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8.0 - 12.0 years
0 Lacs
bangalore, karnataka
On-site
As a Loan Servicing Team Lead, you will be responsible for monitoring the team daily to ensure all SLAs are met and escalating exceptions immediately for resolution. You will supervise processes like Deal Closing, Drawdowns, Rollovers, and Nostro & Past Due Reconciliation. It is essential to ensure adherence to QUALITY & QUANTITY SLAs and maintain a robust workflow allocation model. You will serve as the SME, handling complex process-related queries and routing them to onshore teams if needed. Implementing a robust Knowledge Management model, including SOP maintenance and training, and driving 100% compliance with process-related policies, guidelines, and controls are key responsibilities. M...
Posted 1 month ago
7.0 - 9.0 years
0 Lacs
bengaluru, karnataka, india
On-site
Job Description The Loan Servicing Manager - Associate plays a crucial role in the Loans group, responsible for delivering on specific tasks and ensuring operational excellence Job Summary As a Loan Servicing Manager - Associate within our Loans group, you will be responsible for closely monitoring and guiding your team daily to ensure all Service Level Agreements (SLAs) are met. You will oversee a variety of processes, including Deal Closing, Drawdowns, Rollovers, Repayments, Pre-payments, Funding, Rate-Fixings, Fees, and external payments. This role offers a unique opportunity to enhance your skills in managing Nostro & Past Due Reconciliation, allowing you to make a significant impact on ...
Posted 1 month ago
17.0 - 21.0 years
0 Lacs
karnataka
On-site
As a candidate for this position, you should hold a Bachelor's Degree and possess a minimum of 17 - 20 years of relevant experience in new loan setup and loan servicing within the Back office/Financial industry. Knowledge of loan systems like Loan IQ/ACBS would be advantageous. It is essential to have familiarity with Nostro/Cash matching, General Ledger reconciliation, SWIFT, and other remittance systems. Your strong problem-solving and investigative skills will be crucial for analyzing and resolving process-related issues. Additionally, a strong risk & control mindset is necessary, along with experience in driving small to medium-sized projects with successful outcomes. Proficiency in peop...
Posted 1 month ago
8.0 - 12.0 years
0 Lacs
karnataka
On-site
As an experienced Loan Servicing Supervisor, you will play a crucial role in ensuring the smooth operations of loan servicing processes. Your primary responsibilities will include: - Monitoring the team daily to ensure all SLAs are met, escalating exceptions promptly for resolution. - Supervising processes such as Deal Closing, Drawdowns, Rollovers, and Nostro & Past Due Reconciliation. - Ensuring adherence to QUALITY & QUANTITY SLAs and maintaining a robust workflow allocation model. - Serving as the subject matter expert (SME) for handling complex process-related queries and routing them to onshore teams if needed. - Implementing a robust Knowledge Management model, including SOP maintenan...
Posted 1 month ago
6.0 - 8.0 years
0 Lacs
bengaluru, karnataka, india
On-site
The Credit Support Analyst - Team Leader, a pivotal role within our Loans group. This key position is designed to deliver on specific tasks and requirements, making it an essential part of our team. As a Credit Support Analyst, you will gain valuable exposure to various aspects of running a banking office, contributing to the seamless operation and success of our financial services. Join us to play a crucial role in our dynamic and collaborative environment. Job Summary As a Credit Support Analyst - Team Leader within our Loans group, you will oversee and guide your team daily to ensure the fulfillment of all Service Level Agreements (SLAs). You will supervise a range of processes, including...
Posted 1 month ago
10.0 - 14.0 years
0 Lacs
karnataka
On-site
The Loan Servicing Manager - Associate is a crucial role within the Loans group, where you will be responsible for executing specific tasks and meeting requirements. This position plays a vital role in the team and offers exposure to various aspects of operating a banking office. You will closely supervise the team on a daily basis to ensure all Service Level Agreements (SLAs) are met and promptly escalate any exceptions for resolution. It is essential to adhere to the established QUALITY & QUANTITY SLAs and maintain a robust workflow allocation model. As subject matter expert (SME), you will handle complex process-related queries from team members and escalate them to onshore teams for reso...
Posted 3 months ago
17.0 - 21.0 years
0 Lacs
karnataka
On-site
You should hold a Bachelor's Degree with a minimum of 17 - 20 years of relevant experience in new loan setup and loan servicing within the Back office/Financial industry. Knowledge of loan systems like Loan IQ/ACBS would be advantageous. Familiarity with Nostro/Cash matching, General Ledger reconciliation, SWIFT, and other remittance systems is required. Strong problem-solving and investigative skills are essential for analyzing and resolving process-related issues. A strong risk & control mindset is necessary, along with experience in driving small to medium-sized projects with successful outcomes. Proficiency in people and performance management, as well as escalation management, is crucia...
Posted 3 months ago
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