About Design Pickle Design Pickle is a global creative services company providing thousands of businesses with unlimited, high-quality design and illustration work at a flat rate. Founded in Scottsdale, Arizona, Design Pickle was created to deliver reliable, affordable, and scalable creative content to any business. Our Core Values Be the SPARK Let your fire and passion inspire someone else’s day. DRIVE Performance Seek out new ways to improve performance, satisfaction, and impact for our customers. Less is more rules supreme. Give it to me STRAIGHT Lead with radical and professional candor in every situation. Graciously accept when others do the same. Move forward together and aligned. HELP when nobody's watching Find opportunities to support each other and our clients beyond the day-to-day. Lean into HARD We thoughtfully select our challenges and tenaciously commit to conquering them. Make your own PICKLES We are a collection of incredible individuals who challenge ourselves and each other to grow. Change is celebrated as a sign of progress. The Role Overview The Billing Specialist's goal is to ensure that our financial operations are as smooth as our design services. Get ready to blend your love for numbers with our unique, vibrant culture, where every spreadsheet tells a story and every customer transaction is an opportunity to showcase our company’s mission: to be the most helpful creative platform in the world . Join us, and let's make financial management as creatively engaging as our designs! Scope of Work 2+ years of experience in a finance or accounting function. Deep knowledge of payment processing software; Stripe is preferred. Experience troubleshooting, optimizing, and providing creative solutions in payment processing platforms. Possession of a solid, almost nerdy love for billing and accounting principles, speaking “billing” and “accounting” fluently, as if they were your native languages. Strong analytical skills are essential, with a knack for turning numbers into actionable insights. Strong written and verbal communication skills are crucial, with the ability to explain complex billing information clearly and simply. Extreme attention to detail, finding and fixing the smallest errors that others might miss, ensuring precision in every aspect of your work. Ability to work autonomously, thrive in a remote environment, take initiative, and be a self-starter. Excellent interpersonal skills are a must, with a talent for making meaningful connections with a variety of personalities, even through a screen. Master of time management, juggling multiple tasks, reprioritizing on the fly, and always staying cool under pressure. A relentless desire to learn, improve, and innovate while rooted in standard operating procedures (SOPs). Ideal Profile Address a broad spectrum of billing requests, including providing quotes, processing new customer orders, processing refunds, completing customer documentation requests, and answering intracompany queries. Create, enforce, and adhere to billing SOPs, as well as update and publish new procedures as changes develop. Collaborate with customers and team members across departments to research and resolve payment disputes Manage collections for overdue customer accounts, including identifying past due accounts, and managing outreach until payment is secured. Must work closely and effectively with customers and departments to resolve billing issues. Collaborate across departments to implement billing updates and improve the overall efficiency of our billing processes. What's on Offer? We are 100% remote Fixed Hours, Every Week Steady Income, Always on Time 14 Countries, One Global Creative Team Grow as a Creative Through Wide-Ranging Client Work Amazing Culture Guided by our Core Values Learn from the Best through our Creative Speaker Series Show more Show less

About Design Pickle Design Pickle is a global creative services company providing thousands of businesses with unlimited, high-quality design and illustration work at a flat rate. Founded in Scottsdale, Arizona, Design Pickle was created to deliver reliable, affordable, and scalable creative content to any business. Our Core Values Be the SPARK Let your fire and passion inspire someone else’s day. DRIVE Performance Seek out new ways to improve performance, satisfaction, and impact for our customers. Less is more rules supreme. Give it to me STRAIGHT Lead with radical and professional candor in every situation. Graciously accept when others do the same. Move forward together and aligned. HELP when nobody's watching Find opportunities to support each other and our clients beyond the day-to-day. Lean into HARD We thoughtfully select our challenges and tenaciously commit to conquering them. Make your own PICKLES We are a collection of incredible individuals who challenge ourselves and each other to grow. Change is celebrated as a sign of progress. The Role Overview: The Brand Designer is pivotal in developing exceptional visual content that aligns with Design Pickle’s clients’ brand strategies and objectives. This role offers a dynamic opportunity to engage in all aspects of the design