13 Renewal Sales Jobs

About Commvault Commvault (NASDAQ: CVLT) is the gold standard in cyber resilience. We empower our customers to uncover, take action, and rapidly recover from cyberattacks, ensuring data safety and business resilience. With our unique AI-powered platform, we provide best-in-class data protection, exceptional data security, advanced data intelligence, and lightning-fast recovery across any workload or cloud at the lowest TCO. For over 25 years, more than 100,000 organizations and a vast partner ecosystem have relied on us to reduce risks, improve governance, and harness the power of data. SaaS Renewals Representative As a SaaS Renewals Representative at Commvault, you will be responsible for achieving sales targets in a defined territory that includes current Commvault customers. You will contribute to a developing and passionate team focused on completing the Land-Adoption-Expand-Renew journey for accounts. We are looking for candidates who appreciate the significance of Annual Recurring Revenue and associated metrics. In this role, you will maintain consistent customer engagement throughout the renewal sales cycle, manage the renewal process from opportunity to invoice, and identify and close upsell/cross-sell deals to maximize customer value. Your success will rely on your ability to work closely with field Account Executives and Customer Success Managers while also being able to close sales opportunities independently. Key Responsibilities: - Proactively engage with customers throughout the renewal sales cycle. - Manage the renewal process and ensure accurate record-keeping in CRM systems. - Identify and close upsell/cross-sell deals to maximize customer value. - Coordinate renewal activity with assigned CSM, Partners, and Distributors. - Demonstrate excellent problem-solving skills and secure buy-in from stakeholders. - Communicate effectively with customers to understand their needs and ensure satisfaction. - Contribute to the development of new processes within a goal-oriented framework. Requirements: - Bachelor's degree or equivalent work experience. - Minimum 4 years of renewal sales or inside sales experience. - Proven track record of exceeding sales targets. - Strong analytical and negotiation skills. - Experience with Salesforce CRM preferred. - Deep understanding of customer retention strategies. At Commvault, we are committed to creating an inclusive and accessible interview process for all candidates. If you require accommodations to participate in the interview process or apply for a position, please contact accommodations@commvault.com. For other inquiries, please reach out to wwrecruitingteam@commvault.com. Please note that Commvault does not conduct interviews via email or text. If you suspect you have been targeted by a recruitment scam, please contact us immediately at wwrecruitingteam@commvault.com. More information on how to identify and avoid job scams can be found on the FTC's website. Commvault's Privacy Policy.,

Adobe is seeking a results-driven Account Manager to manage and grow strategic customer relationships across our SaaS and digital solutions portfolio. This role is pivotal in driving customer retention, upselling, and cross-selling initiatives. As a trusted advisor, you will partner closely with clients to align Adobes solutions to their business needs, ensuring long-term value realization and sustained revenue growth. Key Responsibilities Serve as the primary point of contact for assigned accounts, building strong and trusted client relationships. Drive customer retention and ensure timely renewals across all assigned accounts. Identify and execute upselling and cross-selling opportunities to expand account value. Leverage customer insights and data to maximize adoption and deliver measurable business impact. Collaborate with cross-functional teams (Sales, Marketing, Product, Customer Support) to deliver seamless customer experiences . Monitor key SaaS metrics (e.g., CSAT, adoption rate, renewal health) and take proactive steps to mitigate risks. Prepare and deliver executive-level presentations , business reviews, and solution roadmaps. Manage multiple complex accounts simultaneously with a high level of organization and autonomy . Act as a strategic advisor , deeply understanding client goals and helping translate those into actionable outcomes using Adobe's offerings. Required Skills & Qualifications Minimum 6+ years of experience in Account Management, Customer Success, or Renewal Sales , preferably in a SaaS or digital solutions environment. Demonstrated track record of achieving or exceeding revenue targets , particularly tied to renewals and upsell/cross-sell initiatives. Strong understanding of customer lifecycle management and key performance indicators (e.g., CSAT, churn, product adoption). Excellent relationship-building and stakeholder management skills, with experience working with senior executives . Strong commercial acumen and analytical thinking to uncover account growth opportunities. Proficiency in using CRM systems (e.g., Salesforce) and analytics/reporting tools . Exceptional verbal and written communication skills , including the ability to deliver compelling presentations. Self-starter with a proactive, organized, and collaborative approach to account management. Bachelors degree required ; MBA preferred .

- Manage the entire renewal sales process from identifying upcoming renewals to closing the deal. - Maintain accurate records of all renewal opportunities and client interactions in HubSpot. - Build and maintain strong relationships with existing clients. - Understand client needs and ensure satisfaction with the company's products and services. - Conduct regular follow up and check-ins with clients to ensure continued satisfaction and address any issues. - Develop and execute strategies to achieve renewal sales targets. - Responsible for managing the renewal sales cycle for existing clients.

