design, and back-end operations to ensure smooth customer experience Pre-empt customer issues and proactively resolve them to ensure a seamless buying cycle for the customer Own all escalations and quickly acknowledge, resolve and keep the customer in the buying cycle Required Skills: Minimum of 1 year of experience in a similar role Strong communication and interpersonal skills to manage relationships with high-net-worth individuals Excellent organizational and time management skills Ability to work collaboratively with internal teams and external stakeholders Good analytical and problem-solving skills to pre-empt and resolve customer issues Experience in the real estate industry is preferred but not mandatory. If you are passionate about building relationships, managing customer expectations, and delivering a superior customer experience, we invite you to apply for this exciting opportunity to be a part of the 99acres team. Preferred candidate profile:

JOB DESCRIPTION: TEAM LEADER SELECT SERVICE Overview - The Customer Support and Service team always represents the voice of the customers. They are responsible for understanding customer requirements, meeting service metrics guidelines, and retaining them. They are saviors to all our members, who reach out to them through call, chat or email. Role: As a Team Leader, you will be responsible for managing the team who does post-sales experience and membership renewal of our personalized customers. To be a successful Team Leader, you should be proactive, patient, and able to work in a high-pressure environment. Ultimately, a top performing Team Leader is the one who is a product expert and demonstrates exceptional communication, problem solving and customer service skills. What you will do in this role Manage post-sales experience and service of premium members of Shaadi SELECT. Mentor and develop the team. Effectively manage shift operations. Strong Knowledge and Experience on Operational Metrics. (CSAT, AHT, Shrinkage, Quality scores, maintaining SLA, Attrition management). Handling Escalation calls of Customers. Track Customer Satisfaction & ensure closure of complaints. Strong Rapport building skills with Team & stakeholders, manage attrition in the team. Evolve more effective work process for improving customer interactions. Constantly monitor & review performance metrics for achievement of objective. To effectively manage Contact Centre operations for constant performance achievements. Identify relevant training needs of agents & ensure effective implementation. Interface with IT/HR/ Training/Quality in order to improve the teams Performance. What you should have 3 years of experience developing the above skills. Experience must include tele-marketing job. Should be familiar with effective objection handling. Extremely detail oriented and ability to organize. Bachelor's Degree. Brownie Points Preferably from Matrimonial background.

Customer Success & Retention Specialist Designation - Commensurate to one's experience Job Location: Bangalore Palace Road Education Any Graduate (MBA preferred as an added advantage) About the Team Manupatra, serving customers in more than 20 countries, is a leading provider of information-based analytics and decision tools for professional and business users. A long-time innovator in deploying advanced technologies in the legal domain, Manupatra aims to enhance productivity, efficiency, and the overall practice of law. Our solutions empower professionals to make informed decisions and deliver impactful outcomes. About the Role As a Customer Success & Retention Specialist, you'll play a vital role in ensuring customers stay engaged and continue their journey with Manupatra. Your primary responsibility will be to manage the entire renewal lifecycle, maintain proactive communication with clients, resolve billing or service issues, and identify opportunities to deepen customer relationships. You will act as a key link between customer satisfaction and revenue continuity. Key Responsibilities Renewal Management & Tracking Maintain a comprehensive system to monitor upcoming renewals. Plan and prioritize outreach based on renewal cycles and account value. Customer Communication & Engagement Reach out to clients nearing renewal to discuss their evolving needs. Facilitate smooth renewals through timely calls, emails, and follow-ups. Regularly update CRM with call remarks, especially for contacts not yet reached. Escalation & Follow-through Escalate complex or unresponsive cases to assigned Relationship Managers (RMs). Coordinate internally to remove any hurdles delaying renewals. Revenue Collection Support Follow up on pending invoices and assist in resolving billing-related concerns. Collaborate with finance teams to ensure timely collections. Sales Support Spot upsell or cross-sell opportunities during conversations. Route qualified leads to the appropriate internal teams. Training & Onboarding Conduct onboarding sessions for new users. Organize courtesy calls and engage customers through the renewal phase. Quarterly Account Reviews Analyze usage data to identify underutilization or concerns. Act on feedback and ensure customer satisfaction is continuously improved. Ideal Candidate Profile Excellent verbal and written communication skills. Strong attention to detail and follow-through. Customer-focused mindset with problem-solving ability. Prior experience in renewals, customer success, or inside sales is a plus. Comfortable using CRM tools, Excel, and digital communication platforms.

Role & responsibilities Office job, no Field Work. Its an outbound process. They will be calling on the leads(Interested Customer) shared by the company. They will be briefing the customer about the product benefit. They will be convincing the customers to renew the health insurance policy. They will have to achieve the Given sales targets. Preferred candidate profile : Candidate should have experience in insurance sales /Renewal / channel and online product Selling. Candidate should have good customer support experience & convincing power. Candidate should be sharp in pitching policy to customers and should be presentable. Minimum experience should be at least 6 month in sales. BPO experienced candidates can be considered. Interested candidates can share their resumes at Azhar.uddin@careinsurance.com

Roles and Responsibilities: The Consultant shall provide the following as required by Client: 1) Validate orders and enter the following data within two (2) working days. First Sales Orders Credit Memos Stock Rotation RMAs Incorrect Shipment RMAs Credit and Rebills Service Contracts 2) Check Inventory (VMI, OEM, Parent) per matrix and ATP per order and per request for information. 3) Arrange to Drop Ship or Direct Ship as required. 4) Generate Invoices on a daily basis. 5) Follow up with package movement till delivery via report to indicate status and to be provided within 1 day per request. 6) Provide Support & Co-ordination to the customers and internal stakeholders with replies within 2 days. 7) Update Client’s CRM system with Order information and process orders within 30 minutes of receipt of the call or email from the Client’s customers. 8) Work with sales representatives to review and clarify any issues or questions with the order. Send email regarding issues and questions to sales representatives within 15 minutes.

Role & responsibilities Accountable for the entire process of lead management, sales, and business development for the region. Data management to ensure 100% coverage in assigned territory and tracking other key parameters. Client acquisition campaigns and lead generation to build a flagship brand for property services in the respective region. Accountable for service delivery and ensuring client retention. Providing market intelligence, data analytics and insights to Marketing team to launch the right promotional and customer communication initiatives. Accountable for achieving targets in the designated areas. Mapping new projects & new brokers in designated territories and acquisition of new projects and new brokers to ensure coverage across designated territory. Relationship Management with existing clients to ensure 100% coverage of new projects launched by them. Preferred candidate profile A graduation or post-graduation degree with 2 to 5 years of experience in B2B/Channel sales. Worked in a real estate business. An outgoing personality and are confident & self-motivated. Dexterity in creating and delivering presentations. Resilience and persistence. Passion for selling and dexterity in communicating with people at all levels. Strong implementation skills.

Hiring Phone Banking officer Graduate Fresher welcome Salary -17500 per month Process-Inbound Candidate with BPO Exp/Banking RM can also apply Can apply branch banking after 2 yrs all banking facilities Call 9137797705 Hrutika www.hyfly.in Required Candidate profile Graduate Fresher with good com skills Prior exp in Customer service would be added advantage Need to solve bank customer issues over phone no field job www.hyfly.in