process, from concept development to delivering polished, high-quality visuals that resonate across industries. Work hours: 9:00 AM - 6:00 PM EST ( You can use this link to make the time conversion on your end!) What You’ll Do Design graphics using PowerPoint, Google Slides, Adobe Illustrator, Photoshop, InDesign, Canva, and Figma. Handle multiple design projects per day across various industries. Collaborate with clients, coordinators, and quality specialists. Turn client ideas into polished, on-brand designs. Stay current with design trends and tools. Ideal Profile What We’re Looking For Proficiency in Adobe CC, Canva, Figma, and presentation tools. Strong creative thinking and attention to detail. Good communication and organization skills. English level: B2 or higher (spoken and written). A strong portfolio with examples like: Presentations (PPT/Google Slides) Social media and digital ads Print materials (flyers, brochures, labels) Merchandise designs Web layouts (design only) Logos and branding Simple GIFs and infographics Bonus Feel free to browse our work samples on our website and review the comprehensive scope of work before applying for this position. Important: Brine Program Before fully joining, you’ll go through a 2-week evaluation period called Brine during PST business hours. You’ll complete real design tasks to show your skills and speed. This step is required to move forward. What's on Offer? Create from anywhere! We are 100% remote Fixed Hours, Every Week Steady Income, Always on Time Full Access to Adobe Creative Cloud, On Us 14 Countries, One Global Creative Team Grow as a Creative Through Wide-Ranging Client Work Amazing Culture Guided by our Core Values Learn from the Best through our Creative Speaker Series Show more Show less

About Design Pickle Design Pickle is a global creative services company providing thousands of businesses with unlimited, high-quality design and illustration work at a flat rate. Founded in Scottsdale, Arizona, Design Pickle was created to deliver reliable, affordable, and scalable creative content to any business. Our Core Values Be the SPARK Let your fire and passion inspire someone else’s day. DRIVE Performance Seek out new ways to improve performance, satisfaction, and impact for our customers. Less is more rules supreme. Give it to me STRAIGHT Lead with radical and professional candor in every situation. Graciously accept when others do the same. Move forward together and aligned. HELP when nobody's watching Find opportunities to support each other and our clients beyond the day-to-day. Lean into HARD We thoughtfully select our challenges and tenaciously commit to conquering them. Make your own PICKLES We are a collection of incredible individuals who challenge ourselves and each other to grow. Change is celebrated as a sign of progress. The Role The Figma Designer is mainly responsible for crafting visually appealing and effective designs for digital platforms, primarily using Figma. Your role will encompass web design, creating wireframes, and light UX design to exceed the expectations of Design Pickle's customers. On a daily basis, works closely with Customers, Team Coordinators, Quality Specialists, and Creatives. Work hours: 9:00 AM to 6:00 PM PST Specific Scope Of Work Digital Design: Craft visually appealing designs for digital platforms, including email templates, landing pages, web banners, and website designs. Wireframing: Develop detailed wireframes that serve as a blueprint for the design and development process. UX Design: Engage in light UX design activities to enhance user experience and interface. Client Communication: Actively communicate with clients in real-time, ensuring their requirements are understood and met. Team Collaboration: Work closely with the Team Coordinator and other Digital Designers to ensure seamless execution of design projects. Continuous Learning: Stay updated with the latest design techniques, tools, and software to deliver cutting-edge designs. Quality Assurance: Ensure all designs meet the highest accuracy, detail, and quality control standards. Such other services as the Client may require. Ideal Profile Hard Skills Mastery in Figma and related features. Ability to create interactive Figma prototypes. Proficiency in Adobe Illustrator, Photoshop, and other standard digital design tools. Familiarity with Sketch, Adobe XD, InVision, and similar tools. Working knowledge of CSS and HTML. Experience in the design thinking process. Strong understanding of current digital design best practices and web production techniques. Experience with user-centered design and rapid prototyping. A robust portfolio showcasing a wide range of digital design skills. Soft Skills Strong attention to detail. Quick learner with a penchant for picking up new skills and techniques. Excellent communication skills, both written and verbal. Exceptional client handling abilities; prior Customer Support experience is a bonus. A keen eye for accuracy, detail, and quality control. What's on Offer? Create from anywhere! We are 100% remote Fixed Hours, Every Week Steady Income, Always on Time Full Access to Adobe Creative Cloud, On Us 14 Countries, One Global Creative Team Grow as a Creative Through Wide-Ranging Client Work Amazing Culture Guided by our Core Values Learn from the Best through our Creative Speaker Series

