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1 - 5 years
8 - 14 Lacs
Delhi NCR, Mumbai, Bengaluru
Work from Office
- Manage the entire renewal sales process from identifying upcoming renewals to closing the deal. - Maintain accurate records of all renewal opportunities and client interactions in HubSpot. - Build and maintain strong relationships with existing clients. - Understand client needs and ensure satisfaction with the company's products and services. - Conduct regular follow up and check-ins with clients to ensure continued satisfaction and address any issues. - Develop and execute strategies to achieve renewal sales targets. - Responsible for managing the renewal sales cycle for existing clients Locations : Mumbai, Delhi / NCR, Bengaluru , Kolkata, Chennai, Hyderabad, Ahmedabad, Pune, Remote
Posted 3 months ago
7 - 10 years
9 - 12 Lacs
Bengaluru
Work from Office
WHAT THE ROLE OFFERS: Knowledge about product, service, solution and differentiators between own offerings and what competitor's offerings. Ability Work with the client up to IT management level. Leveraging the Customer Success manager to enhance the customer experience and improve adoption. Conducting monthly cadence call for top accounts with internal stakeholders and customers. Regular check on the version currency of the customer and educate them to upgrade to the latest version available. Identify at-risk renewal clients early in the cycle and define issues inhibiting a successful, timely renewal and ensure high volumes of customer retention. Product knowledge of ITOM ADM and Cybersecurity. Manage renewal sales pipeline 2 qtrs. in advance. Regular use of SFDC updating deal profile and forecasting accurately. Develop strategy to achieve quota. Ability to engage extensively in Top accounts with regular face to face meeting. Ability to work effectively and proactively in a cross-functional team environment, including management, field sales, implementation, and related internal staff to move renewal process to successful close. Collect, analyse and report date from various internal systems with end goal of ensuring retention of the install base. WHAT YOU NEED TO SUCCEED: University or bachelors degree preferred. Minimum experience of 7-10 years of experience in specialty sales /renewal sales preferred. Traveling to meet customers face to face. Demonstrated achievement of progressively higher quota, diversity of business customers and higher-level customer interface. Solid communication and presentation skills within IT at the manager level Takes initiative and uses all available resources. Strong analytical skills and should have good knowledge of excel. Effectively manages time and priorities to meet service levels. Self-motivated focused and driven to achieve goals. Demonstrated ability to meet deadlines. Demonstrated ability to work in collaboration with others to achieve goals.
Posted 3 months ago
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