- Manage the entire renewal sales process from identifying upcoming renewals to closing the deal. - Maintain accurate records of all renewal opportunities and client interactions in HubSpot. - Build and maintain strong relationships with existing clients. - Understand client needs and ensure satisfaction with the company's products and services. - Conduct regular follow up and check-ins with clients to ensure continued satisfaction and address any issues. - Develop and execute strategies to achieve renewal sales targets. - Responsible for managing the renewal sales cycle for existing clients.

- Manage the entire renewal sales process from identifying upcoming renewals to closing the deal. - Maintain accurate records of all renewal opportunities and client interactions in HubSpot. - Build and maintain strong relationships with existing clients. - Understand client needs and ensure satisfaction with the company's products and services. - Conduct regular follow up and check-ins with clients to ensure continued satisfaction and address any issues. - Develop and execute strategies to achieve renewal sales targets. - Responsible for managing the renewal sales cycle for existing clients.

- Manage the entire renewal sales process from identifying upcoming renewals to closing the deal. - Maintain accurate records of all renewal opportunities and client interactions in HubSpot. - Build and maintain strong relationships with existing clients. - Understand client needs and ensure satisfaction with the company's products and services. - Conduct regular follow up and check-ins with clients to ensure continued satisfaction and address any issues. - Develop and execute strategies to achieve renewal sales targets. - Responsible for managing the renewal sales cycle for existing clients.

- Manage the entire renewal sales process from identifying upcoming renewals to closing the deal. - Maintain accurate records of all renewal opportunities and client interactions in HubSpot. - Build and maintain strong relationships with existing clients. - Understand client needs and ensure satisfaction with the company's products and services. - Conduct regular follow up and check-ins with clients to ensure continued satisfaction and address any issues. - Develop and execute strategies to achieve renewal sales targets. - Responsible for managing the renewal sales cycle for existing clients

- Manage the entire renewal sales process from identifying upcoming renewals to closing the deal. - Maintain accurate records of all renewal opportunities and client interactions in HubSpot. - Build and maintain strong relationships with existing clients. - Understand client needs and ensure satisfaction with the company's products and services. - Conduct regular follow up and check-ins with clients to ensure continued satisfaction and address any issues. - Develop and execute strategies to achieve renewal sales targets. - Responsible for managing the renewal sales cycle for existing clients

- Manage the entire renewal sales process from identifying upcoming renewals to closing the deal. - Maintain accurate records of all renewal opportunities and client interactions in HubSpot. - Build and maintain strong relationships with existing clients. - Understand client needs and ensure satisfaction with the company's products and services. - Conduct regular follow up and check-ins with clients to ensure continued satisfaction and address any issues. - Develop and execute strategies to achieve renewal sales targets. - Responsible for managing the renewal sales cycle for existing clients

- Manage the entire renewal sales process from identifying upcoming renewals to closing the deal. - Maintain accurate records of all renewal opportunities and client interactions in HubSpot. - Build and maintain strong relationships with existing clients. - Understand client needs and ensure satisfaction with the company's products and services. - Conduct regular follow up and check-ins with clients to ensure continued satisfaction and address any issues. - Develop and execute strategies to achieve renewal sales targets. - Responsible for managing the renewal sales cycle for existing clients

- Manage the entire renewal sales process from identifying upcoming renewals to closing the deal. - Maintain accurate records of all renewal opportunities and client interactions in HubSpot. - Build and maintain strong relationships with existing clients. - Understand client needs and ensure satisfaction with the company's products and services. - Conduct regular follow up and check-ins with clients to ensure continued satisfaction and address any issues. - Develop and execute strategies to achieve renewal sales targets. - Responsible for managing the renewal sales cycle for existing clients

Commvault is the gold standard in cyber resilience, empowering customers to uncover, take action, and rapidly recover from cyberattacks to keep data safe and businesses resilient. With a unique AI-powered platform, Commvault offers best-in-class data protection, exceptional data security, advanced data intelligence, and lightning-fast recovery across any workload or cloud at the lowest Total Cost of Ownership (TCO). For over 25 years, more than 100,000 organizations and a vast partner ecosystem have relied on Commvault to reduce risks, improve governance, and maximize the value of data. As a SaaS Renewals Representative at Commvault, you will be responsible for achieving sales targets within a defined territory that includes current Commvault customers. You will play a crucial role in a dynamic and passionate team that is dedicated to completing the Land-Adoption-Expand-Renew journey for accounts. Preferred candidates will have an understanding of the importance of Annual Recurring Revenue and associated metrics. Collaboration is key in this role, as the SaaS Renewals Representative works closely with field Account Executives and Customer Success Managers (CSM) to ensure success. While teamwork is essential, the Representative should also be able to independently close sales opportunities. This position primarily involves inside selling, with communication primarily conducted via telephone, video conference, and email. Your responsibilities will include proactively engaging customers throughout the renewal sales cycle, managing the renewal process from opportunity to invoice, identifying and closing upsell/cross-sell deals, coordinating with assigned CSM, Partners, and Distributors, diffusing difficult situations, and maintaining customer satisfaction with SaaS and Subscription products. Additionally, you will contribute to the development of new processes and initiatives within a goal-oriented framework. To excel in this role, you should possess a Bachelor's degree or equivalent work experience, a minimum of 4 years of renewal sales or inside sales experience, a proven track record of exceeding sales targets, and exceptional verbal and written communication skills. The ideal candidate will be results-driven, proactive in increasing sales revenue, possess strong analytical and negotiation skills, and be comfortable working in a team environment. Experience with Salesforce CRM is preferred but not required, and a deep understanding of customer retention strategies is essential. Commvault is committed to providing an inclusive and accessible interview process for all candidates and employees. If you require accommodation due to a disability or special need, please contact accommodations@commvault.com. For general inquiries unrelated to accommodation, you can reach out to wwrecruitingteam@commvault.com. Please be aware of email and text correspondence scams falsely claiming to be from the Commvault HR team or leadership. Commvault does not conduct interviews via email or text and will never request personal information prior to your first day of employment. If you suspect you have been targeted by a recruiting scam, please contact wwrecruitingteam@commvault.com and refer to the FTC's website for tips on avoiding job scams.,

