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Jobs in Hinjawadi, Pune, Maharashtra
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BirlaSoft
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Remote Desktop Support

Remote Desktop Support

BirlaSoft

170 years

0 Lacs

Hinjawadi, Pune, Maharashtra

Posted:2 days ago| Platform: SimplyHired logo

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Skills Required

Software troubleshooting English Bachelor's degree

Work Mode

Remote

Job Description

Country/Region: IN

Requisition ID: 27799

Work Model:

Position Type:

Salary Range:

Location: INDIA - PUNE - BIRLASOFT OFFICE - HINJAWADI

Title: Remote Desktop Support

Description:

Area(s) of responsibility

About Birlasoft:

Birlasoft, a global leader at the forefront of Cloud, AI, and Digital technologies, seamlessly blends domain expertise with enterprise solutions. The company’s consultative and design-thinking approach empowers societies worldwide, enhancing the efficiency and productivity of businesses. As part of the multibillion-dollar diversified CKA Birla Group, Birlasoft with its 12,000+ professionals, is committed to continuing the Group’s 170-year heritage of building sustainable communities.

About the Job – Remote Desktop Support

Job Title – Remote Desktop Support

Location: Pune/Mumbai

Educational Background – Any Graduate

Key Responsibilities –

Install, configure, and maintain computer systems, applications, and mobile devices.
Candidate must know English.
Manage and update the desktop environment, including patches, updates, and security measures.
Develop and implement solutions to improve the end-user computing experience.
Create and maintain documentation for systems, processes, and procedures.
Train and assist users in utilizing computer equipment and software effectively.
Collaborate with IT teams and vendors to resolve complex technical issues.
Ensure compliance with company IT policies and security protocols.
Design, implement, and maintain MacOS environments, ensuring optimal performance and user experience.
Troubleshoot and resolve hardware, software, and network issues specific to Mac systems.

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Remote Desktop Support