About Design Pickle Design Pickle is a global creative services company providing thousands of businesses with unlimited, high-quality design and illustration work at a flat rate. Founded in Scottsdale, Arizona, Design Pickle was created to deliver reliable, affordable, and scalable creative content to any business. Our Core Values Be the SPARK Let your fire and passion inspire someone else’s day. DRIVE Performance Seek out new ways to improve performance, satisfaction, and impact for our customers. Less is more rules supreme. Give it to me STRAIGHT Lead with radical and professional candor in every situation. Graciously accept when others do the same. Move forward together and aligned. HELP when nobody's watching Find opportunities to support each other and our clients beyond the day-to-day. Lean into HARD We thoughtfully select our challenges and tenaciously commit to conquering them. Make your own PICKLES We are a collection of incredible individuals who challenge ourselves and each other to grow. Change is celebrated as a sign of progress. The Role Overview The Quality Specialist monitors, reviews, and proposes measures to correct or improve the creative quality of Design Pickle’s customer requests. This role is a key opportunity to leverage your creative expertise and quality standards to make an immediate impact on Design Pickle’s customers and support the company's mission to be the most helpful creative platform in the world! Scope of work The Quality Specialist rigorously assesses creative output to ensure adherence to clients' quality control standards and surpasses client expectations regarding creative quality. Scrutinizes customers' requests efficiently to guarantee they adhere to the Design Pickle quality control standards. Our Quality Specialists handle multiple revisions, addressing each one individually with speed and precision. Maintain High Productivity and Efficiency. Our Quality Specialists are expected to review an average of 50 requests within an 8-hour shift. Examine customer’s concerns from a quality perspective and offer valuable recommendations and observations to enhance our quality outputs. Perform technical reviews and provide well-founded feedback to creatives on requests on creative requests within our scope of service, focusing on customer instructions, brand adherence, copy accuracy, and general industry standards. You will be reviewing the creative output, not managing a team of creatives. Adheres to established quality control procedures while utilizing Design Pickle Platform functionalities correctly. Collaborates closely with Quality Specialist teammates and Quality Coordinator to streamline the handling of the quality review queue efficiently. Remains well-informed about the latest updates and pertinent information concerning the creative review process, ensuring the enforcement of up-to-date procedures. Generates weekly reports pinpointing areas for improvement in overall aesthetics and creative quality of clients' requests. Actively offers feedback to the Quality Coordinator regarding Quality Team procedures, contributing to the ongoing enhancement of quality control processes. Proactively notifies the Quality Coordinator about any abnormal system behavior or potential bugs identified in the Design Pickle Platform. Such other services as the Client may require. Ideal Profile Requirements Proficient in reviewing designs and artworks within the scope of the client's services. Proficiency in tools such as Adobe Creative Cloud, including Photoshop, Illustrator, InDesign, After Effects, and Premiere Pro as well as other tools like Microsoft PowerPoint, Google Slides, Canva, and Figma Keen attention to detail, ensuring precision in the review of creative output. Ability to identify and address quality issues in creative works, covering aesthetic and technical considerations. Capacity to effectively comprehend information, ensuring a thorough review of requests based on Make Relish's clients' details and ticket specifications. Robust analytical and problem-solving skills essential for maintaining quality standards. Experience and knowledge of the creative industry, coupled with a constant drive to stay informed on evolving industry trends. Effective communication skills, both written and oral, facilitating clear and concise interactions. Ability to work effectively with minimal supervision in order to reach team goals and metrics. Bonus Pickle Points Quality Control and/or Quality Assurance Experience in Creative work. Important Notice: The Quality Specialist role is not a managerial or leadership position. You will not be overseeing a team of creatives. Instead, your primary focus will be conducting quality assurance and reviews on the work produced by others. What's on Offer? Work from anywhere Fixed weekly hours On-time, reliable pay Adobe creative cloud included Global creative team Real Creative Growth Culture that inspires Creative speaker series