Renewal Executive/Health Insurance smc insurance

1.0 - 2.0 years

2 - 3 Lacs

noida, new delhi, delhi / ncr

Work from Office

Key Responsibilities: Call existing customers to remind and assist with their upcoming health insurance renewals. Provide accurate policy details, renewal benefits, premium amounts, and other relevant information. Address customer queries and concerns related to policy coverage, documents, or renewal processes. Upsell or cross-sell additional coverage or top-ups, where appropriate. Maintain and update customer records, call logs, and renewal status in the CRM system. Follow up diligently with clients until renewal is completed. Achieve daily/weekly/monthly renewal targets. Coordinate with internal departments (underwriting, customer service, etc.) as needed. Ensure all communications adhere to company standards and IRDAI regulations. Key Requirements: Minimum Qualification: Graduate in any stream. 12 years of experience in telecalling / customer service / insurance renewals. Strong verbal communication skills in English and [local/regional languages]. Basic understanding of health insurance products (training will be provided). Good listening skills and a customer-oriented attitude. Ability to work under pressure and meet deadlines. Proficiency in MS Excel and CRM software is a plus.

Posted 1 day ago

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Insurance Telecaller Expert Maity Motors

3.0 - 5.0 years

2 - 2 Lacs

kolkata, taratala

Work from Office

We are seeking an enthusiastic and persuasive Insurance Telecaller Agent to join our team in Kolkata. The role involves reaching out to potential clients, explaining insurance products, following up on leads, and closing sales while maintaining high levels of professionalism and customer service. Key Responsibilities Make outbound calls to potential clients using company-provided leads. Explain insurance products in a clear and convincing manner to customers. Follow up with interested prospects and convert them into successful sales. Maintain accurate records of customer interactions and sales in databases. Meet and exceed assigned sales targets in a fast-paced environment. Deliver excellent customer experience while adhering to compliance guidelines. Required Skills & Competencies Excellent verbal communication skills in Bengali, Hindi, and English . Strong persuasion and negotiation skills. Basic computer knowledge (MS Office, data entry). Ability to work independently and in a target-driven environment. Prior experience in telecalling, telesales, or insurance sales preferred. Why Join Us? Attractive salary package with incentives based on performance. Opportunity to grow within the insurance and financial services industry. Supportive work environment with structured training and development.

Posted 6 days ago

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