What You'll Do The Renewal Analyst will help drive the renewal process for contracts, working with Customer Account Managers (CAMs) and other teams to ensure timely, accurate, and efficient contract renewals. You will manage the end-to-end renewal process, from early-stage preparation and contract reviews to finalizing the renewal quote, all while maintaining a strong focus on customer retention and maximizing revenue opportunities. You will collaborate with CAMs, Finance, CX, and other stakeholders to ensure that the renewal process aligns with business goals and customer expectations. You will report to the RSA Manager. (This is an individual contributor role). What Your Responsibilities Will Be Proactive Renewal Opportunity Management: You will work on renewal opportunities 120 days prior to the renewal date for Anchor contracts in both the 1st and 2nd halves of the year (H1 & H2). Work with CAMs to schedule account review calls with customers and ensure that the renewal process is aligned with customer needs. You will create the renewal presentation deck in collaboration with the CAM, ensuring all relevant details are covered. Contract Review and Price Lock Management: You will review existing and previous contracts to identify price lock conditions, ensuring that all pricing terms are following customer agreements. You will inform the CAM of any necessary changes to quote pricing based on the contract review. Discount Guidelines and Discount Grid Management: You will maintain the discount grid for each product based on usage and new pricing tiers. You will ensure CAMs are communicated on the discount grid and effect of unauthorized or excessive discounts Collaboration on Downgrades, Cancellations, and Adjustments: You will collaborate with CAMs to understand any customer-focused product downgrades or cancellations and incorporate these changes into the renewal quotes. You will help evaluate opportunities for additional discounts or adjustments for the upcoming subscription year and ensure these changes are reflected in the renewal quotes. Renewal Communication and Notifications: You will inform CAMs of all upcoming contract renewals for both halves of the year, ensuring that renewal deadlines and timelines are tracked. You will notify CAMs about products with zero or low usage within customer accounts and ensure these topics are addressed during the customer meeting to maximize engagement. Renewal Quote Creation and Customer Approval: You will collaborate with CAMs to create accurate and comprehensive renewal quotes, capturing all agreed-upon changes and adjustments. You will secure email approval from customers for renewal quotes to ensure that all terms are agreed upon before finalizing the contract. System Efficiency and Data Management: You will use Salesforce, CPQ, Gong, and Gainsight to manage renewal opportunities and ensure all data is updated and accurate ensuring processing and tracking of renewals, quotes, and customer interactions. Cross-Functional Collaboration: You will work with the CAM, Finance, CX, and Global Services Organization (GSO) to resolve issues, improve processes, and ensure that all renewal requirements are met. You will provide proactive support and insights to our teams to provide a smooth renewal process. Key Performance Indicators (KPIs): On-Time Renewals: Ensure renewals are completed 15 days before the renewal date to support our overall renewal targets. Gross Revenue Retention (GRR%): Maintain high retention rates by focusing on customer satisfaction and timely, accurate renewal processes. Post-Renewal Concessions: Keep post-renewal concession rates low by ensuring pricing and discounting protocols are followed. Renewal Quote Accuracy: Ensure all renewal quotes are accurate, capturing all changes made during the renewal process. Follow Discounting Grid: Maintain agreement on the discounting guidelines, ensuring discounts are within the approved grid. System Efficiency: Efficient use of Salesforce, CPQ, Gong, and Gainsight, ensuring that data is updated and renewal tasks are managed. Customer Approval: Ensure renewal quotes are sent to customers promptly and secured with email approvals promptly. What You'll Need to be Successful Experience: 3+ years of experience in renewal management, account management, or customer success in a B2B or SaaS environment. Education: Bachelors degree or equivalent experience .