We are seeking a professional and patient-oriented Front Desk Assistant with a Bachelor’s degree in Hospital Management (BHM) and at least 1 year of relevant experience in a hospital or healthcare setting. The ideal candidate will serve as the first point of contact for patients and visitors, ensuring a smooth and welcoming experience while providing essential front desk and administrative support services. Key Responsibilities: Greet patients, visitors with courtesy, professionalism, and empathy. Manage patient check-ins and check-outs efficiently, ensuring all documentation is completed accurately. Schedule, confirm, and reschedule appointments using hospital management systems. Verify patient identity, insurance details, and collect necessary documents or pre-authorizations. Handle incoming phone calls, route calls to appropriate departments, and respond to inquiries. Maintain up-to-date records and manage front desk documentation in compliance with hospital policies. Provide patients with information regarding hospital services, procedures, and facility locations. Collaborate with clinical and non-clinical departments to ensure seamless patient flow and service delivery. Ensure patient confidentiality and compliance with HIPAA and hospital privacy policies. Maintain cleanliness and organization of the reception area and waiting lounge. Qualifications: Education: Bachelor's Degree in Hospital Management (BHM) from a recognized institution is mandatory. Experience: Minimum 1 year of experience in a front office, receptionist, or administrative role within a hospital or healthcare environment. Computer Skills: Proficiency in MS Office (Word, Excel, Outlook).
Position Overview: The Facility Manager will be responsible for the effective management, operation, and maintenance of all physical infrastructure, support services, and facility operations within the hospital. The role is critical in ensuring a safe, compliant, clean, and functional environment for patients, healthcare professionals, staff, and visitors. The ideal candidate must possess prior experience in facility management within a reputed hospital and demonstrate a sound understanding of healthcare regulations, operational standards, and quality assurance protocols. Key Responsibilities: Facility Operations & Infrastructure Management Regulatory Compliance & Safety Standards Team Supervision & Training Emergency Preparedness & Risk Management Required Qualifications & Experience: Bachelor's Degree in Hospital Management or related discipline (e.g., Facility Management, Engineering). Minimum 5 years of relevant experience in facility management within a reputed hospital or healthcare institution. In-depth knowledge of hospital infrastructure, biomedical equipment management, and healthcare facility regulations. Strong analytical, leadership, and communication skills. Proficiency in facility management systems and maintenance scheduling software. Working Conditions: On-call availability for emergencies and critical facility issues. Regular inspections across hospital premises. Interaction with clinical, administrative, and technical teams.