About Design Pickle
Design Pickle is a global creative services company providing thousands of businesses with unlimited, high-quality design and illustration work at a flat rate. Founded in Scottsdale, Arizona, Design Pickle was created to deliver reliable, affordable, and scalable creative content to any business.
Our Core Values
Be the SPARK
Let your fire and passion inspire someone else's day.
DRIVE Performance
Seek out new ways to improve performance, satisfaction, and impact for our customers. Less is more rules supreme.
Give it to me STRAIGHT
Lead with radical and professional candor in every situation. Graciously accept when others do the same. Move forward together and aligned.
HELP when nobody's watching
Find opportunities to support each other and our clients beyond the day-to-day.
Lean into HARD
We thoughtfully select our challenges and tenaciously commit to conquering them.
Make your own PICKLES
We are a collection of incredible individuals who challenge ourselves and each other to grow. Change is celebrated as a sign of progress.
The Role
About This Role
We're seeking a Quality Specialist
to monitor, review, and improve the creative quality of customer requests, using your expertise to make an immediate impact and support our mission to be the most helpful creative platform in the world.This is part of our
active talent pool
. We review applications continuously, and strong candidates are kept under consideration and may be fast-tracked once a matching opportunity becomes available.
Work Hours:
11:00 AM to 8:00 PM EST
Reports to:
Quality Coordinator
Location:
Remote, open to candidates in
Argentina, Mexico, Colombia, Peru, the Philippines, Malaysia, Indonesia, or India
.
What You'll Do
The Quality Specialist rigorously assesses creative output to ensure adherence to clients quality control standards and surpasses client expectations regarding creative quality.
- Delivers clear, effective feedback to creatives on customer requests. Reviews each request to ensure it meets Design Pickle's quality standards, handling multiple revisions quickly and accurately.
- Maintain High Productivity and Efficiency. Our Quality Specialists are expected to review an average of 50 requests within an 8-hour shift.
- Examine customers concerns from a quality perspective and offer valuable recommendations and observations to enhance our quality outputs.
- Perform technical reviews and provide well-founded feedback to creatives on creative requests within our scope of service, focusing on customer instructions, brand adherence, copy accuracy, and general industry standards. You will be reviewing the creative output, not managing a team of creatives.
- Adheres to established quality control procedures while utilizing Design Pickle Platform functionalities correctly.
- Collaborates closely with Quality Specialist teammates and Quality Coordinator to streamline the handling of the quality review queue efficiently.
- Remains well-informed about the latest updates and pertinent information concerning the creative review process, ensuring the enforcement of up-to-date procedures.
- Generates weekly reports pinpointing areas for improvement in overall aesthetics and creative quality of clients requests.
- Actively offers feedback to the Quality Coordinator regarding Quality Team procedures, contributing to the ongoing enhancement of quality control processes.
- Proactively notifies the Quality Coordinator about any abnormal system behavior or potential bugs identified in the Design Pickle Platform.
- Such other services as the Client may require.
Ideal Profile
Who We Are Looking For
- Proficient in reviewing designs and artworks within the scope of the client's services.
- Proficiency in tools such as Adobe Creative Cloud, including Photoshop, Illustrator, InDesign, After Effects, and Premiere Pro, as well as other tools like Microsoft PowerPoint, Google Slides, Canva, and Figma
- Keen attention to detail, ensuring precision in the review of creative output.
- Ability to identify and address quality issues in creative works, covering aesthetic and technical considerations.
- Capacity to effectively comprehend information, ensuring a thorough review of requests based on Make Relish's clients details and ticket specifications.
- Robust analytical and problem-solving skills are essential for maintaining quality standards.
- Experience and knowledge of the creative industry, coupled with a constant drive to stay informed on evolving industry trends.
- Effective communication skills, both written and oral, facilitate clear and concise interactions.
- Ability to work effectively with minimal supervision to reach team goals and metrics.
Bonus Pickle Points
- Quality Control and/or Quality Assurance Experience in Creative work.
Important Notice
- The Quality Specialist role is not a managerial or leadership position. You will not be overseeing a team of creatives. Instead, your primary focus will be on conducting quality assurance and reviews on the work produced by others.
What's on Offer
- Work from anywhere
- Fixed weekly hours
- On-time, reliable pay
- Adobe creative cloud included
- Global creative team
- Real Creative Growth
- Culture that inspires
- Creative speaker series
